Multi-Protocol Print/Fax Server Network User’s Guide NC-9100h MFC-8440 MFC-8840D DCP-8040 DCP-8045D MFC-8840DN Please read this manual thoroughly before using the machine. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your machine needs.
Trademarks Brother is a registered trademark of Brother Industries, Ltd. HP, HP/UX, JetDirect and JetAdmin are trademarks of Hewlett-Packard Company. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corporation. Postscript is trademark of Adobe Systems Incorporated. Netware is a trademark of Novell, Inc. Apple, Macintosh, LaserWriter and AppleTalk are trademarks of Apple Computer, Inc. IBM, LAN Server, and AIX are trademarks of International Business Machines Corporation.
IMPORTANT NOTE: For technical and operational assistance, you must call. Calls must be made from within that country. In USA 1-800-276-7746 In Canada 1-877-BROTHER In Europe Visit http://www.brother.com for contact information on your local Brother office.
Introduction Overview The Brother NC-9100h Print / Fax Server allows your Brother machine to be attached and shared on a 10/100Mbit Ethernet Network. Web Based Management and Administration utilities provide easy configuration and management of your Brother machine. Once installed and configured, the NC-9100h allows your machine to FAX documents over the Internet; print and scan documents over a network.
IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Model Number: Brother Network Card (BR-net) NC-9100h complies with Part 15 of the FCC Rules.
Declaration of Conformity (Europe) We, Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents. Safety: EMC: EN 60950, EN 55022 Class B, EN 55024 following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/ 263/EEC and 92/31/EEC). Issued by: Brother Industries, Ltd.
Table of Contents Introduction ....................................................................iii Overview....................................................................iii Features ....................................................................iii IMPORTANT INFORMATION: REGULATIONS........... iv Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) ............. iv Industry Canada Compliance Statement (For Canada only)............................................
Windows NT® 4.0 Printing Associating to the Printer............................................ 2-6 Windows NT® 4.0 Printing Adding a Second Brother LPR Port............................ 2-7 Other Sources of Information ..................................... 2-7 3 4 5 Peer to Peer Printing ............................................................ 3-1 How to Print in a Windows® 95/98/Me Peer to Peer network ............................................................................. 3-1 Overview.......
Brother Internet Print: Using BRAdmin Professional utility to Configure the Print Server............................. 5-4 Brother Internet Print: Using a Web Browser to Configure the Print Server .......................................... 5-5 Brother Internet Print: Installing the BIP software on Windows® 95/98/Me/2000/XP and Windows NT® 4.0 ....5-6 Setup from CD-ROM .............................................. 5-6 Adding a Second Brother Internet Port.......................
How to Select the Print Server (AppleTalk/EtherTalk)................................................. 7-8 How to Select the Print Server (TCP/IP) .................... 7-9 Changing the Configuration...................................... 7-10 Other Sources of Information ................................... 7-10 Printing from a Macintosh® using Simple Network Configuration capabilities of Mac OS® X .................. 7-10 8 9 10 DLC Printing..................................................................
Poll Frequency.................................................... 10-13 Header................................................................ 10-13 Del Error Mail......................................................10-14 Notification.......................................................... 10-14 Setup Mail TX (For MFC only) ................................ 10-15 Sender Subject ................................................... 10-15 Size Limit ...........................................................
13 Internet FAX (MFC Only) .................................................... 12-1 Overview................................................................... 12-1 Getting Connected ............................................... 12-2 Front Panel Key Functions ................................... 12-2 Sending an Internet Fax ........................................... 12-3 Manually Entering Text............................................. 12-3 Receiving E-mail or Internet Fax ........................
14 A I xii Brother Internet Fax Printing Software............................. 14-1 Overview................................................................... 14-1 Installing Brother Internet Fax Printing Driver...........14-2 Changing the BFP Port Settings............................... 14-4 Relay Broadcast Function......................................... 14-5 Uninstalling from Windows® 95/98/Me/2000/XP and Windows NT® 4.0 ..............................................
1 1 Unix Printing Printing from Unix/Linux Using TCP/IP Overview Brother Print/Fax servers are supplied with the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. Since virtually all UNIX host computers support TCP/IP, this capability allows a printer to be shared on a UNIX Ethernet network.
5 When configuring the PRINTCAP file, pay particular attention to the service names, BINARY_P1 and TEXT_P1. TCP/IP Brother Print/Fax servers appear to the network as a UNIX host computer with a unique IP address running the lpd (line printer daemon) protocol. As a result, any host computer that supports the Berkeley remote LPR command can spool jobs to Brother print servers without the need for any special software on the host computer. For special applications, raw TCP ports are also available.
The actual format of the entry may vary depending on your system, check your system documentation and also note the format of other entries in the /etc/hosts file. The node name in this file does not necessarily need to be the same as the one that is actually configured into the Brother Print/Fax server (the name that appears on the printer configuration page), however, it is good practice to make the names the same.
3 Configure the /etc/printcap file on each host computer to specify the local print queue, the Print/Fax server name (also called remote machine or rm), and the Print/Fax server service name (also called remote printer, remote queue, or rp), and the spool directory. This step applies to the majority of UNIX systems, including Linux, Sun OS (but not Solaris 2.xx), Silicon Graphics (lpr/lpd option required), DEC ULTRIX, DEC OSF/1, and Digital UNIX.
The rm and rp options are not available on some UNIX systems, so if necessary check your documentation to determine the equivalent options. Users of Berkeley-compatible UNIX systems can use the lpc command to obtain the printer status: %lpc status laser1: queuing is enabled printing is enabled no entries no daemon present Users of AT&T-compatible UNIX systems can generally use the lpstat or rlpstat commands to obtain similar status information.
Linux Configuration If you do not wish to use the command line interface to configure your Linux distribution, you may wish to use the Linux Printer System Manager application on your GUI. To do this, do the following: 1 From the Linux Printer System Manager screen, click the Add button. 2 You will now be asked to specify which Printer type you are using, select the Remote Unix (lpd) Queue option and click OK. 3 You must now specify the remote host name, remote queue name and the input filter to use.
HP-UX Configuration In the case of HP-UX10.xx, the sam program is used to set up the remote printer. The steps are as follows: 1 Execute the sam program. From the list of options, select Printers and Plotters. 2 Select LP Spooler. 3 Select Printers and Plotters. 4 Select Actions and then Add Remote Printer/Plotter. 5 Enter any name as the Printer Name (this will be the name of the print queue). 6 Enter the IP address of the Print/Fax server as the Remote System Name.
Earlier versions of HP-UX use similar procedures to 10.xx users: 1 Enter sam and select Peripheral Devices and then Add Remote Printer (not Networked printer). 2 Enter the following remote printer settings (the other settings do not matter): ■ Line printer name (user-selectable). ■ Remote system name (the Print/Fax server name; must match what is in hosts file or use Print/Fax server IP address). ■ Remote printer queue (Print server binary or text service name, e.g. BINARY_P1 or TEXT_P1).
The procedure for pre-V4.0 systems is as follows. 1 Enter smit and select devices. 2 Select printer/plotter. 3 Select manage remote printer subsystem. 4 Select client services. 5 Select remote printer queues. 6 Select add a remote queue. 7 Enter the following remote queue settings: ■ Name of queue to add (user selectable). ■ Activate the queue (Yes).
If this is the first printer configured, you must also use the lpsched command prior to the accept command. As an alternative, you may use Printer Manager in the Admintool utility under OpenWindows. Select Edit, Add, and Add Access to Remote Printer. Then enter the Print/Fax server name in the format prnservername!\prnserverservice as described above. Make sure that the printer server OS is set to BSD (the default setting), and click Add.
SCO UNIX requires TCP/IP V1.2 or later to work with Brother print servers. You must first configure the /etc/hosts and /etc/printcap files as described in step 2. Then run the sysadmsh program as follows: 1 Select Printers. 2 Select Configure. 3 Select Add. 4 Enter the name of the print queue you entered in the /etc/printcap file as the Printer name. 5 Enter anything as the Comment, and Class name. 6 For the Use printer interface select Existing.
