USER’S GUIDE DCP-115C DCP-116C DCP-120C DCP-315CN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-115C, DCP-116C, DCP-120C and DCP-315CN (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner cover.
WARNING This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket in order to shut off power completely. Caution To maintain the best print quality, we recommend that you use the On/Off key to turn off your machine. Do not unplug the power cord from the electrical socket, unless moving the machine or performing maintenance.
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard, grounded electrical socket. Select a location where the temperature remains between 10° and 35°C. Caution ■ Avoid placing your machine in a high-traffic area. ■ Avoid placing your machine on the carpet. ■ Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
How to access the complete User’s Guide This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’ section of the CD-ROM. Network is available only for DCP-315CN.
5 Click the documentation you want to read. ■ Quick Setup Guide: Setup and Software Installation Instructions ■ User’s Guide (3 manuals): User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide (DCP-315CN only) ■ PaperPort® User’s Guide: Document Management Software How to find Scanning instructions There are several ways you can scan documents.
To view Documentation (For Macintosh®) 1 Turn on your Macintosh®. Insert the Brother CD-ROM labelled Macintosh® into your CD-ROM drive. The following window will appear. (Mac OS® X) 2 3 4 Double-click the Documentation icon. The select Language screen appears, double-click your language. Click the documentation you want to read.
Table of Contents 1 2 viii Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Warning LED indications ............................................
Adjusting contrast ..................................................... 2-14 Adjusting Colour saturation ...................................... 2-15 Legal limitations .............................................................. 2-16 3 4 5 6 Walk-Up PhotoCapture Center™ ......................................... 3-1 Introduction....................................................................... 3-1 PhotoCapture Center™ requirements ..................... 3-2 Getting started .........................
Paper is jammed inside the paper tray ................... 6-4 Paper is jammed inside the machine...................... 6-5 If you are having difficulty with your machine ............. 6-7 How to change LCD language.................................. 6-10 How to improve the LCD viewing.............................. 6-10 Setting the Beeper Volume....................................... 6-10 How to improve print quality ........................................... 6-11 Cleaning the print head.....................
1 Introduction Using this Guide Thank you for buying a Brother Digital Copier/Printer (DCP). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
Control panel overview 11 10 1 1 Copy keys (Temporary settings): Copy Options You can quickly and easily select temporary settings for copying. Enlarge/Reduce Lets you enlarge or reduce copies depending on the ratio you select. Copy Quality Use this key to temporarily change the quality for copying. Number of Copies Use this key to make multiple copies. 1 - 2 INTRODUCTION 9 2 8 3 7 4 6 5 2 Menu keys: Menu Lets you access the Menu to program. + or Press to scroll through the menus and options.
3 Stop/Exit 7 Stops an operation or exits from the menu. 4 Mono Start Lets you start making copies in black and white. Also, lets you start a scanning operation (in colour or black, depending on the scanning setting in the ControlCenter2 software). 5 Colour Start 8 On/Off You can turn the machine on or off. If you turn the machine off, it will still periodically clean the print head to maintain print quality. Scan Lets you access Scan mode.
Warning LED indications The Warning LED (Light Emitting Diode) lights when there is a problem with your machine. You should check the LCD displays for more details about the problem. LED Machine status Description Ready The machine is ready for use. Cover open The cover is open. Close the cover. (See Error messages on page 6-1.) Ink empty Replace the Ink cartridge with a new one. (See Replacing the ink cartridges on page 6-22.) Paper error Put paper in the tray or clear the paper jam.
Load documents You can make copies and scan from the ADF (automatic document feeder) or from the scanner glass (flatbed). Using the ADF (automatic document feeder) (DCP-120C only) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard (80 gsm) paper and always fan the pages before putting them in the ADF. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric.
1 2 3 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap. ADF Document Output Support Flap DO NOT pull on the document while it is feeding. To use the ADF, the scanner glass must be empty.
Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Documents can be up to 216 mm wide and 297 mm long. (DCP-120C only) To use the scanner glass, the ADF must be empty. 1 Lift the document cover. Place documents face down on the Scanner Glass 2 3 Using the document guidelines on the left, center the document face down on the scanner glass. Close the document cover. If the document is a book or is thick, do not slam the cover or press on it.
About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper.
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down. ■ Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality.
1 - 10 INTRODUCTION 148 x 210 mm (5.8" x 8.3") 105 x 148 mm (4.1" x 5.8") JIS B5 A5 A6 Transparencies Envelopes 210 x 297 mm (8.3" x 11.7") 105 x 235 mm (4.1" x 9.3") JE4 Envelope A4 98 x 191 mm (3 7/8" x 7 1/2") Monarch 216 x 279 mm (8 1/2" x 11") 105 x 241 mm (4 1/8" x 9 1/2") COM-10 Letter 162 x 229 mm (6.4" x 9") Post Card 2 (Double) 110 x 220 mm (4.3" x 8.7") 148 x 200 mm (5.8" x 7.9") Post Card 1 C5 Envelope 100 x 148 mm (3.9" x 5.
Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 64 to 120 gsm (17 to 32 lb) 0.08 to 0.15 mm (0.003" to 0.006") 100* Inkjet Paper 64 to 200 gsm (17 to 53 lb) 0.08 to 0.25 mm (0.003" to 0.01") 20 Glossy Paper Up to 220 gsm (Up to 58 lb) Up to 0.25 mm (Up to 0.01") 20 Photo Card Up to 240 gsm (Up to 64 lb) Up to 0.28 mm (Up to 0.01") 20 Index Card Up to 120 gsm (Up to 32 lb) Up to 0.15 mm (Up to 0.
Printable area The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 3 Envelopes 3 4 1 4 1 2 2 ■ unprintable area 1Top 2Bottom 3Left 4Right Cut Sheet 3 mm (0 mm)*1 3 mm (0 mm)*1 3 mm (0 mm)*1 3 mm (0 mm)*1 Envelopes 12 mm 24 mm 3 mm 3 mm *1 When you set the Borderless feature to On. ■ Printable area depends on the Printer driver settings.
How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. Output Paper Tray 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4.
4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
To load envelopes ■ Use envelopes that weigh from 75-95 gsm. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below.
2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. 3 Adjust the size and margin in your application.
2 Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Making a single copy 1 2 Load your document. Press Mono Start or Colour Start. To stop copying, press Stop/Exit. Making multiple copies 1 2 Load your document. Press Number of Copies repeatedly until the number of copies you want appears (up to 99). —OR— Press to increase the number of copies. Press to decrease the number of copies.
Using the Copy keys When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy keys These settings are temporary, the machine returns to its default settings 60 seconds after it finishes copying. You can save the copy settings you use most often by setting them as default. (See Changing the default copy settings on page 2-12.
Increasing copy speed or quality You can select the copy quality. The default setting is Normal. Press Copy Quality Normal 1 2 3 Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast Fast copy speed and lowest ink consumption. Use FAST to save time (document to be proof-read, large documents or many copies). Best Use this mode to copy precise images such as photographs. BEST uses the highest resolution and slowest speed. Load your document.
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. (25% to 200% for DCP-116C.
1 2 3 Load your document. Press Enlarge/Reduce. Press or to select the enlargement or reduction ratio you want. Press Set. —OR— You can select Custom(25-400%) and press Set. (25% to 200% for DCP-116C.) Press or to enter an enlargement or reduction ratio from 25% to 400%. Press Set. Enlargement or reduction ratio can also be increased/decreased by holding down or 4 . Press Mono Start or Colour Start. —OR— Press other temporary copy keys for more settings.
Changing the temporary copy settings Use the Copy Options key to quickly set the following copy settings temporarily for the next copy.
Setting paper type If copying on paper other than plain paper, select the type of paper that you are using to get the best print quality. 1 Load your document. 2 Press Copy Options and or to select Paper Type. Press Set. 3 Press or to select the type of paper you are using (Plain, Inkjet, Glossy or Transparency). Press Set. 4 Press Mono Start or Colour Start. —OR— Press or for more settings. Setting paper size If copying on paper other than A4 size, you will need to change the paper size setting.
Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. 1 Load your document. 2 Press Copy Options and or to select Brightness. Press Set. + 3 Press to make a lighter copy. —OR— Press to make a darker copy. Press Set. 4 Press Mono Start or Colour Start. —OR— Press or for more settings. Sorting copies using the ADF (DCP-120C only) You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on. 1 2 3 4 Load your document.
Making N in 1 copies or a poster (Page Layout) You can reduce the number of pages for copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster. When you use the Poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to make a poster, use the scanner glass. ■ Please make sure Paper Size is set to A4 or Letter.
If Glossy has been selected in the Paper Type setting for N in 1 copies, the machine will print the images as if Normal paper had been selected. ■ If you are producing multiple colour copies, N in 1 copies are not available for DCP-315CN. ■ N in 1 colour copies are not available for DCP-115C, DCP-116C and DCP-120C. ■ For Poster copies, you cannot make more than one copy. Place the document face down in the direction shown below.
Poster (3x3) You can make a poster size copy of a photograph.
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Setting Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 1.Paper Type. Press Set. 4 Press or to select Plain, Inkjet, Glossy or Transparency. Press Set. 5 Press Stop/Exit.
Setting Paper Size You can use five sizes of paper for printing your copies: Letter, Legal, A4, A5 and Photo Card (10x15cm). When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit the copy on the page. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 2.Paper Size. Press Set. 4 Press or to select Letter, Legal, A4, A5 or 10x15cm. Press Set. 5 Press Stop/Exit.
Adjusting brightness 1 2 3 4 5 Press Menu. Press or to select 1.Copy. Press Set. Press or to select 4.Brightness. Press Set. Press to make a lighter copy. —OR— Press to make a darker copy. Press Set. Press Stop/Exit. Adjusting contrast You can change the contrast to help an image look sharper and more vivid. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 5.Contrast. Press Set. 4 Press to increase the contrast. —OR— Press to decrease the contrast. Press Set. 5 Press Stop/Exit.
Adjusting Colour saturation Colour Saturation can only be changed through the default setting. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 6.Color Adjust. Press Set. 4 Press or to select Red, Green or Blue. Press Set. 5 Press to increase the colour saturation. —OR— Press to decrease the colour saturation. Press Set. 6 Return to Step 4 to select the next colour. —OR— Press Stop/Exit.
Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
3 Walk-Up PhotoCapture Center™ Introduction Even if your machine is not connected to your computer, you can print photos directly from your digital camera media. Your Brother machine includes media drives (slots) for use with popular digital camera media: CompactFlash®, SmartMedia®, Memory Stick®, Memory Stick Pro™, SecureDigital™ (SD Card), MultiMediaCard™ and xD-Picture Card™.
PhotoCapture Center™ requirements Your machine is designed to be compatible with modern digital camera image files and media cards; however, please read the points below to avoid errors: ■ The media card must be in a DPOF format. (See DPOF printing on page 3-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized). ■ Walk-up PhotoCapture Center™ printing must be performed separately from PhotoCapture Center™ operations using the PC.
Getting started Firmly insert the card into the appropriate slot. SecureDigital™ MultiMediaCard™ CompactFlash® xD-Picture Card™ Memory Stick® ™ Memory Stick Pro SmartMedia® PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted. ■ PhotoCapture light is BLINKING, the media card is being read or written to.
The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. 1 Insert the media card firmly into the media drive (slot). When you insert your media card C.Flash Active into the proper slot, the LCD shows: Press PhotoCapture key... The media active message will be shown for 60 seconds and then disappear. Even in that case, you can enter the PhotoCapture mode by pressing PhotoCapture. 2 3 4 Press (PhotoCapture).
Printing the Index (Thumbnails) The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card. 1 Make sure you have inserted the media card. Press (PhotoCapture). (See page 3-3.) 2 Press or to select Print Index Print Index. Press Set.
