User’s Guide DS-620 / DS-720D DS-620 DS-720D Version C USA
Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Trademarks The Brother logo, Brother and DSmobile are registered trademarks of Brother Industries, Ltd. Apple, Macintosh, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and / or other countries. Nuance, the Nuance logo and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc.
Table of Contents 1 General Information 1 Scanner overview .....................................................................................................................................1 LED indications .........................................................................................................................................2 2 Installing the Scanner Driver and Scanning Software 3 For Windows ® users ................................................................................
6 Scanner Calibration 34 Calibration using software (for Windows ®) .............................................................................................34 Calibration using software (for Macintosh) .............................................................................................37 7 Scanner Maintenance 39 Cleaning the outside of your scanner .....................................................................................................
1 General Information 1 1 Scanner overview Front 1 2 5 4 3 1 Top cover 2 Start button • (For Windows ®) Press to start scanning while using Button Manager V2. For more information, see Using Button Manager V2 (for Windows ®) on page 28. • (For Macintosh) Press to start scanning while using DSmobileCapture. For more information, see Using DSmobileCapture (for Macintosh) on page 22.
General Information Rear DS-620 1 DS-720D 2 2 1 1 1 Micro USB port 2 Paper ejection slot LED indications LED indication Machine Status No light The machine is not connected to your computer. Green light The machine is ready to scan. Blinking green The machine is scanning a document. Rapidly blinking red Some error occurred. The top cover is open, or a document is jammed.
2 Installing the Scanner Driver and Scanning Software 2 For Windows ® users 2 NOTE • Make sure that your computer is ON and you are logged on with Administrator rights. • DO NOT connect the Micro USB Cable yet. • If your computer does not have a DVD-ROM drive, the supplied DVD-ROM does not contain drivers for your operating system, or you want to download manuals and utilities, visit your model page at support.brother.com a b Insert the DVD-ROM.
Installing the Scanner Driver and Scanning Software c Click Additional Applications to install any of these applications during setup.
Installing the Scanner Driver and Scanning Software For Macintosh users NOTE • Make sure that your computer is ON and you are logged on with Administrator rights. 2 • DO NOT connect the Micro USB Cable yet. • If your computer does not have a DVD-ROM drive, the supplied DVD-ROM does not contain drivers for your operating system, or you want to download manuals and utilities, visit your model page at support.brother.com a b c Insert the DVD-ROM.
3 Document Specifications 3 Acceptable documents Standard Paper Length 1 side scan 3.5 in. to 32 in. (90 mm to 812.8 mm) 3 2 side scan (DS-720D only) 3.5 in. to 16 in. (90 mm to 406.4 mm) Width 2.2 in. to 8.5 in. (55 mm to 215.9 mm) Weight 16 lb to 28 lb (60 g/m2 to 105 g/m2) To scan thinner document, use the Carrier Sheet (see Loading the Carrier Sheet on page 9). Maximum Number of Pages 1 page (1 sheet) Standard Paper Size A4 8.3 × 11.7 in. (210 × 297 mm) A5 5.8 × 8.3 in.
Document Specifications Unacceptable documents Documents with paper clips or staples Documents with wet ink Fabrics, metallic sheets, overhead projector sheets Glossy or mirrored media Embossed plastic cards Documents that exceed recommended thicknesses 3 Documents recommended for use with the Carrier Sheet Use the supplied Carrier Sheet when you scan the following: Documents with a carbon sheet attached on the back Documents written in pencil Documents narrower than 2.2 in.
4 Scan Preparation 4 Loading a document IMPORTANT • Insert only one page into the scanner at a time. Insert the next page only after the first one is completely scanned. Inserting more than one page at a time may cause your scanner to malfunction. • DO NOT pull on the document while it is feeding. 4 • DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted, or taped. • DO NOT try to scan cardboard or fabric.
Scan Preparation Loading the Carrier Sheet NOTE Make sure documents that have ink or correction fluid on them are completely dry. a Set the document you want to scan in the left corner of the Carrier Sheet and align the top of the document with the top left corner of the Carrier Sheet. 4 b Set the Carrier Sheet a, document face up, with the black edge first in the feeder slot b and align the left edge of the Carrier Sheet with the left edge of the feeder slot c.
