Service manual

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Brother Laser Printer

SERVICE MANUAL

MODEL: HL-5030/5040/5050/5070N

Read this manual thoroughly before maintenance work.

Keep this manual in a convenient place for quick and easy reference at all times.

January 2003

SM-PRN035

Summary of content (265 pages)

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Brother Laser Printer SERVICE MANUAL MODEL: HL-5030/5040/5050/5070N Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times.
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© Copyright Brother Industries, Ltd. 2003 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and TrueType is a trademark of Apple computer, Inc.
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HL-5030/5040/5050/5070N SERVICE MANUAL PREFACE This service manual contains basic information required for after-sales service of the laser printer (hereinafter referred to as "this machine" or "the printer"). This information is vital to the service technician to maintain the high printing quality and performance of the printer. This service manual covers the HL-5030/5040/5050/5070N printers. This manual consists of the following chapters: CHAPTER 1: GENERAL Features, specifications, etc.
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TABLE OF CONTENTS TABLE OF CONTENTS REGULATION..............................................................................................vii SAFETY INFORMATION ..............................................................................ix CHAPTER 1 GENERAL .......................................................................... 1-1 1. FEATURES ............................................................................................................. 1-1 2. OVERVIEW .............................
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HL-5030/5040/5050/5070N SERVICE MANUAL 4.6 4.7 4.8 5. Printing on Both Sides of the Paper (manual duplex printing) ........................................2-24 Guidelines for printing on both sides of the paper ..........................................................2-26 Paper orientation for printing on both sides of the paper................................................2-27 CONTROL PANEL OPERATION .......................................................................... 2-28 5.
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TABLE OF CONTENTS 2.2.3 Paper eject........................................................................................................................ 3-22 2.3 Sensors...........................................................................................................................3-23 2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 2.4 Drum Unit........................................................................................................................3-26 2.4.1 2.4.2 2.4.3 2.4.4 2.5 2.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5. GUIDELINES FOR LEAD FREE SOLDER ............................................................ 4-62 CHAPTER 5 PERIODIC MAINTENANCE ............................................... 5-1 1. CONSUMABLE PARTS........................................................................................... 5-1 1.1 1.2 2. Drum Unit..........................................................................................................................5-1 Toner Cartridge.......
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TABLE OF CONTENTS 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.8 9.9 9.10 9.11 9.12 9.13 9.14 Installation Problem ........................................................................................................6-48 Intermittent Problem .......................................................................................................6-49 TCP/IP Troubleshooting .................................................................................................6-50 UNIX Troubleshooting ..........................
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HL-5030/5040/5050/5070N SERVICE MANUAL REGULATION LASER SAFETY (110 - 120V MODEL ONLY) This printer is certified as a Class I laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within the protective housing and external covers.
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REGULATION IEC 825 (220-240V MODEL ONLY) This printer is a Class I laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. CLASS 1LASERP RODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a laser diode which emits invisible laser radiation in the Laser Unit. The Laser Unit should not be opened without disconnecting the two connectors connected with the AC power supply and laser unit.
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HL-5030/5040/5050/5070N SERVICE MANUAL SAFETY INFORMATION CAUTION FOR LASER PRODUCT (WARNHINWEIS FUR LASER DRUCKER) CAUTION: When the machine during servicing is operated with the cover open, the regulations of VBG 93 and the performance instructions for VBG 93 are valid. CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To prevent direct exposure to the laser beam, do not try to open the enclosure of the laser unit.
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SAFETY INFORMATION DEFINITIONS OF WARNINGS, CAUTIONS AND NOTES The following conventions are used in this service manual: WARNING Indicates warnings that must be observed to prevent possible personal injury. ! CAUTION: Indicates cautions that must be observed to service the printer properly or prevent damage to the printer. NOTE: Indicates notes and useful tips to remember when servicing the printer. **Listed below are the various kinds of “WARNING” messages included in this manual.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 1 1. GENERAL FEATURES This printer has the following features; High Resolution and Fast Print Speed True 600 x 600 dots/ true 300 x 300 dots per inch (dpi) and HQ1200 (HL5040/5050/5070N only) for graphics with microfine toner and up to 16 pages per minute (ppm) print speed for A4 and 17 pages per minute (ppm) print speed for Letter- size paper. Versatile Paper Handling The printer loads paper automatically from the paper cassette.
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CHAPTER 1 GENERAL USB Interface (for Windows 98/Me/2000/XP, iMac and Power Macintosh) The printer can be connected using the Universal Serial Bus (USB) interface to a PC or Mac which has a USB interface. Drivers that allow you to use the USB port are provided on the CD-ROM supplied with the printer.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2. OVERVIEW Control Panel Support Flap S Face-down Output Tray (Top Output Tray) Face-down Output Tray Support Flap (Support Flap) Front cover Front Cover Release Button Power Switch (HL-5030 and HL-5040) Manual Feed Tray (HL-5050 and HL-5070N) Multi-purpose Tray (MP Tray) Paper Tray *The printer illustration is based on HL-5050 and HL-5070N. Fig.
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CHAPTER 1 GENERAL 3. 3.1 SPECIFICATIONS Printing Print method Electrophotography by semiconductor laser beam scanning Laser Wavelength: Output: Resolution (HL-5030) 780 nm 5mW max 600 dpi (for Windows® 98/Me, Windows®2000/XP, and Mac OS) 300 dpi (for Windows® 98/Me, Windows® 2000/XP, and Mac OS) (HL-5040/5050/5070N) HQ1200 (for Windows® 95/98/Me, WindowsNT® 4.0, Windows® 2000/XP, and Mac OS) 600 dpi (for Windows® 95/98/Me, WindowsNT® 4.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.2 Functions CPU Fujitsu SPARClite 133MHz Emulation GDI HP LaserJet (PCL level 6) Automatic emulation selection among HP LaserJet (PCL level 6), Brother BR-Script Level 3, EPSON FX-850 or IBM Proprinter XL Printer driver Windows 95/98/Me, Windows NT 4.0, Windows® 2000/XP driver, supporting Brother Native Compression mode PPD file driver for Windows 95/98/Me, Windows NT 4.
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CHAPTER 1 GENERAL 3.3 Electrical and Mechanical Power source U.S.A. and Canada: Europe and Australia: AC 110 to 120V, 50 Hz/60 Hz AC 220 to 240V, 50 Hz/60 Hz Power consumption Printing (average): Standing by: Sleep*: 460 W or less 75 W or less 5 W or less (for HL-5030/5040/5050) 6 W or less (for HL-5070N) Noise Printing: Standing by: Temperature Operating: 10 to 32.5°C (50 to 90.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.
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CHAPTER 1 GENERAL 3.5 Paper 3.5.1 Feedable paper (1) Paper type Select the paper type from the printer driver Tray1 Manual feed tray MP tray Tray 2 60 g/m2 to 105 g/m2 (16 to 28 lbs.) O O O O Plain paper Recycled paper O O O O Plain paper O O Bond paper O O Thick paper or thicker paper O Only A4 or Letter size O Only A4 or Letter size Transparencies O Only A4 or Letter size O Paper type Plain paper Bond paper Thick paper 105 g/m2 to 161 g/m2 (28 to 43 lbs.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) Other paper specifications Cut sheet Basis weight 60 to 105 g/m2 (16 to 28 lb.) Caliper 0.08 to 0.13 mm (0.003 to 0.005 in.) Moisture content 4% to 6% by weight Cut sheet Envelope 2 2 Basis weight 60 to 161 g/m (16 to 43 lb.) 75 to 90 g/m (20 to 24 lb.) single thickness Caliper 0.08 to 0.2 mm (0.003 to 0.008 in.) 0.084 to 0.14 mm (0.003 to 0.005 in.
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CHAPTER 1 GENERAL CAUTION: When you are choosing print media, be sure to follow the information given below to prevent any paper jams, print quality problems or printer damage; • It is recommended to use long-grained paper for the best print quality. If short-grained paper is being used, it might be the cause of paper jams. • Use neutral paper. Do not use acid paper to avoid any damage to the drum unit. • Avoid using coated paper such as vinyl coated paper.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) We recommend the following print methods (output tray) for each paper media type.
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CHAPTER 1 GENERAL 3.6 Printable Area 3.6.1 PCL5e/EPSON/IBM emulation The figure below shows the printable area each emulation guarantees when printing on Portrait and Landscape.
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HL-5030/5040/5050/5070N SERVICE MANUAL The table below shows the printable areas when printing on Portrait for each paper size. Size Letter Legal Folio Executive A4 A5 A6 B 5 (JIS) B 5 (ISO) B6 COM10 MONARCH C5 DL DL L A 215.9 mm 8.5” (2,550 dots) 215.9 mm 8.5” (2,550 dots) 215.9 mm 8.5” (2,550 dots) 184.15 mm 7.25” (2,175 dots) 210.0 mm 8.27” (2,480 dots) 148.5 mm 5.85” (1,754 dots) 105.0 mm 4.13” (1,240 dots) 182.0 mm 7.1” (2,130 dots) 176.0 mm 6.93” (2,078 dots) 125.0 mm 4.92” (1,476 dots) 104.78 mm 4.
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CHAPTER 1 GENERAL 1-14
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HL-5030/5040/5050/5070N SERVICE MANUAL The table below shows the printable areas when printing on Landscape for each paper size. Size Letter Legal Folio Executive A4 A5 A6 B 5 (JIS) B 5 (ISO) B6 COM10 MONARCH C5 DL DL L A 279.4 mm 11.0” (3,300 dots) 355.6 mm 14.0” (4,200 dots) 330.2mm 13.0” (3,900 dots) 266.7 mm 10.5” (3,150 dots) 297.0 mm 11.69” (3,507 dots) 210.0 mm 8.27” (2,480 dots) 148.5 mm 5.85” (1,754 dots) 257.0 mm 10.11” (3,033 dots) 250.0 mm 9.84” (2,952 dots) 176.0 mm 6.93” (2,078 dots) 241.
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CHAPTER 1 GENERAL 3.7 Print Speeds with Various Settings Print speed of the HL-5030/5040/5050/5070N printers is up to 16/17 ppm when loading A4 or Letter size paper from the paper tray in the plain paper mode. Actual print speed varies depending on the media type or paper size as shown in the tables below; Media type setting All models Transparencies Up to 16/17 ppm Thin Paper Up to 16/17 ppm Plain paper, Env.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.8 Toner Cartridge Weight Information Toner Cartridge Weight (approx weight) TN7600/TN560 Brand new Toner Cartridge Weight 827.5g Toner Weight at Brand New Toner Cartridge 197.5±2.5g Toner Cartridge Weight at Toner Near Empty 720-725g Remain Toner Weight at Toner Near Empty 90-95g Toner Cartridge Weight at Toner Empty 710-715g Remain Toner Weight at Toner Empty 80-85g You can print 500 to 600 pages with 10g toner. TN7300/TN530 772.5g 142.5±2.
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CHAPTER 1 GENERAL 4. SERIAL NO.
