BASIC USER’S GUIDE MFC-9970CDW Version B USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9970CDW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.
Description Item Belt Unit BU-300CL (Approx. 50,000 pages) 1 Telephone Line Cord LG3077001 Paper Tray #2 (Option) LT-300CL Basic User's Guide LX4383001 (English for USA and Canada) LX4383002 (French for Canada) Quick Setup Guide LX4864001 (English for USA and Canada) LX4385002 (French for Canada) 1 Letter or A4 size single-sided pages. 2 Approx. cartridge yield is declared in accordance with ISO/IEC 19798. 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother™ Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother™ Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother or an Authorized Serv
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
User's Guides and where do I find it? Which manual? What's in it? Where is it? Safety and Legal Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the Box Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Table of Contents (BASIC USER’S GUIDE) 1 General information 1 Using the documentation ....................................................................................... 1 Symbols and conventions used in the documentation .................................... 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide......................................................................................... 2 Viewing Documentation ..............................................
5 Receiving a fax 32 Receive modes ....................................................................................................32 Choose the correct Receive Mode ................................................................32 Using receive modes ...........................................................................................34 Fax Only ........................................................................................................34 Fax/Tel...................................
9 Printing data from a USB Flash memory drive or digital camera supporting mass storage 54 Creating a PRN or PostScript® 3™ file for direct printing.................................... 54 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................................................................................55 Changing the default settings for direct print .................................................
C Menu and features 140 On-screen programming ....................................................................................140 Menu table ...................................................................................................140 MENU button and mode keys ............................................................................140 Menu table .........................................................................................................141 Entering text......................
Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM in the box. 1 General Setup 7 Memory storage Volume settings Automatic daylight savings time A Routine maintenance Cleaning and checking the machine LCD screen Replacing periodic maintenance parts Dial Prefix Packing and shipping the machine B Options Security features Options Secure Function Lock 2.
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1 General information Using the documentation 1 WARNING 1 WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen.
Chapter 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide a Turn on your computer. Insert the Documentation CD-ROM into your CD-ROM drive. For Windows® users, go to step c. Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html. b 2 (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. Click your country.
General information Presto! PageManager User’s Guide Note (Macintosh) • (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box. Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.
Chapter 1 Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Installation CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our Web site (http://www.brother.com/) click Brother Home Page. To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.
Chapter 1 Control panel overview 1 1 2 01.01.2011 15:15 Address Book 1 One Touch keys These 20 keys give you instant access to 40 previously stored numbers. 21-40 b The 21-40 b lets you access One Touch numbers 21 to 40 when held down. 2 LCD This is a Touchscreen LCD. You can access the menus and options by pressing buttons displayed on the screen. 3 SCAN Puts the machine in Scan mode. COPY Puts the machine in Copy mode.
General information 2 01.01.2011 15:15 Address Book 7 8 MENU 03 Secure Print 3 4 5 8 7 6 1 Fax Direct Print FAX keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings). Redial/Pause Redials the last number called.
Chapter 1 LCD Touchscreen 1 8 Direct Print Lets you print data from a USB flash memory drive or a digital camera supporting mass storage directly to the machine. (See Printing data directly from the USB Flash memory drive or digital camera supporting mass storage on page 55.) Active only when you insert a USB flash memory drive or digital camera in the machine's USB direct interface. 9 Security indicator Shows machine's security status. Appears when you turn on Secure Function Lock or Setting Lock.
General information Basic Operations 1 To operate the Touchscreen use your finger to press the MENU or option button directly on the LCD screen. To display and access all the screen menus or options in a setting, press a b or d c to scroll through them. Press to return to the previous menu. d Press Backlight. MENU > General Setup LCD Settings Backlight Light Dim Timer Off e 1 Press Dark.
2 Loading paper Loading paper and print media 2 When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen. You can load up to 250 sheets for Tray 1 and 500 sheets for the optional lower tray (Tray 2).
Loading paper WARNING b DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand. While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. 2 1 c Fan the stack of paper well to avoid paper jams and misfeeds.
Chapter 2 d Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed properly. 1 Loading paper in the multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper (28 - 43 lb.
Loading paper b Pull out the MP tray support and unfold the flap (1). c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The top of paper edge is positioned between the arrows (2). The side to be printed on must be face up with the leading edge (top of the paper) in first. 1 1 2 Note When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
Chapter 2 d Lift up the support flap to prevent paper from sliding off the face down output tray, or remove each page as soon as it comes out of the machine. Printing on envelopes and thick paper from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. a 14 Open the MP tray and lower it gently.
Loading paper b Pull out the MP tray support and unfold the flap (1). 2 1 c Lift up the support flap to prevent envelopes or sheets of thick paper from sliding off the face down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine. 1 e d Open the back cover (Face up output tray). Put up to 3 envelopes or up to 25 sheets of thick paper [43 lb (163 g/m2)] in the MP tray. If you add more envelopes or paper it may cause a jam.
Chapter 2 f Pull down the two gray levers, one on the left-hand side and one on the righthand side, to the envelope position as shown in the illustration below. g h i Close the back cover. Send the print data to the machine. When you have finished printing, open the back cover and reset the two gray levers which were pulled down in step f back to their original positions. Note • Remove each printed envelope immediately to prevent a paper jam.
Loading paper Unscannable and unprintable areas 2 The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. 2 2 Usage 2 Document Size Top (1) Left (2) Bottom (1) Right (2) Letter 0.12 in. (3 mm) 0.16 in. (4 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm) Copy* Letter 0.16 in. (4 mm) 0.16 in. (4 mm) *a single copy or a 1 in 1 copy A4 0.16 in. (4 mm) 0.16 in.
Chapter 2 Paper settings Paper Size and Type e 2 2 When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page. You can use the following sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and the following sizes for printing faxes: A4, Letter, Legal or Folio (8.5 in. × 13 in.).