Scan Preparation Important Carrier Sheet tips To avoid document jams, do not load the Carrier Sheet upside down. For more information, see Loading the Carrier Sheet on page 9. To avoid document jams, do not put several small documents into the Carrier Sheet at the same time. Insert only one document into the Carrier Sheet at a time. Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet becomes dirty, wipe it with a dry cloth.
5 Scanning Applications and Settings 5 Choosing your scanning software After downloading the scanner drivers, select a scanning software application for saving scanned images to your computer.
Scanning Applications and Settings Using DSmobileCapture (for Windows ®) a Connect the supplied Micro USB Cable to the Micro USB port at your scanner. Connect the cable to your computer. b Double-click the DSmobileCapture shortcut c The Select Scanner Model dialog box appears. Select TWAIN under Driver Type and select Brother DS-620 (DS-720D) under Scanner Model, and then click OK. on your desktop. 5 d DSmobileCapture launches.
Scanning Applications and Settings e Change the scanning settings, if needed. For more information on changing settings, see Changing DSmobileCapture scan settings (for Windows ®) on page 14. f Insert a document into your scanner. g Click Scan . Your scanner starts scanning. 5 A thumbnail of the scanned image appears in the DSmobileCapture screen and the scanned image will be saved in the directory you specified in step 5. Check the scan result just in case.
Scanning Applications and Settings Changing DSmobileCapture scan settings (for Windows ®) File settings (1) (2) (3) (4) (5) 5 (1) Setup Change scanner properties. (2) File Format Change the file format. Select the format you want from the drop-down list. (3) Path Specify the directory where you want to save scanned images. (4) Fit Page You can view and size the scanned image. You cannot use Fit Page when PDF or Multi-page PDF is chosen in File Format.
Scanning Applications and Settings Image settings Click Setup , and then click the Image tab to choose image type and to set basic scan settings. NOTE This image is from the DS-720D. 5 (3) (4) (5) (1) (6) (2) (7) (8) (1) Image Selection Box Choose the type of document you want to scan. (2) Duplex (DS-720D only) Select the Duplex check box to perform Duplex (2 side) scanning. (3) Brightness Adjusts the lightness or darkness of an image. The range is from -100 to +100.
Scanning Applications and Settings Paper settings Click Setup , and then click the Paper tab to define values related to image output. (1) (2) 5 (4) (3) (5) (6) (7) (1) Cropping Cropping allows you to capture a portion of the scanned document. Automatic Choose Automatic to allow the software to adjust the cropping window according to the document size. Use this option for batches of mixed-sized documents.
Scanning Applications and Settings (2) Scan Area Choose your paper size from the drop-down list or create a custom paper size by clicking Add in the drop-down list. If you selected Fix for Transfer in Cropping (1), define the X-Offset and Y-Offset or specify Width and Length to redefine the scan area. The Display Area (4) in this screen displays image placement as you change the values. • X-Offset - the distance from the left edge of the document to the left edge of the scanned area.
Scanning Applications and Settings Preview settings Click Setup , and then click the Preview tab to preview your image before the final scan so that you can set your scan area correctly. 5 (1) (2) (3) (1) Preview Window When you click Preview (3), the scanned image will appear in this area. This preview image lets you define your scan area. (2) Defaults Reset values in this and all other Properties tabs to the original factory settings. (3) Preview Click to start the preview scan.
Scanning Applications and Settings Options settings Click Setup , and then click the Options tab to set additional image processing settings or calibrate your scanner. NOTE This image is from the DS-720D. 5 (1) (2) (3) (4) (1) Flip Side Rotation (DS-720D only) Book Select Book to maintain the same image orientation on the reverse side of the output page. Fanfold Select Fanfold to rotate the image orientation 180 degrees on the reverse side of the output page.
Scanning Applications and Settings Imprinter settings Click Setup , and then click the Imprinter tab to print alphanumeric characters, date, time, document count and custom text on your scanned images. (1) (2) (3) (4) 5 (5) (6) (7) (9) (8) (10) (11) (1) Digital Imprinter Select Digital Imprinter to print the message on the front of your scanned image. (2) Print All Select the Print All check box to print your print string (message) on all pages of your document.
