USER’S GUIDE FAX-2820 FAX-2920 MFC-7220 MFC-7225N Version B
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-2820, FAX-2920, MFC-7220 and MFC-7225N (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number can be displayed on the LCD screen (Menu/Set, 4, 1 (FAX-2820, FAX-2920 and MFC-7220) or Menu/Set, 6, 1 (MFC-7225N)). Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product").
Brother® One Year Limited Warranty and Replacement Service (USA only) Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Safety precautions We use the following icons throughout this User’s Guide. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine.
WARNING After you use the machine, some internal parts are extremely HOT! To prevent injures, be careful not to put your fingers in the area shown in the illustration. The fuser unit is marked with a caution label. Please do not remove or damage the label. ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the walljack. Never install telephone wiring during a lightning storm.
Quick Reference Guide Sending Faxes Storing Speed-Dial numbers Automatic Transmission 1 2 1 If it is not illuminated in green, press (Fax). Press Menu/Set, 2, 3, 2. Using the dial pad, enter a three-digit Speed-Dial location number. Press Menu/Set. 2 3 Load your document. 4 Press Start. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 3 Enter the number (up to 20 digits). Press Menu/Set. 4 Enter the name up to 15 characters (or leave it blank). Press Menu/Set.
Using Search 1 If it is not illuminated in green, press (Fax). Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press or ▲ 4 5 Load your document. ▲ 2 3 to search the memory. Press Start. Making copies Single copy 1 Press green. 2 3 Load your document. (Copy) to illuminate it in Press Start. Sorting copies using the ADF 1 Press green. 2 3 Load your document. 4 Press Options and ▲ or ▼ to select Stack/Sort .
Table of Contents 1 Introduction Using this Guide ..................................................................................................1-1 Choosing a location .............................................................................................1-2 How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) ...................................................................1-3 To view Documentation (For Windows®).......................................................
Security..........................................................................................................2-9 TX Lock (FAX-2820 and MFC-7220 only) .....................................................2-9 Setting up the password ............................................................................2-9 Changing the TX Lock password...............................................................2-9 Turning TX Lock on .................................................................................
4 Setup Receive Basic receiving operations...................................................................................4-1 Choosing the Receive Mode ........................................................................4-1 To select or change your Receive Mode ...................................................4-2 Setting the Ring Delay ..................................................................................4-2 Setting the F/T Ring Time (Fax/Tel mode only).................................
8 Making copies Using the machine as a copier ............................................................................8-1 Enter Copy mode...........................................................................................8-1 Making a single copy .....................................................................................8-1 Making multiple copies ..................................................................................8-2 Stop copying ...........................................
If you are having difficulty with your machine ............................................11-11 Improving the print quality .........................................................................11-16 Cleaning the drum unit ..............................................................................11-17 Compatibility ..............................................................................................11-20 Packing and shipping the machine ......................................................
B Appendix B On-screen programming..................................................................................... B-1 Menu table.................................................................................................... B-1 Memory storage............................................................................................ B-1 Navigation keys .................................................................................................. B-2 Entering Text ............................
1 Introduction Using this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic. Courier Courier type face identifies the messages on the LCD of the machine.
Introduction Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C). CAUTION ■ Avoid placing your machine in a high-traffic area. ■ Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Chapter 1 How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’ section of the CD-ROM. Note Network is not available for MFC-7220.
Introduction To view Documentation (For Macintosh®) 1 Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. The following window will appear. How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: ■ Scanning from a Macintosh® on page 7-13. (For Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater) ■ Using ControlCenter2.0 (For Mac OS® X 10.2.
Chapter 1 Control panel overview FAX-2820 and FAX-2920 have the same keys. 01/01 00:00 Fax MFC-7220 and MFC-7225N have the same keys.
Introduction 1 2 One-Touch Keys These 10 keys give you instant access to 10 (MFC-7220 and MFC-7225N) or 20 (FAX-2820 and FAX-2920) previously stored dial numbers. Fax and telephone keys: 5 Start Lets you start sending faxes or making copies. 6 Stop/Exit Stops an operation or exits from the menu. 7 Reports Print the Transmission Verification Report, Help List, Quick-Dial List, Fax Journal, User Settings and Network Configuration*. (*MFC-7225N only).
Chapter 1 Load document 1 Pull out the ADF document support. 2 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. 3 Adjust the paper guides to fit the width of your documents. You can send a fax, make copies, and scan from the ADF (automatic document feeder). Note The Scan feature is not available for FAX-2820 and FAX-2920.
Introduction About paper Choosing acceptable paper Recommended paper To get the best print quality, we suggest using the following paper.
Chapter 1 CAUTION Do not use the following types of paper or envelopes; they may cause a paper jam and damage your machine.
Introduction How to load paper 3 Fan the stack of paper well to avoid paper jams and mis-feeds. 1 To load paper or other media in the paper tray 1 Pull the paper tray completely out of the machine. 4 Put paper in the paper tray. Maximum Paper Mark 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots.