Loading paper Tray Use in copy mode 2 Tray Use in fax mode 2 You can change the priority tray that the machine will use for printing copies. You can change the default tray that the machine will use for printing received faxes. When you choose Tray#1 Only, MP Only or Tray#2 Only 1, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
Chapter 2 Tray Use in print mode 2 You can change the default tray the machine will use for printing from your computer. a b Press MENU. Press a or b to display General Setup. Press General Setup. c Press a or b to display Tray Setting. Press Tray Setting. d Press a or b to display Tray Use:Print. Press Tray Use:Print. e Press Tray#1 Only, Tray#2 Only 1, MP Only, MP>T1>T2 1 or T1>T2 1>MP. 1 f 20 The Tray#2 Only or T2 appears only if the optional tray is installed. Press Stop/Exit.
Loading paper Acceptable paper and other print media Recommended paper and print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper, labels or envelopes. For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Chapter 2 Paper capacity of the paper trays Paper Tray (Tray 1) 2 Paper size Paper types No. of sheets A4, Letter, Legal, B5, Executive, A5, A5 (Long Edge), A6, B6, Plain paper, Thin paper and Recycled paper up to 250 [20 lb (80 g/m2)] 50 sheets [20 lb (80 g/m2)] Length: 4.57 to 16 in. (116 to 406.
Loading paper Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Chapter 2 Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Loading paper Labels 2 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
3 Loading documents How to load documents Note 3 You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass. Using the automatic document feeder (ADF) 3 • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 27. • It is easier to use the ADF if you are loading a multiple page document. • Make sure documents with correction fluid or written with ink are completely dry.
Loading documents b Note • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. • To scan non-standard documents, see Using the scanner glass on page 27. Using the scanner glass 3 3 You can use the scanner glass to fax, copy or scan pages of a book one page at a time. Document Sizes Supported Length: 3 Up to 14.0 in. (355.
4 Sending a fax How to send a fax 4 c 4 The following steps show how to send a fax. a Set the scanner glass size, fax resolution or contrast if you want to change them. Note When you want to send a fax, or change fax send or receive settings, press the (FAX) key to illuminate it in blue.
Sending a fax e f Enter the fax number using the dial pad. You can also enter the fax number on the LCD by pressing Address Book and Send a fax, or you can press an One Touch key on the machine’s control panel. (For details, see How to dial on page 44.) Press Black Start or Color Start. Faxing from the ADF The machine starts scanning the document.
Chapter 4 Color fax transmission 4 Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machine's memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off). Canceling a fax in progress Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialing or sending, the LCD will show Cancel Job?. Press Yes to cancel the fax.
Sending a fax Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.) • If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If transmission is not successful, NG will appear next to RESULT.
5 Receiving a fax Receive modes Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
Receiving a fax To set the receive mode follow the instructions below: a b Press MENU. c Press a or b to display Receive Mode. Press Receive Mode. d e Press Fax Only, Fax/Tel, External TAD or Manual. Press a or b to display Initial Setup. Press Initial Setup. Press Stop/Exit. The LCD will display the current receive mode.
Chapter 5 Using receive modes 5 5 Fax Only mode will automatically answer every call as a fax. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine.
Receiving a fax Receive Mode settings Ring Delay The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4. (See Easy Receive on page 36.) 5 5 F/T Ring Time (Fax/Tel mode only) 5 When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.
Chapter 5 Easy Receive If Easy Receive is On: 5 5 The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. If Easy Receive is Off: 5 If you are at the machine and answer a fax call first by lifting the external handset, then press Black Start or Color Start, and then press Receive to receive the Fax.
6 Telephone services and external devices Telephone line services Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Chapter 6 Distinctive Ring 6 Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern.
Telephone services and external devices Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Chapter 6 Turning off distinctive ring a b Press MENU. c Press a or b to display Miscellaneous. Press Miscellaneous. d e f Press Distinctive. Press a or b to display Fax. Press Fax. Press Off. Press Stop/Exit. Note If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 32.
Telephone services and external devices Connections The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE. b Plug the telephone line cord from your external TAD into the back of the machine, in the jack labeled EXT.
Chapter 6 External and extension telephones Connecting an external or extension telephone 6 6 Using an external telephone (Connected to the EXT. jack of the machine) You can connect a separate telephone directly to your machine as shown in the diagram below. Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.
Telephone services and external devices Using Remote Codes Fax Receive Code 6 6 If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code l51. Wait for the chirping sounds then replace the handset. (See Easy Receive on page 36.) If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Black Start or Color Start.
7 Dialing and storing numbers How to dial 7 You can dial in any of the following ways. Manual dialing Speed dialing a b Press Address Book. c Press Send a fax or Send a E-mail. d Press Black Start or Color Start. 7 Use the dial pad to enter all the digits of the telephone or fax number. Press the three-digit number you want to call. You can also display the numbers in alphabetical order by pressing on the Touchscreen.
Dialing and storing numbers Search 7 You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbers on page 48 and Storing Speed Dial numbers on page 50.) a b c Press Address Book. d Press a or b to scroll until you find the name you are looking for. Press the name you are looking for. e Press Send a fax or Send a E-mail. f Press Black Start or Color Start.
Chapter 7 Storing numbers 7 You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number. If you lose electrical power, the quick dial numbers stored in the memory will not be lost.
Dialing and storing numbers One Touch and Speed Dial Storage Options 7 The following chart shows the selections for the settings for One Touch and Speed Dial numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps. Step 1 Step 2 Step 3 Step 4 Step 5 Enter Name Select Registration Type Enter Number or E-mail Address Select Resolution Select File type Enter the name you want to store Fax Enter the Fax Number Standard, Fine, S.
Chapter 7 Storing One Touch Dial numbers c Press d or c to select Fax, IFAX, E-Mail B&W PDF, E-Mail B&W TIFF, E-Mail Color PDF, E-Mail Color JPEG, E-Mail Color XPS, E-Mail Gray PDF, E-Mail Gray JPEG, E-Mail Gray XPS. d Enter the telephone, fax number (up to 20 characters each) or E-mail address (up to 60 characters each). Use the chart on Entering text on page 176 to help you enter letters. Press OK.
