Basic User’s Guide DCP-8110DN Version 0 UK/IRE
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-8110DN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2012 Brother Industries, Ltd.
User's Guides and where do I find them? Which Guide? What's in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Table of Contents (Basic User’s Guide) 1 General information 1 Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide ..................................................................................2 Viewing Documentation .......................................................
Printing data from a USB Flash memory drive or digital camera supporting mass storage 27 Creating a PRN file for direct printing ..................................................................27 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................................................................................28 6 How to print from a computer 31 Printing a document........................................................................
B Troubleshooting 61 Identifying your problem ......................................................................................61 Error and maintenance messages .......................................................................62 Document Jams ...................................................................................................68 Document is jammed in the top of the ADF unit ............................................68 Document is jammed under the document cover ................
Table of Contents (Advanced User's Guide) You can view the Advanced User's Guide on the Installer CD-ROM. The Advanced User's Guide explains the following features and operations. 1 General Setup Memory storage Automatic Daylight Saving Time Ecology features Quiet mode feature LCD Contrast Glass ScanSize User Settings List Network Configuration Report 2 Security features Secure Function Lock 2.
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1 General information Using the documentation The following symbols and conventions are used throughout the documentation. Bold style identifies keys on the machine's control panel or on the computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic. Courier New Courier New font identifies the messages shown on the LCD of the machine. 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Chapter 1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide Viewing Documentation (Windows®) If the language screen appears, click your language. The CD-ROM Top Menu will appear. d e Click Documentation. 1 This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Copy, Printer, Scanner and Network.
General information e f Presto! PageManager User’s Guide Double-click top.pdf. If the country screen appears, choose your country. (Macintosh users) After the list of User’s Guides appears, choose the Guide you want to read. How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide Scanning 1 Note 1 Presto! PageManager must be downloaded and installed before use.
Chapter 1 How to access the User's Guides for Advanced Features Accessing Brother Support (Windows®) 1 You can view and download these Guides from the Brother Solutions Center at: Click Brother Support on the main menu. The following screen will appear: http://solutions.brother.com/ Google Cloud Print Guide You can find all the links you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the links you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine using the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration.
Chapter 1 Control panel overview 1 1 2 4 3 Contrast:+ Quality :Auto Enlg/Red:100% Tray :MP>T1 Sleep 11 1 6 COPY keys: Options You can quickly and easily choose temporary settings for copying. Enlarge/Reduce Enlarges or reduces copies. 10 01 9 2 Error LED Blinks in orange when the LCD displays an error or an important status message. 3 Duplex You can choose Duplex to copy or print on both sides of the paper. 4 LCD Displays messages to help you set up and use your machine.
General information 4 Contrast:+ Quality :Auto Enlg/Red:100% Tray :MP>T1 Sleep 6 5 6 1 01 8 9 5 7 Menu keys: Clear Deletes entered data or lets you cancel the current setting. Menu Lets you access the Menu to program your settings or retrieve information from the machine. OK Lets you store your settings and confirm LCD messages. Selection keys: d or c Press to scroll backwards or forwards through menu selections. a or b Press to scroll through the menus and options.
Chapter 1 Data LED indications 1 The Data LED (light emitting diode) will flash depending on the machine’s status. LED Machine's Status Description Ready Mode The machine is ready to print, in Sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data. Data Remaining in Memory Print data remains in the machine's memory.
General information Volume settings Beeper volume 1 1 1 When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels. a b Press Menu, 1, 2. c Press Stop/Exit. Press a or b to choose Low, Med, High or Off. Press OK.
2 Loading paper Loading paper and print media 2 Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 2 a Pull the paper tray completely out of the machine. b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots. The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.
Loading paper c Fan the stack of paper well to avoid paper jams and misfeeds. f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. 2 d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed correctly.
Chapter 2 Loading paper in the multi-purpose tray (MP tray) b Pull out the MP tray support (1) and unfold the flap (2). 2 You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays uu page 20.
Loading paper c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The side to be printed on must be face up with the leading edge (top of the paper) in first. d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. 2 The paper guides must gently touch the sides of the paper so it will feed correctly.
Chapter 2 Printing on thick paper, labels and envelopes from the MP tray b Open the MP tray and lower it gently. c Pull out the MP tray support (1) and unfold the flap (2). 2 Before loading, press the corners and sides of the envelopes to make them as flat as possible. a Open the back cover (face-up output tray).
