Brother Laser Printer HL-5030 HL-5040 HL-5050 HL-5070N User's Guide For visually-impaired users Please see the two HTML files, index_win.html and index_mac.html, on the supplied CD-ROM. You can read them with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the printer.
Laser printer HL-5000 series User's Guide Definitions of warnings, cautions, and notes We use the following terms throughout this User’s Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips when you use the printer.
To use the printer safely After you have just used the printer, some parts inside the printer will be extremely hot. When you open the front or back cover of the printer, never touch the shaded parts shown in the illustrations below. There are high voltage electrodes inside the printer. Before you clean the printer, clear a paper jam or replace parts, make sure you have turned off the power switch and unplugged the printer from the AC power outlet.
Brother Numbers (USA and Canada) IMPORTANT: For technical help you must call the country where you bought the Printer. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Customer Service In USA 1-800-276-7746 In Canada 1-877-BROTHER (514) 685-6464 (In Montreal) If you have any comments or suggestions, please write to us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine CA 92618 In Canada Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357.
Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com (In USA Only) For Brother Accessories & Supplies: http://www.brothermall.
Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’ section to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for the Brother driver updates.
Important information: Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Telephone: (908) 704-1700 declares, that the products Product name: Model number: Product options: Laser Printer HL-5030, 5040, 5050 and HL-5070N HL-50 Lower Tray Unit LT-5000, DIMM complies with Part 15 of the FCC Rules.
Industry Canada Compliance Statement (For Canada) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use a double-shielded interface cable with twisted-pair conductors and that it is marked “IEEE1284 compliant”. The cable must not be more than 2 metres long.
International ENERGY STAR® Compliance Statement The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Laser Safety (100 to 120 volt model only) This printer is certified as a Class I laser product under the U.S.
IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where it is needed. CLASS 1LASERP RODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under any circumstances.
IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage.
Wiring information (for UK) Important If the mains plug that is supplied with this printer is not suitable for your plug socket, remove the plug from the mains lead and fit an appropriate three-pin plug. If the replacement plug needs a fuse, fit the same fuse as the original. If a moulded plug comes off the mains lead, you should destroy it because a plug with cut wires is dangerous if it is put in a live plug socket.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are registered trademarks in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard Company.
“EC” Declaration of Conformity Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Plant Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory, Gold Garden Ind.
Table of Contents 1 About this printer .................................................................................................................................... 1-1 What is in the box? ....................................................................................................................... 1-1 Interface cable .................................................................................................................... 1-1 Front view ...........................................
3 Control panel ........................................................................................................................................... 3-1 Service call indications ........................................................................................................... 3-5 Control panel buttons ................................................................................................................... 3-7 Print a test page ......................................................
1 About this printer What is in the box? When you unpack the printer, check to see that you have all of the following parts. 1 1 2 3 4 2 5 Printer Drum Unit Assembly (with Toner Cartridge included) Quick Setup Guide CD-ROM AC Power Cord Components may differ from one country to another. 3 4 5 The power cord may be slightly different than the one in the figure above, depending on which country the printer was bought in. Interface cable ■ An interface cable is not a standard accessory.
Front view Front View* 1 8 2 7 3 4 6 5 Figure 1-1 1 2 3 4 Face-down Output Tray Support Flap (Support Flap) Control Panel Front Cover Release Button (HL-5030 and HL-5040) Manual Feed Tray (HL-5050 and HL-5070N) Multi-purpose Tray (MP Tray) 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face-down Output Tray (Top Output Tray) * The printer illustration is based on HL-5050 and HL-5070N.
Back view Back view* 1 7 6 2 5 3 4 Figure 1-2 1 2 3 4 5 6 7 Face-up Output Tray (Back Output Tray) AC Power Connector (HL-5040, HL-5050 and HL-5070N) Parallel Interface Connector USB Interface Connector Side Cover (HL-5070N) 10/100Base TX Port (HL-5070N) LED (Light-emitting Diode) * The printer illustration is based on HL-5070N.
Positioning the printer Please read the following before you use the printer. Power supply Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should be no longer than 5 metres (16½ feet). Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier, shredder and so on.
What kind of paper can I use? Type and size of paper The printer loads paper from the installed paper tray, manual feed tray or optional lower tray unit.
