Quick Setup Guide Start Here DCP-9015CDW DCP-9020CDW Please read the Product Safety Guide first, then read this Quick Setup Guide for the correct setup and installation procedure. To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. WARNING • Plastic bags are used in the packing of your machine. To avoid danger of suffocation, keep these plastic bags away from babies and children. Plastic bags are not toys. • This machine is heavy and weighs more than 20.0 kg.
2 Remove the packing material from the machine d Take out all four drum and toner cartridge assemblies. CAUTION CAUTION DO NOT eat the silica gel pack, please throw it away. If ingested, seek medical attention immediately. IMPORTANT DO NOT connect the AC power cord yet. a b Remove the packing tape from the outside of the machine, the silica gel pack on the support flap and the film covering the scanner glass. Fully open the top cover by lifting the handle up a.
f Remove the orange packing piece from each drum and toner cartridge assembly. h Slide all four drum and toner cartridge assemblies into the machine. Make sure the toner cartridge colour matches the same colour label on the machine. BK C M Y g Using both hands, hold each drum and toner cartridge assembly level, and gently shake it from side to side several times to distribute the toner evenly inside the assembly. BK - Black M - Magenta i 4 C - Cyan Y - Yellow Close the top cover of the machine.
a b c 3 Load paper in the paper tray d Pull the paper tray completely out of the machine. While pressing the green paper-guide release lever a, slide the paper guides to fit the paper size you are loading in the tray. Make sure the guides are firmly in the slots. Fan the stack of paper well to avoid paper jams and misfeeds. e f Load paper in the tray and make sure: The paper is below the maximum paper mark (bbb) a. Overfilling the paper tray will cause paper jams.
4 Connect the power cord IMPORTANT a DO NOT connect the interface cable yet. a b 5 Choose your language After turning on the machine, the Touchscreen displays: Connect the AC power cord to the machine and then plug it into an electrical socket. Press on the control panel. b Swipe up or down, or press a or b to display your language, and press your language. Press OK. The Touchscreen prompts you to confirm your selection. If the Touchscreen shows the correct language, press Yes.
6 a b c d e f g h i Press 7 Set the date and time . Press (Date & Time). Press Date. Enter the last two digits of the year using the numbers on the Touchscreen, and then press OK. Automatic Daylight Saving Time You can set the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring and backward one hour in the autumn. a b c d e Press . Press (Date & Time). Press Auto Daylight. Press On (or Off). Press . (e.g., Enter 1, 3 for 2013.
Set the Time Zone You can set the time zone on the machine for your location. a b c d e 8 Press . Press (Date & Time). Press Time Zone. Enter your time zone. Press OK. Press .
Choose your connection type These installation instructions are for Windows® XP Home/Windows® XP Professional, Windows® XP Professional x64 Edition, Windows Vista®, Windows® 7, Windows® 8, and Mac OS X v10.6.8, 10.7.x and 10.8.x. NOTE • For Windows Server® 2003/2003 x64 Edition/2008/2008 R2/2012 and Linux®, visit your model page at http://solutions.brother.com/. • You can visit us at http://solutions.brother.
USB Windows® For Windows® USB Interface Users (Windows® XP/XP Professional x64 Edition/Windows Vista®/ Windows® 7/Windows® 8) 10 Before you install IMPORTANT 11 a • If there are any programs running, close them. • The screens may differ depending on your operating system. NOTE The CD-ROM includes Nuance™ PaperPort™ 12SE. This software supports Windows® XP (SP3 or greater), XP Professional x64 Edition (SP2 or greater), Windows Vista® (SP2 or greater), Windows® 7 and Windows® 8.
USB d Follow the on-screen instructions until the Plug in the USB cable screen appears. Windows® 12 a Finish and restart Click Finish to restart your computer. After restarting the computer, you must log on with Administrator rights. NOTE e Connect the USB cable to the USB port marked with the symbol on your machine, and then connect the cable to your computer.
USB Macintosh For Macintosh USB Interface Users (Mac OS X v10.6.8, 10.7.x, 10.8.x) 10 Before you install IMPORTANT For Mac OS X v10.6.7 or lower users: upgrade to Mac OS X v10.6.8, 10.7.x, 10.8.x. (For the latest drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) a b 11 a b Install MFL-Pro Suite Put the CD-ROM into your CD-ROM drive, and then double-click the BROTHER icon on your desktop. Double-click the Start Here OSX icon.
USB 12 Macintosh Download and install Presto! PageManager When Presto! PageManager is installed, OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager. a On the Brother Support screen, click Presto! PageManager and follow the on-screen instructions. Macintosh 13 Windows® The installation is now complete.