Chapter 1 Note Note When you put paper in the paper tray, please remember the following: When you put paper in the manual feed slot, please remember the following: ■ Check that the paper is flat in the tray and below the maximum paper mark, and that the paper guides are touching the sides of the paper stack. ■ The side to be printed on must be face up. ■ The side to be printed on must be face down.
Introduction About fax machines How can you avoid possible problems? Custom features A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line. Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls.
Chapter 1 Fax tones and handshake ECM (Error Correction Mode) When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” or connection with the receiving machine.
2 Getting started Initial setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. 1 Press Menu/Set, 0, 2. Setting Tone and Pulse dialing mode (For Canada only) 1 2 Press Menu/Set, 0, 4. 4.Tone/Pulse 2 Press ▲ or ▼ to select Pulse (or Tone).
Chapter 2 Setting the Station ID 1 Press Menu/Set, 0, 3. 3.Station ID 2 Enter your fax number (up to 20 digits). Press Menu/Set. 3 ▲ You should store your name or company name and fax number so they print on all fax pages you send. Note ■ You cannot enter a hyphen in the number. To enter a space press once between numbers. ■ The telephone number you enter is only used for Cover Page features. (See Composing the electronic Cover Page on page 3-9.) 4 Enter your telephone number (up to 20 digits).
Getting started General Setup Setting the Mode Timer (FAX-2820 and FAX-2920 only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. Setting the Mode Timer (MFC-7220 and MFC-7225N only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy.
Chapter 2 Setting the Paper Type Setting the Paper Size To get the best print quality, set the machine for the type of paper you are using. You can use eight sizes of paper for printing copies: Letter, Legal, A4, B5, A5, B6, A6 and Executive and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the paper tray, you will need to change the paper size setting at the same time so your machine can fit an incoming fax or a reduced copy on the page.
Getting started Setting the Ring Volume Setting the Beeper Volume You can turn the ring Off or you can select the ring volume level. You can change the beeper volume. The default setting is Med. When the beeper is on, the machine will beep when you press a key, make a mistake, or after you sent or received a fax. Press Menu/Set, 1, 4, 1. 1.Ring 2 Press ▲ or ▼ to select Low, Med, High or Off. Press Menu/Set. 3 1 Press Menu/Set, 1, 4, 2. 2.Beeper 2 Press Stop/Exit.
Chapter 2 Setting the Handset Volume Press Menu/Set, 1, 4, 4. 4.Handset 2 Press ▲ or ▼ to select High or Low. Press Menu/Set. 3 Press Stop/Exit. —OR— ▲ ▲ This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press or on the control panel to adjust the volume the two volume levels. When the handset is replaced, the handset volume will remain until you change it again.
Getting started Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify) on page 2-6 before you do the following steps; 1 Press Menu/Set, 1, 4, 5. 5.Volume Amplify 2 If none of the users are hearing-impaired, press ▲ or ▼ to select Vol Amplify:Off, and then press Menu/Set and go to Step 4. —OR— If some or all of the users are hearing-impaired, select Vol Amplify:On, and then press Menu/Set.
Chapter 2 Sleep Time Setting the LCD Contrast Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a Fax or PC data or makes a copy. The factory setting is 05 minutes. While the machine is in sleep mode you will see Sleep on the LCD.
Getting started Security You can set up your machine with multiple levels of security using TX Lock (FAX-2820 and MFC-7220 only), Memory Security (FAX-2920 and MFC-7225N only) and Setting Lock. TX Lock (FAX-2820 and MFC-7220 only) TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, so they won’t be lost.
Chapter 2 Turning TX Lock on 1 Press Menu/Set, 1, 8, 1. 1.TX Lock 2 Press ▲ or ▼ to select Set TX Lock. Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. The machine goes offline and the LCD shows TX Lock Mode. Memory Security (FAX-2920 and MFC-7225N only) Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs.
Getting started Setting up the password Note Turning Memory Security on 1 ■ If you have already set the password, you will not need to set it, again. ■ If you forget the Memory Security password, please call Brother Customer Service. (See Brother numbers on page i.) 1 1.Mem Security 2 3 Press Menu/Set, 1, 8, 1. 3 Press Menu/Set, 1, 8, 1. 1.Mem Security 2 Press ▲ or ▼ to select Set Password. Press Menu/Set. 3 If there is a power failure, the data in the memory will remain for up to 4 days.
Chapter 2 Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings. While Setting Lock is On, the following operations are NOT available without password: ■ Date & Time ■ Station ID ■ Set Quick-Dial (One-Touch Dial, Speed-Dial and Setup Groups) ■ Mode Timer ■ Paper Type Setting up the password Note ■ If you have already set the password, you will not need to set it, again. ■ If you forget the Setting Lock password, please call Brother Customer Service.
