USER’S GUIDE DCP-385C DCP-585CW Version 0 USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-385C and DCP-585CW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One-Year Limited Warranty and Replacement Service (USA Only) discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
Table of Contents Section I 1 General General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................2 Viewing Documentation...................................................................................2 Accessing Brother Support (For Windows®) ...........
Section II Copy 4 Making copies 26 How to copy .........................................................................................................26 Making a single copy .....................................................................................26 Making multiple copies ..................................................................................26 Stop copying..................................................................................................26 Copy options............
PhotoCapture Center® print settings ...................................................................45 Print Quality ................................................................................................... 46 Paper options ................................................................................................46 Adjusting Brightness, Contrast and Color......................................................47 Cropping ......................................................................
B Troubleshooting and Routine Maintenance 68 Troubleshooting ..................................................................................................68 If you are having difficulty with your machine ................................................68 Error and Maintenance messages.......................................................................73 Error animation ..............................................................................................76 Printer jam or paper jam .......
Section I General General Information Loading documents and paper General setup I 2 9 22
1 General Information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
General Information c If the language screen appears, click your language. The CD-ROM main menu will appear. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: 1 Software User’s Guide Scanning (For Windows® 2000 Professional/Windows® XP and Windows Vista®) Note If this window does not appear, use Windows® Explorer to run the start.exe program from the root directory of the Brother CD-ROM. d e Click Documentation.
Chapter 1 Viewing Documentation (For Macintosh®) a How to find Scanning instructions 1 Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning (For Mac OS® X 10.2.4 or greater) ControlCenter2 (For Mac OS® X 10.2.4 or greater) Network Scanning (For Mac OS® X 10.2.
General Information Accessing Brother Support (For Windows®) To visit our web site for original/genuine Brother Supplies (http://www.brother.com/original/), click Supplies Information. 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CDROM. 1 To access the Brother CreativeCenter (http://www.brother.
Chapter 1 Control panel overview 1 The DCP-385C and DCP-585CW have the same control panel keys. 9 8 7 6 5 01 Quality Enlarge/Reduce Ratio: Paper Type ype Normal 100% Plain Paper Mem. 1 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. Also, you can adjust the angle of the LCD screen by lifting it. 2 Number of Copies Use this key to make multiple copies. 3 Menu keys: d or c Press to scroll backward or forward to a menu selection.
General Information 8 Basic Operations Mode keys: Scan Photo Capture a b Lets you access PhotoCapture Center® mode. 9 Warning LED Press Menu. Press a or b to choose General Setup. General Setup Turns orange and blinks when the LCD displays an error or an important status message. Network Print Reports Machine Info. Initial Setup Note MENU LCD screen 1 The LCD screen shows the mode the machine is in, the current settings, and the available ink volume.
Chapter 1 Status LED indications The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. 01 Quality Enlarge/Reduce Ratio: Paper Type ype Normal 100% Plain Paper Mem. LED DCP status Description Ready The DCP is ready for use. Cover open The cover is open. Close the cover. (See Error and Maintenance messages on page 73.) Cannot Print Replace the Ink cartridge with a new one. (See Replacing the ink cartridges on page 78.
2 Loading documents and paper Loading paper and other print media Note To print on Photo (4"×6") or Photo L (3.5"×5") paper, you must use the photo bypass tray. (See Loading photo paper on page 13.) a c 2 2 With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.
Chapter 2 d Fan the stack of paper well to avoid paper jams and misfeeds. f Gently adjust the paper side guides (1) to fit the paper with both hands. Make sure the paper side guides touch the sides of the paper. 1 Note Always make sure that the paper is not curled. e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray.
Loading documents and paper h Slowly push the paper tray completely into the machine. Loading envelopes and post cards 2 About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). i While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
Chapter 2 How to load envelopes and post cards 2 a b Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible. Note Put envelopes or post cards in the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.
Loading documents and paper Loading photo paper 2 b Note In Canada, the photo bypass tray is called the photo paper tray. Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 2 Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo 4" × 6" and Photo L 3.5" × 5" size paper. When you use the photo bypass tray, you do not have to take out the paper that is in the tray beneath it.
