User's Manual

Error Message Cause Action
• Clean the Pick Up Roller and Brake
Roller
.
See Related Information: Clean the
Scanner and Rollers.
Incorrect PIN
The PIN Number entered in Secure
Function Lock was incorrect.
Enter the correct PIN Number. Contact
your administrator to check your Secure
Function Lock settings.
See Related Information: Secure Function
Lock 3.0.
Insufficient USB
Storage
The inserted USB flash drive is full. Press Close, and then do one of the
following:
•
Delete unused files or folders from the
USB flash drive, and then try again.
• Use a USB flash drive that has more
free space.
No Access Point:
The machine cannot detect a wireless
access point/router that has an active
WPS function.
Check the following:
•
You did not press the WPS button on
two or more wireless access point/
routers.
• Restart the machine and the wireless
access point/router.
No Certificate
The certificate does not exist, or is
corrupted.
Configure the settings under Signed PDF
in the Administrator tab in W
eb Based
Management.
See Related Information: Upload Scanned
Data to an FTP Server.
See Related Information: Upload Scanned
Data to a Mapped Network Drive (CIFS)
Server.
No PC found
The machine is not connected to your
computer
.
Connect the machine to your computer,
and then try again.
No Profile found
No Scan to FTP/SFTP profile or Scan to
Network profile is registered.
Configure the Scan to FTP/SFTP profile
or the Scan to Network profile before
using Scan to FTP or Scan to Network.
See Related Information: Set up a Scan to
FTP Profile.
See Related Information: Set up a Scan to
SFTP Profile.
See Related Information: Set up a Scan to
Network Profile.
Not Registered
(Scan)
The email address or SMTP server
address of the scan destination is not
registered.
Make sure the email address or SMTP
server address is correctly configured.
(Secure Function Lock)
A user not registered in Secure Function
Lock is accessing the machine.
Contact your administrator to check your
Secure Function Lock settings.
See Related Information: Secure Function
Lock 3.0.
Remove documents.
Auto Start Scan Mode was enabled
while a document was loaded.
Remove the document, and then reload it.
Replace Pickup Roller
All Rollers have been used over 100,000
times.
Replace all rollers with new ones.
Scanning errors may occur if you do not
replace the part.
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