Recommended paper Europe USA g/m2 Xerox 4200DP 20 lb Hammermill Laser Paper 24 lb Plain paper Xerox Premier 80 Xerox Business 80 g/m2 Modo DATACOPY 80 g/m2 IGEPA X-Press 80 g/m2 Recycled paper Xerox Recycled Supreme Transparency 3M CG3300 3M CG 3300 Labels Avery laser label L7163 Avery laser label #5160 ■ ■ ■ ■ ■ ■ ■ Before you buy a lot of paper, please test some to make sure that the paper is suitable. Use paper that is made for plain-paper copying.
Printable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below. Portrait 1 4 2 3 Figure 1-3 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 2 6.01 mm (0.24 in.) 6.35 mm (0.25 in.) 6.35 mm (0.25 in.) 6.01 mm (0.24 in.) 6.35 mm (0.25 in.) 6.01 mm (0.24 in.) 6.01 mm (0.24 in.) 6.01 mm (0.24 in.
Printing methods Printing on plain paper You can print on plain paper from the paper tray or manual feed tray. For the paper you want to use, please see What kind of paper can I use? in this chapter. Printing on plain paper from the paper tray Illustrations in this section are based on HL-5050 and HL-5070N. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
2 Pull the paper tray completely out of the printer. Figure 1-5 3 While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots.
4 Put paper in the tray. Check that the paper is flat in the tray at all four corners. Figure 1-7 Do not put more than 250 sheets of paper (75 g/m2) in the tray, or paper jams may occur. Check that paper is below the maximum paper mark (▼). Figure 1-8 For two-sided printing, put the side that is going to be printed on (blank side) face down, with the top of the paper at the front of the tray. 5 Put the paper tray firmly back in the printer. Check that it is inserted fully into the printer.
Pull up the output tray support flap to prevent paper from sliding off the top output tray. Figure 1-9 If you choose not to pull out the output tray support flap, we recommend that you remove printed pages immediately after they come out of the printer. 6 Send the print data to the printer.
Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Plain Paper Paper Source: Manual PCL driver 2 Send the print data to the printer.
3 Open the manual feed tray. Slide the paper guides to fit the paper size. Figure 1-11 4 Using both hands put paper in the manual feed tray until the front edge of the paper touches the paper feed roller. Hold the paper in this position until the printer automatically feeds the paper in for a short distance, and then let go of the paper. Figure 1-12 ■ Make sure that the paper is straight and in the proper position on the manual feed tray.
Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) The printer automatically turns on the MP Tray mode when you put paper in the multi-purpose tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
2 Open the MP tray and lower it gently. Figure 1-13 3 Pull out the MP tray support flap. MP tray support flap Figure 1-14 4 When putting paper in the MP tray, make sure it touches the back of the tray and remains under the maximum paper height guides on both sides of the tray. Figure 1-15 Make sure that the paper is straight and in the proper position on the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
5 While pressing the paper-guide release lever, slide the paper guide to fit the paper size. Figure 1-16 When you put paper in the MP tray, please remember the following: ■ The side to be printed on must be face up. ■ During printing, the inside tray rises to feed paper into the printer. ■ Put the leading edge (top of the paper) in first and push it gently into the tray. ■ The top of the paper stack must be under the maximum paper height guides that are on both sides of the tray.
Printing on thicker paper and card stock When the back output tray is pulled down, the printer has a straight paper path from the manual feed tray or the MP tray through to the back of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock. When you select the paper you want to use, please see What kind of paper can I use? in this chapter.
3 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Toner Drum Paper Status Figure 1-18 4 Open the manual feed tray. Slide the paper guides to fit the paper size. Figure 1-19 5 Using both hands put the paper in the manual feed tray until the front edge of the paper touches the paper feed roller.
■ Make sure that the paper is straight and in the proper position in the manual feed tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. ■ Do not put more than one piece of paper in the manual feed tray at any one time, or it may cause a jam. ■ If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media may be ejected without being printed on.
Printing on thicker paper and card stock from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
2 Open the back output tray, and then pull out the face-up output tray support if necessary. Figure 1-22 3 Open the MP tray and lower it gently. Figure 1-23 4 Pull out the MP tray support flap.
