USER’S GUIDE DCP-6690CW Version 0 UK/IRE/GEN/SAF
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-6690CW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Compilation and Publication Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
EC Declaration of Conformity under the R & TTE Directive ii
Table of Contents Section I 1 General General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................3 Viewing Documentation...................................................................................3 Accessing Brother Support (For Windows®) ...........
Section II Copy 4 Making copies 30 How to copy .........................................................................................................30 Entering Copy mode......................................................................................30 Making a single copy .....................................................................................30 Making multiple copies ..................................................................................30 Stop copying..................
Scan to a memory card or USB Flash memory drive ..........................................51 Entering Scan mode ......................................................................................51 How to scan to a memory card or USB Flash memory drive.........................52 How to change the file name .........................................................................53 How to set new default ..................................................................................
B Troubleshooting and Routine Maintenance 73 Troubleshooting ..................................................................................................73 If you are having difficulty with your machine ................................................73 Error and Maintenance messages.......................................................................78 Error animations Display ...............................................................................81 Document jam .........................
Section I General General Information Loading paper and documents General setup I 2 9 25
1 General Information Using the documentation 1 Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific buttons on the machine's control panel, or on the computer screen.
General Information Accessing the Software User’s Guide and Network User’s Guide c If the language screen appears, click your language. The CD-ROM Main Menu will appear. 1 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.
Chapter 1 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Viewing Documentation (For Macintosh®) a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b c d Double-click the Documentation icon.
General Information How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Accessing Brother Support (For Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) and Customer Service on the Brother CD-ROM. Software User’s Guide Scanning (For Mac OS® X 10.2.4 or greater) Click Brother Support on the main menu. The following screen will appear: ControlCenter2 (For Mac OS® X 10.
Chapter 1 Control panel overview 1 5 6 4 Copy MENU Quality:Normal Enlarge/Reduce:100% Tray Select:Tray#1 Paper Type:Plain Paper 1 1 2 LCD (liquid crystal display) This is a Touchscreen LCD. You can access the menus and options by pressing buttons displayed on the screen. Displays messages on the screen to help you set up and use your machine. Also, you can adjust the angle of the display by lifting it. 2 3 Mono Start Lets you start making copies in monochrome.
General Information LCD screen indications 1 The LCD shows the current machine status when the machine is idle. 1 2 MENU 3 1 Quality:Normal Enlarge/Reduce:100% Tray Select:Tray#1 Paper Type:Plain Paper Wireless Status A four level indicator shows the current wireless signal strength if you are using a wireless connection. 0 2 3 4 4 Copy Max Menu Lets you access main menu. Ink indicator Lets you see the available ink volume. Also, lets you access the Ink menu. No.
Chapter 1 Warning indications 1 The Warning LED is a light that shows the status of the machine, as shown in the table. The warning icon also appears on the display as shown in the illustration. Copy Quality:Normal Enlarge/Reduce:100% Tray Select:Tray#1 Paper Type:Plain Paper MENU 1 1 Warning icon 2 Warning LED 2 Indication DCP status Description Off Ready The machine is ready for use. Cover open The cover is open. Close the cover. (See Error and Maintenance messages on page 78.
2 Loading paper and documents Loading paper and other print media 2 Note 2 Note • When you are using A3, Legal or Ledger size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. For Tray #2, see Loading paper in paper tray #2 on page 12. Loading paper in paper tray #1 a 2 1 1 If the paper support flap is open, close it, and then pull the paper tray completely out of the machine.
Chapter 2 c With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using. e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. f Gently adjust the paper side guides to fit the paper with both hands.
Loading paper and documents g Close the paper tray cover. Check that the paper is flat in the tray and below the maximum paper mark (1). 1 Note When you shorten tray #1, take the paper out of tray. Then shorten the tray by pressing the universal guide release button (1) and put the paper into the tray. Adjust the paper length guide (2) to fit the paper size. 1 1 h Slowly push the paper tray completely into the machine. Note DO NOT push Tray #1 into the machine too quickly.
