OWNER’S MANUAL ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, MFC 4350 MFC 4650 MFC 6650MC MFC 7750 ®
Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.
BROTHER NUMBERS Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
ii ORDERING ACCESSORIES AND SUPPLIES Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.
iii Table of Contents 1 Introduction 2 Using This Manual ...................................................................................................... 1 Finding Information .................................................................................................... 1 Test Sheet Procedures (For USA Only) ............................................................. 2 About Fax Machines ............................................................................................
iv TA B L E 3 4 O F C O N T E N T S On-Screen Programming User-Friendly Programming ................................................................................... 25 Initial Setup Getting Started ........................................................................................................... 31 5 Setup Receive Function Mode .......................................................................................................... 25 Alternating Displays ............................
T A B L E 6 Setup Send 7 8 O F C O N T E N T S Registering your Distinctive Ringing Pattern ..................................................... 50 Caller ID ................................................................................................................... 51 Viewing Caller ID List ....................................................................................... 51 Printing Caller ID List ........................................................................................
vi TA B L E O F 9 Remote Fax Options (For MFC 4350, MFC 4650 and MFC 7750 Only) 10 11 Printing Reports Making Copies 12 Message Center (For MFC 6650MC Only) C O N T E N T S Speed Dialing ............................................................................................................ 76 Dialing Access Codes and Credit Card Numbers ..................................................... 77 Hold ...............................................................................................
T A B L E 13 O F C O N T E N T S Playing Voice Messages and Memos ........................................................................ 98 Printing a Fax Message ............................................................................................. 98 Backup Printing Option ............................................................................................ 99 Erasing Messages ....................................................................................................
viii TA B L E 14 15 O F C O N T E N T S Exit ................................................................................................................... 118 Installing the Brother Software ............................................................................... 119 Helpful Hints for Windows® 3.1, 3.11 or Windows® 95, 98 ................................... 121 For DOS Users ..........................................................................................................
T A B L E O F C O N T E N T S Scanning a Document into your PC ........................................................................ 142 Settings in the Scanner Window ............................................................................. 142 PreScanning an Image ............................................................................................ 144 Exporting an Image File .........................................................................................
x TA B L E O F C O N T E N T S Viewing Received Faxes in Your Account Page Inbox ........................................... 164 Checking Sent Faxes in Your Account Page Outbox .............................................. 164 Customer Support ................................................................................................... 165 Contact NetCentric Corporation at ...................................................................
T A B L E 17 18 Optional Accessories (For MFC 4350, MFC 4650 and MFC 6650MC Only) Important Information 19 O F C O N T E N T S Memory Board ......................................................................................................... 179 Optional Memory for the Printer & Fax Operations ............................................... 180 For the Printer ................................................................................................... 180 For the Fax ......................
xii TA B L E O F C O N T E N T S Packing and Shipping the MFC ........................................................................... 210 Regular Maintenance .............................................................................................. 213 Cleaning the Document Scanner............................................................................. 213 Cleaning the Printer ................................................................................................
1 1 CHAPTER ONE Introduction Using This Manual Thank you for purchasing a Brother multi-function center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual. Additionally, your MFC has a Help Key. Press basic operational steps and functions.
2 C H A P T E R O N E Test Sheet Procedures (For USA Only) See Station ID p. 33 After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed. When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.
I N T RO D U C T I O N When your MFC answers in FAX/TEL mode, the MFC listens for CNG tones and then responds with receiving tones. The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed.
4 C H A P T E R O N E MFC 4350, MFC 4650 and MFC 7750 Control Panel Overview 26 28 25 27 25 24 29 23 21 20 19 22 18 15 16 17 MFC 435O status Fine FAX status Photo TAD S.
I N T RO D U C T I O N MFC 4350, MFC 4650 and MFC 7750 Control Panel Keys 1 Hook Lets you dial telephone and fax numbers without lifting the handset. 2 Hold 3 4 5 6 7 8 9 Sort Use this key when you want multiple copies of a multiple page original, copied in order. Lets you put calls on hold. 10 Stop Stops a fax, cancels an Redial/Pause operation or exits from Re-dials the last number function mode. called. Also inserts a pause in autodial numbers.
6 C H A P T E R O N E MFC 6650MC Control Panel Overview 30 32 29 31 29 28 33 27 24 23 26 25 18 22 21 20 19 665OMC status Fine status Photo Record S.
I N T RO D U C T I O N MFC 6650MC Control Panel Keys 1 Hook 24 Mode This key is used to print a Select how the MFC will test page. When it is handle incoming calls. pressed together with Shift, it clears the data from the 25 Resolution Sets the resolution when Hold 11 Photo printer memory, cancels an you send a fax. Lets you put calls on hold. This key is used to copy error status, and then resets photographs. and restores the MFC to the Redial/Pause 26 Tel-index factory default settings.
8 C H A P T E R O N E
2 9 CHAPTER TWO MFC Setup and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device 3 4 5 6 7 to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.
10 C H A P T E R T W O Packing List Make sure you have the following items: Wire Extension Telephone Wire Cord Handset Curled Cord (Both Wire Extensions are the same size) Dust Cover Telephone Handset IEEE-1284 Compliant Bi-directioned Cable Drum Unit Assembly (With free Starter Toner Cartridge) Document Tray Owner’s Manual Quick Reference Card Remote Control Access Card Brother StartCard (Both trays are the same size.
M F C S E T U P A N D C O N N E C T I O N S Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the MFC to direct sunlight, excessive heat, moisture or dust.
12 C H A P T E R T W O Assembly Installingl the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times. To prevent damage to the drum, do not expose it to light for longer than a few minutes. Do NOT remove the clear plastic starter sheet – it will be ejected while the MFC is warming up.
M F C S E T U P A N D C O N N E C T I O N S 2 Open the top cover of the MFC. 3 Holding the drum unit by its handles, insert it in the MFC. 4 Close the top cover.
14 C H A P T E R T W O Setting Up the MFC Follow the instructions below to connect the handset, power cord, and telephone line. . EXT E LIN 1 Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the MFC. 2 Connect the power cord When you connect the power, the screen displays 01/01/1999 00:00 SLEEP WARNING ■ This MFC must be grounded using a three-prong plug.
M F C S E T U P A N D C O N N E C T I O N S 3 Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the MFC. Connect the other end to a modular wall jack. 4 Attach the wire extensions to the multi-purpose sheet feeder, and to the document guide base. 5 Attach the document and paper trays to the MFC and pull out their extensions.
16 C H A P T E R T W O Loading Paper in Multi-Purpose Sheet Feeder 1 Open the multi-purpose sheet feeder cover. 2 Fan the paper well. Load the paper, making sure that the print side is toward the fax machine and the paper level is stacked below the paper mark. The feeder can hold up to 200 sheets of paper, or up to 10 envelopes. 3 Adjust the guides to fit the paper, to help prevent paper jams.
M F C S E T U P A N D C O N N E C T I O N S Attaching Dust Cover ■ It is essential to keep the dust cover on your MFC to prevent the dust from entering the print head and causing damage. ■ Using the dust cover on your MFC will prolong the life of the drum unit. 1 Attach the dust cover to the now open multi-purpose sheet feeder cover, pressing the dust cover sides around the feeder until they snap into place. 2 Close the multi-purpose sheet feeder cover.
18 C H A P T E R T W O Manual Feed Slot The multi-purpose sheet feeder also has a manual feed slot on its cover. You can load paper or envelopes one at a time into this slot. You do not have to remove paper from the multi-purpose sheet feeder. When you use labels or transparencies, be sure to use this slot. For information about acceptable paper, see Acceptable Paper.
M F C S E T U P A N D C O N N E C T I O N S Paper Capacity in Feeder Multi-purpose Sheet Feeder: Output Tray: Up to 0.87 inch (22 mm) in height (up to the mark) Approx. 200 sheets of 20 lb. (75 g/m2) or 50 sheets of 42 lb. (158 g/m2) Letter/A4 paper, or 10 envelopes Approx. 100 sheets of 20 lb. (75 g/m2) Letter/A4 paper Cut Sheet Envelope Basis Weight 16 to 42 lb. (60 to 158 g/m2) 20 to 24 lb. (75 to 90 g/m2) single thickness Caliper ±0.03 to ±0.08 in. (0.08 to 0.2 mm) 0.0033 to 0.0058 in. (0.
20 C H A P T E R T W O Do not connect a TAD elsewhere on the same phone line—your MFC and TAD will both try to control the line. Connections The external TAD must be plugged into the left side of the MFC in the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack. . EXT E LIN NO! TAD TAD YES! 1 Plug the telephone line cord from the wall jack into the left side of the 2 3 MFC, in the jack labeled LINE.
M F C S E T U P A N D C O N N E C T I O N S Recording Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) See Easy Receive p. 42 2 Limit your speaking to 20 seconds.
22 C H A P T E R T W O Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your MFC can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
M F C S E T U P A N D C O N N E C T I O N S Installing MFC, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
24 C H A P T E R T W O Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you. It is advisable to have a separate line for the MFC. You can then leave the MFC in FAX mode to receive faxes any time of day or night.
3 CHAPTER THREE On-Screen Programming User-Friendly Programming See Using This Manual p. 1 We have designed your MFC with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your MFC has to offer. Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your MFC.
26 C H A P T E R T H R E E Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy. FAX: NO.
O N - S C R E E N P RO G R A M M I N G Function Selection Table If you have a basic understanding of how to program your MFC, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below. 1. Fax Functions 1. INITIAL SETUP Function Description Factory Set More Info 1. TONE/PULSE 2. DATE/TIME TONE 01/01 1999 00:00 p. 31 p. 32 — p.
28 C H A P T E R T H R E E 1. Fax Functions (CONTINUED) 3. SETUP SEND Function Description Factory Set More Info 1. COVERPG SETUP Automatically sends the cover OFF page you programmed. 2. COVERPAGE MSG Program customized message for — fax cover page. 3. CONTRAST Change lightness or darkness of a AUTO fax you are sending. 4. RESOLUTION Allows you to change resolutions STANDARD page by page. 5. OVERSEAS MODE Adjusts for sometimes difficult OFF overseas transmissions. 6.