Use the following one-line OS/400 command to create the LPD queue: CRTOUTQ OUTQ( RMSTSYS (*INTNETADR) RMTPRTQ() AUTOSTRWTR(1) CNNTYPE(*IP) DESTTYPE (*OTHER) MFRTYPMDL () INTNETADR('') TEXT ('') where is the new AS/400 print queue name, is the Print/Fax server service name (BINARY_P1 or TEXT_P1) is the OS/400 printer driver name (*HP4 is recommended if in doubt), and is the IP address of the Print/Fax server.
If you have not created a spool directory for the Brother Print/Fax server on your UNIX host computer, you will need to do so now (the printer setup utilities in HP/UX, AIX, Solaris 2.xx, and other systems will automatically create the spool directory). The lpd spool directory is usually located in the /usr/spool directory (check with your system manager to see if the location is different for your system). To create a new spool directory, use the mkdir command.
2 2 TCP/IP Printing Printing from Windows NT® 4.0, Windows® 2000/XP, LAN Server and Warp Server Overview Users of Windows NT® 4.0 can print directly to a network-ready Brother machine using the TCP/IP protocol. Microsoft Windows NT® 4.0 users must install Microsoft’s “TCP/IP Printing“ protocol. Windows® 2000/XP users are able to send print jobs directly to the printer without installing any additional software.
5 Windows® 95/98/Me users can send print jobs using the IPP protocol via a Windows® 2000/XP computer provided that the Microsoft Internet Print Services software is installed on the client PC, Internet Information Server (IIS) is installed and running on the Windows® 2000/XP computer and that the client PC is using version 4 or later of Microsoft Internet Explorer. For more information, see Windows® 2000/XP IPP Printing on page 5-9.
3 Click on Next. 4 You must now select the correct Network printing port. Select Create a new port and select Standard TCP/IP Port port from the pull-down window. 5 When you have done that click Next. 6 The Add Standard TCP/IP Port Wizard will now appear. Click the Next button. 7 Enter the IP address, or name of the printer you wish to configure. The Wizard will automatically enter the Port name information for you. 8 Click the Next button.
Windows® 2000/XP Printing (Printer Driver already installed) If you have already installed the printer driver and wish to configure it for network printing, follow these steps: 1 Select the printer driver you wish to configure. 2 Select File and then choose Properties. 3 Click the Ports tab of the driver and click Add Port. 4 Select the port that you wish to use. Typically this would be Standard TCP/IP Port. Then click the New Port... button. 5 The standard TCP/IP Port Wizard will start.
6 Configure the host IP address, subnet mask, and gateway address in that dialog. Consult your system manager for these addresses. 7 Click OK to exit (your Windows NT® 4.0 or server will need to be re-booted). Windows NT® 4.0 Printing Installing the Brother Peer to Peer Software 1 Start the CD-ROM installation menu program according to the Quick Setup Guide. 2 Select the desired Language and then select Install Optional Applications. Then select the Network Print Software installation program.
Windows NT® 4.0 Printing Associating to the Printer You must now create a printer on your Windows® system using the standard Windows® printer setup procedure. 1 To do this, go to the Start button, select Settings and then Printers. 2 Double click the Add Printer icon to get the Add Printer Wizard. 3 Select My Computer (not Network Printer) and click on Next.
Windows NT® 4.0 Printing Adding a Second Brother LPR Port You do not need to re-run the install program to add a new Brother LPR port. Instead, press the Start button, select Settings, and open the Printers window. Click on the icon of the printer that you wish to configure, select File from the menu bar, and then choose Properties. Click on the Ports tab and push the Add Port button. In the Printer Ports dialog, highlight Brother LPR Port. Click the New Port button and enter the port name.
3 3 Peer to Peer Printing How to Print in a Windows® 95/98/Me Peer to Peer network Overview Microsoft's Windows® 95/98/Me operating systems feature built-in networking capabilities. These capabilities allow a Windows® PC to be configured as a client workstation in a file server based network environment. For smaller networks, Windows® 95/98/Me also allows the PC to operate in a peer-to-peer mode.
Driver Deployment Wizard This installer includes the Windows® PCL driver and Brother network port driver (LPR and NetBIOS). If the administrator then installs the printer driver and port driver using this software, he can save the file to the File server or send the file in E-mail to users. Then, each user just clicks that file to have the printer driver, port driver, IP address, and so on, automatically copied to their PC. For more information, see the Driver Deployment Wizard User’s Guide on the CD-ROM.
5 Select the desired directory to install the Brother Peer to Peer Print (LPR) files and push Next. The installation program will create the directory for you if it does not already exist on your disk. 6 Enter the Port name that you wish to use and click OK. The default port name is BLP1. Whichever name you choose, it must be unique and it MUST begin with BLP. 7 You must now enter the actual IP address of the Print/Fax server in the Printer name or IP address field.
4 Select Local Printer when you are asked how the printers are connected to your computer, and then push Next. 5 Select the correct driver. Click Next when you are done. 6 If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next.
Adding a Second Brother LPR Port You do not re-run the install program to add a new Brother LPR port. Instead, press the Start button, select Settings, and open the Printers window. Click on the icon of the printer that you wish to configure, select File from the menu bar, and then choose Properties. Click on the Details tab and push the Add Port button. In the Add Port dialog, select the Other radio button and then highlight Brother LPR port. Click OK and enter the port name. The default port name is BLP1.
4 4 NetBIOS Peer to Peer Printing How to Print Using NetBIOS in Windows® 95/98/Me/2000/XP, Windows NT® 4.0, LAN Server and OS/2 Warp Server Overview Brother Print/Fax server range supports SMB (Server Message Block) over the TCP/IP protocol via the NetBIOS interface. This means that just like regular Windows® PC's, Brother printers can appear in your network neighborhood.
Print Server Configuration In order for this function to work, you must correctly change the DOMAIN name or WORKGROUP name to match that of your network. Once this is done, the Print/Fax server will appear automatically in your network neighborhood and you will be able to send print documents to it without having to install additional software. However, in some instances you may find that your Windows® 95/98/Me/2000/XP and Windows NT® 4.
Because of the way that Microsoft networks work, the Print/ Fax server may take several minutes to appear in the network neighborhood. You will also find that the Print/Fax server may take several minutes to disappear from the network neighborhood even if the printer is switched off. This is a feature of Microsoft workgroup and domain based networks. Changing the workgroup/domain name using a web browser You can change the workgroup/domain name using BRAdmin Professional utility.
NetBIOS Port Monitor for Windows® 95/98/Me/ 2000/XP and Windows NT® 4.0 This software requires the TCP/IP transport protocols to be installed on your Windows® 95/98/Me/2000/XP and Windows NT® 4.0 computer. To install those protocols refer to your Windows® documentation. If you are using the TCP/IP protocol, the proper IP address should be defined on both the Brother Print/Fax server and your client PC.
7 You must now enter the server name and port name for the actual Print/Fax server. You can use the Browse button to search for the Print/Fax server, select the domain/workgroup name, and then the server is listed. If the print server does not automatically appear in your browse list, then you must ensure that the domain name is configured correctly. Otherwise you must enter the name manually. The name should be compliant with UNC (Universal Name Convention). For example: \\NodeName\ServiceName.
4 Select Local Printer when you are asked how the printer is connected to your computer, and then push Next. 5 Select the correct driver. Click Next when you are done. 6 If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next.
7 If you have selected a printer driver that is already used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next. 8 Enter any desired name for the Brother printer and press Next. For example, you could call the printer “Networked Brother Printer”. 9 Select Not Shared or Shared and Share Name and press Next. 10 Windows® will now ask you if you wish to print out a test page, select Yes and then select Finish.
