USER’S GUIDE FAX-2820 FAX-2920 MFC-7220 MFC-7225N Version C
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-2820, FAX-2920, MFC-7220 and MFC-7225N (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number can be displayed on the LCD screen (Menu/Set, 4, 1 (FAX-2820, FAX-2920 and MFC-7220) or Menu/Set, 6, 1 (MFC-7225N)). Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd.
Safety precautions We use the following icons throughout this User’s Guide. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine.
WARNING After you use the machine, some internal parts are extremely HOT! To prevent injures, be careful not to put your fingers in the area shown in the illustration. The fuser unit is marked with a caution label. Please do not remove or damage the label. ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm.
Quick Reference Guide Sending Faxes Storing Speed-Dial numbers Automatic Transmission 1 2 1 If it is not illuminated in green, press (Fax). Press Menu/Set, 2, 3, 2. Using the dial pad, enter a three-digit Speed-Dial location number (001 - 200). Press Menu/Set. 2 3 Load your document. 4 Press Start. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 3 Enter the number (up to 20 digits). Press Menu/Set. 4 Enter the name up to 15 characters (or leave it blank).
Using Search 1 If it is not illuminated in green, press (Fax). Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press or ▲ 4 5 Load your document. ▲ 2 3 to search the memory. Press Start. Making copies Single copy 1 Press green. 2 3 Load your document. (Copy) to illuminate it in Press Start. Sorting copies using the ADF 1 Press green. 2 3 Load your document. 4 Press Options and ▲ or ▼ to select Stack/Sort .
Table of Contents 1 Introduction Using this Guide ..................................................................................................1-1 Choosing a location .............................................................................................1-2 How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) ...................................................................1-3 To view Documentation (For Windows®).......................................................
Turning TX Lock off ...................................................................................2-8 Memory Security (FAX-2920 and MFC-7225N only) .....................................2-9 Setting up the password ............................................................................2-9 Changing the Memory Security password.................................................2-9 Turning Memory Security on ...................................................................
4 Setup Receive Basic receiving operations...................................................................................4-1 Choosing the Receive Mode ........................................................................4-1 To select or change your Receive Mode ...................................................4-2 Setting the Ring Delay ..................................................................................4-2 Setting the F/T Ring Time (Fax/Tel mode only).................................
7 Printing reports Fax settings and activity ......................................................................................7-1 Customizing the Transmission Verification Report ........................................7-1 Setting the Journal Period .............................................................................7-2 Printing reports ....................................................................................................7-2 How to print a report ................................
11 Troubleshooting and routine maintenance Troubleshooting.................................................................................................11-1 Error messages ...........................................................................................11-1 Checking if the machine has faxes in its memory ...................................11-5 Forwarding faxes to another fax machine ...............................................11-5 Transferring faxes to your PC (MFC-7220 and MFC-7225N only).
How Does the Caller ID Work?..................................................................... A-6 The Caller ID Appears on the Display When Your Telephone Rings ....... A-6 Viewing Caller ID List ................................................................................... A-6 Printing Caller ID List................................................................................ A-6 Telephone Service for Some Countries..............................................................
Optional External Wireless Print/Scan Server (NC-2200w) (For MFC-7220 and MFC-7225N only)............................................................ S-9 Optional External Print Server (NC-2100p) (For MFC-7220 only) ....................
1 Introduction Using this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic. Courier Courier type face identifies the messages on the LCD of the machine.
Introduction Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C. CAUTION ■ Avoid placing your machine in a high-traffic area. ■ Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Chapter 1 How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’ section of the CD-ROM. Note Network is available for MFC-7220 with an optional Print or Print/Scan server.
Introduction To view Documentation (For Macintosh®) 1 Turn on your Macintosh®. Insert the Brother CD-ROM labelled Macintosh® into your CD-ROM drive. The following window will appear. How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: ■ Scanning from a Macintosh® on Chapter 7 (For Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater) ■ Using ControlCenter2.0 (For Mac OS® X 10.2.
Chapter 1 Control panel overview FAX-2820 and FAX-2920 have the same keys.
Introduction 1 2 One-Touch Keys These 10 keys give you instant access to 10 (MFC-7220 and MFC-7225N) or 20 (FAX-2820 and FAX-2920) previously stored dial numbers. Fax and telephone keys: 5 Start Lets you start sending faxes or make copies. 6 Stop/Exit Stops an operation or exits from the menu. 7 Reports Print the Transmission Verification Report, Help List, Quick-Dial List, Fax Journal, User Settings, Order Form and Network Configuration*.