Scanning Applications and Settings Information Click Setup , and then click the Information tab to view system and scanner information.
Scanning Applications and Settings Using DSmobileCapture (for Macintosh) a Connect the supplied Micro USB Cable to the Micro USB port on your scanner. Connect the cable to your computer. b c Double-click the DSmobileCapture shortcut on your desktop. DSmobileCapture launches. 5 d Change the scanning settings, if needed. For more information on changing settings, see Changing DSmobileCapture scan settings (for Macintosh) on page 23. e f Insert a document into your scanner.
Scanning Applications and Settings Changing DSmobileCapture scan settings (for Macintosh) Image settings Click the Image tab to choose image type and to set several basic scan settings. NOTE This image is from the DS-720D. 5 (3) (4) (1) (5) (6) (2) (7) (8) (9) (10) (1) Image Selection Box Choose the type of document you want to scan. (2) Duplex (DS-720D only) Select the Duplex check box to perform Duplex (2 side) scanning. (3) Brightness Adjusts the lightness or darkness of an image.
Scanning Applications and Settings File settings Click the File tab to configure the settings related to the file name and the directory where you want to save the scanned image. (1) (2) (3) 5 (4) (5) (6) (7) (9) (8) (1) Directory Specify the directory where you want to save scanned images. (2) File Name Set the rule for the file name of the scanned image. (3) Digits Determine the starting number of the sequence number that is included in the file name.
Scanning Applications and Settings Paper settings Click the Paper tab to define values related to image output. (2) (1) 5 (4) (3) (1) Page Size Page Size allows you to capture a portion of the scanned document. Choose your paper size from the Page Size pop-up list, define the X Offset and Y Offset values or specify Width and Length to define your scanned area. Click Preview Window (4) to preview image placement as you change the values.
Scanning Applications and Settings Options settings Click the Options tab to set some additional image processing settings or calibrate your scanner. (1) (2) (3) 5 (4) (5) (1) Rotation Degrees Choose the rotation angle from the pop-up list if you want to rotate your scanned image. (2) Mirror Select the Mirror check box to reverse your image. (3) Calibration Calibrate the scanner. For more information, see Calibration using software (for Macintosh) on page 37.
Scanning Applications and Settings Information Click the Information tab to view system and scanner information. 5 (1) (1) Language Choose the language you want to display from the pop-up list.
Scanning Applications and Settings Using Button Manager V2 (for Windows ®) NOTE • For more detailed instructions, see the Button Manager V2 User’s Guide from the application’s help menu. • To see the help menu, right-click the Button Manager V2 icon on the system tray, and then click Help. Use either one of these two methods to launch Button Manager V2 Button Panel.
Scanning Applications and Settings To launch Button Manager V2 Button Panel from the Windows ® Start button a Click Start > All Programs > Brother DS-620 (DS-720D) Scanner > Button Manager > Button Manager V2. b When the Select Scanner Model dialog box appears, select your scanner model from the list, and then click OK. c Button Manager V2 Button Panel launches.
Scanning Applications and Settings Scanning methods There are two ways to scan using Button Manager V2. If necessary, check or change scan settings before scanning. To scan using the scan button on Button Manager V2 Button Panel a b c d Insert a document into your scanner. Launch Button Manager V2 Button Panel. If necessary, right-click the desired scan button in the Button Manager V2 Button Panel to change scan settings. For more information, see the Button Manager V2 User’s Guide.
Scanning Applications and Settings Scan buttons in the Button Manager V2 Button Panel (for Windows ®) Scan to an image Use this option to open the scanned image in a specific application. Note that the application must already be open and running on your computer. To change scan settings, right-click the Scan User’s Guide). a b c button (see the Button Manager V2 5 Insert a document into your scanner. Launch Button Manager V2 Button Panel. Click Scan .