5 When putting paper in the MP tray, make sure it touches the back of the tray and remains under the maximum paper height guides on both sides of the tray. Figure 1-25 Make sure that the paper is straight and in the proper position in the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. 6 While pressing the paper-guide release lever, slide the paper guide to fit the paper size.
Caution Remove each sheet immediately after printing. Stacking the sheets may cause a paper jam or the paper to curl.
Printing on envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an usual shape ■ that are extremely shiny or textured ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy construction ■ that are not sharply creased ■ that are embossed (have raised writing on them) ■ that were previously printed by a laser printer ■ that are pre-printed on the inside ■ that cannot be arranged when put in a pile ■ that are made of paper that w
Printing on envelopes from the manual feed tray (For HL-5030 and HL-5040) The printer has a straight paper path from the manual feed tray to the back of the printer. Use this paper feed and output method when you want to print envelopes. The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
3 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Toner Drum Paper Status Figure 1-30 4 Open the manual feed tray. Slide the paper guides to fit the envelope size.
Envelopes that have been creased after they have been printed: At the back of the printer, open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position. Figure 1-32 5 Using both hands put the envelope in the manual feed tray until the front edge of the envelope touches the paper feed roller.
■ Make sure the envelope is straight as you insert it sideways in the manual feed tray. If it is not, the envelope may not be fed properly, resulting in a skewed printout or a jam. ■ Do not put more than one envelope in the manual feed tray at any one time, or it may cause a jam. ■ Put the envelope in the manual feed tray with the side to be printed face up.
Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) The printer has a straight paper path from the MP tray to the back of the printer. Use this paper feed and output method when you want to print envelopes. The printer automatically turns on the MP Tray mode when you put paper in the MP tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
2 Open the back output tray, and then pull out the face-up output tray support if necessary. Figure 1-34 3 Open the MP tray and lower it gently. Figure 1-35 4 Pull out the MP tray support flap.
Envelopes that have been creased after they have been printed: At the back of the printer, open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position. Figure 1-37 5 Put envolopes in the MP tray so that they touch the back of the tray and remain under the maximum paper height guides on both sides of the tray.
6 Press and slide the paper-width guide to fit the envelope size. Figure 1-39 DL size double-flap envelopes ■ If the DL size double flap envelope is creased after printing, go to the Basic tab, select Paper Size and then select DL Long Edge. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope in first, then print again. When you put envelopes in the MP tray, please remember the following; ■ During printing, the inside tray rises to feed envelopes into the printer.
Printing on transparencies You can print on transparencies from the paper tray, manual feed tray or MP tray. Printing on transparencies from the paper tray ■ Do not put more than 10 transparencies in the paper tray. ■ Illustrations in this section are based on HL-5050 and HL-5070N. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
2 Pull the paper tray completely out of the printer. Figure 1-40 3 While pressing the blue paper-guide release levers, slide the paper guides to fit the transparency size. Check that the guides are firmly in the slots. Figure 1-41 4 Put transparencies in the tray. Check that the transparencies are flat and below the maximum paper mark (▼). Do not put more than 10 transparencies in the tray at any one time, or it may cause a jam.
5 Put the paper tray firmly back in the printer. Pull out the support flap to prevent transparencies from sliding off the top output tray. Figure 1-43 6 Send the print data to the printer. Figure 1-44 Caution Remove each transparency immediately.
Printing on transparencies from the manual feed tray (For HL-5030 and HL-5040) When the back output tray is open, the printer has a straight paper path from the manual feed tray to the back output tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencies Paper Source: Manual PCL driver 2 Open the back output tray.
3 Send the print data to the printer A NO PAPER status is shown by the control panel LEDs until you put a transparency in the manual feed tray. Toner Drum Paper Status Figure 1-46 4 Open the manual feed tray. Slide the paper guides to the transparency size. Figure 1-47 5 Using both hands put the transparency in the manual feed tray until its front edge touches the paper feed roller.
■ Make sure that the transparency is straight and in the proper position on the manual feed tray. If it is not, the transparency may not be fed properly, resulting in a skewed printout or a jam. ■ Do not put more than one transparency in the manual feed tray at any one time, or it may cause a jam. ■ If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media may be ejected without being printed on.
