USER’S GUIDE DCP-330C DCP-540CN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-330C and DCP-540CN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One Year Limited Warranty and Replacement Service (USA only) discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents Section I 1 General General Information Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................ 2 Viewing Documentation ................................................................................... 2 Accessing Brother Support (For Windows®) ............
Section II Copy 4 Making copies How to copy .........................................................................................................28 Making a single copy .....................................................................................28 Making multiple copies ..................................................................................28 Stop copying ..................................................................................................28 Copy options ...............
6 PictBridge Before Using PictBridge.......................................................................................47 PictBridge requirements ................................................................................47 Using PictBridge .................................................................................................. 47 Setting your digital camera ............................................................................ 47 Printing Images....................................
C Menu and Features On-screen programming ......................................................................................81 Menu table .....................................................................................................81 Menu keys ...........................................................................................................81 Menu table .....................................................................................................82 D Specifications General ...
Section I General General Information Loading documents and paper General setup I 2 10 23
1 General Information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
General Information c If the language screen appears, click your language. The CD-ROM main menu will appear. How to find Scanning instructions 1 There are several ways you can scan documents.
Chapter 1 Viewing Documentation (For Macintosh®) a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning (For Mac OS® X 10.2.4 or greater) ControlCenter2 (For Mac OS® X 10.2.4 or greater) Network Scanning (For Mac OS® X 10.2.
General Information Accessing Brother Support (For Windows®) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home Page.
Chapter 1 Control panel overview 1 The DCP-330C and DCP-540CN have the same control panel keys. COPY 01 Quality Enlarge/Reduce Paper Type Paper Size Brightness Normal 100% Plain Pap Letter 0 20:48 1 Note Most of the illustrations in this User’s Guide show the DCP-330C. 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. Also, you can adjust the angle of the LCD display by lifting it. 2 Number of Copies Use this key to make multiple copies.
General Information 1 10 9 8 7 6 5 01 Normal 100% Plain Pap Letter 0 ce 8 2 1 5 3 4 Stop/Exit Stops an operation or exits from a menu. 6 On/Off You can turn the machine on or off. If you turn the machine off, it will still periodically clean the print head to maintain print quality. 7 Ink Lets you clean the print head, check the print quality, and check the available ink volume. 8 Scan Lets you access Scan mode. 9 PhotoCapture Lets you access PhotoCapture Center® mode.
Chapter 1 LCD display screen 1 c MENU The LCD display screen shows the mode the machine is in, the current settings, and the available ink volume. COPY General Setup Paper Type Paper Size LCD Settings 01 Normal 100% Plain Pap Letter 0 Quality Enlarge/Reduce Paper Type Paper Size Brightness 20:48 Press a or b to choose Paper Type. Select & Press Plain Pa Letter OK Press OK. d Press a or b to choose Inkjet Paper.
General Information Status LED indications The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. 1 Printing Reports 1 1 The following reports are available: Help List A help list about how to quickly program your machine. User Settings COPY Quality Enlarge/Reduce Paper Type Paper Size Brightness 20:48 01 Normal 100% Plain Pap Letter 0 Lists your settings. Network config (DCP-540CN only) Lists your Network settings.
2 Loading documents and paper Loading documents How to load documents Using the ADF (DCP-540CN only) CAUTION DO NOT pull on the document while it is feeding. 2 The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF.
Loading documents and paper Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg) How to load documents CAUTION 2 If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Scannable area 2 2 The scannable area depends on the settings in the application you are using.
Chapter 2 Acceptable paper and other media The print quality can be affected by the type of paper you are using in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. Recommended media 2 To get the best print quality, we suggest using Brother paper. (See the table below.) We recommend using ‘3M Transparency Film’ when you print on transparencies.
Loading documents and paper Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 2 1 1 1 0.08 in. (2 mm) or longer • Extremely shiny or highly textured paper • Paper already printed on by a printer • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray 2 Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.
Chapter 2 Choosing the right media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Transparencies 14 Paper Size 2 Usage Copy Photo Capture Print Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes – Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes A6 4.1 × 5.