Chapter 1 Load document 1 Pull out the ADF document support. 2 Fan the pages well. Make sure you insert the documents face down, top edge first in the ADF until you feel them touch the feed roller. 3 Adjust the paper guides to fit the width of your documents. You can send a fax, make copies, and scan from the ADF (automatic document feeder). Note The scan feature is not available for FAX-2820 and FAX-2920.
Introduction About paper Recommended paper To get the best print quality, we suggest using paper that meets the conditions mentioned below. ■ Paper that is made for plain-paper copying ■ Paper that is 75 to 90 gsm (20 to 24 lb) ■ Neutral paper, not acidic or alkaline paper ■ Long-grain paper ■ Paper with moisture content of approximately 5% ■ Recycled paper that meets DIN 19309 specifications We recommend using “3M Transparency Film” when you print on transparencies.
Chapter 1 CAUTION Do not use the following types of paper or envelopes, they may cause a paper jam and damage your machine.
Introduction How to load paper 3 Fan the stack of paper well to avoid paper jams and mis-feeds. 1 To load paper or other media in the paper tray 1 Pull the paper tray completely out of the machine. 4 Put paper in the paper tray. Maximum Paper Mark 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots.
Chapter 1 Note When you put paper in the paper tray, please remember the following: ■ Check that the paper is flat in the tray and below the maximum paper mark, and that the paper guides are touching the sides of the paper stack. ■ The side to be printed on must be face down. To load envelopes ■ Use envelopes that weigh from 75-95 gsm. ■ Some envelopes require margin settings in the application. Make sure you do a test print first.
Introduction To load paper or other media in the manual feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. 1 Slide the paper guides to fit the paper size. Note When you put paper in the manual feed slot, please remember the following: ■ The side to be printed on must be face up. ■ Put the leading edge (top of the paper) in first and push it gently into the slot.
Chapter 1 About fax machines Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the “handshake” or connection with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line.
2 Getting started Initial setup 6 The LCD now shows the date and time whenever the machine is idle in Fax mode. Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID, the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected.
Chapter 2 Setting the Station ID It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■ The “+” (plus) character (by pressing key) ▲ You should store your name or company name and fax number so they print on all fax pages you send. Note ■ You cannot enter a hyphen in the number. To enter a space press once between numbers. ■ The telephone number you enter is only used for Cover Page features.
Getting started General Setup Setting the Mode Timer (FAX-2820 and FAX-2920 only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. Setting the Mode Timer (MFC-7220 and MFC-7225N only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy.
Chapter 2 Setting the Paper Type Setting the Paper Size To get the best print quality, set the machine for the type of paper you are using. You can use eight sizes of paper for printing copies: Letter, Legal, A4, B5, A5, B6, A6 and Executive and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the paper tray, you will need to change the paper size setting at the same time so your machine can fit an incoming fax or a reduced copy on the page.
Getting started Setting the Ring Volume Setting the Beeper Volume You can turn the ring Off or you can select the ring volume level. You can change the beeper volume. The default setting is Med. When the beeper is on, the machine will beep when you press a key, make a mistake, or after you sent or received a fax. 1 Press Menu/Set, 1, 4, 1. 1.Ring 2 Press ▲ or ▼ to select Low, Med, High or Off. Press Menu/Set. 3 1 Press Menu/Set, 1, 4, 2. 2.Beeper 2 Press Stop/Exit.
Chapter 2 Setting the Clock Change Sleep Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the Date/Time setting. Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode.
Getting started Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. 1 Press Menu/Set, 1, 7. 7.LCD Contrast 2 3 Press ▲ or ▼ to select Light or Dark. TX Lock (FAX-2820 and MFC-7220 only) TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, so they won’t be lost. Press Menu/Set.
Chapter 2 Setting up the password Note ■ If you have already set the password and want to change it, please see Changing the TX Lock password below. ■ If you forget the TX Lock password, please call your Brother dealer for service. 1 Turning TX Lock on 1 1.TX Lock 2 3 Press Menu/Set, 1, 8, 1. Enter the registered four-digit password. Press Menu/Set. The machine goes offline and the LCD shows TX Lock Mode. Enter a four-digit number for the password. Turning TX Lock off Press Menu/Set.
Getting started Memory Security (FAX-2920 and MFC-7225N only) Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they won’t be lost.
Chapter 2 Turning Memory Security on 1 Press Menu/Set, 1, 8, 1. 1.Mem Security 2 Press ▲ or ▼ to select Set Security . Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. The machine goes offline and the LCD shows Secure Mode. Note If there is a power failure, the data in the memory will remain for up to 4 days. Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings.