Printing on transparencies from the MP tray (For HL-5050 and HL-5070N) When the back output tray is open, the printer has a straight paper path from the MP tray to the back of the printer. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
2 Open the back output tray. Figure 1-49 3 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a transparency in the MP tray. Toner Drum Paper Status Figure 1-50 4 Open the MP tray and lower it gently.
5 Pull out the MP tray support flap. Figure 1-52 6 When putting transparencies in the MP tray, make sure they touch the back of the tray and remain under the maximum paper height guides on both sides of the tray. Do not put more than 10 transparencies in the MP tray at any one time, or it may cause a jam. Figure 1-53 Make sure that the transparencies are straight and in the proper position in the MP tray.
When you put transparencies in the MP tray, please remember the following: ■ The side to be printed on must be face up. ■ Put the leading edge (top of the transparencies) in first and push it gently into the tray. ■ The top of the transparency stack must be under the maximum paper height guides that are on both sides of the tray. 8 After you finish printing, close the back output tray. Caution Remove each transparency immediately after printing.
Printing on both sides of the paper (manual duplex printing) The supplied PCL printer drivers for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP, Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 or later all enable manual duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. The PS driver does not support manual duplex printing. Manual duplex printing from the paper tray 1 2 3 Choose the Manual Duplex mode you need from the printer driver.
Manual duplex printing from the manual feed tray (For HL-5030 and HL-5040) Caution ■ Before you put the sheets back in the manual feed tray, you will have to straighten them, or you may get paper jams. ■ You should not use very thin or very thick paper. ■ When you use the manual duplex function, it is possible that there may be paper jams or poor print quality. If there is a paper jam, see Paper jams and how to clear them in Chapter 6.
Manual duplex printing from the multi-purpose tray (For HL-5050 and HL-5070N) Caution ■ Before putting the sheets back in the MP tray, you will have to straighten them, or you may get paper jams. ■ You should not use very thin or very thick paper. ■ When you use the manual duplex function, it is possible that there may be paper jams or poor print quality. If there is a paper jam, see Paper jams and how to clear them in Chapter 6.
Guidelines for printing on both sides of the paper ■ ■ ■ ■ If the paper is thin, it may wrinkle. If paper is curled, straighten it and then put it back in the paper tray. You should use regular paper. Do not use bond paper. When you put paper in the paper tray, first empty the tray then put the printed page in it, with the printed side face up. (Do not add the printed pages to the top of the stack of unprinted paper.) ■ If the paper is not feeding properly, it may be curled.
Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet of paper. It will print page 4 then page 3 on the second sheet of paper. It will print page 6 then page 5 on the third sheet of paper, and so on.
2 Driver and software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following operating systems are on the CD-ROM that we have supplied. You can also download the latest printer driver from the Brother Solutions Center at http://solutions.brother.
For Windows® Features in the PCL printer driver You can download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of the Basic tab in the Properties dialog box. The screens in this section are from Windows® XP. The screens on your PC will vary depending on your Operating System. Basic tab If you are using Windows NT® 4.
Advanced tab If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Advanced tab by clicking Printing Preferences... in the General tab of the Brother HL-5000 series Properties screen.
Print Quality Select the resolution, toner save and print settings or gray printing setting. Resolution You can change the resolution as follows: ■ 300 dpi ■ 600 dpi ■ HQ 1200 (For HL-5040, HL-5050 and HL-5070N) Toner Save Mode You can save running costs by turning on the toner save mode, which reduces the print density. Print Setting You can manually change the brightness, contrast and other settings. ■ Improve gray printing (For Windows NT® 4.
Device Options You can set the following Printer Function modes in this tab: (You can jump to the page for each Printer Function by clicking the function name in the list below.) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Job Spooling Quick Print Setup Sleep Time Status Monitor Macro (For HL-5040, HL-5050 and HL-5070N) Page Protection Print Date & Time Density adjustment HRC (High Resolution Control)* TrueType Mode (For HL-5040, HL-5050 and HL-5070N)* The Printer Function list may differ depending on the model.
Job Spooling The printer saves data that you want reprinted. You can reprint a document without sending the data again from your PC. To reprint press and hold down the Go button until all four LEDs are lit and then release the Go button. If you want to prevent other people from printing your data using the Reprint function, clear the Use Reprint check box in the job spooling settings. Quick Print Setup You can turn the Quick Print Setup function ON or OFF. A small selection window appears on your computer.