Printing images Before you can print an individual image, you have to know the image number. 1 2 3 Print the Index first. (See Printing the Index (Thumbnails) on page 3-5.) Make sure you have inserted the media card. Press (PhotoCapture). (See page 3-3.) Press or to select Print Images Print Images. Press Set. If your media card contains valid DPOF information, the LCD shows DPOF Print:Yes, please go to DPOF printing on page 3-8. 4 Press repeatedly to enter the No.
Paper Type & Paper Size 6 Press or to select the type of paper you are using (Letter Glossy, 10x15cm Glossy, 13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 10x15cm Inkjet). Press Set. If you selected A4 or Letter, go to Step 7. If you selected another size, go to Step 8. —OR— If you have finished choosing settings, press Colour Start. Print Size 7 If you selected A4 or Letter, press or to select the print size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cm or Max. Size).
DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
Changing the default settings You can save the PhotoCapture Center™ settings you use most often by setting them as default. These settings will remain until you change them again. Increasing print speed or quality 1 2 3 4 5 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 1.Print Quality. Press Set. Press or to select Normal or Photo. Press Set. Press Stop/Exit. Setting paper and size 1 2 3 4 5 6 Press Menu. Press or to select 2.PhotoCapture. Press Set.
Adjusting brightness 1 2 3 4 5 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 3.Brightness. Press Set. Press to make a lighter print. —OR— Press to make a darker print. Press Set. Press Stop/Exit. Adjusting contrast You can select the contrast setting. More contrast will make an image look sharper and more vivid. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 4.Contrast. Press Set. 4 Press to increase the contrast.
Colour enhancement You can turn on the colour enhancement feature to print more vivid images. Printing time will be slower. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 5.Color Enhance. Press Set. 4 Press or to select On. Press Set. —OR— Select Off and press Set, then go to Step 7. If you select On, you can customize the White Balance, Sharpness or Colour Density. 5 Press or to select 1.White Balance, 2.Sharpness or 3.Color Density. Press Set.
Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On. If you want to print the whole image, turn this setting to Off. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 6.Cropping. Press Set. 4 Press or to select Off (or On). Press Set. 5 Press Stop/Exit.
Borderless This feature expands the printable area to fit the edges of the paper. Printing time will be slightly slower. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 7.Borderless. Press Set. 4 Press or to select Off (or On). Press Set. 5 Press Stop/Exit. Scan to Card (DCP-115C, DCP-120C and DCP-315CN only) You can scan black and white and colour documents onto a media card. Black and white documents will be stored in PDF (*.PDF) or TIFF file formats (*.TIF).
Do not take out the media card while PhotoCapture is blinking to avoid damaging the card or data stored on the card. 2 3 4 5 6 Load your document. Press (Scan). Press or to select Scan to Card. To change quality, press Set and go to Step 5. —OR— Press Mono Start or Colour Start to start scanning without changing any settings. Press or to select the quality you want. To change the file type, press Set and go to Step 6. —OR— To start scanning, press Mono Start or Colour Start.
Changing the default black & white file format 1 2 3 4 5 6 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 8.Scan to Card. Press Set. Press or to select 2.B/W File Type. Press Set. Press or to select TIFF or PDF. Press Set. Press Stop/Exit. Changing the default colour file format 1 2 3 4 5 6 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 8.Scan to Card. Press Set. Press or to select 3.ColorFile Type. Press Set. Press or to select PDF or JPEG.
Understanding the Error Messages Once you are familiar with the types of errors that can occur while you’re using the PhotoCapture Center™, you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep to get your attention. Media Error—This message will appear if you insert a media card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the media card.
4 Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, Printing and Scanning). ■ Printing (For Windows®, see Chapter 1 in the Software User’s Guide on the CD-ROM.) (For Macintosh®, see Chapter 8 in the Software User’s Guide on the CD-ROM.) ■ Scanning (For Windows®, see Chapter 2 in the Software User’s Guide on the CD-ROM.
