USER’S GUIDE DCP-8060 DCP-8065DN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-8060 and DCP-8065DN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® Three-Year Limited Warranty and Exchange Service For DCP-8060 and DCP-8065DN (USA only) Who is covered: This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product").
Brother® Three-Year Limited Warranty and Exchange Service For DCP-8060 and DCP-8065DN (USA only) What Brother will do: First 2 Years: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Item(s) is covered by this warranty and if (i) you first reported the problem with your Machine to Brother or an Authorized Service Center within 2 years from the original purchase date or (ii) you first reported the problem with the accompanying Consumable and Accessory Items to Brot
Brother® Three-Year Limited Warranty and Exchange Service For DCP-8060 and DCP-8065DN (USA only) Limitations: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents Section I General 1 General information Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the complete User’s Guide ...................................................................3 Viewing documentation ...................................................................................
Section II Copy 5 Making copies How to copy......................................................................................................... 26 Making a single copy ..................................................................................... 26 Making multiple copies ..................................................................................26 Stop copying.................................................................................................. 26 Copy options...............
C Troubleshooting and routine maintenance Troubleshooting ...................................................................................................51 If you are having difficulty with your machine ................................................51 Improving the print quality .............................................................................55 Error messages ...................................................................................................59 Document jams...............
Section I General General information Loading documents and paper General setup Security features I 2 10 17 21
1 General information Using the documentation 1 Electrical Hazard icons alert you to a possible electrical shock. Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style indentifies keys on the machine control panel or computer screen.
General information Accessing the complete User’s Guide 1 The printed User’s Guide does not contain all the information about your machine. The advanced features of the Printer, Network and Scanner are explained in the complete User’s Guide that you can find on the CD-ROM. Viewing documentation d e Click Documentation. Click the documentation you want to read: Setup Guide: Setup and software installation instructions.
Chapter 1 Viewing Documentation (Macintosh®) a Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. The following window will appear. 1 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: 1 Scanning from a Macintosh® in Chapter 8 (For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater) Using ControlCenter2 in Chapter 9 (For Mac OS® X 10.2.
General information Accessing Brother Support (For Windows®) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com) click Brother Home Page.
Chapter 1 Control panel overview 1 DCP-8060 and DCP-8065DN have similar control keys. 1 2 9 1 Status LED (light emitting diode) The LED will flash and change color depending on the machine’s status. 2 LCD (liquid crystal display) Displays messages to help you use your machine. 3 Menu keys: 8 Start Starts copying or scanning. 7 Copy keys Duplex (DCP-8065DN only) You can choose Duplex to copy on both sides of the paper. Menu Accesses the main menu.
General information 2 3 4 5 1 8 8 7 6 Scan Puts the machine in Scan mode. (For details about scanning, see Software User’s Guide on the CD-ROM.) 9 Print keys Secure Prints data saved in memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD-ROM.) Job Cancel Press this key to cancel a print job and clear the machine’s memory.
Chapter 1 Status LED indications 1 The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED LED Status LED is off. LED is on. Green Yellow Red LED is blinking. Green LED Yellow Red Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep mode. Warming Up The machine is warming up for printing.
General information Service error Follow the steps below. 1. Turn off the power switch. 1 2. Wait a few seconds, and then turn it back on and try to print again. Red If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) Red Cover open The front cover or fuser cover is open. Close the cover. Toner Life End Replace the toner cartridge with a new one.
2 Loading documents and paper Loading documents a 2 Unfold the ADF document output support flap (1). All scan and copy operations can be performed from the ADF or the scanner glass. Using the ADF 1 2 You can use the ADF (automatic document feeder) to scan or copy sheets of paper. The ADF feeds each sheet one at a time. When loading the ADF, make sure that documents written with ink are completely dry. Single-Sided Document Documents must be from 5.8 to 8.5 inches (148.0 to 215.
Loading documents and paper Using the scanner glass You can use the scanner glass to scan or copy the pages of a book or single sheets of paper. Documents can be up to 8.5 inches wide and up to 14 inches long (215.9 mm wide to 355.6 mm long). To use the scanner glass, the ADF must be empty. a Lift the document cover. 2 Acceptable paper and other media 2 Print quality may vary according to the type of paper you are using.