O N - S C R E E N P RO G R A M M I N G 1. Fax Functions (CONTINUED) 7. PRINT REPORTS Function Description Factory Set More Info 1. XMIT REPORT 2. ACT.REPORT Print lists and reports 3. ALL DIAL of activity. 4. TEL. INDEX (Details in Chapter 11) 5. USER SETTINGS 6. MEMORY STATUS OFF INTERVAL: OFF — — — — p. 87 p. 87 p. 87 p. 87 p. 87 p. 87 8. REMOTE FAX OPT (For MFC 4350, MFC 4650 and MFC 7750 Only) Function Description Factory Set More Info 1. FAX FWD/PAGING 2. FAX STORAGE 3. REMOTE ACCESS 4.
30 C H A P T E R T H R E E 2. Printer Functions 1. PRINT OPTIONS Function Description Factory Set More Info 1. INTERNAL FONT — p. 177 — p. 177 2. CONFIGURATION You can print resident fonts to check and confirm font types Printer settings and status are listed here. 2. RESET PRINTER Function Description 1. FACTORY SET 2. HEX DUMP MODE Factory Set More Info You can restore the printer back — to the factory default settings. If you set HEX DUMP MODE, all — the PC data is printed in hexadecimal.
4 C H A P T E R F O U R Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Function , 1 , 1 , 1 . The screen prompts you to select TONE or PULSE. DIALING:TONE? DIALING:PULSE? 2 Use or to select dialing mode. 3 Press Set when the screen displays the dialing mode you want. 4 Press Stop to exit.
32 C H A P T E R F O U R Setting Date and Time Your MFC displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected. 1 Press Function , 1 , 1, 2 . The screen prompts you to enter the year. ENTER YEAR:XX 2 Enter the last two digits of the year. The screen displays your entry. 3 Press Set . The screen prompts you to enter the month.
I N I T I A L S E T U P Setting Station ID See Composing Electronic Cover Page p. 59 You can store your name, fax number, and telephone number to be printed on all fax pages you send. 1 Press Function , 1 , 1 , 3 . The screen prompts you to enter your fax number. FAX: See Entering Text p. 34 2 Enter your fax number (up to 20 digits). The screen displays your entry. 3 Press Set . The screen prompts you to enter your telephone number. TEL: 4 Enter your telephone number (up to 20 digits).
34 C H A P T E R F O U R Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the MFC. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters. By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.
I N I T I A L S E T U P Repeating letters If you need to enter a character assigned to the same key as the previous character, press to move the cursor to the right. Special characters and symbols Press for (space) ! “ # $ % & ’ ( ) * + , - .
36 C H A P T E R F O U R Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the MFC beeps every time you press a key or make an error, and at the end of fax sending or receiving. 1 Press Function , 1 , 1 , 4 . 2 Press or to select your setting. 3 When the screen displays the setting you want, press 4 Press Stop Set . to exit.
I N I T I A L S E T U P Setting the Ring Volume You can adjust the ring volume when your MFC is idle. You can turn the ring OFF or you can select a ring volume level. Press or to adjust the volume level. With each key press, the MFC rings as you hear the current setting and the display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.
38 C H A P T E R F O U R Delayed Timer See Delayed Fax p. 66 You can set up the time of day that delayed faxes will be sent. 1 Press Function , 1 , 1 , 6 . 2 The screen displays SET TIME=12:34 ENTER & SET 3 Enter the time (in 24-hour format) that you want delayed faxes to be sent. SET TIME=17:00 4 Press 5 Press Set . Stop to exit.
5 39 CHAPTER FIVE Setup Receive Basic Receiving Operations Select Answer Mode There are four different answer modes for your MFC. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use. NOTE: The lighted indicators mean = not selected = is selected and lit. Mode 1. MANUAL (manual receive) 2. FAX (automatic receive) 3.
40 CHAPTER FIVE Light Mode 4. TAD FAX (External Telephne Answering Device) For MFC 4350, MFC 4650 and MFC 7750 Only TAD 5. MSG CTR (Message Center) For MFC 6650MC Only FAX/TEL How it works When to use it The external TAD automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed. Use this mode if you have an answering machine on your phone line. The MFC automatically Msg Ctr answers every call.
SETUP RECEIVE Setting F/T Ring Time You must determine how long the MFC will notify you with its special double ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the MFC rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double ring. However, you can also answer the call on any extension phone on the same phone number as the MFC. 1 Press Function , 1 , 2 , 2 .
42 CHAPTER FIVE Easy Receive When you use this feature, you don’t have to press Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVING on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and your MFC does the rest. Selecting ON allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone.
SETUP RECEIVE Recommended Reductions If your paper is letter size (8.5" x 11"), and the incoming fax is letter size, select 93% A4 size, select 87% legal size, select 75%. If your paper is A4 (8.2" x 11.6"), and the incoming fax is letter size, select 100% A4 size, select 93% If your paper is legal size (8.5" x 14"), and the incoming fax is letter and A4 size, select 100% legal size, select 93%. Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4.
44 CHAPTER FIVE Setting the Print Density You can adjust print density, making your printed documents darker or lighter. 1 2 3 4 Press Press Press Press Function , 1 , 2 , 7 . to make print lighter, or Set . Stop to exit. to make print darker. Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF. 1 Press Function , 1 , 2 , 9 . 2 Press or to turn ON (or OFF). 3 Press Set . 4 Press Stop to exit.
SETUP RECEIVE For the MFC 7750, the Fax Receive Code and Telephone Answer Code can be used only from an external phone. For FAX/TEL Mode Only When the MFC is in FAX/TEL mode, it will use the F/T Ring Time (double ringing) to alert you to pick up a voice call. If you’re at the MFC, you can lift the handset to answer. If you’re at an extension phone, you’ll need to lift the handset during the 5 1 between the double rings.
46 CHAPTER FIVE Printing a Fax in Memory (For MFC 4350, MFC 4650 and MFC 7750 Only) See Setting Fax Storage p. 81 If you have Fax Storage ON for remote retrieval you can still print a fax in the memory when you are at your MFC. 1 Press Function , 1 , 8 , 4 . 2 Press Start . 3 After printing is finished, press Stop to exit. Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your machine.
SETUP RECEIVE See Canceling a Scheduled Job p. 48 Setting Up Sequential Polling Receive Your MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press Function , 1 , The screen displays 2 , 8 . POLLING RX:OFF? SELECT <- -> & SET 2 Press or to select Polling ON. POLLING RX:ON? 3 Press Set . The screen prompts you to enter the fax numbers to be polled. ENTER FAX NO.
48 CHAPTER FIVE Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. If the MFC is idle, 1 Press Function , 1 , 4 . Any waiting jobs will appear on the display. If no jobs are waiting, the screen displays NO JOB WAITING. 4.REMAINING JOBS 2 If you have more than two jobs waiting, use or to select the job you want to cancel. Press Set when the screen displays your selection. —OR— If you have only one job waiting, go to step 3.
SETUP RECEIVE Setting Multi-Function Link Pro Mode (For MFC 4650, MFC 6650MC and MFC 7750 Only) See Using the MFC with Your Computer p. 109 If you connect your MFC to your PC, you can receive faxes into your PC. After completing all setup for Multi-Function Link Pro mode, you can turn on Multi-Function Link Pro to reroute incoming faxes to your PC. 1 Press Function , 1 , The screen displays 2 , 0 . 0.MF LINK 2 Press or to select ON (or OFF). 3 Press Set when the screen displays your selection.
50 CHAPTER FIVE Registering your Distinctive Ringing Pattern If you are not sure which ring pattern you have, call your telephone company. Then assign that pattern in the steps below. 1 Disconnect the MFC from any TAD or telephone company Voice Mail. 2 Set the MFC to MANUAL mode. 3 Press Function , 1 , 0 , 1 . The screen displays the current setting of this feature. 4 Press or to select the SET Mode.
SETUP RECEIVE Caller ID See Printing Caller ID List p. 52 The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the name or telephone number of your caller as the line rings. After a few rings, the screen displays the telephone number of your caller (or name, if available).
52 CHAPTER FIVE Printing Caller ID List 1 Press Function , 1 , 0 , 2 . 2 Press or to select PRINT REPORT. 3 Press Set . 4 Press Start . Clearing a Caller ID Stored in Memory For effective use of the memory, it is recommended that you clear the Caller ID stored in memory by pressing Clear when the display shows the number or name.
6 C H A P T E R S I X Setup Send Before You Begin ■ Documents must be between 5.8 and 8.5 inches wide, and 3.9 and 14.1 inches long. Your MFC can scan an image only 8.2 inches wide, regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of your document. ■ The MFC 4350, MFC 4650 and MFC 6650MC’s automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the MFC.
54 C H A P T E R S I X The FAX 7750’s automatic document feeder (ADF) can hold up to 30 pages if you stagger the pages and meet the following conditions: Temperature: Humidity: Paper: 68°F – 86°F (20°C – 30°C) 50% – 70% Xerox 4200 (20LB/LTR), Xerox 4024 (24LB/LTR), Fan the paper, then stagger the pages in the document feeder as shown below: See Resolution p. 64 ■ ■ Press Resolution (before you send the fax) to select the resolution for the document you’re sending.
S E T U P S E N D Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Insert the document face down in the feeder. 2 Pick up the handset and listen for a dial tone —OR—press See One Touch Dialing p. 76 Hook and listen for a dial tone. 3 Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).
56 C H A P T E R S I X Dual Access You can scan up to 50 documents into the fax memory, even while the MFC is receiving or sending another fax (from memory). You can set temporary settings for each fax you're scanning, except Timer and Polling. If you try to scan in and store a 51st fax, the MFC will send it immediately, without storing it in memory. If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel scanning.
S E T U P S E N D 4 To change the default setting, press or to select ON (or OFF) and go to Step 7. —OR—For the next fax transmission only, press or to select NEXT FAX ONLY. REAL TIME:ON? 5 Press Set . 6 For the next fax only, press 7 Press or to select ON (or OFF). Set . ACCEPTED OTHER SETTINGS? 1.YES 2.NO 8 Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 9.
58 C H A P T E R S I X Canceling Jobs in Memory See Dual Access p. 56 You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive, Polling Transmit or faxes in memory waiting to be sent. If no jobs are waiting, the screen displays NO JOB WAITING. If the MFC is idle, 1 Press Function , 1 , 4 . Any waiting jobs appear on the display. 4.REMAINING JOBS 2 If you have more than two jobs waiting, use or to select the job when the screen displays your selection. you want to cancel.
