User Manual

Troubleshooting
188
7
Card Jam  The machine was turned on while a
plastic card was inserted into the
machine.
 The Card Slot Guide is not adjusted to
fit the width of the plastic card.
 Plastic Card Mode was not set.
 The card is unacceptable for the
machine.
Clear the card jam (see Card Jam on page 192)
and then do the following:
 Make sure that any plastic card is not left in the
Card Slot.
 Adjust the Card Slot Guide to fit the width of the
plastic card before inserting the card into the
machine.
 Set Plastic Card Mode. See one of the
following:
• Change Scan Settings (ControlCenter4)
(Windows
®
) on page 64
• Change Scan Settings (ControlCenter2)
(Macintosh) on page 83
• Change Scan to PC Settings (Windows
®
)
on page 140
• Change Scan to PC Settings (Macintosh)
on page 146
 Load the acceptable card for the machine. See
Acceptable Document on page 28.
There is a card in the
card slot.
The Top Cover was opened while a
plastic card was inserted into the
machine.
Close the Top Cover. Do not open the Top Cover
while a plastic card is inserted into the Card Slot.
Do not insert card A plastic card was inserted while the Top
Cover was open.
Clear the card jam (see Card Jam on page 192).
Do not insert a plastic card into the Card Slot while
the Top Cover is open.
Unusable Device An unusable device is inserted in the
USB port.
Disconnect the device. Turn the machine off and
then on.
Hub is Unusable A hub or USB flash memory drive with a
hub is inserted in the USB direct
interface.
Remove the unsupported device, such as a USB
hub or USB flash memory drive with a hub, from
the USB direct interface.
USB Flash Drive
is
Full
Your machine cannot save to a USB
flash memory drive if it contains too many
files.
Remove the USB flash memory drive, press
. Delete unused files or folders from the
Brother folder of the USB flash memory drive and
then try again.
Rename the File The maximum sequential number for the
file name has been reached.
Press and then do one of the following:
 Delete unused files from the USB flash
memory drive and then try again.
 Change the file name. See Save Scanned
Documents on a USB Flash Memory Drive
on page 134.
Error Cause Action