Online User's Guide ADS-2200 ADS-2700W © 2017 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ............................................................................................... 1 Definitions of Notes ........................................................................................................................................ 2 Trademarks ....................................................................................................................................................
Home > Table of Contents Supported Basic Network Features ............................................................................................................. 87 Network Management Software and Utilities ............................................................................................... 88 Learn about Network Management Software and Utilities .................................................................
Home > Table of Contents Save Your Favorite Settings as a Shortcut....................................................................................... 180 Change Machine Settings from Your Computer......................................................................................... 183 Change Machine Settings Using Web Based Management ............................................................ 184 Change the Machine Settings Using Remote Setup .......................................................
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note 1
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: CAUTION IMPORTANT NOTE CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Home > Before You Use Your Brother Machine > Trademarks Trademarks Brother is either a trademark or a registered trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Server, Internet Explorer, Word, Excel and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Mac, Safari, iPad, iPhone, iPod touch and OS X and Safari are trademarks of Apple Inc., registered in the United States and other countries.
Home > Before You Use Your Brother Machine > Important Note Important Note • Go to your model's Manuals page on the Brother Solutions Center at support.brother.com, select your model number, and download your model's other manuals, including the Quick Setup Guide. • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • About This Machine • Set Up Your Scanner • Control Panel Overview • Touchscreen LCD Overview 5
Home > Introduction to Your Brother Machine > About This Machine About This Machine 1 2 3 4 5 7 6 8 9 10 1. Extendable Automatic Document Feeder (ADF) 2. Paper Guides 3. Touchscreen LCD (ADS-2700W) 4. Front Cover 5. Extendable Output Tray 6. Control Panel 7. Ethernet Cable Port (ADS-2700W) 8. USB 2.0 Port (for connecting a USB flash drive) 9. Hi-Speed USB 2.0 Port (for connecting to a computer) 10.
Home > Introduction to Your Brother Machine > Set Up Your Scanner Set Up Your Scanner 1. Pull the Extendable Tray from the ADF. 2. Open the Output Tray and extend it to match the length of the document pages. If the Output Tray is even slightly longer than the document size, pages may not be in their original order when you retrieve them from the Output Tray. CAUTION Do not use the ADF as a handle to carry the scanner.
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview ADS-2200 1 2 3 4 5 1. Error Indicator (with LED) Blinks when the machine detects an error. 2. (Power On/Off) (with LED) Press to turn on the machine. Press and hold 3. to turn off the machine. (Stop) Press to stop or cancel your current action and return to Ready Mode. 4. (Scan to USB) Press to scan to a USB flash drive. 5. (Scan to PC) Press to scan to the computer.
1. Error Indicator (with LED) Blinks when the machine detects an error. 2. (Power On/Off) (with LED) Press to turn on the machine. Press and hold to turn off the machine. The touchscreen displays [Shutting Down] and stays on for a few seconds before turning off. 3. (Stop) Press to stop or cancel your current action and return to Ready Mode. 4. (Scan to USB) Press to scan to a USB flash drive. 5. Press to execute the scan function assigned to the first shortcut. 6.
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: ADS-2700W Home screen There are two Home screens that you can access by pressing d or c. The following screens display the machine’s status when the machine is idle: Home Screen 1 1 2 3 4 Home Screen 1 provides access to Scan to PC, Scan to Network, and Scan to FTP/SFTP operations. 10:07 AM 10.04.
0 1 2 Max You can configure wireless settings by pressing the Wireless Status button. 5. ([Shortcuts]) Press [Shortcuts] and then , to create Shortcuts for frequently-used operations such as Scan to PC, Scan to E-mail, Scan to USB, or other functions. You can quickly scan using the options set as Shortcuts. Shortcuts -1/5Scan Settings To display the other Shortcuts screens, press d or c. Five Shortcut screens are available with up to four Shortcuts on each tab.
Shortcuts Auto Start Scan Scan 3. Press Settings to add the Auto Start Scan Shortcut. 4. Select the Shortcut function (for example, Scan to PC). 5. Press [Save as Shortcut]. When the LCD displays [This settings will be saved as a shortcut.], press [OK]. 6. Enter the Shortcut Name. When the LCD displays [Make this a One Touch Shortcut?], press [OK]. 7. Press ([Settings]) to access the Settings menu. Press [General Setup] > [Auto Start Scan Mode] and select [On].
Home > Paper Handling Paper Handling • Document Specifications • Load Documents 13
Home > Paper Handling > Document Specifications Document Specifications • Acceptable Documents • Unacceptable Documents • Carrier Sheet Recommendations • Notes for Using Carrier Sheets 14
Home > Paper Handling > Document Specifications > Acceptable Documents Acceptable Documents Do not load documents of varying page thickness or paper quality at the same time. Standard Paper Width 2 in. to 8.5 in. (51 mm to 215.9 mm) Length 2 in. to 14.0 in. (51 mm to 355.6 mm) Weight 0.11 lb to 0.46 lb (50 g/㎡ to 209 g/㎡) Thickness 3.15 mil to 10.63 mil (0.06 mm to 0.26 mm) To scan thinner documents, use the Carrier Sheet (not included).
Home > Paper Handling > Document Specifications > Unacceptable Documents Unacceptable Documents The following types of documents may not be scanned successfully: • Documents with a carbon sheet attached • Documents written in pencil • Documents of uneven thickness, such as envelopes • Documents with large wrinkles or curls • Documents that use tracing paper • Documents that use coated paper • Photographs (photographic paper) • Documents printed on perforated paper • Documents printed on un
Home > Paper Handling > Document Specifications > Unacceptable Documents > Area Not to be Perforated Area Not to be Perforated An error may occur if your document has punched holes in the area shaded in light blue in the following figure: 1 7 2 6 5 3 4 1. 1.77 in. (45 mm) 2. Top 3. Bottom 4. Center 5. Feed direction 6. Front side 7. Reference point This condition applies when the document is set in the center of the Pick Up Roller.
