User's Manual
Table Of Contents
- User’s Guide ADS-2400N / ADS-2800W / ADS-3000N / ADS-3600W
- Brother Numbers
- User’s Guides and Where Do I Find Them?
- Getting Started
- You Can Use the Following Features
- Table of Contents
- 1 General Information
- Using the Documentation
- About This Machine
- Control Panel Overview (ADS-2400N / ADS-3000N)
- Control Panel Overview (ADS-2800W / ADS-3600W)
- Shortcut Settings (ADS-2800W / ADS-3600W)
- Accessing Brother Utilities (Windows®)
- General Setup (ADS-2400N / ADS-3000N)
- General Setup (ADS-2800W / ADS-3600W)
- Setting Lock (ADS-2800W / ADS-3600W)
- Secure Function Lock 3.0 (ADS-2800W / ADS-3600W)
- Active Directory Authentication (ADS-2800W / ADS-3600W)
- LDAP Authentication (ADS-2800W / ADS-3600W)
- 2 Document Specifications
- 3 Scan Preparation
- 4 Prepare Your Network for Scanning with Your Computer
- 5 Before Scanning
- 6 Scan Using Your Computer
- Change the ControlCenter4 User Interface (Windows®)
- Scan Using ControlCenter4 in Home Mode (Windows®)
- Scan Using ControlCenter4 in Advanced Mode (Windows®)
- Create a Custom Tab (ControlCenter4 Advanced Mode) (Windows®)
- Change Scan Settings (ControlCenter4) (Windows®)
- Scan Using Brother iPrint&Scan (Mac)
- Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications
- Use ABBYY FineReader
- Scan Using TWAIN Applications (Macintosh)
- Scan Using Apple Image Capture (ICA Driver)
- 7 Scan Using the Control Panel
- Save Scanned Documents on Your Computer in Home Mode
- Save Scanned Documents on Your Computer in Advanced Mode
- Save Scanned Documents on a USB Flash Drive
- Scan Documents to an FTP Server
- Scan Documents to an SFTP Server
- Scan Documents to a Shared Folder / Network Location (Windows®)
- Scan Documents to SharePoint
- Scan Using Web Services (Windows Vista®, Windows® 7, Windows® 8, Windows® 8.1 and Windows® 10)
- Send Scanned Documents Directly to an Email Address (ADS-2800W / ADS-3600W)
- Set Up the Address Book (ADS-2800W / ADS-3600W)
- Upload Scanned Documents to the Web (ADS-2800W / ADS-3600W)
- Change Scan to PC Settings (Windows®)
- Scan Options Using the Touchscreen (ADS-2800W / ADS-3600W)
- 8 Managing the Machine from Your Computer
- 9 Routine Maintenance
- 10 Troubleshooting
- A Specifications
- B Appendix
- C Index
230
10
10
Overview 10
This chapter explains how to resolve problems you may encounter when using your Brother machine.
When referred to another User’s Guide for your machine, go to your model’s Manuals page on the Brother
Solutions Center at support.brother.com
to download the other manuals.
Identifying Your Problem 10
First, check the following: 10
The AC power cord is connected properly and the machine is turned on.
All of the protective parts have been removed.
The Front Cover, Reverse Roller Cover and Pick Up Roller Cover are completely closed.
The interface cable is securely connected to the machine and the computer.
The correct driver for the machine has been installed.
The computer is connected to the correct port on the machine.
Error and Maintenance Messages 10
(For ADS-2800W / ADS-3600W)
As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens,
your machine identifies the error or required routine maintenance and displays the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and clear routine maintenance messages yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit support.brother.com
NOTE
(For ADS-2400N and ADS-3000N)
See also LED Indications (ADS-2400N / ADS-3000N) on page 255.
Troubleshooting 10