Chapter 2 c Loading paper in paper tray #2 2 Note You can only use plain paper sizes A3, Legal, Ledger, A4, Letter or Executive in Tray #2. a b Pull the paper tray completely out of the machine. 1 3 Take off the paper tray cover (1). 1 2 12 With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size.
Loading paper and documents f Note If you are using A3, Legal or Ledger size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. Gently adjust the paper side guides with both hands to fit the paper stack. Make sure the paper side guides touch the sides of the paper. 2 1 Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
Chapter 2 i l Do one of the following: If you are using Ledger, Legal or A3 size paper, go to step j. If you are using Letter size paper, go to step l. j Close the paper tray cover and slowly push the paper tray into the machine. Pull out the paper support (1) until it clicks and unfold the paper support flap (2). Pull tray #1 out of the machine. Press and hold the universal guide release button (1) as you slide out the front of the paper tray.
Loading paper and documents Loading envelopes and post cards About envelopes How to load envelopes and postcards 2 a 2 Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible. 2 2 Use envelopes that weigh between 80 to 95 g/m2. Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
Chapter 2 b Put envelopes or post cards in the paper tray with the address side down and the leading edge (top of the envelopes) in first. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards. If you have problems when printing on envelopes, try the following suggestions: a Make sure the flap is either to the side of the envelope or to the back edge of the envelope when printing.
Loading paper and documents Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM.
Chapter 2 Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper.
Loading paper and documents Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 2 1 1 1 2 mm or greater • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked Paper capacity of the paper tray 2 Up to 50 sheets of Letter or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the paper tray one page at a time to avoid smudging.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Paper Size Usage 20 Copy Photo Capture Printer Ledger 279 × 432 mm (11 × 17 in.) Yes Yes Yes A3 297 × 420 mm (11.7 × 16.5 in.) Yes Yes Yes Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Legal 216 × 356 mm (8 1/2 × 14 in.) Yes – Yes Executive 184 × 267 mm (7 1/4 × 10 1/2 in.
Loading paper and documents Paper weight, thickness and capacity Paper Type 2 Weight Thickness No. of sheets 64 to 120 g/m2 0.08 to 0.15 mm 150 1 64 to 105 g/m2 0.08 to 0.15 mm 250 2 Inkjet Paper 64 to 200 g/m2 0.08 to 0.25 mm 20 Glossy Paper Up to 220 g/m2 Up to 0.25 mm 20 Photo Card Up to 220 g/m2 Up to 0.25 mm 20 Index Card Up to 120 g/m2 Up to 0.15 mm 30 PostCard Up to 200 g/m2 Up to 0.25 mm 30 Envelopes 75 to 95 g/m2 Up to 0.
Chapter 2 Loading documents 2 You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF Make sure documents written with ink are completely dry. a Unfold the ADF Document Support (1) and the ADF Document Output Support Flap (2). 1 2 2 The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 80 g/m2 paper and always fan the pages before putting them in the ADF.
Loading paper and documents d b Adjust the paper guides (1) to fit the width of your document. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. 2 1 CAUTION DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam. Using the scanner glass 2 You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 431.
Chapter 2 Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper.
3 General setup Paper settings Paper Size and Type 3 3 To get the best print quality, set the machine for the type of paper you are using. You can use seven sizes of paper for printing copies: A3, A4, A5, 10 × 15 cm (4 × 6 in.), Ledger, Letter and Legal. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time. a b Press MENU. c d Press General Setup. e Press a or b to display General Setup. Press Tray Setting.
Chapter 3 Sleep Mode You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. The default setting is 10 minutes. a b c d e f g 26 Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Sleep Mode. Press Sleep Mode.
General setup LCD screen Changing LCD Language 3 3 You can change the LCD language. a b Press MENU. c d e f Press Initial Setup. Press a or b to display Initial Setup. Press Local Language. Press and choose your language. Press Stop/Exit. LCD Contrast Press MENU. c d e f g Press General Setup. 3 If you are having difficulty reading the LCD, try changing the brightness setting. a b Press MENU. c d e f g Press General Setup. 3 Press a or b to display General Setup. Press LCD Settings.
