Button Manager User’s Guide

44
Error Message
Description
Possible Solutions
Unable to receive complete
response from server.
The request may not be
received by the server.
This may occur due to a
network problem. You can try
again later or check with your
System Administrator.
The request was cancelled.
The request may not be
received by the server.
This may occur due to a
network problem. You can try
again later or check with your
System Administrator.
The request was not
permitted by the proxy.
The request was not permitted
by the proxy.
Check with your System
Administrator for details about
the proxy server.
A complete request could not
be sent to the remote server.
A complete request could not
be sent to the remote server.
This may occur due to a
network problem. You can try
later or check with your
System Administrator.
An error occurred while
establishing a connection
using SSL.
The network server may not
support SSL.
Check with your System
Administrator.
No response was received
during the time-out.
The scanned file could not be
uploaded to the server before
the connection timed out.
The network connection
speed may be too slow. Try
again later.
A server certificate could not
be validated.
A server certificate could not
be validated.
Check with your System
Administrator to make sure
you have permission to
access the network file server.
Invalid Document
Library/Folder.
The library name or folder
name could not be found on
the server.
Make sure the library and
folder names are correct.
Method not allowed.
You are not allowed to access
the network file server.
Check with your System
Administrator to make sure
you have permission to
access the network file server.
Unknown error.
The document failed to upload
for an undetermined reason.
This may also occur if Button
Manager V2 cannot establish
a connection with the network
server.
Check all network settings of
the Button Manager V2 to
make sure they are correct.
NOTE
If you are having trouble uploading files, make sure you can access the network file server using an
Internet browser. If the network file server is not working or there is a problem with the network
connection between your computer and the network file server, Button Manager V2 will not be able
to upload files.