Chapter 2 Handling and using media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching either side of transparencies, as this can decrease the print quality. Only use transparencies recommended for laser printing. Only use sharply creased envelopes.
Loading documents and paper Paper capacity of the paper tray Paper Tray (Tray #1) Multi-purpose tray (MP tray) Paper size Paper types No. of sheets A4, Letter, Legal, Executive, A5, A6, B5, Plain paper, Recycled paper and Bond paper B6 and Folio 1 up to 250 [20 lb (80 g/m2)] Transparency up to 10 Plain paper, Recycled paper, Bond paper, Envelope and Labels up to 50 [20 lb (80 Transparency up to 10 Plain paper, Recycled paper and Bond paper up to 250 [20 lb (80 Width: 2.75 to 8.5 in. (69.
Chapter 2 Loading paper and other media d Fan the stack of paper well to avoid paper feeding problems. e Insert the paper into the paper tray with the top edge of the paper first and the print side down. Make sure that the paper is flat in the tray and below the maximum paper mark (1). 2 When printing on plain paper 16 to 28 lb (60 to 105 g/m2) or laser transparencies use the paper tray. For printing on other types of media use the MP tray (Multi-purpose tray).
Loading documents and paper Loading envelopes and other media Use the MP tray when printing envelopes, labels, and thick paper. a Loading Envelopes 2 2 Before loading, press the corners and sides of the envelopes to make them as flat as possible. 2 Open the MP tray and lower it gently. CAUTION Do not use the following types of envelopes, as they will cause paper feed problems: • That are of a baggy construction. • That are embossed (have raised writing on them). b Pull out the MP tray support.
Chapter 2 Printable Area 2 Printable Area for copies 2 The printable area of your machine begins at approximately 0.12 in. (3 mm) from the top and bottom and 0.09 in. (2.3 mm) from both sides of the paper. 2 Printable Area when printing from a computer When using the default driver the printable area is smaller than the paper size, as shown below. Portrait 2 2 1 2 1 1 1 1 0.16 in. (4.23 mm) 0.25 in. (6.35 mm) 1 0.12 in. (3 mm) 2 2 0.09 in. (2.
3 General setup Paper settings Paper Type Set up the machine for the type of paper you are using. This will give you the best print quality. a Choose one of the options below: To set the paper type for the MP Tray press Menu, 1, 1, 1. To set the paper type for Tray#1 press Menu, 1, 1, 2. To set the paper type for Tray#2 press Menu, 1, 1, 3 if you installed the optional tray.
Chapter 3 Tray use in Copy mode 3 Tray use in Print mode You can change the priority tray that the machine will use for printing copies. You can change the default tray the machine will use for printing from your computer. When you select Tray#1 Only, MP Only or Tray#2 Only 1, the machine loads the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
General setup Volume Settings Beeper volume 3 3 When the beeper is on, the machine will beep when you press a key and make a mistake. You can select a ring volume level from a range of settings, from High to Off. a c Press Menu, 1, 3. a You can save toner using this feature. When you set toner save to On, print appears lighter. The default setting is Off. Press Menu, 1, 4, 1. 14.Ecology 1.Toner Save a On b Off Select ab & OK b Press a or b to choose On (or Off). Press OK. c Press Stop/Exit.
Chapter 3 Turning off the scanner lamp The scanner lamp stays on for 16 hours before automatically switching off to preserve the life of the lamp and reduce power consumption. 3 LCD Contrast You can change the contrast to make the LCD look lighter or darker. a To turn the scanner lamp off manually press the d and c keys simultaneously. The scanner lamp will remain turned off until the next time you use the scanning feature. Note Turning the lamp off regularly will reduce the lamp’s life.
4 Security features Security Secure Function Lock Secure Function Lock lets you restrict Public access to certain operations (Copy, Scan and PCprint). This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings. 4 4 Setting the password for the administrator Make a careful note of your password. If you forget it, please call Brother Customer Service. 4 The password you set in these steps is for the administrator.
