User Manual
Table Of Contents
- User’s Guide ADS-1100W/ADS-1600W
- User’s Guides and where to find them?
- Getting Started
- Table of Contents
- 1 General Information
- Using the Documentation
- About This Machine
- Control Panel Overview (ADS-1100W)
- Control Panel Overview (ADS-1600W)
- Memory Storage
- Beep Volume
- Select Your Language (if needed)
- Set the Date and Time (ADS-1600W only)
- Automatic Daylight Saving Time
- Set the Time Zone
- Sleep Mode
- Auto Power Off
- Acceptable Document
- Loading Documents
- 2 Before Scanning
- 3 Scan from Your Computer
- Change the User Interface of ControlCenter4 (Windows®)
- Scan Using ControlCenter4 in Home Mode (Windows®)
- Scan Using ControlCenter4 in Advanced Mode (Windows®)
- Create a Custom Tab (ControlCenter4 Advanced Mode) (Windows®)
- Change Scan Settings (ControlCenter4) (Windows®)
- Scan Using ControlCenter2 (Macintosh)
- Register your Favourite Scan Settings Using ControlCenter2 (CUSTOM SCAN) (Macintosh)
- Change Scan Settings (ControlCenter2) (Macintosh)
- Scan Receipts Using BR-Receipts (Windows®)
- Scan Using Nuance™ PaperPort™ 12SE or Other Windows® Applications
- Use Nuance PDF Converter Professional 8 (Windows®) (ADS-1600W only)
- Use NewSoft Presto! BizCard 6 (Windows®)
- Scan Receipts Using BR-Receipts (Macintosh)
- Scan Using Presto! PageManager or TWAIN Applications (Macintosh)
- Scan Using Apple Image Capture (ICA Driver)
- Use NewSoft Presto! BizCard 6 (Macintosh)
- Scan Using Captiva® QuickScan™ Pro or ISIS® Applications (Windows®)
- 4 Scan from the Control Panel of the Machine
- Scan from the Control Panel of the Machine
- Scan Documents Directly to an FTP Server
- Scan Documents Directly to a CIFS Server (Windows®) (ADS-1600W only)
- Save Scanned Documents on Your Computer
- Scan Using Web Services (Windows Vista® SP2 or Later, Windows® 7 and Windows® 8)
- Save Scanned Documents on a USB Flash Memory Drive
- Send Scanned Documents Directly to an Email Address (ADS-1600W only)
- Scan Plastic Cards
- Upload Scanned Documents to the Web (ADS-1600W only)
- Change Scan to PC Settings (Windows®)
- Change Scan to PC Settings (Macintosh)
- Set Up the Address Book (ADS-1600W only)
- Set Up the Shortcuts (ADS-1600W only)
- Scan from the Control Panel of the Machine
- 5 Managing the Machine from Your Computer
- 6 Routine Maintenance
- 7 Troubleshooting
- A Specifications
- B Appendix
- C Index
Troubleshooting
194
7
Troubleshooting 7
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from
within that country.
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability.
If you are having difficulty with your machine 7
Scanning Difficulties 7
Difficulty Cause Suggestions
TWAIN or WIA errors
appear when starting
to scan. (Windows
®
)
TWAIN or WIA driver has not been
chosen as the primary source in your
scanning application.
Make sure the Brother TWAIN or WIA driver is
chosen as the primary source in your scanning
application. For example, in Nuance™
PaperPort™
12SE, click Scan Settings and then
Select to select the Brother TWAIN/WIA driver.
TWAIN errors appear
when starting to scan.
(Macintosh)
TWAIN driver has not been chosen as
the primary source in your scanning
application.
Make sure the Brother TWAIN driver is chosen as
the primary source.
In Presto! PageManager, click File, Select Source
and select the Brother TWAIN driver.
Mac OS X v10.6.8, 10.7.x and 10.8.x users can also
scan documents using the ICA Scanner Driver.
OCR does not work. The scanner resolution is too low.
(Macintosh users)
Presto! PageManager has not been
installed on your computer.
Increase the scanner resolution.
(Macintosh users)
Make sure you have installed Presto!
PageManager from the supplied DVD-ROM on
your computer.
Vertical lines are seen
in the scanned image.
Paper dust has accumulated on the
surface of the glass strips.
Clean the glass strips inside the machine. See
Clean the Scanner on page 169.