Windows NT® 4.0 / Windows® 2000/XP 2 Click on the Port/s tab and push the Add Port button. In the Add Port dialog, highlight Brother NetBIOS port. Click New Port and enter the port name. The default port name is BNT1. If you have already used this name, you will get an error message if you try to use it again, in which case use BNT2, etc... Once you have specified the port name, click the OK button. You will then see the Port Properties Dialog.
5 5 Configuring Internet Printing for Windows® Internet Printing Installation Overview Brother's Brother Internet Print (BIP) software, for Windows® 95/98/ Me and Windows NT® 4.0, allows a PC user at one location to send a print job to a Brother Printer at a remote location via the Internet. For example, a user on a PC in New York could print a document directly from his Microsoft Excel application program to a printer in Paris.
5 Windows® 95/98/Me users can send print jobs using the IPP protocol via Windows® 2000 computer, provided that the Microsoft Internet Print Services software is installed on the client PC, Internet Information Server (IIS) is installed and running on the server and that the client PC is using version 4 or later of Microsoft Internet Explorer. Brother Internet Print General Information The BIP software is installed using a standard Windows® 95/98/Me/ 2000/XP and Windows NT® 4.0 Installation Wizard.
■ At the remote site, an E-mail server receives the E-mail message. The remote Print/Fax server, which has its own E-mail address, uses the POP3 protocol (Post Office Protocol 3) to download the E-mail message from the E-mail server. It then decodes the attachment and prints it out on the printer. If an E-mail is received that has not been configured to use the BIP virtual port driver, the printer will print the E-mail out as a text document.
Brother Internet Print: Using BRAdmin Professional utility to Configure the Print Server Skip this section if you wish to use the Web Browser to configure the Print/Fax server. Using the BRAdmin Professional utility, you can configure the Brother print server using the TCP/IP protocol, or the IPX protocol. The steps required to configure the Print/Fax server to receive print jobs from a Windows® 95/98/Me/2000/XP and Windows NT® 4.0 PC running the BIP software are as follows.
7 The Print/Fax server is configured by default to poll the POP3 server every 10 minutes. You may change this value, if desired. 8 If you have enabled notification, enter the address of your SMTP server (consult your network administrator if you do not know this address). 9 Press the OK button and save the changes. Now exit the BRAdmin Professional utility. You have now configured the Print/Fax server to receive print jobs.
Brother Internet Print: Installing the BIP software on Windows® 95/98/Me/2000/XP and Windows NT® 4.0 To install the BIP software on a Windows® 95/98/2000/XP and Windows NT® 4.0 PC, execute the following steps: ■ Be sure that the PC is running an E-mail program (for example, Microsoft Outlook) that is capable of sending E-mail message using Winsock. ■ Be sure that your E-mail server is capable of sending messages across the Internet.
9 You will then be asked to enter the port settings for the remote Print/Fax server: Enter any unique legal Internet E-mail address for the remote Print/Fax server (for example emailprinter@xyz.com). Note that Internet E-mail addresses cannot have spaces in them. Enter your E-mail address and the IP address of your SMTP E-mail server (consult your network administrator if you do not know this address). Also specify if you are going to use the Partial E-mail Print option and the Notification type.
15 Select the desired model of the remote printer (for example, Brother HL-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Next when you are done. 16 If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next. 17 Select the Brother Internet port (BIP...) which you selected in step 6 and press Next.
Adding a Second Brother Internet Port You should not re-run the install program to add a new Brother Internet Port. Instead, press the Start button, select Settings, and open the Printers window. Click on the icon of a printer that is using BIP, select File from the menu bar, and then choose Properties. Click on the Details (Ports on Windows NT® 4.0) tab and push the Add Port button. In the Add Port dialog, select the Other radio button (Windows® 95/ 98/Me only) and then Brother Internet Port.
5 When you click Next, Windows® 2000/XP will make a connection with the URL that you specified. IF THE PRINTER DRIVER HAS ALREADY BEEN INSTALLED If the appropriate printer driver is already installed on your PC, Windows® 2000/XP will automatically use that driver for use. In this case, you will simply be asked if you wish to make the driver the default driver, after which the Driver installation Wizard will complete. You are now ready to print.
Specifying a Different URL Please note that there are several possible entries that you can enter for the URL field. http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. Please note the Get More Info option will not display any printer data. http://printer_ip_address:631/ipp/port1 This is for HP JetDirect compatibility. Please note the Get More Info option will not display any printer data.
6 6 Novell NetWare Printing How to Configure Novell NetWare Printing Overview Brother Print/Fax servers allow NetWare client PCs to print jobs on the same printer as TCP/IP or other network protocol users. All NetWare jobs are spooled through the Novell server and delivered to the printer when it is available. Quick Tips: 1 The Automatic Private IP Addressing (APIPA) protocol automatically assigns an IP address from the range: 169.254.1.0 to 169.254.254.255.
General Information In order to use a Brother Print/Fax server on a NetWare network, one or more file servers must be configured with a print queue that the Print/Fax server can service. Users send their print requests to the file server's print queue, and the jobs are then spooled (either directly, or in the case of remote printer mode, via an intermediate Netware Print Server) to the appropriate Brother Print/Fax server.
Creating a NDPS Printer Using NWADMIN for NetWare5 With NetWare 5, Novell has released a new preferred printing system called Novell Distributed Print Services (NDPS). Before the Print/Fax server can be configured, NDPS must be installed on the NetWare 5 server and an NDPS Manager configured on the server. For further information regarding NDPS printers and printing please see Other Sources of Information on page 6-13.
NDPS Broker When NDPS is installed, an NDPS broker is loaded onto the network. One of the Broker services Resource Management Service allows Printer Drivers to be installed onto the server for use with Printer Agents. To add a Printer Driver to the Broker: 1 Make sure the Resource Management Service is enabled. 2 Open the Broker Object's main window in NetWare Administrator 3 Select the Resource Management view. 4 The Resource Management dialog appears. Select the Add Resources button.
Creating a Printer Agent Follow the steps below to create a Printer Agent for the control access printer (NDS object). 1 In NetWare Administrator, select object | create | NDPS Printer. Enter the NDPS printer name. 2 If this is a new printer select create A New Printer Agent. 3 If there is already an NDS printer and you are upgrading it to use the NDPS scheme, select Existing NDS printer object. You will then have to select which printer object you wish to upgrade.
5 Select None for the printer Type, and Novell Port Handler for the Port Handler Type. Then click OK. 6 You must now specify the type of connection that you are going to use. There are four possible options. Select the LPR over IP option. 7 Enter the relevant details of the printer and Brother recommends typing Binary_P1 for the printer name. Click finish and wait. Select the printer drivers for the client operating systems. You are now ready to print.
3 One or more Print/Fax servers will appear in the list (the default node names are BRN_xxxxxx, where xxxxxx is the last six digits of the Ethernet address (MAC address)). You can find the node name and MAC address by printing out the Network configuration page. For information on how to print the configuration page on your machine, see Resetting the Print/Fax Sever back to factory settings (Test Switch) on page 13-4. 4 Select the Print/Fax server that you wish to configure and double click it.
Creating a Network Print Server (NDS Queue Server) using BRAdmin Professional utility 1 Make sure that you logged in as ADMIN in NDS mode. 2 Start BRAdmin Professional utility. 3 One or more Print/Fax servers will appear in the list (the default node names are BRN_xxxxxx, where xxxxxx is the last six digits of the Ethernet address (MAC address)). You can find the node name and MAC address by printing out the printer configuration page.
e Your queue name will appear in the TREE and Context that you specified. Select the queue and click on Add. The queue name will then be transferred to the Service Print Queues Window. You will be able to see the TREE and Context information along with the queue name information in this Window. f Click on the Close button. Your Brother Print/Fax server will now log into the appropriate NetWare server. Now exit the BRAdmin Professional utility. You are ready to print.
7 Change context if required and then double click the name of the printer you created in step 3. 8 Click Assignments. 9 Click Add. 10 Change the context if necessary. 11 Select the print queue you created in step 5. 12 Click Configuration and set the Printer type to Other/Unknown. Click OK. 13 Change the context if required, select Object from the menu bar and then Create. When you get the New Object menu, select Print server and then OK. 14 Enter the name of the Print server and select Create.