Dialing and storing numbers e To save a fax/scan resolution along with the fax number/E-mail address, go to the appropriate step as shown in the following table. Option selected in step c f IFAX g If you chose E-Mail Color JPEG or E-Mail Color XPS, go to step l. j h E-Mail B&W TIFF i If you chose E-Mail Gray JPEG or E-Mail Gray XPS, go to step l.
Chapter 7 Storing Speed Dial numbers You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys (for example: press Address Book, the number you want to call and Send a fax). The machine can store 300 Speed Dial numbers (001-300). a b c d Press Address Book. Press More. Press OK to store the number or E-mail address without a name.
Dialing and storing numbers j Select the resolution from 200 dpi or 200 x 100 dpi. If you chose E-Mail B&W PDF, go to step m. If you chose E-Mail B&W TIFF, go to step n. k Select the resolution from 100 dpi, 200 dpi, 300 dpi or 600 dpi. If you chose E-Mail Color PDF, go to step m. If you chose E-Mail Color JPEG or E-Mail Color XPS, go to step n. l Select the resolution from 100 dpi, 200 dpi or 300 dpi. If you chose E-Mail Gray PDF, go to step m.
Chapter 7 e Press Name: Number/Address: Resolution: or PDF Type: f Do one of the following: If you chose Name:, enter the name (up to 15 characters) by pressing the buttons on the Touchscreen. Press OK. If you chose Number/Address:, enter the new number (up to 20 digits) or E-mail address (up to 60 digits) by pressing the buttons on the Touchscreen. Press OK. If you chose Resolution:, press one of the available resolution options displayed on the Touchscreen.
8 Making copies c How to copy Press Black Start or Color Start. 8 The following steps show the basic copy operation. For details about each option, see Advanced User's Guide. a 8 When you want to make a copy, press (COPY) to illuminate it in blue. Make sure you are in Copy mode.
9 Printing data from a USB Flash memory drive or digital camera supporting mass storage b With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode. 9 Choose Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print. 1 Note 2 • Some USB Flash memory drives may not work with the machine.
Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly from the USB Flash memory drive or digital camera supporting mass storage a Note • Make sure your digital camera is turned on. 9 Connect your USB Flash memory drive or digital camera to the USB direct interface (1) on the front of the machine. Press Direct Print. Your machine will enter Direct Print Mode.
Chapter 9 e Press a or b to display an option setting you need to change. Press the option and change the setting. Changing the default settings for direct print Note You can change the default settings for Direct Print. • You can choose the following settings: Paper Size a Connect your USB Flash memory drive or digital camera to the USB direct interface on the front of the machine. b c d Press Direct Print on the LCD. e Press the new option you want.
10 How to print from a computer Printing a document 10 10 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Printing for Windows ® or Printing and Faxing for Macintosh in the Software User's Guide for details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command.
11 How to scan to a computer Scanning a document as PDF file using ControlCenter4 (Windows®) 11 11 (For Macintosh users) See Scanning in the Software User's Guide. Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer. a b Load your document.
How to scan to a computer e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg). Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 11 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document.
Chapter 11 g 60 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer Changing the SCAN key settings Before scanning 11 11 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Configuring Network Scanning in the Software User's Guide.
Chapter 11 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the pull-down list. f 62 Click OK.
How to scan to a computer Scanning using the SCAN key a b c d e f 11 Load your document. (See How to load documents on page 26.) Press (SCAN). Press Scan to PC. Press File. (For Network users) Press a or b to choose the destination computer you want to send to. Press OK. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the dial pad on the control panel. Press OK.
A Routine maintenance Replacing the consumable items A The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Toner cartridge See Replacing a Toner cartridge on page 68. Order No.
Routine maintenance LCD messages Consumable item to replace Approximate life How to replace Order No. Toner Low Toner cartridge See page 68. TN-310BK 3, Prepare New Toner Cartridge.X X = Black, Cyan, Magenta, Yellow 2,500 pages 1 2 3 TN-315BK 4, TN-310C 3, 6,000 pages 1 2 4 TN-315C 4, TN-310M 3, TN-315M 4, TN-310Y 3, 1,500 pages 1 2 3 TN-315Y 4 3,500 pages 1 2 4 Replace Parts Waste toner box WT Box End Soon 50,000 pages 1 See page 92.
You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD. LCD messages Consumable item to replace Approximate life How to replace Order No. Replace TonerX Toner cartridge See page 68.
Routine maintenance Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Replacing a Toner cartridge Order No. For the Order No. of toner cartridges, see Replacing the consumable items on page 64. The Standard toner cartridges can print approximately 2,500 pages (black) or approximately 1,500 pages (cyan, magenta, yellow) 1. The High Yield toner cartridges can print approximately 6,000 pages (black) or approximately 3,500 pages (cyan, magenta, yellow) 1. Actual page count will vary depending on your average type of document.
Routine maintenance Replacing the toner cartridges a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. A c Hold the green handle of the drum unit. Pull the drum unit out until it stops.
d Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully.
Routine maintenance e Push to release the latches of the corona wire cover (1), and then open the cover. f Clean the corona wires inside the drum unit by gently sliding the green tabs from left to right and right to left several times. 1 1 Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
g Close the corona wire cover. IMPORTANT • Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine.
Routine maintenance IMPORTANT Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations. C M Y K k Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
l Push the drum unit in until it stops. Cleaning the corona wires If you have print quality problems, clean the four corona wires as follows: a m Close the front cover of the machine. Note After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode. 74 Press the front cover release button and then open the front cover.
Routine maintenance b Hold the green handle of the drum unit. Pull the drum unit out until it stops. c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
d Push to release the latches of the corona wire cover (1), and then open the cover. e Clean the corona wires inside the drum unit by gently sliding the green tabs from left to right and right to left several times.