Chapter 2 d When you have finished printing photos return the photo bypass tray to the normal printing position. Squeeze the blue photo bypass tray release button (1) using your right index finger and thumb and push the photo bypass tray backward until it clicks (2). 1 2 14 Removing small printouts from the machine When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
Loading documents and paper Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Envelopes 3 3 4 1 4 1 2 2 Top (1) Bottom (2) Left (3) Right (4) Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes 0.47 in.
Chapter 2 Acceptable paper and other print media The print quality can be affected by the type of paper you are using in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. Recommended print media 2 To get the best print quality, we suggest using Brother paper. (See table below.) We recommend using ‘3M Transparency Film’ when you print on transparencies.
Loading documents and paper Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 2 1 1 1 0.08 in. (2 mm) or greater • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 ib (80 g/m2) paper.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Transparencies 18 Paper Size 2 Usage Copy Photo Capture Print Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes – Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes A6 4.
Loading documents and paper Paper weight, thickness and capacity 2 Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil. (0.08 to 0.15 mm) 100 1 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil. (0.08 to 0.25 mm) 20 Cards Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 mil. (Up to 0.25 mm) 20 2 Photo 4"×6" Up to 58 lb (Up to 220 g/m2) Up to 10 mil. (Up to 0.25 mm) 20 2 Index Card Up to 32 lb (Up to 120 g/m2) Up to 6 mil.
Chapter 2 Loading documents How to load documents 2 You can make copies and scan from the scanner glass. Using the scanner glass a b Lift the document cover. c Close the document cover. 2 You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.
Loading documents and paper Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas. 3 2 4 1 2 Usage Document Size Top (1) Left (3) Bottom (2) Right (4) Copy All paper sizes 0.12 in. (3 mm) 0.12 in. (3 mm) Scan All paper sizes 0.12 in. (3 mm) 0.12 in.
3 General setup Paper settings Paper Type To get the best print quality, set the machine for the type of paper you are using. a b c d e Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine.
General setup Sleep Mode 3 LCD screen 3 You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. Changing LCD language a b a b Press Menu. c Press a or b to choose Local Language. Press OK. d Press a or b to choose your language. Press OK. e Press Stop/Exit. c d e Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Sleep Mode.
Chapter 3 Setting the backlight brightness Printing Reports 3 The following reports are available: You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. a b c d e f Help List A help list showing how to program your machine. Press Menu. User Settings Lists your settings. Press a or b to choose General Setup. Press OK. Network Config (DCP-585CW only) Lists your Network settings.
Section II Copy Making copies II 26
4 Making copies How to copy Making a single copy a b 4 4 Load your document. (See Loading documents on page 20.) 4 Copy options You can change the copy settings from the default display. The LCD shows: 01 1 Quality Enlarge/Reduce Ratio: Paper Type ype Press Black Start or Color Start. Making multiple copies Normal 100% Plain Paper COPY 4 You can make up to 99 copies. 4 1 Copy No of Copies You can enter the number of copies you want by pressing + or - repeatedly. a Load your document.
Making copies Enlarging or reducing the image copied You can change the copy settings temporarily for the next copy. These settings are temporary, and the machine returns to its default settings 1 minute after copying. You can choose an enlargement or reduction ratio.If you choose Fit to Page, your machine will adjust the size automatically to the paper size you set. If you have finished choosing settings, press Black Start or Color Start. If you want to choose more settings, press a or b.
Chapter 4 f If you do not want to change additional settings, press Black Start or Color Start. Note Watermark Copy, Book Copy and Enlarge/Reduce are not available with Page Layout. Note • Page Layout is not available with Enlarge/Reduce. • Fit to Page options is not available with Book Copy and Watermark Copy. • Fit to Page does not work properly if the document on the scanner glass is skewed by more than 3 degrees.
Making copies Place your document face down in the direction shown below. 2 in 1 (P) Adjusting Brightness and Contrast 4 Brightness 2 in 1 (L) 4 You can adjust the copy brightness to make copies darker or lighter. Load your document. 4 in 1 (L) a b c d Poster (3 x 3) e If you do not want to change additional settings, press Black Start or Color Start. 4 in 1 (P) You can make a poster size copy of a photograph. 4 Enter the number of copies you want. Press a or b to choose Brightness.