Getting started Changing the Setting Lock password Turning Setting Lock on 1 1 Press Menu/Set, 1, 8, 2. 2.Setting Lock 2 Press ▲ or ▼ to select Set Password. 2.Setting Lock 2 Press Menu/Set. 3 Enter the registered four-digit password. Enter a four-digit number for the new password. Press Menu/Set. 5 If the LCD shows Verify , re-enter the new password. Press Menu/Set. 6 2 Press ▲ or ▼ to select On . Press Menu/Set. 3 Press Menu/Set. 4 Press Menu/Set, 1, 8, 2.
3 Setup Send How to enter Fax mode One-Touch Dialing Before sending faxes or changing fax send or Press the One-Touch key of the location you want to call. (See Storing One-Touch numbers on page 5-1.) receiving settings, make sure (Fax) is illuminated in green. If it is not, press (Fax) to enter Fax mode. The default setting is Fax mode. Note ■ FAX-2820 and FAX-2920 only: To dial One-Touch numbers11 to 20, hold down Shift as you press the One-Touch key.
Setup Send Speed-Dialing Search Press Search/Speed Dial, #, and then the three digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.
Chapter 3 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Start. Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.
Setup Send Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up. 2 If it is not illuminated in green, press (Fax).
Chapter 3 Contrast Fax Resolution If your document is very light or very dark, you may want to change the contrast. After you load the document, you can use the Resolution key to change the setting temporarily (for this fax only). In Fax mode Use Light to send a light document. , press Resolution and ▲ or ▼ to Use Dark to send a dark document. 1 If it is not illuminated in green, press (Fax). 2 3 select the setting you want, and then press Menu/Set.
Setup Send Dual Access Real Time Transmission You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number. When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending.
Chapter 3 Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up Group dial numbers, see Setting up Groups for Broadcasting on page 5-3.
Setup Send Checking job status Canceling a scheduled job Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) You can cancel a fax job that is stored and waiting in the memory. 1 1 Press Menu/Set, 2, 6. Press Menu/Set, 2, 6. 6.Remaining Jobs 6.Remaining Jobs 2 3 If you have more than one job waiting, press ▲ or ▼ to scroll through the list. Any jobs that are waiting will appear on the LCD. 2 Press Stop/Exit.
Chapter 3 Advanced sending operations Composing your own comments You can set up two comments of your own. 1 Composing the electronic Cover Page The Cover Page is sent to the receiving party’s machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you are dialing manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending. (See Setting the Station ID on page 2-2.
Setup Send 5 Press ▲ or ▼ to select one of the standard or your own comments. Using a printed cover page Press Menu/Set. 6 Enter two digits to show the number of pages you are sending. If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 Press Menu/Set. ▲ (For example, press 0, 2 for 2 pages or enter 0 0 to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number of pages.
Chapter 3 Delayed Fax Delayed Batch Transmission During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Setup Send Setting up Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Everyone who is involved in Polling needs to set up their machines for Polling. Note ■ When someone polls your machine to receive a fax, they pay for the call. ■ If you poll someone’s fax machine to receive a fax, you pay for the call. 1 Note ■ If you press 1 in Step 5, the document remains in the ADF until your machine is polled.
4 Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. LCD How it works When to use it Fax Only The machine automatically answers every call as a fax. For dedicated fax lines. The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.
Setup Receive To select or change your Receive Mode Setting the Ring Delay 1 The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4. (See Operation from extension telephones on page A-4 and Easy Receive on page 4-3.) Press Menu/Set, 0, 1. 1.
Chapter 4 Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.) This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring.
Setup Receive Printing a reduced incoming fax (Auto Reduction) Receiving a fax at the end of a conversation If you choose On, the machine automatically reduces an incoming fax to fit on one page of Letter, Legal or A4 size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/Set, 1, 3). At the end of a conversation you can ask the other party to fax you information before you both hang up.
Chapter 4 Advanced receiving operations Polling Printing a fax from the memory Everyone who is involved in Polling needs to set up their machines for Polling. If you have selected Fax Storage (Menu/Set, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) 1 Press Start. Setting the Print Density You can adjust print density, making your printed pages darker or lighter. 1 Press Menu/Set, 2, 1, 6. 6.
Setup Receive Setting up Sequential Polling Receive Your machine can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed. 1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 7. 4 7.Polling RX 3 Enter the fax machines you want to poll using One-Touch, Speed-Dial, a Group or the dial pad. You must press Menu/Set between each fax number. 4 Press Start.
5 Quick-Dial numbers and dialing options Storing numbers for easy dialing You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. 1 Press Menu/Set, 2, 3, 1. 1.One-Touch Dial 2 Press the One-Touch key where you want to store a number. 3 Enter the phone or fax number (up to 20 digits). Press Menu/Set.
Quick-Dial numbers and dialing options Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the three-digit number, and Start). The machine can store 200 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2.