Page Protection ‘Page Protection’ refers to a setting that reserves additional memory for the creation of full page images. Selections are AUTO, OFF, LTR (Letter-size paper), A4 or LGL (legal-size-paper). The page protection feature allows the printer to create the full page image to be printed in memory before physically moving the paper through the printer. When the image is very complicated and the printer has to wait to process the image before printing, use this function.
Accessories tab When you install the optional lower tray unit, you can add it and select its settings in the Accessories tab as follows. 1 2 3 1 You can manually add and remove the options for any optional unit device that is installed on the printer. Tray settings will match the installed options. 2 Paper Source Setting This feature recognizes the paper size in each paper tray.
Support tab If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Support tab by clicking Printing Preferences... in the General tab of the Brother HL-5000 series Properties screen. ■ You can download the latest driver or by accessing the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the printer settings page and the internal fonts list.
Features in the PS printer driver This section is for HL-5050 and HL-5070N. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the Help text in the printer driver. The screens in this section are from Windows® XP. The screens on your PC will vary depending on your Operating System. Ports tab Select the port where your printer is connected or the path to the network printer you are using.
Device Settings tab Select the options you installed.
Layout tab If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Layout tab by clicking Printing Preferences... in the General tab of the Brother HL-5000 BR-Script3 Properties screen. You can change the Layout setting by selecting the setting in the Orientation, Page Order and Page Per Sheet.
Paper / Quality tab Select the Paper Source.
Advanced options If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Brother HL-5000 BR-Script3 Advanced Options tab by clicking Advanced... button in the Layout tab or the Paper / Quality tab. 1 2 3 1 2 3 Select the Paper Size and Copy Count. Set the Print Quality, Scaling and TrueType Font setting.
For Macintosh® This printer supports Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com The screens in this section are from Mac® OS X 10.1 The screens on your Macintosh® will vary depending on your Operating System. Page setup You can set the Paper size, Orientation and Scale. Brother Laser driver / PS driver Layout Set the Layout, Pages per Sheet and other settings.
Specific settings Set the Media Type, Resolution, Toner Save, and other settings.
Software This section is for Windows®. Software for Networks This section is for HL-5070N. BRAdmin Professional The BRAdmin Professional software is a utility for managing your Brother network enabled printers that are running under Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP. It allows you to easily configure and check the status of your printer on the network. Driver Deployment Wizard This installer includes the Windows® PCL driver and Brother network port driver (LPR and NetBIOS).
Automatic Emulation Selection This section is for HL-5050 and HL-5070N. This printer has an Automatic Emulation Selection feature. When the printer receives data from the computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON.
3 Control panel This section refers to the four Light Emitting Diodes (LEDs) (Toner, Drum, Paper, Status) and the two control panel buttons (Job Cancel, Go) on the control panel. Figure 3-1 The LED indications shown in the table below are used in the illustrations in this chapter. LED is off or or LED is on or or LED is blinking When the power switch is off or the printer is in Sleep mode, all the LEDs are off.
LED Toner Printer status Sleep mode The power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the printer from Sleep mode to Ready mode. Drum Paper Status Figure 3-2 Warming up The printer is warming up. Toner Drum Paper Status Figure 3-3 Ready to print The printer is ready to print.
LED Toner Printer status Data remaining in memory Print data remains in the printer memory. If the Status LED is on for a long time and nothing has printed, press the Go button to print the remaining data. Drum Paper Status Figure 3-6 Toner Drum Toner low Indicates that the toner cartridge is nearly empty. Purchase a new toner cartridge and have it ready for when Toner Empty is indicated. The Toner LED alternates turning on for 2 seconds and off for 3 seconds.
LED Toner Drum Paper Status Printer status Paper jam Clear the paper jam. See Paper jams and how to clear them in Chapter 6. If the printer does not start printing, press the Go button. No paper Put paper in the printer. See Printing on plain paper in Chapter 1. Then press the Go button. Misfeed Put the paper back in properly, and then press the Go button. The printer will start printing again.