18 Start the appropriate BRAdmin Professional utility, and select the correct Printer/Fax server from the list (by default, the node name is BRN_xxxxxx, where xxxxxx is the last six digits of the Ethernet address (MAC address)). 19 Double click the appropriate Brother Print/Fax server. You will be prompted for a password, the default password is access. Now select the NetWare tab. 20 Select Queue Server as the operating mode.
Creating a Network Print Server (NDS Remote Printer) using Novell NWAdmin and BRAdmin Professional utility To configure a Brother Print/Fax server for remote printer mode with NWADMIN (NetWare Administrator utility) and BRAdmin Professional utility, you will need to perform the following steps: 1 Make sure that the PSERVER NLM (NetWare Loadable Module) is loaded on your file server and that you are logged in as ADMIN in NDS mode on the NetWare 4.1x file server.
12 Change context if necessary and select the print queue you created. Click OK and then OK again, and then exit NWADMIN. 13 Start the appropriate BRAdmin Professional utility, and select the correct Print/Fax server you wish to configure (by default, the node names is BRN_xxxxxx, where xxxxxx is the last six digits of the Ethernet address (MAC address)) You can find the Node name and MAC address by printing out the machine configuration page.
7 7 Printing from a Macintosh® Printing from a Macintosh® Using AppleTalk® and TCP/IP or Simple Network Configuration capabilities This chapter explains how to configure the PostScript driver on a Network. For more information on how to configure the default Quick Draw driver on a Network, see the Quick Setup Guide included with the machine. Overview Brother print servers support the AppleTalk protocol running over Ethernet (also known as EtherTalk).
Quick Tips: 1 The default name that will appear in the Chooser of a Macintosh® will usually be BRN_xxxxxx_P1_AT (where xxxxxx is the last 6 digits of the Ethernet address) 2 From a Macintosh® network, the easiest way to change this name is to assign an IP address to the printer and then use a Web browser to change the name. Connect to the machine using a web browser and then click on Network Configuration. Enter the password (the default password is access) then select Configure AppleTalk.
Before you try to use the Brother print server, you must first enable the EtherTalk protocol from the Network Control Panel on the Macintosh®. If the EtherTalk protocol is not selected, or the Network Control Panel does not exist, you must use Apple's Network Installer software to add these capabilities. The appropriate PPD file supplied with your machine must first be installed. Insert the CD-ROM into the CD-ROM drive of your computer. Select the Start Here OS 8.6-9.
1 Open the Chooser from the Apple Menu on the Macintosh®, and then click on the LaserWriter icon (if necessary, select the appropriate AppleTalk zone from the Network Control Panel). Figure 2 Macintosh Chooser 2 Click on the appropriate Print/Fax server and close the Chooser program. You should now be able to print from the Macintosh. If you cannot see the Print/Fax server, first make sure that your cabling is correct and that you have enabled EtherTalk from your Macintosh Network Control Panel.
How to Select the Print Server (TCP/IP) Apple has developed the “Desktop Printer” utility. This can be found from the Apple menu (this is only available from System 8.6 or later). When you run it you will see the following screen: Figure 3 Selecting LPR Printing 1 Select the Printer (LPR) option and click OK.
2 At this point we must select the correct PPD file for the machine and also configure the correct LPR information. Click the Change button in the PostScript Printer Description (PPD) File section and select the appropriate PPD file for your model. 3 Now select the Change button below the LPR Printer Selection text. 4 You must then enter the IP address and service name details of the machine.
6 You are now ready to create the printer for use. To do that, click the Create button and you will see the following: Figure 6 Saving the printer to the Desktop (screen shown is from the HL-7050) 7 Enter the name of the printer in the Save desktop printer As: option and click on Save. 8 We must now make this our default printer by clicking the printer name once and then select Printing and Set Default Printer. Whenever you send a print job, the printer that you just created will be used.
How to Select the Print Server (AppleTalk/EtherTalk) After installing the PPD, use the following steps to select the printer driver: 1 Turn the power of the printer ON. 2 Open the Applications folder. 3 Open the Utilities folder. 4 Open the Print Center Icon. 5 Click the Add Printer button. 6 Select AppleTalk. 7 Select BRN_XXXXXX_P1_AT and click the Add button. For AppleTalk connections, the machine's AppleTalk service name is BRN_XXXXXX_P1_AT, where XXXXXX is the last six digits of the Ethernet address.
How to Select the Print Server (TCP/IP) After installing the PPD, use the following steps to select the printer driver: 1 Turn the power of the printer ON. 2 Open the Applications folder. 3 Open the Utilities folder. 4 Open the Print Center Icon. 5 Click the Add Printer button. 6 Select LPR Printers using IP. 7 Enter the TCP/IP address of the printer into the LPR Printer's Address box. Printing the configuration page will allow you to confirm the TCP/IP address.
Changing the Configuration From a Macintosh, the easiest way to change the machine or Print/ Fax server parameters is to use a web browser. Simply connect to the machine using the format: http://ip_address where ip_address is the address of the machine. Other Sources of Information 1 To learn how to configure the IP address on your machine, see chapter 11 of this User’s Guide. 2 For more information on web-based management, see chapter 9 of this User’s Guide.
1 Run the Print Center software and click the Add. 2 Select Rendezvous (may be changed in the future version of the Mac OS® X.) and any Simple Network Configuration compatible machines will be displayed. If you are using Mac OS® X 10.2.1, three machine are listed. Select any one of the machine listed. 3 Click the machine and then change the Printer Model to "Brother".
displayed. Select the relevant PPD file. 4 The Simple Network Configuration compatible machine is displayed. 5 Click the machine and click the Make Default button to set the printer as the default printer.The machine is now ready to print.
8 8 DLC Printing Printing from Windows NT® 4.0 or Windows® 2000 Overview DLC is a simple protocol that is included in Windows NT® 4.0 and Windows® 2000 as standard. It can be used on other operating systems (such as Windows® 3.x) with the addition of vendor-supplied software that supports the Hewlett-Packard JetDirect card. Quick Tips: 1 One way to print the details of all network settings is to print a configuration page.
3 Select DLC Protocol and then OK or Add if using Windows® 2000. You may be asked for the location of the files. For Intel based computers, the necessary files are stored in the i386 directory of the Windows NT® 4.0 CD-ROM. If you have a nonIntel platform, specify the correct directory on your Windows NT® 4.0 CD-ROM and close the windows. 4 Reboot your system to make the change take effect. Windows® 2000 should not require a re-boot.
9 The selected print server address will then appear in the smaller box under Card Address. 10 Type in any desired name for the port (the name must not be the name of an existing port or DOS device, such as LPT1) and click OK then on the Printer Ports screen, click Next. 11 Select the correct driver click Next. 12 Give a name to the printer and specify if you wish to be able to print from DOS application. Then click Next. 13 Specify the share name (if you are going to share the printer).
5 A list of available Print/Fax server MAC addresses (Ethernet addresses) appears in the larger box under Card Address. Select the address of the desired Print/Fax server (you can see the Ethernet address on the printer configuration page). You can find the node name and MAC address by printing out the printer configuration page. For information on how to print the configuration page on your print server, see Resetting the Print/Fax Sever back to factory settings (Test Switch) on page 13-4.
The final step is to create a printer using the normal operating system printer setup method. The only difference is that instead of connecting the printer to the LPT1 parallel port, you point it to the network port you just created. Brother does not recommend using the DLC protocol with Windows® for Workgroups 3.11 in a peer-to-peer configuration if the printer will be heavily used. This is because jobs may be rejected due to print spooler timeouts.
9 9 Web Based Management How to use a Web Browser to manage your Device Overview A standard Web Browser (we recommend Netscape Navigator version 4.0 or later/Microsoft Internet Explorer version 5.0 or later) can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol). You can get the following information from a printer on your network using a web browser: 1 Printer status information. 2 Change Fax configuration items, such as Initial Setup. One Touch Dial settings and Remote Fax.
