Wireless Network Setup Guide

12
When Registering the Machine with ScanNCutCanvas
Err-03
The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless
access point/router.
Your machine supports the following authentication methods:
If your problem is not solved, the SSID or network settings you entered may be incorrect.
Reconfirm the wireless network settings.
See “How can I find the wireless security information (SSID and Network Key)” on page 11 to
confirm.
Err-04
The security information (SSID/Network Key (Password)) is incorrect.
Reconfirm the SSID and security information (Network Key (Password)).
See “How can I find the wireless security information (SSID and Network Key)” on page 11 to
confirm.
Err-05
The wireless security information (Authentication method/Encryption method/Network Key
(Password)) is incorrect.
Reconfirm the wireless security information (Authentication method/Encryption method/
Network Key (Password)) in the table of Err-03.
See “How can I find the wireless security information (SSID and Network Key)” on page 11 to
confirm.
Error message Cause/Solution
Activation failed.
Activation of your machine failed.
Internal data may be corrupted.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
A network error
occurred.
A network error occurred during communication.
Check the following.
- Is your wireless access point/router turned on?
- Is the network cable of your wireless access point/router plugged in?
Errors occurred in
network function.
An internal malfunction occurred.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
Registration failed.
Registration of the PIN code failed.
Internal data may be corrupted.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
Unconnected to the
internet server.
Check the proxy setting.
The proxy settings are incorrect.
Check the proxy settings of your wireless network and your machine.
Error code Cause/Solution
Authentication method Encryption method
WPA-Personal
TKIP
AES
WPA2-Personal AES
Open
WEP
None (without encryption)
Shared key WEP