Chapter 3 Printing Reports 3 The following reports are available: Help List A help list showing how to program your machine. User Settings Lists your settings. Network Config Lists your Network settings. How to print a report a b Press MENU. Press a or b to display Print Reports. c d Press Print Reports. e f Press Mono Start. 28 Choose the report you want and press the button. Press Stop/Exit.
Section II Copy Making copies II 30
4 Making copies How to copy 4 Book Copy (See page 36.) 4 Watermark Copy (See page 37.) Entering Copy mode 4 Favorite Settings (See page 38.) Note When you want to make a copy, press (Copy) to illuminate it in blue. Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. Making a single copy The LCD shows: 1 Favorite COPY Quality Normal Enlarge/ Reduce 100% a Press b Load your document. (See Loading documents on page 22.
Making copies Copy settings 4 You can change the copy settings temporarily for the next multiple copies. If you have finished choosing settings, press Mono Start or Colour Start. You can choose the multiple settings, press and set all the options that you like. Note You can save some of the settings that you use most often by setting them as a favourite (up to three can be saved). These settings will stay until you change them again. (See Setting your favourites on page 38.
Chapter 4 g Do one of the following: If you chose Enlarge or Reduce, press and choose the enlargement or reduction ratio you want. If you chose Custom (25-400%), enter an enlargement or reduction ratio from 25% to 400%. Press OK. If you chose 100% or Fit to Page, go to step h. 100% 198% 10x15cm i A4 186% 10x15cm i LTR 142% A4iA3, A5iA4 97% LTR i A4 93% A4 i LTR 83% LGL i A4 Tray Select 4 You can change the tray that will be used for the next copy.
Making copies Paper Size 4 Contrast 4 If copying on paper other than A4 size, you will need to change the paper size setting. You can copy only on Ledger, A3, Letter, Legal, A4, A5 or Photo 10 cm × 15 cm paper. You can adjust the copy contrast to help an image look sharper and more vivid. a Press a Press Load your document. b c d e f Load your document. Press Paper Size. b c d e f Press and choose A4, A5, A3, 10x15cm, Letter, Legal or Ledger.
Chapter 4 Making N in 1 copies or a poster (Page Layout) f Press and choose Off(1in1), 2in1(P), 2in1(L), 4in1(P), 4in1(L), 1 to 2, Poster (2 x 2) or Poster (3 x 3). If you choose 2 in 1 or Poster (2 x 2) with A3 or Ledger, go to step g. If you choose another setting, go to step h. g Do one of the following: 4 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page.
Making copies If you are copying from the ADF, insert the document face up in the direction shown below: Poster (2 x 2) You can make a poster size copy of a photograph. 2 in 1 (P) 2 in 1 (L) 4 4 in 1 (P) Poster (3 x 3) You can make a poster size copy of a photograph.
Chapter 4 Skew Adjustment If your copy is scanned skewed, your machine can correct the data automatically. If you use this setting, use the scanner glass and 100% copy. a Press b c d Load your document. e f g (Copy). Enter the number of copies you want. Press d or c to display Skew Adjustment. Press Skew Adjustment. Press Auto (or Off). 4 Book Copy Book copy corrects dark borders and skew. Your machine can correct the data automatically or you can make specific corrections.
Making copies Watermark Copy 4 f If you want to use your document as the watermark, press Scan. You can place a logo or text into your document as a Watermark. You can select one of the template watermarks, data from your media card or USB Flash memory drive, or scanned data. Place the document that you want to use for the watermark in the ADF or on the scanner glass and press Mono Start or Colour Start. Note The scanned data will be shown on the LCD.
Chapter 4 Setting your favourites You can store the copy settings that you use most often by setting them as a favourite. You can set up to three favourites. a b Press (Copy). Choose the copy option and settings you want to store. 4 Retrieving your favourite setting When you are ready to use one of your favourite of settings, you can recall it. a b Press Favorite. Press and choose the favourite setting you want to retrieve.
Section III Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera 40 54 III
5 Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Operations Printing from a memory card or USB Flash memory drive without a PC 5 Using a memory card or USB Flash memory drive 5 5 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 43.
Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure 5 Your machine is designed to be compatible with modern digital camera image files, memory cards and USB Flash memory drive; however, please read the points below to avoid errors: The image file extension must be .JPG (Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
Chapter 5 Getting started Photo Capture key indications: 5 Firmly put a memory card or USB Flash memory drive into the correct slot. 1 2 3 4 5 1 USB Flash memory drive 2 CompactFlash® 3 SD, SDHC 4 Memory Stick®, Memory Stick Pro™ 5 xD-Picture Card™ CAUTION The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
Printing photos from a memory card or USB Flash memory drive Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (Photo Capture) key to illuminate it in blue and display the PhotoCapture options on the LCD. The LCD shows: Print Images Enhance Photos Index Print b Make sure you have put a memory card or USB Flash memory drive in the correct slot. Press (Photo Capture). Press View Photos.
Chapter 5 f f After you have chosen all the photos, do one of the following: Press OK and change the print settings. Press Print Setting. (See page 47.) If you choose Trim in step d, go to step g. If you do not want to change any settings, press OK and then Colour Start to print. Enhance Photos Press and choose the effect you wish to add. Press OK. Do one of the following: If you do not choose Trim in step d, go to step h. 5 Note • You have 7 ways to add effects to your photo.
Printing photos from a memory card or USB Flash memory drive • There are some cases when red-eye may not be removed. • When the face is too small in the image. • When the face is turning too far up, down, left or right. Index Print (Thumbnails) 5 The PhotoCapture Center™ assigns numbers for images (such as NO.1, NO.2, NO.3, and so on). • After adding each effect, you can enlarge the view of the image by pressing . To go back to the original size, press .
Chapter 5 e DPOF printing Press Paper Type. Choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. f Press Paper Size. Choose the paper size you are using, Letter or A4. g Press Colour Start to print. Printing Photos DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd.
Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ print settings 5 You can change the print settings temporarily. Note You can save the print settings you use most often by setting them as the default. (See Setting your changes as a new default on page 50.
Chapter 5 Menu Selections Options 1 Options 2 Page Borderless On/Off — 50 Date Print On/Off — 50 Yes — 50 — 51 (Not available for DPOF printing) Set New Default No Factory Reset Yes No Print Speed and Quality a Press a or b to display Print Quality. b c Press Print Quality. d If you do not want to change additional 5 Paper and print size a b c Press and choose Normal or Photo. Paper Type a b c d Press a or b to display Paper Size. Press Paper Size.
Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Contrast and Colour Brightness a b c d Press Brightness. f Do one of the following: If you want to customize another colour enhancement, repeat from step a to step e. If you want to change other settings, press print settings menu you want to change. (See page 47.) If you do not want to change additional settings, press . Press Colour Start to print.
Chapter 5 Cropping 5 If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. Press Cropping. Press Off (or On). If you do not want to change additional settings, press . Press Colour Start to print. Cropping: Off Borderless printing This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. a b c d 50 a b c d Press a or b to display Cropping.
Printing photos from a memory card or USB Flash memory drive Restoring all settings to the factory settings 5 You can restore all the settings you have changed to the factory settings. These settings will stay until you change them again. a b c d Press a or b to display Factory Reset. Scan to a memory card or USB Flash memory drive Entering Scan mode 5 Press Factory Reset. When you want to scan to a memory card or USB Flash memory drive, press (Scan). Press Yes to confirm.
Chapter 5 How to scan to a memory card or USB Flash memory drive e Do one of the following. To change the quality, press d or c to display Quality. Press Quality and choose Color 150 dpi, Color 300 dpi, Color 600 dpi, B/W 200x100 dpi or B/W 200 dpi. 5 You can scan monochrome and colour documents into a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats.
Printing photos from a memory card or USB Flash memory drive How to change the file name 5 You can change the file name. a b c d e Press Press Scan to Media. Press d or c to display File Name. Hub is Unusable. Press File Name. Press to delete characters. Then enter the new file name (up to 6 characters). (See Entering Text on page 111.) This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface. Press OK.
