BASIC USER’S GUIDE DCP-7055 DCP-7060D DCP-7065DN Not all models are available in all countries.
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-7055 / DCP-7060D / DCP-7065DN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
User’s Guides and where do I find it? Which manual? What’s in it? Safety and Legal Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. Basic User's Guide Learn the basic Copy and Scan operations and how to replace consumables.
Table of Contents (BASIC USER’S GUIDE) 1 General information 1 Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................................................................................2 Viewing Documentation ........................................................
A Routine maintenance 32 Replacing the consumable items......................................................................... 32 Replacing the toner cartridge ........................................................................ 33 Replacing the drum unit................................................................................. 39 Cleaning the machine .......................................................................................... 44 Cleaning the outside of the machine ............
D Specifications 91 General ................................................................................................................91 Document Size ....................................................................................................94 Print media...........................................................................................................95 Copy ....................................................................................................................
Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.
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1 General information Using the documentation 1 1 The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic. Courier New Courier New font identifies the messages shown on the LCD of the machine.
Chapter 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide a Turn on your computer. Insert the Documentation CD-ROM into your CD-ROM drive. Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html. b 2 (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. Click your country.
General information Presto! PageManager User’s Guide Note (Macintosh) • (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on Allow Blocked Content, then click Yes in the Security Warning dialog box. Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 5 for further instructions.
Chapter 1 Accessing Brother Support (Windows®) You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our website (http://www.brother.com/), click Brother Home Page. For the latest news and product support information (http://solutions.brother.com/), click Brother Solutions Center. To visit our website for original Brother Supplies (http://www.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line Registration.
Chapter 1 Control panel overview 1 1 2 1 6 COPY keys: Options You can quickly and easily choose temporary settings for copying. These settings include: Quality Stack (choose number of copies) Sort (For DCP-7065DN when using the ADF) Brightness Contrast Enlarge/Reduce Page Layout Number of Copies (For DCP-7055) Use this key to make multiple copies. Duplex (For DCP-7060D / DCP-7065DN) You can choose Duplex to copy on both sides of the paper.
General information 1 1 2 4 3 4 LCD Displays messages to help you set up and use your machine. 5 Menu keys: Menu Lets you access the Menu to program your settings in this machine. Clear Deletes entered data or lets you cancel the current setting. a + or b Press to scroll through the menus and options. OK Lets you store your settings in the machine. 6 Stop/Exit Stops an operation or exits from a menu. 7 Start Lets you start making copies or scanning.
Chapter 1 Changing LCD language You can change the LCD language. a b Press Menu. Press a or b to choose 1.General Setup. Press OK. c Press a or b to choose 0.Local Language. Press OK. d Press a or b to choose your language. Press OK. e Press Stop/Exit.
2 Loading paper Loading paper and print media 2 2 Printing on plain paper, thin paper or recycled paper from the standard paper tray a The machine can feed paper from the standard paper tray or manual feed slot. 2 Pull the paper tray completely out of the machine. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software.
Chapter 2 b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. d Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. 1 The paper guides touch the sides of the paper so it will feed correctly.
Loading paper f Printing on plain paper or recycled paper from the manual feed slot Unfold the support flap (1) to prevent paper from sliding off the face-down output tray. a 2 Unfold the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. 2 1 1 1 Loading paper in the manual feed slot You can load envelopes and special print media one at a time into this slot.
Chapter 2 c d Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper or transparency touches the paper feed roller. When you feel the machine pull in the paper, let go.
Loading paper c d (For DCP-7060D / DCP-7065DN) Open the manual feed slot cover. e Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Note • Put the paper into the manual feed slot with the side to be printed face up.
Chapter 2 • If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on. • To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration. • You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.
Loading paper Unscannable and unprintable areas 2 The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 2 Document Size Top (1) Left (2) Bottom (1) Right (2) Letter 3 mm 4 mm *a single copy A4 or a 1 in 1 copy 3 mm 3 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm 2 1 Copy 1 Print Letter 4 mm 6.35 mm A4 4 mm 6.