S E T U P S E N D Basic Sending Operations Composing Electronic Cover Page See One Touch and Speed Dialing pp. 71-74 See Setting Station ID p. 33 The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. The cover page indicates your Station ID, and the number of pages you’re sending.
60 C H A P T E R S I X 4 Press 5 Press 6 Press or Set . or to select ON (or OFF). to view the comment selections. 1.COMMENT OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL See Composing Your Own Comments p. 62 5.(USER DEFINED) 6.(USER DEFINED) 7 Press Set when the screen displays your selection. 8 Enter two digits to indicate the number of pages you are sending. (Enter 0 0 to leave the number of pages blank.) If you make a mistake, press to back up and reenter the number of pages. 9 Press Set .
S E T U P S E N D Always Send Cover Page Make sure Station ID is set up (p. 33). This feature does not work without the Station ID. You can set the MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press 2 Press Function , 1 or , 3 , 1. to select. COVERPAGE:OFF? COVERPAGE:ON? 3 Press when the screen displays COVERPAGE: ON? (If you select ON, a coverpage is always sent when you send a fax.
62 C H A P T E R S I X 6 Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 to exit if you are finished choosing settings. 1 Using a Printed Cover Page If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 2 3 4 Press Press Function , 1 Press Press when the screen displays your selection. Start . Your MFC prints a copy of your cover page. or , 3 , 1 .
S E T U P S E N D 5 Press Set . The screen displays ACCEPTED OTHER SETTINGS? 1.YES 2.NO 6 Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 to exit. 1 Contrast If your document is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document. 1 Insert the document, face down, in the feeder. 2 Press Function , 1 , 3 , 3 . 3 Use or to select AUTO, S.
64 C H A P T E R S I X Resolution See Multiple Resolution Transmission p. 68 When you have a document in the feeder, you can use the Resolution key to change the default setting. Press Resolution continuously until you see the lights change to the setting you want. For standard, turn Fine & S.Fine lights off. For Photo, turn them both on. Standard—Suitable for most typed documents. Fine—Good for small print; transmits a little slower than standard resolution.
S E T U P S E N D 6 Enter the fax number you’re calling. 7 Press Start . Call Reservation You can send a fax and let the other party know that you want to have a conversation after the fax transmission is complete. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your MFC will ring. Lift the handset to speak.
66 C H A P T E R S I X 7 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to step 8. The screen prompts you to enter the fax number you want to call. 8 Enter the fax number. 9 Press Start . 10 If you’ve set Call Reservation to ON, pick up your handset if the MFC rings. You cannot use auto redial with Call Reservation. You cannot use Call Reservation with Delayed Transmission or with Polling.
S E T U P S E N D 5 Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to step 6. The screen will prompt you to enter the fax number. 1 ENTER FAX NO. ONLINE PRESS START KEY ONLINE 6 Enter the fax number. 7 Press Start . The MFC will wait to send the fax at the time you set up in Delayed Timer. ( Function , 1 , 1 , 6 ) Broadcasting See Setting Up Groups for Broadcasting pp.
68 C H A P T E R S I X ■ If the memory is full, press Stop to abort the job or press Start to send the portion that is in the memory (if more than one page has been scanned). 1 Insert the document into the feeder. 2 Enter a number using One Touch, Speed Dial, Group number, Tel-index or the dial pad. Example: Group number 3 Press Help/Broadcast . You will be prompted to press the next number. 4 Enter the next number. Example: Speed Dial 5 Press Help/Broadcast . 6 Enter the next fax number.
S E T U P S E N D 4 Press when you’re finished. The screen displays Stop ACCEPTED OTHER SETTINGS? 1.YES 2.NO 5 Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings. 6 Enter the fax number you’re calling. 7 Press Start . 1 If you want to copy a document using multiple resolutions, press step 6. Copy in Setting Up Polling Transmit See Interrupting Delayed Fax and Polling Transmit Jobs p.
70 C H A P T E R S I X 5 Press 1 to select DOC if you want your MFC to scan the printed document at the time it is polled—OR—Press 2 to select MEMORY. ACCEPTED OTHER SETTINGS? 1.YES 2.NO 6 Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to step 7. 7 Press Start . If you pressed 1 in Step 5, the printed document remains in the document feeder until your MFC is polled.
7 C H A P T E R S E V E N Setup Auto Dial Numbers Storing Numbers for Easy Dialing You can set up your MFC to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers See One Touch Dialing p. 76 See Changing One Touch and Speed Dial Numbers p. 73 You can store 24 fax/phone numbers that you can dial by pressing one key (and Start ). To access numbers 13 to 24, hold down the Shift key. You also can store names with these numbers.
72 CHAPTER SEVEN 5 Use the dial pad to enter the name (up to 15 characters). You can use the chart on page 34 to help you enter letters—OR—Go to Step 6 to store the number without a name. 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FAX a fax only number TEL a telephone (voice) number FAX/TEL both fax and telephone (voice) number 7 Press Set . 8 Return to Step 2 to store another One-Touch number—OR—Press Stop to exit.
SETUP AUTO DIAL NUMBERS 6 Use the dial pad to enter the name (up to 15 characters). You can use the chart on page 34 to help you enter letters—OR—Press Set and go to Step 8 to store the number without a name. 7 Press Set . 8 The screen prompts you to select the type of number this is. Use or to select the type you want. FAX a fax number TEL a telephone (voice) number FAX/TEL both fax and telephone number 9 Press Set . 10 Return to Step 2 to store another Speed Dial number—OR—Press Stop to exit.
74 CHAPTER SEVEN You can include up to 23 One Touch locations, and up to 100 speed Dial locations. If you broadcast to more than the maximum locations available, you will be unable to set up transmissions using Dual Access and the Timer. See Storing One Touch Dial Numbers p. 71 and Storing Speed Dial Numbers p. 72 and Broadcasting p. 67 1 Press Function , 1 , The screen displays 6 , 3 . SELECT ONE-TOUCH 2 Select a One Touch key where you wish to store the Group number.
8 CHAPTER EIGHT Telephone Operations Dialing Options You can use your MFC to make voice telephone calls, by dialing manually, or by using Tel-index, One Touch or Speed Dial memory. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the handset—OR—Press Hook . 2 When you hear a dial tone, dial the call using the dial pad. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers.
76 C H A P T E R E I G H T One Touch Dialing See Storing One Touch Dial Numbers p. 71 1 Pick up the handset—OR—Press Hook . 2 When you hear a dial tone, press the One Touch key of the location you want to call. 3 If you pressed to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.) 4 To hang up, replace the handset.
T E L E P H O N E O P E R AT I O N S See Storing One Touch Dial Numbers p. 71 Dialing Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch numbers. You can store these long dialing sequences by dividing them and setting them up on separate keys in any combination.
78 C H A P T E R E I G H T Tone/Pulse If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Digits dialed after will send tone signals. 3 When you hang up, the MFC returns to pulse dialing service. Searching Telephone Index See Storing One Touch Dial Numbers p. 71 and Storing Speed Dial Numbers p.
79 9 C H A P T E R N I N E Remote Fax Options (For MFC 4350, MFC 4650 and MFC 7750 Only) If you have model MFC 6650MC your remote fax options are handled by the Message Center. Please see Chapter 12, Message Center. Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to OFF.
80 CHAPTER NINE Programming Paging Number When Paging is selected, your MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory. 1 Press 2 Press , 8 , 1. until the screen displays Function , 1 or PAGING? 3 Press Set . The screen prompts you to enter your pager number. PAG#: ENTER & SET 4 Enter your pager phone number (up to 20 digits) followed by 5 6 7 8 .
REMOTE FAX OPTION S Setting Fax Storage See Remote Retrieval p. 82 If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory. 1 Press Function , 1 , 8 , 2 . The screen prompts you to choose a fax setting. FAX STORAGE:OFF? SELECT & SET 2 Press 3 Press 4 Press or to select ON (or OFF). Set when the screen displays your selection.
82 CHAPTER NINE Remote Retrieval You can call your MFC from any fax machine using touch tone and use a Remote Access Code and other button presses to retrieve fax messages. Keep the included Remote Control Access Card in your wallet as an aid. See Changing Remote Access Code p. 81 Using Remote Access Code 1 Dial your fax number from a fax machine using touch tone. 2 When your MFC answers and beeps, immediately enter your Remote 3 4 5 6 Access Code (1 5 9 ).
REMOTE FAX OPTION S Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote control command. Remote Control Commands 95 Operation Details Changing Fax Forwarding/ Paging setting 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD No. 6 Fax Storage ON 7 Fax Storage OFF If you hear one long beep, the change is accepted.
84 CHAPTER NINE Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your MFC’s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want the Memory Status List forwarded, and then press . You cannot use and pause, press .
REMOTE FAX OPTION S Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your MFC's number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, enter 9 5 4 . 4 Enter the new telephone number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded, and then press . You cannot use and pause, press . as dial numbers.
86 CHAPTER NINE
10 CHAPTER TEN Printing Reports MFC Settings and Activity You can print the following lists and reports: 1.XMIT REPORT Choose if you would like a Transmission Verification Report printed after every fax you send. 2.ACT.REPORT Activity Report lists information about the last 50 incoming and outgoing faxes. TX means Transmit; RX means Receive. 3.ALL DIAL Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 4.TEL.INDEX ALL DIAL list (above), alphabetically. 5.
88 C H A P T E R T E N To Print a Report 1 Press Function , 1 , 7 . 2 Enter the number (see page. 87) of the report you want to print. For example, press 4 to print the TEL. INDEX. 3 Press Start . 4 Press Stop to exit. Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the time and date of transmission, and whether the transmission was successful.
11 CHAPTER ELEVEN Making Copies Using MFC as a Copier You can use your MFC as a copy machine, making up to 99 copies at a time. The MFC can stack the copies or collate (sort) them. Enlarge Reduce Sort Photo Copy The scannable area of your MFC begins at approximately one-eighth inch (4mm) from the edge of the paper.