6 Printing photos from a camera Printing photos directly from a PictBridge camera Options Paper Size Ledger, A3, Letter, A4, 10x15cm, Printer Settings (Default setting) 2 Paper Type Plain Paper, Glossy Paper, Inkjet Paper, Printer Settings (Default setting) 2 Layout Borderless: On, Borderless: Off, Printer Settings (Default 6 setting) 2 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
Printing photos from a camera Printing Images 6 6 DPOF stands for Digital Print Order Format. Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a DPOF printing Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd.
Chapter 6 Printing photos directly from a digital camera (without PictBridge) If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. Printing Images 6 Note 6 Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 54.
Printing photos from a camera Understanding the Error Messages 6 Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. Unusable Device This message will appear if you connect a camera that is not using the USB Mass Storage standard.
Chapter 6 58
Section IV Software Software and Network features IV 60
7 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. c Click the heading you would like to view from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary V 62 73 96 112 125
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10° C and 35° C. WARNING DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the electrical socket. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. A DO NOT pull on the middle of the AC power cord.
DO NOT put your hands in front of the machine under the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. A When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Outer Rear Cover. DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. This product must be installed near an electrical socket that is easily accessible.
Safety and Legal CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm. DO NOT touch the Touchscreen immediately after plugging in the power cord or turning the machine on. Doing this may cause an error.
Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 DO NOT use this product near water. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6 Slots and openings in the cabinet and the back or bottom are provided for ventilation.
Safety and Legal IMPORTANT - For your safety A To ensure safe operation, the supplied three-pin plug must be inserted only into a standard threepin electrical socket that is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
EU Directive 2002/96/EC and EN50419 A European Union Only This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all.
Safety and Legal Legal limitations for copying A It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which may not be copied: Money Bonds or other certificates of indebtedness Certificates of Deposit Armed Forces Service or Draft papers.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
B Troubleshooting and Routine Maintenance B Troubleshooting B If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Printing (continued) Difficulty Suggestions White horizontal lines appear in text or graphics. Clean the print head. (See Cleaning the print head on page 90.) Make sure you are using Brother Original Innobella™ ink. Try using the recommendation types of paper. (See Acceptable paper and other print media on page 18.) If you are using A3 long grain paper, you may get horizontal lines appearing on your prints. Try turning off A3 Secure Feed.
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver Advanced tab. Also, click Colour Settings, and make sure you uncheck Colour Enhancement. Turn the borderless feature off. Borderless printing is slower than normal printing.
Software Difficulties Difficulty Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. ‘Device Busy’ Make sure the machine is not showing an error message on the LCD. Cannot print images from FaceFilter Studio. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide.
Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on, is online, and in Ready mode. Print a Network Configuration list (see Printing Reports on page 28) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good.
Error and Maintenance messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Print One or more of the ink cartridges are empty. The machine will stop all print operations. Replace the empty ink cartridges. (See Replacing the ink cartridges on page 85.) Cover is Open. The scanner cover is not closed completely. Lift the scanner cover and then close it again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks.
Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray, and then press Mono Start or Colour Start. Remove the paper and load it again and then press Mono Start or Colour Start. Out of Memory Paper Jam The paper is jammed in the machine. See Printer jam or paper jam on page 82. The outer rear cover or the inner rear cover may not be closed properly.
Troubleshooting and Routine Maintenance Error Message Cause Action Unable to Print XX The machine has a mechanical problem. Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, disconnect the machine from the power for several minutes, then reconnect it. —OR— A foreign object such as a clip or ripped paper is in the machine. Unable to Scan XX The machine has a mechanical problem.
Document jam B c Pull the jammed document out to the right. d e Close the document cover. Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. B Pull the jammed document out to the right. Press Stop/Exit.
Troubleshooting and Routine Maintenance b Pull out the jammed paper (1) and press Stop/Exit. 1 1 c d Open the Outer Rear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. 1 Reset the machine by lifting the scanner cover from the front of the machine and then close it. B If you cannot remove the jammed paper from the front side, or the error message still appears on the LCD after you remove the jammed paper, please go to the next step.
e Close the Inner Rear Cover (1) back on if it is open like in the illustration below. 1 g Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover (1) until it locks securely into the open position. Make sure that there is no jammed paper left in the corners of the machine. 1 f Close the Outer Rear Cover. Make sure the cover is closed correctly.