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HL-5030/5040/5050/5070N SERVICE MANUAL (4) Toner cartridge: Imprinted on the aluminum bag 3A30 J YEAR MONTH DATE FACTORY ID NO. Printed on the bar code label attached on the toner cartridge CARTRIDGE PRODUCTION INFO. M39A000199A MONTH YEAR SERIAL NO. PRODUCTION LINE NO. TONER VOLUME FACTORY ID NO. (5) Laser unit: On the laser unit 2 8 0 0 1 PRODUCTION LOT NO. LASER UNIT NO. 8: LJ7516001 Laser Unit ZL2 FACTORY ID NO.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 2 1. 1.1 INSTALLATION AND BASIC OPERATION CONDITIONS REQUIRED FOR INSTALLATION Power Supply • The source voltage must stay within ±10% of the rated voltage shown on the rating plate. • The power cord, including extensions, should not exceed 5 meters (16.5 feet). • Do no share the same power circuit with other high-power appliances, particularly an air conditioner, copier or shredder.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 1.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2. UNPACKING When unpacking the printer, check to see that all of the following components are included in the carton. Printer AC power cord CD-ROM Drum Unit Assembly (with Toner Cartridge included) Quick Setup Guide Fig. 2-1 NOTE: Components may vary depending on the country. Interface cable An interface cable is not a standard accessory. Some computers have a USB and a parallel port. Please buy the appropriate cable for the interface you are going to use.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 3. INSTALL THE PRINTER You need to implement hardware setup and driver installation to use the printer. Firstly, identify the Operating System on your computer. (Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP and Macintosh)Then, purchase the appropriate interface cable (Parallel, USB or Network) for your computer.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.1.1 Install the drum unit assembly (1) Open the front cover by pressing the front cover release button. (2) Unpack the drum unit assembly. Remove the protective part. (3) Rock it from side to side several times to distribute the toner evenly inside the assembly. Fig. 2-2 (4) Put the drum unit assembly into the printer. Fig. 2-3 (5) Close the front cover of the printer. 3.1.2 Load paper into the paper tray (1) Pull the paper tray completely out of the printer.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION (3) Fan the stack of paper well to avoid paper jams and misfeeds. (4) Put paper in the paper tray. Check that the paper is flat in the tray and below the maximum paper mark. Fig. 2-5 (5) Put the paper tray firmly back in the printer. 3.1.3 Print a test page (1) Make sure the printer power switch is off. Connect the AC power cord to the printer. Do not connect the interface cable. (2) Plug the AC power cord into an AC outlet. Turn the power switch on.
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HL-5030/5040/5050/5070N SERVICE MANUAL Follows the instructions for your operating system and interface cable type. 3.2 For Windows Users Connect the printer to the PC & install the driver For parallel interface cable users (for HL-5040/5050/5070N only) (1) Click “Connect the interface cable & Install the printer driver/utility” from the Initial Setup menu.. (2) Select the parallel interface. (3) Turn off the printer power switch.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION For Windows® 98/Me users: The setup is now complete. For Windows® 2000/XP users: Follow the instructions below for setting the PC printer port. For Windows® 2000/XP users only (1) Click Start, and then Printers and Faxes. Fig. 2-8 (2) Select the Brother HL-5000 series/ Brother HL-5070 series icon. (3) From the File menu, select Set as Default printer. For Windows® 2000/XP users: The setup is now complete.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: The default password for the print server is “access”. You can use the BRAdmin Professional software or a web browser to change this password. Brother has also developed Web BRAdmin, an enterprise network software utility that enables management of Brother and other SNMP compliant devices in larger LAN/WAN environments. This software is Web server based and requires the installation of Microsoft’s Internet Information Server and Sun’s Java client software.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 3. For Network shared printer users (1) Select Network Shared Printer, and then click the Next button. (2) Select the current printer’s queue, and then click the OK button. Fig. 2-9 (3) Click the Finish button. (4) The setup is now complete. 4. For Brother Peer-to-Peer network printer users (LPR-recommended Peer-toPeer printing method) Configuring the LPR port (1) Select Brother Peer-to-Peer Network Printer, and then click the Next button.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) Select the IP address of your printer and LPR, and then click the Next button. Fig.2-11 (4) Click the Finish button. For WindowsNT® 4.0 and Windows® 2000/XP users: The setup is now complete. For Windows® 95/98/ME users: After your PC has restarted, setup will be complete. 5. For Brother Peer-to-Peer network printer users (NetBIOS) Configuring the NetBIOS port (1) Select Brother Peer-to-Peer Network Printer, and then click the Next button.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION (1) Make sure the printer power switch is on. (2) Connect the USB interface cable to your Macintosh, and then connect it to the printer. NOTE: Do not connect the USB cable to the keyboard USB Port or a non-powered USB Hub. (3) Click Connect the Interface cable & Install the driver/utility from the Initial Setup menu. (4) Click the Install button, and follow the on-screen instructions.
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HL-5030/5040/5050/5070N SERVICE MANUAL For network users (HL-5070N only) Connect the printer to the Macintosh & install the BR-Script PPD file (1) Click Connect the interface cable & Install the driver/utility from the Initial Setup menu. (2) Select the Network interface. (3) Turn off the printer power switch. (4) Connect the network interface cable to the printer, and then connect it to a free port on your hub. (5) Turn on the printer power switch.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 4. PRINTING METHODS The printer provides two types of printing method; printing from the paper tray and printing from the multi-purpose tray. 4.1 Printing from the Paper Tray You can load plain paper, recycled paper or transparencies into the paper tray. If paper is loaded into the paper tray, the printer automatically feeds paper sheet by sheet and ejects the printed page into the output tray. For the details on cassette loading, refer to subsection 3.1.
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HL-5030/5040/5050/5070N SERVICE MANUAL (4) Using both hands to put paper in the manual feed tray until the front edge of the paper touches the paper feed roller. Hold the paper in this position until the printer automatically feeds the paper in for a short distance, and then let go of the printer. Fig.2-14 NOTE: Make sure the paper is neatly stacked and in the proper position on the manual feed tray. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION (3) Pull out the MP tray support flap. Fig. 2-16 (4) When loading paper in the MP tray, make sure it touches the back of the tray and remains under the maximum paper height guides on both sides of the tray. NOTE: Note the following when placing paper on the multi-purpose tray: • • • • If the paper to be printed on weighs more than 105 g/m2 (28 lbs), use the face up output tray. Insert the leading edge of the paper first and push it gently into the tray.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4.4 Printing on envelopes Use of any of the envelopes listed below may cause damage to the printer. Such damage is not covered under any warranty or service agreement.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION (2) Open the back output tray. Fig.2-17 (3) Send the print data to the printer. NOTE: A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Fig.2-18 (4) Open the manual feed tray. Slide the paper guides to fit the envelope size. Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (5) Using both hands put the envelope in the manual feed tray until the front edge of the envelope touches the paper feed roller. Hold the envelope in this position until the printer automatically feeds it in for a short distance, and then let go of the envelope. Fig.2-21 NOTE; • Make sure the envelope is straight as you insert it sideways in the manual feed tray. If it is not, the envelope may not be fed properly, resulting in skewed printout or a jam.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION NOTE: At the back of the printer, open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position. Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: When you put envelopes in the MP tray, please remember the following; *During printing, the inside tray rises to feed envelopes into the printer. *The side to be printed on must be face up. *Put the leading edge (top of the paper) in first and push it gently into the tray. (7) (8) Send the print data to the printer. After you finish the print job, close the back output tray..
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CHAPTER 2 INSTALLATION AND BASIC OPERATION ! CAUTION: Remove each transparency immediately. Printing on transparencies from the manual feed tray (For HL-5030 and HL-5040) NOTE: When the back output tray is open, the printer has a straight paper path from the manual feed tray to the back output tray. (1) Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. (2) Send the print data to the printer.
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HL-5030/5040/5050/5070N SERVICE MANUAL Printing on transparencies from the MP tray (For HL-5050 and HL-5070N) NOTE: When the back output tray is open, the printer has a straight paper path from the MP tray to the back of the printer. (1) Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. (2) Send the print data to the printer. NOTE: A NO PAPER status is shown by the control panel LEDs until you put a transparency in the MP tray.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 4.6 Printing on Both Sides of the Paper (manual duplex printing) The supplied printer drivers for Windows® 95/98/Me, Windows® NT 4.0, Windows® 2000/XP, Mac OS 8.6 to 9.2 and Mac OS X 10.1 or later (except for Mac OSX 10.2) all enable manual duplex printing. NOTE: The PS driver does not support manual duplex printing.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) Remove the printed even-numbered pages from the output tray and put them in the same order back into the manual feed tray. Place the paper with the side that is going to be printed on (the blank side) face up. Follow the instructions on the computer screen. Fig.2-30 (4) Repeat Step 3 until you have printed all the odd-numbered pages on the other side of the paper.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION (4) Repeat Step 3 until you have printed all the odd-numbered pages on the other side of the paper. 4.7 Guidelines for printing on both sides of the paper • If the paper is thin, it may wrinkle. • If paper is curled, straighten it and then put it back in the paper tray. • You should use regular paper. Do not use bond paper. • When you put paper in the paper tray, first empty the tray then put the printed page in it, with the printed side face up.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4.8 Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet of paper. It will print page 4 then page 3 on the second sheet of paper. It will print page 6 then page 5 on the third sheet of paper, and so on.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 5. CONTROL PANEL OPERATION There are four LEDs (Toner, Drum, Paper, Status) and the two control panel buttons (Job Cancel, Go) on the control panel. LEDs Control Panel Button Control Panel Button Fig. 2-33 5.1 Control Panel Buttons & LED functions 5.1.1 LEDs 1) Toner LED indicates when the Toner is low or empty. 2) Drum LED indicates when the Drum is nearing end of life. 3) Paper LED indicates when there is a paper jam.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5.2 LED Indications NOTE: When the power switch is off or the printer is in Sleep mode, all the LEDs are off. LED Toner Drum Paper Printer status Sleep mode The power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the printer from Sleep mode to Warming up mode. After warming up, the printer will be Ready state. Status Fig.2-34 Toner Warming up The printer is warming up. Drum Paper Status Fig.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION Toner Drum Paper Toner low Indicates that the toner cartridge is nearly empty. Purchase a new toner cartridge and have it ready for when Toner Empty is indicated. The Toner LED alternates turning on for 2 seconds and off for 3 seconds alternately. Status Fig.2-39 Toner Drum Toner empty Replace the toner cartridge with a new one. See 1.2 Toner cartridge in Chapter 5. Paper Status Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL Cover open Toner Drum Paper Status Fig.2-43 5.3 Service call indications If there is an error that can not be put right, the printer will show that a service call is needed by lighting up all the LEDs as shown in the figure below. Toner Drum Paper Status Fig.4-44 If you see the service call indication above, follow the steps below. (1) Take out the DIMM (Dual Inline Memory Moduele) from your printer, if you have a DIMM installed.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION Table 1: LED indications after pressing Go and Job Cancel LEDs Fixing unit failure Laser unit failure Main motor failure Main PCB failure Engine PCB failure DIMM failure Toner Drum Paper Status 5.4 Control Panel Button Operations The control panel button is used for the following purposes depending on the situation.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5.5 Other Control Features The printer has the following useful features; 5.5.1 Sleep mode When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. The default timeout is 5 minutes and it is automatically adjusted to the most suitable time-out setting depending on the frequency of your printer use (Intelligent Sleep Mode).
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 5.5.2 Print a test page You can use the Go button or the printer driver to print a test page. Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. All the LEDs light up. Keep the Go button pressed down until all the LEDs except for Toner LED go off. When the Drum, Paper and Status LEDs go off, release the Go button.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5.5.4 Print fonts (For HL-5040, HL-5050, and HL-5070N) You can print a list of the internal fonts using the control panel button or printer driver. (1) Turn off the printer. (2) Make sure that the front cover is closed and the power cord is plugged in. (3) Hold down the Go button as you turn on the power switch. All the LEDs light up. Keep the Go button pressed down until all the LEDs except for Toner LED go off.