90 C H A P T E R E L E V E N Making a Single Copy The default resolution for a single copy is AUTO, which you can use for documents containing both text and photographs. You can also select S. Fine and Photo, as needed. 1 Insert the document face down in the feeder. 2 Press Copy , then wait five seconds—OR—Press Copy again. Do NOT pull on the paper while copying is in progress. Making Multiple Copies There are two ways to make multiple copies on your MFC.
MAKING COPIES If You Get a Memory Full Message If the memory becomes full while your scanning a document to be copied the screen displays MEMORY FULL P.01 PRESS STOP KEY If you selected Sort or STACK after pressing Copy and get a MEMORY FULL message while you are scanning the first page, press Stop to cancel the job and restart to make a single copy.
92 C H A P T E R E L E V E N
93 12 C H A P T E R T W E L V E Message Center (For MFC 6650MC Only) Introduction This section provides you with information about how to operate the Message center features of your MFC 6650MC. Your MFC has been designed to be user friendly. You will find a function chart on page 27 that shows you the easy button presses you can perform to access all programmed features.
94 C H A P T E R T W E LV E Message Center Mode See Recording Message Center Outgoing Message p. 96 Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 20 minutes of voice messages, or up to 130 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first-served” basis. You must record an outgoing message in order to use the Message Center Mode.
M E S S AG E C E N T ER Setting Up Message Center You must set up Message Center in the following order : 1 Turn Message Storage ON. (See page 95) 2 Record Message Center Outgoing Message (MSG CTR OGM). (See page 96) 3 Activate Message Center Mode, by pressing Mode until both FAX and FAX/TEL lights are on. Setting Message Storage Select the setting from the descriptions on page 94. 1 Press Function , 1 , 8 , 1 . The screen prompts you to choose a FAX setting.
96 C H A P T E R T W E LV E Recording Message Center Outgoing Message (OGM) Recording the Message Center Outgoing Message (MSG CTR OGM) is the second step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long. See Record FAX/TEL Outgoing Announcement p. 41 1 Press Function , 1 , 8 , 3 . The screen prompts you to choose an OGM. MSG CTR OGM? SELECT 2 Press or & SET to reach MSG CTR OGM? See Setting Up Message Center p.
M E S S AG E C E N T ER Activating Message Center Mode FAX Msg Ctr Press Mode on the control panel until both the FAX and FAX/TEL lights are on. FAX/TEL You can easily see if the Message Center mode is on by looking at the Message Center indicator lights. Message Indicators Once you return home or to the office you can easily and quickly see if any voice or fax messages have been stored in the Message Center. There are two ways to determine if messages are stored.
98 C H A P T E R T W E LV E Playing Voice Messages and Memos Follow the steps below to listen to voice messages and memos. 1 Press Play . Adjust Volume by pressing volume keys or . All messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messages. If Caller ID information was received, the MFC beeps during the message and displays the Caller ID information for one second.
M E S S AG E C E N T ER Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. 1 Press Function , 1 , 8 , 2 . The screen prompts you to select a setting. BACKUP PRINT:ON SELECT 2 Press 3 Press 4 Press & SET or to display ON (or OFF). Set when the screen displays your selected setting. Stop to exit.
100 C H A P T E R T W E LV E Erasing Messages If you choose to erase all fax messages, the MFC will print any previously unprinted fax messages before erasing them from memory. Fax messages cannot be erased individually. You can erase voice messages and memos individually, or all at once. To erase voice messages individually 1 Press Play . After two seconds, the MFC beeps and begins message playback. Each message is preceded by one long beep, and followed by two short beeps.
M E S S AG E C E N T ER Setting Maximum Time for Incoming Messages Your MFC comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. This setting also applies to the Memo. 1 Press Function , 1 , 8 , 4 . The screen prompts you to select a maximum time. MESSAGE 30 SEC? SELECT 2 Press 3 Press 4 Press & SET or to select the maximum time setting for incoming messages.
102 C H A P T E R T W E LV E Recording a Memo A memo is stored and played as a voice message. 1 Press Record . 2 When the display prompts you to pick up the handset, speak into the handset to record your memo. Your recording can be as long as the Incoming Message Maximum Time ( Function , 1 , 8 , 4 ). 3 Press Stop or replace the handset when you’re finished. Recording a Conversation You can record a telephone conversation by pressing Record during the conversation.
M E S S AG E C E N T ER 4 Enter the forwarding number (up to 20 digits). 5 Press Set . 6 Press Stop to exit. You can change a Fax Forwarding number remotely (See page 106). Programming a Paging Number 1 Press 2 Press Function , 1 or , 8 , 6 . until the screen displays PAGING? 3 Press Set . The screen prompts you to enter your pager number. PAG#: ENTER & SET 4 Enter your pager phone number (up to 20 digits) followed by . Do not include the area code if it is the same as that of your MFC. For .
104 C H A P T E R T W E LV E Remote Retrieval This section is for the MFC 6650MC only. (If you have the MFC 4350, MFC 4650 or MFC 7750, please see Chapter 9 for your remote fax options.) You can call your MFC from any fax machine using touch tone. Use a Remote Access Code and other button presses to retrieve voice (and fax) messages. You can also program and change some settings for your Message Center. Keep the included Remote Control Access Card in your wallet as an aid.
M E S S AG E C E N T ER Changing Remote Access Code Enter your Remote Access Code when the MFC picks up your call, so you can access features remotely. The access code is preset to 159 , but you can change this. 1 Press Function , 1 , 8 , 7 . 2 Enter a three-digit number from 000 to 999. The “ ” cannot be changed. Do not use the same digits that appear in your Fax Receive or Telephone Answer Code. 3 Press Set . 4 Press Stop to exit.
106 C H A P T E R T W E LV E Remote Control Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Access Code (159 ), the system will signal you with two short beeps to enter a remote control command. Remote Control Commands 91 Operation Details Playing voice messages After one long beep, the MFC plays ICM and Memo. 1 (Skip back) 2 (Skip next) Press 1 while listening to an ICM or Memo message to play it again.
M E S S AG E C E N T ER Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your MFC’s number. 2 When you hear the beep, immediately enter your Remote Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then press . You cannot use pause, press .
108 C H A P T E R T W E LV E Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your MFC's number. 2 When you hear the beep, immediately enter your Remote Access Code ( 1 5 9 ). 3 When you hear two short beeps, enter 9 5 4 . 4 Enter the new telephone number of the remote fax machine where you want your fax messages forwarded, and then press . You cannot use pause, press . and as dial numbers.
13 CHAPTER THIRTEEN Using the MFC with Your Computer Setting Up the Fax Machine and Computer to Work Together Multi-Function Link Pro software (MFL Pro) turns your fax machine into a multi-function center, by enabling you to use your fax machine as a printer and a scanner and to use it to fax from Windows® applications in your computer. Before you install the Multi-Function Link Pro, you must read the README.
110 C H A P T E R T H I RT E E N Before You Install Multi-Function Link Pro (For MFC 4650, MFC 6650MC and MFC 7750 Only) If You Don’t Have a CD-ROM Drive All software is supplied on CD-ROM. If you need a Floppy Diskette version (PCI-2DSK), call Brother at 1-888-879-3232 (USA) or 1-800-668-2768 (from within Canada). To order the appropriate set of diskettes, you must tell the Brother Representative the version of Windows® you are using and your Brother MFC model number.
U S I N G T H E M F C W I T H YO U R C O M P U T E R Connecting the MFC to the Computer You must connect the MFC to your computer with the induded bi-directional IEEE-1284 compliant parallel cable. 1 Make sure to unplug the MFC power cord from the electrical outlet before connecting the parallel interface cable. Also, make sure the computer is turned off and unplugged from the electrical power before you connect the interface cable.
112 C H A P T E R T H I RT E E N Printer Driver for the MFC 4350 Your MFC 4350 is a 3-in-one multi-function center—it's a fax, copier and printer. Before you can print from Windows® on your PC, you must first install the printer driver that is included on 3.5 inch floppy diskettes. Installing MFC 4350 Printer Driver If you are using Windows NT® Workstation Version 4.0: 1 Click the Start button in the Taskbar. 2 Select Settings, then Printers. 3 Double-click on the Add Printer wizard.
U S I N G T H E M F C W I T H YO U R C O M P U T E R 4 Select My Computer and click the Next button. 5 Select the Port you will use (we recommend LPT1), and click the Next button.
114 C H A P T E R T H I RT E E N 6 Click the Have Disk button. The Install From Disk window appears: 7 Insert the floppy disk for the MFC 4350 printer driver into drive A, and click the OK button. Follow the screen prompts to complete the installation. If you are using Windows® 3.1 or 3.11: 1 Insert the floppy disk for the MFC 4350 printer driver into drive A. 2 From the Program Manager, click on File, then Run. 3 Enter A:\SETUP.
U S I N G T H E M F C W I T H YO U R C O M P U T E R If you are using Windows® 95, 98: 1 Insert the floppy disk for the MFC 4350 printer driver into drive A. 2 Click the Start button in the Task bar. 3 Select Run. 4 Enter A:\SETUP.
116 C H A P T E R T H I RT E E N Installing True Type Fonts for MFC 4350 For Windows® 3.1 and 3.11: 1 Insert the disk for True Type Fonts for MFC 4350. 2 In the Program Manager, double-click the Main icon. 3 In the Main window, double-click the Control Panel icon. 4 In the Control Panel window, double-click the Fonts icon. 5 In the Fonts window, click the Add... button. 6 Select A as the Drive. 7 Select the fonts you want to install and click the OK button.
U S I N G T H E M F C W I T H YO U R C O M P U T E R Installing Multi-Function Link Pro Software (CD-ROM) (For MFC 4650, MFC 6650MC and MFC 7750 Only) IMPORTANT To install the software using Windows NT ® Workstation Version 4.0, you must be logged on as the Administrator. After Multi-Function Link Pro is installed, restart Windows NT® a second time and again log in as the Administrator, so you can complete the Remote Setup application.