2 To learn how to configure the IP address on your machine, see Chapter 11 of this User’s Guide. 3 The default password for Brother print servers is access. 4 You can use a web browser on most computing platforms, for example, Macintosh and Unix users are also able to connect to the machine and manage it. 5 You can also use the BRAdmin Professional utility to manage the printer and its network configuration.
10 Front Panel Setup Menu 10 LAN Main Setup Menu With the Network (LAN) Board (NC-9100h Print/Fax Server) installed, you can connect your machine into the network to use the Internet FAX, Network Scanner and Network Printer. 1 Install the Network (LAN) Board (NC-9100h). For more information, see Optional accessories of User’s Guide included with the machine. 2 Set up the machine for your Network using the control panel.
Setup TCP/IP This menu has nine sections: Boot Method, IP Address, Subnet Mask, Gateway, Host Name, WINS Config, WINS Server, DNS Server and APIPA. BOOT Method 1 (For MFC) Press Menu, 6, 1, 1. (For DCP) Press Menu, 4, 1, 1. 2 Press or to select Auto, Static, RARP, BOOTP or DHCP. 3 Press Set. 4 Press Stop/Exit. Static mode In this mode the DCP/MFC IP address must be manually assigned. Once entered the IP address is locked to the assigned address.
RARP mode Brother Print / Fax server IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entry is the Ethernet address of the Print / Fax server and the second entry is the name of the Print / Fax server (the name must be the same as the one you put in the /etc/hosts file).
In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the Print / Fax server.
IP Address This field displays the current IP address of the DCP/MFC. If you have selected a BOOT Method of STATIC, enter the IP address that you wish to assign to the DCP/MFC (check with your network manager for the IP address to use). If you have selected a method other than STATIC, the DCP/MFC will attempt to determine its IP address using the DHCP or BOOTP protocols.
Gateway This field displays the current gateway or router address used by the DCP/MFC. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave this field blank. Check with your network manager if you are unsure. 1 (For MFC) Press Menu, 6, 1, 4. (For DCP) Press Menu, 4, 1, 4. 2 Select 1 to change. Enter the Gateway address. 3 Press Set. 4 Press Stop/Exit.
WINS CONFIG This selection controls how the DCP/MFC obtains the IP address for the WINS Server. 1 (For MFC) Press Menu, 6, 1, 6. (For DCP) Press Menu, 4, 1, 6. 2 Press or to select Auto or Static. 3 Press Set. 4 Press Stop/Exit. Auto Automatically uses a DHCP request to determine the IP addresses for the primary and secondary WINS servers. You must set the BOOT Method to Auto for this feature to work. Static Uses a specified IP address for the primary and secondary WINS servers.
Secondary WINS Server IP Address This field specifies the IP address of the secondary WINS server. It is used as a backup to the Primary WINS server address. If the Primary server is unavailable, the DCP/MFC still can register itself with a secondary server. If set to a non-zero value, the machine will contact this server to register its name with the Windows® Internet Name Service. If you have a primary WINS server, but no secondary WINS server, simply leave this field blank.
APIPA The setting of On will cause the print server to automatically allocate a Link-Local IP address in the range (169.254.1.0 169.254.254.255) when the print/fax server cannot obtain an IP address through the BOOT Method you have set (Menu, 6, 1). Selecting Off means the IP address doesn’t change, when the print/ fax server cannot obtain an IP address through the BOOT Method you have set 1 (For MFC) Press Menu, 6, 1, 9. (For DCP) Press Menu, 4, 1, 9. 2 Press or to select On or Off. 3 Press Set.
Setup Internet (For MFC only) This menu has five selections: Mail Address, SMTP Server, POP3 Server, Mailbox Name and Mailbox Pwd. You may find that it is more convenient to use your favorite web browser to configure these settings. Mail Address 1 Press Menu, 6, 2, 1. 2 Select 1 to change. Enter the mail address. Press Set. 3 Press Stop/Exit. Entering text You can access the character you want by pressing the appropriate number key repeatedly. Key Once Twice Three times Four times 1 @ .
Repeating letters: If you need to enter a character assigned to the same key as the previous character, press move the cursor to the right. As you enter the E-mail address, it will appear character by character on the LCD panel. If you specify more than 16 characters, the LCD panel will scroll the name to the left, character by character. You can enter up to 60 characters.
POP3 Server address This field displays the Host Name or IP address of the POP3 server (incoming E-mail server) used by the Brother MFC. This address is necessary for the Internet Fax features to function correctly. (Ex, mailhost.brothermail.net -or- 192.000.000.001) Mailbox Name 1 Press Menu, 6, 2, 4. 2 Enter the user account name assigned to the Brother MFC to login to the POP3 Server. 3 Press Set. 4 Press Stop/Exit. Mailbox Pwd 1 Press Menu, 6, 2, 5.
Setup Mail RX (For MFC only) This menu has Five selections Auto Polling, Poll Frequency, Header, Del Error Mail and Notification. Auto Polling When set to On the MFC automatically will check the POP3 server for new messages. “No Mail” will be displayed if there are no E-mail messages when the POP3 server is polled. 1 Press Menu, 6, 3, 1. 2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit. Poll Frequency Sets the interval for checking for new messages on the POP3 server (default is 10Min).
3 Press Set. 4 Press Stop/Exit. Del Error Mail When set to On, the MFC automatically deletes error mails that the MFC can not receive from the POP server. 1 Press Menu, 6, 3, 4. 2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit. Notification Notification feature allows a receive notification message to be transmitted to the sending station to indicate successful reception of the I-Fax.
Setup Mail TX (For MFC only) This menu has three selections Sender Subject, Size Limit and Notification. Sender Subject This field displays the subject that is attached to the Internet Fax data being sent from the Brother MFC to a PC (default is “Internet Fax Job”). 1 Press Menu, 6, 4, 1. 2 Select 1 to change the Sender Subject—OR—2 to exit. 3 Enter the subject information. 4 Press Set. 5 Press Stop/Exit. Size Limit Some E-mail servers do not allow you to send large E-mail documents.
Notification Notification feature when switched to On sends two fields of data in addition to the image data which requests a notification from the receiving station for successful reception. The receiving I-Fax station must support the MDN standard in order to be able to understand the request and consequently submit a notification message confirming successful receipt of the I-Fax. 1 Press Menu, 6, 4, 3. 2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit.
Setup Relay (For MFC only) This menu has three selections RLY Broadcast, Relay Domain and Relay Report. For more information on Relay Broadcast, see Chapter 12 of this User’s Guide. Rly Broadcast This function allows the MFC to receive a document over the Internet, and then relay it to other fax machines through conventional analog landlines 1 Press Menu, 6, 5, 1. 2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit. Relay Domain You can register the Domain Names (Max.
Relay Report Relay Broadcast Report can be printed at the MFC used as the Relay Station for all Relay Broadcasts. Also, when the MFC is used with the Brother Network PC Fax software the MFC is acting as a Relay Station for fax transmissions from the network so a Relay Report can also be printed for confirmation of sent network faxes. (For US / Canada only) Its primary function is to print reports of Relay Broadcasts from external sources through the MFC.
Setup Misc. Netware You can select to switch the NetWare feature “On”, this allows you specify the Frame Type is item 2. 1 (For MFC) Press Menu, 6, 6, 1. (For DCP) Press Menu, 4, 2, 1. 2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit. Net Frame 1 (For MFC) Press Menu, 6, 6, 2. (For DCP) Press Menu, 4, 2, 2. 2 Press or to select Auto/8023/ENET/8022/SNAP. 3 Press Set. 4 Press Stop/Exit.