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CHAPTER 2 INSTALLATION AND BASIC OPERATION 6. 6.1 NETWORK FUNCTIONS LED functions Link/Speed LED Active LED Fig. 2-48 No light: If both of the two LEDs are off, then the print server is not connected to the network. Link/Speed LED is orange: Fast Ethernet Link/Speed LED is green: 10 Base T Ethernet This Link/Speed LED will be orange if the print server is connected to a 100BaseTX Fast Ethernet network. This Link/Speed LED will be green if the print server is connected to a 10 Base T Ethernet.
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HL-5030/5040/5050/5070N SERVICE MANUAL 7. PAPER CASSETTE INFORMATION (FOR EUROPE ONLY) The paper cassette fitted to the printer is different from the service manual information for printers shipped to Europe as follows: (1) The paper cassette supplied with the HL5030/5040/5050/5070N printer does not have a paper path. (2) The paper cassette supplied with the LT5000 (optional Lower Tray Unit, for HL5040/5050/5070N only) has a paper path as shown on the right; Paper path Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 3 General Block Diagram RAM (DIMM)(max. 128MB) (Option for HL-5040/5050/5070N) External device Fig. 3-1 shows a general block diagram. (HL-5030/5040/5050/5070N) Ethernet 10/100 Base TX (HL-5070N only) Control system Expansion memory I/O PCI bus External device RAM HL-5030:4MB HL-5040:8MB HL-5050:16MB HL-5070N:16MB Low-voltage power supply block 1.
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CHAPTER 3 THEORY OF OPERATION 1.2 Main PCB Block Diagram Fig. 3-2 shows the block diagram of the main PCB. (HL-5030/5040/5050/5070N) A S I C CPU Core (SPARClite 133MHz) Reset Circuit BUS Oscillator 66.6MHz INT Address Decoder Program + Font ROM HL-5030:1MB HL-5040:4MB HL-5050/5070N:8MB DRAM Control Timer Network Program (HL-5070N only)(1.5 MB) STORAGE (0.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3 Main PCB For the entire circuit diagram of the main PCB, see APPENDIX 1. to 7. ‘MAIN PCB CIRCUIT DIAGRAM’ in this manual. CPU A Fujitsu 32bit RISC CPU, SPARClite is built in the ASIC. While the CPU is driven with a clock frequency of 66.66 MHz in the user logic block, it itself runs at 133.33 MHz, which is generated by multiplying the source clock by two.
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CHAPTER 3 THEORY OF OPERATION TP728 DATA[0] 2 7 3 6 4 RA12 1 5 0 8 7 3 6 4 RA14 1 5 2 7 TP8 0 8 3 6 4 RA13 1 5 TP731 TP9 0 8 7 3 6 ADR05 DATA05 ADR06 DATA06 ADR07 DATA07 ADR08 17 48 DATA08 ADR09 DATA09 ADR10 RA8 DATA10 ADR11 DATA11 ADR12 DATA12 ADR13 TP37 18 4 5 3 6 2 7 1 8 4 5 3 6 2 7 1 8 4 5 3 6 2 7 1 8 RA9 10k 10k 10k ADR[4] ADR[5] ADR[6] 0 ADR[7] ADR[8] ADR[9] ADR[10] 0 ADR[11] 25 26 55 TP723 27 DATA13 ADR14 DAT
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HL-5030/5040/5050/5070N SERVICE MANUAL The functions of the interface block communication with external devices are described below; USB Stores the data received from the PC into DRAM as controlled by the DMA controller. The transmission speed is 480Mbps or 12Mbps.
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CHAPTER 3 THEORY OF OPERATION IEEE1284 Stores the data received from the PC into DRAM as controlled by the DMA controller. It is applicable to both normal receiving and bi-directional communication (nibble mode, byte mode, ECP mode). 74LVX161284, 3.3V 5.
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HL-5030/5040/5050/5070N SERVICE MANUAL Network Interface The National Semiconductor brand 10 Base-T/100 Base-TX network controller DP83816 is connected with the ASIC through the PCI bus. The pulse transformer and the Link/Active LED are built in the RJ-45 connector.
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CHAPTER 3 THEORY OF OPERATION ROM A 8Mbit ROM (x 16bit) is fitted. (HL-5030) A 32Mbit ROM (x 16bit) is fitted. (HL-5040) A 64Mbit ROM (x 16bit) is fitted.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3.6 Flash ROM A 16Mbit flash ROM (x 16bit) is fitted.
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CHAPTER 3 THEORY OF OPERATION SDRAM A 64Mbit SDRAM (x 16bit) is used as the RAM. (HL-5030/5040) A 128Mbit SDRAM (x 16bit) is used as the RAM.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3.8 Optional RAM A 32bit (100 pin) DIMM can be fitted as optional RAM. The main PCB has one slot and the capacity of DIMM can be from 16MB to 128MB.
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CHAPTER 3 THEORY OF OPERATION DQ[31-0] 1-8C/7D/4-7E DIMM CN4 CN4 DQ[0] 2 6 VDD DQ[1] 3 DQ1 21 VDD DQ[2] 4 DQ2 31 VDD DQ[3] 5 DQ3 42 VDD DQ[4] 7 DQ4 50 VDD DQ[5] 8 DQ5 56 VDD DQ[6] 9 DQ6 71 VDD DQ[7] 10 DQ7 81 VDD 92 VDD VSS DQ0 VDD3 DQ[8] 52 DQ8 DQ[9] 53 DQ9 DQ[10] 54 DQ10 DQ[11] 55 DQ11 1 DQ[12] 57 DQ12 12 VSS DQ[13] 58 DQ13 26 VSS DQ[14] 59 DQ14 36 VSS DQ[15] 60 DQ15 47 VSS DQ[16] 38 DQ16 51 39 DQ17 62 VSS
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3.9 EEPROM The EEPROM is BR24C04 type of two-wire method with a 512 x 8bit configuration. C31 C103 VDD3 U5 R30 EESCL VDD3 TP58 203 R32 202 U2 8 4.7k 100 TP59 TP67 6 VCC VSS SCL A0 SDA A1 TEST A2 4 0V 1 TP68 EESDA 5 100 R31 7 2 3 BR24C04F Aurora 0V Fig. 3-17 The EEPROM is BR24C64 type of two-wire method with a 8192 x 8bit configuration. U6 VDD3 R77 4.
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CHAPTER 3 THEORY OF OPERATION 1.3.11 Engine I/O The interface with the engine PCB is by full-duplex synchronous serial method, of which transfer rate is 520kbps. VDD3 U5 ENGINE R101 4.7k CN8 VDD3 TP200 253 254 255 1k 3.3V 5 RESET TP203 TP201 R100 ENGDO ENGDI ENGDI 1 TP202 R104 ENGRSTN 100 TP204 3D 2D 100 C106 C119 C105 C118 Aurora C117 TXD RXD 6 5V 2 0V 4.7k C102 R102 C103 C101 C101 C103 VDD5 0V 3 4 TP205 R103 ENGDI B6B-PH-K-S Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3.13 Video I/O The video signal output from the ASIC is reversed through a transistor and output after being corrected by the buffer IC.
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CHAPTER 3 THEORY OF OPERATION 1.3.14 Power Supply +5V is generated by the 3-pin regulator from astable 7V supplied from the LVPS. +5V is used for the IEEE1284 interface, the LD PCB and the engine PCB. In addition, +1.9V is generated by the 3-pin regulator from 3.3V supplied from the LVPS. +1.9V is used for the CPU within the ASIC and the logic circuit. VDD3 C100 D1 RB751V-40 Q2 C104 VCC 3 LVPS 2 VDD1.8 OUT 1 GND NJU7223DL1-19 CN7 C93 + + C101 6.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.4 Engine PCB The gate array which transforms the serial signal from the main PCB into the parallel signal is mounted on the engine PCB.
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CHAPTER 3 THEORY OF OPERATION 1.5 Power Supply 1.5.1 Low-voltage power supply The power supply uses a switching regulation system to generate the regulated DC power (+3.3V, +8V [non regulated] and +24V), which are converted from the AC line. The regulated output and the production code of each power supply are listed below; Regulated Output +3.3V / 1.5A +8V / 0.4A +24V / 2.2A Production Code 100V: MPW5806 200V: MPW5706 For the circuit diagram of the low-voltage power supply PCB, see APPENDIX 11.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.5.2 High-voltage power supply The high-voltage power supply generates and outputs the voltages and currents for the charging, development and transfer functions. For the circuit diagram of the high-voltage power supply PCB, see APPENDIX 13. ‘HIGHVOLTAGE POWER SUPPLY PCB CIRCUIT DIAGRAM’ in this manual.
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CHAPTER 3 THEORY OF OPERATION 2. 2.1 MECHANICS Overview of Printing Mechanism Heat roller Second Eject roller Corona wire LASER UNIT Scanner motor Blade Outer chute MP DRUM UNIT Rear cover Development roller Supply roller Paper feed pinch roller First Eject roller Regist front actuator First feed pinch roller FIXING UNIT First feed roller Pressure roller Paper pick-up roller PAPER CASSETTE Pressure roller Separation pad Paper Cleaner Photosensitive drum Transfer roller Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.2 Paper Transfer 2.2.1 Paper supply The paper pick-up roller picks up one sheet of paper from the paper cassette every time it is rotated and feeds it to the paper feed roller. First feed roller First feed pinch roller Paper feed pinch roller Paper feed roller Regist front actuator Paper pick-up roller Separation pad Pressure plate Fig. 3-32 The paper is gripped between the paper pick-up roller and the separation pad and separated into individual sheets.
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CHAPTER 3 THEORY OF OPERATION 2.2.3 Paper eject After the printing image on the photosensitive drum is transferred onto the paper, the paper is fed to the fixing unit to fix unfixed toner onto the paper. Afterwards, the paper is ejected from the fixing unit by the first eject roller in the fixing unit. The paper eject actuator detects whether the paper is ejected correctly or not.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.3 Sensors 2.3.1 Cover sensors Detect opening and closing of the front cover. Front cover sensor Fig. 3-35 2.3.2 Toner sensors Detects if there is toner in the toner cartridge. The toner sensor at the left side emits light through the window on the left side of the toner cartridge, then the toner sensor at the right side receives it when the toner is low. They also detect whether or not the drum unit is installed.
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CHAPTER 3 THEORY OF OPERATION 2.3.3 Cassette sensor / Paper empty sensor (HL-5040/5050/5070N) Detect if the paper cassette is installed. They also detect if there is paper in the paper cassette. Paper empty sensor Cassette sensor PCB ASSY Cassette sensor Fig. 3-37 2.3.4 Paper eject sensor Detects if paper is ejected from the fixing unit. Fixing unit Eject sensor PCB ASSY Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.3.5 MP-PE sensor Detects if there is paper in the MP tray. MP-PE sensor PCB ASSY Feed MP unit Fig.
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CHAPTER 3 THEORY OF OPERATION 2.4 Drum Unit 2.4.1 Photosensitive drum Generates the latent electrostatic image and develops the image on the drum surface. 2.4.2 Primary charger Forms a uniform charge on the drum surface. (1) Corona wire Generates the ion charge on the drum. (2) Grid Spreads the ion charge evenly over the drum surface. 2.4.3 Transfer roller Transfers the toner image to the paper from the drum surface. 2.4.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.6.2 Exposure stage After the drum is positively charged, it is exposed to the light emitted from the laser unit. Drum Laser beam Paper Laser beam f θ lens Laser detector Polygon mirror Laser diode Motor Lens Fig. 3-41 The area exposed to the laser beam is the image to be printed. The surface potential of the exposed area is reduced, forming the electrostatic image to be printed.