Home > Paper Handling > Document Specifications > Unacceptable Documents > Scan a Mixed Batch Scan a Mixed Batch The following conditions apply when scanning a mixed batch of documents with different paper weights, friction coefficients, or sizes. Make sure to test a few sheets first to check if the documents can be scanned. Paper direction Align the direction of the paper fiber with the feed direction. Paper weight Use the following paper weights: 0.11 lb to 0.
Related Information • Unacceptable Documents 19
Home > Paper Handling > Document Specifications > Carrier Sheet Recommendations Carrier Sheet Recommendations Brother recommends using a Carrier Sheet (not included) to scan the following documents: • Documents with a carbon sheet attached • Documents written in pencil • Documents narrower than 2 in. (51 mm) • Documents shorter than 2.76 in. (70 mm) • Pages thinner than 3 mil (0.
Home > Paper Handling > Document Specifications > Notes for Using Carrier Sheets Notes for Using Carrier Sheets • To avoid document jams, do not load the Carrier Sheet (not included) upside down. See the instructions printed on the Carrier Sheet itself for more information. • To avoid document jams, do not put several small documents into the Carrier Sheet at the same time. Insert only one document into the Carrier Sheet at a time.
Home > Paper Handling > Load Documents Load Documents The ADF can hold up to 50 pages and feeds each sheet individually. Use 20 lb (80 g/㎡) paper and always fan the pages before placing them in the ADF. IMPORTANT • Make sure documents with ink or correction fluid are completely dry. • DO NOT pull on the document while it is feeding. • DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped. • DO NOT use cardboard or fabric.
Home > Paper Handling > Load Documents > Load Standard Size Documents Load Standard Size Documents 1. Adjust the Paper Guides (1) to fit the width of your document. 1 2. Fan the pages several times along both the long edge and the short edge. 3. Align the edges of the pages. 4. Place your document, face down, top edge first in the ADF between the Paper Guides until you feel it touch the inside of the machine. Feed thin pages slowly and carefully to keep the edge from being folded.
Related Information • Load Documents 24
Home > Paper Handling > Load Documents > Load Business Cards Load Business Cards 1. Adjust the Paper Guides (1) to fit the width of your document. 1 2. Place the card, face down, top edge first in the ADF between the Paper Guides until you feel it touch the inside of the machine. You can load up to 25 business cards (total thickness less than 0.2 in. (5 mm) at a time).
Home > Paper Handling > Load Documents > Load a Plastic Card Load a Plastic Card 1. Adjust the Paper Guides (1) to fit the width of your document. 1 2. Place the card, face down, top edge first in the ADF between the Paper Guides until you feel it touch the inside of the machine. • Load only one plastic card at a time. • Certain types of plastic cards may be scratched when scanned. • Rigid cards may not be fed correctly.
Home > Paper Handling > Load Documents > Load Documents Longer than Standard Size Load Documents Longer than Standard Size Make sure documents with ink or correction fluid are completely dry. 1. Adjust the Paper Guides (1) to fit the width of your document. 1 2. Place your document, face down, top edge first in the ADF between the Paper Guides until you feel it touch the inside of the machine. • Load only one document at a time.
Home > Paper Handling > Load Documents > Load Non-standard Size Documents Load Non-standard Size Documents Make sure documents with ink or correction fluid are completely dry. 1. Fold your document in half and insert it into the Carrier Sheet (not included). a b a. Document is Face Down b. Carrier Sheet Header is Face Up Set the Paper document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet. 2.
To reduce the white space in the center of a scanned page, position the folded edge of the original document close to the edge of the Carrier Sheet.
Home > Paper Handling > Load Documents > Load Receipts, Clippings, Photos, and Other Documents Load Receipts, Clippings, Photos, and Other Documents Make sure documents with ink or correction fluid are completely dry. 1. Insert the document into the Carrier Sheet (not included). • Set the Paper document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet.
Related Information • Load Documents 31
Home > Scan Scan • Before Scanning • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) 32
Home > Scan > Before Scanning Before Scanning Before scanning, confirm the following: • Make sure you have installed the scanner driver by following the steps in the Quick Setup Guide. • If your Brother machine is connected via a network cable or USB cable, make sure the interface cable is physically secure.
Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Save Scanned Documents on Your Computer • Save Scanned Documents to a USB Flash Drive • Send Scanned Data to an Email Server • Set Up the Address Book • Scan to FTP • Scan to SFTP • Scan to Network • Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) • Scan Options Using the Touchscreen • Restrict Scan Functions from External Devices 34
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Documents on Your Computer Save Scanned Documents on Your Computer >> ADS-2200 >> ADS-2700W ADS-2200 To change scan settings, such as resolution, file size or scan type, follow the steps below. 1. Do one of the following: • Windows Click • (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup. Mac In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. 2.
Mac 4. Click OK to close the Remote Setup window. 5. Load your document. 6. Press (Scan to PC) on the control panel. The machine starts scanning. When a USB flash drive is inserted in your machine, scanning from a computer is disabled. To scan from your computer, remove the USB flash drive. ADS-2700W • To change scan settings, such as resolution, file size or scan type, follow the steps below. • This procedure explains how to change the settings each time you scan documents.
• [Document Size] • [Skip Blank Page] • [Advanced Settings] • To configure other settings, press [Advanced Settings]. • To save the settings as a shortcut, press [Save as Shortcut]. • If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate settings using Web Based Management. 5. Press [Start]. The machine starts scanning. When a USB flash drive is inserted in your machine, scanning from a computer is disabled.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Documents to a USB Flash Drive Save Scanned Documents to a USB Flash Drive To avoid damaging the drive or the data stored on the USB flash drive, DO NOT remove it while the machine is scanning to it. When a USB flash drive is inserted in your machine, scanning from a computer is disabled. To scan from your computer, remove the USB flash drive.