Routine maintenance Note f Close the corona wire cover. g Repeat steps d to f to clean each of three remaining corona wires. • Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. • We recommend that you clean the corona wire for each color. If you want to clean only the corona wire of the color that caused the print quality problem, see the illustration below to identify the position of each of the corona wires.
h Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. i Push the drum unit in until it stops. j Close the front cover of the machine.
Routine maintenance Replacing the drum unit Order No. DR-310CL A new drum unit can print approximately 25,000 Letter or A4 size single-sided pages. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 25,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate.
Replacing the drum unit IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.) a 80 Make sure that the machine is turned on. A b Press the front cover release button and then open the front cover.
Routine maintenance c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. e Hold the handle of the toner cartridge and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
f Unpack the new drum unit and remove the protective cover. • Wait to unpack the new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit. g Hold the handle of the toner cartridge and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
Routine maintenance h Make sure the green lock lever (1) is in the release position as shown in the illustration. j 1 1 k i Turn the green lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. 1 A 2 l Close the front cover of the machine.
Resetting the drum counter When you replace a drum unit with a new one, you will need to reset the drum counter by completing the following steps: a b Press MENU. Press a or b to display Machine Info.. Press Machine Info.. A Replacing the belt unit Order No. BU-300CL A new belt unit can print approximately 50,000 Letter or A4 size single-sided pages. Replace Parts Belt Unit When the Replace Parts Belt Unit message appears on the LCD, you will need to replace the belt unit: c d e Press Reset Menu.
Routine maintenance b Press the front cover release button and then open the front cover. c Hold the green handle of the drum unit. Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Routine maintenance • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. A f Unpack the new belt unit.
g Put the new belt unit back in the machine. Make sure the belt unit is level and fits firmly into place. h Make sure the green lock lever (1) is in the release position as shown in the illustration. 1 i Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
Routine maintenance j Turn the green lock lever (1) clockwise to the lock position. 1 k Push the drum unit in until it stops. Resetting the belt unit counter A When you replace a belt unit with a new one, you will need to reset the belt unit counter by completing the following steps: a b Press MENU. c d e Press Reset Menu. f Press Stop/Exit. Press a or b to display Machine Info.. Press Machine Info.. Press Belt Unit. The machine will display Reset Belt Unit?. Press Yes.
Replacing the waste toner box A Order No. WT-300CL A new waste toner box can print approximately 50,000 Letter or A4 size single-sided pages. Replace Parts WT Box End Soon A If the LCD shows Replace Parts WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
Routine maintenance c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
Routine maintenance e Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. f Remove the two pieces of orange packing material and discard them. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Note This step is only necessary when you are replacing the waste toner box for the first time, and are not required for the replacement waste toner box.
g Hold the green handle of the waste toner box and remove the waste toner box from the machine. CAUTION Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Routine maintenance i Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the green lock lever (1) is in the release position as shown in the illustration. 1 k Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
l Turn the green lock lever (1) clockwise to the lock position. 1 m Push the drum unit in until it stops. n Close the front cover of the machine.
B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself.
Error Message Cause Action Condensation One of the issues that can cause this error is that condensation may form inside the machine after a room temperature change. Leave the machine powered on, and fully open the front cover. Wait 30 minutes, switch OFF and close the cover, then switch ON. If this does not clear the error, call Brother Customer Service. Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode. Check the other fax machine’s polling setup.
Troubleshooting Error Message Cause Action Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 108 or Using the automatic document feeder (ADF) on page 26. Drum Error The corona wire on the drum unit needs to be cleaned. Clean the corona wire on the drum unit. (See Cleaning the corona wires on page 74.) Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the drum unit on page 80.
Error Message Cause Action Jam Tray 1 The paper is jammed in the paper tray of the machine. (See Paper is jammed in paper tray 1 or tray 2 on page 111.) Jam Tray 2 Limit Exceeded The printing limit set by Secure Contact your administrator to check your Function Lock 2.0 was reached. Secure Function Lock Settings. Low Temperature The room temperature is too low for the machine to operate. Increase the room temperature to allow the machine to operate.
Troubleshooting Error Message Cause Action Out of Memory The machine’s memory is full. Fax sending or copy operation in progress Do one of the following: Press Black Start or Color Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the faxes from the memory. Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory.
Error Message Cause Action Registration failed Registration failed. Do one of the following: Turn off the machine’s power switch. Wait a few seconds, then turn it on again. Try Manual Registration, MENU, Printer, Manual Regist.. (See Manual Registration in Appendix A of the Advanced User's Guide.) Put in a new belt unit. (See Replacing the belt unit on page 86.) If the problem continues, call Brother Customer Service.
Troubleshooting Error Message Cause Action Replace Parts It is time to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. PF Kit 1 PF Kit 2 To replace PF Kit call Brother Customer Service at: PF Kit MP 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.
Error Message Cause Action Toner Low The toner cartridge is near the end of its life. Buy a new toner cartridge for the color that is indicated on the LCD before you get a Replace Toner message. Too Many Files There are too many files stored Reduce the number of files stored on the USB on the USB Flash memory drive. Flash memory drive. Unusable Device An incompatible or defective device has been connected to the USB direct interface.
Troubleshooting Transferring your faxes or Fax Journal report Transferring faxes to your PC B If the LCD shows: Print Unable XX You can transfer the faxes from your machine’s memory to your PC. a Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive, see PC-FAX receiving in the Software User's Guide.) b Make sure that you have set PC Fax Receive on the machine.
Document jams Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. d e Close the ADF cover. 108 B Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover. B Pull the jammed document out to the right. Pull the jammed document out to the left. Press Stop/Exit. Press Stop/Exit.
Troubleshooting Removing small documents jammed in the ADF a b c d B Document is jammed at the output tray B Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. Close the document cover. Press Stop/Exit.
Paper jams Paper is jammed in the MP tray d B When loading paper in the MP tray, make sure that the paper stays under the maximum paper mark (1) on both sides of the tray. B If the LCD shows Jam MP, follow these steps: a b Remove the paper from the MP tray. Remove any jammed paper from in and around the MP tray. 1 e c 110 Fan the paper stack, and then put it back in the MP tray. Press Black Start or Color Start to resume printing.