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CHAPTER 3 THEORY OF OPERATION 2.6.3 Developing Developing causes the toner to be attracted to the electrostatic image on the drum so as to transform it into a visible image. The developer consists of a non-magnetic toner. The development roller is made of conductive rubber and the supply roller (which is also made of conductive sponge) rotate against each other. The toner is charged and carried from the supply roller to the development roller.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.6.5 Fixing stage The image transferred to the paper by static electricity is fixed by heat and pressure when passing through the heat roller and the pressure roller in the fixing unit. The thermistor keeps the surface temperature of the heat roller constant by detecting the surface temperature of the heat roller and turning on or off the halogen heater lamp. Thermistor First eject roller Heat roller Pressure roller Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 4 1. DISASSEMBLY AND RE-ASSEMBLY SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, follow the warnings and precautions below during maintenance work. WARNING (1) Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer. (2) Some parts inside the printer are extremely hot immediately after the printer is used.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 2.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3. 3.1 DISASSEMBLY PROCEDURE AC Cord (1) Disconnect the AC cord from the printer. Printer AC cord Fig. 4-1 3.2 Drum Unit (1) Open the front cover and remove the drum unit. Drum unit Front cover Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.3 Paper Tray (1) Close the front cover and pull out the paper tray (2) Remove the paper from the paper tray Front cover Paper tray Fig. 4-3 (3) Remove the pad holder and the separation pad spring from the paper tray Pad holder Separation pad spring Paper tray Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: When replacing/re-assembling the pad holder ZL2 ASSY, remove the old grease and apply a suitable amount of grease referring to the figure below; Paper pick-up roller Paper tray Grease: Molykote PG-662 (4 mm dia.ball) Fig. 4-5 (4) Remove the four bind B M4x12 Taptite screws, and then remove the paper tray front cover. Taptite, bind B M4x12 Paper cassette Hook Taptite, bind B M4x12 Paper tray front cover Hook Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (5) Remove the two Taptite, cup B M3x10, and then remove the paper tray cover. Paper tray Tpatite, cup B M3x10 Paper tray cover Fig. 4-7 Tpatite, cup B M3x10 (6) Remove the pressure roller holder ASSY. Pressure roller holder ASSY Paper tray Flat screwdriver Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (7) Remove the pressure roller collar. (8) Remove the pressure roller shaft. Pressure roller shaft Pressure roller collar 2 1 Pressure roller holder ASSY Fig. 4-9 (9) Remove the scratch spongy holder ASSY from the pressure roller holder ASSY. (10) Remove the two scratch spongy springs. (11) Remove the scratch spongy from the scratch spongy holder ASSY. Scratch spongy Scratch spongy holder ASSY Scratch spongy springs Pressure roller holder ASSY Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (12) Remove the two cup M2.6x5 Taptite screws. (13) Release the lock lever, and then unhook the catches of the two side guide racks. Taptite, cup M2.6x5 Side guide L 2 Taptite, cup M2.6x5 Side guide rack 2 1 Catches Paper tray Lock lever Side guide rack Side guide L Fig. 4-11 (14) Remove the side guides right and left from the paper tray Side guide L Side guide R 2 2 1 1 Paper tray Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (15) Unhook the two catches (A) of the pressure plate while pulling the plastic frame outwards, then unhook the other two catches (B) of the plate while pulling the plastic frame outwards to remove the pressure plate ASSY. Catches (A) Pressure plate ASSY Paper tray Catch (B) Plastic frame Fig. 4-13 (16) Unhook the pressure plate spring from the plastic hook to remove the two pressure plate springs.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY NOTE: When re-assembling the pressure plate ASSY, ensure that the paper indicator arm is under the pressure plate. ! CAUTION: When unhooking the catches to remove the pressure plate, do not bend the pressure plate, gently ease the plastic cover. If the pressure plate is deformed, paper feeding problems may occur. (17) Remove the herical extension spring. (18) Remove the lock lever. Paper tray Herical extension spring 1 2 Lock lever 3 Lock lever Paper tray Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (19) Remove the cup B M3x8 Taptite screw, and then remove the side guide gear and the friction spring. (20) Remove the two side guide racks. Taptite, cup B M3x8 Side guide rack Side guide gear Friction spring Side guide rack Fig. 4-16 (21) Remove the paper indicator. Paper tray Paper indicator Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY NOTE: • When re-assembling the side guide racks, they should both be aligned so that the wide end of the racks are in line with the inside edge of the paper guide release slots in the tray before refitting the spring and gear. • When replacing/re-assembling the paper cassette, remove the old grease and apply a suitable amount of grease onto both sides of the paper tray referring to the figure below; Grease: Molykote PG-662 (2 mm dia.
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HL-5030/5040/5050/5070N SERVICE MANUAL (24) Remove the paper rear guide. Paper tray 1 Paper rear guide 1 2 Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.4 Access Cover (1) Remove the access cover. Access cover Fig. 4-21 3.5 Rear Cover C (1) Remove the bind B M4x12 Taptite screw, and then remove the rear cover C. Rear cover C Taptite, bind B M4x12 Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.6 Outer Chute (for HL-5030/5040 only) (1) Remove the outer chute. Hook Outer Chute Fig. 4-23 (2) Remove the outer chute tray. Outer Chute Outer chute tray Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.7 Rear Cover MP ASSY / Outer Chute MP ASSY (for HL-5050/5070N only) (1) Remove the rear cover MP ASSY. Hook Rear cover MP ASSY Fig. 4-25 (2) Remove the outer chute MP ASSY. Hook Outer chute MP ASSY Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) Remove the rear cover MP tray. Rear cover MP ASSY Rear cover MP tray Fig. 4-27 3.8 Rear Cover L/R (1) Remove the two bind B M4x12 Taptite screws, and then remove the rear cover L. (2) Remove the two bind B M4x12 Taptite screws, and then remove the rear cover R. Taptite, bind B M4x12 Rear cover R Taptite, bind B M4x12 Hook Taptite, bind B M4x12 Rear cover L Hook Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.9 Side Cover L/R (1) Remove the three bind B M4x12 Taptite screws, and then remove the side cover R. Hooks Taptite, bind B M4x12 Side cover R Hook Hooks Hook Taptite, bind B M4x12 Fig. 4-29 (2) Remove the four bind B M4x12 Taptite screws, and then remove the side cover L. Side cover L Taptite, bind B M4x12 Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.10 Top Cover (1) Remove the two bind B M4x12 Taptite screws, and then remove the top cover ASSY. (2) Disconnect the panel PCB harness from the panel PCB ASSY. Taptite, bind B M4x12 Top cover ASSY Hooks Hook Taptite, bind B M4x12 Hook Hook Hook Panel PCB harness Panel PCB ASSY Fig. 4-31 (3) Remove the paper stopper and the support flap S from the top cover ASSY. Paper stopper Support flap S Top cover ASSY Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (4) Remove the two cup B M3x8 Taptite screws, and then remove the panel PCB ASSY. (5) Remove the SW key A, the SW key B and the panel light guide from the top cover ASSY. Top cover ASSY SW key B SW key A Panel light guide Panel PCB ASSY Taptite, cup B M3x8 Fig. 4-33 (6) Remove the panel light guide 2 and the diffusion film from the panel guide. Panel light guide 2 Diffusion film Panel light guide Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (7) Remove the five bind B M4x12 Taptite screws, and then remove the inner chute. Inner chute Taptite, bind B M4x12 Taptite, bind B M4x12 Hooks Taptite, bind B M4x12 Top cover printed ASSY Hook Fig. 4-35 (8) Remove the corrugation pinch roller W and pinch roller holder. Corrugation pinch roller W Pinch roller holder Inner chute Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.11 Front Cover ASSY (for HL-5030/5040 only) (1) Release the link. (2) Remove the front cover ASSY. Frame Front cover ASSY Link Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.12 MP Unit (for HL-5050/5070N only) (1) Disconnect the two connectors. (2) Remove the MP ground spring. (3) Remove the two bind B M3x10 and cup S M3x6 Taptite screws. (4) Remove the MP solenoid holder unit. MP ground spring MP solenoid holder unit Engine PCB connector Taptite, bind B M3x10 MP sensor harness Taptite, cup S M3x6 Fig. 4-38 (5) Remove the cup S M3x6 Taptite screw, and then open the MP chute ASSY cover.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (7) While pushing the MP pressure plate, remove the separation plate ASSY. Separation plate ASSY MP chute ASSY MP pressure plate Fig. 4-40 NOTE: When replacing with the new separation plate ASSY, attach it after peeling the cover paper of double-faced tape. Double faced tape Separation plate ASSY Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (8) Remove the shaft of the MP front cover ASSY from the drive release link, and then remove the MP front cover ASSY from the MP chute ASSY. MP chute ASSY Drive release link Shaft MP front cover ASSY Shaft Fig. 4-42 (9) Remove the bosses from the guide at 2 spots in the MP tray ASSY, and then remove the MP paper guide ASSY. MP chute ASSY MP tray ASSY MP paper guide ASSY Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (10) Remove the MP tray ASSY. MP chute ASSY MP tray ASSY Fig. 4-44 (11) Remove the MP paper guide 2 and the MP paper guide 3 from the MP tray ASSY. MP paper guide 3 MP paper guide 2 MP tray ASSY Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (12) Open the MP chute ASSY cover. (13) Remove the MP-PE actuator. MP-PE actuator MP chute ASSY Fig. 4-46 (14) Remove the four bind B M4x12 Taptite screws, and then remove the MP chute ASSY. Taptite, bind B M4x12 MP chute ASSY Taptite, bind B M4x12 Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (15) Remove the MP-PE sensor PCB ASSY. MP-PE sensor PCB ASSY MP chute ASSY Hook Hooks Hooks Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.13 Fixing Unit (1) Disconnect the heater harness and thermistor harness. (2) Remove the bind B M4x12 Taptite screw and the shoulder screw, and then remove the fixing unit. Fixing unit Shoulder screw Heater harness Taptite, bind B M4x12 Thermistor harness Fig. 4-49 (3) Remove the three cup B M3x10 Taptite screws, and then remove the FU paper guide. Pin Fixing unit Pins Taptite, cup B M3x10 FU paper guide Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (4) Remove the three cup B M3x10 Taptite screws, and then remove the star wheel holder. Fixing unit Pin Pins Taptite, cup B M3x10 Star wheel holder Fig. 4-51 (5) Remove the cup B M3x12 Taptite screw. (6) Release the thermistor ASSY harness from the four hooks. (7) Remove the thermistor ASSY. Fixing unit Thermistor ASSY Hooks Hook Thermistor relay PCB ASSY Thermistor ASSY harness Thermistor relay PCB ASSY Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: When re-assembling the thermistor to the FU frame upper, ensure the direction of the thermistor is correct referring to the figure below; FU frame upper Thermistor Thermistor Taptite, cup B M3x12 Fig. 4-53 (8) Remove the two cup B M3x20 Taptite screws. (9) Remove the FU frame upper from the FU frame lower. Hook Pin FU frame lower Hook Taptite, cup B M3x20 Hook Pin FU frame upper Hook Taptite, cup B M3x20 Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (10) Remove the two pan (washer) M26x8 Taptite screws. (11) Remove the heat roller 25. (12) Remove the halogen lamp. Heat roller 25 Screw, pan (S/P washer) M26x8 Washer, Plain 26 Halogen lamp Screw, pan (S/P washer) M26x8 Washer, Plain 26 Colored side 115V:Orange 230V:Black Halogen lamp connector plate FU frame upper Heat roller 25 Halogen lamp Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (13) Remove the HR bearing 25. (14) Remove the HR gear 34. (15) Remove the HR retaining ring 25. (16) Remove the heat roller washer 25. (17) Remove the HR bearing 25. HR bearing 25 HR bearing 25 Heat roller 25 Heat roller washer 25 HR retaining ring 25 HR gear 34 Fig. 4-57 ! CAUTION: Never touch the surface of the heat roller.