Windows 39
Mac 4. Click OK to close the Remote Setup window. 5. Insert a USB flash drive into the machine. 6. Load your document. 7. Press (Scan to USB) on the control panel. The machine starts scanning, and then the scanned data is saved on the USB flash drive. ADS-2700W • To change scan settings, such as resolution, file size or scan type, follow the steps below. • This procedure explains how to change the settings each time you scan documents.
• [Advanced Settings] • [Set New Default] • [Factory Reset] • To configure other settings, press [Advanced Settings]. • To save the settings as a shortcut, press [Save as Shortcut]. • To select [Long Paper (Narrow)] or [Long Paper (Normal)] for [Document Size], use the following settings: [Scan Type]: [Color] or [Black and White]. • If signed PDF was selected from the [File Type] drop-down list, you must configure the certificate settings using Web Based Management. 4. Press [Start].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email Server Send Scanned Data to an Email Server Related Models: ADS-2700W Before using this feature, you must first configure your E-mail Server settings using Web Based Management. See Related Information: Send an Email Securely 1. Load your document. 2. Press d or c to display [to Email Server], and press it. 3.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email Server > Use TX Verification Mail Use TX Verification Mail Related Models: ADS-2700W Use TX Verification Mail to request notification from the destination computer that your email was received and processed. Use Web Based Management to turn on the verification feature.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Set Up the Address Book Set Up the Address Book Related Models: ADS-2700W The Address Book feature lets you select an email address to send the scanned data directly. Configure the Address Book using Remote Setup or Web Based Management.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Set Up the Address Book > Register an Email Address Using Remote Setup Register an Email Address Using Remote Setup Related Models: ADS-2700W You can register up to 300 email addresses and enter a name for each address. 1. Do one of the following: • Windows Click • (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup. Mac In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. 2.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Set Up the Address Book > Register an Email Address Using Web Based Management Register an Email Address Using Web Based Management Related Models: ADS-2700W You can register up to 300 email addresses and enter a name for each address. 1. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Related Models: ADS-2700W Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Related Models: ADS-2700W Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location. We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.
13. Click the File Type drop-down list, and then select the file type you want to use for the scanned document. 14. Click the Document Size drop-down list, and then select your document size from the list. This is necessary to make sure the scanned file is the correct size. 15. In the Margin Settings, enter a value between -3 and 3 to add or remove a specific margin at the edge of the image. 16. Click the File Size drop-down list, and then select your file size from the list. 17.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server Related Models: ADS-2700W 1. Load your document. 2. Press d or c to display [to FTP/SFTP], and press it. 3. Press a or b to select one of the FTP server profiles listed. 4. If the Scan to FTP profile is not complete, press [Options].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SFTP Scan to SFTP Related Models: ADS-2700W Scan documents directly to an SFTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to SFTP destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SFTP > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Related Models: ADS-2700W Set up a Scan to SFTP Profile to scan and upload the scanned data directly to an SFTP location. We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
• If you have selected Password, type the password (up to 32 characters) associated with the user name you typed in the Username field. Type the password again in the Retype password field. • If you have selected Public Key, select the authentication type from the Client Key Pair drop-down list. 12. Select the authentication type from the Server Public Key drop-down list. 13.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SFTP > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server Related Models: ADS-2700W 1. Load your document. 2. Press d or c to display [to FTP/SFTP], and press it. 3. Press a or b to select one of the SFTP server profiles listed. 4. If the Scan to SFTP profile is not complete, press [Options].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network Scan to Network • Set up a Scan to Network Profile • Upload Scanned Data to a Mapped Network Drive (CIFS) Server 55
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network > Set up a Scan to Network Profile Set up a Scan to Network Profile Related Models: ADS-2700W Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a Mapped Network Drive (CIFS) server. We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
17. Click the Brightness drop-down list, and then select the brightness level. 18. Click the Contrast drop-down list, and then select the contrast level. 19. Select On from the Continuous Scan option to continue scanning. 20. In the Username field, type a user name (up to 96 characters) that has permission to write data to the folder specified in the Network Folder Path field. If the user name is part of a domain, type the user name in one of the following styles: user@domain domain\user 21.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network > Upload Scanned Data to a Mapped Network Drive (CIFS) Server Upload Scanned Data to a Mapped Network Drive (CIFS) Server Related Models: ADS-2700W 1. Load your document. 2. Press d or c to display [to Network], and press it. 3. Press a or b to select one of the Network server profiles listed. 4. If the Scan to Network profile is not complete, press [Options].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) The Web Services protocol enables Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) > Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8 and Windows 10) Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8 and Windows 10) Related Models: ADS-2700W Use Web Services to monitor scanners on the network. • Make sure you have installed the Brother software and drivers.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) > Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10) Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10) Related Models: ADS-2700W If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services Related Models: ADS-2700W 1. Do one of the following: • Windows 10 Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. • Windows 8 Move your mouse to the lower right corner of your desktop.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Options Using the Touchscreen Scan Options Using the Touchscreen Related Models: ADS-2700W To change scan settings, press [Options]. Option Description 2-sided Scan When using 2-sided scanning, select 2-sided Scan: Long Edge so the layout of the data file’s pages matches your original. Scan Type Select the scan type for your document.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Restrict Scan Functions from External Devices Restrict Scan Functions from External Devices Related Models: ADS-2700W This feature allows you to restrict scan functions from external devices. When you restrict scan functions from external devices, an error message appears on the device and users cannot use those scan functions. We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac.