Chapter 2 Paper settings Paper Type 2 Set up the machine for the type of paper you are using. This will give you the best print quality. a b d Press a or b to choose 2.Paper Size. Press OK. e (For Oceania) Press a or b to choose A4, Letter, Executive, A5, A5 L, A6, B5 or B6. Press OK. (For Asia) Press a or b to choose A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 or Folio. Press OK. f Press Stop/Exit. Press a or b to choose 1.General Setup. Press OK. Press a or b to choose 1.Paper. Press OK.
Loading paper Acceptable paper and other print media Avoid touching the printed surface of the paper immediately after printing. Before you buy a lot of paper, test a small quantity to make sure the paper is suitable. 2 Print quality may vary according to the type of paper you are using. You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.
Chapter 2 Recommended paper specifications 2 The following paper specifications are suitable for this machine. Basis weight 75-90 gsm Thickness 80-110 m Roughness Higher than 20 sec. Stiffness 90-150 cm3/100 Grain direction Long grain Volume resistivity 10e9-10e11 ohm Surface resistivity 10e9-10e12 ohm-cm Filler CaCO3 (Neutral) Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85% Use paper made for plain paper copying. Use paper that is 75 to 90 gsm.
Loading paper Types of envelopes to avoid • that is curled or warped 2 IMPORTANT 1 DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape 1 • that are extremely shiny or textured 1 A curl of 2 mm or greater may cause jams to occur.
Chapter 2 • with double flaps as shown in figure below • with sealing flaps that are not folded down when purchased • with sealing flaps as shown in figure below Labels 2 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
3 Loading documents How to load documents Note 3 You can make copies and scan from the ADF* (Automatic Document Feeder) (*For DCP-7065DN) and the scanner glass. Using the automatic document feeder (ADF) (For DCP-7065DN) • To scan documents that are not suitable for the ADF, see Using the scanner glass (Flatbed) on page 22. Length: 147.3 to 355.6 mm Width: 147.3 to 215.9 mm Weight: 64 to 90 gsm How to load documents 3 • It is easier to use the ADF if you are loading a multiple page document.
Chapter 3 d b Adjust the paper guides (1) to fit the width of your document. 1 IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding. • To scan non-standard documents, see Using the scanner glass (Flatbed) on page 22. Using the scanner glass (Flatbed) 3 You can use the scanner glass to copy or scan pages of a book one page at a time. Document Sizes Supported Length: Up to 297.0 mm Width: Up to 215.9 mm Weight: Up to 2.
Loading documents c Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or press on the cover.
4 Making copies How to copy 4 The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide on the CD-ROM. Stack 100% a Copies:01 Auto Do one of the following to load your document: Quality Stack (up to 99 copies) Sort 1 Brightness Contrast Page Layout Duplex 2 (For DCP-7055) Press Number of Copies to enter the number of copies (up to 99) and press Start.
5 How to print from a computer Printing a document 5 5 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command.
6 How to scan to a computer Scanning a document as PDF file using ControlCenter4 (Windows®) 6 6 (For Macintosh users) See Scanning in the Software User's Guide. Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer. a b Load your document.
How to scan to a computer e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg). Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 6 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document.
Chapter 6 g 28 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer Changing the SCAN key settings Before scanning 6 6 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Configuring Network Scanning in the Software User's Guide.
Chapter 6 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the pull-down list. f 30 Click OK.
How to scan to a computer Scanning using the SCAN key a b c Load your document. (See How to load documents on page 21.) Press (SCAN). Press a or b to choose Scan to PC. Press OK. d Press a or b to choose File. Press OK. e (For Network users) Press a or b to choose the destination computer you want to send to. Press OK. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the dial pad on the control panel. Press OK. f 6 6 Press Start.
A Routine maintenance Replacing the consumable items A The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 33 and Replacing the drum unit on page 39.) To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Toner cartridge Drum unit See Replacing the toner cartridge on page 33.
Routine maintenance Replacing the toner cartridge Model Name: For the model name of toner cartridges, see Replacing the consumable items on page 32. The Standard toner cartridge can print approximately 700 pages (TN-2060), 1,000 pages (TN-2030) or 1,200 pages (TN-2230 / TN-2260) 1. The High Yield toner cartridge (For DCP-7060D / DCP-7065DN) can print approximately 2,600 pages 1. Actual page count will vary depending on your average type of document.