Getting started 1 Press Menu/Set, 1, 8, 2. 2.Setting Lock 2 Enter a four-digit number for the password. Press Menu/Set. If you are entering the password for the first time, the LCD shows Verify. 3 4 Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. 1 Press Menu/Set, 1, 8, 2. Enter a four-digit number for the new password. Press Stop/Exit. Press Menu/Set, 1, 8, 2. 2.Setting Lock 2 Press ▲ or ▼ to select Set Password. Enter the registered four-digit password.
3 Setup Send How to enter Fax mode One-Touch Dialling Before sending faxes or changing fax send or Press the One-Touch key of the location you want to call. (See Storing One-Touch numbers on page 5-1.) receiving settings, make sure (Fax) is illuminated in green. If it is not, press (Fax) to enter Fax mode. The default setting is Fax mode. Note ■ FAX-2820 and FAX-2920 only: To dial One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.
Setup Send Speed-Dialling Search Press Search/Speed Dial, #, and then the three digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.
Chapter 3 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Start. Redial/Pause only works if you dialled from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
Setup Send Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation. Note If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time.
Chapter 3 Contrast Fax Resolution If your document is very light or very dark, you may want to change the contrast. After you load the document, you can use the Resolution key to change the setting temporarily (for this fax only). In Fax mode Use Light to send a light document. , press Resolution and ▲ or ▼ to Use Dark to send a dark document. 1 If it is not illuminated in green, press (Fax). 2 3 select the setting you want, and then press Menu/Set.
Setup Send Dual Access Real Time Transmission You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number. When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending.
Chapter 3 Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up Group dial numbers, see Setting up Groups for Broadcasting on page 5-3.
Setup Send Checking job status Cancelling a scheduled job Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) You can cancel a fax job that is stored and waiting in the memory. 1 1 Press Menu/Set, 2, 6. Press Menu/Set, 2, 6. 6.Remaining Jobs 6.Remaining Jobs 2 3 If you have more than one job waiting, press ▲ or ▼ to scroll through the list. Any jobs that are waiting will appear on the LCD. 2 Press Stop/Exit.
Chapter 3 Advanced sending operations Composing your own comments You can set up two comments of your own. 1 Composing the electronic Cover Page The Cover Page is sent to the receiving party’s machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you are dialling manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending. (See Setting the Station ID on page 2-2.
Setup Send 5 Press ▲ or ▼ to select one of the standard or your own comments. Using a printed cover page Press Menu/Set. 6 Enter two digits to show the number of pages you are sending. If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 Press Menu/Set. ▲ (For example, press 0 2 for 2 pages or enter 0 0 to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number of pages.
Chapter 3 Delayed Fax Delayed Batch Transmission During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Setup Send Setup for Polled Transmit (Standard) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. Note ■ When someone polls your machine to receive a fax, they pay for the call. ■ If you poll someone’s fax machine to receive a fax, you pay for the call. 1 Note ■ If you press 1 in Step 4, the document remains in the ADF until your machine is polled.
Chapter 3 Setup for Polled Transmit with Secure Code Polled Transmit with Secure Code is a way to keep documents from falling into the wrong hands while the machine is set up for polling. Note ■ When someone polls your machine to receive a fax, they pay for the call. ■ If you poll someone’s fax machine to receive a fax, you pay for the call. 1 If it is not illuminated in green, press (Fax). 2 3 Load your document Press Menu/Set, 2, 2, 6. 6.Polled TX 4 Press ▲ or ▼ to select Secure. Press Menu/Set.
4 Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. 4 LCD How it works When to use it Fax Only The machine automatically answers every call as a fax. For dedicated fax lines. The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.
Chapter 4 To select or change your Receive Mode Setting the Ring Delay 1 The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the machine keep the Ring Delay setting of 6. (See Operation from extension telephones on page A-8 and Fax Detect on page 4-3.) Press Menu/Set, 0, 1. 1.Receive Mode 2 Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 3 Press Stop/Exit.
Setup Receive Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.) This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring.
Chapter 4 Printing a reduced incoming fax (Auto Reduction) If you choose On, the machine automatically reduces an incoming fax to fit on one page of Letter or A4 size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/Set, 1, 3). 1 If it is not illuminated in green, press (Fax). 2 Use ▲ or ▼ to select On (or Off). Press Menu/Set.
Setup Receive Reception into memory Polling As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed; please put some paper in the paper tray. (See How to load paper on page 1-10.) Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines. Everyone who is involved in Polling needs to set up their fax machines for Polling. If Memory Receive is On at this time...