Troubleshooting Paper is jammed in paper tray 1 or tray 2 If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: a Pull the paper tray completely out of the machine. For Jam Tray 1: For Jam Tray 2: WARNING B DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand. b Use both hands to slowly pull out the jammed paper.
IMPORTANT If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 114. Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes to cool down. b Open the back cover. Note Pulling out the jammed paper downwards allows you to remove the paper easier.
Troubleshooting WARNING HOT SURFACE c Pull the green tabs (2) at the left and right hand sides toward you and fold down the fuser cover (1). 2 After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
e Close the fuser cover (1). Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps: a Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. 2 1 2 Note If you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover.
Troubleshooting c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
IMPORTANT e Pull out the jammed paper slowly. f Make sure the green lock lever (1) is in the release position as shown in the illustration. • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. i Push the drum unit in until it stops. j Close the front cover of the machine. 1 2 h Turn the green lock lever (1) clockwise to the lock position. Note 1 If you turn off the machine while the LCD shows Jam Inside, the machine will print incomplete data from your computer.
Paper is jammed underneath paper tray 1 If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes to cool down. b Pull the paper tray completely out of the machine. WARNING B DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand. c If paper is not caught inside the machine, turn the paper tray over and check underneath the paper tray.
Troubleshooting d If the paper is not caught in the paper tray, open the back cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
e Push down and pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). g Close the fuser cover (1). 1 1 h i f 120 Using both hands, gently pull out the jammed paper. Fully close the back cover. Put the paper tray firmly back in the machine.
Troubleshooting If you are having difficulty with your machine B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Telephone line or connections (continued) Difficulties Suggestions The machine does not answer when called. Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings on page 35.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
Troubleshooting Receiving Faxes (continued) Difficulties Suggestions Cannot receive a fax. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the ring delay setting: (continued) If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay on page 35.) If the answer mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2.
Sending faxes Difficulties Suggestions Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.) Transmission Verification Report says RESULT:NG. There is probably temporary noise or static on the line. Try sending the fax again.
Troubleshooting Copy difficulties (continued) Difficulties Suggestions Vertical black line appears in copies. Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. (See Cleaning the scanner in Appendix A of the Advanced User's Guide and Cleaning the corona wires on page 74.) Copies are blank. Make sure you are loading the document properly.
Printing difficulties (continued) Difficulties Suggestions The machine does not print on both sides of the paper even though the printer driver setting is Duplex. Check the paper size setting in the printer driver. You need to choose Letter, Legal The machine is not printing or has stopped printing. If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the print job cannot be completed.
Troubleshooting Paper handling difficulties Difficulties Suggestions The machine does not feed paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a Paper Jam message. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again.
Network difficulties Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more information. Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration report to see your current Network settings. (See Reports in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good.
Troubleshooting Network difficulties (continued) Difficulties Suggestions Your computer cannot find your machine. (Windows®) The firewall setting on your PC may be rejecting the necessary network connection. (For details, see the instructions above.) (Macintosh) The computer may be unable to detect the machine due to the firewall settings. Change or disable the firewall settings.
Setting Dial Tone detection Setting the Dial Tone to Detection will shorten the Dial Tone detect pause. a b c d e Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Dial Tone. Press Dial Tone. B Telephone line interference / VoIP If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.
Troubleshooting Improving the print quality B If you have a print quality problem, print a test page first (MENU, Printer, Print Options, Test Print). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first.
Examples of poor print quality White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Troubleshooting Examples of poor print quality Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality The color of your printouts is not what you expected Recommendation Make sure Toner Save mode is off in the control panel of the machine or the printer driver. Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.) Adjust the color by using the custom setting in the printer driver and by using the control panel of the machine. Colors the machine can print and colors you see on a monitor are different.
Troubleshooting Examples of poor print quality Uneven density appears periodically across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.
Examples of poor print quality Poor fixing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using.
Troubleshooting Examples of poor print quality Make sure that the two gray envelope levers are pulled down when you are printing envelopes. EFGHIJKLMN ABCDEFG Envelope creases Recommendation If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.
Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. a b Press MENU. Press a or b to display Machine Info.. Press Machine Info.. c The machine will display the machine’s Serial Number on the LCD. d Press Stop/Exit. B Reset functions The following reset functions are available: B 1 Network You can reset the internal print server back to its default factory settings such as the password and IP address information.
Troubleshooting How to reset the machine a b B Press MENU. Press a or b to display Initial Setup. Press Initial Setup. c Press a or b to display Reset. Press Reset. d Press Network, Address & Fax or All settings to choose the reset function you want to use. e Do one of the following; To reset the settings, press Yes and go to step f. To exit without making changes, press No and go to step g. f You will be asked to reset the machine.
C Menu and features On-screen programming C Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. You can program your machine by using the Menu table that begins on page 141. These pages list the menu selections and options. 140 MENU button and mode keys Access the main menu.
Menu and features Menu table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. C MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page General Setup Mode Timer — — 0 Sec Sets the time to return to Fax mode and the time the machine will change from a restricted user to Public user mode when using Secure Function Lock. See 1.
Level 1 Level 2 Level 3 Level 4 Options Descriptions General Setup Tray Setting Tray#1 — Paper Size 18 (Continued) (Continued) Sets the size and type of paper in paper tray #1. Sets the size and type of paper in paper tray #2. 18 A4 Page Letter* Legal Executive A5 A5 L A6 B5 B6 Folio Paper Type Thin Plain* Thick Thicker Recycled Paper Tray#2 (This menu only appears if you have the optional tray#2.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions General Setup Tray Setting Tray Use:Copy — Tray#1 Only 19 (Continued) (Continued) Chooses the tray that will be used for Copy mode. Chooses the tray that will be used for Fax mode. 19 Chooses the tray that will be used for Print mode. 20 Tray#2 Only Page MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page General Setup Volume Ring — Off Adjusts the ring volume. See 1. (Continued) Low Med* High Beeper — Off Low Adjusts the beeper volume. Med* High Speaker — Off Low Adjusts the speaker volume. Med* High Ecology Toner Save — On Off* Sleep Time — Range varies depending on models. Backlight — Light* Increases the page yield of the toner cartridge. Conserves power.