Loading documents and paper Paper weight, thickness and capacity 2 Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 0.003 to 0.006 in. (0.08 to 0.15 mm) 100 1 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 0.003 to 0.01 in. (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 0.01 in. (Up to 0.25 mm) Cards 1 2 20 Photo 4"×6" Up to 64 lb (Up to 240 g/m2) Up to 0.01 in. (Up to 0.
Chapter 2 Loading paper and other media b 2 Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 Note To print on Photo (4"×6") or Photo L (3.5"×5") paper, you must use the photo bypass tray. (See Loading photo paper on page 20.) a Pull the paper tray completely out of the machine. If the paper support flap is open, close it and lift the output paper tray cover (1). 2 c Fan the stack of paper well to avoid paper jams and misfeeds.
Loading documents and paper d Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray. e Gently adjust the paper side guides with both hands and the paper length guide to the paper. Make sure the paper side guides touch the sides of the paper. Note When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray.
Chapter 2 g Slowly push the paper tray completely into the machine. Loading envelopes and post cards 2 About envelopes 2 Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m2). Some envelopes need margin settings to be set in the application. Make sure you do a test print first. h While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2).
Loading documents and paper How to load envelopes and post cards 2 a Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. Note If the envelopes or post cards are ‘doublefeeding,’ put one envelope or post card in the paper tray at a time. a If you have problems when printing on envelopes, try the following suggestions: a b Open the envelope flap. c Adjust the size and margin in your application.
Chapter 2 Loading photo paper 2 c Note In Canada the photo bypass tray is called the photo paper tray. Put the photo paper into the photo bypass tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Use the photo bypass tray, which has been assembled on the top of the output paper tray cover, to print on photo 4" × 6" and photo L 3.5" × 5" size paper.
Loading documents and paper Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
Chapter 2 Printable Area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Envelopes 3 3 4 1 4 1 2 2 Top (1) Bottom (2) Left (3) Right (4) Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes 0.47 in. (12 mm) 0.95 in.
3 General setup Paper settings Paper Type To get the best print quality, set the machine for the type of paper you are using. a b c d e Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Paper Type. Press OK. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit. 3 3 3 Paper Size 3 You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 4 × 6 in. (10 × 15 cm).
Chapter 3 LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. a b c Press Menu. 3 3 Setting the backlight brightness You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. a b Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose General Setup. Press OK.
General setup Setting the Dim Timer for the backlight You can set how long the LCD backlight stays on after the last key press. a b Press Menu. Press a or b to choose General Setup. Press OK. Setting the Off Timer 3 3 You can set how long the LCD stays on after the last key press. This is a power saving feature. The machine can print and scan when the LCD is off. a b Press Menu. 3 Press a or b to choose General Setup. Press OK. c Press a or b to choose LCD Settings. Press OK.
Chapter 3 26
Section II Copy Making copies II 28
4 Making copies How to copy Making a single copy a b 4 4 4 Copy options You can change the copy settings from the default display. The LCD shows: Load your document. (See Loading documents on page 10.) COPY Quality Enlarge/Reduce Paper Type Paper Size Brightness Press Black Start or Color Start. Making multiple copies 4 4 01 1 Normal 100% Plain Pap Letter 0 You can make up to 99 copies. a b c 1 Load your document.
Making copies Enlarging or reducing the image copied If you want to choose more settings, press a or b. Note You can choose an enlargement or reduction ratio. You can save some of the settings that you use most often by setting them as default. These settings will stay until you change them again. (See Setting your changes as new default on page 33.) Changing and quality You can choose the copy quality. The factory setting is Normal.
Chapter 4 e If you do not want to change additional settings, press Black Start or Color Start to scan the page. If you are making a poster or placed the document in the ADF, the machine scans the pages and starts printing. If you are using the scanner glass, go to f. f After the machine scans the page, press + (Yes) to scan the next page. g Place the next page on the scanner glass. Press OK. Repeat f and g for each page of the layout.
Making copies Adjusting Brightness, Contrast and Color Poster (3 x 3) You can make a poster size copy of a photograph. 4 Brightness 4 You can adjust the copy brightness to make copies darker or lighter. a b c Sorting copies using the ADF (DCP-540CN only) 4 d e 4 Enter the number of copies you want. Press a or b to choose Brightness. Press OK. d Press a to make a lighter copy or press b to make a darker copy. Press OK.