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications You can use the Nuance™ PaperPort™ 14 application, which is included in the scanner driver, for scanning. For detailed instructions on using each application, click the application's Help menu, and then click Getting Started Guide in the Help ribbon. The instructions for scanning in these steps are for Nuance™ PaperPort™ 14.
8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Scan. The machine starts scanning.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) • Note that the item names and assignable values will vary depending on the machine. • Load only one document per scanning sequence when Long paper, Carrier Sheet Mode, or Plastic Card Mode is selected. 1. Scan Select the Photo, Web, or Text option depending on the type of document you want to scan.
Only 300 × 300dpi can be selected when using long paper. 3. Scan Type Select from a range of scan color depths. • Auto Automatically detects whether the document uses color and generates a scanned image of it. For documents that mix color and black and white pages, color pages will be scanned in Color mode, while black and white pages will be scanned in Black & White mode. • Black & White Use for text or line art images. • True Gray Use for photographic images or graphics.
• • Make sure the first page is loaded first. • Make sure the document is not crooked. (Less than a 3° horizontal skew, 0.7° skew between documents.) • Will not work when the Long Paper option is selected. • After loading the first page, the machine will pause for up to four seconds for document analysis. • We recommend disabling this setting when you are scanning thick paper to avoid feeding error.
• Maximum Clearance If lines are broken, for example due to fading of the image, the lines that are broken for an interval less than or equal to the specified broken line distance will be detected and removed. Original Document Scan Result There are horizontal and vertical lines. Description If you select Vertical, the vertical line is removed. If you select Horizontal, the horizontal line is removed. If you select Vertical and Horizontal, all lines are removed.
This feature allows you to add or remove a specific margin (from -0.12 in. to 0.12 in. (-3 mm to 3 mm)) at the edge of the image. A positive value decreases the size of the scanned image when it is output and a negative value increases the size of the scanned image when it is output. - Edge Fill Fill in the edges on four sides of the scanned image using the selected color and range. Binding Method and B&W Threshold Adjustment cannot be selected when using Edge Fill.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows Fax and Scan Scan Using Windows Photo Gallery or Windows Fax and Scan Windows Photo Gallery or Windows Fax and Scan applications are other options that you can use for scanning. These applications use the WIA scanner driver. 1. Load your document. 2. Launch your scanning application. Do one of the following: • Windows Photo Gallery Click File > Import from Camera or Scanner.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) 1. Paper source You can select Document Feeder only. 2. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings for the type of document you want to scan. To change advanced settings, click the Adjust the quality of the scanned picture link.
1. Brightness Set the Brightness level by moving the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. 2. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ Power PDF Scan Using Nuance™ Power PDF You can use the Nuance™ Power PDF application for scanning. It converts the scanned PDF data into other formats including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, images and more. If you are asked to enter the serial number when installing the software, check the label attached to the scanner. See the Nuance™ Power PDF Help menu for more information.
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application.
Home > Scan > Scan from Your Computer (Mac) > Scan Using Brother iPrint&Scan Scan Using Brother iPrint&Scan Use Brother iPrint&Scan for Mac to scan from your computer. Download and install Brother iPrint&Scan from the App Store. 1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2.
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) Scan Using TWAIN-Compliant Applications (Mac) You can scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. 1. Start your graphics application, and then select the scan operation. The scanner setup dialog box appears. 2. (ADS-2700W) Click the device selection menu, and then select your model name (if not already selected). 3.
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) The options and settings available vary depending on the machine. 1. Resolution Select a scanning resolution from the Resolution pop-up menu. Higher resolutions produce a finer scanned image but consume more memory and increase transfer time. 2. Scan Type Select from a range of scan color depths.
• True Gray Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray. • 24bit Color Use to create an image with the most accurate color reproduction. This mode uses up to 16.8 million colors to scan the image, but it requires the most memory and has the longest transfer time. 3. Document Size Select the exact size of your document from a selection of preset scan sizes. If you select Custom, you can specify the document size. 4.
Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) Scan Using Apple Image Capture (ICA Driver) You can scan a document using the ICA driver. If you installed the Full Driver and Software Package from the Brother Solutions Center at support.brother.com, the ICA driver is already installed on your computer. You can also scan directly using the Image Capture application.
Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) > Scan Using Apple Image Capture Scan Using Apple Image Capture 1. Launch the Image Capture application. 2. Select the machine from the list on the left side of the screen. If you connected the Brother machine to your Mac with a USB cable, you will see the machine in the DEVICES area. If connected via LAN, you will see it in the SHARED area. 3. Load your document. 4. Select the size of your document. 5.
Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) > ICA Driver Settings ICA Driver Settings To adjust image capture settings, click Show Details. Item names and assignable values may vary depending on the machine. 1. Kind Allows you to select from Color, Black&White, or Text. 2. Resolution Specifies the document resolution you want. 3. Scan Size/Size Specifies the paper size of the document. 4. Orientation Specifies the orientation of the document. 5.
Kind Configurable Settings Color Brightness, Tint, Temperature, Saturation Black&White Brightness, Contrast Text Threshold Related Information • Scan Using Apple Image Capture (ICA Driver) 85
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 86
Home > Network > Supported Basic Network Features Supported Basic Network Features Related Models: ADS-2700W The machine supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows XP (SP3) Windows 7 (SP1) Windows Server 2008 R2 (SP1)/2012/2012 R2/2016 Windows 8 macOS v10.10.5 macOS v10.11.x macOS v10.12.x Windows 8.
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility.