Loading paper d Put paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed 3. The paper, labels or envelopes stay under the maximum paper mark (1). 2 The side to be printed on is face up. 1 e Send the print data to the machine. Note • Remove each printed envelope immediately to prevent a paper jam.
Chapter 2 Unscannable and unprintable areas 2 The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Note When using BR-Script3 emulation, the unprintable area around the edges of the paper is 4.2 mm.
Loading paper Paper settings Paper Type Set up the machine for the type of paper you are using. This will give you the best print quality. a Do one of the following: To set the paper type for the MP Tray press Menu, 1, 1, 1, 1. b c 2 2 Paper Size You can use the following sizes of paper.
Chapter 2 Tray Use in COPY mode You can change the priority tray that the machine will use for printing copies. When you choose Tray#1 Only, MP Only or Tray#2 Only 1, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert paper in the empty tray. 2 Tray Use in print mode You can change the default tray the machine will use for printing from your computer and Direct Print.
Loading paper Acceptable paper and other print media Recommended paper and print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes. For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Chapter 2 Paper capacity of the paper trays 2 Paper size Paper types No. of sheets A4, Letter, Legal, B5, Executive, A5, A5 (Long Edge), A6, B6, Plain paper, Thin paper, Recycled paper up to 250 (80 g/m2) Multi-purpose Tray (MP Tray) Width: 76.2 to 215.9 mm Plain paper, Thin paper, Thick paper, Length: 127.0 to 355.
Loading paper Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Chapter 2 Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Loading paper Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine. If this happens, the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
3 Loading documents How to load documents Note 3 You can copy and scan from the ADF (automatic document feeder) or the scanner glass. Using the automatic document feeder (ADF) • To scan documents that are not suitable for the ADF, see Using the scanner glass uu page 25. • It is easier to use the ADF if you are loading a multiple page document. • Make sure documents with correction fluid or written with ink are completely dry. 3 a The ADF can hold up to 35 pages and feeds each sheet individually.
Loading documents d How to load documents Adjust the paper guides (1) to fit the width of your document. 3 Note To use the scanner glass, the ADF must be empty. 1 a b Lift the document cover. c Close the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. Note To scan non-standard documents, see Using the scanner glass uu page 25.
4 Making copies How to copy (Advanced User's Guide) 4 For details about changing the following settings uu Advanced User's Guide: Copy settings: The following steps show the basic copy operation. Contrast:+ Quality :Auto Enlg/Red:100% Tray :MP>T1 Pressab or Start 1 Enlg/Red (Enlarge/Reduce) Stack/Sort Quality 01 Brightness 1 Contrast No. of Copies Page Layout Use the numeric pad to enter the number of copies you want.
5 Printing data from a USB Flash memory drive or digital camera supporting mass storage b With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
Chapter 5 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage a Note • Make sure your digital camera is turned on. 5 Connect your device to the USB direct interface (1) on the front of the machine. Your machine will enter Direct Print mode automatically. The LCD will automatically show the USB memory menu to confirm the intended use of the device. • If an error occurs, the USB memory options Direct Print and Scan to USB will not appear on the LCD.
Printing data from a USB Flash memory drive or digital camera supporting mass storage c Press a or b to choose the folder name or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print. Press OK. Note • You can change the following settings: Paper Size Media Type Multiple Page Direct Print a1./FOLDER1 2.FILE_1.PDF b3.FILE_2.
Chapter 5 Note • You can change the default tray that the machine will use for printing. Press Menu, 1, 5, 2, and then press a or b to select the tray you want as the new default. Press OK. (See Tray Use in print mode uu page 18.) • You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 4 to enter the USB Direct I/F menu. (See Menu table uu page 96.
6 How to print from a computer Printing a document 6 6 The machine can receive data from your computer and print it. To print from a computer you must install the printer driver. (uu Software User's Guide: Printing for Windows® or Printing and Faxing for Macintosh) a Install the Brother printer driver from the Installer CD-ROM. (uu Quick Setup Guide) b From your application, choose the Print command.
7 How to scan to a computer Scanning a document as a PDF file using ControlCenter4 (Windows®) 7 7 (Detailed information uu Software User's Guide: Scanning) Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. a b Load your document. (See How to load documents uu page 24.
