Operation Manual

Troubleshooting ................................................................................................................................ 437
Error and Maintenance Messages ............................................................................................................. 438
Transfer Your Faxes or Fax Journal Report ..................................................................................... 452
Error Messages When Using the Brother Web Connect Feature..................................................... 457
Document Jams ......................................................................................................................................... 459
Document is Jammed in the Top of the ADF Unit ............................................................................ 460
Document is Jammed inside the ADF Unit....................................................................................... 461
Remove Paper Scraps Jammed in the ADF .................................................................................... 462
Printer Jam or Paper Jam .......................................................................................................................... 463
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) .............................. 464
Paper is Jammed in the Front of the Machine (Jam B Front)........................................................... 469
Paper is Jammed in the Back of the Machine (Jam C Rear) ........................................................... 472
If You Are Having Difficulty with Your Machine .......................................................................................... 475
Paper Handling and Printing Problems ............................................................................................ 476
Telephone and Fax Problems........................................................................................................... 482
Other Problems ................................................................................................................................ 488
Network Problems ............................................................................................................................ 490
Google Cloud Print Problems........................................................................................................... 500
AirPrint Problems ............................................................................................................................. 501
Check the Machine Information ................................................................................................................. 502
Reset Your Brother Machine ...................................................................................................................... 503
Reset Functions Overview ............................................................................................................... 504
Routine Maintenance ........................................................................................................................ 505
Replace the Ink Cartridges......................................................................................................................... 506
Clean Your Brother Machine ...................................................................................................................... 509
Clean the Scanner............................................................................................................................ 510
Clean the Print Head from Your Brother Machine ............................................................................ 512
Clean the Print Head from Your Computer (Windows
®
)................................................................... 514
Clean the Print Head from Your Computer (Mac)............................................................................. 516
Clean the Machine's LCD................................................................................................................. 517
Clean the Outside of the Machine .................................................................................................... 518
Clean the Machine's Printer Platen .................................................................................................. 519
Clean the Paper Feed Rollers .......................................................................................................... 520
Clean the Base Pad ......................................................................................................................... 522
Clean the Paper Pick-up Rollers ...................................................................................................... 523
Check Your Brother Machine ..................................................................................................................... 524
Check the Print Quality..................................................................................................................... 525
Check the Print Alignment from Your Brother Machine .................................................................... 528
Check the Ink Volume ...................................................................................................................... 530
Monitor Machine Status from Your Computer (Windows
®
) .............................................................. 532
Monitor Machine Status from Your Computer (Mac) ........................................................................ 537
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 539
Change the Print Setting Options When Having Printing Problems........................................................... 540
Pack and Ship Your Brother Machine ........................................................................................................ 542
Machine Settings............................................................................................................................... 545
Change Machine Settings from the Control Panel ..................................................................................... 546
In the Event of Power Failure (Memory Storage) ............................................................................. 547
Home > Table of Contents
v