User Manual

14
Product Safety Guide
For Australia Only:
Support – For technical support of your Brother Product other than what you can resolve
through the User’s Guide, please visit our Web Site or Solutions Web Site (see below) to find
an answer to FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical
support enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please
see the details listed below:
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30 am to 5.00 pm (EST/EDST) Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30 am to 5 pm Monday to Friday and 9 am to 5 pm Saturday and Sunday.
Outside of these hours you can find assistance from our Auto Attendant Self Help and our
Website www.brother.co.nz
under Online Help.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone: [phone]
Fax: [phone]
Solutions Site: solutions.brother.com
Web Site: www.brother.com.au
Email:
To submit an e-mail enquiry, visit www.brother.com.au
go to Service and Support area and follow the prompts.
Phone:
Premium End User Assistance 0900 552 152
Auto Attendant Self Help 0800 652 152
Brother Recycle Assistance 0800 632 467
Fax Assistance 0800 837 822
Email Assistance
Please visit www.brother.co.nz
and submit a helpdesk
enquiry from Online Help.
Web Assistance
Please visit www.brother.co.nz
under Online Help for
Frequently Asked Questions, Driver downloads, Warranty
information and Service Centres.