5 Important information For your safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin electrical socket that is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
Important safety instructions 1 2 3 4 5 6 7 8 9 10 11 12 Read all of/ these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table.
13 14 Unplug this product from the power socket and refer servicing to Authorized Service Personnel under the following conditions: ■ When the power cord is damaged or frayed. ■ If liquid has been spilled into the product. ■ If the product has been exposed to rain or water. ■ If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2005 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
6 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.
ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Near Empty One or more of the ink cartridges are running out of ink. Order a new ink cartridge. No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 6-22.) No File The media card in the media drive does not contain a .JPG file. Reinsert the correct media card. No Paper Fed The machine is out of paper.
Document jams (DCP-120C only) If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit 1 2 3 Take out any paper from the ADF that is not jammed. Open the ADF cover. Pull the jammed document out to the right or left. 4 Close the ADF cover. Press Stop/Exit. Document is jammed inside the ADF unit 1 2 3 Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the left. 4 Close the document cover.
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Open and close the scanner cover to clear the error. Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray 2 Pull up the jammed paper to remove it.
Paper is jammed inside the machine 1 Remove the Jam Clear Cover. Pull the jammed paper out of the machine. Jam Clear Cover 2 3 4 Re-insert the Jam Clear Cover. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position. Remove the jammed paper. Scanner Cover If the paper is jammed underneath the print head, disconnect the machine from the power source so you can move the print head and take out the paper.
5 Lift the scanner cover to release the lock. Gently push the scanner cover support and close the scanner cover.
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com DIFFICULTY Printing Difficulties No printout SUGGESTIONS Check the interface cable connection on both the machine and your computer. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 6-22.
DIFFICULTY Cannot perform ‘2 in 1 or 4 in 1’ printing. SUGGESTIONS Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Changing the printer driver setting may improve the print speed. Highest resolution needs longer data processing, transfer and printing time. Try the other settings of quality in the printer driver ‘Basic’ tab. Also, click the ‘Settings’ tab, and make sure you uncheck the Colour Enhancement.
DIFFICULTY SUGGESTIONS Network Difficulties (DCP-315CN only) I cannot print over the network. The network scanning feature does not work. The network PC-Fax Receive feature does not work. Your computer cannot find your machine. Make sure that your machine is powered on and is On Line and in Ready mode. Print Network Configuration list. (See Printing reports on page A-1.) Then the current settings of the network are printed.
How to change LCD language You can change the LCD language. 1 2 3 4 5 Press Menu. Press or to select 0.Initial Setup. Press Set. Press or to select 0.Local Language. Press Set. Press or to select your language. Press Set. Press Stop/Exit. How to improve the LCD viewing You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty seeing the LCD from your position, try to change the contrast settings for improved viewing. 1 Press Menu. 2 Press or to select 0.
How to improve print quality Cleaning the print head To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colours at a time (Cyan/Yellow/Magenta), or all four colours at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press (Ink Management). 2 Press or to select Test Print. Press Set. 3 Press or to select Print Quality. Press Set. 4 Press Colour Start. The machine begins printing the Print Quality Check Sheet. 5 Follow the instructions given on the sheet to see if the quality is OK.
8 9 10 Press (No) for black or three Start Cleaning? colours with a problem. ▲ Yes ▼ No The LCD shows: Press (Yes). The machine will start cleaning the print head. After cleaning is finished, press Colour Start. The machine will start printing the Print Quality Check Sheet again and then return to Step 5. Press Stop/Exit. If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times.
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press (Ink Management). 2 Press or to select Test Print. Press Set. 3 Press or to select Alignment. Press Set. 4 Press Mono Start or Colour Start. The machine begins printing the Alignment Check Sheet.
Checking the ink volume You can check the ink that is left in the cartridge. 1 Press (Ink Management). 2 Press or to select Ink Volume Ink Volume. Press Set. 3 Press or to select the colour you want to check. The LCD shows the ink volume. Bk:4 Press Stop/Exit. + You can check the ink volume from your computer. (For Windows® users, see Chapter 1 in Software User’s Guide on the CD-ROM or for Macintosh® users, see Chapter 8 in Software User’s Guide on the CD-ROM.