Chapter 4 Paper options Paper Type 4 4 If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. a b c d e Book Copy Book copy corrects dark borders and skew. Your machine can correct the data automatically or you can make specific corrections. a b c d Load your document. Enter the number of copies you want. Press a or b to choose Paper Type. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency.
Making copies Watermark Copy 4 You can place a logo or text into your document as a Watermark. You can select one of the template watermarks (CONFIDENTIAL, DRAFT or COPY), data from your media cards or USB Flash memory drive, or scanned data. Using data from a media card or USB Flash memory drive a b c Load your document. d e Press d or c to choose On. f Press a or b to choose Media. Insert a media card or USB Flash memory drive. Press OK.
Chapter 4 Using a scanned paper document as your watermark a b c d Enter the number of copies you want. Press a or b to choose Watermark Copy. Press OK. Press d or c to choose On. Press a or b to choose Current Setting. Press OK. e Press a or b to choose Scan. Press OK. Then set the page that you want to use as a the watermark on the scanner glass. f g Press Black Start or Color Start. h i Take out the watermark document you scanned and load the document you want to copy.
Section III Walk-up Photo Printing III PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 34 Printing photos from a camera 52
5 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive PhotoCapture Center® Operations Printing from a memory card or USB Flash memory drive without a PC Using a memory card or USB Flash memory drive 5 5 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 37.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure 5 Your machine is designed to be compatible with modern digital camera image files, memory cards and USB Flash memory drive; however, please read the points below to avoid errors: The image file extension must be .JPG (Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
Chapter 5 Getting started Photo Capture key lights: 5 Firmly put a memory card or USB Flash memory drive into the proper slot. Photo Capture light is on, the memory card or USB Flash memory drive is properly inserted.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (Photo Capture) key to illuminate it in blue and display the PhotoCapture options on the LCD. The LCD shows: View Photo(s) Print Index Print Photos Enhance Photos Search by Date Print All Photos Select & Press Print Images OK Press a or b to scroll through the Photo Capture key options. View Photo(s) (See page 37.
Chapter 5 Print Index (Thumbnails) 5 d The PhotoCapture Center® assigns numbers for images (such as No.1, No.2, No.3, and so on). Press a or b to choose the paper settings, Paper Type and Paper Size. Do one of the following. If you chose Paper Type, press d or c to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive e Repeat step d until you have entered all the image numbers that you want to print. (For example, enter 1, OK, 3, OK, 6, OK to print images No.1, No.3 and No.6.) Auto Correct Note a Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). b Press a or b to choose Enhance Photos. Press OK. c Press d or c to choose your photo. Press OK.
Chapter 5 Enhance Skin-Tone 5 Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin color in your photos and adjusts the image. a b c d Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Enhance Scenery Enhance Scenery is best used for adjusting landscape photographs. It highlights green and blue area in your photo, so that the landscape looks more sharp and vivid. a Press a or b to choose Enhance Photos.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Remove Red-Eye The machine detects eyes in your photos and will attempt to remove red-eye from your photo. 5 Monochrome You can convert your photo to black & white. a Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). b Press a or b to choose Enhance Photos. Press OK. c Press d or c to choose your photo. Press OK.
Chapter 5 Sepia 5 Search by Date You can convert the color of your photo to sepia. You can find your photos based on date. a Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). a Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). b Press a or b to choose Enhance Photos. Press OK. b Press a or b to choose Search by Date. Press OK. c Press d or c to choose your photo. Press OK.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Print All Photos You can print all the photos on your memory card or USB Flash memory drive. a b Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Press a or b to choose Print All Photos. Press OK. c Press + or - repeatedly to enter the number of copies you want.