Wired Network Windows® For Windows® Wired Network Interface Users (Windows® XP/XP Professional x64 Edition/Windows Vista®/ Windows® 7/Windows® 8) (DCP-9020CDW) 10 Before you install c Connect the network interface cable to the Ethernet port on your machine, and then connect it to a free port on your hub. IMPORTANT • If there are any programs running, close them. • The screens may differ depending on your operating system. NOTE • The CD-ROM includes Nuance™ PaperPort™ 12SE.
Wired Network c Choose Wired Network Connection (Ethernet), and then click Next. Windows® f When the On-Line Registration screen appears, make your selection and follow the on-screen instructions. Once you have completed the registration process, click Next. NOTE To install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on-screen instructions.
Wired Network 13 Install MFL-Pro Suite on additional computers (if needed) If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to step 10 on page 14. NOTE Network license (Windows®) This product includes a PC license for up to five users. This license supports the installation of the MFL-Pro Suite including Nuance™ PaperPort™ 12SE on up to five PCs on the network.
Wired Network Macintosh For Macintosh Wired Network Interface Users (Mac OS X v10.6.8, 10.7.x, 10.8.x) (DCP-9020CDW) 10 Before you install a IMPORTANT For Mac OS X v10.6.7 or lower users: upgrade to Mac OS X v10.6.8, 10.7.x, 10.8.x. (For the latest drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) a b 11 b Install MFL-Pro Suite Put the CD-ROM into your CD-ROM drive, and then double-click the BROTHER icon on your desktop.
Wired Network NOTE • If there is more than one of the same model connected on your network, the IP Address will be displayed to help you identify the machine. Macintosh 12 Download and install Presto! PageManager • You can find your machine’s IP Address by printing out the Network Configuration Report (see Print the Network Configuration Report uu page 37). When Presto! PageManager is installed, OCR capability is added to Brother ControlCenter2.
For Wireless Network Users For Wireless Network Interface Users 10 Before you begin First you must configure the wireless network settings of your machine to communicate with your wireless access point/router. After the machine is configured to communicate with your wireless access point/router, the computers and mobile devices on your network will have access to the machine. To use the machine from a computer, you must install the drivers and software.
For Wireless Network Users 11 Choose your wireless setup method The following instructions will offer three methods for setting up your Brother machine on a wireless network. Choose the method you prefer for your environment. For methods b and c, start your wireless setup by pressing the the Touchscreen. a button on Setup using the CD-ROM and temporarily using a USB cable (Windows® and Macintosh) We recommend using a computer wirelessly connected to your network for this method.
For Wireless Network Users b Manual setup from the control panel using the Setup Wizard (Windows®, Macintosh and mobile devices) If your wireless access point/router does not support WPS (Wi-Fi Protected Setup™) or AOSS™, write down the wireless network settings of your wireless access point/router in the area below. IMPORTANT If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready.
For Wireless Network Users Setup using the CD-ROM and temporarily using a USB cable (Windows® and Macintosh) 12 Set up the wireless settings b (Windows®) Click Install MFL-Pro Suite, and click Yes in the next two windows if you accept the license agreements. IMPORTANT • You need to temporarily use a USB cable during configuration (cable not included).
For Wireless Network Users d When the Firewall/AntiVirus detected screen appears, choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and click Next. h i If you are not using the Windows® Firewall, see the user’s guide for your software for information on how to add the following network ports: For network scanning, add UDP port 54925. If you still have trouble with your network connection, add UDP ports 161 and 137.
For Wireless Network Users k Confirm the wireless network settings, and then click Next. The settings will be sent to your machine. NOTE • The settings will remain unchanged if you click Cancel. • To manually enter the IP address settings of your machine, click Change IP Address and enter the necessary IP address settings for your network. • If the wireless setup failure screen appears, click Retry. l Disconnect the USB cable between the computer and the machine, and then click Next.
For Wireless Network Users Manual setup from the control panel using the Setup Wizard (Windows®, Macintosh and mobile devices) 12 Set up the wireless settings e IMPORTANT You must have the wireless settings you wrote down for your network in step 11-b on page 21 before you proceed. NOTE If you use your machine in an IEEE 802.1x supported wireless network: uu Network User's Guide: Using IEEE 802.1x authentication. a b c On your machine, press Press Setup Wizard. .
For Wireless Network Users To install the MFL-Pro Suite, continue to step 13. For Windows® Users: Now go to page 32 For Macintosh Users: Now go to page 35 NOTE For mobile device users, see the Advanced Network User's Guides for details on how to use your machine with your mobile device(s). To download the User’s Guide for the application you are using, visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page.