Chapter 4 Color Saturation a b c d e f 4 Paper options Load your document. Enter the number of copies you want. Press a or b to choose Color Adjust. Press OK. Paper Type Press a or b to choose Red, Green or Blue. Press OK. a b c Press a to increase the color saturation, or press b to decrease the color saturation. Press OK. d Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK.
Making copies Setting your changes as new default 4 You can save the copy settings for Quality, Paper Type, Brightness, Contrast and Color Adjust that you use most often by setting them as the default settings. These settings will stay until you change them again. a Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. b After changing the last setting, press a or b to choose Set New Default. Press OK. c d Press + to choose Yes.
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Section III Walk-up Photo Printing PhotoCapture Center® 36 PictBridge 47 III
5 PhotoCapture Center® PhotoCapture Center® Operations Printing from a media card without a PC Using media cards 5 5 Even if your machine is not connected to your computer, you can print photos directly from digital camera media. (See Print Images on page 38.) Scanning to a media card without a PC You can scan documents and save them directly to a media card. (See Scan to Card on page 45.
PhotoCapture Center® Media card folder structure To avoid errors, remember the following points: 5 Getting started 5 Firmly put the card into the proper slot. The DPOF file on the media card must be in a valid format. (See DPOF printing on page 40.) The image file extension must be .JPG (Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized). Walk-up PhotoCapture Center® printing must be performed separately from PhotoCapture Center® operations using the PC.
Chapter 5 Entering PhotoCapture mode After you insert the media card, press the (PhotoCapture) key to illuminate it in green and display the PhotoCapture options on the LCD. The LCD shows: PHOTO 5 Print Images View Photo(s) You can preview your photos on the LCD before you print them. If your photos are large files there may be a delay before each photo is displayed on the LCD. a View Photo(s) Print Index Press Print All Photos Print Photos Select & Press View Photo(s) (See page 38.
PhotoCapture Center® Print Index (Thumbnails) 5 The PhotoCapture Center® assigns numbers for images (such as No.1, No.2, No.3, and so on). Print All Photos You can print all the photos on your media card. a Make sure you have put the media card in the proper slot. Press a (PhotoCapture). b Press a or b to choose Print All Photos. Press OK. c Press + or - repeatedly to enter the number of copies you want. d Do one of the following: Change the print settings. (See page 41.
Chapter 5 Print Photos 5 Before you can print an individual image, you have to know the image number. a Make sure you have put the media card in the proper slot. Press (PhotoCapture). b Print the Index. (See Print Index (Thumbnails) on page 39.) c Press a or b to choose Print Photos. Press OK. d e Press + repeatedly to enter the image number that you want to print from the Index page (Thumbnails). If you want to choose a two digit number, press c to move the cursor to the next digit.
PhotoCapture Center® PhotoCapture Center® print settings 5 You can change the print settings temporarily for the next printing. These settings are temporary, and the machine returns to its default settings 180 seconds after printing. Note You can save the print settings you use most often by setting them as default. (See Setting your changes as new default on page 44.
Chapter 5 Menu Selections Options1 True2Life On/Off Options2 Page 43 White Balance / Sharpness / Color Density / Exit Cropping On/Off 44 Borderless On/Off 44 Set New Default Yes/No 44 Factory Reset Yes/No 44 Print Quality a Press a or b to choose Print Quality. Press OK. b Press a or b to choose Normal or Photo. Press OK. c If you do not want to change additional settings, press Color Start to print. Paper options Paper Type a Press a or b to choose Paper Type. Press OK.
PhotoCapture Center® Adjusting Brightness, Contrast and Color Brightness a Press a or b to choose Brightness. Press OK. b Press a to make a lighter copy or press b to make a darker copy. Press OK. c If you do not want to change additional settings, press Color Start to print. Contrast Press a or b to choose Contrast. Press OK. b Press a to increase the contrast or press b to decrease the contrast. Press OK. c If you do not want to change additional settings, press Color Start to print.
Chapter 5 Cropping 5 If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. Setting your changes as new default The factory setting is On. If you want to print the whole image, turn this setting to Off. You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. a Press a or b to choose Cropping. Press OK.