Chapter 5 Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Start or Search/Speed Dial, #, the three-digit location and Start. First, you’ll need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group. Each Group uses up a One-Touch key or a Speed-Dial location.
Quick-Dial numbers and dialing options Dialing options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
6 Remote Fax Options Setting Remote Fax Options 4 Press ▲ or ▼ to select Backup Print:On or Backup Print:Off . . Backup Print:On Note ■ You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR— Fax Storage—OR—PC FAX Receive* —OR—Off. Press Menu/Set. Note *MFC-7220 and MFC-7225N only ■ If received faxes are still in the machine’s memory when you change the remote fax options, an LCD question will appear.
Remote Fax Options Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. 1 Press Menu/Set, 2, 5, 1. 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Paging. Press Menu/Set. 3 Enter your pager phone number followed by # # (up to 20 digits). 5 Note ■ You cannot change a Paging number or PIN remotely.
Chapter 6 PC Fax Receive (MFC-7220 and MFC-7225N only) If you turn on the PC Fax Receive feature your machine will store your received fax in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory.
Remote Fax Options Turning off Remote Fax Options 1 Press Menu/Set, 2, 5, 1. 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Off. Press Menu/Set. 3 Changing Remote Fax Options (MFC-7220 and MFC-7225N only) Press Stop/Exit. Note If you set the remote fax options to Off and received faxes are left in your machine’s memory, follow the LCD messages that appear after Step 3. (See Changing Remote Fax Options (MFC-7220 and MFC-7225N only).
Chapter 6 Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages.
Remote Fax Options Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the Fax Forwarding, Paging or Fax Storage settings 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding If you hear one long beep, the change has been accepted.
Chapter 6 Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 2 3 4 Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press 9 6 2.
7 Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. 1.Transmission —OR— Press Menu/Set, 2, 4, 2. 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Chapter 7 Setting the Journal Period Printing reports You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on Printing reports. Following reports are available: The default setting is Every 50 Faxes. 1 Press Menu/Set, 2, 4, 2. 2.Journal Period 2 Press ▲ or ▼ to choose an interval. Press Menu/Set.
‘ 8 Making copies Using the machine as a copier The printable area of your machine begins at approximately 0.16 in. (4 mm) from both sides and 0.12 in. (3 mm) from the top or bottom of the paper. You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that (Copy) is illuminated in green. If it is not, press 0.16” (4 mm) Unprintable area (Copy) to enter Copy mode. The default setting is Fax mode.
Chapter 8 Making multiple copies 1 Press green. (Copy) to illuminate it in 2 3 Load your document. 4 Press Start. Use the dial pad to enter the number of copies you want (up to 99). Using the temporary Copy key When you want to quickly change the copy settings temporarily for the next copy, use the Options key. You can use different combinations. Options key Note To sort the copies, press Options and ▲ or ▼ to select Stack/Sort. (See Sorting copies using the ADF on page 8-5.
Making copies Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy.
Chapter 8 Enlarging or reducing the image copied 5 Press ▲ or ▼ to select the enlargement or reduction ratio you want. You can select the following enlargement or reduction ratios. Press Menu/Set. Auto sets the machine to calculate the reduction ratio that fits the size of your paper. Use the dial pad to enter an enlargement or reduction ratio from 50% to 200%. —OR— Custom(50-200%) allows you to enter a ratio from 50% to 200%. Press Press Menu/Set. (For example, press 5 3 to enter 53%.
Making copies Quality Sorting copies using the ADF You can select the copy quality. The default setting is Auto. You can sort multiple copies. Pages will be stacked in the order (1 2 3), (1 2 3) 3 3 2 2 and so on. 1 1 Auto Suitable for documents that contain both text and photographs. Text Suitable for documents containing only text. Photo Suitable for copying photographs. 1 Press green. 2 3 Load your document. 4 6 Press green. 2 3 Load your document.
Chapter 8 Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. When using the ADF, place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) Note ■ Please make sure paper size is set to Letter, Legal or A4. ■ You can use N in 1 copy feature with 100% copy size only. 4 in 1 (P) ■ (P) means Portrait and (L) means Landscape. 1 Press green.
Making copies Changing the default copy settings Out of Memory message You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. If the memory becomes full while you are making copies, the LCD message will guide you through the next step. Quality 1 Press Menu/Set, 3, 1. 1.Quality 2 Press ▲ or ▼ to select Auto, Text or Photo. Press Menu/Set. 3 Press Stop/Exit.
9 Software and Network Features (MFC-7220 and MFC-7225N only) The User’s Guide on the CD-ROM includes the Software and Network User’s Guides* for features available when connected to a computer (for example, Printing and Scanning). The availability of the features listed below varies by model: ■ Using the machine as a Printer (See Chapter 1 in the Software User’s Guide on the CD-ROM.) ■ How to Scan (See Chapter 2 in the Software User’s Guide on the CD-ROM.) ■ Using ControlCenter2.
10 Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening.
