User Manual

Troubleshooting
235
10
Network Difficulties 10
Cannot save the
settings in Remote
Setup or Web Based
Management.
 The machine is processing.
 The machine is being configured
from the machine’s Control Panel.
 Wait until the machine finishes processing and
then try again.
 Stop configuring the machine from the Control
Panel.
Cannot start Remote
Setup.
 The machine is turned off.
 The machine is not connected to
your computer.
 An error has occurred.
 The machine is scanning.
 The machine is being configured
from the machine’s Control Panel.
 Turn the machine on and then try again.
 Connect the machine to your computer and then
try again.
 Clear all errors, and then try again.
 Wait until scanning has finished and try again.
 Stop configuring the machine from the Control
Panel.
Difficulty Suggestions
Cannot scan over the network. Make sure your machine is powered on, online and in Ready Mode. Check the
current network settings.
See Troubleshooting in the Network User’s Guide.
The network scanning feature does
not work.
 Windows
®
You must configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, use the
information below:
Name: Enter any description, for example Brother NetScan
Port number: Enter 54925
Protocol: Select UDP
Refer to the instruction manual supplied with your third-party
Security/Firewall Software or contact the software manufacturer.
 Macintosh
(Brother iPrint&Scan)
In the Finder menu bar, click Go > Applications, and then double-click the
Brother iPrint&Scan icon. The Brother iPrint&Scan window appears. Click
the Select your Machine button, and then follow the on-screen instructions
to reselect your network machine.
(TWAIN driver)
In the Finder menu bar, click Go > Applications > Brother > TWAIN
Driver Utility, and then double-click the Device Selector icon. The Device
Selector window appears. Reselect your network machine, make sure
Status is idle, and then click OK.
Difficulty Cause Suggestions