Home > Network > Network Management Software and Utilities > Learn about Network Management Software and Utilities Learn about Network Management Software and Utilities Related Models: ADS-2700W Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network • Before Configuring Your Brother Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS) • Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) • Configure Your Machine for a Wireless Network Using the Machine'
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Before Configuring Your Brother Machine for a Wireless Network Before Configuring Your Brother Machine for a Wireless Network Related Models: ADS-2700W Before attempting to configure a wireless network, confirm the following: • Before configuring wireless settings, you must know your Network name (SSID) and Network Key (Password). If using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS) Related Models: ADS-2700W If your wireless access point/router supports Wi-Fi Protected Setup™ (WPS), you can use WPS from your machine's control panel menu to configure your wireless network settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Related Models: ADS-2700W If your wireless access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings.
4. Using a computer connected to the network, in your browser's address bar, type the IP address of the device you are using as the Registrar. (For example: http://192.168.1.2) 5. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions. • The Registrar is usually the wireless access point/router. • The settings page will differ depending on the brand of wireless access point/router.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Related Models: ADS-2700W Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• Access Web Based Management 96
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network 97
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Scan from Your Mobile Device Using Wi-Fi Direct Scan from Your Mobile Device Using Wi-Fi Direct Related Models: ADS-2700W Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview Wi-Fi Direct Network Configuration Overview Related Models: ADS-2700W The following instructions offer five methods for configuring your Brother machine in a wireless network environment. Select the method you prefer for your environment. Check your mobile device for configuration. 1.
• Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) 101
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method Configure Your Wi-Fi Direct Network Using the One-Push Method Related Models: ADS-2700W If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi Direct Conn
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS) Related Models: ADS-2700W If your mobile device supports Wi-Fi Protected Setup™ (WPS), follow these steps to configure a Wi-Fi Direct network: When the machine receives t
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method Configure Your Wi-Fi Direct Network Using the PIN Method Related Models: ADS-2700W If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi Di
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Related Models: ADS-2700W If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to configure a Wi-Fi Direct network: When the machine
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: ADS-2700W If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Manual]. 2. The machine will display the SSID name and Password.
Home > Network > Advanced Network Features Advanced Network Features • Synchronize Time with the SNTP Server Using Web Based Management 107
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server. (This is not the time displayed on the machine's LCD.) You can automatically or manually synchronize the machine's time with the Coordinated Universal Time (UTC) provided by the SNTP time server.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Related Models: ADS-2700W Configure the date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries. 1. Start your web browser. 2.
8. Click Submit.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Related Models: ADS-2700W Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server. This feature is not available in some countries. 1. Start your web browser. 2.
Option Description If you have a DHCP server in your network, the SNTP server will obtain the address from that server automatically. • STATIC Type the address you want to use. Primary SNTP Server Address Type the server address (up to 64 characters). Secondary SNTP Server Address The secondary SNTP server address is used as a backup to the primary SNTP server address. If the primary server is unavailable, the machine will contact the secondary SNTP server.
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Wireless LAN Error Codes 113
Home > Network > Technical Information for Advanced Users > Wireless LAN Error Codes Wireless LAN Error Codes Related Models: ADS-2700W If the LCD displays an error code, locate the code in the table and use the recommended solution to correct the error. Error Code Problem and Recommended Solutions TS-02 The wireless access point/router cannot be detected. 1. Check the following: • Make sure the wireless access point/router is powered on.
Home > Security Security • Lock the Machine Settings • Network Security Features 115
Home > Security > Lock the Machine Settings Lock the Machine Settings • Setting Lock Overview 116
Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. Remote Setup will not launch when Setting Lock is set to On.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Set or Change the Setting Lock Password Set or Change the Setting Lock Password Related Models: ADS-2700W [Settings] > [General Setup] > [Setting Lock]. 1. Press To change the password, press [Settings] > [General Setup] > [Setting Lock] > [Set Password], and then enter your existing four-digit password. 2. Enter a four-digit number for the password using numbers 0-9. Press [OK]. 3.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On or Off Turn Setting Lock On or Off Related Models: ADS-2700W Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. 1. Press [Settings] > [General Setup] > [Setting Lock] > [Lock Off=>On]. 2. Enter the current four-digit password. Press [OK].
Home > Security > Network Security Features Network Security Features • Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Configure Public Mode for Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Before Using Secure Function Lock 3.0 Before Using Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management Related Models: ADS-2700W 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. Type an Administrator password in the Login box. Click . 4. Click the Administrator tab. 5.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Related Models: ADS-2700W Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings. 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management 125
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management Certificates and Web Based Management • Import and Export a CA Certificate • Manage Multiple Certificates 126
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Import and Export a CA Certificate Import and Export a CA Certificate Related Models: ADS-2700W 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. By default, no password is required.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates Related Models: ADS-2700W The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely Related Models: ADS-2700W 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. By default, no password is required. If you have previously set a password, type it, and then click . 4. Click the Network tab. 5. Click the Protocol menu in the left navigation bar. 6.
- You must configure the SMTP communication method to match the email server. For more information about the email server settings, contact your network administrator or ISP (Internet Service Provider).
Home > Troubleshooting Troubleshooting • Error and Maintenance Messages • Error and Maintenance Indications • Document Jam • If You Are Having Difficulty with Your Machine • Check the Serial Number • Reset Your Brother Machine • Reset the Usage Counters 131
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages Related Models: ADS-2700W As with any sophisticated office product, errors may occur and supply items must be replaced eventually. If this happens, your machine identifies the error or required routine maintenance and displays the appropriate message. The most common error and maintenance messages are shown in the table below. You can correct most errors and clear routine maintenance messages yourself.
Error Message Cause Action • Clean the Pick Up Roller and Brake Roller. See Related Information: Clean the Scanner and Rollers. Incorrect PIN The PIN Number entered in Secure Function Lock was incorrect. Enter the correct PIN Number. Contact your administrator to check your Secure Function Lock settings. See Related Information: Secure Function Lock 3.0. Insufficient USB Storage No Access Point: No Certificate The inserted USB flash drive is full.