Chapter 10 WARNING ■ For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. ■ This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. ■ Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
Important information Disconnect device FDA regulations This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely. U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States.
Chapter 10 Important safety instructions 1 2 3 4 5 6 7 8 Read all of these instructions. Save them for later reference. 9 0 Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
Important information D Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: • When the power cord is damaged or frayed. • If liquid has been spilled into the product. • If the product has been exposed to rain or water. • If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself.
Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine’s memory. Re-start printing from your computer. (MFC-7220 and MFC-7225N only) Print data is left in the machine’s memory. The USB or Parallel cable was unplugged while the computer was sending the data to the machine. Press Job Cancel. The machine will cancel the job and clear it from the memory.
Chapter 11 ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Machine too Hot The inside of the machine is too hot. Make sure you can hear the fan in the machine spinning and the exhaust outlet isn’t blocked by something. If the fan is spinning, remove any obstacles that surround the exhuast outlet, and then leave the machine turned on but do not use it for several minutes. If the fan is not spinning, you need to save the faxes before you follow the suggestions below.
Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine’s memory is full. ACTION (Fax sending or copy operation in progress) Press Start to send or copy the scanned pages. —OR— Press Stop/Exit and wait until the other operations in progress have finished and then try again. —OR— Clear the faxes from the memory. (See Out of Memory message on page 8-7.) (Printing operation in process) Reduce print resolution.
Chapter 11 ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Init. The machine has a mechanical problem. (For FAX-2820 and MFC-7220) When you turn off the machine's power switch its memory will be cleared. To check whether the machine has faxes in its memory see Checking if the machine has faxes in its memory on page 11-6. If there are faxes you need to save them before following the suggestions below (To save the faxes, see Forwarding faxes to another fax machine on page 11-6.
Troubleshooting and routine maintenance Checking if the machine has faxes in its memory Transferring faxes to your PC (MFC-7220 and MFC-7225N only) 1 2 Press Menu/Set, 9, 0, 1. You can transfer the faxes from your machine’s memory to your PC. If the LCD shows No Data, there are no faxes left in the machine’s memory. 1 2 Press Stop/Exit. 3 Make sure you have set PC Fax Receive on the machine. (See Setting PC Fax Receive (MFC-7220 and MFC-7225N only) on page 6-3.
Chapter 11 Document jams Paper jams If the document is jammed, follow the steps below. To clear paper jams, please follow the steps in this section. Document was not inserted or fed properly, or was too long 1 WARNING After you have just used the Open the control panel cover. machine, some parts inside the machine are extremely hot. When you open the front cover or back cover of the machine, never touch the shaded parts shown in the following diagram.
Troubleshooting and routine maintenance 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 5 Put the drum unit and toner cartridge assembly back into the machine. 6 Close the front cover. 7 Put the paper tray in the machine.
Chapter 11 Paper is jammed at the back of the machine 1 4 Pull the tab toward you to open the rear chute cover. 5 Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down on the blue tab with one hand as you gently pull out the paper with the other hand. 6 7 Close the back cover. 8 Close the front cover. Open the front cover. 2 Pull out the drum unit and toner cartridge assembly. 3 Open the back cover.
Troubleshooting and routine maintenance Paper is jammed inside the drum unit and toner cartridge assembly 1 2 3 4 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 5 Put the drum unit and toner cartridge assembly back into the machine. 6 Close the front cover. Open the front cover. Pull out the drum unit and toner cartridge assembly.
Chapter 11 If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says ‘RESULT:NG’ or ‘RESULT:ERROR’. There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission Verification Report, your machine may be out of memory.
Chapter 11 DIFFICULTY SUGGESTIONS Printer Difficulties The machine does not print. Please make sure: • The machine is plugged in and the power switch turned On. (See the Quick Setup Guide.) —OR— • The toner cartridge and drum unit are installed properly. (See Replacing the drum unit (DR-350) on page 11-27.) —OR— • The interface cable is securely connected between the machine and computer. (See the Quick Setup Guide.) —OR— • The correct printer driver has been installed and selected.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. Make sure the Brother TWAIN driver is selected as the primary source. In PaperPort®, click Scan in the File menu and select the Brother TWAIN driver. Software Difficulties (MFC-7220 and MFC-7225N only) Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Chapter 11 DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled. Low quality thin or thick paper can cause this problem. Make sure you select the Paper Type that suits the media type you use. (See About paper on page 1-8.) Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using—OR—The print media may be too thick or have a rough surface.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint Recommendation Check the machine’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a location on page 1-2.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the Advanced tab of printer driver Properties.
Chapter 11 Examples of poor print quality Recommendation Cleaning the drum unit 3.1 in. (78.5 mm) 3.1 in. (78.5 mm) White Spots on black text and graphics at 3.1 in. (78.5 mm) intervals 3.1 in. (78.5 mm) 3.1 in. (78.5 mm) Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents. Make a few copies of a blank, white sheet of paper. (See Making multiple copies on page 8-2.
Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page Recommendation The drum unit may be damaged. Put in a new drum unit (See Replacing the drum unit (DR-350) on page 11-27). Make sure that you use paper that meets our specifications. (See About paper on page 1-8.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit.
Chapter 11 Examples of poor print quality Recommendation Make sure that paper is loaded properly. B DEFGH abc efghijk Check the paper type and quality. (See About paper on page 1-8.) A CD bcde 1 34 Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.
Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. 1 Press Menu/Set, 2, 0, 1. 1.Compatibility 2 Press ▲ or ▼ to select Basic or Normal (or High*). (*FAX-2920 and MFC-7225N only) Press Menu/Set.
Chapter 11 0 Pack the drum unit and toner cartridge assembly, AC cord and printed materials in the original carton as shown below: Routine maintenance CAUTION The drum unit contains toner, so handle it carefully. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. Cleaning the outside of the machine CAUTION Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine.
Troubleshooting and routine maintenance 2 Wipe the outside of the machine with a soft cloth to remove dust. Cleaning the scanner glass 1 2 3 3 Remove anything that is stuck inside the paper tray. 4 Wipe the inside of the paper tray with a soft cloth to remove the dust. Turn off the machine’s power switch. Lift the control panel cover. Moisten a small clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass strip and the white bar above it.
Chapter 11 2 Open the front cover and pull out the drum unit and toner cartridge assembly. 3 Gently clean the laser scanner window by wiping it with a clean soft, dry cloth. Do not use isopropyl alcohol. WARNING Laser Scanner Window Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts shown in the diagram below. 4 Put the drum unit and toner cartridge assembly back into the machine.
Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. Replacing the toner cartridge (TN-350) The toner cartridge can print up to 2,500 pages. When the toner cartridge is running low, the LCD shows Toner Low.
Chapter 11 How to replace the toner cartridge 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! Never touch the shaded parts shown in the illustration. CAUTION ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 1 Open the front cover and pull out the drum unit and toner cartridge assembly.
Troubleshooting and routine maintenance 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove the protective cover. 6 Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. CAUTION ■ Brother strongly recommends that you do not refill the toner cartridge provided with your machine.
Chapter 11 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position (▼) before reinstalling the drum unit and toner cartridge assembly. CAUTION When removing the drum unit, handle it carefully because it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. Note 8 Install the drum unit and toner cartridge assembly in the machine.
Troubleshooting and routine maintenance 1 Open the front cover and pull out the drum unit and toner cartridge assembly. Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office. CAUTION CAUTION To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
Chapter 11 Machine Information Checking the Drum Life Checking the Serial Numbers You can view the machine’s drum life on the LCD. You can view the machine’s serial number on the LCD. 1 3.Drum Life For MFC-7225N, press Menu/Set, 6, 1. Remaining:XXX% Press Stop/Exit. You can view the machine’s page counters for copies, printer pages, reports and lists, faxes or a summary total. For FAX-2820,FAX-2920 and MFC-7220, press Menu/Set, 4, 2. —OR— For MFC-7225N, press Menu/Set, 6, 2. 2.
A Appendix A Setting up telephone services Your machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer. Note ■ If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom features on your telephone line, it may affect the way your machine works. (See Custom features on page 1-12 and Custom features on a single line. on page 11-12.
Before you choose the ring pattern to register Registering the Distinctive Ring pattern You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Appendix A If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 4-2.) Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Caller ID 3.
Call Waiting The Call Waiting feature lets you use the Call Waiting subscriber service offered by many local telephone companies. This feature enables you to take a second call on your machine, without disconnecting the first caller. 1 To answer a Call Waiting signal while you are talking on the phone, ask the other party if you can put them on Hold to catch the other call. 2 Press Search/Speed Dial to switch to the second call. 3 To switch back to the first call, press Search/Speed Dial again.
Appendix A Using a cordless external handset Connecting an external device to your machine If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Connecting an external telephone Changing the remote codes You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below. The preset Fax Receive Code is 51.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
Appendix A 6 Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 4-1.) Special line considerations Recording outgoing message (OGM) on an external TAD Roll over phone lines Timing is important in recording this message. A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
Appendix A Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system.
B Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Appendix B Navigation keys You can scroll more quickly through each menu level by pressing the arrow for the direction you want: ▲ or ▼. Select an option by pressing Menu/Set when that option appears on the LCD. The LCD will then show the next menu level. Press ▲ or ▼ to scroll to your next menu selection. Press Menu/Set. Access the menu Go to the next menu level Accept an option When you finish setting an option, the LCD shows Accepted.