How to scan to a computer e Set the scanning configuration. Click Configuration, then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 7 2 3 4 5 1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
Chapter 7 g 34 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer Changing the SCAN key settings Before scanning 7 7 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers from the Installer CD-ROM. (uu Quick Setup Guide) Configure the machine with a TCP/IP address if network scanning does not work.
Chapter 7 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the Document Size pull-down list. f 36 Click OK.
How to scan to a computer Scanning using the SCAN key a b c Load your document. (See How to load documents uu page 24.) d Press a or b to choose File. Press OK. e (For Network users) Press a or b to choose the destination computer you want to send to. Press OK. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the numeric keys on the control panel. Press OK. f Press a or b to choose Start Scan. Press OK. g Press Start.
A Routine maintenance A Replacing the consumable items A The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Note The drum unit and toner cartridge are two separate consumables. Make sure both are installed as an assembly.
Routine maintenance You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD. LCD messages Consumable item to replace Approximate life How to replace Model name Replace Toner Toner cartridge 3,000 pages 1 2 5 See page 40. TN-3330 5 8,000 pages 1 2 6 Replace Parts Drum Drum unit 30,000 pages 1 3 4 TN-3380 6 See page 47. DR-3300 Drum Stop 1 A4 or Letter size single-sided pages. 2 Approx.
Replacing the toner cartridge Model Name: TN-3330, TN-3380 A Toner Low Toner Low The Standard toner cartridge can print approximately 3,000 pages 1. The High Yield toner cartridge can print approximately 8,000 pages 1. Actual page count will vary depending on your average type of document. If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message. When the toner cartridge is running low, the LCD shows Toner Low.
Routine maintenance Replacing the toner cartridge a b Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Press the front cover release button and then open the front cover. A WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. A c Take out the drum unit and toner cartridge assembly.
Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
Routine maintenance Important • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original/ index.
Important • Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
Routine maintenance Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. h Clean the corona wire inside the drum unit by gently sliding the green tab back and forth several times. j Close the front cover of the machine. Note After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.
Replacing the drum unit A Model name: DR-3300 Drum Stop A new drum unit can print approximately 30,000 A4 or Letter size single-sided pages. Replace the... Important We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend that a Brother Original drum unit is installed at this time. For best performance, use a Brother Original drum unit and Brother Original toner units.
Routine maintenance Replacing the drum unit A c Take out the drum unit and toner cartridge assembly. Important • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine uu page 51.) • Wait to unpack the new drum unit immediately before you put it in the machine.
Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
Routine maintenance Important • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit. • Go to http://www.brother.com/original/ index.
f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. g Put the drum unit and toner cartridge assembly back into the machine. Do not close the front cover of the machine.
Routine maintenance Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. Cleaning the outside of the machine A A a b Turn off the machine. c Wipe the outside of the machine with a dry, lint-free cloth to remove dust.
f Remove anything that is stuck inside the paper tray. Cleaning the scanner glass g Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust. a b Turn off the machine. c Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water. A Disconnect all cables, and then unplug the power cord from the electrical socket.
Routine maintenance Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning. e f Close the document cover. g Turn on the machine.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully.
Routine maintenance d Clean the corona wire inside the drum unit by gently sliding the green tab back and forth several times. Cleaning the drum unit A If your printout has dots at 94 mm intervals, follow the steps below to solve the problem. a Make sure that the machine is in the Ready mode. Press Menu, 6, 6, then press Start to print the drum dot check sheet. 66.
e Take out the drum unit and toner cartridge assembly. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance f Push down the green lock lever and take the toner cartridge out of the drum unit. g Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side. h Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the "2" region of the drum.
i Turn the drum unit gear toward you by hand while checking the surface of the suspected area. j When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. l Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.
Routine maintenance m Put the drum unit and toner cartridge assembly back into the machine. Cleaning the paper pick-up rollers A Cleaning the paper pick-up roller periodically may prevent paper jams by ensuring the correct feeding of the paper. If you have paper feed problems, clean the pick-up rollers as follows: n o Close the front cover of the machine. a b Turn off the machine. c Pull the paper tray completely out of the machine.
d Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust. 1 e Wipe the two pick-up rollers (1) inside the machine to remove dust. 1 f g 60 Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. h Turn on the machine.