Toner Low A Toner Ended Toner Low Toner Ended If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message. Replace Toner The machine stops printing until you replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 34.) A When the following message appears on the LCD, you need to replace the toner cartridge: Replace Toner The machine will stop printing until you replace the toner cartridge.
Routine maintenance CAUTION c Take out the drum unit and toner cartridge assembly. d Push down the green lock lever and take the toner cartridge out of the drum unit. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself.
WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety and Legal booklet for how to clean the machine. Be careful not to inhale toner.
Routine maintenance Note f Pull off the protective cover. • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
g Put the new toner cartridge firmly into the drum unit so that it locks into place. If you put it in correctly, the green lock lever will lift automatically. h Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. i 38 Put the drum unit and toner cartridge assembly back into the machine.
Routine maintenance After replacement, reset the drum counter by following the instructions included with the new drum unit. Note After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD returns to Ready mode. Drum Stop A Drum Stop Replacing the drum unit A We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother Original drum unit be installed at this time.
CAUTION c Take out the drum unit and toner cartridge assembly. d Push down the green lock lever and take the toner cartridge out of the drum unit. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself.
Routine maintenance WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety and Legal booklet for how to clean the machine. Be careful not to inhale toner.
Note If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill. e f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
Routine maintenance g Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. CAUTION Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. 1 A h Put the new drum unit and toner cartridge assembly in the machine.
Cleaning the machine Clean the outside and inside of the machine regularly with a dry, lint-free soft cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. WARNING A Cleaning the outside of the machine a Turn off the machine. Disconnect all cables and then unplug the power cord from the electrical socket. b Pull the paper tray completely out of the machine. c Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust.
Routine maintenance e Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. 1 2 3 f Re-load the paper and put the paper tray firmly back in the machine. g Plug the machine's power cord back into the electrical socket first, connect all cables and then turn on the machine. Cleaning the scanner glass c (For DCP-7065DN) In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
WARNING Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
Routine maintenance b Slowly take out the drum unit and toner cartridge assembly. c Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. 1 CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. Handle the toner cartridge carefully.
Cleaning the drum unit A f Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. g Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine will start the Drum Cleaning process.
Routine maintenance Note • The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse. This noise is not due to a malfunction of the machine. If the problem is not solved yet, follow the steps below. a Open the front cover and leave the machine turned on for 10 minutes to cool down. • DO NOT put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
b Slowly take out the drum unit and toner cartridge assembly. c Push down the green lock lever and take the toner cartridge out of the drum unit. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Routine maintenance e • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). 1 A f d Put the print sample in front of the drum unit, and find the exact position of the poor print. When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.
g h Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. Cleaning the paper pick-up rollers If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the machine. Unplug the power cord from the electrical socket. b Pull the paper tray completely out of the machine.
Routine maintenance d Wipe the two pick-up rollers (1) inside of the machine to remove dust. A 1 e f Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. Turn on the machine.
B Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself.
Troubleshooting Error Message Cause Action Duplex Disabled The duplex tray is removed or is not correctly installed. Carefully put the duplex tray into the machine until it clicks into place. The back of the machine is not closed completely. Close the back cover of the machine. EL Error The machine has a mechanical problem. Open the front cover and close it again. Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time.
Error Message Cause Action Out of Memory The machine’s memory is full. Do one of the following: Press Start to copy the scanned pages. (Copy operation in progress) Press Stop/Exit and wait until the other operations in progress finish, and then try again. Reduce print resolution. (See the Basic tab in the Software User's Guide.) Print Unable XX (XX = Error Code) The machine has a mechanical problem.
Troubleshooting Document Jams Document is jammed in the top of the ADF unit (For DCP-7065DN) a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. B Document is jammed under the document cover (For DCP-7065DN) B a Take out any paper from the ADF that is not jammed. b c Lift the document cover. B Pull the jammed document out to the right. Pull the jammed document out to the left. B d e Close the ADF cover. Press Stop/Exit. d e Close the document cover.