118 C H A P T E R T H I RT E E N Choosing the Software to Install Install Multi-Function Link Pro Software If you want the complete set of software: Multi-Function Link Pro, Visioneer PaperPort™ LE viewer, and Brother scanner driver, printer drivers and True Type Compatible fonts, install: ■ Install Multi-Function Link Pro Software Install NetCentric™ FaxStorm If you want to be able to send Internet faxes from your computer anytime, anywhere without using your MFC, install: ■ NetCentric™ FaxStorm Install
U S I N G T H E M F C W I T H YO U R C O M P U T E R Installing the Brother Software 1 Insert the Brother CD-ROM into your CD-ROM drive. 2 Enter the command for your version of Windows®, if needed. After you insert the Brother CD-ROM, you must type the appropriate command for your version of Windows®: • If you are using Windows® 3.1 or 3.11, from the Program Manager: click File, then Run, then type x:SETUP.EXE. (“x” is the drive letter for your CD-ROM drive.
120 C H A P T E R T H I RT E E N A window appears listing the options: For each application you install, click on that name in the Software Installation window and follow the instructions on the screen. The last step will be to restart Windows® and access the Software Installation window again to install the next application. 3 Click on “Install Multi-Function Link Pro Software” and follow the prompts on the screen.
U S I N G T H E M F C W I T H YO U R C O M P U T E R The On-Line Documentation window appears: 5 In the On-Line Documentation window, click on “Install Acrobat Reader” and follow the prompts on the screen. You must install Acrobat Reader before you can view on-line documentation. Helpful Hints for Windows® 3.1, 3.11 or Windows® 95, 98 The installer automatically updates your SYSTEM.INI Windows® file by adding DEVICE=bi-di.386 under the [386Enh] section.
122 C H A P T E R T H I RT E E N For DOS Users How to Use the MFC with Your DOS Application Software Before working with your application software that runs on DOS, check that the MFC’s name appears in the printer selection of your application software. If the MFC is not listed, you must install the printer driver that corresponds to HP LaserJet IIP’s emulations. The following table shows combinations of printer drivers and emulation mode.
U S I N G T H E M F C W I T H YO U R C O M P U T E R What Does the Remote Printer Console Do? The Remote Printer Console (RPC) is a utility program that can run in the DOS environment and comprises the following two programs: Remote Printer Console Main Program This program allows you to change various printer settings such as emulation, print quality, fonts, page setup etc., from your computer screen.
124 C H A P T E R T H I RT E E N 4 At the DOS prompt (C:\>) type x: (Substitute the drive letter of your CD-ROM drive for “x”) and press Enter. C:\>x: 5 Type CD:\YL-II\WIN3X\MFLPRO\DRIVERS\DISK3 and press Enter. (“3X” is Windows® 3.1 or 3.11) x:\>CD:\YL-II\WIN3X\MFLPRO\DRIVERS\DISK3 6 Type RPCSETUP and press Enter. x:\YL-II\WIN3X\MFLPRO\DRIVERS\DISK3>RPCSETUP 7 Follow the instructions from the installer.
U S I N G T H E M F C W I T H YO U R C O M P U T E R There are four sub menus (see table below). Select the sub menu you want by clicking on it with the mouse, using the cursor keys and the Enter key, or by pressing the hot key commands for that sub menu. Menu Direct Access Printer Setup Press the keys Alt + D Console for Config Alt + C Guide Help Alt + G F1 Alt + P Functions You can directly control the MFC, with Print Form, Reset Printer.
126 C H A P T E R T H I RT E E N Remote Printer Console Current Printer Status Information Item Media Type Default Regular What This Item Does Selects the media type “Regular” or “Thick Paper”. Emulation*1 Laser Jet IIP “Laser Jet IIP”. Paper Size*1 Letter Selects the paper size, either “Letter”, “Legal”, “A4”, “B5”, “DL”, “Executive’’, “COM10”, “Monarch” or “C5.” Orientation*1 Portrait Selects the paper direction, either “Portrait” or “Landscape.
U S I N G T H E M F C W I T H YO U R C O M P U T E R Page Setup Section Item Paper size*1 Default Letter What This Item Does Selects the paper size, either “A4”, “Letter”, “Legal”, “B5”, “DL”, “Executive” “COM10”,“Monarch”, or “C5”. Orientation*1 Portrait Selects the paper direction to either “Portrait” and “Landscape”. Left Margin *2 Sets the Left Margin value (0-126) columns Right Margin *2 Sets the Right Margin value (10-136) columns Top Margin 0.5" or 0.33" Sets the Top Margin 0", 0.33", 0.5", 1", 1.
128 C H A P T E R T H I RT E E N Printer Config Item Continue Mode Default Manual Parallel Enable Bi-directional What This Item Does Selects Auto or Manual on Auto error recovery mode. Selects the bi-directional parallel “Enable” or “Disable”.
U S I N G T H E M F C W I T H YO U R C O M P U T E R Direct Access Category Item Print Form Reset Printer Function Prints the MFC’s character/symbol sets “CHARASET.PRN” or any print files you have made. Resets the MFC. The data remaining in the MFC and the printer settings will be cleared. Console Config Category Item Environment Status Monitor Function Sets the Buzzer on/off, Color for Remote Print Console Sets the hot-key for waking-up the RPC.
130 C H A P T E R T H I RT E E N The RPC may work in the DOS-compatible box screen mode of Windows®. However, it is recommended that you completely exit from Windows® to the DOS prompt before using the RPC. The Printer Status Monitor and some other Terminate-and-Stay programs cannot coexist in the computer’s memory. If they don’t work properly together, use them one at a time. You can suspend the Printer Status monitor with any of the following methods or commands.
14 131 CHAPTER FOURTEEN Multi-Function Link Pro (option) for MFC 4350 If you have an MFC 4350, you can purchase the optional Multi-Function Link Pro software. Multi-Function Link Pro turns your MFC 4350 into a 5-in-1 multi-function center, by enabling you to use the MFC 4350 as a scanner and to use it to fax from Windows® applications in your computer. You can order Multi-Function Link Pro directly from Brother. The item number is PCI-2CD. Installation instructions will be included with PCI-2CD.
132 CHAPTER FOURTEEN
15 C H A P T E R 133 F I F T E E N Using the Multi-Function Link Pro Software (For MFC 4650, MFC 6650MC and MFC 7750 Only) Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link Pro software. Detailed installation and setup instructions are in the On-Line Documentation section of the Brother CD-ROM that is included with your MFC. Check the online README.
134 C H A P T E R F I F T E E N Using the Multi-Function Link Pro Software Brother Resource Manager The Brother Resource Manager application must be running for you to use your MFC with your Windows® computer. Multi-Function Link Pro software and the MFL Pro Printer Driver automatically load the Resource Manager, as needed.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Visioneer PaperPort™ LE See On-Line Documentation for Multi-Function Link Pro CD-ROM Visioneer PaperPort™ LE for Brother is a document management application. You will use PaperPort to view incoming faxes and scanned documents. PaperPort has a sophisticated, yet easy to use filing system that will help you organize your documents. It allows you to combine or “stack” documents of different formats for printing, faxing, or filing.
136 C H A P T E R F I F T E E N Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message. This option is very useful when you want to fax a quick, short message from your PC. 1 From the Main Menu, select the QuickFax button—OR— Select QuickFax from the Start pull-down menu.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Sending a Fax from the Main Menu You can send a fax from the Main Menu and attach multiple files. The “attachments” can even be in different file formats. 1 From the Main Menu window, select the Send Fax button —OR—Select Send Fax from the Start pull-down menu.
138 C H A P T E R F I F T E E N Sending a Fax from a Windows® Application You can send a fax directly from any Windows® application using the following steps: 1 Create the document in a Windows® application. 2 Select Brother MFL Pro Fax as your printer. 3 Select the Print command to begin the fax transmission. The Fax Sending dialog box will appear : 4 Enter the name and fax number of the recipient—OR—Select the Open Phone Book… button and choose a name.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Receiving Faxes into your PC See Connecting the MFC to Your Computer p. 111 To receive faxes into your PC through the MFC, you must first have connected your MFC to your computer. Then, you can load the software. See Installing the Brother Software p. 119 Use the following checklists for the MFC and PC, to make sure you have properly set up the MFC and PC to work together.
140 C H A P T E R F I F T E E N Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the Log Manager. To access the Log Manager, from the Main Menu click the Log Manager button—OR—From the Start pull-down menu, select Mail/Log. 1 In the Log Manager, select the Fax folder. 2 Then select the InBox folder. A listing of your incoming messages will appear on the right side of the window. 3 Double-click on the fax you wish to view.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Scanning a Document See Connecting the MFC to the computer p. 111 The Brother Multi-Function Link Pro software includes a TWAIN compliant scanner driver. TWAIN drivers meet the standard universal protocol for communicating between scanners and software applications.
142 C H A P T E R F I F T E E N Scanning a Document into your PC 1 Insert the document(s) face down in the document feeder of the MFC. 2 Adjust the following settings, if needed, in the Scanner Setup window: • • • • • Resolution Gray Scale (Black & White, Gray [Error Diffusion], True Gray) Brightness Contrast Size 3 Select the Start button from the Scanner window. When scanning is completed, the Visioneer PaperPort screen will appear showing the image you scanned.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Brightness Brightness: Adjusting the brightness settings to obtain the best image. The Brother Multi-Function Link Pro offers 100 brightness settings (-50 to 50). The default value is 0, representing an “average” setting. You can set the brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image. You can also type a value in the box to set the settings.
144 C H A P T E R F I F T E E N Business Card Size To scan business cards, select the Business Card (60 x 90 mm.) size setting and place the business card at the top center of a carrier sheet. Carrier sheets are available from your Dealer. When scanning photographs or other images for use in a word processor or other graphics application, you should try different settings for the contrast, mode and resolution to see which settings best suit your needs.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E 3 To crop a portion of the document to be scanned, drag any side or corner of the dotted outline in the Scanning Area with the left mouse button. Adjust the dotted outline until it surrounds only the portion of the document you wish to scan. 4 Place the document in the document feeder of the MFC again.
146 C H A P T E R F I F T E E N NetCentric Internet Fax Internet faxing (NetCentric FaxStorm) brings together the power of the PC and the economy of the Internet. Outgoing faxes are relayed from your desktop to a network provider’s fax server over an IP connection. From the server, the fax job is transmitted across the Internet using sophisticated least-cost-routing algorithms, then delivered to a fax machine using local phone lines, or to another computer as an e-mail attachment.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Your Fax Service Account Before you can install NetCentric™ FaxStorm you must use your established Internet Service Provider to go to http://www.faxstorm.com and set up an account with one of the Fax Service Providers. You will be given an Account Name and Password, which you will need when you install NetCentric™ FaxStorm from the Brother CD-ROM. A fax account is available to any person or company who has Internet access.