Menu and features C MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Fax Setup Receive Ring Delay — 0 Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 35 Sets the length of the pseudo/double-ring time in Fax/Tel mode. 35 Receives fax messages automatically when you answer a call and hear fax tones. 36 Allows you to answer all calls at an extension telephone and use codes to turn the machine on or off. You can personalize these codes.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Fax Setup Receive Print Density — -2 See 1. (Continued) (In Fax mode only) Makes printouts darker or lighter. -1 0* (Continued) +1 +2 Fax Rx Stamp — On Off* Duplex — On Off* Setup Send Batch TX — On Off* Coverpage Setting Report Setting Transmission Prints the received time and date on the top of the received faxes. Prints receive faxes on both sides of the paper.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Fax Dial Restrict. Dial Pad — Off* You can set the machine to restrict dialing when using the dial pad. See 1. (Continued) Enter # twice On One Touch Dial — Off* Enter # twice On Speed Dial — Off* Enter # twice On LDAP Server — Off* Enter # twice On You can set the machine to restrict the dialing of One Touch numbers. You can set the machine to restrict the dialing of Speed Dial numbers.
C MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Printer Emulation — — Auto* Choose the emulation mode. See 2. HP LaserJet BR-Script 3 Print Options Internal Font — HP LaserJet BR-Script 3 Duplex Configuration — — Test Print — — Prints a test page. — — Off* Enables or disables duplex printing. You can also choose long edge or short edge duplex printing.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Printer Manual Regist. Print Chart — — Print the chart to manually check the registration of the colors. See 1. Set Regist. 1 Magenta Left — Sets the correction value on the chart you printed from Print Chart. Normal* Sets the interval time you want to carry out the auto registration and the calibration.
C MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Print Reports Transmission View on LCD — — — — You can view the Transmission Verification Report for your last 200 outgoing faxes and print the last report. See 1. Print Report Help List — — — Prints the Help List so you can see at-aglance how to quickly program your machine. Tel Index List Numerical Order — — Lists names and numbers stored in the One Touch and Speed Dial memory, in numerical or alphabetical order.
Menu and features C MENU Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 Wired LAN TCP/IP Boot Method — Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP DHCP (IP Boot Tries) 3* [00000-32767] Specifies the number of setting trials when the Boot Method allows automatic IP setting. IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. Subnet Mask — [000-255]. [000-255]. [000-255].
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 Wired LAN TCP/IP DNS Server — Primary (Continued) (Continued) (Continued) Specifies the IP address of the primary or secondary DNS server. [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] APIPA — On* Off IPv6 — On Off* Ethernet — — Auto* 100B-FD Automatically allocates the IP address from the link-local address range. Enable or Disable the IPv6 protocol.
Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 WLAN TCP/IP Boot Method — Auto* Chooses the BOOT method that best suits your needs. (Continued) Static RARP BOOTP DHCP (IP Boot Tries) — IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. Subnet Mask — [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. Gateway — [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 WLAN TCP/IP DNS Server — Primary (Continued) (Continued) (Continued) Specifies the IP address of the primary or secondary DNS server. [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] APIPA — On* Off IPv6 — On Off* — — — You can configure your internal print server.
Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 WLAN WLAN Status Signal — Strong (Continued) (Continued) (Continued) You can see the current wireless network signal strength. Medium Weak None SSID — — You can see the current SSID. Comm. Mode — Ad-hoc You can see the current Communication Mode. Infrastructure None MAC Address — — — Shows the MAC address of the machine.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 E-mail/IFAX Setup Server POP3 POP3 Server (Continued) (Continued) (Continued) Name (Up to 64 characters) Enter the POP3 server address. IP Address [000-255]. [000-255]. [000-255]. [000-255] POP3 Port 110* [00001-65535] Mailbox Name — Enter the mail box name. (Up to 60 characters) Mailbox Pwd — Enter the password to login to the POP3 server.
Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network1 E-mail/IFAX Setup Mail RX Header — All (Continued) (Continued) (Continued) Selects the contents of the mail header to be printed. Subject+From+To None* Del Error Mail — Notification — On* Off On MDN Deletes error mails automatically. Receives notification messages. Off* Setup Mail TX Sender Subject — — Displays the subject that is attached to the Internet Fax data.
C MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Machine Info. Serial No. — — — You can check the serial number of your machine. 138 Page Counter — — Total You can check the number of total pages the machine has printed during its life. See 1. Fax/List Copy Print Parts Life 1 Drum — — Belt Unit — — Fuser — — Laser — — PF Kit MP — — PF Kit 1 — — PF Kit 2 — — See Advanced User's Guide The factory settings are shown in Bold with an asterisk.
Menu and features C MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Initial Setup Receive Mode — — Fax Only* Chooses the receive mode that best suits your needs. 32 Fax/Tel Page External TAD Manual Date&Time Date&Time — — Puts the date and time on the LCD and in headings of faxes you send. See 2. Auto Daylight — On Changes for Daylight Savings Time automatically. See 1. See 3. Off* Station ID Time Zone — UTCXXX:XX Sets the time zone for your country.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Initial Setup Local Language — — (in USA) Allows you to change the LCD language for your country. See 2. (Continued) English* Español (in Canada) English* Français 1 See Advanced User's Guide. 2 See Quick Setup Guide. 3 See Network User's Guide. The factory settings are shown in Bold with an asterisk.