Chapter 5 Trimming 5 You can trim your photo and print a part of the image. Note If your photo is very small or has irregular proportions you may not be able to trim the photo. The LCD will display Image Too Small. or Image Too Long. a Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). b Press a or b to choose Trimming. Press OK. c Press d or c to choose your photo. Press OK. d Adjust the red frame around your photo.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive PhotoCapture Center® print settings 5 You can change the print settings temporarily for the next printing. These settings are temporary, and the machine returns to its default settings 3 minutes after printing. Note You can save the print settings you use most often by setting them as default. (See Setting your changes as the new default on page 49.
Chapter 5 Menu Selections Options 1 Options 2 Page True2Life On/Off — 47 (Does not appear when Enhance Photos is chosen.) White Balance Sharpness Color Density Exit Cropping On/Off — 48 Borderless On/Off — 48 Print Date On/Off — 48 Set New Default Yes/No — 49 Factory Reset Yes/No — 49 (Does not appear when DPOF Print is chosen.) Print Quality 5 Paper and print size a Press a or b to choose Print Quality. a b b Press d or c to choose Normal or Photo. Press OK.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Contrast and Color Brightness a b Press a or b to choose Brightness. c If you do not want to change additional settings, press Color Start to print. Press a or b to choose Contrast. c If you do not want to change additional settings, press Color Start to print. You can turn on the color enhancement (True2Life®) feature to print more vivid images. Printing time will be slower.
Chapter 5 Cropping 5 Borderless printing If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off. (See Borderless printing on page 48.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Setting your changes as the new default 5 You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. a Entering Scan mode Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. b After changing the last setting, press a or b to choose Set New Default. Press OK.
Chapter 5 How to scan to a memory card or USB Flash memory drive You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color 150 dpi and the default file format is PDF. File names default to the current date that you set using the control panel keys. (For details, see Quick Setup Guide.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive How to set new default 5 You can set your own default settings. a Press b Press a or b to choose Scan to Media. Press OK. Press a or b to choose Set New Default. Press OK. d e Press + to choose Yes. Hub is Unusable. This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface. You can restore all the settings you have changed to the factory settings.
6 Printing photos from a camera Printing photos directly from a PictBridge camera Depending on your camera some of these settings may not be available.
Printing photos from a camera Printing Images DPOF printing 6 DPOF stands for Digital Print Order Format. Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a 6 Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd.
Chapter 6 Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. 6 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems.
Section IV Software Software and Network features IV 56
7 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide (DCP-585CW only) for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. c Click the heading you would like to view from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary V 58 68 88 102 115
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard AC power outlet. Choose a location where the temperature remains between 50° F and 95° F (10° C and 35° C). WARNING DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands. Doing this may cause an electrical shock. A DO NOT pull on the middle of the AC power cord.
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.
Safety and Legal DO NOT use flammable substances, any type of spray liquid or aerosol cleaners to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.
CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm. Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 DO NOT use this product near water. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
Safety and Legal 12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions.
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Call the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Safety and Legal Radio interference A This product complies with EN55022 (CISPR Publication 22)/class B. When connecting the machine to a computer, ensure that you use a USB cable which does not exceed 2.0 metres in length. International ENERGY STAR® Compliance Statement A The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd.
Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Safety and Legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
B Troubleshooting and Routine Maintenance Troubleshooting B B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 83.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM.) Make sure that your ink cartridges are fresh.
Printing (continued) Difficulty Suggestions The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck BiDirectional Printing. Make sure you are using Brother Original ink cartridges. Cannot perform ‘Page Layout’ printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time.
Troubleshooting and Routine Maintenance Software Difficulties Difficulty Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. ‘Device Busy’ Make sure the machine is not showing an error message on the LCD. Cannot print images from FaceFilter Studio. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine.
Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Printing Reports on page 24) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.
Troubleshooting and Routine Maintenance Error and Maintenance messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Error Message Cause Action Cannot Print Replace Ink One or more of the ink cartridges are empty. The machine will stop all print operations. Replace the empty ink cartridges. (See Replacing the ink cartridges on page 78.) Cover is Open The scanner cover is not closed completely. Lift the scanner cover and then close it again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks. Data Remaining Print data is left in the machine's memory.
Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray, and then press Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start. (See Loading paper and other print media on page 9.) Out of Memory The Jam Clear Cover may not be closed properly. Open the jam clear cover and then close it.
Error animation B Error animation automatically displays stepby-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key, after 1 minute the animation starts running automatically again. Note You can press d c or OK to pause the auto-animation and go back to step-bystep mode.
Troubleshooting and Routine Maintenance e Close the Jam Clear Cover. Make sure the cover is closed properly. Note • If the paper has stopped in the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If the print head is at the right corner like the illustration, you cannot move the print head. Press Stop/Exit till print head moves to the middle. Then unplug the machine from the power source, and take out the paper.
h Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap. Routine maintenance Note Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
Troubleshooting and Routine Maintenance a Open the ink cartridge cover. If one or more ink cartridges are empty, for example Black, the LCD shows Cannot Print and Replace Ink BK. b Press down the ink release lever and take out the ink cartridge for the color shown on the LCD. d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). 1 e c Each color has its own correct position.
f Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover. CAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin. If ink gets on your skin or clothing immediately wash it off with soap or detergent.
Troubleshooting and Routine Maintenance Cleaning the outside of the machine d Wipe the inside and outside of the paper tray with a soft cloth to remove dust. e Close the output paper tray cover and put the paper tray firmly back in the machine. B CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. DO NOT use cleaning materials that contain ammonia. DO NOT use isopropyl alcohol to remove dirt from the control panel.
Cleaning the paper pick-up roller Note In addition to cleaning the scanner glass with a non-flammable glass cleaner, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the scanner glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning. Cleaning the machine printer platen a Pull the paper tray completely out of the machine.
Troubleshooting and Routine Maintenance Cleaning the print head To maintain good print quality, the machine will automatically clean the print head. You can start the cleaning process manually if there is a print quality problem. Clean the print head and ink cartridges if you get a horizontal line or blank text in the text or graphics on your printed pages. You can clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once. Cleaning the print head consumes ink.
i j After cleaning is finished, press Color Start. The machine starts printing the Print Quality Check Sheet again and then returns to step e. Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged colors. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge.
Troubleshooting and Routine Maintenance Checking the ink volume B You can check the ink that is left in the cartridge. a b Press Ink. c Press Stop/Exit. CAUTION It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.
d CAUTION Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). Lift the machine from the front and hook the tab of the green protective part into the keyed opening (1) on the bottom of the paper tray . Then latch the protective part over the raised portion of the paper tray (2). 2 1 2 If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping.
Troubleshooting and Routine Maintenance h Wrap the machine in the bag. i Pack the machine and the printed materials in the original carton with the original packing material as shown below. Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine. B j Close the carton and tape it shut.
C Menu and Features On-screen programming Mode and menu keys C Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Access the main menu, PhotoCapture menu or Scan menu. a Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Menu and Features Menu table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu ( ) Level 1 Level 2 Level 3 Options Descriptions Page General Setup Paper Type — Plain Paper* Sets the type of paper in the paper tray. 22 Sets the size of the paper in the paper tray. 22 Adjusts the contrast of the LCD. 23 You can adjust the brightness of the LCD backlight.
Network menu (DCP-585CW only) Level1 Level2 Level3 Level4 Options Descriptions Network Wired LAN TCP/IP BOOT Method Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP DHCP IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] Subnet Mask [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] Gateway [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] Node Name BRNXXXXXXXXXXXX Enter the Node name.
Menu and Features Level1 Level2 Level3 Level4 Options Descriptions Network Wired LAN Ethernet — Auto* (Continued) (Continued) Chooses the Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD WLAN TCP/IP BOOT Method Auto* Static RARP Chooses the BOOT method that best suits your needs. BOOTP DHCP IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] Subnet Mask [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] Gateway [000-255]. [000-255].
Level1 Level2 Level3 Level4 Options Descriptions Network WLAN TCP/IP APIPA On* (Continued) (Continued) (Continued) Automatically allocates the IP address from the link-local address range. Network I/F Off Setup Wizard — — You can configure your print server. SES/WPS/AOSS — — You can easily configure your wireless network settings using the one-button push method. WPS w/PIN Code — — You can easily configure your wireless network settings using WPS with a PIN code.