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY • When re-assembling the heat roller 25 to the FU frame upper, ensure you do not damage the heat roller 25 with the four separate claw ASSY on the FU frame upper. Heat roller 25 Separate claw ASSY Separate claw ASSY FU frame upper Fig. 4-59 (18) Remove the pressure roller 25. Pressure roller 25 3 2 FU frame lower 1 FU jam remove cover Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (19) Remove the three cleaner spring S. (20) Remove the three cleaner pinch roller ASSY S. (21) Remove the cleaner spring L. (22) Remove the cleaner pinch roller ASSY L. Cleaner spring S Cleaner spring L Cleaner pinch roller ASSY S Cleaner spring S Cleaner pinch roller ASSY L Cleaner pinch roller ASSY S FU frame lower Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (23) Disconnect the connector for the eject sensor harness from the thermistor relay PCB ASSY. (24) Release the eject sensor harness from the three hooks. (25) Remove the bind B M3x10 Taptite screw, and then remove the eject sensor PCB ASSY. (26) Remove the bind B M3x10 Taptite screw, and then remove the thermistor relay PCB ASSY.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: When re-assembling the paper eject actuator and the eject actuator spring to the FU frame lower, ensure the paper eject actuator is seated correctly in the locating channel referring to the figure below; FU frame lower Eject actuator spring Paper eject actuator Fig. 4-65 (28) Disconnect the heater harness. (29) Remove the four cup B M3x6 Taptite screws. (30) Remove the four claw holder plate. (31) Remove the four separate claw ASSY.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.14 Laser Unit (1) Remove the filter, and then remove the cup S M3x6 Taptite screw and the air duct. Filter Air duct Taptite, cup S M3x6 Fig. 4-67 (2) Disconnect the LD harness 5P from the laser unit. (3) Disconnect the polygon motor harness and remove the spongy from the laser unit. (4) Remove the six cup S M3x8 Taptite screws, and then remove the laser unit. Spongy Polygon motor harness Laser unit LD harness 5P Taptite, cup S M3x8 Taptite, cup S M3x8 Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (5) Remove the shutter arm C. Shutter arm C Frame L Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.15 Main PCB (1) Loosen the two access plate screws. (2) Remove the access plate. Hooks Hooks 1 2 Access plate Access plate screws Hook Hook Fig. 4-70 (3) Disconnect the LD harness 5P from the Main PCB ASSY. (4) Disconnect the three connectors from the Main PCB ASSY. LD harness 5P Main PCB ASSY LVPS connector Engine PCB connector Panel PCB connector Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (5) Remove the three pan M3x6 screws. (6) Remove the four cup S M3x6 Taptite screws, and then remove the main PCB ASSY. Screw, pan M3x6 Taptite, cup S M3x6 Main PCB ASSY Taptite, cup S M3x6 Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.16 Base Plate / LV Insulation Sheet (1) Remove the eight bind B M4x12 Taptite screws. (2) Remove the four cup S M3x6 Taptite screws. (3) Remove the pan (washer) M3.5x6 Taptite screw, and then remove the ground wire. (4) Remove the base plate. Taptite, bind B M4x12 Taptite, cup S M3x6 Taptite, bind B M4x12 Taptite, bind B M4x12 Taptite, cup S M3x6 Base plate Ground wire Screw, pan (washer) M3.5x6 Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.17 Engine PCB (1) Disconnect the fifteen connectors. Fan motor 60 unit connector Toner sensor (light reception) connector LT connector Thermistor relay PCB connector Polygon motor connector Main motor connector Fan motor 60 connector Main PCB connector LVPS connector Toner sensor (light emission) connector HVPS connector MP tray PCB connector Engine PCB ASSY FR solenoid connector PF solenoid connector Cassette sensor PCB connector Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.18 High-voltage PS PCB ASSY (1) Remove the bind B M4x12 Taptite screw, and then remove the high-voltage PS PCB ASSY. (2) Disconnect the flat cable from the high-voltage PS PCB ASSY. Taptite, bind B M4x12 High-voltage PS PCB ASSY Flat cable Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.19 Low-voltage PS PCB ASSY (1) Remove the bind B M4x12 Taptite screw. (2) Disconnect the two connectors from the low-voltage PS PCB, and then remove the lowvoltage PS PCB. Low-voltage PS PCB Main PCB/Engine PCB Connector Taptite, bind B M4x12 Heater Connector Fig. 4-78 (3) Remove the two bind B M4x12 Taptite screws, and then remove the inlet holder. (4) Remove the bind B M4x12 Taptite screw, and then remove the SW holder. (5) Remove the Fan motor 60.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.20 Paper Feeder (1) Remove the bearing R. (2) Remove the paper pick-up roller ASSY. (3) Remove the two roller collars from the paper pick-up roller ASSY. Roller collar Paper pick-up roller ASSY Roller collar Bearing R 1 2 Fig. 4-80 (4) Remove the bind B M3x10 Taptite screw, and then remove the PE sensor cover. (5) Remove the cassette sensor PCB ASSY from the frame. Taptite, bind B M3x10 PE sensor cover Cassette sensor PCB ASSY Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (6) Remove the PE actuator and the CA actuator from the frame. CA actuator PE actuator Frame Fig. 4-82 (7) Remove the spring, extension P/R from the gear 63P/R. (8) Remove the gear 63P/R. (9) Remove the ground wire from the conductor bearing. Hooks Conductor Bearing Gear 63P/R Hooks Ground wire Spring, extension P/R Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (10) Remove the bearing L from the P/R shaft. (11) Remove the P/R shaft from the frame. P/R shaft Bearing L 1 2 Fig. 4-84 (12) Remove the idle gear 22. (13) Remove the middle roller gear. (14) Remove the bind B M3x10 taptite screw and the conductor bearing. (15) Remove the 1st F/R shaft from the frame. Hook Idle gear 22 1st F/R shaft Middle roller gear Conductor bearing Taptite bind B M3x10 Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (16) Remove the two cup S M3x6 Taptite screws and the four bind B M4x12 Taptite screws. (17) Remove the front chute ASSY. Taptite, bind B M4x12 Front chute ASSY Taptite, cup S M3x6 Taptite, bind B M4x12 Taptite, cup S M3x6 Fig. 4-86 (18) Remove the two shoulder taptite bind B M3x7.5 screws from front chute guide assy. (19) Remove the front chute guide assy. (20) Remove the front tray chute assy. Front chute ASSY 2 4 3 1 Taptite, shoulder bind B M3x7.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (21) Remove the two bind B M4x12 Taptite screws, and then remove the chute 3. Taptite, bind B M4x12 Chute 3 Fig. 4-87 (22) Remove the feed roller gear. (23) Remove the bearing F/R. (24) Remove the feed roller gear shaft from the frame. Bearing F/R Hook Feed roller gear shaft Bearing F/R Frame Feed roller gear Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (25) Remove the hook of the bearing 5, and then slide the feed roller ASSY in the direction of the arrow. (26) Remove the feed roller ASSY. (27) Remove the joint 5 and the bearing 5 from the feed roller ASSY. Feed roller ASSY 5 Bearing 5 4 Joint 5 2 3 1 Hook Bearing 5 Fig. 4-89 NOTE: Be careful that the different direction installation causes jam when you install joint 5. Joint 5 Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (28) Remove the chute cover. Chute cover Hook Hook Fig. 4-91 (29) Remove the regist front actuator and regist front actuator spring. (30) Remove the regist rear actuator and regist rear actuator spring. Regist front actuator Regist front actuator spring Regist rear actuator Regist rear actuator spring Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: When assembling the regist front actuator and the regist rear actuator, set the spring as shown in the figure. Regist rear actuator spring Regist rear actuator Hole Regist front actuator Hole Regist front actuator spring Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.21 Frame L / Drive Unit (1) Remove the main PCB sheet from the frame L. (2) Remove the four bind B M4x12 Taptite screws. (3) Remove the two bind B M3x10 Taptite screws, and then remove the frame L. Frame L Under bar Main PCB sheet Taptite, bind B M4x12 Under bar Taptite, bind B M3x10 Taptite, bind B M3x10 Fig. 4-94 (4) Remove the back up plate ground spring. (HL-5030/5040 only) Drive unit Frame L Back up plate ground spring Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (5) Remove the cup S M3x6 Taptite screw. (6) Remove the ground spring. (7) Remove the six bind B M4x12 Taptite screws. (8) Remove the cup S M3x10 Taptite screw. (9) Remove the cup S M3x6 Taptite screw, and then remove the sub gear plate. (10) Remove the LD harness 5P from the drive unit. (11) Remove the drive unit. (12) Disconnect the connector for the main motor harness from the main motor ASSY.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (13) Remove the four cup S M3x6 Taptite screws, and then remove the main motor ASSY. Taptite, cup S M3x6 Main motor ASSY Taptite, cup S M3x6 Drive unit Fig. 4-97 (14) Remove the bind B M3x10 Taptite screw. (15) Remove the P/R solenoid ASSY, the P/R solenoid lever and the solenoid release spring P/R. (16) Remove the bind B M3x10 Taptite screw. (17) Remove the F/R solenoid ASSY and solenoid release spring F/ R.
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HL-5030/5040/5050/5070N SERVICE MANUAL (18) Disconnect the connector from the front cover sensor. (19) Remove the bind B M3x10 Taptite screw. (20) Remove the toner LED PCB unit ASSY. (21) Remove the sensor clip. (22) Remove the front cover sensor from the main frame L. Front cover sensor Main frame L Connector Sensor clip Toner LED PCB unit ASSY Front cover sensor Taptite, bind B M3x10 Sensor clip Fig. 4-99 (23) Remove the develop joint and joint spring from the main frame L.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.22 Fan Motor 60 Unit LV / Fan Motor 60 Unit (1) Remove the fan motor 60 unit LV and the fan motor 60 unit from the main frame R. Main frame R Fan motor 60 unit Fan motor 60 unit LV Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3.23 Frame R (1) Remove the four bind B M4x12 Taptite screws. (2) Remove the two cup S M3x6 Taptite screws. (3) Remove the cup S M3x16 Taptite screw. (4) Remove the main frame R unit. Main frame R unit Taptite, bind B M4x12 Under bar Taptite, cup S M3x6 Taptite, bind B M4x12 Taptite, cup S M3x16 Under bar Taptite, bind B M4x12 Taptite, cup S M3x6 Fig.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (5) Remove the two bind B M4x12 Taptite screws. (6) Remove the cup S M3x6 Taptite screw. (7) Remove the drum spring R. (8) Remove the FG plate. Main frame R Taptite, cup S M3x6 FG plate Taptite, bind B M4x12 Drum spring R Taptite, bind B M4x12 Fig. 4-102 (9) Remove the toner sensor PCB unit (Light reception). Main frame R Pin Toner sensor PCB unit (Light reception) Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4. PACKING AC cords Accessory bag Accessory carton Drum unit Pad Pad Printer Pad Carton Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5. LUBRICATION Flame L PG4 PG4 Gear 20 center F/R PG4 Idle gear 16A Gear 17 planetary Shaft idle gear 16 Gear 45 arm F/R PG4 PG4 PG4 Shaft idle gear 16 PG4 PG4 Gear, 40/54Y PG4 PG4 Idle gear 16A PG4 Pendulum gear 22 Drive unit Pendulum gear 22 PG4 Gear 58/88 PG4 Gear 58/88 * PG4: Grease PG662 4 mm dia.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 6. GUIDELINES FOR LEAD FREE SOLDER Information on Manually Repairing PCB Soldered with Lead-Free Solder This document provides information on how to correctly make manual repairs to a printed circuit board (PCB) soldered with lead-free solder. 1. Characteristics of lead-free solder Melting point higher than that of conventional tin-lead solder (Lead-free solder: approx. 220'C, Conventional tin-lead solder: approx.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5. Precautions for hand soldering operations 1) Soldering operations using lead-free solder are basically the same as those using tinlead solder, however, due to the lead-free solder's characteristics of being difficult to melt, wet, and spread, as well as being hard, a soldering iron needs to be applied for a longer period of time than when soldering with conventional tin-lead solder.