Chapter 4 Setting up the Public user You can set up the Public user. Public users do not need to enter a password. Note 4 Setting up restricted users You can set up users with restrictions and a password. a You must disable at least one function. a b Press a or b to select Setup User. Press OK. c Enter the administrator password. Press OK. 17.Function Lock Setup User a Public b User01 Select ab & OK d Press a or b to select Public. Press OK.
Security features Turning Secure Function Lock on/off 4 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Switching Users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Note Turning Secure Function Lock on a 4 Press Menu, 1, 7. 17.Function Lock a Lock OffiOn Set Password b Setup User Select ab & OK b Press a or b to select Lock OffiOn. Press OK.
Chapter 4 24
Section II Copy Making copies II 26
5 Making copies How to copy Making a single copy a b 5 5 Load your document. a b Load your document. c Press Start. When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. You can use different combinations. 5 (DCP-8065DN) Use the dial pad to enter the number of copies (up to 99). Note To sort your copies, press Sort. (See Sorting copies using the ADF on page 33.) Stop copying To stop copying, press Stop/Exit.
Making copies Changing copy quality You can select from a range of quality settings. The default setting is Auto. Auto Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs. Text Suitable for documents containing only text.
Chapter 5 Enlarging or reducing the image copied e Choose one of the options below: Press a or b to select the enlargement or reduction ratio you want. Press OK. Press a or b to select Custom (25– 400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK. f Press Start.
Making copies Making N in 1 copies or a poster If you are using the scanner glass: 5 f You can reduce the number of pages for copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper. Flatbed Copy: Next Page? a 1.Yes b 2.No Select ab & OK You can also make a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster.
Chapter 5 If you are copying from the ADF: Insert your document face up in the direction shown below: 2 in 1 (P) 5 If you are copying from the scanner glass: Insert your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 2 in 1 (L) 4 in 1 (P) 4 in 1 (P) 4 in 1 (L) 4 in 1 (L) Poster (3x3) You can make a poster size copy of a photograph.
Making copies Duplex (2-sided) copying (DCP-8065DN only) Landscape 5 11 If you want to use the duplex copy feature, load your document in the ADF. 2 Duplex Copy 1 5 1 sided i 2 sided Portrait 1 a b Load your document. c Press Duplex and a or b to select 1sided i 2sided, 2sided i 2sided or 2sided i 1sided. 1 2 2 Use the dial pad to enter the number of copies (up to 99). Duplex a1sided i 2sided i b2sided i Select ab Landscape 11 1 5 2sided 2sided 1sided & OK Press OK.
Chapter 5 Advanced Duplex Copy 5 c Advanced 2 sided i 1 sided Duplex a1sided i 2sided i b2sided i Select ab Portrait 1 d 2 2 Landscape Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided 11 1 2 2 Select ab & OK e Advanced 1 sided i 2 sided Portrait Press Start to scan the document. Note Duplex copy using a 2-sided legal size document is not available from the ADF.
Making copies Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a b Load your document. c d Press Sort. Use the dial pad to enter the number of copies (up to 99). Press Start. 5 Adjusting contrast 5 Contrast 5 Adjust the contrast to help an image look sharper and more vivid. To temporarily change the contrast setting, follow the steps below: a b Load your document. c (DCP-8060) Press Contrast.
Chapter 5 Tray Select 5 You can change the tray use only for the next copy. a b Load your document. c Press Tray Select. Use the dial pad to enter the number of copies (up to 99). Contrast:-nnonn+ Quality :Auto Enlg/Red:100% Tray :MP>T1 c Select d c & OK d Press d or c to select the tray usage. Press OK. e Press Start. Press Tray Select MP>T1 or M>T1>T2 T1>MP or T1>T2>M #1(XXX)* #2(XXX)* MP(XXX)* * XXX is the paper size you set in Menu, 1, 2.
Section III Software Software and Network features III 36
6 Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, Printing and Scanning). Printing (For Windows®, see Chapter 1 in the Software User’s Guide on the CD-ROM.) (For Macintosh®, see Chapter 7 in the Software User’s Guide on the CD-ROM.) Scanning (For Windows®, see Chapter 2 in the Software User’s Guide on the CD-ROM.