Menu and Features Menu ( ) (continued) Level1 Level2 Level3 Options Descriptions Page Print Reports Help List — — 24 User Settings — — You can print these lists and reports. Network Config — — Machine Info. Serial No. — — Lets you check the serial number of your machine. 85 Initial Setup Date&Time — — Puts the date and time on the LCD. See Quick Setup Guide Local Language — English* Allows you to change the LCD language. 23 Allows you to change the LCD language.
Level1 Level2 Level3 Options Descriptions Page Paper Type — — Plain Paper* Choose the paper type that matches the paper in the tray. 30 Choose the paper size that matches the paper in the tray. 30 Adjusts the brightness of copies. 29 Adjusts the contrast of copies. 29 — You can make N in 1 or Poster copies. 28 Corrects dark borders and skew when copying from the scanner glass.
Menu and Features Level1 Level2 Level3 Options Descriptions Page Watermark Copy Watermark Copy — On You can place a logo or text into your document as a Watermark. 31 You can save your copy settings. 32 You can restore all settings to the factory settings. 32 Off* (If you choose On, see the watermark copy settings in the following table.) Set New Default Current Setting — — Exit — — — — Yes No Factory Reset — — Yes No The factory settings are shown in Bold with an asterisk.
Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page Template — Text CONFIDENTIAL* Uses a template to place text into your document as a Watermark. 31 DRAFT COPY Position A B C D E* F G H I Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° 90° Transparency -2 -1 0* +1 +2 Color Red Orange Yellow Blue Green Purple Black* Apply — The factory settings are shown in Bold with an asterisk.
Menu and Features Option1 Option2 Option3 Option4 Descriptions Page Media (Select image from media) Position A Places a logo or text into your document as a Watermark using an image from removable media. 31 B C D E* F G H I Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° 90° Transparency -2 -1 0* C +1 +2 Scan (Set page and press start) Apply — Transparency -2 -1 0* You can choose the level of transparency of the watermark as you scan it from a paper document.
PhotoCapture ( ) Level 1 Level 2 Level 3 Options Descriptions Page View Photo(s) — — See the print settings in the following table. You can preview your photos on the LCD. 37 Print Index — Layout Format 6 Images/Line* You can print a thumbnail page. 38 You can print an individual image. 38 You can adjust your photos with these settings.
Menu and Features Print Settings menu Option1 Option2 Option3 Option4 Descriptions Page Print Quality (Does not appear for DPOF printing.) Normal — — Choose the print quality. 46 Paper Type Plain Paper — — Choose the paper type. 46 (When A4 or Letter is chosen) — Choose the paper and print size. 46 — — Adjusts the brightness. 47 — — Adjusts the contrast. 47 Photo* Inkjet Paper Brother BP71 Other Glossy* Paper Size 4"x6"* 5"x 7" 3"x 4" Letter A4 3.
Option1 Option2 Option3 True2Life On White Balance (Does not appear when Enhance Photos is chosen.) Off* Option4 +2 +1 Descriptions Page Adjusts the hue of the white areas. 47 -1 -2 Sharpness +2 +1 Enhances the detail of the image. -1 -2 Color Density +2 +1 Adjusts the total amount of color in the image. -1 -2 Cropping On* — — Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping.
Menu and Features Scan ( ) Level 1 Option 1 Option 2 Option 3 Descriptions Page Scan to E-mail — — — You can scan a black & white or a color document into your E-mail application. Scan to Image — — — You can scan a color picture into your graphics application. See Software User's Guide on the CD-ROM. Scan to OCR — — — You can have your text document converted to an editable text file. Scan to File — — — You can scan a black & white or a color document into your computer.
D Specifications General D Printer Type Inkjet Print Method Black: Piezo with 94 × 1 nozzle Color: Piezo with 94 × 3 nozzles Memory Capacity (DCP-385C) 32 MB (DCP-585CW) 40 MB LCD (liquid crystal display) Wide 3.3 in. (83.8 mm) Color LCD 1 Power Source AC 100 to 120V 50/60Hz Power Consumption (DCP-385C) Off Mode: Average 0.5 W Sleep Mode: Average 2.5 W Standby: Average 4 W Operating: Average 22 W (DCP-585CW) 1 Measured diagonally 102 D Off Mode: Average 0.