2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit. DLC/LLC 1 (For MFC) Press Menu, 6, 6, 4. (For DCP) Press Menu, 4, 2, 4. 2 Press or to select On or Off. 3 Press Set. 4 Press Stop/Exit. Net BIOS/IP The NC-9100h Print / Fax Server supports SMB (Server Message Block) over the TCP/IP protocol via the NetBIOS interface. This means that just like regular Windows® PC's the Brother DCP/MFC can appear in your network neighborhood.
1 (For MFC) Press Menu, 6, 6, 6. (For DCP) Press Menu, 4, 2, 6. 2 Press or to select Auto/100B-FD/100B-HD/ 10B-FD/10B-HD. 3 Press Set. 4 Press Stop/Exit. Time Zone This field displays the time zone you can set for your country. The time is the difference between your location and Greenwich Mean Time. This time will be shown on documents received via the Internet. For example the Time Zone for Eastern Time in the USA and Canada is GMT-05:00. 1 Press Menu, 6, 6, 7. 2 Press or to select the time.
User Setting List (For MFC only) This feature prints a report listing all the current user settings. The NC-9100h Print / Fax Server Settings will be printed on the second page of the report. 1 Press Menu, 5, 5. 2 Press Start. 3 Press Stop/Exit. Setup Scan to E-mail (For MFC only) Color File Type for Scan to E-mail You can select the default Color file type for Scan to E-mail (E-mail server) function. 1 Press Menu, 6, 7, 1. 2 Press or to select PDF or JPEG. 3 Press Set. 4 Press Stop/Exit.
11 TCP/IP Configuration 11 Assigning TCP/IP Information Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. The Automatic Private IP Addressing (APIPA) protocol automatically assigns an IP address from the range: 169.254.1.0 to 169.254.254.255. If the APIPA protocol is disabled, the default IP address of a Brother print server is 192.0.0.192.
Using the machine control panel to allocate an IP address (Models with LCD panels only) For details on how to configure IP address information using the machine control panel , see chapter 10 of this User’s Guide. By using the control panel on the machine, you can program the IP address details at the same time that other machine parameters are configured.
The BRAdmin Professional utility can use the IPX/SPX or TCP/IP protocols to communicate with the Brother Print/Fax server. If you wish to use the TCP/IP protocol to manage the Print/Fax server make sure that the Print/Fax server has a valid IP address. If you are not using DHCP, BOOTP or RARP, you will want to change the IP address.There are two ways to change the IP address using the BRAdmin Professional utility: ■ Use the IPX/SPX protocol.
5 In the IP Config box, click the Static radio button. 6 Click OK. Restart the print server by using BRAdmin Professional utility or Web Browser. If you are not sure how to restart the print server, you may simply turn the machine’s power switch off, and then switch it on. Using BRAdmin Professional utility and the TCP/ IP Protocol to set the IP address If your PC is using the TCP/IP protocol, do the following: 1 Select TCP/IP filter in the left frame of the main window.
Using DHCP to Configure the IP address The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have DHCP Server in your network (typically a Unix/Linux, Windows NT® 4.0, Windows® 2000, XP or Novell Netware network) the Print/Fax server will automatically obtains its IP address from DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services.
Using ARP to Configure the Print/Fax Server IP Address If you are unable to use the BRAdmin Professional utility or the FAX\MFC’s control panel and your network does not use a DHCP server, you can also use the ARP command. The ARP command is available on Windows® systems that have TCP/IP installed as well as Unix systems.
Unix/Linux Systems Typically, Unix systems require the colon “:” character between each digit of the Ethernet address. arp -s 192.189.207.2 00:80:77:31:01:07 You must be on the same Ethernet segment (that is, there cannot be a router between the Print/Fax server and operating system) to use the arp -s command. If there is a router, you may use BOOTP or other methods described in this chapter to enter the IP address.
Using RARP to Configure the IP Address The Brother Print/Fax server’s IP address can be configured using the Reverse ARP (rarp) facility on your host computer.
Using BOOTP to Configure the IP Address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service; type man bootpd or refer to your system documentation for information). BOOTP is usually started up via the /etc/inetd.
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a download filename in the configuration file; if this is the case, simply create a null file on the host and specify the name of this file and its path in the configuration file. As with rarp, the Print/Fax server will load its IP address from the BOOTP server when the machine is powered on.
12 Internet FAX (MFC Only) 12 Overview Internet Faxing (I-FAX) allows you to send and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as attached TIFF-F files.
Getting Connected Before sending or receiving an Internet Fax you must configure your Brother MFC to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your MFC, an E-mail address for your MFC, the mail server(s) IP address, mailbox name and password for your Brother MFC. If you are unsure of any of these items, please contact your systems administrator.
Sending an Internet Fax Sending an Internet Fax is the same as sending a normal Fax. If you have already programmed the addresses of the Internet Fax receivers into the MFC as Speed-Dial locations, you can send the Internet Fax by loading the document into the MFC, use the Fax Resolution key to set the preferred resolution and select a SpeedDial number and pressing Start. This will differ depending on the whether your MFC contains Speed-Dial keys or includes Navigator Keys.
By pressing the appropriate number key the correct number of times, you can access the character you want. Key Once Twice Three times Four times 1 @ . / 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z If you want to enter a blank space, press twice. If you specify more than 16 characters, the LCD panel will scroll the name to the left character by character. You can enter up to 60 characters.
If you specify more than 16 characters, the LCD panel will scroll the name to the left character by character. You can enter up to 60 characters. 1 Press Start to send the document. After the document is scanned, it is transmitted to the Recipient Internet Fax Machine automatically via your SMTP server. You can cancel the send operation by pressing the Stop/Exit button during scanning. After the transmission is finished, the machine will return to standby mode.
If your machine is out of paper when receiving data, the received data will be held in the MFC's memory. This data will be printed automatically after paper is re-inserted into the machine. (For European, Asian and Oceanian MFCs, Memory receive must be switched “ON”.) If the received mail is not in a plain text format or an attached file is not in the TIFF-F format, the following error message will be printed: ATTACHED FILE FORMAT NOT SUPPORTED. FILE NAME:XXXXXX.
This can be done using the Web Management Utility or through the front panel. The steps for configuring Fax Forward can be found in the User’s Guide supplied with your MFC. Relay Broadcasting This function allows the Brother MFC to receive a document over the Internet, and then relay it to other fax machines through conventional telephone lines.
Your MFC has an E-mail address of FAX@brother.com, you wish to send a document from this machine to another MFC in England with an E-mail address of UKFAX@brother.co.uk, this machine will then forward the document to a standard fax machine using a conventional telephone line. If your E-mail address is FAX@brother.com, you must configure a trusted domain name of brother.com on the machine in England that will broadcast the document to the conventional fax machine.
Relay Broadcast from a PC Your PC UKFAX@brother.co.uk 123456789 INTERNET UKFAX@brother.co.uk (fax#123456789) You can also send E-mail from your PC and have it relayed to a conventional FAX machine. The method of entering the phone number of the conventional FAX machine that will receive the relayed E-mail will vary depending on the mail application you are using. The following are some examples of different mail applications: Some E-mail applications do not support sending to multiple phone numbers.
To use this feature you must set the Notification option within the Setup Mail RX and Setup Mail TX options. Setup Mail (TX) You can set the Notification option in the Setup Mail TX option to either ON or OFF. When switched to ON an additional field of information is sent with the image data. This field is named MDN. MDN Mail Disposition Notification - This field requests the status of the IFax / E-mail message after delivery through the SMTP (send mail transfer protocol) transport system.
Error mail If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the MFC and the error message will be printed. If there is an error while receiving mail, an error message will be printed (Example: “The message being sent to the MFC was not in a TIFF-F format.”).
13 Troubleshooting 13 Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print/Fax server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: 1 Make sure that the machine is powered on, is on-line and ready to print.