PhotoCapture Center® Scan to Card Entering Scan mode 5 5 When you want to scan to card, press (Scan). The LCD shows: Quality Selectable File Format 150dpi Color JPEG / PDF 300dpi Color JPEG / PDF 600dpi Color JPEG / PDF 200x100dpi B/W TIFF / PDF 200dpi B/W TIFF / PDF a SCAN Scan to E-mail Scan to Image Scan to OCR Scan to File Scan to Card Select & Press Insert a CompactFlash®, Memory Stick®, Memory Stick Pro™, SecureDigital™, MultiMediaCard™ or xD-Picture Card™ into your machine.
Chapter 5 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. Media Error This message will appear if you put in a media card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the media card.
6 PictBridge 6 Camera Menu Selections Paper Size Options Letter, A4, 4"×6", Printer Settings (Default setting) 2 Paper Type (Default setting) 2 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. Before Using PictBridge PictBridge requirements 6 6 The machine and the digital camera must be connected using a suitable USB cable. The image file extension must be .
Chapter 6 Printing Images a Make sure that your camera is turned off. Connect your camera to the PictBridge port (1) on the machine using the USB cable. 6 DPOF printing DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
PictBridge Understanding the Error Messages 6 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. Wrong USB device This message will appear if you connect a non-PictBridge compatible or broken device to the PictBridge port.
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Section IV Software Software and Network features IV 52
7 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide (DCP-540CN only) for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. c Click the heading you would like to view from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary V 54 63 81 89 99
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard AC power outlet. Choose a location where the temperature remains between 50° F and 95° F (10° and 35° C). CAUTION • Avoid placing your machine in a high-traffic area. • Avoid placing your machine on carpet. • DO NOT put the machine near heaters, air conditioners, refrigerators medical equipment, chemicals or water.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands. Doing this may cause an electrical shock. Always make sure the plug is fully inserted.
DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury.
Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. Do not carry the machine by holding the scanner cover. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.
WARNING • This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely. • Always make sure the plug is fully inserted. • To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
Safety and Legal 12 Do not place anything in front of the machine that will block printing. Do not place anything in the path of printing. 13 Wait until pages have exited the machine before picking them up. 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Brother International Party: Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-330C and DCP-540CN comply with Part 15 of the FCC Rules.
Safety and Legal IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. LAN connection (DCP-540CN only) A CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc. PaperPort is a registered trademarks of ScanSoft, Inc.
B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Printing (Continued) Difficulty Suggestions White horizontal lines appear in text or graphics. Clean the print head. (See Cleaning the print head on page 76.) Try using the recommended types of paper. (See Acceptable paper and other media on page 12.) If you want to print on Photo 4"×6" or Photo L 3.5"×5" paper, make sure you use the photo bypass tray. (See Loading photo paper on page 20.) The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 76.
Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Vertical streaks appear in copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 75.) Poor copy results when using the ADF. (DCP-540CN only) Try using the scanner glass. (See Using the scanner glass on page 11.) Scanning Difficulties Difficulty Suggestions TWAIN/WIA errors appear while scanning. Make sure the Brother TWAIN/WIA driver is chosen as the primary source.
Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Printing Reports on page 9) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.
Troubleshooting and Routine Maintenance Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray, and then press Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start. Out of Memory The paper is jammed in the machine. See Printer jam or paper jam on page 70. The machine's memory is full. Printing operation in progress Reduce print resolution.
Troubleshooting and Routine Maintenance Document jam (DCP-540CN only) Document is jammed inside the ADF unit Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. d e B B a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover.
Printer jam or paper jam B d Take out the jammed paper depending on where it is jammed in the machine. a Remove the Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. Pull the paper tray (1) out of the machine. 1 1 b Pull out the jammed paper (1). 1 c 70 Reset the machine by lifting the scanner cover from the front of the machine and then closing it.
Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position. Make sure that there is no jammed paper left in the corners of the machine. h Push the paper tray firmly back into the machine. Note Make sure you pull out the paper support until it clicks. 1 Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Routine maintenance Replacing the ink cartridges B B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD. The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Troubleshooting and Routine Maintenance e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. M WARNING If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned. brother XXXX CAUTION f Lift the lock release lever and push it until it clicks, and then close the ink cartridge cover. DO NOT take out ink cartridges if you do not need to replace them.
