Operation Manual

Troubleshooting
91
B
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the size of paper to the tray (see Paper Size
on page 27).
Small paper The paper size specified in the
printer driver is too small for
the machine to deliver it to the
Face-down output tray.
Open the back cover (back output tray) to let
the printed paper out on the back output tray
and then press Start.
Toner Error One or more toner cartridges
are not installed correctly.
Pull out the drum units. Remove all of the toner
cartridges, and then put them back into the
drum units.
Toner Low If the Touchscreen shows
Toner Low you can still print;
however, the machine is telling
you that the toner cartridge is
near the end of its life.
Order a new toner cartridge for the colour that
is indicated on the Touchscreen now so a
replacement toner cartridge will be available
when the Touchscreen shows
Replace Toner.
Touchscreen
Initialisation
Failed
The Touchscreen was
pressed before the power on
initialization was completed.
Make sure nothing is touching or resting on the
Touchscreen.
Debris may be stuck between
the lower part of the
Touchscreen and its frame.
Insert a piece of stiff paper between the lower
part of the Touchscreen and its frame and slide
it back and forth to push out the debris.
WT Box End Soon The waste toner box is near
the end of its life.
Buy a new waste toner box before you get a
Replace WT Box message.
Error Message Cause Action