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CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 7) A localized ventilation system and gloves are required for soldering operations. Lead-free solder does not contain the toxic substance lead, however, inhalation of the fumes may adversely affect the health of workers.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 5 PERIODIC MAINTENANCE To avoid creating secondary problems by mishandling, follow the warnings below during maintenance work. WARNING (1) Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer. (2) Some parts inside the printer are extremely hot immediately after the printer is used.
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CHAPTER 5 PERIODIC MAINTENANCE If the LED shows the message below, it means the drum unit is near the end of its life. We recommend that you replace the drum unit with a new one before there is a noticeable deterioration in the print quality. Toner Drum Paper Status Fig.5-1 ! CAUTION: While removing the drum unit, handle it carefully because it may contain toner. (1) Press the cover release button; and then open the front cover of the printer.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) While pressing the blue lock lever, take the toner cartridge out of the drum unit assembly. (Fig.5-4) Fig. 5-4 (4) Unpack the new drum unit. (5) Put the toner cartridge in the new drum unit until you hear it lock into place with a click. When the toner cartridge is installed correctly, the blue lock lever is lifted automatically. (Fig.
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CHAPTER 5 PERIODIC MAINTENANCE NOTE: *There are many factors that determine the actual toner life, such as temperature, humidity, type of paper that you use, the number of pages per print job, etc. *The amount of toner used varies according to what is printed on the page and the print density setting. *The more that is printed, the more toner will be used. *If you change the print density setting for lighter or darker printing, the amount of toner that is used will change.
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HL-5030/5040/5050/5070N SERVICE MANUAL ! CAUTION: *It is recommended to place the drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. *To prevent damage to the printer from static electricity, do not touch the electrodes shown in the figure below. Fig.5-9 (3) Push down the blue lock lever and take the toner cartridge out of the drum unit assembly. (4) Unpack the new toner cartridge.
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CHAPTER 5 PERIODIC MAINTENANCE (7) Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the tab to the home position before you put the drum unit back in the printer. If you do not, printed pages may have a vertical stripe. Home position Fig. 5-13 (8) Put the drum unit assembly back in the printer. Close the front cover of the printer. ! CAUTION: • Handle the drum unit and toner cartridge carefully.
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HL-5030/5040/5050/5070N SERVICE MANUAL NOTE: It is recommended to clean the printer when you replace the toner cartridge. Refer to subsection 3. ‘PERIODICAL CLEANING’ in this Chapter.
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CHAPTER 5 PERIODIC MAINTENANCE 2. PERIODICAL REPLACEMENT PARTS Periodical replacement parts are the parts to be replaced periodically to maintain product quality. These parts would affect the product quality greatly if they lost their function even if they do not appear to be damaged or there is no change in their appearance.) The periodical replacement parts listed below should be replaced at the service center referring to the service life.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.1 Fixing Unit 1) Disconnect the AC cord from the printer. Printer AC cord Fig.5-15 2) Close the front cover and pull out the paper tray. Front cover Paper Tray Fig.
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CHAPTER 5 PERIODIC MAINTENANCE 3) Remove the bind B M4x12 Taptite screw, and then remove the rear cover C. Rear Cover C Taptite, bind B M4x12 Fig.5-17 4) Remove the rear cover outer chute. Hook Outer Chute Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5) Remove the two bind B M4x12 Taptite screws, and then remove the rear cover L. 6) Remove the two bind B M4x12 Taptite screws, and then remove the rear cover R. Taptite, bind B M4x12 Rear cover R Taptite, bind B M4x12 Hook Taptite, bind B M4x12 Hook Rear cover L Fig.5-19 7) Disconnect the heater harness and thermistor harness. 8) Remove the bind B M4x12 Taptite screw and the shoulder screw, and then remove the fixing unit.
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CHAPTER 5 PERIODIC MAINTENANCE 2.2 Paper Feeding Kit 1) Disconnect the AC cord from the printer. Printer AC cord Fig.5-21 2) Close the front cover and pull out the paper tray. Front cover Paper tray Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3) Remove the pad holder and the separation pad spring from the paper tray. Pad holder Separation pad spring Fig.5-23 4) Remove the bearing R. 5) Remove the paper pick-up roller ASSY. 5) Remove the two roller collars from the paper pick-up roller ASSY. Roller collar Paper pick-up roller ASSY Roller collar Bearing R 1 2 Fig.
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CHAPTER 5 PERIODIC MAINTENANCE 3. PERIODICAL CLEANING Clean the following parts periodically to avoid any printer problems or print image defects. ! CAUTION: While drum unit and scanner window cleaning basically can be implemented by the end user, the electrical terminals inside the printer and on the drum unit should be cleaned by a service technician. Instruct the users not to touch those terminals. WARNING There are high voltage electrodes inside the printer.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4) Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the tab to the home position before re-install the drum unit assembly. Home position Fig. 5-25 ! CAUTION: Make sure that the blue tab on the drum unit is returned to the home position (▲ mark position) before re-installing the drum unit into the printer, or printed pages may have vertical stripes. 3.
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CHAPTER 5 PERIODIC MAINTENANCE 6) Plug in the power cord, and then turn on the power switch. ! CAUTION: • Handle the drum unit carefully since it contains toner. If toner scatters and your hands or cloths get dirty, immediately wipe or wash it off with cold water. • Do not touch the scanner window with your fingers. • Do not wipe the scanner window with isopropyl alcohol. 3.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4. MTBF / MTTR The meantime between failure (MTBF and the meantime to repair (MTTR) for this printer are as follows; MTBF: Up to 4,000 hours MTTR: Average 30 minutes except the periodical maintenance parts (the Paper Feeding Kit) and the printer control boards whose MTTR is average 10 minutes.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 6 TROUBLESHOOTING 1. INTRODUCTION 1.1 Initial Check (1) Operating environment Check if : • The source voltage stays within ±10% from the rated voltage shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is maintained between 10°C and 32.5°C. The relative humidity is maintained between 20% and 80%. • The printer is not located in a dusty place.
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CHAPTER 6 TROUBLESHOOTING (4) Others Condensation: When the printer is moved from a cold room into a warm room in cold weather, condensation may occur inside the printer, causing various problems as listed below: • Condensation on the optical surfaces such as the scanning mirror, lenses, the reflection mirror and the protection glass may cause the print image to be light.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3 Identify the Problem If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section. NOTE: The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should perform. The printer does not print Status LED is RED Printed page has a problem. 2.1 Operator Calls Printed image has a problem. 4.3 Paper Feeding Problems 2.
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CHAPTER 6 TROUBLESHOOTING 2. 2.1 OPERATOR CALLS & SERVICE CALLS Operator Calls An ‘operator call’ which the printer indicates on the LEDs is user recoverable. Identify the error from the table below and take the corrective action described for each indication to correct it. The printer automatically recovers from most errors, but it may also be necessary to reset the printer with the control panel button.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2.2 Service Calls If service calls occur, all four LEDs (Status LED: Red) flash on and off to notice it. In this state execute the operation described on the top of Table 1 to notify a fault location from the specific combination of ON/OFF and status color of the LED. Instruct the user to turn off the power switch, wait a few seconds and then turn it on again and try to print again.
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Further details of Service Errors As for Laser Unit Failure and Main PCB Failure, further details of these errors can be seen by pressing the Job Cancel button twice while holding down the Go button.
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CHAPTER 6 TROUBLESHOOTING 3. 3.1 ERROR MESSAGE Error Message in the Status Monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab.
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HL-5030/5040/5050/5070N SERVICE MANUAL Error message 3.2 Remedy Resolution Reduced to Enable Printing (The printer has printed the document at a reduced resolution) • Toner Empty • Toner Low • • Reduce the complexity of your document before you print to prevent automatic reduction of the resolution. Expand the printer memory by adding a commercially available DIMM memory module. See 1.2 Toner cartridge in Chapter 5.
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CHAPTER 6 TROUBLESHOOTING 4. 4.1 PAPER PROBLEMS Paper Loading Problems First, make sure that you are using paper that meets Brother recommended paper specifications. See 3.5 Paper in Chapter 1. Problem The printer does not feed paper. Remedy • • • If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4.2 Paper Jams 4.2.1 Clearing jammed paper Clear the jammed paper following the procedures below; (1) Pull the paper tray completely out of the printer. Fig. 6-1 (2) Pull the jammed paper up and out of the printer. Fig. 6-2 (3) Press the cover release button and then open the front cover. Fig.
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CHAPTER 6 TROUBLESHOOTING (4) Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. Fig. 6-4 ! CAUTION: To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in Figure 6-5. Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL (5) Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. Fig. 6-6 NOTE: If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next printouts. Print a few copies of the test page until the scattering of toner stops.
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CHAPTER 6 TROUBLESHOOTING (7) Close the jam clear cover. Close the back output tray. (8) Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Fig. 6-9 (9) Put the drum unit assembly back in the printer. (10) Put the paper tray in the printer. (11) Close the front cover.
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HL-5030/5040/5050/5070N SERVICE MANUAL 4.2.2 Causes & countermeasures The causes for paper jam problems vary depending on the location of the paper jam. When a paper jam occurs inside the printer, you have to find the location of the paper jam first, remove the jammed paper and then take the appropriate countermeasure referring to the table below; Problem Type of Jam Cause Remedy Jam when the printer is turned on. Paper stuck The front registration sensor or paper eject sensor is turned on.
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CHAPTER 6 TROUBLESHOOTING 4.3 Paper Feeding Problems Even if the paper is printed and ejected without any problems such as paper jams, paper feeding problems below may appear. Users can clear these problems by following the ‘User Check’ items for each problem. Even if the same problem occurs again, follow the procedures in the table below. F-1 Double feeding User Check Check the paper used meets the recommended paper specifications.
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HL-5030/5040/5050/5070N SERVICE MANUAL F-4 Curl or Wave User Check (1) Check the paper used meets the recommended paper specifications. Both high temperature and humidity will cause paper to curl. (2) If the printer is used infrequently, the paper may have sat for too long in the paper cassette. Turn over the stack of paper in the paper cassette. Also, try rotating the paper 180° in the paper cassette. (3) Try printing using the straight-through output path.
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CHAPTER 6 TROUBLESHOOTING 5. SOFTWARE SETTING PROBLEMS The printer may not print the data correctly if there are incorrect software settings. S-1 “There was an error writing to LPT1: (or BRUSB) for the printer” error message appears. User Check (1) Check that the printer cable is not damaged or broken. Check also that the cable is connected to the correct interface connectors of both the printer and PC. (2) Check that the correct printer is selected if you have an interface switching device.