2 If the configuration page prints but you cannot print documents, try the following If none of the following steps are successful, there is almost certainly a hardware or network problem! a If you are using TCP/IP: Try pinging the Print/Fax server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the Print/Fax server IP address (note that in some instances it can take up to two minutes for the Print/Fax server to load its IP address after setting the IP addr
3 If you cannot make any of the connections in step 2, check the following: a Make sure the machine is powered on and on-line. b Check the cabling, network connection, and print out a configuration page in the Network STATISTICS information to see if bytes are being transmitted and received. c Check to see if there is any LED activity. The NC-9100h Print/Fax server has two LEDs on the back panel of the machine. The upper side LED shows Link/Speed status.
6 If the job exits the queue but does not print, make sure that you are not trying to print a text job to a PostScript printer. If you have a printer that is capable of automatic language switching, make sure that the printer is not forced into PostScript mode. Resetting the Print/Fax Sever back to factory settings (Test Switch) ■ Short push: Prints a network configuration page. ■ Long push (more than 5 seconds): Resets the network configuration back to factory default setting.
TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the Print/Fax server and you have checked the hardware and network as described in the previous steps, then check the following: It is always a good idea to try following in order to eliminate the possibility of setup errors. Turning off the printer and then on again, Deleting and recreating the Print server and creating a new print queue in order to eliminate the possibility of setup errors.
2 If you are using a Linux operating system, the X-Window Print tool program that is included with Linux may not properly configure the etc/printcap file for lpd operation, then you might also edit the etc/printcap file and change the following line in the entry for the printer. if :lp = /dev/null: \ then to :lp = :\ 3 If you are using a Berkeley-based UNIX, make sure that the daemon is started on Berkeley based systems with the command lpc start printer, where printer is the name of the local print queue.
9 If you are using Sun Solaris V2.4 or earlier, there is a bug which causes long print jobs to fail when using a Printer/Fax server. If you are having trouble printing long jobs (over 1MB), add the line mx#0 to your etc/printcap file entry. 10 If you cannot print from DEC TCP/IP Service for VMS (UCX), make sure that you have version 2.0B or later of this software, because earlier versions will not work with Brother Print/Fax servers. Windows NT® 4.
Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network, check the following (HP JetAdmin compatible method): 1 If the Print/Fax server does not show up under JetAdmin on a Windows® 95/98/Me Peer-to-Peer network, try removing all of the Windows® 95/98/Me network software from the Network Control panel and then reinstalling them as follows: ■ First install the IPX/SPX-Compatible Protocol (or the TCP/IP prot
Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in troubleshooting is to make sure that you have a valid E-mail connection on both the sending PC and the receiving Print/Fax server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server. If this does not work, there may be an E-mail configuration problem on the PC, on the local E-mail server, or on the remote POP3 server.
“Get More Info” option in Windows® 2000 not working “Go to Printer’s Web site” in Windows® XP not working If you are using a URL of: http://ip_address:631 or http://ip_address:631/ ipp, the Get More Info option in Windows® 2000 or the Go to Printer’s Web site option in Windows® XP will not function.
1 If you changed the login password, you must change the password in both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin Professional utility) and in the file server (using the PCONSOLE Print Server Information Change Password command).
2 Make sure that the AppleTalk protocol of the Print/Fax server is enabled. 3 If you have a large network, make sure that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may cause PostScript errors. Also, verify that you get the correct printer information when you select Printer Info from the Setup button in the Chooser. 4 Make sure that you have selected the correct Printer Description File (PPD) from the Chooser (otherwise PostScript errors may result).
Internet Fax Troubleshooting 1 If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving mail, an error message is printed (Ex. The message being sent to the machine was not in a TIFF-F format.) All documents transmitted to the machine via E-mail must be in a TIFF-F format.
9 The Relay Broadcasting and Broadcasting features cannot be used at the same time. 10 Relay Broadcast can support the relay of a document up to a maximum of 48 Fax machines through conventional telephone lines. If sending to more than 48 locations the sender must divide the transmission locations into 48 locations or less for each relay broadcast. 11 When receiving E-mail messages from the POP3 server, the machine can receive a maximum of 32 mail messages.
14 Brother Internet Fax Printing Software 14 Overview Depending on your network configuration and application requirements for sending faxes via a network, you can choose between Brother Network PC FAX Software or Brother Internet Fax Printing Software. With either software, viewable document such as web pages, word documents, PDF documents can be sent from the users desktop to any standard Facsimile machines, Internet fax machines and E-mail addresses.
Installing Brother Internet Fax Printing Driver Insert the CDROM supplied with your Brother machine into your CDROM Drive. The installer screen will automatically start. If the installer screen does not appear automatically select Start | Run and type X:/setp.exe (X:/ should be the drive letter of your CD ROM drive on your PC) 1 Select Install Optional Applications. 2 Select Network Print Software. 3 Highlight Brother Internet Fax Printing (BFP) Driver. 4 Click Install.
During the installation you are presented with the following screen, select the default unless you have previously installed this software. If this is the case use a port number that has not been previously configured. Example BFP2 When Installing BFP on Windows® 2000/XP and Windows NT® 4.0 operating systems we recommend that you add a “:” to the end of the port name so BFP1 = BFP1: You also need to enter certain information into the printer driver dialog screen as illustrated below.
Changing the BFP Port Settings If you have more than one networked machine with an NC-9100h Print/Fax Server you may want to change the settings of the BFP software to use an alternative machine as the network fax print server. To alter BFP settings, select Start | Settings | Printers to open the Printers dialogue box. From the Printers Windows® illustrated below highlight the Brother Internet Fax driver and right click the mouse. From the list presented select Properties.
The following screen shows the current configuration to alter this configuration, press the Configure Port... key. From the Configure Port... dialogue box you can change the settings. Relay Broadcast Function Before you can successfully use the NC-9100h as a network fax solution you need to switch the feature “Relay Broadcasting” ON at the machine. In addition you also need to set a “Trusted Domain” at the machine. The easiest way to achieve this is to logon to the machine using Web Based Management.
If you do not know the password contact you Network Administrator. Then browse to Internet Settings and Relay Function. In order for the machine to receive data from the desktop and then send this information (network fax) to other fax machines the “Relay Broadcast Function” must be switched “ON”. Also you must tell the networked machine which networks can relay faxes through your machine. This is known as setting the “Trusted Domain”. For instance, if a network machine has an E-mail address of fax@brother.
Uninstalling from Windows® 95/98/Me/2000/XP and Windows NT® 4.0 Select Start | Settings | Control Panel and then double click the Add or Remove programs icon. From the list of installed programs select the Brother Internet Fax Vx.xx as shown below then click the Add/Remove button. In the case of Windows® 2000/XP and Windows NT® 4.0 you also need to remove the Brother Internet Fax Driver from the Start | Control Panel | Add or Remove Program properties.
In addition to this you also need to manually remove the Brother Internet Fax Driver from the printers list. To do this select Start | Printers and Faxes you are then presented with the Window illustrated below. Right click the Brother Internet Fax, from the list click Delete. Accept the confirmation and the driver will be deleted.
Using the BFP Address Book This utility can administer the Fax addresses, Internet Fax addresses and E-mail address of all the contacts that you wish to use with the BFP Software. Additionally you can create Groups of contacts that you may wish to broadcast documents to. From the Start menu, select Programs, Brother, Brother MFL-Pro Suite, and then click Address Book.
2 In the Brother Address Book Member Setup dialog box, type the member's information. Name and Fax are required fields. You can also enter the an E-mail contact address and machine address for the address book member Click the OK button to save the member's information. Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. 1 In the Brother Address Book dialog box, click the icon to create a group.
2 Type the name of the new group in the Group Name field. 3 In the Available Names box, select each member to be included in the Group, and then click Add>>. 4 Members you add to the group will be listed in the Group Members box. 5 After all the members have been added, click OK. Editing Member Information To edit a Member or Group: 1 Select the Member or Group you want to edit. 2 Click the Edit icon. 3 Edit the Member or Group information. 4 Click OK to save your changes.
3 If you are exporting to an ASCII file, select Divide Character Tab or Comma. This selection inserts a Tab or Comma between each data field when it is Exported. 4 Select the OK button to save the data. 5 Type in the name of the file, and then select Save. 6 If you are creating a Vcard, you must first select the member. 7 Select items in the order you want them listed. Sending a Network Fax with BFP From the application you wish to send the document from select File | Print.