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before disconnecting it from the power source to ensure that all mechanical noise has stopped.
3 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. 4 5 6 Unplug the machine from the electrical socket. Unplug the interface cable from the machine, if it is connected. Wrap the machine in the bag and place it in the original carton with the original packing material.
7 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. 8 Close the carton.
Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Document Cover Clean the glass strip under the film with isopropyl alcohol on a lint-free cloth.
Cleaning the machine printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Cleaning the Paper Pick-up Roller 1 Unplug the machine from the electrical socket and remove the Jam Clear Cover. 2 Clean the Paper Pick-up Roller with isopropyl alcohol on a cotton swab. 3 4 Re-insert the Jam Clear Cover. Re-connect the power cord.
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
4 Remove the protective yellow caps. Protective Yellow Cap DO NOT TOUCH Do not touch the area shown in the illustration above. If the protective yellow cap comes off when you open the bag, the cartridge will not be damaged. 5 Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into the slot. Press down firmly on the ink cartridge until the hook snaps over it. New Ink Cartridge Ink Cartridge Hook 6 Lift the scanner cover to release the lock.
7 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Black? ▲ Yes ▼ No. For each new cartridge you installed, press (Yes) to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, please be sure to select (No). If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.
Caution ■ Do not remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. ■ Do not touch the cartridge insertion slots. If you do so, the ink may stain your skin. ■ If ink stains your skin or clothing, wash with soap or detergent immediately.
A Appendix On-screen programming Your machine is designed to be easy to use with LCD on-screen programming. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Menu keys Access the menu Scroll through the current menu level Accept an option Go to the next menu level Exit the menu You can access the menu mode by pressing Menu. When you enter the menu, the LCD scrolls. 1.Copy .... 2.PhotoCapture 0.Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or . Select an option by pressing Set when that option appears on the LCD. The LCD will then show the next menu level.
select Set to exit to accept select Main Menu Submenu Menu Selections Options Descriptions Page 1.Copy 1.Paper Type — Plain Inkjet Glossy Transparency Sets the type of paper in the paper tray. 2-12 2.Paper Size — Letter Legal A4 A5 10x15cm Sets the size of the paper in the paper tray. 2-13 3.Quality — Best Normal Fast Selects the Copy resolution for your type of document. 2-13 4.Brightness — - + + + + + Adjusts the brightness. 2-14 5.
Main Menu Submenu Menu Selections Options 1.Copy (Continued) 6.Color Adjust 1.Red R:R:R:R:R:- 2.Green 2.PhotoCapture Descriptions Page + + + + + Adjusts the amount of Red in copies. 2-15 G:G:G:G:G:- + + + + + Adjusts the amount of Green in copies. 3.Blue B:B:B:B:B:- + + + + + Adjusts the amount of Blue in copies. 1.Print Quality — Normal Photo Selects the print quality. 3-9 2.
Main Menu Submenu Menu Selections Options Descriptions Page 2.PhotoCapture (Continued) 5.Color Enhance Enhance:On Enhance:Off 1.White Balance + + + + + Adjusts the hue of the white areas. 3-11 2.Sharpness + + + + + Enhances the detail of the image. 3.Color Density + + + + + Adjusts the total amount of colour in the image. 6.Cropping — On Off Crops the image around the margin to fit the paper size or print size.
Main Menu Submenu Menu Selections Options Descriptions Page 3.LAN (DCP-315CN only) 1.Setup TCP/IP 1.BOOT Method Auto Static RARP BOOTP DHCP You can select the BOOT method that best suits you needs. See Network User’s Guide on the CD-ROM 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Main Menu 3.Print Reports (DCP-115C, 116C, 120C only) 4.Print Reports (DCP-315CN only) 0.Initial Setup Submenu Menu Selections Options Descriptions Page You can print these lists and reports. A-1 1.Help List — — 2.User Settings — — 3.Network Config (DCP-315CN only) — — 1.Date/Time — — Puts the date and time in your machine. See Quick Setup Guide 2.LCD Contrast — Light*1 Dark Adjusts the contrast of the LCD. 6-10 3.