148 C H A P T E R F I F T E E N JobID—Number that uniquely identifies the fax job. The JobID is comprised of the identification number of the server to which the fax was sent and a unique number that identifies the fax itself. Pages—Number of pages in the fax. Status—Final status of the fax job, either DONE or FAILED. Creating an Inbound Account 1 Log on to your account home page using a web browser or select Web from the Utilities menu, then select Account Home Page.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Overview of Utilities NetCentric™ FaxStorm includes the following related utilities to help you manage your faxing activities: Contact Manager Use Contact Manager to organize your contacts and import database files from existing address books. Cover Page Builder Cover Page Builder is your creative tool to build a personal cover page. You can arrange fax merge fields to organize your own cover pages.
150 C H A P T E R F I F T E E N Accessing NetCentric™ FaxStorm Select the NetCentric program group, then select FaxStorm. The NetCentric FaxStorm window appears: Sending Faxes You can send a fax directly from the NetCentric™ FaxStorm, or use the Print Driver to send a fax from any Windows® application or as e-mail. The Send Fax dialog box has three tabs: General tab, Attachments tab and Options/Sender tab.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E To access the Send Fax Window, in the NetCentric™ FaxStorm window, select Send Fax from the Fax menu—OR—Click the Send Fax button. The Send Fax window appears: General Tab In the General tab you can address a fax to one or more recipients, choose a cover page, and determine the method for sending the fax. The only information required to address a fax is the destination fax number.
152 C H A P T E R F I F T E E N Adding Contacts One at a Time ■ Enter the recipient’s information in the First Name, Last Name, or Company Name fields. The Contact Manager will search for the contact and fill in the rest of the recipient’s information—OR—If the recipient is not in its database, you must enter the information. ■ If you do not want to save this recipient in your contact database, click the Add to List > button. The recipient’s name appears in the Recipient List box.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Saving a New Contact from the Fax Send Window After entering the recipient information for the fax, you can add the entry to your Contact Manager database: 1 Click on the New Contact button. The New Contact window appears: 2 In the New Contact window, click the group in which you wish to place the contact.
154 C H A P T E R F I F T E E N About Sending a Fax as E-mail You can send fax files and attachments to a recipient’s e-mail address rather than to a fax number. When fax files are sent by e-mail, they arrive as TIFF file attachments to the e-mail message. The recipient can then view the TIFF files with an e-mail utility or an external image viewing application.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Attachments Tab Use the Attachments tab to attach documents to your fax from your hard drive or from your Attachments list. Attachments must be image files, which you create from any Windows® application with the Print Driver. Attachments can be files with the following extensions: TIFF, ASCII, BMP, JPEG, GIF, PCX, ICON, PDF, and PSD. 1 Select the Attachments tab from the Send Fax window.
156 C H A P T E R F I F T E E N Options/Sender Tab Use the Options/Sender tab to specify the billing code, resolution, request e-mail notification, when to send the fax and a change to the sender information. To set the defaults of all your faxes, click the Set Defaults button in the lower left-hand corner. Options modified in the Send Fax window apply to this fax only and appear on the cover sheet of your fax.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E 6 Click OK to print the document. The Send Fax dialog box appears. 7 Enter the recipient’s fax number, and select a cover page and any options, if desired. If You Are Using Windows NT® Workstation Version 4.0 1 In your Windows® application, open the document you wish to convert. 2 Select Print from the File menu. 3 In the Print dialog window, select NetCentric™ FaxStorm from your 4 5 6 7 8 9 list of printers.
158 C H A P T E R F I F T E E N Setting Up Contacts in the Contact Manager In addition to saving recipient information when you address a fax in the Send Fax window, you can add contacts manually in the Contact Manager window. When adding a contact, you are creating an entry in an existing group in your Contact Manager database. You can add the contact to a subgroup that you have already created. However, if you do not select a group, then your contact is added to the top-level group All.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E 2 Enter additional information about the contact in the Contact Detail window. 3 Click the OK button to save the new contact. The Contact Manager window appears, listing the new contact in the All group: You can move the new contact to another group by selecting it and dragging it into that folder. 4 Close the Contact Manager window to return to the NetCentric FaxStorm window.
160 C H A P T E R F I F T E E N To edit the information of an existing contact, open the Contact Detail window for that contact: 1 In the Contact Manager window, double-click on the contact —OR— Select the contact in the Contact Manager window and select Edit/View from the Contact menu, or click the Edit/View button. 2 When the Contact Detail window appears, enter the additional information and changes, as needed. If you are ready to accept your changes, skip to Step 5.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Moving or Copying a Contact to Another Group In the Contact Manager window, you can move a contact from one group to another, or copy a contact from one group into another group. ■ To move a contact from one group to another, select a contact and drag it into the destination group. A dialog box asks you to confirm the move.
162 C H A P T E R F I F T E E N Managing Your Faxes in the Status Manager The Status Manager connects to your account, retrieves your sent and received faxes and displays their status. You can open the Status Manager to check your faxes, or you can set the Status Manager’s options so that Status Manager checks the status at an interval you choose. The Outbox lists the faxes you have sent from your faxing account.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Checking the Status of Sent Faxes (Outbox) 1 Click the Outbox tab at the bottom left-hand side of the Status Manager window. 2 Double-click the fax to view the Inbox Detail window for status information. 3 Click on a fax to select it, and click the View button to view the file. To delete a fax, click the Delete button.
164 C H A P T E R F I F T E E N Viewing Received Faxes in Your Account Page Inbox Faxes that are sent to your fax Inbox can be viewed from your account home page, as well as from NetCentric™ FaxStorm. See online HELP if you need more information. 1 Log on to your account home page using a web browser, or select Web from the Utilities menu, then select Account Home Page. 2 Click the Faxes link on the left side of your account home page. The Faxes frame appears within the browser.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E 3 Click the Outbox hypertext link. Your Account Page Outbox will be displayed, listing your received faxes: Customer Support You can select Web Problem Reports from the Utilities menu of the NetCentric™ FaxStorm window. Your web browser will open the problem report page of NetCentric Corporation.
166 C H A P T E R F I F T E E N Automatic E-mail Printing (For Windows® 95, 98 Only) (For MFC 4650, MFC 6650MC and MFC 7750 Only) The Brother Automatic E-Mail Printing software is a utility program that reads your E-mail messages from a specified POP3 server and automatically prints to a printer. If you have a MFC 4350 and purchase the optional Multi-Function Link Pro on CD-ROM, Automatic E-mail Printing will be included. Please read this section before using the software and check the online README.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Automatic E-Mail Printing is for Windows® 95, 98 Only Automatic E-Mail Printing is a 32 bit software application. It cannot run on Windows® 3.1 or 3.11, even if Win32 is installed on your computer. You Cannot Use a 16 bit TCP/IP Stack To run Automatic E-Mail Printing, you MUST have a 32-bit TCP/IP stack. Both Windows® 95, 98 provides built-in 32bit TCP/IP stacks that you can set up.
168 C H A P T E R F I F T E E N Setting Up the Server In the Server tab of the Properties of Brother window, you must enter your POP3 Server, POP3 Port, POP3 Account name, and Password. Check the Delete Function and Print Function options as desired. Setting the Check Time In the Check tab of the Properties of Brother window, you can set up Automatic E-Mail Printing to check for new mail at specified intervals —OR—at a specified time—OR—every time you click the New Mail icon.
U S I N G T H E M U LT I - F U N C T I O N L I N K P RO S O F T WA R E Using Automatic E-Mail Printing In the Automatic E-Mail Printing window click the icon buttons for the following options: New Mail, Print, View, Delete, Properties, Hide your log information and Add to Task Tray. Uninstalling Automatic E-Mail Printing from Windows® 95, 98 You can delete the Automatic E-Mail Printing software, using the Add/ Remove Program in Windows® 95, 98.
170 C H A P T E R F I F T E E N To Access the Add/Remove Programs Properties Window: 1 Close the Automatic E-Mail Printing application. 2 Click the Start button in the Taskbar. 3 Select Settings, then Control Panel. The Control Panel window appears. 4 Double-click the Add/Remove Program icon in this window to run the Add/Remove Programs Properties utility program. 5 In the Install/Uninstall tab, select Automatic E-Mail Printing from the list of programs. 6 Click the Add/Remove button.
16 C H A P T E R S I X T E E N Using the MFC as a Printer Special Printing Features Windows® Printing The dedicated printer driver and TrueType™ - compatible fonts for Microsoft® Windows® 3.1, 3.11, 95, 98 and Windows NT® Workstation Version 4.0 are available on the CD-ROM supplied with your MFC. You can easily install them into your Windows® system using our installer program.
172 CHAPTER SIXTEEN The RPC program also provides a status monitor program, a Terminate-andStay Resident (TSR) program. It monitors the printer status while running in the background, and reports the current status or errors on your computer screen. Bi-directional Parallel Interface The parallel interface of the MFC lets the printer (MFC) communicate back with the computer, sending information about memory and printer setup conditions.
USING THE MFC AS A PRINTER See Acceptable Paper p. 18 If your application software does not support your custom paper size, select the next larger paper size. Then adjust the print area by changing the right and left margins in your application software. When you use labels or transpariencies for overhead projectors, be sure to use the manual feed slot. Two-Sided Printing (Manual Duplexing) See Paper is Jammed in the Multi-Purpose Sheet Feeder p. 198 The supplied printer drivers for Windows® 3.1, 3.
174 CHAPTER SIXTEEN Loading Envelopes in Multi-Purpose Sheet Feeder If you load up to 10 envelopes into the multi-purpose sheet feeder, make sure they are inserted in the direction shown below. Manual Feed Slot The multi-purpose sheet feeder also has a manual feed slot on its cover. You can load paper or envelopes one at a time into this slot. You do not have to remove paper from the multi-purpose sheet feeder. When you use labels or transparencies, be sure to use this slot.