Removing small documents jammed in the ADF (For DCP-7065DN) a b c d 58 B Document is jammed at the output tray (For DCP-7065DN) Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. Close the document cover. Press Stop/Exit.
Troubleshooting Paper Jams Paper is jammed in the standard paper tray IMPORTANT B B If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 62. If the LCD shows Jam Tray, follow these steps: a Pull the paper tray completely out of the machine. Note Pulling out the jammed paper downwards allows you to remove the paper more easily. c Make sure the paper is below the maximum paper mark (b b b) (1) of the paper tray.
Paper is jammed at the back of the machine B If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Open the front cover. Leave the machine turned on for 10 minutes to cool down. b CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself.
Troubleshooting IMPORTANT d Pull down the tabs at the left and right hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Open the back cover (face-up output tray).
e Using both hands, gently pull the jammed paper out of the fuser unit. Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: f Close the fuser cover and the back cover (face-up output tray). g Put the drum unit and toner cartridge assembly back into the machine. h 62 Close the front cover. If the machine does not start printing automatically, press Start. a Leave the machine turned on for 10 minutes to cool down. b Open the front cover.
Troubleshooting c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the inside of the machine. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead, go to step g.
g e Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. f If you were able to remove the drum unit and toner cartridge assembly and the jammed paper, you have cleared the paper jam. Put the drum unit and toner cartridge assembly back into the machine and close the front cover. If the machine does not start printing automatically, press Start. 64 Lift the scanner cover.
Troubleshooting i If you could not pull the jammed paper out of the output tray opening as shown in step g, take the paper tray completely out of the machine. k Put the paper tray back into the machine. If you have removed the jammed paper, you have cleared the paper jam. Note • If the LCD shows a Jam Inside message, check if there is a torn piece of paper inside the machine and drum unit by following the instructions in steps c to f.
Paper is jammed in the Duplex Tray If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes to cool down. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself. 66 b B Pull the duplex tray completely out of the machine.
Troubleshooting c Pull the jammed paper out of the machine or the duplex tray. d Make sure that no paper remains under the machine. e Put the duplex tray back in the machine.
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Check the chart below and follow the troubleshooting tips. Copy difficulties Difficulties Suggestions Vertical black line appears in copies.
Troubleshooting Printing difficulties (continued) Difficulties The machine prints unexpectedly or it prints garbage. Suggestions Press Job Cancel to cancel print jobs. Check the settings in your application to make sure it is set up to work with your machine. Pull out the paper tray and wait until the machine stops printing. Then turn off the machine’s power switch and disconnect from the power for several minutes.
Paper handling difficulties Difficulties Suggestions The machine does not feed paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a Paper Jam message. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again.
Troubleshooting Network difficulties (For DCP-7065DN) Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more information. Make sure your machine is powered on, is on-line and is in the Ready mode. Print the Network Configuration list to see your current Network settings. (See Network Configuration List in Chapter 1 of the Advanced User's Guide.
Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If the problem is not solved, turn off the machine. Plug the power cord into a different known working outlet and turn on the machine.
Troubleshooting Improving the print quality B If you have a print quality problem, make a copy first (put a document on the scanner glass and press Start). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first.
Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 17. ABCDEFGH abcdefghijk ABCD abcde 01234 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. See the Safety and Legal booklet. Put in a new toner cartridge. See Replacing the toner cartridge on page 33. Put in a new drum unit.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 17. Choose Thick Paper mode in the printer driver, choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using. See Paper Type on page 16 and Basic tab in the Software User's Guide. Check the machine’s environment. Conditions such as high humidity can cause hollow print.
Examples of poor print quality Recommendation Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem. If the problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit on page 39.) White lines, bands or ribbing across the page 94 mm 94 mm Make ten copies of a blank, white sheet of paper. See How to copy on page 24.
Troubleshooting Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. See Cleaning the corona wire on page 46. ABCDEFGH abcdefghijk Make sure the green tab of the corona wire is at the home position (a). ABCD abcde 01234 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 39. Black lines down the page The toner cartridge may be damaged. Put in a new toner cartridge.
Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See Acceptable paper and other print media on page 17. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180 in the paper tray.
Troubleshooting Examples of poor print quality Recommendation Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases B Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.
Troubleshooting Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Other Print Options (for Windows®) or Print Settings (For Macintosh) in the Software User's Guide. Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Curled a b Open the back cover.
Examples of poor print quality Recommendation Lift up the output tray support flap (1).
Troubleshooting Machine Information Checking the Serial Number B B You can see the machine’s Serial Number on the LCD. a b How to reset the machine a b B Press Menu. Press a or b to choose 1.General Setup. Press OK. Press Menu. c (For DCP-7055 and DCP-7060D) Press a or b to choose 3.Machine Info.. Press OK. Press a or b to choose 5.Reset. Press OK. d Press a or b to choose the type of reset function you want to use. Press OK.
C Menu and features On-screen programming How to access the menu mode C Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. a b Press Menu. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. c Press OK when the option you want appears on the LCD. The LCD will then show the next menu level.
Menu and features Menu keys C Access the menu. Go to the next menu level. Accept an option. Exit the menu by pressing repeatedly. Go back to the previous menu level. C Scroll through the current menu level. Exit the menu.
Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 1.Paper 1.Paper Type — Thin Sets the type of paper in the paper tray. 16 Sets the size of the paper in the paper tray. 16 Increases the page yield of the toner cartridge. See 1. Plain* Page Thick Thicker Recycled Paper Label 2.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 2.Ecology 2.Sleep Time — Range varies depending on models. Conserves power. See 1. — — (Continued) (Continued) 003Min* 3.LCD Contrast -nnnno+ -nnnon+ Adjusts the contrast of the LCD. -nnonn+* -nonnn+ -onnnn+ 4.Replace Toner — 5.Reset 1.Network — Continue Stop* — (For DCP-7065DN) 1.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Copy 1.Quality — Auto* You can choose the Copy resolution for your type of document. See 1. Text Photo Graph 2.Brightness — Adjust the brightness for copies. -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.Contrast — Adjusts the contrast for copies. -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Level 1 Level 2 Level 3 Level 4 Options Descriptions 3.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 3.Network 1.TCP/IP — Primary (For DCP-7065DN) (Continued) 7.WINS Server Specifies the IP address of the primary or secondary WINS server. [000-255]. [000-255]. [000-255]. [000-255] (Continued) Secondary [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server — Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255]. [000-255]. [000-255].
Level 1 Level 2 Level 3 Options Descriptions 3.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 83 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. See 1. (For DCP-7055 and DCP-7060D) 4.Machine Info. List (For DCP-7065DN) Copy Print 3.User Settings — — 4.Network Config — — — — (For DCP-7065DN) 4.Drum Life (For DCP-7055 and DCP-7060D) 5.Drum Life (For DCP-7065DN) 1 See Advanced User's Guide.
D Specifications D General D Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity (For DCP-7055) 16 MB (For DCP-7060D / DCP-7065DN) 32 MB LCD (liquid crystal display) 16 characters 2 lines Power Source 220 - 240 V AC 50/60Hz Power Consumption 1 Peak: 1080 W Copying (Average): Approx.
Dimensions DCP-7065DN D 316 mm 398.5 mm 405 mm DCP-7055 / DCP-7060D D 268 mm 405 mm Weight 92 With Consumables: 398.5 mm (For DCP-7055) 9.8 kg (For DCP-7060D) 10.1 kg (For DCP-7065DN) 11.
Specifications Noise level Sound power 1 Operating: (For DCP-7055) LWAd = 6.60 B (A) (For DCP-7060D/DCP-7065DN) LWAd = 6.40 B (A) Standby: (For DCP-7055) LWAd = 4.30 B (A) (For DCP-7060D) LWAd = 4.27 B (A) (For DCP-7065DN) LWAd = 4.22 B (A) Sound pressure 1 Operating (Printing): LPAm = 53 dB (A) Standby: LPAm = 30 dB (A) Measured in accordance with ISO 9296. Temperature Humidity ADF (automatic document feeder) Operating: 10 to 32.