S Specifications Product description General Memory Capacity Automatic Document Feeder (ADF) (DCP-120C only) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption ( ) 8 MB (DCP-115C, DCP-116C, DCP-120C) 16 MB (DCP-315CN) Up to 10 pages 100 Sheets (80 gsm) Ink Jet Piezo with 74 x 5 nozzles 16 characters x 1 line (DCP-115C, DCP-116C, DCP-120C) 16 characters x 2 lines (DCP-315CN), Back light 220 - 240V 50/60Hz (DCP-115C, DCP-116C) Power Save Mode: Average 2.
Weight Noise 5.5 kg (DCP-115C, DCP-116C, DCP-315CN) 6.0 kg (DCP-120C) Operating: 42.
Copy Colour/Black Colour/Black Copy Speed Black Up to 17 pages/minute (A4 paper)* Colour Up to 11 pages/minute (A4 paper)* * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode) Copy speeds vary with the complexity of the document.
PhotoCapture Center™ Available Media CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) SmartMedia® (3.
Scanner Colour/Black Colour/Black TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP) Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater. WIA Compliant Yes (Windows® XP) Colour Depth 36 bit colour processing (Input) 24 bit colour processing (Output) Resolution Up to 19200 × 19200 dpi (interpolated) Up to 600 × 2400 dpi (optical) Scanning Speed Colour: up to 5.93 sec. Black: up to 3.76 sec.
Printer Printer Driver Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater Resolution Up to 1200 x 6000 dots per inch (dpi)* 1200 x 1200 dots per inch (dpi) 600 x 600 dots per inch (dpi) 600 x 150 dots per inch (dpi) * Output image quality varies based upon many factors including but not limited to input image resolution and quality and print media.
Computer requirements Minimum System Requirements Computer Platform & Operating System Version Windows® Operating System 98, 98SE Me Minimum Processor Pentium II or equivalent 2000 Professional XP Apple® Macintosh® Operating System ® Minimum RAM Available Hard Disk Space for Drivers for Applications 90 MB 130 MB 32 MB 64 MB 64 MB 128 MB 128 MB 256 MB 150 MB 220 MB 256 MB 512 MB 150 MB 220 MB 64 MB 80 MB 200 MB XP Professional x64 Edition (Download from http://solutions. brother.
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Black - Approximately 500 pages at 5% coverage Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage • The above figures assume continuous printing at a resolution of 600 x 600 dpi in normal mode after installing new ink cartridge.
Network (LAN) (DCP-315CN only) LAN You can connect your machine to a network for Network Printing, Network Scanning. Also included is Brother BRAdmin Professional Network Management software. Support for: Windows® 98/98SE/Me/2000/XP Mac OS® 9.1-9.2, Mac OS® X 10.2.
Index A ADF (automatic document feeder) ............................... 1-5 ADF cover ........................... 6-3 Unable to Clean ................6-2 Unable to Init. ...................6-2 Unable to Print ..................6-2 Unable to Scan .................6-2 C G Cleaning Paper Pick-up Roller ...... 6-21 print head ....................... 6-11 printer platen .................. 6-20 scanner .......................... 6-19 Computer requirements ......S-7 Consumable items ..............
P Paper ........................... 1-8, S-2 Size ................................ 2-13 size of document ............. 1-5 Type ............................... 2-12 PhotoCapture ..................... 3-1 PhotoCapture Center™ Borderless ..................... 3-13 Colour enhancement ..... 3-11 CompactFlash® ................ 3-1 Cropping ........................ 3-12 Default Settings ............... 3-9 DPOF printing .................. 3-8 Memory Stick® ................. 3-1 MultiMediaCard™ .............
For Australia Warranty – For details about the warranty on your Brother Product, please visit: www.brother.com.au Repair – For warranty service for your Brother Product you will need evidence of original purchase (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au. Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.
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