Scanning Applications and Settings Scan to an email Use this option to attach the scanned image to an email. To change scan settings or email software, right-click the E-mail a b c button. Insert a document into your scanner. Launch Button Manager V2 Button Panel. Click E-mail to start scanning. When scanning is complete, your email software launches and the scanned image will be attached to a blank email. Check the scan result just in case.
Scanning Applications and Settings Scan to a FTP server Use this option to save the scanned image in a folder on your FTP server. To change scan settings, right-click the FTP a b c button. Insert a document into your scanner. Launch Button Manager V2 Button Panel. Click FTP to start scanning. When scanning is complete, the scanned image will be sent directly to the folder on your FTP server. Check the scan result just in case.
6 Scanner Calibration 6 Calibrate your scanner only if the scanned images start to look fuzzy, the color looks abnormal (darker than normal), after 8,000 scans, or if the scanner has been stored without being used for a long time. You will need the Calibration Sheet that came with your scanner to successfully perform calibration. Calibration using software (for Windows ®) a b c d Double-click the DSmobileCapture shortcut on your desktop. The Select Scanner Model dialog box appears.
Scanner Calibration e f Click the Options tab. Click Calibration to start calibrating the scanner. 6 g A message appears, prompting you to insert the Calibration Sheet.
Scanner Calibration h Hold the edges of the Calibration Sheet and insert it into the feeder slot as shown below. Click Yes. 6 NOTE Hold only the edges of the Calibration Sheet and be careful not to touch the white or black area. Leaving marks or fingerprints on this sheet can cause errors in calibration. i j Scanning starts automatically. After the Calibration Sheet is scanned, a Calibration was successful message appears on your screen, indicating that calibration is finished.
Scanner Calibration Calibration using software (for Macintosh) a b c d Double-click the DSmobileCapture shortcut on your desktop. DSmobileCapture launches. Click the Options tab. Click Calibration to start calibrating the scanner. 6 e A message appears, prompting you to insert the Calibration Sheet.
Scanner Calibration f Hold the edges of the Calibration Sheet and insert it into the feeder slot as shown below. Click OK. 6 NOTE Hold only the edges of the Calibration Sheet and be careful not to touch the white or black area. Leaving marks or fingerprints on this sheet can cause errors in calibration. g h Scanning starts automatically. After the Calibration Sheet is scanned, a Calibration was successful message appears on your screen, indicating that calibration finished successfully.
7 Scanner Maintenance 7 IMPORTANT Do not use any solvents or corrosive liquid, such as alcohol, kerosene, etc., to clean any part of the scanner, or the plastic may be permanently damaged. Cleaning the outside of your scanner To prevent dust accumulation, we recommend cleaning the exterior of your scanner periodically. a b Remove the Micro USB Cable from both your scanner and your computer. c Reconnect the Micro USB Cable to your scanner and your computer.
Scanner Maintenance c Gently wipe the glass and feed rollers with the supplied cleaning cloth. d e Close the top cover. Reconnect the Micro USB Cable to your scanner and your computer.
8 Troubleshooting 8 IMPORTANT For technical help, you must contact the Customer Service center in the country where you bought the scanner. For more information, see For customer service on page 52. Calls must be made from within that country. If you think there is a problem with your scanner, check the chart below and follow the suggestions. Most problems can be easily resolved by yourself. If you need additional help, go to the Brother Solutions Center at support.brother.
Troubleshooting Error message Cause Action Calibration failed. Please reboot the machine. The calibration failed for some reason. For example, the Calibration Sheet is not inserted in the correct direction. Remove the Micro USB Cable from your computer. Reconnect the Micro USB Cable to the computer, and perform the calibration again. Insert the Calibration Sheet in the correct direction.
Troubleshooting Difficulty Cause Suggestions My scanned image is missing. The Document Guides are not adjusted to fit the width of the document. Adjust the Document Guide to fit the width of the document. Make sure the document size settings are suitable The settings are not suitable for your document. For example, a A4 document for your document. was fed when Letter was selected as For Windows ®: see Paper settings on page 16. document size. For Macintosh: see Paper settings on page 25.