Clean the outside of the machine as follows: Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.
Troubleshooting and Routine Maintenance Cleaning the scanner a B Lift the document cover (1). Clean the scanner glass (2) and white plastic (3) with isopropyl alcohol on a soft lint-free cloth. 1 3 Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth.
Cleaning the paper pick-up roller a Pull the paper tray completely out of the machine. b Unplug the machine from the AC power outlet and remove the Jam Clear Cover (1). Cleaning the print head B To ensure the good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages.
Troubleshooting and Routine Maintenance Checking the print quality If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a b c Press Ink. Press a or b to choose Test Print. Press OK. Press a or b to choose Print Quality. Press OK. d Press Color Start. The machine begins printing the Print Quality Check Sheet.
Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. a b Press Ink. Press a or b to choose Test Print. Press OK. c Press a or b to choose Alignment. Press OK. d Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet. e Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0.
Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine’s serial number on the LCD. a b Press Menu. Press a or b to select Machine Info.. Press OK. c Press a or b to select Serial No.. Press OK. d Press Stop/Exit. B Packing and shipping the machine B B When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.
CAUTION g Wrap the machine in the bag and put it in the original carton with the original packing material. h Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridges in position.
C Menu and Features On-screen programming Menu keys C C Access the main menu. Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. a b Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Menu table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu ( ) C Level 1 Level 2 Level 3 Options Descriptions Page General Setup Paper Type — Plain Paper* Sets the type of paper in the paper tray. 23 Sets the size of the paper in the paper tray. 23 Adjusts the contrast of the LCD. 24 You can adjust the brightness of the LCD backlight.
Menu and Features Level 1 Level 2 Level 3 Options Descriptions Page LAN TCP/IP BOOT Method Auto* Chooses the BOOT method that best suits your needs. See Network User's Guide on the CDROM (DCP-540CN only) Static RARP BOOTP DHCP IP Address [000-255]. Enter the IP address. [000-255]. [000-255]. [000-255] Subnet Mask [000-255]. Enter the Subnet mask. [000-255]. [000-255]. [000-255] Gateway [000-255]. Enter the Gateway address. [000-255]. [000-255].
Level 1 Level 2 Level 3 Options Descriptions Page Print Reports Help List — — 9 User Settings — — Prints these lists and reports. Network Config (DCP-540CN only) — — Machine Info. Serial No. — — Lets you check the serial number of your machine. 79 Initial Setup Date/Time — — Puts the date and time in your machine. Local Language — English* Allows you to change the LCD language for your country.
Menu and Features Option 1 Option 2 Option 3 Option 4 Descriptions Page Paper Size Letter (When A4 or Letter is selected) — Choose the paper and print size. 42 — — Adjusts the brightness. 43 — — Adjusts the contrast. 43 Adjusts the hue of the white areas. 43 A4 4"x 3" 4"x 6"* 5"x 3.5" 5"x 7" 6"x 4" 7"x 5" 8"x 6" Max. Size* Brightness Light 0 Dark Contrast 0 True2Life On White Balance Off* 0 Enhances the detail of the image.
Copy (Default display) C Level 1 Level 2 Level 3 Options Descriptions Page Quality — — Fast Choose the Copy resolution for your type of document. 29 You can choose the enlargement or reduction ratio for your type of document. 29 Choose the paper type that matches the paper in the tray. 32 Choose the paper size that matches the paper in the tray. 32 Adjusts the brightness of copies. 31 Adjusts the contrast of copies.
Menu and Features Level 1 Level 2 Level 3 Color Adjust Red — Options Descriptions Page Adjusts the amount of Red in copies. 32 0 Green Adjusts the amount of Green in copies. — 0 Blue — Adjusts the amount of Blue in copies. 0 Stack/Sort (DCP-540CN only) — Page Layout — — Stack* Sort — Off(1 in 1)* 2 in 1 (P) You can choose to stack or sort multiple copies. 31 You can make N in 1 or Poster copies. 30 You can save your copy settings.