For Wireless Network Users One-push setup using WPS (Wi-Fi Protected Setup) or AOSS™ (Windows®, Macintosh and mobile devices) 12 a b c d e Configure the wireless settings Confirm that your wireless access point/router has the WPS or AOSS™ symbol as shown below. Place the Brother machine within range of your WPS or AOSS™ access point/router. The range may differ depending on your environment (see the instructions provided with your wireless access point/router). On your machine, press Press WPS/AOSS.
For Wireless Network Users Troubleshooting IMPORTANT If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. To find the wireless settings (SSID (Network Name) and Network Key)* 1. Check the documentation provided with your wireless access point/router. 2. The default SSID could be the access point/router manufacturer's name or the model name. 3.
For Wireless Network Users Error Code Recommended Solutions The wireless network and security setting you entered may be incorrect. TS-03 Confirm that the wireless network settings are correct (see To find the wireless settings (SSID (Network Name) and Network Key)* uu page 28). * Check if the entered or selected SSID/authentication method/encryption method/Network Key are correct. The authentication/encryption methods used by the selected wireless access point/router are not supported by your machine.
For Wireless Network Users Error Code Recommended Solutions The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled. To configure your wireless settings using WPS or AOSS™, you must operate both your machine and the wireless access point/router. Confirm your wireless access point/router supports WPS or AOSS™ and try starting again.
For Wireless Network Users Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press repeatedly to choose between letters, numbers and special characters. Press to change between upper case and lower case. Inserting spaces To enter a space, press Space. Making corrections If you entered a character incorrectly and want to change it, press d or c to move the cursor under the incorrect character, and then press . Enter the correct character.
Wireless Network Windows® Install the Drivers and Software (Windows® XP/XP Professional x64 Edition/Windows Vista®/ Windows® 7/Windows® 8) 13 Before you install b Click Install MFL-Pro Suite, and click Yes in the next two windows if you accept the license agreements. IMPORTANT • If there are any programs running, close them. • The screens may differ depending on your operating system. NOTE • The CD-ROM includes Nuance™ PaperPort™ 12SE.
Wireless Network e Choose the machine from the list, and then click Next. Windows® 15 a Finish and restart Click Finish to restart your computer. After restarting the computer, you must log on with Administrator rights. NOTE NOTE • If your wireless settings fail, click the Wireless Setup button and follow the on-screen instructions to complete the wireless configuration.
Wireless Network Finish The installation is now complete. NOTE • For Windows® 8 users: if the Brother manuals included on the CD-ROM are in PDF format, use Adobe® Reader® to open them. If Adobe® Reader® is installed on your computer but cannot open the files in Adobe ® Reader®, change the file association for PDF (see How to open a PDF file in Adobe® Reader® (Windows® 8) uu page 38).
Wireless Network Macintosh Install the Drivers and Software (Mac OS X v10.6.8, 10.7.x, 10.8.x) 13 Before you install IMPORTANT For Mac OS X v10.6.7 or lower users: upgrade to Mac OS X v10.6.8, 10.7.x, 10.8.x. (For the latest drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) a Make sure your machine is connected to an AC power source and your Macintosh is ON. You must be logged on with Administrator rights.
Wireless Network f When the Add Printer screen appears, click Add Printer. g Choose your machine from the list, click Add, and then click Next. (OS X v10.8.x) Select DCP-XXXX CUPS driver from the Use pop-up menu (where XXXX is your model name). NOTE To add the PS driver (BR-Script3 printer driver), select it from the Print Using (Use) pop-up menu. Macintosh 15 Download and install Presto! PageManager When Presto! PageManager is installed, OCR capability is added to Brother ControlCenter2.
For Network Users Web Based Management (web browser) Print the Network Configuration Report The Brother print server is equipped with a web server that allows you to monitor its status or change some of its configuration settings using HTTP (Hypertext Transfer Protocol). You can print the Network Configuration Report to confirm the current network settings. NOTE We recommend Windows® Internet Explorer® 8.0/9.0 for Windows® and Safari 5.0 for Macintosh.
Other Information Colour Correction The output density and print position of each colour may vary depending on the machine's environment. Factors like temperature and humidity can affect colour. Colour calibration and colour registration help you to improve the colour density and the print position of each colour. How to open a PDF file in Adobe® Reader® (Windows® 8) a b Colour Calibration Calibration helps you to improve the colour density.
Consumables Consumables When the time comes to replace consumable items such as toner or drums, an error message will appear on your machine's Touchscreen. For more information about the consumables for your machine, visit us at http://www.brother.com/original/ or contact your local Brother reseller. NOTE The drum unit and toner cartridge are two separate parts.
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