Operation Manual

Error Message Cause Action
Ink Absorber Pad
NearFull
The ink absorber box or flushing box is
nearly full.
The ink absorber box or flushing box must
be replaced soon. Contact Brother
customer service or your local Brother
dealer.
Ink Low
One or more of the ink cartridges are near
the end of their lives. If one of the colour
ink cartridges is near the end of its life and
someone is sending you a colour fax, your
machine's "handshake" will ask that the
fax be sent as monochrome. If the
sending machine has the ability to convert
it, the colour fax will be printed at your
machine as a monochrome fax.
Order a new ink cartridge. You can
continue printing until the Touchscreen
displays Cannot Print.
See Related Information: Replace the Ink
Cartridges.
• You can still scan even if the ink is
low or needs to be replaced.
Jam A Inside/Front
Repeat Jam A Inside/
Front
The paper is jammed in the machine. Remove the jammed paper.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front).
Make sure the paper length guide is set to
the correct paper size.
More than one sheet of paper was placed
in the manual feed slot.
-OR-
Another sheet of paper was placed in the
manual feed slot before the Touchscreen
displayed Where to Place the
Paper.
Do not put more than one sheet of paper
in the manual feed slot at any one time.
Wait until the Touchscreen displays
Where to Place the Paper before
you feed the next sheet of paper in the
manual feed slot.
Remove the jammed paper.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front).
Jam B Front
Repeat Jam B Front
The paper is jammed in the machine. Remove the jammed paper.
See Related Information: Paper is
Jammed in the Front of the Machine (Jam
B Front).
Make sure the paper length guide is set to
the correct paper size.
Jam C Rear
The paper is jammed in the machine. Remove the jammed paper.
See Related Information: Paper is
Jammed in the Back of the Machine (Jam
C Rear).
Make sure the paper length guide is set to
the correct paper size.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Low Temperature
The room temperature is too low. After warming the room, allow the
machine to warm up to room temperature.
Try again when the machine has warmed
up.
Media card error
Multiple data storage devices were in the
machine when it was turned on. The
machine can read only one memory card
or USB flash drive at a time.
Remove the memory card(s) or USB flash
drive that you are not using.
Media Error
The memory card is either corrupted,
improperly formatted, or there is a
problem with the memory card.
Remove the memory card from the media
drive (slot) of the machine and format it
correctly.
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