Troubleshooting Difficulty Cause Suggestions The scan quality is poor. Paper dust has accumulated inside your scanner. Clean your scanner (see Scanner Maintenance on page 39). Calibration needs to be performed. Perform the calibration. • For Windows ®: to perform the calibration using software, see Calibration using software (for Windows ®) on page 34. • For Macintosh: to perform the calibration using software, see Calibration using software (for Macintosh) on page 37.
Troubleshooting Difficulty Cause White vertical lines The scanner is under direct sunlight. or white stripes appear A light source is near the scanner. on the scanned image. Suggestions • Move the scanner out of direct sunlight. • Move the scanner far away from the light source. ABCDEFGHIJKLMNOPQRSTUVWXYZ. KL LMN MNOPQRSTUV MNOPQRSTUVW TU WX 0123456789. abcdefghijklmnopqrstuvwxyz. effg ghijklmno hijklmnop hijklmn ijk qrs qrst r tu u KL LMN MNOPQRSTUV MNOPQRSTUVW TU WX 0123456789.
Troubleshooting Difficulty Cause Suggestions The file size is too large. The size of the file will depend upon many factors. The physical size of the document and the amount of text / graphics on each page are factors that will affect the resulting file size. These factors cannot be changed. To produce the smallest scan file for a given document, use the lowest resolution and Black and White mode, and scan the smallest area possible.
A Appendix A A Specifications NOTE This chapter provides a summary of the scanner’s specifications. For additional specifications, go to your scanner’s product page at www.brother.com and click the Specifications tab. General DS-620 Power Source DS-720D USB bus-power 5V DC Power consumption Dimensions Scanning 2.5 W 500 mA or less Ready 1.0 W 200 mA or less Width 11.4 in. (290.5 mm) Height 1.4 in. (36.7 mm) 1.6 in. (40.7 mm) Depth 2.1 in. (52.5 mm) 2.6 in. (66.9 mm) Approx. 0.
Appendix A Scanner DS-620 Color / Black Yes / Yes Duplex Scan TWAIN Compliant No Windows ® ® Resolution Yes Windows XP / Windows Vista / Windows 7 / Windows ® 8 / Windows ® 8.1 / Windows ® 10 1 ® Input 48 bit color processing Output 24 bit color processing Optical Up to 600 × 600 dpi Interpolated 1200 dpi Scanning Width Gray Scale ® Mac OS X 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x, 10.11.x 2 Macintosh Color Depth DS-720D Up to 8.5 in.
Appendix A Interfaces USB Hi-Speed USB 2.0 1, 2 Use a USB 2.0 cable (Type A / B) that is no more than 4 feet (1.2 meters) long. 1 Your scanner has a Hi-Speed USB 2.0 interface. The scanner can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported.
Appendix A Macintosh Mac OS X 10.6.x Intel ® Processor Operating Mac OS X 10.7.x Intel ® Processor System Mac OS X 10.8.x Intel ® Processor 2 GB 1 GB 2 GB 2 GB 4 GB ® 2 GB 4 GB ® 2 GB 4 GB 2 GB 4 GB Mac OS X 10.9.x Intel Processor Mac OS X 10.10.x Intel Processor Mac OS X 10.11.x 1 GB Intel ® Processor 80 MB 400 MB USB For the latest driver updates, visit support.brother.com All trademarks, brand and product names are property of their respective companies.
B Appendix B B Contacting Brother IMPORTANT For technical help, contact the Customer Service center in the country where you bought the scanner. For more information, see For customer service on page 52. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Appendix B For customer service In USA: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). In Canada: 1-877-BROTHER (514) 685-4898 (fax) For the location of a Brother authorized service center, call 1-877-BROTHER.
Appendix B Technical support (for PageManager and BizCard) For USA Company name: NewSoft America Inc. Postal Address: 47102 Mission Falls Court, Suite 202 Fremont CA 94539 Telephone: 510-770-8900 Fax: 510-770-8980 E-mail Address: contactus@newsoftinc.com URL: www.newsoftinc.com For Canada E-mail Address: contactus@newsoftinc.com Other countries E-mail Address: tech@newsoft.eu.com NOTE For all other issues, see For customer service on page 52.