Error Message Cause Action See Related Information: Replace the Pick Up Roller. See Related Information:Replace the Brake Roller . Scheduled Maintenance Alert The Pick Up Roller has been used over 5,000 times. Clean the Brake Roller and Pick Up Roller. Paper jams and reduced scan quality issues may occur if you do not clean them. See Related Information: Clean the Scanner and Rollers.
• Replace the Brake Roller • Set up a Scan to Network Profile • Upload Scanned Data to an FTP Server • Upload Scanned Data to a Mapped Network Drive (CIFS) Server • Set up a Scan to FTP Profile • Set up a Scan to SFTP Profile • Set or Change the Setting Lock Password • Document Jam 135
Home > Troubleshooting > Error and Maintenance Indications Error and Maintenance Indications The LED indications on the control panel are explained in this table. Error Indicator Power Indicator Description The LED is off. The LED is on. The LED is blinking. Error Power Indicator Machine Status Indicator Document Jam Clear the document jam. If scanning a long document, select Long paper from the Scan Size or Document Size drop-down list. Pick Up Document Error The machine cannot pick up the document.
Error Power Indicator Machine Status Indicator The Scheduled Maintenance counter has exceeded 5,000. Confirm the remaining life in the Machine Info dialog box using Remote Setup. If the Scheduled Maintenance counter has exceeded the limit, clean the machine promptly. If you do not, document jams and paper feed problems may occur. After cleaning the machine, reset the Scheduled Maintenance Counter using Remote Setup.
Home > Troubleshooting > Error and Maintenance Indications > Service Call Indications Service Call Indications If there is an error that you cannot clear yourself, the machine will indicate the need for a service call by lighting up the Power Indicator and blinking the Error Indicator as shown. Error Indicator Power Indicator If you see the service call indication shown, contact your Brother dealer or Brother Customer Service.
Home > Troubleshooting > Document Jam Document Jam Documents can jam in the ADF unit if they are not inserted or fed correctly, if they are too long, or if multiple pages are fed at the same time (multifeed). 1. Remove any paper from the ADF that is not jammed. 2. Open the Front Cover by pressing the Cover Release Tab (1). 1 3. Pull the jammed document out of the machine. Check for ripped paper inside the machine. Remove any paper scraps you find inside the machine. 4. Close the Front Cover. 5.
- Clean the Brake Roller and Pick Up Roller. See Related Information: Clean the Scanner and Rollers. - Stagger the pages and then load your document. - Make sure your document is acceptable for the machine. - Load your document correctly. - Load no more than 50 pages at a time. - When using long paper, to avoid a paper jam, you must select the Long paper option from the Document Size menu.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine You can correct most problems yourself. If you think there is a problem with your machine, check the topics below. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips at support.brother.com. Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Scanning and Other Problems Scanning and Other Problems Scanning Difficulties Difficulties Cause Suggestions TWAIN or WIA errors appear when starting to scan. (Windows) The TWAIN or WIA driver has not been selected as the primary source in your scanning application. Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application.
Difficulties Cause The document was not fed. Paper dust has accumulated on the Clean the Brake Roller and Pick Up Roller. See surface of the Pick Up Roller or Brake Related Information: Clean the Scanner and Roller. Rollers. Too many documents are loaded in the ADF at a time. Suggestions Make sure the maximum number of pages is appropriate for your document. See Related Information: Acceptable Documents. There are foreign objects in the ADF. Remove any foreign objects or ripped paper from the ADF.
Difficulties Cause Suggestions Cannot scan. Secure Function Lock is on. Contact your administrator to check your Secure Function Lock settings. See Related Information: Secure Function Lock 3.0. The Pull Scan option in the Scan from PC dialog box in Web Based Management is disabled. Enable the Pull Scan option. Cannot scan to a computer from the machine. The WIA service is not started. (Windows) Start the WIA service.
Difficulties Cause Suggestions The machine is not turned on. The machine was plugged in within 60 seconds after pulling out the plug. Turn off the machine, wait 60 seconds, and then turn it on again Your computer cannot find the machine via USB interface. A USB flash drive is inserted. Remove the USB flash drive. The scanner driver is not installed. Install the scanner driver. Cannot enter the IP address and Subnet Mask. "000.000.000.000." has already been entered.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • If You Cannot Complete the Wireless Network Setup Configuration • Your Scanner Cannot Be Detected on the Network During Installation • Your Brother Machine Cannot Scan over the Network • If You Want to Check that Your Network Devices are Working Correctly 146
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Cannot Complete the Wireless Network Setup Configuration If You Cannot Complete the Wireless Network Setup Configuration Related Models: ADS-2700W Turn your wireless router off and back on. If that does not resolve the problem, try to configure the wireless settings again. If this still does not resolve the problem, use the Actions listed in this table.
Related Information • Network Problems 148
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your Scanner Cannot Be Detected on the Network During Installation Your Scanner Cannot Be Detected on the Network During Installation Related Models: ADS-2700W Cause Action Interface Your computer is not connected to the network. Make sure your computer is connected to a network, for example, a LAN environment or Internet services. For further support, contact your network administrator.
• Your Brother Machine Cannot Scan over the Network • If You Want to Check that Your Network Devices are Working Correctly 150
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your Brother Machine Cannot Scan over the Network Your Brother Machine Cannot Scan over the Network Related Models: ADS-2700W Cause Action Interface You did not select Accept in the security alert dialog box during the Brother Device installation, applications’ start-up process, or when using the scanning features.
If you have checked and tried all of the actions, but your Brother machine still cannot scan, uninstall the Brother software and drivers and reinstall them.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Want to Check that Your Network Devices are Working Correctly If You Want to Check that Your Network Devices are Working Correctly Related Models: ADS-2700W Check Action Interface Check that your Brother Check the following: machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on. turned on.