Service call indications If there is an error that cannot be put right, the printer will show that a service call is needed by lighting up all the LEDs as shown in Figure 3-12. Toner Drum Paper Status Figure 3-12 If you see the service call indication above, follow the steps below: 1 Take out the DIMM (Dual Inline Memory Module) from your printer, if you have a DIMM installed. 2 Turn off the power switch, wait a few seconds, and then turn it back on and try to print again.
Table 1: LED indications after pressing Go and Job Cancel LEDs Fixing unit failure Laser unit failure Main motor failure Main PCB failure Engine PCB failure DIMM failure Toner Drum Paper Status Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to the above table. Make sure that the front cover is fully closed before you report a service call.
Control panel buttons The control panel buttons have the following functions: Cancel printing If you press the Job Cancel button while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Go or Job Cancel button to wake the printer up and go to the Ready state. Form feed If the yellow Status LED is on, press the Go button. The printer will print any data that is left in the printer memory.
Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button 1 2 3 4 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. All the LEDs light up and then go off again. Keep the Go button pressed down until the Toner LED comes on. When the Toner LED comes on, release the Go button. Press the Go button again. The printer will print a test page.
Printer Settings You can print the current settings using the control panel button or printer driver. Using the control panel button 1 2 3 Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in Ready state. Press the Go button three times. The printer will print the current printer settings.
Print fonts (For HL-5040, HL-5050 and HL-5070N) You can print a list of the internal fonts using the control panel button or printer driver. Using the control panel button 1 2 3 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. All the LEDs light up and then go off again. Keep the Go button pressed down until the Toner LED comes on. When the Toner LED comes on, release the Go button.
Network factory default setting (For HL-5070N) If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow these steps: 1 2 3 4 5 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. All the LEDs will light up. Keep the button pressed down until the Toner LED comes on.
4 Options This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Click the symbol L in the table to see the information for each item. Model DIMM Lower tray unit Print server HL-5030 N/A N/A N/A HL-5040 L L L HL-5050 L L L HL-5070N L L Standard DIMM We recommend that you expand the printer memory to avoid any memory full errors.
Installing additional memory 1 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Figure 4-1 Caution Make sure you turn the printer OFF before you install or remove the DIMM. 2 Remove the side cover. Use a coin to loosen the two screws, and then remove the metal plate. Figure 4-2 3 Figure 4-3 Unpack the DIMM and hold it by the edges. Caution DIMM boards can be damaged by even a small amount of static electricity.
4 Hold the DIMM with your fingers on the side edges and your thumb on the back edge. Line up the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open or facing outwards.) Figure 4-4 5 6 7 8 Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM click into place. (To remove a DIMM, you must release the locks.) Put the metal plate back on and secure the metal plate with the two screws. Put the side cover back on.
Lower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N) The lower tray unit is an optional device that can hold extra paper. It can hold a maximum of 250 sheets of paper (75 g/m2 or 20 lb). Figure 4-5 If you want to buy an optional lower tray unit, call the dealer you bought the printer from. To install the lower tray unit, please see the instructions supplied with the lower tray unit.
Print server (NC-2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N) An optional network print server (NC-2010p/NC-2100p) allows you to connect to your network through the parallel interface.
5 Routine maintenance You will need to replace certain parts and clean the printer regularly. You can see the maintenance video in the Maintenance Tutorial section of the CD-ROM we have provided with the printer. 1 2 3 4 5 1 2 3 4 5 You can see how to replace the toner cartridge. You can see how to replace the drum unit. You can see how to clean the scanner window. You can see how to clean the corona wire in the drum unit. You can see how to clean the surface of the OPC in the drum unit.
Toner cartridge A new toner cartridge contains enough toner to print up to 3,300 (standard cartridge) or up to 6,500 (high yield cartridge) A4 or Letter-size single-sided pages at about 5% coverage. ■ The amount of toner used varies according to what is printed on the page and the print density setting. ■ The more that is printed, the more toner will be used. ■ If you change the print density setting for lighter or darker printing, the amount of toner that is used will change.
Toner Empty message If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed inside the cartridge. Toner Drum Paper Status Figure 5-2 Replacing the toner cartridge To make sure you get high quality print, make sure you use quality toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from. We recommend that you clean the printer when you replace the toner cartridge. See Cleaning in this chapter.