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HL-5030/5040/5050/5070N SERVICE MANUAL S-3 Although the USB driver is installed, it is unable to find the BRUSB: port. (Windows98/Me only) User Check (1) Re-install the USB driver by following the steps below; i) Turn the printer off. ii) Double-click the file “Deins USB.exe” in the USB directory of the CD-ROM. iii) Re-boot the PC. iv) Turn the printer on. v) “Add New Hardware Wizard” is launched again, follow the instructions in the Wizard to re-install the driver.
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CHAPTER 6 TROUBLESHOOTING S-4 This printer does not appear in Chooser with iMac and Power Macintosh G3 with USB. (HL-5030/5040) User Check (1) Check the printer is turned on. (2) Check the USB interface cable is connected correctly. (3) Check the printer driver is installed correctly. Possible cause Printer connection Step Check Result Remedy 1 Select ‘Apple System Profiler’ in Apple Menu.
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HL-5030/5040/5050/5070N SERVICE MANUAL 6. MALFUNCTIONS When taking countermeasures for malfunctions as described in this section, check connectors for contact failure before measuring the voltage at the specified connector pins. M-1 No AC power supplied Possible cause Step Check Result Remedy Supply voltage 1 Is the correct voltage present at the outlet? No Inform the user that the correct voltage is not supplied at the outlet.
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CHAPTER 6 TROUBLESHOOTING WARNING If you analyze malfunctions with the power plug inserted into the power outlet, special caution should be exercised even if the power switch is OFF because it is a single pole switch. M-3 Possible cause Main motor failure Step Check Result Failure of connector 1 Is the connection of connector CN9 on the engine PCB correct? No Reconnect the connector. Main motor 2 Is the problem solved by replacing the main motor? Yes Replace the main motor.
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HL-5030/5040/5050/5070N SERVICE MANUAL M-5 Insufficient output from high-voltage power supply unit Possible cause Step Check Result High-voltage contact 1 Do any of the terminals on the high-voltage contacts have dirt or contact burns? Yes Clean the terminals. High-voltage power supply PCB 2 Check the connections of the connector between the highvoltage power supply and the engine PCB are secured correctly.
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CHAPTER 6 TROUBLESHOOTING M-9 Fixing Unit failure Possible cause Step Check Result Remedy Poor thermistor harness contact 1 Is the contact of connector CN7 on the engine PCB good? No Reconnect the connector. Blown thermal fuse 2 Remove the fixing unit and measure the resistance between the input connectors. Is it open circuit? Yes Replace the fixing unit. Thermistor failure 3 Is the thermistor installed properly? Yes Replace the fixing unit. No Reinstall the thermistor properly.
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HL-5030/5040/5050/5070N SERVICE MANUAL M-12 Engine PCB error Possible cause Fixing unit ground wire connection Harness connection failure Step 1 Check Is the ground wire on the fixing unit secured with the shoulder screw correctly? Is the connection between connector CN8(HL5030/5040/5050), CN9(HL5070N) on the main PCB and connector CN10 on the engine PCB secure? Is the problem solved by replacing the engine PCB? Is the problem solved by replacing the main PCB? Result No Step Check Result 1 Try in
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CHAPTER 6 TROUBLESHOOTING 7. 7.
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HL-5030/5040/5050/5070N SERVICE MANUAL 7.3 Troubleshooting Image Defect Several types of the image defects can be cleared by end users. For those defects, instruct the user to check the ‘User Check’ items described in each table. Even if the same image defect appears, the following procedures should be followed in the event of specific image defects. See also subsection 7.4 ‘Location of Ground Contacts’ in this Chapter for information about the location of the grounding contacts.
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CHAPTER 6 TROUBLESHOOTING I-2 Dark User Check (1) Check the paper used meets the recommended paper specifications. (2) Check the printer’s environment. High temperature and high humidity conditions can increase the amount of background shading. (3) Clean the corona wire with the wire cleaner. (4) Try installing a new toner cartridge or drum unit.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-3 Completely blank Check Result Remedy Ground contacts Possible cause Step Developing bias contact failure 1 Are the developing bias contacts between the printer body and drum unit dirty? Yes Clean the electrodes at both sides. (4) Drum unit 2 Are the drum shaft and drum electrode of the printer body connected correctly? Yes Clean the shaft and the electrode. (1) No Check the connection between the shaft and the electrode.
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CHAPTER 6 TROUBLESHOOTING I-4 All black User Check (1) Clean the corona wire of the drum unit. (2) The drum unit may be damaged. Install a new drum unit. Possible cause Corona failure Step Check Result Remedy Ground contacts (2) 1 Is the corona wire dirty? Yes Clean the corona wire with the wire cleaner. 2 Is the corona wire broken? Yes Replace the drum unit. 3 Are the charge electrodes between the printer body and the drum unit dirty? Yes Clean both electrodes.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-5 Dirt on the back of paper Possible cause Fixing unit dirty Step 1 Check Result Is the pressure roller dirty? Yes Clean the pressure roller referring to the following procedure. Yes Replace the drum unit No Replace the high-voltage power supply PCB.
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CHAPTER 6 TROUBLESHOOTING I-6 Black and blurred vertical streaks User Check (1) Clean the corona wire in the drum unit. (2) Check that the corona wire cleaner is at the home position. (3) Check that the toner cartridge is not empty. (4) The drum unit may be damaged. Install a new drum unit. (5) The toner cartridge may be damaged. Install a new toner cartridge.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-7 Black and blurred horizontal stripes User Check (1) The drum unit may be damaged. Install a new drum unit. (2) Check the paper used meets the recommended paper specifications. (3) Clean the printer interior and the corona wire in the drum unit. Possible cause Step Check Result Remedy Scratch on the drum 1 Are the horizontal stripes at 94mm (photosensitive drum) intervals? Yes The photosensitive drum was scratched. Replace the drum unit.
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CHAPTER 6 TROUBLESHOOTING I-9 White vertical streaks User Check (1) Try to wipe the scanner window with a soft cloth. (2) The toner cartridge may be damaged. Install a new toner cartridge. (3) Check the printer’s environment. High temperature and high humidity conditions can cause this problem. (4) Damp (wet) paper might be used. Try to change to freshly unpacked paper. Possible cause Step Check Result Remedy Transfer failure 1 Is the transfer roller scratched? Yes Replace the drum unit.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-11 Faulty registration Possible cause Step Excessive paper load 1 Is the paper loaded in the paper cassette more than 27mm high? Yes Instruct the user to keep paper loads below 27mm in depth. Print paper 2 Is the specified weight of the recommended paper being used? No Recommend to use the specified types of paper.
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CHAPTER 6 TROUBLESHOOTING I-13 Image distortion Possible cause Step Check Result Remedy Laser unit installation 1 Is the laser unit secured to the frame incorrectly? (Check if there is any play.) Yes Secure the unit correctly and tighten the screws. Scanner LD emission failure 2 Is the laser diode or the scanner motor defective? Yes Replace the laser unit. 3 Is the scanner harness connected properly? (Check if it is coming loose.) No Connect the harness correctly.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-15 White spots User Check (1) If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the photosensitive drum surface. Refer to Step 1 in the table below and NOTE in the next page. (2) The drum unit may be damaged. Install a new drum unit.
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CHAPTER 6 TROUBLESHOOTING NOTE: Clean the drum unit as follows: (1) Remove the toner cartridge from the drum unit. Place the printing samples in front of the drum unit, and find the exact position of the image defect. Drum unit Position of smudge on the drum 94mm interval Printing sample Fig. 6-2 (2) Turn the drum gear by hand while looking at the surface of the photosensitive drum. Photosensitive drum Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-16 Black spots User Check (1) If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the photosensitive drum surface. Refer to Step 1 in the table below and NOTE in the previous page. (2) The drum unit may be damaged. Install a new drum unit. Possible cause Step Check Result Remedy Drum unit 1 Are the spots at 94mm intervals? (The problem is not solved after printing a few pages.
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CHAPTER 6 TROUBLESHOOTING I-17 Black band Possible cause Check Result Corona failure 1 Is the wire cleaner at its home position? No Return the wire cleaner to its home position. (2) Corona failure 2 Is the corona wire dirty? Yes 1) Clean the corona wire. 2) If the problem still appears after cleaning, replace the drum unit.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-18 Gray background Possible cause Print paper Step 1 Check Result Does the paper being used meet the paper specification (weight, etc.). Remedy No Recommend to use the specified types of paper. Yes Recommend to change to freshly unpacked paper. Toner sensing failure (printer side) 2 Is the Status LED green even after removing the drum unit and toner cartridge? (Be sure to close the cover after removing the drum unit and toner cartridge.
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CHAPTER 6 TROUBLESHOOTING I-19 Hollow print User Check (1) Check the paper used meets the recommended paper specifications. (2) Select the ‘Thick paper mode’ in the printer driver, or use thinner paper than you are currently using. (3) Check the printer’s environment, conditions such as high humidity may cause this situation to occur.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-21 Horizontal lines Possible cause Step Paper feed roller 1 Check Are the feed roller shaft and the ground contact connected correctly? Result Remedy No Check the connection between the shaft and the ground contact. Ground contacts Also check the ground contact on the back of the feed roller. Paper cassette contacts 2 Are the ground contacts on the back side of the paper cassette connecting correctly? 6-41 No Clean the contacts.
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CHAPTER 6 TROUBLESHOOTING I-22 Light rain Step Drum unit failure 1 Is the problem solved after replacing the drum unit? Yes Replace the drum unit. Drum connection failure 2 Is the contact between the drum unit and printer body connected correctly? No Clean contact electrode both on the drum unit and in the printer body. High-voltage power supply PCB failure 3 Is the problem solved after replacing the high-voltage power supply PCB? Yes Replace the highvoltage power supply PCB.
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HL-5030/5040/5050/5070N SERVICE MANUAL I-24 Toner specks User Check (1) Check the paper used meets the recommended paper specifications. A rough surfaced paper may cause the problem. (2) The toner cartridge may be damaged. Install a new toner cartridge. (3) The drum unit may be damaged, or may be nearly at the end of life. Install a new drum unit.
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CHAPTER 6 TROUBLESHOOTING 7.4 Location of Grounding Contacts 7.4.1 Drum unit (2) Wire cleaner Drum Unit (5) Grid (8) Cleaner (4) Development roller (1) Photosensitive drum (3) Charge (6) Transfer roller Fig. 6-5 7.4.2 Printer body & Paper cassette (5) Grid (1) Photosensitive drum (3) Charge (4) Development roller (8) Cleaner (6) Transfer roller (7) Ground Paper Cassette Fig.
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HL-5030/5040/5050/5070N SERVICE MANUAL 8. INCORRECT PRINTOUT When the data is not printed correctly as it is seen on the PC screen, follow the procedures below in the event of a specific error. P-1 The printer prints unexpectedly or it prints garbage. User Check (1) Check if the printer cable is not too long. It is recommended to use a parallel cable of less than 2 meters (6.6 feet) in length. (2) Check that the printer cable is not damaged or broken.
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CHAPTER 6 TROUBLESHOOTING P-2 Unable to print full pages of a document with the “PRINT OVERRUN” message. User Check (1) Press the Go switch on the control panel to print the data remaining in the printer. (2) If this does not clear the error, reduce the complexity of your document or reduce the printer resolution. (3) Expand the printer memory by adding a commercially available DIMM. (except for HL-5030) (4) Change the following setting in the printer driver and try again.
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HL-5030/5040/5050/5070N SERVICE MANUAL P-4 Headers or footers are not printed out even though they are viewed on PC screen. User Check Most laser printers have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your document to allow for this. P-5 The printer sometimes prints a couple of characters and then ejects the page.