USING THE MFC AS A PRINTER 2 After the first page is printed, the dialog box appears and prompts you to load the next page. Load a sheet and select OK to resume printing. 3 Repeat Steps 1, 2, and 3 until you have finished printing. • • • When you use manual feed slot, it is best to first press Print Priority . This allows you to print PC data without interruption from incoming faxes. Incoming faxes will be stored in the MFC's memory.
176 CHAPTER SIXTEEN For optimum printing, use a recommend type of paper, especially plain paper and transparencies. For more information on paper specifications, consult your nearest authorized sales representative or the place where you purchased your MFC. Use label or transparencies that are designed for use in laser printers. For the best print quality, we recommend you use long-grained paper.
USING THE MFC AS A PRINTER Print Priority Key When you press Print Priority , the MFC enters printer mode, and will not print faxes on paper. Instead, faxes are stored in memory until you press Print Priority again. Test/Reset Key You can use this key to print a test sample page. If data remains in the printer memory, press On/Off Line , then press Test/Reset (the printer cannot print a test sample page if it is online). The MFC prints a test sample page.
178 CHAPTER SIXTEEN Restoring Factory Default Settings You can return the MFC to original factory settings. Permanent fonts are restored, but macros are cleared. You can change user settings using the Remote Printer Console program (see page 171). 1 Press Function , 2 , 2 , 1 . The screen displays 1.RESET 2.EXIT 2 Press 1 to restore the factory settings—OR—Press making a change. 3 Press Stop to exit without 2 to exit.
179 17 C HA P T E R S E V E N T E E N Optional Accessories (For MFC 4350, MFC 4650 and MFC 6650MC Only) Memory Board The memory board is installed on the main controller board inside the MFC. When you add the optional memory board, it increases the performance modes for both fax and printer operations.
180 C H A P T E R S E V E N T E E N Optional Memory for the Printer & Fax Operations Your MFC 4350, MFC 4650 or MFC 6650MC has 2MB of memory and can recognize 1MB (ME1000) or 2MB (ME2000) of Optional Memory. Be careful to purchase the appropriate memory board for your needs. For the Printer Additional memory is useful and may be necessary if you want to download many different fonts) or want to print a very complex document.
O P T I O NA L AC C E S S O R I E S Installing the Optional Memory Board 1 Unplug the power cord from the AC outlet and disconnect the interface cable. WARNING Unplug the power cord before installing (or removing) the memory board. 2 Press down on the top of the rear cover to release the hook, and pull the rear cover out. WARNING Do not touch the surface of the main controller board.
182 C H A P T E R S E V E N T E E N 3 To install the memory board onto the main controller board, use the attached spacer and plug it into the connector on the left of the main controller board. Memory Board Connector Connector Spacer Main Controller Board WARNING ■ Hold the edge of the memory board. Do not touch the surface of the board. ■ Make sure the memory board is securely seated in the main controller board. 4 Reinstall the rear cover. 5 Reconnect the interface cable.
18 C H A P T E R E I G H T E E N Important Information Standard Telephone and FCC Notices (For 120V Models Only) These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening.
184 C H A P T E R E I G H T E E N The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
I M P O RTA N T I N F O R M AT I O N WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
186 C H A P T E R E I G H T E E N FDA Regulations U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. Manufactured BROTHER INDUSTRIES, LTD.
I M P O RTA N T I N F O R M AT I O N Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
188 C H A P T E R E I G H T E E N Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
I M P O RTA N T I N F O R M AT I O N 13 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center.
190 C H A P T E R E I G H T E E N Notice – Disclaimer of Warranties BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
I M P O RTA N T I N F O R M AT I O N Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
192 C H A P T E R E I G H T E E N
19 CHAPTER NINTEEN Troubleshooting and Maintenance Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
194 C H A P T E R N I N E T E E N Error Messages You may occasionally encounter a difficulty with your MFC or telephone line. If this happens, your MFC often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself.
T R O U B L E S H O O T I NG A N D M A I N T E N A N C E ERROR MESSAGE CAUSE ACTION COOLING DOWN PLEASE WAIT The temperature of the drum You must wait and allow the unit or toner cartridge is too hot. MFC to resume printing when The MFC will pause its current it is ready. print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the MFC shows COOLING DOWN and PLEASE WAIT.
196 C H A P T E R N I N E T E E N ERROR MESSAGE CAUSE ACTION NO RESPONSE / BUSY The number you called does not Check the number and try again. answer or is busy. Or, you may have reached a number that is not connected to a fax machine. NOT REGISTERED You tried to access a One Touch Set up the One Touch or Speed or Speed Dial number that is not Dial number (see pages 71-73.) programmed. PRINT OVERRUN The available RAM has been exceeded. PRINTER JAM The paper is jammed in the MFC.
T R O U B L E S H O O T I NG A N D M A I N T E N A N C E Document Jam The documents were not inserted or fed properly, or were too long. 1 Open the control panel. 2 Carefully, pull the document toward the front of the MFC. 3 Close the control panel. 4 Press Stop . NO OK Printer Jam Before you can clear a printer jam error, you must find out where the paper is stuck. See the following three types of paper jams.
198 C H A P T E R N I N E T E E N Paper is Jammed in the Multi-purpose Sheet Feeder 1 Open the multi-purpose sheet feeder to pull the jammed paper upward and out of the feeder. 2 Close the multi-purpose sheet feeder. 3 Open the top cover and check that a torn piece of paper does not remain inside the MFC. Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser Unit. 1 Open the top cover. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit.
T R O U B L E S H O O T I NG A N D M A I N T E N A N C E If You Are Having Difficulty with Your MFC If you think there is a problem with your MFC, make a copy first. If the copy looks good, the problem is probably not your MFC. Check the table below and follow the troubleshooting tips.
200 C H A P T E R N I N E T E E N Phone Line or Connections Sending Faxes DIFFICULTY SUGGESTIONS Dialing does not work Check for a dial tone. Change TONE/PULSE setting (see “Tone/Pulse” p. 31). Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook —OR—by lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing Start .
T R O U B L E S H O O T I NG A N D M A I N T E N A N C E Handling Incoming Calls DIFFICULTY SUGGESTIONS Double ring in FAX/TEL Mode The MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the MFC handset or answer from an extension phone and press your MFC’s Telephone Answer Code (default setting is #51). Transferring a fax call to MFC If you answered at the MFC, press Start and hang up immediately.
202 C H A P T E R N I N E T E E N General Printing Difficulties Windows® Setup Printing Difficulties DIFFICULTY SUGGESTIONS The MFC cannot print full pages of a document. An error message PRINT OVERRUN occurs. The MFC received a very complex print job and could not process part of the page. This may be solved in several ways. If you are using Windows® 3.1, 3.11, Windows® 95, 98 or Windows NT ® Workstation Version 4.
T R O U B L E S H O O T I NG A N D M A I N T E N A N C E DOS Setup Printing Difficulties Paper Handling Difficulties DIFFICULTY SUGGESTIONS I cannot print from my application software Check that the DOS application software interface settings match those of your printer: for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1. Check for an error message on the LCD. The MFC prints, but it prints incorrect information.
204 C H A P T E R N I N E T E E N DIFFICULTY SUGGESTIONS Copy Quality Difficulties Vertical streaks appear in copies Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing s dirty. Clean them both. (See pages 213 and 215.) Print Quality Difficulties Printouts are too dark or light Adjust the print conditions by setting the Print Density function. It has been factory set to the middle position. (See “Setting the Print Density”on page 46.
T R O U B L E S H O O T I NG A N D M A I N T E N A N C E DIFFICULTY SUGGESTIONS Printed pages are marked at regular intervals Example of Regular Marking Markings may disappear by themselves. Try copying multiple pages to clear this problem. Markings may occur if the MFC has not been used for a long time. A possible cause is that the surface of the drum is scratched. You must then replace the drum unit with a new one.
206 C H A P T E R N I N E T E E N Difficulties Setting up the Software Problem Using the HP Pavilion PC and the “HP DEMO” Screen Saver If you select the “HP Demo” screen saver on your HP Pavilion PC after you have installed the Multi-Function Link Pro software, the System.ini file is overwritten and you cannot use the Brother MFC to print, scan, or for Remote Setup. If you have used the HP Demo screen saver already, you must edit the System.ini file as follows: [boot] ;comm.drv=comm115.drv comm.
TROUBLESHOOTING AND MAINTENANCE MFC Connect Failure or Bi-Directional Communication Error Recently, some printers have included a function to show the printer status on the PC display. Such printers use the bi-directional communication parallel port between the printer and the PC. Our MFCs have a bi-directional parallel port function. Since Windows® 3.
208 CHAPTER NINETEEN HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: If Microsoft Windows® Printing System is used for the above models, you must modify the “win.ini” file in the Windows® directory to turn the printer's bi-directional function off. We recommend that you do a back-up before you modify the WIN.INI or SYSTEM.INI files, just in case. Open the “win.ini” file using the “Notepad” application. Look for the following statement in the [spooler] section. [spooler] QP.LPT1 = wpsljqp.
TROUBLESHOOTING AND MAINTENANCE EPSON ActionLaser 1100 / 1400: Please remove the EPSON Action Laser 1100/1400 driver by running the EPDELETE.EXE file in the Windows® Printer Driver for these models. Lexmark WinWriter 200: You must modify the “win.ini” and “system.ini” files in the Windows ® directory to turn off the printer's bi-directional function. We recommend that you to backup the WIN.INI and SYSTEM.INI files before you modify them. Open the “win.ini” file using the “Notepad” application.
210 CHAPTER NINETEEN You must restart Windows® to make these modifications effective. These modifications disable the printer status reporting on your PC; however, you will be able to use the MFC with no further problems. Graphics or Text Is Missing When the Document Is Printed This could be caused by your Display Driver software. Contact your reseller and inquire about the latest Display Driver software.
TROUBLESHOOTING AND MAINTENANCE 4 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely. Plastic Bag Drum Unit Toner Cartridge 5 Close the top cover. Remove the wire extension, document tray, dust cover, paper tray and handset and pack them. 6 Wrap the MFC in the plastic bag and place it in the original carton box with the original packing material.
212 CHAPTER NINETEEN 7 Place documents (manual and printed material) and the drum unit and toner cartridge assembly into the original carton as shown below: (MFC 4350 only) 8 Close the carton and tape it shut.
