BRAdmin Professional 4 for Microsoft Azure User's Guide

10
5.3 Troubleshooting
Error Solution
Timeout error - The task did not finish
within the timeout limit due to too many
devices or too many devices with
connection errors.
Wait and discover new devices again on the Master, reduce the
number of target devices, or increase the timeout setting in
Application settings > Network.
Profile is inactive To activate a profile, open Azure profile, click Azure connection
settings..., and enable Azure.
No profile available Create the profile again.
Timeout error - No response from client/
Cloud Connection.
Make sure the network connection is good. Make sure Client,
Cloud Connection, or both are not offline or busy.
Timeout error - The task was delivered to
client/Cloud Connection, but no task result
was returned.
Make sure Client, Cloud Connection, or both are working properly.
For more information, see
5.1 Connection Difficulties.
Blob access error Make sure the Blob key is correct.
Encryption error Delete all Table data.
Decryption error It is possible that new Table data has been added or changed.
Delete the data. If you are unsure, follow these steps:
1. Initialize Table data.
2. Upload profile settings from the Master.
3. Re-register Client and Cloud Connection.