Troubleshooting and Routine Maintenance h Gently close the scanner cover using the finger holds on both sides of it as you push down on the Scanner Cover Support (1). Routine maintenance B Replacing the ink cartridges B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
a Open the ink cartridge cover. If one or more ink cartridges are empty, for example Black, the LCD shows Cannot Print. b Press the lock release lever as shown to release the ink cartridge indicated on the LCD. Remove the cartridge from the machine. d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). 1 BK BK c Y Y C e Each colour has its own correct position.
Troubleshooting and Routine Maintenance g The machine will automatically reset the ink dot counter. Note • If you replaced an ink cartridge, for example Black, the LCD may ask you to verify that it was a brand new one (for example, Did You Change Black). For each new cartridge you installed, press Yes to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, be sure to press No.
b Wipe the outside of the machine with a soft cloth to remove dust. DO NOT use cleaning materials that contain ammonia. c Remove anything that is stuck inside the paper tray. DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. d Wipe the paper trays with a soft cloth to remove dust. e Put the paper trays firmly back in the machine. Clean the outside of the machine as follows: CAUTION Use neutral detergents.
Troubleshooting and Routine Maintenance Cleaning the scanner glass a Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 B Cleaning the machine printer platen B WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen (1).
Cleaning the paper pick-up roller a Pull the paper trays completely out of the machine. b Unplug the machine from the electrical socket and open the Outer Rear Cover (1) and the Inner Rear Cover (2) at the back of the machine. Cleaning the print head B To maintain print quality, the machine will automatically clean the print head. You can start the cleaning process manually if there is a print quality problem.
Troubleshooting and Routine Maintenance Checking the print quality If faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Note B g The LCD asks you if the print quality is OK for black and three colours. Press Yes or No. h Press Colour Start. The machine starts cleaning the print head. i After cleaning is finished, press Colour Start.
Checking the print alignment B Checking the ink volume You may need to adjust the print alignment after transporting the machine, if your printed text becomes blurred or images become faded. Although an ink volume icon appears on the LCD, you can use the ink menu to see a large graph showing the ink that is left in each cartridge. a Press . a Press b c d Press Test Print. b Press Ink Volume. The LCD shows the ink volume. c Press Stop/Exit. Press Alignment. Press Mono Start or Colour Start.
Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine’s serial number on the LCD. a b c Press MENU. Press Machine Info. After checking the serial number, press Stop/Exit. B Packing and shipping the machine B B When you transport the machine, use the packing materials that came with your machine. Follow the instructions below to properly pack your machine. Damage caused to your machine during transit is not covered by your warranty.
f CAUTION Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). Gently close the scanner cover using the finger holds on both sides of it as you push down on the Scanner Cover Support (1). 1 1 2 If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the green protective part or the ink cartridges in position.
Troubleshooting and Routine Maintenance h Pack the printed materials in the original carton as shown in the illustration. Do not pack the used ink cartridges in the carton. B i Close the carton and tape it shut.
C Menu and Features On-screen programming Mode keys C Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Press to access the temporary settings for each mode. Stop the current operation. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Menu and Features Menu table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. MENU ( ) Level1 Level2 Level3 Options Descriptions Page General Setup Tray Setting Tray#1 (Options1) Sets the type and size of paper in paper tray #1.
Level1 Level2 Level3 Options Descriptions Page General Setup LCD Settings Dim Timer Off 27 (Continued) (Continued) You can set how long the LCD backlight stays on for after the last key press. You can set how long the machine must be idle before it goes into sleep mode. 26 Turn on this setting when you use A3 short grain paper.
Menu and Features Level1 Level2 Level3 Level4 Options Descriptions Network Wired LAN TCP/IP WINS Config Auto* (Continued) (Continued) (Continued) Chooses the WINS configuration mode. Static WINS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 APIPA On* Off IPv6 On Off* Ethernet — Auto* 100B-FD Specifies the IP address of the primary or secondary server.
Level1 Level2 Level3 Level4 Options Descriptions Network WLAN TCP/IP Gateway [000-255]. (Continued) (Continued) (Continued) Enter the Gateway address. [000-255]. [000-255]. [000-255] Node Name BRWXXXXXXXXXXXX Enter the Node name. WINS Config Auto* Chooses the WINS configuration mode. Static WINS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.