Menu and features FAX ( ) C Level 1 Level 2 Level 3 Level 4 Options Descriptions Address Book More Set One Touch Dial — — Stores up to 40 One Touch Dial numbers, so you can dial by pressing one key (and Black Start or Color Start). 48 Set Speed Dial — — Stores up to 300 Speed Dial numbers, so you can dial by pressing only a few keys (and Black Start or Color Start). 50 Setup Groups — — Sets up to 20 Group numbers for Broadcasting. See 1.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Glass ScanSize — — — A4 To fax an A4, Legal or Folio size document, you'll need to change the Glass Scan Size setting.
Menu and features COPY ( ) C Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page Quality — — Auto* — You can choose the Copy resolution for your type of document. See 1. 100%* — — Enlarge 104% EXE i LTR You can choose the enlargement ratio for 141% A5 i A4 the next copy. Text Photo Graph Enlarge/Reduce — — 200% Reduce 50% 70% A4 i A5 You can choose the reduction ratio for the next copy.
Level 1 Level 2 Level 3 Brightness — — Options 1 Options 2 Descriptions Page — Adjusts the brightness for copies. See 1. — Adjusts the contrast for copies. — You can choose to stack or sort multiple copies. — You can make N in 1 and 2 in 1 ID copies. -2 -1 0 +1 +2 Contrast — — -2 -1 0 +1 +2 Stack/Sort — — Stack* Sort Page Layout — — Off(1in1)* 2in1(P) 2in1(L) 2in1(ID) 4in1(P) 4in1(L) Color Adjust — — Red -2 Adjusts the red color for copies.
Menu and features Level 1 Level 2 Level 3 Options 1 Color Adjust — — Blue Options 2 -2 (Continued) Descriptions Page Adjusts the blue color for copies. See 1. -1 0 +1 +2 Set New Default — — Quality — You can save your copy settings as the default settings. Brightness Contrast Color Adjust Factory Reset — — — — You can restore all copy settings to the factory settings.
SCAN ( ) C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Scan to USB Quality — — Color 100 dpi* You can choose the scan resolution and file format for your document. See 1.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Scan to USB Glass ScanSize — — A4 To scan an A4, Legal or Folio size document, you'll need to change the Glass Scan Size setting. See 1. (Continued) Letter* Legal/Folio File Size — — Small Middle* You can choose the file size for color or gray scale scanning. Large Set New Default — — Quality File Type Glass ScanSize You can save your scan to USB settings as the default settings.
Level 1 Level 2 Level 3 Level 4 Options Scan to Network (Profile name) File Type — (Continued) (Continued) (Continued) (If you chose a B&W option in the Quality setting) Descriptions See 1. PDF* PDF/A Secure PDF Signed PDF TIFF Duplex Scan — Off* DuplexScan :LongEdge Chooses the duplex scanning format. DuplexScan :ShortEdge Glass ScanSize — A4 Letter* Legal/Folio File Size — Small Middle* To scan an A4, Legal or Folio size document, you'll need to change the Glass Scan Size setting.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Scan to FTP (Profile name) File Type — (Continued) (Continued) (If you chose a Color or Gray option in the Quality setting) Descriptions Page See 1. PDF* PDF/A Secure PDF Signed PDF JPEG XPS (If you chose a B&W option in the Quality setting) PDF* PDF/A Secure PDF Signed PDF TIFF Duplex Scan — Off* DuplexScan :LongEdge Chooses the duplex scanning format.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Scan to E-mail Manual/ Quality — Color 100 dpi* You can choose the scan resolution and file format for your document. See 1.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Scan to E-mail Manual/ File Size — Small See 1. (Continued) Address Book Middle* You can choose the file size for color or gray scale scanning. (Continued) Large Number of Destinations — Set New Default — — You can add multiple destination E-mail addresses. Quality You can save your scan to E-mail settings as the default settings.
Other Functions C Level 1 Level 2 Level 3 Level 4 Options Descriptions Direct Print (Select File) Print Settings / (Copy Pages (001–999)) Paper Size A4 Sets the paper size when printing directly from the USB flash memory drive. 55 Sets the print media type when printing directly from the USB flash memory drive. 55 Sets the page layout when printing multiple pages directly from the USB Flash memory drive. 55 Sets the page orientation when printing directly from the USB Flash memory drive.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Direct Print (Select File) Collate On* (Continued) Enables or disables page collation when printing directly from the USB Flash memory drive. 55 (Continued) Print Settings / (Copy Pages (001–999)) Chooses the tray when printing directly from the USB Flash memory drive. 55 Sets the print quality option when printing directly from the USB Flash memory drive.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Direct Print Default Settings Paper Type — Thin 56 (Continued) (Continued) Sets the default media type when printing directly from the USB flash memory drive. Sets the default page style when printing multiple pages directly from the USB Flash memory drive. 56 Sets the default page orientation when printing directly from the USB Flash memory drive.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Secure Print (Select User) (Select Secure Print Job) Password: Print You can print data saved in the memory drive when you enter your four-digit password. See 1. Delete (The Secure Print button on the LCD becomes active when there is secure data.) 1 See Software User's Guide The factory settings are shown in Bold with an asterisk.
Entering text C When you are setting certain menu selections, you may need to enter text into the machine. Press repeatedly to choose between letters, numbers or special characters. Press change between upper case and lower case. to Inserting spaces To enter a space, press the space key button or c. Making corrections If you entered an incorrect character and want to change it, use the arrow buttons to move the cursor under the incorrect character. Then press . Enter the correct character.
D Specifications D General D Note This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 256 MB LCD (liquid crystal display) Touchscreen 5 in. (12.6 cm) Color LCD 1 Power Source Power Consumption 110 - 120 V AC 50/60 Hz 2 Peak: 1200 W Copying (Average): Approx.
Noise level Sound power Operating (Colour Printing): LWAd = 6.94 B (A) Operating (Monochrome Printing): LWAd = 6.88 B (A) Ready: LWAd = 4.8 B (A) Sound pressure Temperature Humidity ADF (automatic document feeder) 178 Operating (Printing): LPAm = 57 dB (A) Ready: LPAm = 33 dB (A) Operating: 50 °F to 90.5 °F (10 to 32.