Section IV Appendixes Safety and Legal Options Troubleshooting and routine maintenance Menu and Features Specifications Glossary IV 38 48 51 81 91 99
A Safety and Legal Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation). CAUTION Avoid placing your machine in a high-traffic area.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the machine, some internal parts of the machine will be extremely hot.
To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. When you move the machine, grasp the side hand holds that are under the scanner. DO NOT carry the machine by holding it at the bottom.
Safety and Legal CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cord during a lightning storm.
Important Information Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: A A Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807–0911 USA TEL: (908) 704–1700 declares, that the products Product Name: DCP-8060, DCP-8065DN comply with Part 15 of the FCC Rules.
Safety and Legal Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device A This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
Laser safety A This equipment is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation. Since radiation emitted inside the equipment is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
Safety and Legal Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
Safety and Legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc. PaperPort is a registered trademark of ScanSoft, Inc.
B Options B Options B This machine has the following optional accessories. You can increase the capabilities of the machine with these items.
Options Optional Paper Tray (LT-5300) DIMM types B B You can install the following DIMM: 128 MB Buffalo Technology VN133-D128 / VN133-X128 An optional lower tray can be installed, and it can hold up to 250 sheets of 20 lb (80 g/m2) paper. 256 MB Buffalo Technology VN133-D256 When an optional tray is installed, the machine can hold up to 550 sheets of plain paper.
Installing extra memory a b B e Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot. Insert the DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). f Put the interface access cover and the DIMM cover back on. g Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cable. h Turn on the machine’s power switch. Turn off the machine’s power switch.
C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine C If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
Printing Difficulties (Continued) Difficulties The machine prints unexpectedly or it prints garbage. Suggestions Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try it again. Check the settings in your application to make sure it is set up to work with your machine. If you are using the parallel port connection, check that the port is BRMFC and not LPT1.
Troubleshooting and routine maintenance Software Difficulties (Continued) Difficulties Suggestions ‘Unable to write to LPT1’, ‘LPT1 already in use’ or ‘MFC is Busy’ error message appears. Make sure that the machine is on (plugged into the AC power outlet and the power switch turned on) and that it is connected directly to the computer using the IEEE-1284 bi-directional parallel cable. The cable must not go through another peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
Print Quality Difficulties (Continued) Difficulties Printouts are too light. Suggestions If this problem occurs when making copies turn Toner Save mode to off in the machine menu setting. (See Toner save on page 19.) Set Toner Save mode to off in the Advanced tab in the printer driver. (See Advanced tab in the Software User’s Guide on the CD-ROM.) Network Difficulties (DCP–8065DN only) Difficulties Cannot print over a wired Network.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint C Recommendation Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. (See Choosing a location on page 38.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the machine’s menu settings or in the printer Properties of the driver.
Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 11.) Choose Thick paper mode in the printer driver or in the machine’s Paper Type menu setting, or use thinner paper than you are currently using. (See Paper Type on page 17 and Basic tab in the Software User’s Guide on the CD-ROM.) Hollow print Check the machine’s environment. Conditions such as high humidity can cause hollow print.
Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 White lines across the page Recommendation Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other media on page 11.) Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting.
Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Curled or wave Make sure that paper is loaded properly.
Troubleshooting and routine maintenance Error messages C As with any sophisticated office product, errors may occur. If this happens, your machine will identify the error and display an error message. The most common error messages are shown below. Error Message Cause Action Check Paper Size Paper is not the correct size. Load the correct size of paper and then set the Paper Size (Menu, 1, 2). (See Paper Size on page 17.
Error Message Cause Action Drum Near End The drum unit is near the end of its life. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. See Replacing the drum unit (DR-520) on page 76 The drum counter was not reset when a new drum was installed. 1. Open the front cover, and then press Clear/Back. 2. Press 1 to reset. Duplex The duplex tray is not installed Disabled properly. (DCP-8065DN only) Remove the duplex tray and install it again.
Troubleshooting and routine maintenance Error Message Cause Action Paper Jam Tray1 Paper Jam Tray2 The paper is jammed in the paper tray of the machine. (See Paper jams on page 63.) Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service to replace the fuser unit. Replace Laser It is time to replace the laser unit. Call Brother Customer Service to replace the laser unit. Replace PF Kit1 It is time to replace the paper feeding kit for Tray 1.