Home > Troubleshooting > Check the Serial Number Check the Serial Number >> ADS-2200 >> ADS-2700W ADS-2200 1. Do one of the following: • Windows (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup. Click • Mac In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. 2. Select your model name in the Discover Devices dialog box, and then click Connect. The Remote Setup Program window appears. 3.
Related Information • Troubleshooting 155
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine The following reset functions are available: • Network (ADS-2700W) Use Network reset if you want to restore the network settings, such as the password and IP address information, to the default factory settings. • Address Book (ADS-2700W) You can reset the Address Book and delete all existing contact information. • All Settings Use All Settings reset to restore all settings originally set at the factory.
Home > Troubleshooting > Reset the Usage Counters Reset the Usage Counters After replacing any machine parts, reset the usage counter so that you can start counting from 0. >> ADS-2200 >> ADS-2700W ADS-2200 1. Do one of the following: • Windows (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup. Click • Mac In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. 2.
Home > Routine Maintenance Routine Maintenance • Clean Your Brother Machine • Replace Supplies • Pack and Ship Your Brother Machine 158
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Outside of the Machine • Clean the Scanner and Rollers 159
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine 1. Turn off and unplug the machine from the AC power outlet. 2. Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust. 3. Open the Output Tray. 4. Wipe the inside of the Output Tray with a dry, soft, lint-free cloth to remove dust. 5. Close the Output Tray.
Related Information • Clean Your Brother Machine 161
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner and Rollers Clean the Scanner and Rollers A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the scanner and rollers if a vertical line appears in the scanned data or if areas are missing in the scanned data. 1. Turn off and unplug the machine from the AC power outlet. 2. Remove the ADF (1) . 1 3. Press the release tab to open the Front Cover (1). 1 1 4.
1 6. Lift the shaft of the Brake Roller (1) with your finger to remove the roller. 1 7. Clean the Brake Roller with a soft, lint-free cloth slightly moistened with water. 8. Fit the shaft of the Brake Roller (1) into the slot in the opening and insert the Brake Roller into the machine. 1 9. Close the Brake Roller Cover. 10. Clean the Pick Up Rollers from side to side with a soft, lint-free cloth slightly moistened with water. 11. Close the Front Cover and attach the ADF.
NOTE (ADS-2700W) When [Scheduled Maintenance Alert] appears on the machine’s LCD, you must clean the machine promptly. If you do not, document jams and paper feed problems may occur. First, run your fingertip over the glass to see if you feel anything (dirt or debris). Clean the glass strips with a lint-free cloth. You may have to repeat the cleaning process three or four times. To test, scan a document after each cleaning attempt.
Home > Routine Maintenance > Replace Supplies Replace Supplies • Supplies • Check Supplies Replacement Cycle • Replace the Pick Up Roller • Replace the Brake Roller 165
Home > Routine Maintenance > Replace Supplies > Supplies Supplies No. Part Name Part No. Standard Replacement Cycle 1 Roller Kit PRK-A3001 100,000 sheets 2 Carrier Sheet CS-A3301 500 times The Standard Replacement Cycle may vary depending on the usage environment, type of documents, and how often documents are scanned. These parts are available through Brother retailers.
Home > Routine Maintenance > Replace Supplies > Check Supplies Replacement Cycle Check Supplies Replacement Cycle >> ADS-2200 >> ADS-2700W ADS-2200 1. Do one of the following: • Windows (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup. Click • Mac In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. 2. Select your model name in the Discover Devices dialog box, and then click Connect. The Remote Setup Program window appears. 3.
If the touchscreen indications warn you to replace the Pick Up Roller, order the necessary parts and then replace the used parts with new ones.
Home > Routine Maintenance > Replace Supplies > Replace the Pick Up Roller Replace the Pick Up Roller Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. After approximately 100,000 scans, you may have to replace the Pick Up Roller. 1. Remove the ADF (1) . 1 2. Press the release tab to open the Front Cover (1). 1 1 3. While pushing the right side of the Pick Up Roller Cover (1) from the front of the machine, pull the cover down. 1 4.
2 1 5. Fit the new lower Pick Up Roller into the opening, and then slide it to the left onto the shaft. 6. Fit the new upper Pick Up Roller into the opening, and then slide it to the left onto the shaft. 7. Close the Pick Up Roller Cover. 8. Close the Front Cover and attach the ADF. 9. Reset the Pick Up Roller Counter. See Related Information:Reset the Usage Counters NOTE Confirm the following: • The Roller Count value is 0.
Home > Routine Maintenance > Replace Supplies > Replace the Brake Roller Replace the Brake Roller Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. After approximately 100,000 scans, you may have to replace the Brake Roller. 1. Press the release tab to open the Front Cover (1). 1 2. While pushing the left side of the Brake Roller Cover (1) from the back of the machine, pull the cover down. 1 3.
1 5. Close the Brake Roller Cover. 6. Close the Front Cover. NOTE The touchscreen or LED indications do not display either a Replace Roller or Replace Parts message.
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. The machine should be adequately insured with the carrier. 1. Close the expandable ADF. 2. Remove the ADF (1) . 1 3. Close the Output Tray. 4. Wrap the machine in the original bag. 5.
③ ⑤ ⑥ ⑦ ④ ① ① ② If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all the separate parts (for example: power cord) and printed materials to use with your “Exchange” machine. 6. Close the carton and tape it shut.
Home > Machine Settings Machine Settings • Change Machine Settings from the Control Panel • Change Machine Settings from Your Computer 175
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • Change the General Settings from the Control Panel • Save Your Favorite Settings as a Shortcut 176
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) Related Models: ADS-2700W • Your menu settings are stored permanently and, in the event of a power failure, will not be lost. • Temporary settings will be lost. • During a power failure, the machine will keep the date and time for approximately 24 hours.