2 Pull out the drum unit assembly (drum unit with toner cartridge). Figure 5-4 Caution ■ We recommend that you place the drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. ■ To prevent damage to the printer from static electricity, do not touch the electrodes shown in Figure 5-4. Figure 5-5 3 Push down the blue lock lever and take the toner cartridge out of the drum unit assembly. Figure 5-6 Caution Handle the toner cartridge carefully.
4 Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. Figure 5-7 Caution ■ Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened. ■ If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
Caution Put the toner cartridge in the drum unit immediately after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5-9 and Figure 5-10 to prevent any degradation to the print quality. Figure 5-9 6 Figure 5-10 Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Return the tab to the home position (▲) before you put the drum unit back in the printer. If you do not, printed pages may have a vertical stripe. Figure 5-12 8 Put the drum unit assembly back in the printer. Close the front cover of the printer.
Drum unit This printer can print up to 20,000 pages* with one drum unit. * At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the average type of print job and paper. ■ There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average drum life is estimated at up to 20,000 pages.
Replacing the drum unit We recommend that you clean the printer when you replace the drum unit. See Cleaning in this chapter. Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM: 1 Press the cover release button and then open the front cover of the printer. Figure 5-15 2 Pull out the drum unit assembly.
3 Push down the blue lock lever and take the toner cartridge out of the drum unit assembly. Figure 5-18 Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. ■ Discard the used drum unit according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
6 Put the drum unit assembly in the printer. Make sure that the printer is turned on, the front cover is open and the Status LED is red. Figure 5-20 7 Reset the drum counter. See the instructions supplied with the new drum unit. Caution ■ The Drum LED indication does not disappear until you reset the drum counter. ■ Do not reset the drum counter when you replace only the toner cartridge. 8 9 Close the front cover. Make sure that the Drum LED is now off.
Cleaning Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth. See the Maintenance Tutorial section in the supplied CD-ROM. You can see instructional videos on your computer screen, showing you how to perform these tasks. 1 2 1 2 You can see how to clean the scanner window.
Replacing maintenance parts You need to replace the maintenance parts regularly to maintain print quality. You should replace the units listed below after printing the following number of pages.
6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on. ■ All of the protective parts have been removed. ■ The toner cartridge and drum unit are installed properly. ■ The front cover is fully closed. ■ Paper is inserted properly in the paper tray. ■ The interface cable is securely connected to the printer and the computer. ■ The correct driver for the printer is installed and selected.
Error messages in the status monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. See Device Options on page 2-5. Error message Action Front Cover Open ■ Close the front cover of the printer.
Error message printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message. Error message Action MEMORY FULL ■ Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer. ■ Reduce the print resolution or reduce the complexity of your document. ■ Expand the printer memory by adding a commercially available DIMM.
Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use? in Chapter 1. Problem Recommendation The printer does not feed paper. ■ If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
Paper jams and how to clear them When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Toner Drum Paper Status Figure 6-1 After you have just used the printer, some parts inside the printer are extremely hot. When you open the front cover or back output tray of the printer, never touch the shaded parts shown in Figure 6-2. Figure 6-2 Clear the jammed paper as follows.
1 Pull the paper tray completely out of the printer. Figure 6-3 2 Pull the jammed paper up and out of the printer. Figure 6-4 3 Press the cover release button and then open the front cover.
4 Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in Figure 6-7.
5 Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. Figure 6-8 If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next printouts. Print a few copies of the test page until the scattering of toner stops.
8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Figure 6-11 9 Put the drum unit assembly back in the printer. 10 Put the paper tray in the printer. 11 Close the front cover.
Other problems Problem Recommendation The printer cannot print. There ■ Check that the printer cable is not damaged or broken. was an error writing to ■ If you have an interface-switching device, make sure the correct printer is LPT1: (or BRUSB) for the selected. printer error message occurs on your PC. For Macintosh® with USB Problem Recommendation HL-5030 (or HL-5040, ■ Check that the printer is turned on. HL-5050 and HL-5070N) does ■ Check that the USB interface cable is connected correctly.
Examples of poor print quality Recommendation ■ Make sure you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem. See What kind of paper can I use? in Chapter 1. ■ Make sure that you choose the appropriate media type in the printer driver. See What kind of paper can I use? in Chapter 1. ■ Try using a new drum unit. See Replacing the drum unit in Chapter 5.