Document jams C If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. C Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover.
Troubleshooting and routine maintenance Document is jammed in the duplex slot (DCP-8065DN only) a Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Paper jams C C To clear paper jams, please follow the steps in this section. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
c Press the cover release lever to open the front cover. CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. d 64 Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. e Put the drum unit and toner cartridge assembly back in the machine. f g Close the front cover.
Troubleshooting and routine maintenance Paper is jammed at the back of the machine a b c d C Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). Press the cover release lever to open the front cover. 1 Take out the drum unit and toner cartridge assembly. e Using both hands, gently pull the jammed paper out of the fuser unit. f Close the back cover. Open the back cover.
g h 66 Put the drum unit and toner cartridge assembly back in the machine. Paper is jammed in the duplex tray (DCP-8065DN only) C a Pull the duplex tray completely out of the machine. b Pull the jammed paper out of the machine or the duplex tray. c Put the duplex tray back in the machine. Close the front cover.
Troubleshooting and routine maintenance Paper is jammed inside the drum unit and toner cartridge assembly a b c d Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. e Put the drum unit and toner cartridge assembly back in the machine. f Close the front cover. C Press the cover release lever to open the front cover. Take out the drum unit and toner cartridge assembly.
Routine maintenance C CAUTION Clean the outside of the machine as follows: a Pull the paper tray completely out of the machine. b Wipe the outside of the machine with a soft cloth to remove dust. c Remove anything that is stuck inside the paper tray. The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Cleaning the outside of the machine C CAUTION Use neutral detergents.
Troubleshooting and routine maintenance d Wipe the inside of the paper tray with a soft cloth to remove dust. Cleaning the scanner glass a b e C Turn off the machine’s power switch. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with isopropyl alcohol on a soft lint-free cloth. 1 Re-load the paper and put the paper tray firmly back in the machine.
Cleaning the laser scanner window CAUTION C CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. DO NOT use isopropyl alcohol to clean the laser scanner window. DO NOT touch the laser scanner window with your fingers. a Turn off the machine’s power switch. Unplug the power cord from the AC power outlet. b Open the front cover and take out the drum unit and toner cartridge assembly.
Troubleshooting and routine maintenance d Put the drum unit and toner cartridge assembly back into the machine. Cleaning the corona wire C We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. e f a Open the front cover and take out the drum unit and toner cartridge assembly.
c Return the blue tab and snap it into the home position (b). CAUTION If you do not return the blue tab to the home position (b) your printed pages may have vertical black stripes on them. d Put the drum unit and toner cartridge assembly back in the machine. e Close the front cover. Cleaning the drum unit C a Take out the drum unit and toner cartridge assembly, and then take out the toner cartridge from the drum unit.
Troubleshooting and routine maintenance d When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol. Replacing the toner cartridge (TN-550/TN-580) C The TN-580 toner cartridge can print approximately 7,000 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low.
Replacing the toner cartridge HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. a Open the front cover and take out the drum unit and toner cartridge assembly. CAUTION C To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance CAUTION Put the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. c Unpack the new toner cartridge. Put the used toner cartridge into the aluminum bag and discard it according to local regulations. d Gently rock the toner cartridge from side to side five or six times to spread the toner evenly inside the cartridge. e Pull off the protective cover.
g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left several times. Be sure to return the blue tab to the home position (b). h Put the drum unit and toner cartridge assembly back in the machine. i Close the front cover. Replacing the drum unit (DR-520) The machine uses a drum unit to create print images on paper. If the LCD shows Drum Near End, the drum unit is near the end of its life and it is time to buy a new one.
Troubleshooting and routine maintenance HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. a Open the front cover and take out the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
CAUTION Wait to unpack a new drum unit until immediately before installing it. Put the old drum unit into the plastic bag. c d Unpack the new drum unit. Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. e Put the drum unit and toner cartridge assembly back in the machine. Do not close the front cover. f Press Clear/Back. Replace Drum? a b 1.Yes 2.