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CHAPTER 6 TROUBLESHOOTING 9. NETWORK PROBLEM If the error related to network occurs, refer to the following sections; 9.1 Installation Problem If you cannot print over the network, check the following: (1) Make sure that the printer is powered on, is on-line and ready to print. Verify that the printer and the configuration are good by printing the printer settings page.
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HL-5030/5040/5050/5070N SERVICE MANUAL (3) If you cannot make any of the connections in step (2), check the following: a) Make sure the printer is turned on and on-line. b) Check the cabling, network connection, and print out a configuration page in the Network STATISTICS information to see if bytes are being transmitted and received. c) Check to see if there is any LED activity. NC-5100h print server has two LEDs on the back panel of the printer. The upper side LED shows Link/Speed status.
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CHAPTER 6 TROUBLESHOOTING 9.3 TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server and you have checked the hardware and network as described in the previous steps, then check the following: NOTE: It is always a good idea to try the following in order to eliminate the possibility of setup errors. • Turn off the printer and then on again, • Delete and recreate the print server and create a new print queue in order to eliminate the possibility of setup errors.
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HL-5030/5040/5050/5070N SERVICE MANUAL (4) If you are using an AT&T-based UNIX, make sure the printer is enabled (enable printer, where printer is the name of the local print queue). (5) Make sure that the lpr/lpd remote line printer service are running on the host computer (refer to your host computer documentation for information on how to do this). (6) If you are having trouble printing more than one job at a time, try increasing the IP timeout using the SET IP TIMEOUT command or using BRAdmin.
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CHAPTER 6 TROUBLESHOOTING 9.
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HL-5030/5040/5050/5070N SERVICE MANUAL 9.10 Windows 95/98/Me/2000/XP IPP Troubleshooting Want to use a different Port number other than 631 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.
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CHAPTER 6 TROUBLESHOOTING 9.12 AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following: (1) Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the Apple Talk Control Panel on the Macintosh. (2) Make sure that the AppleTalk protocol of the print server is enabled.
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HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 7 SERVICE SUPPORT SOFTWARE 1. CONTROL PANEL 1.1 Test Print Mode The printer incorporates various test print modes. Select the test mode you want to use following the steps below; (1) Turn off the power switch of the printer and check that the front cover is closed. (2) Turn on the power switch while holding down the Go button. Press the Go button until the Toner LED comes on.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT 1.2 Service Mode The printer incorporates various service modes. Select the service mode you want to use according to the steps shown below; (1) Turn off the power switch of the printer and check that the front cover is closed. (2) Turn on the power switch while holding down the Job Cancel button. Press the Job Cancel button until the Toner LED comes on. The Toner LED illuminates to indicate that the printer enters into the service mode.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3 Inspection Mode The printer incorporates various inspection modes such as the factory inspection mode and the test print mode. The printer supports a factory inspection mode, continuous grid pattern print mode, 3 patterns print mode and NV-RAM value dump mode. Select the inspection mode you want to use following the steps below; (1) Turn off the power switch of the printer. (2) Open the front cover, and turn on the power switch while holding down the Go button.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT After checking of all 6 sensors, Toner LED is lit if no unusual states are detected. * Front registration sensor * Rear registration sensor * Paper eject sensor * Front cover sensor * Fixing unit cover sensor * Toner sensor After checking of all 5 sensors, Drum LED is lit if no unusual states are detected.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2. HOW TO KNOW DRUM UNIT LIFE & PAGE COUNTER If you want to know the drum unit life or the number of printed pages, you should print out the Print Settings. 1. Printing out the Print Settings (1) Press the Go switch three times. (2) Print the Print Settings. The page counter is printed at the right upper in Print Settings. NOTE: The descriptions printed in Print Configuration vary depending on the countries. 2.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT **Printing time for 1 page/job in discontinuous printing = 12 seconds (Page counter reduced by the number of drum rotations) = (Time of motor rotation) ÷ (12 sec.) Example: Cold start (Idling for 5 sec.) Hot start Page counter 1 page/job (5 + 8.4) / 8.4 = 1.60 8.4 / 8.4 = 1 1 2 pages/job (5 + 8.4 + 3.6) / 8.4 = 2.02 (8.4 + 3.6) / 8.4 = 1.43 2 16 pages/job (5 + 8.4 + 3.6 x 15) / 8.4 = 8.02 (8.4 + 3.6 x 15) / 8.4 = 7.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3. How to Read the Maintenance Information The maintenance information such as the frequency of consumable parts replacement or paper jam can be found.\ To obtain the maintenance information, you need to obtain and load the Maintenance Information utility which supplied on Service Databank by following the steps below; Get the information; The items like Printer’s ID, Version, Serial No., and Page Counter are displayed .
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CHAPTER 7 SOFTWARE SERVICE SUPPORT 3. HOW TO USE THE SELF-DIAGNOSTICS TOOLS Three self-diagnostics tools below are automatically installed when the printer driver is installed; 1) Troubleshooting for Printer won’t print 2) Diagnostics 3) Printer Information The following sections describe the details on each tool. 1. Troubleshooting for Printer won’t print This tool instructs you how to clear the problem such as ‘The printer can’t print’ or ‘The printer prints garbage or incorrect fonts’.
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HL-5030/5040/5050/5070N SERVICE MANUAL 2. Diagnostics This tool helps you to report your PC environment to investigate the cause of problem such as ‘Printer won’t print’ or ‘Printer prints garbage or incorrect fonts’. Before using this tool, however, you have to check if you can clear the problem using the ‘Troubleshooting for printer won’t print’ tool described in the previous section. (1) When you start the program, the dialog box shown below appears.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT (3) If you click the OK button in Step 2, the dialog box below appears. Fig. 7-9 (4) Check the result that the printer reported and click the A, B or C button depending on the result. (5) The created log file is shown on the PC screen. (The software will ask whether you wish to print the log file or not.) Send the log file created with this tool to investigate the problem to the authorized service center.
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HL-5030/5040/5050/5070N SERVICE MANUAL 3. Printer Information The drum unit life or page counter is printed on Print Configuration in some countries as described in 3. ‘HOW TO KNOW DRUM UNIT LIFE & PAGE COUNTER’. This tool also shows the printer information such as printer version or page counter for all models only when the printer is connected to a parallel port or USB. (1) When you start the program, the dialog box shown below appears. Fig.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT 4. NVRAM DEFAULT VALUE The default values for the main items to be set in NVRAM are as follows; Items Descriptions Timing of Drum LED ON 18,000 page (Counted from the drum unit life.) Development switching timing The developing bias is switched from 400V to 300V when 7,000 pages are printed. It is switched to 400V again when the toner cartridge is replaced following the LED error message.
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HL-5030/5040/5050/5070N SERVICE MANUAL 5. HOW TO REWRITE HL-5030/5040/5050/5070N FLASH ROM The ROM composition of each PCB is as follows.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT Preparation tool 1) PC (Windows 2000) Create the folder “ZL2” in C drive. 2) 1 HL-5030/5040/5050/5070N printer Uninstall the current HL-5XXX driver in your PC. 3) 1 USB cable or parallel cable 4) FILEDG32.EXE, WAITSEC.EXE and FLW_MAIN.CMD Download ”FILEDG32.EXE”, “WAITSEC.EXE” and “FLW_MAIN.CMD” from Utility DB, then copy them to “ZL2” folder in C drive. (PrUt030003, PrUt030005) 5) FW5030.BAT/FW5040.BAT/FW5050.BAT/FW5070N.BAT/FW50NET.
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HL-5030/5040/5050/5070N SERVICE MANUAL 1. Controller Firmware (ROM 0) Writing procedure (For AVA file) 1) Choose Start…>Program…>Accessory…>Command prompt Since the DOS window is opened, move the ZL2 folder. Type c:+ ENTER, CD \ZL2 + ENTER. 2) Connect the USB cable (for HL-5030) or the Parallel cable (for HL-5040, HL-5050 and HL5070N) to the printer. 3) Turn the printer ON while holding down the Go and Job Cnacel buttons. All the LEDs light up.
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CHAPTER 7 SOFTWARE SERVICE SUPPORT 10) Input 9 digit serial number in the PIT3 control window, then press ENTER. PIT3 will be started, “RUNNING” message appears in the PIT3 status window accordingly. 11) “SER:VVVVVVVVVVVVVVVVVV” message appears in the PIT3 control window, and “PASS” message appears in ERR CODE section. “READY” message appears in the PIT3 status window. (READY is displayed in about 3 seconds.
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HL-5030/5040/5050/5070N SERVICE MANUAL .00126 Sweden X X X O .00136 Chile X O O O .00143 GULF X O O O .00147 Japan X O X O .00151 PAN-NORDIC O O O X .00160 France/Belgium/ Netherland O O O O .00216 CONSIP X O O X NOTE: ”O”; Supported 1. ”X”; Not supported Network Firmware (ROM 1) 1) Choose Start…>Program…>Accessory…>Command prompt Since the DOS window is opened, move the ZL2 folder. Type c:+ ENTER, CD \ZL2 + ENTER.
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APPENDIX Appendix 1.
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APPENDIX Appendix 2. Main PCB Circuit Diagram, HL-5030/5040/5050 (2/3) 3 4 5 PC Printer Printer PC 6 7 18 31 CN6 VDD5 VCC_CABLE GND VDD5 C101 C101 C101 C101 0V C101 GND C101 10 C101 C103 C99 C101 A C84 VCC_CABLE C103 42 15 0V GND 39 Y13 VDD3 TP58 R32 TP59 R31 8 4.
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APPENDIX Appendix 3.
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APPENDIX Appendix 4.
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APPENDIX Appendix 5. Main PCB Circuit Diagram, HL-5070N (2/4) 3 4 5 PC Printer Printer PC 6 7 18 C103 C120 10 GND 0V C101 C101 C101 C101 C101 39 C101 C101 15 GND C101 0V B3 35 241 238 CDCC_D[3] 235 CDCC_D[4] 234 CDCC_D[5] 233 CDCC_D[6] 232 246 5 231 7 CDCC_D7 VCC VSS SCL A0 SDA A1 TEST A2 4 0V 1 3 0V 3A 0V TP1003 1 188 2 190 TP1004 191 TP1005 USB_FSDP 195 4 3 1M +DATA R56 6 FG C124 C123 R131 @R112 INPRIM 1 DA3 DF5A6.8FU DF5A6.
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APPENDIX Appendix 6.
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APPENDIX Appendix 7. Main PCB Circuit Diagram, HL-5070N (4/4) 1 2 3 4 5 6 7 8 @C8 C104 0V @C9 C100 @C46 C100 @DA1 @C45 C104 C1 0V A @U3 U7 PREQ1 1D PAD01 168 TP304 @R63 TP305 169 TP154 58 123 PAD[10] 126 PAD[11] 127 PAD[12] 128 PAD[13] 129 PAD[14] 130 PAD[15] 131 TP75 142 FRAMEN TP76 141 144 145 146 147 PAD[21] 152 PAD[22] 153 PAD[23] 154 PAD[24] 156 PAD[25] 157 PAD[26] 158 PAD[27] 159 PAD[28] 160 10V 12V C100 @C17 C104 @C19 C104 C080 45 AT-49 25.
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APPENDIX Appendix 8. Point To Point Connection Diagram 1 2 3 4 5 6 CN*d-1 USB CDCC I/F NETWORK +3.
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APPENDIX Appendix 9.
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APPENDIX Appendix 10.
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APPENDIX Appendix 11.
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APPENDIX Appendix 12.
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APPENDIX Appendix 13.
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APPENDIX APPENDIX 14.