Home > Machine Settings > Change Machine Settings from the Control Panel > Change the General Settings from the Control Panel Change the General Settings from the Control Panel Related Models: ADS-2700W Purpose Operation Description Adjust the LCD Backlight Brightness Settings > General Setup > Adjust the brightness of the touchscreen backlight.
Purpose Operation Description Auto Power Off will be activated when all of these conditions are met: Turn the Auto Start Scan Mode On Settings > General Setup > Auto Start Scan Mode > On Turn the wireless network connection On Change the Language Displayed on the LCD Change for Daylight Saving Time Automatically • Auto Power Off setting is not set to Off. • The machine has been in Sleep Mode for more than the preset period.
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts 180
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: ADS-2700W Use the Shortcuts feature to create Shortcuts for frequently-used operations, such as Scan to USB, Scan to Email, Scan to Network and Scan to FTP/SFTP. You can recall and apply these settings as and when required. These instructions describe how to add a Scan to USB Shortcut. The steps for adding other Scan Shortcuts are very similar.
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts Related Models: ADS-2700W 1. Press ([Shortcuts]). 2. Press d or c to display the Shortcut you want to change. 3. Press and hold the Shortcut you want to change. 4. Press [Edit]. To delete the Shortcut, press [Delete]. To edit the name of the Shortcut, press [Rename] and follow the LCD. 5.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup 183
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management • What is Web Based Management? • Access Web Based Management • Set a Login Password for Web Based Management 184
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: ADS-2700W Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). • • We recommend Microsoft Internet Explorer 8/10/11 for Windows, and Safari 8.0 for Mac.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: ADS-2700W • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management Related Models: ADS-2700W We recommend setting a login password to prevent unauthorized access to Web Based Management. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup Change the Machine Settings Using Remote Setup The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine Using Remote Setup (Windows) • Change the General Settings Using Remote Setup 189
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using Remote Setup (Windows) Set Up the Brother Machine Using Remote Setup (Windows) 1. Click (Start) > All Programs > Brother > ADS-XXXXX > Remote Setup. 2. Select your model name in the Discover Devices dialog box, and then click Connect. The Remote Setup Program window appears. 3. Configure the settings as needed.
• If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 52515-52614. • If using Windows Firewall and you installed the scanner driver, the necessary firewall settings have already been set.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Change the General Settings Using Remote Setup Change the General Settings Using Remote Setup Purpose Operation (Windows/Mac) Description Set the Date and Time General Setup > Date and Time Set the date and time. If you set Auto Daylight to On, the time will be adjusted forward one hour in the spring and adjusted backward one hour in the fall.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine Using Remote Setup (Mac) • Change the General Settings Using Remote Setup 193
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine Using Remote Setup (Mac) Set Up the Brother Machine Using Remote Setup (Mac) 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. 2. Select your model name in the Discover Devices dialog box, and then click Connect. The Remote Setup Program window appears. 3.
Related Information • Remote Setup (Mac) 195
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Change the General Settings Using Remote Setup Change the General Settings Using Remote Setup Purpose Operation (Windows/Mac) Description Set the Date and Time General Setup > Date and Time Set the date and time. If you set Auto Daylight to On, the time will be adjusted forward one hour in the spring and adjusted backward one hour in the fall.
Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine 197
Home > Appendix > Specifications Specifications General Specifications Memory Capacity Standard Power Source 512 MB 100 - 120 V AC 50/60 Hz (USA) 220 - 240 V AC 50/60 Hz (Latin American countries) Touchscreen LCD (Liquid Crystal Display) 1 Touchscreen 2.8 in. (71.1 mm) TFT Color LCD (ADS-2700W) Approx. Power Consumption 2 Scanning 3 ADS-2200: 21 W ADS-2700W: 23 W Ready 4 ADS-2200: 4.7 W ADS-2700W: 6.6 W Sleep ADS-2200: 0.8 W ADS-2700W: 1.0 W Power Down ADS-2200: 0.1 W ADS-2700W: 0.
Dimensions 7 in. (177 mm) 12 in. (298 mm) 8 in. (205 mm) 11 in. (285 mm) 12 in. (298 mm) 20 in. (513 mm) Approx. Weights ADS-2200: 5.7 lb (2.6 kg) ADS-2700W: 5.9 lb (2.7 kg) Temperature Humidity Operating 41 °F to 95 °F (5 °C to 35 °C) Storage 32 °F to 104 °F (0 °C to 40 °C) Operating 20% to 80% Storage 10% to 90% ADF (automatic document feeder) Up to 50 pages (Paper: 20 lb (80 g/㎡) Legal size, or less than 0.2 in.
Document Specifications Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Business Card, Plastic Card Document Size Width 2 in. to 8.5 in. (51 mm to 215.9 mm) Length 2 in. to 14.0 in. (51 mm to 355.6 mm) Scanner Specifications Color/Black Yes/Yes TWAIN Compliant Windows Windows XP Home (SP3) / Windows XP Professional (only 32bit SP3) / Windows 7 (SP1) / Windows 8 / Windows 8.
Network Specifications (ADS-2700W) LAN You can connect your machine to a network for Network Scanning and Remote Setup. Also included is Brother BRAdmin Light Network Management software.
RemoteSe tup: 50MB PageMana ger: 360MB BizCard: 350MB 1 PaperPort™ 14SE supports Windows XP Home (SP3 or greater), Windows XP Professional (SP3 or greater),Windows 7, Windows 8, Windows 8.1 and Windows 10 .
Home > Appendix > Enter Text on Your Brother Machine Enter Text on Your Brother Machine Related Models: ADS-2700W When you must enter text on your Brother machine, a keyboard appears on the touchscreen. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. Network Key Q W E R T Y U I O P A S D F G H J K L .
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Visit us on the World Wide Web www.brother.