Specifications Document Size Document Size (Single-sided) D ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Length: 5.8 to 14 in. (147.3 to 356.0 mm) Scanner Glass Max. 8.5 in. (215.9 mm) Width: Scanner Glass Max. 14.0 in. (355.6 mm) Length: Document Size (2-sided (Duplex)) ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Length: 5.8 to 14 in. (147.3 to 356.
Print media Paper Input D Paper Tray Paper Type: Plain Paper, Thin Paper or Recycled Paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum Paper Tray Capacity: Up to 250 sheets of 20 lb (80 g/m2) Plain Paper Multi-purpose tray (MP tray) Paper Type: Envelope, Env. Thin, Env.
Specifications Duplex Printing 1 Manual Duplex: Yes Automatic Duplex: Yes Paper Size (Automatic Duplex): Letter, Legal and Folio Paper Weight (Automatic Duplex): 16 to 28 lb (60 to 105 g/m2) Paper Type (Automatic Duplex): Plain Paper, Thin Paper, Recycled Paper or Glossy Paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
Fax D Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback: 2-sided (Duplex) Print Receiving Yes Automatic 2-sided (Duplex) Sending Yes (from ADF) Scanning Width Max. 8.2 in. (208 mm) Printing Width Max. 8.2 in. (208 mm) Gray Scale 8 bit/256 levels Resolution Horizontal: 33,600 bps 203 dot/in. (8 dot/mm) Vertical Standard: 98 line/in. (3.85 line/mm) (Mono) 196 line/in. (7.7 line/mm) (Color) Fine: 196 line/in. (7.7 line/mm) (Mono) 196 line/in. (7.
Specifications Copy D Color/Mono Yes/Yes Copy Width Max. 8.3 in.
Scanner D Color/Mono Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista ®/ Windows® 7) Mac OS X 10.4.11 – 10.6.x 1 WIA Compliant Yes (Windows® XP/Windows Vista®/Windows® 7) ICA Compliant Yes (Mac OS X 10.6.x) Color Depth 48 bit internal / 24 bit external color Resolution Up to 19200 × 19200 dpi (interpolated) 2 Up to 1200 × 2400 dpi (optical) (from Scanner Glass) Up to 1200 × 600 dpi (optical) (from ADF) Scanning Width Max.
Specifications Printer D Automatic 2-sided (Duplex) Print Yes Emulations PCL6, BR-Script3 (PostScript® 3™) Resolution 600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality Print Speed Up to 14 sides/minute (7 sheets/minute) (Monochrome Duplex) (Letter size) 1 1 Print Speed (Color Duplex) Up to 14 sides/minute (7 sheets/minute) (Letter size) 1 Print Speed (Monochrome) Up to 30 pages/minute (Letter size) 1 Print Speed (Color) Up to 30 pages/minute (Letter size) 1 First Print Out Time (Monochrome)
Interfaces D USB It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters) long. 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN 3 IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported.
Specifications Direct Print feature 1 D Compatibility PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), PostScript® 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0. Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
Scan to USB feature File formats Black and white TIFF, PDF, PDF/A, Secure PDF, Signed PDF Color and Gray document JPEG, PDF, PDF/A, Secure PDF, Signed PDF, XPS 188 D
Specifications Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Windows® Operating Windows® 2000 Intel® Pentium ® II or equivalent System 1 Professional 5 Minimum RAM 64 MB Recommended RAM 256 MB Hard Disk Space to install For Drivers For Applications 150 MB 500 MB 1.
Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows Server® Processor Minimum Speed Intel® Pentium® III or equivalent Minimum RAM Recommended Hard Disk Space RAM to install 256 MB 512 MB 512 MB 2 GB 512 MB 1 GB 1 GB 2 GB For Drivers For Applications Supported Supported PC PC Software Interface 3 Functions 50 MB N/A Printing 80 MB 400 MB Printing, USB, PC-Fax 10/100 Send 4, Base Tx Scanning (Ethernet), Wireless 802.
Specifications Consumable items Toner Cartridge Life D Starter Toner Cartridge: Black Approx. 2,500 pages (Letter or A4) 1 Cyan, Magenta, Yellow Approx. 1,500 pages (Letter or A4) 1 Standard Toner Cartridge: TN-310BK (Black): Approx. 2,500 pages (Letter or A4) 1 TN-310C (Cyan): Approx. 1,500 pages (Letter or A4) 1 TN-310M (Magenta): Approx. 1,500 pages (Letter or A4) 1 TN-310Y (Yellow): Approx. 1,500 pages (Letter or A4) 1 High Capacity Toner Cartridge: TN-315BK (Black): Approx.
Network (LAN) D Note For details about the full Network specifications, see Network User's Guide. LAN You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows® only) and Remote Setup 1. Also included is Brother BRAdmin Light 2 Network Management software. Security Protocols Wired APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), SNMP v3, 802.
E Index A D Accessories and supplies .......................... ii ADF (automatic document feeder) using .....................................................26 Answering machine (TAD) connecting ............................................41 Apple Macintosh See Software User’s Guide. Automatic fax receive ............................................34 easy receive .......................................36 fax redial ...............................................45 Data Ident-A-Call ..................
F L Fax codes changing ...............................................43 fax receive code ....................................43 telephone answer code .........................43 Fax, stand-alone receiving ................................................32 easy receive .......................................36 from extension telephone ...................43 ring delay, setting ...............................35 telephone line interference ...............130 sending ..........................................
P R Paper .............................................. 21, 180 how to load ...........................................10 in paper tray .......................................10 in the multi-purpose tray ....................12 recommended ................................ 21, 22 size ................................................ 18, 21 tray capacity ..........................................22 type ................................................
T W TAD (telephone answering device), external ............................................. 32, 34 connecting ...................................... 40, 41 recording OGM .....................................41 Teen Ring ................................................38 Telephone line connections ...........................................41 difficulties ............................................121 interference .........................................130 multi-line (PBX) .............................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