Document Size Document Size (Single-sided) D ADF Width: 147.3 to 215.9 mm (For DCP-7065DN) ADF Length: 147.3 to 355.6 mm (For DCP-7065DN) 94 Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max.
Specifications Print media Paper Input D Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive (Legal 1 and Folio 1 for Asia) Paper Weight: 60 to 105 gsm Maximum Paper Tray Capacity: Up to 250 sheets of 80 gsm Plain paper Manual Feed Slot (Manual) Paper Type: Envelopes, Labels 2, Thin paper, Thick paper, Thicker paper, Recycled paper, Bond paper or Plain paper Paper Size: Width: 76.
Copy D Color/Monochrome Monochrome Copy Width Max.
Specifications Scanner D Colour/Black Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®/ Windows® 7) Mac OS X 10.4.11, 10.5.x, 10.6.
Printer Automatic 2-sided (Duplex) Print D Yes (For DCP-7060D / DCP-7065DN) Resolution 600 dpi 600 dpi, HQ1200 (2400 600 dpi) quality Print Speed (Duplex) Up to 5 pages/minute (A4 size) 1 Print Speed (For DCP-7055) Up to 20 pages/minute (A4 size) 1 (For DCP-7060D) Up to 24 pages/minute (A4 size) 1 (For DCP-7065DN) Up to 26 pages/minute (A4 size) 1 First Print Out Time (For DCP-7055) Less than 10.0 seconds (from the READY mode and standard tray) (For DCP-7060D / DCP-7065DN) Less than 8.
Specifications Interfaces D USB We recommend to use a USB cable (Type A/B) that is no more than 2 metres long. 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater. (DCP-7065DN) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported. 3 See Network (LAN) (DCP-7065DN) on page 103 and the Network User's Guide for detailed network specifications.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System 1 100 Processor Minimum Speed Minimum Recommended RAM RAM Windows® Intel® 2000 Pentium® II Professional 4 or equivalent 64 MB Windows® XP Home 2 5 Windows® XP Professional 2 5 128 MB 256 MB Hard Disk Space to install For Drivers For Applications 150 MB 500 MB 1.
Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Minimum Recommended RAM RAM Windows Server® 2003 (print only via network) Intel® Pentium® III or equivalent 256 MB 512 MB Windows Server® 2003 x64 Edition (print only via network) 64-bit (Intel®64 or AMD64) supported CPU Windows Server® 2008 (print only via network) Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD64) supported CPU 512 MB 2 GB
Consumable items Toner Cartridge D (For Oceania) Starter Toner Cartridge: Approx. 700 pages (A4) 1 Standard Toner Cartridge: (For Oceania) TN-2030 (For DCP-7055) Approx. 1,000 pages (A4) 1 TN-2230 (For DCP-7060D / DCP-7065DN) Approx. 1,200 pages (A4) 1 (For Asia) TN-2060 (For DCP-7055) Approx. 700 pages (A4) 1 TN-2260 (For DCP-7060D / DCP-7065DN) Approx. 1,200 pages (A4) 1 High-Yield Toner Cartridge: Approx.
Specifications Network (LAN) (DCP-7065DN) D Note For details about the full Network specifications, see the Network User's Guide. LAN You can connect your machine to a network for Network Printing and Network Scanning. Also included is Brother BRAdmin Light 1 Network Management software. Security Protocols Wired 1 APOP, POP before SMTP, SMTP-AUTH BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
E Index A E ADF (automatic document feeder) using .....................................................21 Envelopes ....................................12, 17, 19 Error messages on LCD .......................... 54 Drum Error ............................................ 39 Drum Stop ............................................ 39 Duplex Disabled ................................... 55 Init Unable XX ...................................... 55 Jam Duplex ..........................................
M R Machine information how to reset the machine ......................83 reset functions ......................................83 serial number ........................................83 Maintenance, routine ...............................44 replacing drum unit ............................................39 toner cartridge ....................................33 Menu Table ..............................................86 Mode, entering copy ......................................................
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