Select & Set Main Menu 1. General Setup Select & Set to exit Submenu Menu Selections Options Descriptions Page 1. Mode Timer — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the time to return to Fax mode. 2-3 — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the time to return to Fax mode. 2-3 2. Paper Type — Thin Plain Thick Thicker Transprncy Recycled Sets the type of paper in the paper tray. 2-4 3.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1. General Setup 4. Volume 4. Handset High Low Adjusts the handset volume. 2-6 5. Volume Amplify On (Permanent/ Temporary) Off For the hearing-impaired, you can set the volume to the Vol Amplify:On setting on a permanent or temporary basis. 2-6 2-7 5. Auto Daylight — On Off Changes for Daylight Savings Time automatically. 2-7 6. Ecology 1.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 1. Setup Receive 1. Ring Delay 04 03 02 01 00 Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 4-2 2. F/T Ring Time 70 40 30 20 3. Easy Receive On Semi Off Receives fax messages without pressing Start. 4. Remote Code On( 51, #51) Off You can answer all calls at A-5 an extension or external phone and use codes to turn the machine on or off.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 2. Setup Send 1. Contrast (In Fax mode only) Changes the lightness or darkness of faxes you send. 3-5 (Continued) Auto Light Dark 2. Fax Resolution Standard Fine S.Fine Photo Sets the default resolution for outgoing faxes. 3-5 3. Delayed Fax — Sets the time of day in 24 3-11 hour format that the delayed faxes will be sent. 4.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 3. Set Quick-Dial 1. One-Touch Dial Stores One-Touch Dial numbers, so you can dial by pressing one key (and Start). 5-1 (Continued) 4.Report Setting 2. Speed-Dial — Stores Speed-Dial numbers, so you can dial by pressing only a few keys (and Start). 5-2 3.Setup Groups — Sets up a Group number for Broadcasting.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 6. Remaining Jobs — Checks which jobs are in the memory and lets you cancel selected jobs. 3-8 (Continued) — Adjusts the equalization 11-20 for transmission problems. 0. Miscellaneous 1. Compatibility Normal Basic (For FAX-2820 and MFC-7220) 1. Compatibility High Normal Basic Adjusts the equalization 11-20 for transmission problems. 2.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 5. LAN 1. Setup TCP/IP 1. BOOT Method Auto Static RARP BOOTP DHCP You can choose the BOOT method that best suits your needs. 2. IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. See Network User’s Guide on the CD-ROM 3. Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4. Gateway [000-255]. [000-255]. [000-255].
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 4. Machine Info. 1. Serial No. — — Lets you check the serial number of your machine. 11-29 (FAX-2820, FAX-2920 and MFC-7220) 2. Page Counter — Total Copy Print List/Fax Lets you check the number of total pages the machine has printed during its life. 11-29 3. Drum Life — — You can check the percentage of drum life that remains available. 11-29 6. Machine Info. 1.
Entering Text Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. ▲ By pressing the appropriate number key repeatedly, you can access the character you want.
G Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the machine or an external phone. Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax. Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it. ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension phone A telephone on the fax number that is plugged into a separate wall jack.
Glossary OCR (optical character recognition) MFC-7220 and MFC-7225N only: The bundled ScanSoft® OmniPage® software application converts an image of text to text you can edit. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. FAX-2820 and FAX-2920 only: You can store a second number on each key if you press Shift and the One-Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 203 x 392 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external device or answering machine to the EXT. jack of your machine.
S Specifications Product description General Memory Capacity 8 MB (FAX-2820) 16 MB (MFC-7220 and FAX-2920) 32 MB (MFC-7225N) Automatic Document Feeder (ADF) FAX-2820 and MFC-7220: Up to 20 pages (20 lb/Letter (80 g/m2)) FAX-2920 and MFC-7225N: Up to 30 pages (staggered) Recommended Environment: Temperature: 68°F - 86°F (20° - 30°C) Humidity: 50% - 70% Paper: Xerox 4200 or Xerox 4024 (20 lb/Letter) Paper Tray 250 Sheets (20 lb (80 g/m2)) Printer Type Laser Print Method Electrophotography by semico
Dimensions 14.7 in. (374 mm) 14.7 in. (374 mm) 10.3 in. (262 mm) Weight Without Drum/Toner Unit: 16.2 lb (7.35 kg) Noise Operating: Standby: 53 dB A or less 30 dB A or less Temperature Operating: Storage: 50°F - 90.5°F (10 - 32.
Specifications Print media Paper Input Paper Tray ■ Paper type: Plain paper, Recycled paper or Transparencies 2 ■ Paper size: A4, Letter, Legal1, Executive, A5, A6, B5 and B6 For more details, see About paper on page 1-8. ■ Paper Weight: 16 - 28 lb (60 - 105 g/m2) ■ Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m2) plain paper or up to 10 transparencies Manual Feed Slot ■ Paper type: Plain paper, Recycled paper, Transparencies2, Envelopes, Bond paper or Labels2 ■ Paper size: Width: 2.
Fax Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JBIG* (*not available for FAX-2820 and MFC-7220) Modem Speed Automatic Fallback: 14400 bps (FAX-2820 and MFC-7220) 33600bps (FAX-2920 and MFC-7225N) Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 3.9 to 14 in. (100 to 356 mm) Scanning Width Max. 8.2 in. (208 mm) Printing Width Max. 8.2 in.