Menu and Features Level1 Level2 Level3 Level4 Options Descriptions Network WLAN WLAN Status Status — (Continued) (Continued) You can see the current wireless network status. Signal — You can see the current wireless network signal strength. SSID — You can see the current SSID. Comm. Mode — You can see the current Communication Mode. Wired LAN* — You can choose the network connection type. — Restores all wired and wireless network settings to the factory default.
Scan ( ) Level1 Option1 Option2 Option3 Descriptions Page Scan to E-mail — — — You can scan a monochrome or a colour document into your E-mail application. Scan to Image — — — You can scan a colour picture into your graphics application. See Software User's Guide on the CD-ROM. Scan to OCR — — — You can have your text document converted to an editable text file. Scan to File — — — You can scan a monochrome or a colour document into your computer.
Menu and Features Copy ( ) Level1 Level2 Level3 Options Descriptions Page Quality — — Fast Choose the Copy resolution for your type of document. 31 31 Normal* Best Enlarge/Reduce 100% — — This is the default setting of Enlarge/Reduce. Enlarge — 198% 10x15cm i A4 You can choose the enlargement or reduction ratio for your type of document.
Level1 Level2 Level3 Options Descriptions Page Paper Size — — A4* Choose the paper size that matches the paper in the tray. 33 Adjusts the brightness of copies. 33 Adjusts the contrast of copies. 33 You can choose to stack or sort multiple copies. 33 You can make N in 1, 1 to 2 or Poster copies. 34 If your scanned copy is skewed, your machine can correct the data automatically.
Menu and Features Level1 Level2 Level3 Options Descriptions Page Book Copy On — — 36 On(Preview) (Skew Adjustment) — (Shadow Revise) — Corrects dark borders and skew when copying from the scanner glass. Off* — — Use Watermark — — 37 Edit Template — Use Image — See the watermark copy settings in the following table. You can place a logo or text into your document as a Watermark. Store — — You can save your favourite copy settings.
Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page Edit Template — Text CONFIDENTIAL Places a text into your document as a Watermark using a template. 37 DRAFT COPY — Position A B C D E* F G H I Pattern — Size Small Medium* Large — Angle -90° -45°* 0° +45° +90° — Transparency -2 -1 0 +1 +2 — Colour Red Orange Yellow Green Blue Purple Black* The factory settings are shown in Bold with an asterisk.
Menu and Features Option1 Option2 Option3 Use Image Scan Transparency Option4 (Set page and press start) -2 -1 Descriptions Page Places a logo or text into your document as a Watermark using a scanned image. 37 0 +1 +2 Media Position Places a logo or text into your document as a Watermark using an image from removable media.
PhotoCapture ( Level1 ) Level2 View Photos Level3 Options Descriptions Page — See the print settings in the following table. You can print all photos in your memory card or USB Flash memory drive. 43 — — The machine starts a Slide Show of your photos. See the print settings in the following table. You can adjust your photos with these settings. 44 You can trim your photo and print a part of the image. 44 You can print a thumbnail page. 45 You can print an individual image.
Menu and Features Print Settings Option1 Option2 Option3 Option4 Descriptions Page Print Quality Normal — — Choose the print quality. 48 (Not available for DPOF printing) Photo* Paper Type Plain Paper — — Choose the paper type. 48 (When A4 or Letter is chosen) — Choose the paper and print size. 48 — — Adjusts the brightness. 49 — — Adjusts the contrast.
Option1 Option2 Option3 Color Enhance On White Balance (Not available when Enhance is chosen.) Off* Option4 -2 Descriptions Page Adjusts the hue of the white areas. 49 -1 0 +1 +2 Sharpness -2 Enhances the detail of the image. -1 0 +1 +2 Color Density -2 Adjusts the total amount of colour in the image. -1 0 +1 +2 Cropping On* — — Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping.
Menu and Features Entering Text C For Touchscreen models C When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to four letters are assigned to each button on the Touchscreen. By pressing the correct button repeatedly, you can access the character you want. OK Inserting spaces To enter a space, press C to choose special characters, then press the space button or .