Specifications Dimensions (DCP-385C and DCP-585CW) 5.9 in. (150 mm) 15.4 in. (390 mm) 14.4 in. (365 mm) 14.2 in. (360 mm) 17.7 in. (450 mm) Weight (DCP-385C) 15.7 lb (7.1 kg) (DCP-585CW) 15.7 lb (7.
Print media Paper Input D Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy photo paper 2, transparencies 1 2 and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L 5"×7", Index card and Post card 3. For more details, see Paper weight, thickness and capacity on page 19. Maximum paper tray capacity: Approx.
Specifications Copy D Color/Monochrome Yes/Yes Document Size Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in. (297 mm) Copy Width: Max. 8.26 in.
PhotoCapture Center® Compatible Media 1 D CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.
Specifications PictBridge D Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information.
Scanner D Color/Black Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista®) Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP 1/Windows Vista®) Color Depth 36 bit color Processing (Input) 24 bit color Processing (Output) (Actual Input: 30 bit color/Actual Output: 24 bit color) Resolution Up to 19200 × 19200 dpi (interpolated) 2 Up to 1200 × 2400 dpi (optical) Document Size Scanner Glass Width: Max. 8.5 in. (215.
Specifications Printer Printer Driver D Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista® driver supporting Brother Native Compression mode Mac OS® X 10.2.4 or greater: Brother Ink Driver Resolution Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 600 × 150 dpi (Color) 450 × 150 dpi (Back) Printing Width 8.26 in. [8.5 in. (borderless) 1] (Letter size) Borderless Letter, A4, A6, Photo 4" × 6", Index Card, Photo L 3.
Interfaces USB 1 2 D A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). LAN cable 3 (DCP-585CW only) Ethernet UTP cable category 5 or greater. Wireless LAN (DCP-585CW only) Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode. 1 (DCP-585CW) Your machine has a USB 2.0 Hi-speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.
Specifications Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Supported PC Operating System PC Software Interface Version Functions Printing, Windows® 2000 4 Removable Operating Professional Disk System 1 XP Home 2 4 XP Professional 2 4 Processor Minimum Speed Minimum Recommended RAM RAM Hard Disk Space to install For For Drivers Applications USB, 64 MB 256 MB 110 MB 340 MB Intel® 10/100 Pentium® II BaseTx or equivalent 128 MB 110 MB 340 MB (Ethernet),
Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Starter ink cartridges are in the box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages. Starter cartridges yield is approx.
Specifications Network (LAN) (DCP-585CW only) D LAN You can connect your machine to a network for Network Printing, Network Scanning and Remote Setup 1 (Windows® only). Also included is Brother BRAdmin Light 2 Network Management software. Support for Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista® Mac OS® X 10.2.4 or greater Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN) IEEE 802.
Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings. See the users guide for your wireless LAN router / access point for instructions on how to access one-push mode.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Brightness Changing the Brightness makes the whole image lighter or darker. Contrast Setting to compensate for dark or light documents, by making copies of dark documents lighter and light documents darker. Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User's Guide with you.
F Index A Accessories and supplies .......................... ii Apple® Macintosh® See Software User's Guide on the CD-ROM. .................................................. B Brother accessories and supplies ........................ ii Brother numbers ...................................... i Customer Service .................................... i FAQs (frequently asked questions) .......... i product support ........................................ i service centers ....................................
J P Jams paper .....................................................76 Paper ............................................... 16, 104 capacity ................................................ 19 loading ........................................9, 11, 13 printable area ....................................... 15 size ................................................. 18, 22 type ................................................
Search by Date .....................................42 Slide-Show ............................................43 specifications ......................................106 Trimming ...............................................44 xD-Picture Card™ .................................34 PictBridge DPOF Printing .......................................53 Presto!® PageManager® See Help in Presto!® PageManager® application ................................................. Print area ..................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.