Troubleshooting and routine maintenance Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. The machine should be adequately insured with the carrier. a b Turn off the machine’s power switch. c Push the Scanner Lock Lever down to lock the scanner. This lever is located on the left of the scanner glass.
Machine Information Checking the serial number C C You can see the machine’s serial number on the LCD. a Checking remaining life of parts You can view the remaining life of maintenance parts on the LCD. a (DCP-8060) Press Menu, 4, 1. (DCP-8065DN) Press Menu, 5, 1. 53.Parts Life 1.Drum 2.Fuser 3.Laser Select ab & OK 51.Serial No. XXXXXXXXX b b Press Stop/Exit. Checking the page counters You can see the machine’s page counters for copies, printed pages, reports and lists or a summary total.
D Menu and Features On-screen programming D Menu keys D D Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. Menu table Access the menu. D You can program your machine without the User’s Guide by using the Menu table on page 83.
To access the menu mode: a b Press Menu. c Press OK when the option you want is highlighted on the LCD. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection. e Press OK. When you have finished setting an option, the LCD shows Accepted. 82 Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu. (DCP-8060) Press 4 for Machine Info menu. (DCP-8065DN) Press 4 for LAN menu. Press 5 for Machine Info menu.
Menu and Features Menu Table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 1.Paper Type 1.MP Tray Thin Sets the type of paper in the MP tray. 17 Sets the type of paper in the paper tray. 17 Sets the type of paper in the optional paper tray #2. 17 Plain* Page Thick Thicker Transparency Recycled Paper 2.
Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 2.Paper Size 1.MP Tray A4 Sets the size of the paper in the MP tray. 17 Sets the size of the paper in the paper tray. 17 Sets the size of the paper in the optional paper tray #2. 17 Adjusts the volume level of the beeper. 19 Increases the page yield of the toner cartridge. 19 Conserves power. 19 Letter* (Continued) Page Legal Executive A5 A6 B5 B6 Folio Any 2.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 5.Tray Use 1.Copy Tray#1 Only Selects the tray that will be used for Copy mode. 18 Selects the tray that will be used for PCprint. 18 Adjusts the contrast of the LCD. 20 Tray#2 Only (Continued) Page MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.) 2.
Main Menu Submenu Menu Selections Options Descriptions 2.Copy 1.Quality — Auto* You can choose the Copy resolution for your type of document. 27 You can change to the higher Copy resolution when you make a text copy with 100% ratio using the scanner glass. 27 Adjusts the contrast for copies. 33 Chooses the emulation mode. See Software User’s Guide on the CD-ROM. Photo Page Text 2.FB Txt Quality — 3.Contrast — 1200×600dpi 600dpi* -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.Printer 1.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions 4.LAN 1.TCP/IP 1.BOOT Method Auto* Chooses the BOOT method that best suits your needs. (DCP– 8065DN) Page Static RARP BOOTP 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.Node Name BRN_XXXXXX Enter the Node name. 6.
Submenu Menu Selections Options Descriptions 4.LAN 3.Scan to FTP 1.Color PDF* Chooses the file format to send the scanned data. (DCP– 8065DN) JPEG 2.B/W PDF* 1.Reset 1.Yes (Continued) TIFF 0.Factory Reset Restores all network settings to factory default. 2.No 2.Exit — Page See Network User’s Guide on the CD-ROM. Main Menu 4.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 80 (DCP–8060) 2.
Menu and Features Entering Text D When setting certain menu selections, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
Press l, # or 0, then press d or c to move the cursor under the symbol or character you want. Press OK to select it. Press l for (space) ! " # $ % & ' ( ) l + , - .
E Specifications General Memory Capacity 32 MB ADF (automatic document feeder) Up to 50 pages (Staggered) Duplex, up to Letter/A4 (DCP-8065DN only) Recommended Environment: Temperature: 68°F to 86°F (20 to 30°C) Humidity: 50% - 70% Paper: Xerox 4200 or Xerox 4024 (20 lb/Letter) Paper Tray 250 Sheets [20 lb (80 g/m2)] Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (liquid crystal display) 22 characters × 5 lines Power Source 100 - 120V AC 50/60Hz P
Print media Paper Input Paper Tray Paper type: Plain paper, Bond Paper, Recycled paper or Transparencies Paper size: Letter, Legal, A4, Executive, A5, A6, B5, B6 and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m2) plain paper or up to 10 transparencies Multi-purpose tray (MP tray) Paper type: Plain paper, Recycled paper, Transparencies, Envelopes, Bond paper or Labels Paper size: Width: 2.75 to 8.5 in. (69.9 to 215.