Scan ( ) C Level 1 Option 1 Option 2 Option 3 Descriptions Page Scan to E-mail — — — You can scan a black & white or a color document into your E-mail application. Scan to Image — — — You can scan a color picture into your graphics application. See Software User's Guide on the CDROM Scan to OCR — — — You can have your text document converted to an editable text file. Scan to File — — — You can scan a black & white or a color document into your computer.
D Specifications General D D Memory Capacity 32 MB ADF (automatic document feeder) Up to 10 pages Temperature: 68° F - 86° F (20° C - 30° C) Humidity: 50% - 70% Paper: [20 lb (80 g/m2)] A4 or Letter size Paper Tray 100 Sheets [20 lb (80 g/m2)] Printer Type Ink Jet Print Method Black: Piezo with 94 × 1 nozzles Color: Piezo with 94 × 3 nozzles LCD (liquid crystal display) 2.0 in. (50.
Dimensions (DCP-540CN) (DCP-330C) 5.9 in. (150 mm) Weight 7.1 in. (180 mm) 15.7 in. (398 mm) 15.7 in. (398 mm) 14.2in. (360 mm) 14.6 in. (370 mm) 13.8 in. (351 mm) 13.8 in. (351 mm) 17.4 in. (443 mm) 17.4 in. (443 mm) 15.9 lb (7.2 kg) (DCP-330C) 17.6 lb (8.
Specifications Print media Paper Input D Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper 2, transparencies 1 2 and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L 5"×7", Index card and Post card 3. For more details, see Paper weight, thickness and capacity on page 15. Maximum paper tray capacity: Approx.
Copy D Color/Monochrome Yes/Yes Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Copy Width: Max. 8.26 in.
Specifications PhotoCapture Center® Available Media D CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.
PictBridge Compatibility D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. Interface PictBridge (USB) Port (cable not included). Scanner D Color/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows® XP Professional x64 Edition) Mac OS® X 10.2.
Specifications Printer Printer Driver D Windows® 98/98SE/Me/2000 Professional/XP/Windows® XP Professional x64 Edition driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver For Mac OS® X 10.2.4 or greater Resolution Up to 1200 × 6000 dpi 1 1200 × 2400 dpi 1200 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 600 × 150 dpi Print Speed Black: Up to 25 pages/minute 2 Color: Up to 20 pages/minute 2 Printing Width 8.03 in. [8.5 in.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating 98, 98SE Systems 1 2000 Professional Me Supported PC Software Functions Interface Minimum Processor Speed Minimum RAM Printing, Scanning, Removable USB 32MB 128MB Ethernet Pentium® II or (DCP-540CN equivalent 64MB only) 256MB Disk 3 Intel® XP Home Recommended Available Hard RAM Disk Space for Drivers for Applications 120MB 130MB 128MB
Specifications Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.
Network (LAN) (DCP-540CN only) LAN You can connect your machine to a network for Network Printing and Network Scanning (Windows ® only). Also included is Brother BRAdmin Professional Network Management software for Windows® and BRAdmin Light for Mac OS® X 10.2.4 or greater. Support for Windows® 98/98SE/Me/2000/XP/XP Professional x64 Edition Mac OS® X 10.2.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Scanning The process of sending an electronic image of a paper document into your computer. Brightness Changing the Brightness makes the whole image lighter or darker.
F Index A D Accessories and supplies .......................... ii ADF (automatic document feeder) ...........10 Apple® Macintosh® See Software User's Guide on the CD-ROM. ............................................ Document loading ............................................ 10, 11 scannable area ..................................... 11 B Brother accessories and supplies ........................ ii Brother numbers ......................................i Customer Service ............................
L LCD (liquid crystal display) ......................81 Brightness .............................................24 Contrast ................................................24 Dim Timer .............................................25 Help List ..................................................9 Off Timer ...............................................25 M Macintosh® See Software User's Guide on the CD-ROM. ............................................ Maintenance, routine ...............................
R W Reducing copies ......................................29 Reports Help List ..................................................9 how to print .............................................9 User Settings ..........................................9 Resolution copy ......................................................92 print .......................................................95 scan ......................................................94 Warranties .................................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your machine may not be compatible with the power available in foreign countries.
