User Manual
Table Of Contents
- USER'S GUIDE FAX-1840C/FAX-1940CN/MFC-3240C/MFC-3340CN
- APPROVAL INFORMATION
- Compilation and Publication Notice
- "EC" Declaration of Conformity
- Safety precautions
- Choosing a location
- Quick Reference Guide
- Table of Contents
- 1 Introduction
- 2 Getting started
- Initial Setup
- General Setup
- Setting the Mode Timer (MFC-3240C and MFC-3340CN only)
- Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only)
- Setting the Paper Type
- Setting the Paper Size
- Setting the Ring Volume
- Setting the Beeper Volume
- Setting the Speaker Volume
- Turning on Automatic Daylight Savings Time
- Setting the LCD Contrast
- 3 Setup Send
- How to enter Fax mode
- How to dial
- How to Fax (B&W and Colour)
- Basic sending operations
- Advanced sending operations
- Broadcasting (Not available for colour faxes)
- Overseas Mode
- Delayed Fax (Not available for colour faxes)
- Delayed Batch Transmission (Not available for colour faxes)
- Setup for Polled Transmit (Standard) (Not available for colour faxes)
- Setup for Polled Transmit with Secure Code (Not available for colour faxes)
- TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)
- Memory Security (FAX-1940CN only)
- 4 Setup Receive
- Basic receiving operations (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)
- Basic receiving operations (FAX-1940CN only)
- Choosing the Receive Mode
- Setting the Ring Delay
- Setting Toll Saver (TAD mode)
- Setting the F/T Ring Time (Fax/Tel mode only)
- Setting the Fax/Tel Announcement (FAX-1940CN only)
- Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only)
- Fax Detect (FAX-1840C and FAX-1940CN only)
- Printing a reduced incoming fax (Auto Reduction)
- Receiving a fax at the end of a conversation
- Printing a fax from the memory
- Reception into memory (Not available for colour fax reception)
- Polling
- 5 Quick-Dial numbers and dialling options
- 6 Remote Fax Options (Not available for colour faxes)
- 7 TAD (Telephone Answering Device) (FAX-1940CN only)
- TAD mode
- Setting up the TAD
- Recording TAD Outgoing Message
- Activating TAD mode
- Message indicator
- Playing voice messages
- Printing a fax message
- Erasing incoming messages
- Setting Maximum Time for incoming messages
- Setting Toll Saver
- ICM Recording Monitor
- Recording a conversation
- Record Fax/Tel Outgoing Announcement (F/T OGM)
- TAD mode
- 8 Printing reports
- 9 Making copies
- 10 Walk-Up PhotoCapture Center™ (MFC-3340CN only)
- 11 Important information
- 12 Troubleshooting and routine maintenance
- Appendix A
- Appendix B
- Glossary
- Specifications
- Product description
- General
- Print media
- Copy
- PhotoCapture Center™ (MFC-3340CN only)
- Fax
- Scanner (MFC-3240C and MFC-3340CN only)
- Printer
- Interfaces
- Computer requirements
- Consumable items
- Network (LAN) (FAX-1940CN and MFC-3340CN only)
- Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN only)
- Index
- Remote Retrieval Access card (FAX-1940CN only)
- Remote Retrieval Access card (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)
- brother UK/IRE/SAF/PAN NORDIC
12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Handling Incoming Calls
The machine ‘Hears’ Voice as
CNG Tone.
If your machine is set to Fax Detect ON, it is more sensitive to sounds.
Your machine may mistakenly interpret certain voices or music on the
line as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
turning Fax Detect to Off. (See Fax Detect (FAX-1835C, MFC-3240C
and MFC-3340CN only) on page 4-8 and Fax Detect (FAX-1840C and
FAX-1940CN only) on page 4-9.)
Transferring a Fax Call to the
machine.
If you answered at the machine, press Mono Start and hang up
immediately. If you answered on an external or extension phone, press
your Fax Receive Code (default setting is ( 51). When your machine
answers, hang up.
Custom features on a single
line.
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, BT’s Call
minder, an alarm system or any other custom feature on a single phone
line with your machine, it may create a problem sending or receiving
faxes.
For example: If you are sending or receiving a fax message while a
custom feature signal comes through on the line, the signal can
temporarily interrupt or disrupt the faxes. Brother’s ECM feature should
help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive data
on a single, shared line with custom features. If avoiding a slight
interruption is crucial to your business, we recommend a separate
phone line with no custom features.
Copying Difficulties
Cannot make a copy Make sure that the Copy key is illuminated. (See Enter Copy
mode on page 9-1.)
Vertical streaks appear in
copies
Sometimes you may see vertical streaks on copies. Clean the scanner.
(See Cleaning the Scanner on page 12-23.)
Scanning Difficulties (MFC-3240C and MFC-3340CN only)
TWAIN/WIA errors appear
while scanning.
Make sure the Brother TWAIN/WIA driver is selected as the primary
source. In PaperPort
®
, click Scan in the File menu and select the
Brother TWAIN/WIA driver.
Software Difficulties (MFC-3240C and MFC-3340CN only)
Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
DIFFICULTY SUGGESTIONS