Specifications Copy Color/Monochrome Monochrome Duplex Copying Yes (DCP-8065DN only) Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm) ADF Height: 5.8 to 14 in. (148.0 to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 14 in. (355.6 mm) Copy Width: Max. 8.32 in (211.3 mm.) 2-Sided (Duplex) Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm) (DCP-8065DN only) ADF Height: 5.8 to 11.7 in. (148.0 to 297.
Scan Color/Monochrome Yes Duplex Scanning Yes (DCP-8065DN only) TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Mac OS ® 9.1 - 9.2/Mac OS ® X 10.2.4 or greater WIA Compliant Yes (Windows® XP) Color Depth 24 bit color Resolution Up to 19200 × 19200 dpi (interpolated) 1 Up to 600 × 2400 dpi (optical) 2 Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm) ADF Height: 5.8 to 14 in. (148.0 to 355.6 mm) Scanner Glass Width: Max.
Specifications Print Emulation PCL6 BR-Script (PostScript) Level 3 IBM® Proprinter XL Epson® FX-850™ Printer Driver Brother GDI (Graphic Device Interface) printer driver support for Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0 Brother Laser Driver for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater Resolution 1200 dpi 1, HQ1200 (2400 × 600 dpi), 600 dpi, 300 dpi Print Speed Up to 30 pages/minute (Letter size) 2 Duplex Printing Up to 13 sides/minute (6.
Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Supported PC Software Functions 98, 98SE PC Interface Parallel, USB, Ethernet 4 Me Processor Minimum Speed Minimum Recommended Available Hard RAM RAM Disk Space Intel® Pentium® II or equivalent 32 MB 128 MB 64 MB 256 MB 128 MB 256 MB 150 MB 220 MB 256 MB 512 MB 150 MB 220 MB 64 MB 80 MB For Drivers For Applications 90 MB 130 MB Parallel, USB, Ethernet 4
Specifications Consumable items Toner Cartridge Life TN-550: Standard Toner Cartridge: Approx. 3,500 pages 1 TN-580: High-Yield Toner Cartridge: Approx. 7,000 pages 1 Drum Unit Life Expectancy 1 DR-520: Approx.
Ethernet wired network (DCP-8065DN only) Model name NC-6400h LAN You can connect your machine to a network for Network Printing and Network Scanning. Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0 Mac OS ® 9.1 - 9.2/Mac OS ® X 10.2.
F Glossary F ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Temporary settings You can select certain options for each copy without changing the default settings. Beeper Volume Volume setting for the beep when you press a key or make an error. User Settings List A printed report that shows the current settings of the machine. Cancel Job Cancels a print job and clears the printer memory.
G Index A D Accessories and supplies .......................... ii ADF (automatic document feeder) using .....................................................10 ADF cover ................................................62 Administrator password ...........................21 Apple® Macintosh® See Software User’s Guide on the CD-ROM. Drum unit checking (remaining life) ...................... 80 cleaning .......................................... 71, 72 replacing ..........................................
Index M Machine information page counters .......................................80 remaining life of parts ...........................80 serial number ........................................80 Macintosh® See Software User’s Guide on the CD-ROM. Maintenance, routine ...............................68 replacing drum unit ............................................76 toner cartridge ............................. 73, 74 Memory adding DIMM (option) ...........................49 installing ....................
T Text, entering ...........................................89 Toner cartridge replacing ........................................ 73, 74 Transparencies ................................. 13, 14 Tray Select key ........................................34 Tray use, setting copy ......................................................18 print .......................................................18 Troubleshooting .......................................51 document jam .......................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This Product meets the applicable industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier / Printer may not be compatible with the power available in foreign countries.