B Troubleshooting B If you think there is a problem with your machine, check each of the items below first and then follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following: The machine's power cord is connected correctly and the machine’s power switch is turned on.
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance by yourself.
Troubleshooting Error Message DIMM Error Cause The DIMM is not installed correctly. The DIMM is broken. The DIMM does not meet the required specifications. Action Turn off the machine and remove the DIMM. (uu Advanced User's Guide: Installing extra memory) Confirm the DIMM meets the required specifications. (uu Advanced User's Guide: Memory board) Re-install the DIMM correctly. Wait a few seconds, and then turn it on again.
Error Message Cause Action Jam Tray 1 The paper is jammed in the paper tray of the machine. See Paper is jammed in paper tray 1 or tray 2 uu page 71. Limit Exceeded The number of pages you are allowed to print has been exceeded. The print job will be cancelled. Contact your administrator to check your Secure Function Lock Settings. Log Access Error The machine could not access the print log file in the server. Contact your administrator to check the Store Print Log to Network settings.
Troubleshooting Error Message Cause Action Out of Memory The machine’s memory is full. Copy operation in process Do one of the following: Press Start to copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Add optional memory. (uu Advanced User's Guide: Memory board) Print operation in process Do one of the following: Reduce the print resolution.
Error Message Cause Action Replace Parts It is time to replace the laser unit. Call Brother customer service or a Brother Authorized Service Center to replace the laser unit. It is time to replace the paper feeding kit. Call Brother customer service or a Brother Authorized Service Center to replace the PF Kit. The toner cartridge is at the end of its life. The machine will stop all print operations. Replace the toner cartridge.
Troubleshooting Error Message Cause Action Unusable Device A USB device or USB Flash memory drive that is not supported/is encrypted has been connected to the USB direct interface. Unplug the device from the USB direct interface. The machine cannot find paper of the same size in any other tray after the tray currently in use has run out of paper during a copy operation. Load the paper in the paper tray shown on the LCD.
Document Jams Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. B Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. B Pull the jammed document out to the left. If the document rips or tears, be sure you remove all small paper scraps to prevent future jams. d e 68 Pull the jammed document out to the right. Close the ADF cover. Press Stop/Exit.
Troubleshooting Removing small documents jammed in the ADF a b B Document is jammed at the output tray B Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. B c d Close the document cover. Press Stop/Exit.
Paper Jams d B Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent paper jams and multiple sheets of paper from feeding through the machine at the same time. Paper is jammed in the MP tray When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 B If the LCD shows Jam MP Tray, follow these steps: a b Remove the paper from the MP tray.
Troubleshooting Paper is jammed in paper tray 1 or tray 2 b Use both hands to slowly pull out the jammed paper. B If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: a Pull the paper tray completely out of the machine. For Jam Tray 1: Note Pulling the jammed paper downward allows you to remove the paper easier. c For Jam Tray 2: d Make sure that the paper is below the maximum paper mark ( ) in the paper tray.
Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam has occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover. 72 c B Slowly take out the drum unit and toner cartridge assembly.
Troubleshooting WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully.
WARNING f Using both hands, gently pull the jammed paper out of the fuser unit. g Close the fuser cover (1). HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. e Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). 1 h 1 74 Close the back cover.
Troubleshooting i Put the drum unit and toner cartridge assembly back into the machine. Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: j a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. Close the front cover of the machine.
c Use both hands to slowly pull out the jammed paper. Note Pulling the jammed paper downward allows you to remove the paper easier. d 76 Press the front cover release button and then open the front cover. e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
Troubleshooting WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully.
f g Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit. Put the toner cartridge back into the drum unit until you hear it lock into place. If you have put the cartridge in correctly, the green lock lever will lift automatically. Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. h Put the drum unit and toner cartridge assembly back into the machine.
Troubleshooting Paper is jammed in the duplex tray If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. WARNING B HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
f g 80 Pull the duplex tray completely out of the machine. Pull the jammed paper out of the machine or out of the duplex tray. h Make sure that the jammed paper does not remain under the machine from static electricity. i j Put the duplex tray back in the machine. Put the paper tray firmly back in the machine.
Troubleshooting If you are having difficulty with your machine B Important • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Printing difficulties (continued) Difficulties Suggestions The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that it is set up to work with your machine. Your computer is not recognising the machine’s input buffer’s full signal. Make sure that you have connected the interface cable correctly.