Clicking OK with start the BFP dialogue box as illustrated below. From this dialogue box you can either specify an address in the address line or select a location from the address book. If you wish to type more than one location in the address line make sure they are separated by “;”. When entering a Fax Contact you must first specify the Internet Address of the machine that will send the document followed by the fax number as shown below. Mailmfc9650@brother.co.
A Appendix A Appendix A General Information You can change the configuration of your Print/Fax server using any of the following methods. • Brother BRAdmin Professional utility for Windows® 95/98/ Me/2000/XP and Windows NT® 4.0. • Brother Web BRAdmin Professional utility for IIS* • HTTP (using a web browser) • WebJetAdmin Software BRAdmin Professional utility (Recommended) The Brother BRAdmin Professional utility can use the TCP/IP or IPX/ SPX protocol.
HTTP (Recommended) Use your favorite web browser to connect to the Brother Print/Fax server. This will allow you to configure machine and/or Print/Fax server parameters. WebJetAdmin Brother's Print/Fax server range is HP WebJetAdmin compatible.
Appendix B Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother Print/Fax server. The Brother Print/Fax server provides the following predefined services (do a SHOW SERVICE command in the Brother Print/Fax server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands. Service (Example) Definition BINARY_P1 TCP/IP binary, NetBIOS service.
Appendix C Reloading the Print / FAX Server Firmware General The firmware on the Print/Fax server is stored in flash memory. This means that you can upgrade the firmware by downloading the appropriate update file. To get the latest firmware update, visit the Brother Solutions web site at http://solutions.brother.com/ The Print / Fax server supports multiple MFC models so when inserted into the machine the version of the NC-9100h hardware is checked against the firmware of your machine.
Reloading firmware using BRAdmin Professional utility The BRAdmin Professional utility can be used to easily re-program your Brother Print/Fax server. 1 Start BRAdmin Professional utility. 2 Highlight the appropriate Print/Fax server. Then press select the Control menu and choose Load Firmware. You can select more than one Print/Fax server by pressing CTRL+
5 Netware GET from a server You must have a Netware server on your network (running IPX/ SPX) and you must store the new firmware file in the SYS/Login directory of the server. In this case, your PC makes the Print/Fax server read the firmware data from the assigned Netware server, the Print/Fax server attaches to the Netware server and reads the firmware itself. After sending firmware to the machine, do not turn off the machine until after the machine has performed an automatic restart.
ftp> quit When you see 226 Data Transfer OK/Entering FirmWareUpdate mode, you can be sure that the firmware file is being transferred to the Print/Fax server. If you do not see this message, the file you are sending to the printer will either be ignored or the printer will print garbage. You must use the “bin” command to put the FTP client into Binary communications mode. If you do not specify the bin command the upgrade process will not function correctly.
Appendix D Updating other MFC’s through the Network It is possible to program Brother MFC’s on the network with either settings from an already programmed MFC or with data from the Brother Network PC-FAX Address Book. See Chapter 6 of the Software User’s Guide on the CD-ROM. When Brother Network PC-FAX in used from a PC that has BRAdmin Professional installed, an extra option appears in BRAdmin.
When you select this option BRAdmin reads the telephone settings from that machine (if there are any programmed) into Brother PCFAX Address Book. Illustrated below is the Brother Address Book, on the left are OneTouch / Speed-Dial numbers read from the machine. On the right is the Brother Address Book. It is now possible to allocate One-Touch / Speed-Dial numbers from the MFC into the Brother Address Book and also use members of the Brother Address Book and send them to the MFC.
Highlight singular or multiple networked Brother MFC’s in the main BRAdmin window by highlighting and pressing the shift key on your keyboard. Right click the highlighted MFC’s and press Send Auto Dial. The new data is then sent to all the highlighted MFC’s. A dialog box is displayed showing the upload status of current MFC and beneath this the whole progress is displayed if updating multiple MFC’s. When the process is finished a dialog box is displayed showing which MFC’s on the network have been updated.
Appendix E Specifications Operation System Support Windows® 95/98/98SE/Me/2000/XP and Windows NT® 4.0 Unix systems supporting LPD Mac OS® 8.6 - 9.1 / Mac OS® 10.1 - 10.2.
Internet Fax T.37 Simple mode Tiff-F Profile-S Resolution: 200x100, 200x200, 204x98, 204x196dpi Coding System: MH Width: 1728 dot Fax / E-mail / I-Fax Forwarding / Paging feature Scan to key: E-mail / OCR / Image / File Internet Fax Relay E-mail Relay Relay Broadcast Please check the User’s Guide for your Brother MFC to verify is these features are available. SMTP/POP3 Email server required. Computer Requirements (For drivers, BRAdmin Professional, Peer-to-Peer software, etc.
AppleTalk Connection ■ ■ ■ Management Utilities ■ ■ ■ Computer: Ethernet ready Power Macintosh RAM: 32MB or more (64MB or more recommended) for Mac OS® 8.6 - 9.2 128MB or more (160MB or more recommended) for Mac OS® X 10.1 - 10.2.1 or greater OS: Mac OS® 8.6 - 9.1 / Mac OS® 10.1 - 10.2.1 or greater Open Transport 1.3 or later Web Based Management: Internet Explorer 5.xx or later Netscape Navigator 4.xx or later BRAdmin Professional utility Windows® 95/98/98SE/Me/2000/XP and Windows NT® 4.
Function Table and Default Factory Settings LEVEL LEVEL LEVEL THREE ONE TWO 6.LAN 1.Setup 1.BOOT Method (MFC) TCP/IP 2.IP Address 4.LAN (DCP) 3.Subnet Mask 4.Gateway 5.Host Name 6.WINS Config 7.WINS Server 8.DNS Server 2.Setup Internet (MFC) 9.APIPA 1.Mail Address OPTIONS Auto/ Static/ RARP/ BOOTP/ DHCP [000-255].[000-255].[000255].[000-255] [000-255].[000-255].[000255].[000-255] [000-255].[000-255].[000255].
6.Setup 1.Netware Misc. 2.Net Frame *2 (MFC) 3.AppleTalk 2.(DCP) 4.DLC/LLC 5.Net BIOS/IP 6.Ethernet 7.Time Zone 7.Scan 1.Color to E-Mail (MFC) 2.B/W On/ Off *1 On Auto/ 8023/ ENET/ 8022/ SNAP On/ Off On/ Off Auto On On On/ Off Auto/ 100B-FD/ 100B-HD/ 10B-FD/ 10B-HD GMTXXX:XX PDF/ JPEG On Auto PDF/ TIFF PDF GMT-5:00 PDF *1: ‘IP Address’ and ‘Subnet Mask’ setting will be changed by APIPA setting. *2: ‘NET FRAME’ setting is available when ‘NETWARE’ is ‘ON’.
INDEX EtherTalk ..............7-1, 7-3, 7-8 I A AIX ...................................... 1-3 AIX 4.0 ................................ 1-8 AppleTalk ........7-1, 7-3, 7-8, 13-2, 13-11 ARP .................. 1-2, 11-1, 11-6 B Berkeley UNIX .................... 1-1 BFP Address Book ........... 14-9 BFP Port ........................... 14-4 BINARY_P1 ..........1-2, 1-3, A-3 BINDERY ........................... 6-2 BIP ...................................... 5-1 BOOTP ............. 1-2, 11-5, 11-9 BRAdmin ..
N S NDPS ...........................6-2, 6-3 NDS .................................... 6-2 NetBIOS .....................4-1, 13-8 NetWare 3 ........................... 6-2 Netware 3 ............................ 6-6 NetWare 4 ....................6-2, 6-6 NetWare 5 ........................... 6-2 Netware GET ......................A-6 network neighborhood ........4-1 Novell ................................ 13-2 Novell Distributed Print Services ........................... 6-3 Novell NetWare ...............