TROUBLESHOOTING AND MAINTENANCE Regular Maintenance You can keep your MFC in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents to clean the MFC and do not use water. Cleaning the Document Scanner 1 Unplug the telephone line and then the power cord. When you reconnect these lines later, make sure to connect the power cord first, then the telephone line. 2 Open the control panel cover.
214 CHAPTER NINETEEN Cleaning the Printer WARNING ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel. ■ Do not use isopropyl alcohol to clean the scanner window or the toner sensor. ■ Do not touch the scanner window with your finger. ■ Handle the drum unit carefully as it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. 1 Open the top cover. 2 Remove the drum unit assembly.
TROUBLESHOOTING AND MAINTENANCE Cleaning the Drum Unit We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1 Turn the drum unit upside down carefully. 2 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3 Return the tab to the home position (▼ mark position) before reinstalling the drum unit.
216 CHAPTER NINETEEN Replacing the Toner Cartridge The MFC can print approximately 2,200 pages with one toner cartridge. When the toner cartridge is running low, the display shows TONER LOW. The MFC is supplied with a starter toner cartridge that must be replaced after 1,000 pages. Actual page count will vary depending on your average document type (i.e. standard letter, detailed graphics). It is a good idea to keep a new toner cartridge ready for use when you see the toner low warning.
TROUBLESHOOTING AND MAINTENANCE How to Replace the Toner Cartridge WARNING Just after you have used the MFC, some internal parts of the MFC will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! ▲ Inside the MFC 1 Open the top cover. Make sure the top cover is completely open. To remove the drum unit, hold each side of the drum by its handles and gently lift the drum forward toward you.
218 CHAPTER NINETEEN 2 Gently turn the lever on the toner cartridge forward until it stops. The toner cartridge cannot be removed unless the shutter is completely closed, by turning the lever fully to the front. Toner Cartridge Drum Unit 3 Remove the old toner cartridge from the drum unit by gently pulling it out. WARNING Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.
TROUBLESHOOTING AND MAINTENANCE 4 Unpack the new toner cartridge. Place the used toner cartridge into the aluminum bag and discard it according to local regulations. Aluminum Bag New Toner Cartridge Old Toner Cartridge WARNING ■ Wait to unpack the toner cartridge until immediately before you install it into the MFC. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened.
220 CHAPTER NINETEEN 6 Slide the new toner cartridge into the opening on the right side of the drum unit. To ensure that the toner cartridge and the drum unit fit together correctly, make sure that the toner cartridge guide arrow is exactly aligned with the guide arrow on the drum unit. Drum Unit Toner Cartridge 7 Gently turn the lever on the toner cartridge backward until it stops. Lever 8 Reinstall the drum unit into the MFC and close the top cover.
TROUBLESHOOTING AND MAINTENANCE Replacing the Drum Unit The MFC uses a drum unit to create the print images on paper. If the screen displays CHANGE DRUM SOON, the drum unit is near the end of its life. Purchase a new drum unit to replace the current one. Even if the display shows CHANGE DRUM SOON, you may be able to continue to print without replacing the drum unit for a while.
222 CHAPTER NINETEEN WARNING Just after you have used the MFC, some internal parts of the MFC are extremely HOT! So please be careful. HOT! ▲ Inside the MFC Follow these steps to replace the drum unit: 1 Open the top cover. 2 Remove the old drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
TROUBLESHOOTING AND MAINTENANCE 3 Remove the toner cartridge from the drum unit and keep it in a safe place. For more information, see “Replacing the Toner Cartridge” on page 216. Toner Cartridge Drum Unit Discard the used drum unit according to local regulations. If you are not sure of them, call your local Sanitation Department. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separate from domestic garbarage.
224 CHAPTER NINETEEN 5 Gently rock the new drum from side to side five or six times. Do NOT remove the clear plastic starter sheet! Clear plastic starter sheet ■ Wait to unpack the drum unit immediately before installing it into the MFC. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged. ■ Handle the toner cartridge and the drum unit carefully because they contain toner.
TROUBLESHOOTING AND MAINTENANCE 6 Reinstall the toner cartridge into the new drum unit. For more information, see “Replacing the Toner Cartridge” on page 216. 7 Holding the new drum unit by its handles, install it. Close the top cover. Top Cover Drum Unit 8 The MFC will eject the clear plastic starter sheet automatically.
226 CHAPTER NINETEEN WARNING ■ Do not touch the scanner window with your finger. ■ Handle the toner cartridge and drum unit carefully because they contain toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water.
Specifications 20 C H A P T E R T W E N T Y Specifications Product Description Six performance modes are available for the "6 in 1" model MFC 6650MC: Fax, Printer, Copier, Scanner, PC Fax and Message Center. The MFC 4650 and MFC 7750 are "5 in 1" models Fax, Printer, Copier, Scanner and PC Fax. The MFC 4350 is a "3 in 1" model: Fax, Printer, Copier.
228 CHAPTER TWENTY Resolution One Touch dial Speed Dial Automatic Redial Speaker Type Auto Answer Communication Source MFC 4350, MFC 4650 and MFC 6650MC: • Horizontal Standard, Fine, Superfine • Vertical Standard Fine, Photo Superfine MFC 7750: • Horizontal Standard, Fine, Superfine • Vertical Standard Fine, Photo Superfine 24 stations 100 stations 3 times at 5 minute intervals Monitor 0, 1, 2, 3 or 4 rings Public switched telephone network 203dot/inch 98dot/inch 196dot/inch 391dot/inch 200dot/inch 100
S P E C I F I C AT I O N S Print Media Toner cartridge Life Expectancy: Up to 2,200 pages/new toner cartridges Up to 1,000 pages/starter toner cartridge (USA and Canada only) (when printing letter size or A4 paper at 5% print coverage) Toner life expectancy will vary depending upon the type of average print job.
230 CHAPTER TWENTY Parallel Interface Specifications Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V(S.G.) - 2 DATA 1 Input 20 0V(S.G.) - 3 DTAT 2 Input 21 0V(S.G.) - 4 DATA 3 Input 22 0V(S.G.) - 5 DATA 4 Input 23 0V(S.G.) - 6 DATA 5 Input 24 0V(S.G.) - 7 DATA 6 Input 25 0V(S.G.) - 8 DATA 7 Input 26 0V(S.
S P E C I F I C AT I O N S Resident Fonts The following bitmapped fonts are resident in the MFC. Brougham 10 (12 point) upright/normal upright/bold italic/normal italic/bold Brougham 12 (10 point) upright/normal upright/bold italic/normal italic/bold Letter Gothic 16.66 (8.5 point) upright/normal upright/bold italic/normal italic/bold (Portrait and Landscape are available for the above.
232 CHAPTER TWENTY If you want to know which characters are in each symbol/character set, print the CHARSETS.PRN file from “The Print Form” option in the Direct Access Menu of the Remote Printer Console Program. The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8.
G L O S S A RY Glossary Activity Report Lists information about the last 50 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. Automatic E-Mail Printing Software application that automatically prints incoming e-mail messages on the MFC (on CD-ROM).
234 G L O S S A RY Cancel Job Cancels a programmed job, like Delayed Fax or Polling. CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that they are a from fax machine. communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static. Coding Method Method of coding the information contained in a document. All fax machines must use a minimum standard of Modified Huffman (MH).
G L O S S A RY Electronic Cover Page A preprogrammed cover page that is transmitted from the MFC's memory, eliminating the need for making up cover pages manually. extension phone A Telephone on the fax number that is plugged into a separate wall jack. external phone A TAD (Telephone Answering Device) or telephone that is plugged into the EXT jack of your MFC. F/T Ring Time The length of time the MFC rings (when the answer mode setting is FAX/TEL) to notify you to pick up a voice call that it answered.
236 G L O S S A RY LCD (liquid crystal display) The display screen on the MFC that shows interactive messages during On-Screen Programming and defaults to the date and time when the machine is idle. manual fax When you press Hook —OR—lift the handset so you can hear the receiving fax machine answer before you press Start to begin transmission. Memory Status Report Shows how much memory is being used, how much is left, and the type of messages in memory.
G L O S S A RY remote access The ability to access your Message Center remotely from a touch tone phone. remote activation allows you to transfer a fax call, answered at an extension phone, to the MFC. remote access code The four-digit code that allows you to call and access your Message Center from a remote location. resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo. Ring Delay The number of rings before your MFC answers an incoming call.
238 G L O S S A RY Toner Save A process that causes less toner to be affixed to the page to extend the life of the toner cartridge. This will make the print on received documents significantly lighter. transmission The process of sending documents over the phone lines from your MFC to the receiving fax machine. User Option List A printed report that shows the current settings of your MFC.
239 Index A Access Codes ....................................... 81, 82, 83 Activity Report .......................................... 87, 88 All Dial List ..................................................... 87 Alternating Displays ........................................ 26 Answer Mode ............................................ 24, 39 Assembly ......................................................... 12 Automatic Document Feeder (ADF) ......... 53, 54 Automatic E-mail Printing ........................
240 INDEX Double Ringing ............................................... 41 Drum Unit ....................... 12, 215, 217, 218, 219, 220, 221, 222, 223, 224, 225 Dual Access ..................................................... 56 Duplex Printing ............................................. 173 E ECM (Error Correction Mode) .......................... 3 E-mail Printing .............................................. 166 Energy Star Compliance ................................ 187 Entering Text ...........
INDEX Message Indicator ............................................ 97 Message Storage .............................................. 94 MSG CTR OGM ............................................. 96 Multi-Function Link Pro................................ 134 Multi-Line Connections................................... 24 Multi-purpose Sheet Feeder ................................. 16, 17, 18, 174, 175, 198 Multiple Resolution ......................................... 68 N NetCentric FaxStorm Internet Fax ...
242 INDEX Station ID................................... 2, 33, 34, 35, 66 Super Fine Resolution ..................................... 64 T Telephone Answer Code ............................ 44, 45 Telephone Answering Device (TAD) ..................................................... 3, 19, 20, 23 Telephone Index ........................................ 78, 87 Telephone Wall Outlets.................................... 22 Test Sheet Procedure ......................................... 2 Test/Reset Key .....
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only.