Troubleshooting Paper handling difficulties Difficulties Suggestions The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error and maintenance messages uu page 62. If there is no paper, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Copying difficulties Difficulties Suggestions Cannot make a copy. See How to copy uu page 26. Contact your administrator to check your Secure Function Lock Settings. Vertical black line appears in copies. Black vertical lines on copies are typically caused by dirt or correction fluid on the scanner glass, or the corona wire is dirty. Clean the glass strip and scanner glass and the white bar and also white plastic above them.
Troubleshooting Network difficulties Difficulties Suggestions Cannot print over a wired Network. Make sure your machine is powered on, is online and in the Ready mode. Print the Network Configuration Report to verify your Network settings are correct. uu Advanced User's Guide: Network Configuration Report Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.
Other difficulties Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If the problem is not solved and you are using a power breaker, disconnect it to make sure it is not the problem.
Troubleshooting Improving the print quality B If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. ABCDEFGH abcdefghijk ABCD abcde 01234 Grey background uu Acceptable paper and other print media uu page 19 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. uu Product Safety Guide: Choose a safe location for your product Put in a new toner cartridge.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. uu Acceptable paper and other print media uu page 19 Choose Thick Paper mode in the printer driver, choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using.
Examples of poor print quality Recommendation Clean the corona wire inside the drum unit. ABCDEFGH abcdefghijk ABCD abcde 01234 uu Cleaning the corona wire uu page 53 The drum unit may be damaged. Put in a new drum unit. uu Replacing the drum unit uu page 46 Lines across the page Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
Troubleshooting Examples of poor print quality Recommendation If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page uu Cleaning the drum unit uu page 55 Make sure that you use paper that meets our specifications.
Examples of poor print quality FGH ABCDE ijk h fg e abcd ABCD abcde 01234 Image skewed Recommendation Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack. Set the paper guides correctly. uu Loading paper and print media uu page 10 If you are using the MP tray, see Loading paper in the multi-purpose tray (MP tray) uu page 12. The paper tray may be too full.
Troubleshooting Examples of poor print quality Recommendation EFGHIJKLMN ABCDEFG Make sure that envelopes are printed with the back cover (face-up output tray) opened. uu Printing on thick paper, labels and envelopes from the MP tray uu page 14 Check the envelope type and quality. uu Acceptable paper and other print media uu page 19 Envelope Creases Make sure envelopes are fed only from the MP tray.
Machine Information Checking the Serial Number B B You can see the machine’s Serial Number on the LCD. a b Press Menu, 6, 2. How to reset the machine a b Press Menu, 1, 9. c Do one of the following; To reset the settings, press 1 and go to step d. Press Stop/Exit. Reset functions To exit without making changes, press 2 and go to step e.
C Menu and features On-screen programming C C Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. How to access the menu mode a b C Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu.
Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK To accept To exit Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 1.Paper 1.Paper Type 1.MP Tray Thin Sets the type of paper in the paper tray. 17 Sets the type of paper in the paper tray. 17 Sets the type of paper in the paper tray. 17 Plain* Page Thick Thicker Recycled Paper Label 2.Tray#1 Thin Plain* Thick Thicker Recycled Paper 3.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 1.Paper 2.Paper Size 1.MP Tray A4* 17 (Continued) (Continued) Sets the size of the paper in the paper tray. Sets the size of the paper in the paper tray. 17 Sets the size of the paper in the paper tray. 17 Adjusts the volume level of the beeper. 9 Letter Page Legal Executive A5 A5 L A6 B5 B6 Folio Any 2.Tray#1 A4* Letter Legal Executive A5 A5 L A6 B5 B6 Folio 3.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 3.Ecology 1.Toner Save — On Increases the page yield of the toner cartridge. See (Continued) Off* 2.Sleep Time — Range varies depending on models. . Conserves power. 03Min* 3.Auto Powerdown — 4.Quiet Mode — — 5.Tray Use 1.Copy — On* Off On Off* Tray#1 Only Tray#2 Only Enables or disables Power Down mode. Decreases printing noise. Chooses the tray that will be used for COPY mode.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 7.Security 1.Function Lock — — Can restrict selected machine operations for up to 25 individual users and all other non-authorized Public users. See . 2.Setting Lock — — Stops unauthorized users from changing the machine’s current settings. 1.Glass ScanSize — A4* Adjusts the scan area of the scanner glass to the size of the document. See . (Continued) 8.Document Scan Letter 2.File Size 1.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Copy 1.Quality — Auto* You can choose the Copy resolution for your type of document. See Text Photo Graph 2.Brightness — -nnnno+ Adjust the brightness for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.Contrast — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ Advanced User's Guide The factory settings are shown in Bold with an asterisk. 100 Adjusts the contrast for copies. .