Specifications Scanner (MFC-7220 and MFC-7225N only) Color/Monochrome Monochrome TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP) Resolution Up to 1200 × 1200 dpi (interpolated) Up to 200 × 400 dpi (optical) Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 3.9 to 14 in. (100 to 356 mm) Scanning Width Max. 8.5 in. (215.
Interfaces Interface Recommended Cable Parallel (MFC-7220 and MFC-7225N only) A bi-directional shielded parallel cable that is IEEE 1284 compliant and no longer than 6 feet (2.0 m). USB A USB 2.0 interface cable that is not longer than 6 feet (2.0 m). LAN cable (MFC-7225N only) Ethernet UTP cable category 5 or greater. (Cables are not included.) Note Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.
Specifications Computer requirements Minimum System Requirements Computer Platform & Operating System Version Processor Minimum Speed Minimum RAM Recommended RAM Available Hard Disk Space for Drivers for Applications (MFC-7220 and MFC-7225N only) Windows ® Operating System Pentium® II or equivalent 32 MB 64 MB 90 MB 130 MB 64 MB 128 MB 128 MB 256 MB 150 MB 220 MB 64 MB 80 MB 200 MB 98, 98SE Me NT® Workstation 4.0 2000 Professional XP Apple® Macintosh® Operating System Mac OS® 9.
Consumable items Toner Cartridge Life (TN-350) Starter Toner Cartridge: Approx 1,500 pages* Standard Toner Cartridge: Approx 2,500 pages*+ * When printing letter or A4 size paper at 5% print coverage + Require additional purchase Note Toner life expectancy will vary depending upon the type of average print job.
Specifications Network (LAN) (MFC-7225N only) LAN You can connect your MFC to a network for Network Printing, Network Scanning and PC Fax Send. Also included is the Brother BRAdmin Professional Network Management software. Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0 Mac OS® 9.1 - 9.2/Mac OS® X 10.2.
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-7220 and MFC-7225N only) NC-2200w External Wireless Print/Scan Server (Optional) Connecting the optional External Wireless Print/Scan Server (NC-2200w) to the USB port of your machine will allow you to print and scan over a wireless network. Network types IEEE 802.11b wireless LAN Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0 Mac OS® X 10.2.
Specifications Optional External Print Server (NC-2100p) (MFC-7220 and MFC-7225N only) NC-2100p External Print/Server (Optional) Connecting the optional External Print Server (NC-2100p) to the Parallel port of your MFC will allow you to print over a wired Ethernet network. Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.
I Index Note The software items referring to the User’s Guide on the CD-ROM are for the MFC-7220 and MFC-7225N only. A Access codes, storing and dialing ........... 5-4 Accessories and supplies ............................ii ADF (automatic document feeder) .......... 1-7 ADF cover ............................................. 11-7 Answering machine (TAD) ......................A-5 connecting ............................................A-6 Apple® Macintosh® See Software User’s Guide on the CD-ROM.
Index Dialing a pause ................................................ 5-4 access codes and credit card numbers ............................................... 5-4 automatic fax redial .............................. 3-3 automatic transmission ........................ 3-3 Groups ................................................. 3-7 manual ................................................. 3-1 One-Touch ........................................... 3-1 Speed-Dial ...........................................
J Jacks convert to RJ11 jack triplex adapter ...................................A-7 EXT external telephone .............................A-5 TAD (answering machine) .................A-5 Jams document ........................................... 11-7 paper .................................................. 11-7 L LCD (liquid crystal display) .............. B-1, B-2 Help List ............................................... 7-2 M Macintosh® See Software User’s Guide on the CD-ROM. Maintenance, routine ........
Index One-Touch dial changing ........................................... 5-2 setting up .......................................... 5-1 using ................................................. 3-1 Search .................................................. 3-2 Speed-Dial changing ........................................... 5-2 setting up .......................................... 5-2 using ................................................. 3-2 R Receive Mode .........................................
W Warranties .................................................. iii Canada ....................................................vi Notice-Disclaimer .................................... iii USA .........................................................iv Windows® See Software User’s Guide on the CD-ROM. World Wide Web .........................................
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for External TAD, press 1. Fax/Tel, press 2. Fax Only, press 3. CHANGE RECEIVE MODE 1 long beep — Fax messages 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Changing Remote Access Code The cannot be changed. 1 Press Menu/Set, 2, 5, 2. 2 Enter a three-digit code using numbers 0-9, or . 3 Press Menu/Set. 4 Press Stop/Exit. Remote Commands CHANGE PAGING/FAX FORWARDING SETTING Press 9 5. then to Turn feature Off, press 1. Select Fax Forwarding, press 2. Select Paging, press 3. 2 Program Fax Forwarding Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6.
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only.