Examples of poor print quality Recommendation ■ If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 94 mm (3.7 in.) 94 mm (3.7 in.) 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 2 Turn the drum unit gear by hand while looking at the surface of the OPC drum.
Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit in Chapter 5. ■ Make sure that you use paper that meets our specifications. See What kind of paper can I use? in Chapter 1. ■If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit.
Examples of poor print quality ABCDEFGH abcdefghijk Recommendation ■ You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning in Chapter 5. ■ The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge in Chapter 5.
EFGHIJKLMN ABCDEFG Examples of poor print quality Recommendation ■ Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position. See page 1-31.
Solving print problems Problem Recommendation The printer prints unexpectedly or it prints garbage data. ■ Make sure the printer cable is not too long. We recommend you use a parallel cable of less than 2 metres (6 1/2 feet) in length. ■ Make sure that the printer cable is not damaged or broken. ■ If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. ■ Check that you have chosen the appropriate printer driver with ‘Set as Default’.
A Appendix Printer specifications Engine Model HL-5030 HL-5040 / HL-5050 / HL-5070N Technology Electrophotographic Print speed Up to 17 ppm when printing on Letter size paper Up to 16 ppm when printing on A4 size paper First print time Less than 12 sec*1 Resolution Windows® 98/Me, Windows® 2000 and Windows® XP 600 dpi 300 dpi Windows® 95/98/Me, Windows NT® 4.
Controller Model HL-5030 Processor Memory Interface Network Connectivity *3 *4 *5 *6 *7 HL-5050 HL-5070N Fujitsu SPARClite 133MHz Standard 4MB 8MB Option N/A 1 DIMM slot; expandable up to 128MB Standard Hi-Speed USB 2.0*3 IEEE 1284 Parallel, Hi-Speed USB 2.
Software Model HL-5030 Printer driver Printer Driver for Windows® 98 /Me, Windows® 2000 and Windows® XP HL-5040 HL-5050 ® HL-5070N ® PCL Driver for Windows 95/98/Me, Windows NT4.0, Windows® 2000, and Windows® XP Brother Laser Driver for Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.2 BR-Script® 3: PostScript Printer Description (PPD) file for Windows® 95/98/Me, Windows® NT4.0, Windows® 2000, Windows® XP, Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.
Media specifications Model Media types HL-5030 HL-5040 HL-5050 HL-5070N Multipurpose tray N/A Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparency*12 Manual feed tray Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparency N/A Paper tray Plain paper, Recycled paper, and Transparency*12 (Standard) Media weights Plain paper, Recycled paper, and Transparency*12 Lower tray (Option) N/A Multipurpose tray N/A 60 to 161 g/m2 (16 to 43 lb) Manual feed tr
Supplies Model Toner HL-5030 HL-5040 Standard cartridge 3,300 pages A4/Letter pages @5% coverage High yield cartridge 6,500 pages A4/Letter pages @5% coverage Drum HL-5050 HL-5070N HL-5050 HL-5070N 20,000 A4/Letter pages (1 page / job) Dimensions / Weights Model HL-5030 HL-5040 Dimensions (W × D × H) 382 × 383 × 252 mm (15.0 × 15.1 × 9.9 in.) 382 × 401 × 252 mm (15.0 × 15.8 × 9.9 in.) Weights Approx.10.6 kg (23.4 lb) including the drum unit and toner cartridge Approx. 11.6 kg (25.
Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually specified on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers.
Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper. This can change greatly depending on the storage environment, although usually paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can sometimes be about 10% in a high humidity environment. When the amount of water increases, the characteristic of the paper changes greatly. The fixing of the toner may become worse.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are registered trademarks in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard Company.
INDEX A accessories and supplies (USA) ......................V Accessories tab .............................................2-8 automatic emulation selection .....................2-18 B BRAdmin Professional ................................2-17 Brother numbers (USA/Canada) ..................... III Brother Solutions Center ...............................2-1 BR-Script .......................................................2-1 C carton contents .............................................1-1 cleaning ......
toner empty ............................................3-3, 5-3 toner low ................................................3-3, 5-2 trademarks ................................................... A-8 U utilities .......................................................... A-3 W watermark .....................................................2-4 weights .........................................................