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 3.Printer 1.Emulation — Auto(EPSON)* Chooses the emulation mode. See Auto(IBM) . HP LaserJet BR-Script 3 Epson FX-850 IBM Proprinter 2.Print Options 1.Internal Font 1.HP LaserJet 2.BR-Script 3 3.Duplex 2.Configuration — Prints a list of the machine’s printer settings. 3.Test Print — Prints a test page. — On(Long Edge) Enables or disables duplex printing. You can also choose long edge or short edge duplex printing.
Level 1 Level 2 Level 3 Options Descriptions 4.USB Direct I/F 1.Direct Print 1.Paper Size A4* Sets the paper size when printing directly from the USB flash memory drive. 27 Sets the media type when printing directly from the USB flash memory drive. 27 Sets the page style when printing multiple pages directly from the USB Flash memory drive. 28 Sets the page orientation when printing directly from the USB Flash memory drive.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 4.USB Direct I/F 1.Direct Print 6.Print Quality Normal* 28 (Continued) (Continued) Sets the print quality option when printing directly from the USB Flash memory drive. Sets the PDF option whether to print comments (Markup) or stamps in the PDF file along with the text. 28 Sets the index print option, simple format or details. 28 Fine 7.PDF Option Document* Document&Markup Document&Stamps 8.Index Print Simple* Details 2.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 5.Network 1.TCP/IP 1.Boot Method — Auto* Chooses the BOOT method that best suits your needs. See . Static RARP BOOTP DHCP (IP Boot Tries) — 2.IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway — [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. BRNXXXXXXXXXXXX Enter the Node name.
Menu and features Level 1 Level 2 Level 3 Level 4 5.Network 1.TCP/IP 8.DNS Server — (Continued) (Continued) Options Descriptions Page Primary Specifies the IP address of the primary or secondary DNS server. See . [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] 9.APIPA — On* Off 0.IPv6 — On Off* 2.Ethernet — — Auto* 100B-FD Automatically allocates the IP address from the link-local address range. Enable or Disable the IPv6 protocol.
Level 1 Level 2 Level 3 5.Network 5.Scan To FTP — Level 4 Options Descriptions Page — Color 100 dpi* Chooses the file format to send the scanned data via FTP. See . (Continued) Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi B&W 200x100 dpi 6.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 6.Machine Info. 1.Date&Time 1.Date&Time — Puts the date and time on the LCD. See . 2.Auto Daylight On* Changes to Daylight Saving Time automatically. See See . Off 3.Time Zone UTCXXX:XX Sets the time zone for your country. 2.Serial No. — — You can check the serial number of your machine. 3.Page Counter — Total You can check the number of total pages the machine has printed during its life. List Copy Print 4.
Entering text C When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate numeric key the number of times shown in this reference table to access the character you want. Press Key one time two times three times four times five times six times seven times eight times nine times 1 @ . / 1 @ .
Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ’ ( ) l + , - . / Press # for :;<=>?@[]^_\~‘|{} Press 0 for ÄËÖÜÀÇÈÉ0 C 109
D Specifications D General D Model DCP-8110DN Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 64 MB Optional 1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB LCD (liquid crystal display) 22 characters × 5 lines Power Source 220 - 240 V AC 50/60 Hz Power Consumption (Average) 1 Peak Approx. 1200 W at 25 °C Copying Approx. 651 W at 25 °C Copying (Quiet Mode) Approx. 336 W at 25 °C Ready Approx. 8.1 W at 25 °C Deep Sleep Approx. 1.
Specifications Model Noise Level DCP-8110DN Sound Pressure Printing LPAm = 59 dB (A) Ready LPAm = 37 dB (A) Sound Power Copying 1 2 Temperature Humidity LWAd = 6.64 B (A) Ready 1 2 LWAd = 4.62 B (A) Printing (Quiet Mode) LWAd = 6.4 B (A) Operating 10 to 32.