D Specifications D General D Printer Type Inkjet Print Method Mono: Piezo with 94 × 2 nozzle Colour: Piezo with 94 × 3 nozzles Memory Capacity 64 MB LCD (liquid crystal display) Touchscreen 4.2 in. (106.7 mm) Colour LCD Touchscreen active area: 100.3 mm Power Source AC 220 to 240V 50/60Hz Power Consumption Power Save Mode: Average 0.
Specifications Weight 15.6 kg Noise Operating: LPAm = 50 dB or less 1 Noise per ISO 9296 Operating: LWAd = 64.1 dB (A) (Mono) LWAd = 55.2 dB (A) (Colour) Office equipment with LWAd>63.0 dB(A) is not suitable for use in rooms where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.
Print media Paper Input D Paper Tray #1 Paper type: Plain paper, inkjet paper (coated paper), glossy paper 2, transparencies 1 2 and envelopes Paper size: Ledger, A3, Letter, Legal, Executive, A4, A5, A6, JIS B4, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 10×15 cm, Photo L 89×127 mm, Photo 2L 13×18 cm, Index card and Post card 3. Width: 89 mm - 297 mm Length: 127 mm - 431.8 mm For more details, see Paper weight, thickness and capacity on page 21.
Specifications Copy D Colour/Monochrome Yes/Yes Document Size ADF Width: 148 mm to 297 mm ADF Length: 148 mm to 431.8 mm Scanner Glass Width: Max. 297 mm Scanner Glass Length: Max. 431.8 mm Copy Width: Max.
PhotoCapture Center™ Compatible Media 1 D CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.
Specifications PictBridge Compatibility D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information.
Scanner D Colour/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista®) Mac OS® X 10.2.
Specifications Printer Printer Driver D Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista® driver supporting Brother Native Compression mode Mac OS® X 10.2.
Interfaces D USB 1 2 A USB 2.0 interface cable that is no longer than 2.0 m. LAN cable 3 Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode. 1 Your machine has a Hi-speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported for Macintosh®.
Specifications Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Supported PC Processor Operating System PC Software Interface Minimum Version Speed Functions Windows® 2000 Operating Professional 4 System 1 XP Home 2 4 Printing, Scanning, Removable Disk XP Professional 2 4 Minimum Recommended RAM RAM Hard Disk Space to install For For Drivers Applications USB, 64 MB 256 MB 110 MB 340 MB Intel® 10/100 Pentium® II BaseTx or equivalent 128 MB 110 MB 340 MB (
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Replacement Ink Cartridges The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will only happen once. With all following ink cartridges you can print the specified number of pages.
Specifications Network (LAN) D LAN You can connect your machine to a network for Network Printing, Network Scanning and Remote Setup 1 (Windows® only). Also included is Brother BRAdmin Light 2 Network Management software. Support for Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista® Mac OS® X 10.2.4 or greater Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN) IEEE 802.
Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings. See the users guide for your wireless LAN router / access point for instructions on how to access one-push mode.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. LCD (liquid crystal display) The display screen on the machine that shows interactive messages during OnScreen Programming. Beeper Volume Volume setting for the beep when you press a key or make an error.
F Index A E ADF (automatic document feeder) ...........22 Apple® Macintosh® See Software User's Guide on the CD-ROM. .................................................. Envelopes ....................................15, 20, 21 Error messages on LCD .......................... 78 B&W Print Only .................................... 78 Cannot Detect ...................................... 78 Cannot Print ......................................... 79 Ink low ..................................................
L LCD (liquid crystal display) ......................96 Brightness .............................................27 Contrast ................................................27 Dim Timer .............................................27 Help List ................................................28 Language ..............................................27 Loading envelopes and post cards ..........15 Loading paper ............................................9 M Macintosh® See Software User's Guide on the CD-ROM.
Print difficulties ..............................................73 drivers .................................................119 paper jams ............................................82 report .....................................................28 resolution ............................................119 specifications ......................................119 Printing on small paper ......................................16 See Software User's Guide on the CD-ROM. ........................................
Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