Document Size Model Document Size (Single-sided) 112 D DCP-8110DN ADF Width 147.3 to 215.9 mm ADF Length 147.3 to 355.6 mm Scanner Glass Width Max. 215.9 mm Scanner Glass Length Max. 300.
Specifications Print media D Model Paper Input DCP-8110DN Paper Tray (Standard) Paper Type Plain Paper, Thin Paper, Recycled Paper Paper Size A4, Letter, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 60 to 105 g/m 2 Multipurpose tray (MP tray) Maximum Paper Capacity Up to 250 sheets of 80 g/m 2 Plain paper Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper, Label, Envelope, Env.Thin, Env.
Copy D Model DCP-8110DN Copy Width Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution First Copy Out Time 1 1 From Ready mode and standard tray 114 Less than 10.
Specifications Scanner D Model DCP-8110DN Colour / Black Yes / Yes TWAIN Compliant Yes (Windows® XP / Windows Vista ® / Windows® 7 / Mac OS X 10.5.8, 10.6.x, 10.7.x 1) WIA Compliant Yes (Windows® XP / Windows Vista ® / Windows® 7) ICA Compliant Yes (Mac OS X 10.6.x, 10.7.
Printer D Model DCP-8110DN Automatic 2-sided (Duplex) Print Yes Emulations PCL6, BR-Script3 (PostScript® 3™), IBM Proprinter XL, Epson FX-850 Resolution 1200 dpi × 1200 dpi, HQ1200 (2400 × 600 dpi) quality, 600 dpi × 600 dpi Print Speed (Duplex) Up to 18 sides/minute (Up to 9 sheets/minute) Print Speed Up to 36 pages/minute (A4 size) 1 First Print Time 2 Less than 8.5 seconds at 23 °C / 230 V (A4 size) 1 1 The print speed may vary depending on the type of document you print.
Specifications Direct Print feature 1 D Model DCP-8110DN Compatibility PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Minimum Recommended Hard Disk Space RAM RAM to install Windows® Windows® Operating XP System Home 1 3 Intel® Pentium ® II or equivalent 128 MB 256 MB 64-bit (Intel®64 or AMD64) supported CPU 256 MB 512 MB Intel® Pentium ® 4 or equivalent 64-bit (Intel®64 or AMD64) supported CPU 512 MB Intel® Pentium ® 4 or equivalent 1 GB (32-bit) 2 GB (6
Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows ® Server 2003 (print only via network) Windows ® Server 2003 x64 Edition (print only via network) Windows ® Server 2008 (print only via network) Windows ® Server 2008 R2 (print only via network) Processor Minimum Speed Intel® Pentium® III or equivalent Minimum Recommended Hard Disk Space RAM RAM to install 256 MB 512 MB 512 MB 2 GB For Drivers For Applications Su
Consumable items Model Toner Cartridge Drum Unit DCP-8110DN Model Name - Inbox Approx. 2,000 pages A4 or Letter page Standard Approx. 3,000 pages A4 or Letter page 1 TN-3330 High Yield Approx. 8,000 pages A4 or Letter page 1 TN-3380 Approx. 30,000 pages A4 or Letter pages (1 page / job) 2 DR-3300 1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 Drum life is approximate and may vary by type of use.
Specifications Interfaces D Model DCP-8110DN USB Hi-Speed USB 2.0 1 2 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 metres) long. Ethernet 3 10BASE-T / 100BASE-TX Use an Ethernet U/UTP cable category 5 or greater. 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported.
Network (LAN) D Note For more information about the Network specifications uu the Network User's Guide. Model DCP-8110DN LAN You can connect your machine to a network for Network Printing and Network Scanning. Also included is Brother BRAdmin Light 1 2 Network Management software.
E Index A G ADF (automatic document feeder) using .....................................................24 Apple Macintosh See Software User's Guide. Greyscale .............................................. 115 C Cleaning corona wire ...........................................53 drum unit ...............................................55 scanner .................................................52 Consumable items ............................ 38, 39 Control panel overview ..............................
O S Out of Memory message ..........................65 Scan a document to a computer ............. 32 Scanner glass using ..................................................... 25 Scanning See Software User's Guide. Secure Print key ........................................ 7 Serial number how to find See inside front cover Status LED ................................................ 8 P Paper .......................................................19 how to load ............................................
Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