Chapter 4 Secure Polling Setup for Polling Receive (Timer) Secure Polling is a way to keep the documents from falling into the wrong hands while the other fax machine is set up for polling. You can set the machine to begin Polling Receive at a later time. 1 If it is not illuminated in green, press Setup for Polling Receive (Secure) You need to make sure you are using the same secure code as the other party. 1 2 3 4 Enter a four-digit secure code.
Setup Receive Sequential Polling The machine can request documents from several fax machines in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. 1 Note ■ Press Stop/Exit while the machine is dialling to cancel the polling process. ■ To cancel all sequential polling receive jobs, press Menu/Set, 2, 6. (See Cancelling a scheduled job on page 3-8.) If it is not illuminated in green, press (Fax). 2 4 Press Menu/Set, 2, 1, 8. 8.
5 Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. 1 1.One-Touch Dial 2 Press the One-Touch key where you want to store a number. 3 Enter the phone or fax number (up to 20 digits). Press Menu/Set.
Quick-Dial numbers and dialling options Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the three-digit number, and Start). The machine can store 200 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2. 2.
Chapter 5 Setting up Groups for Broadcasting 3 Use the dial pad to enter the Group number (1 to 8). Setup Group:G01 Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Start or Search/Speed Dial, #, the three-digit location and Start. First, you’ll need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group.
Quick-Dial numbers and dialling options Dialling options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
6 Remote Fax Options Setting Remote Fax Options Note ■ You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage —OR—PC FAX Receive*—OR—Off. *MFC-7220 and MFC-7225N only ■ If you change the remote fax options and received faxes are left in your machine’s memory, an LCD message will appear. (See Changing Remote Options.) Note If you select Backup Print:On, the machine will also print the fax at your machine so you will have a copy.
Remote Fax Options Setting PC Fax Receive (MFC-7220 and MFC-7225N only) If you select PC Fax Receive, your machine will temporarily store your received fax messages in its memory, and then automatically send the faxes to the PC. You can then use your PC to view and store these faxes. When Backup Print is off, your fax messages are automatically erased from your machine’s memory when they have been successfully sent to your PC.
Chapter 6 Turning off Remote Fax Options Changing Remote Fax Options 1 If received faxes are left in your machine’s memory when you change the remote fax option the LCD will ask you the following question: Press Menu/Set, 2, 5, 1. 1.Forward/Store 2 Press ▲ or ▼ to select Off. Press Menu/Set. 3 Press Stop/Exit. Note If you set the remote fax options to Off and received faxes are left in your machine’s memory, further LCD messages appear after Step 2. (See Changing Remote Fax Options.
Remote Fax Options Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages.
Chapter 6 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the Fax Forwarding or Fax Storage settings 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding If you hear one long beep, the change has been accepted.
Remote Fax Options Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 2 3 4 5 Dial your fax number. When your machine answers, enter your Remote Access Code (3 digits followed by ), during a period of silence. If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press 9 6 2.
7 Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. 1.Transmission —OR— Press Menu/Set, 2, 4, 2. 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Printing reports Setting the Journal Period Printing reports You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on Printing reports. Following reports are available: The default setting is Every 50 Faxes. 1 Press Menu/Set, 2, 4, 2. 2.Journal Period 2 Press ▲ or ▼ to choose an interval. Press Menu/Set.
‘ 8 Making copies Using the machine as a copier The printable area of your machine begins at approximately 2 mm from both sides and 3 mm from the top or bottom of the paper. You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that 2 mm Unprintable area (Copy) is illuminated in green. If it is not, press 3 mm (Copy) to enter Copy mode. The default setting is Fax mode.
Making copies Making multiple copies 1 Press green. (Copy) to illuminate it in 2 3 Load your document. 4 Press Start. Use the dial pad to enter the number of copies you want (up to 99). Note To sort the copies, press Options and ▲ or ▼ to select Stack/Sort. (See Sorting copies using the ADF on page 8-5.) Stop copying To stop copying, press Stop/Exit. Using the temporary Copy key When you want to quickly change the copy settings temporarily for the next copy, use the Options key.
Chapter 8 Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy.
Making copies Enlarging or reducing the image copied 5 Press ▲ or ▼ to select the enlargement or reduction ratio you want. You can select the following enlargement or reduction ratios. Press Menu/Set. Auto sets the machine to calculate the reduction ratio that fits the size of your paper. Use the dial pad to enter an enlargement or reduction ratio from 50% to 200%. —OR— Custom(50-200%) allows you to enter a ratio from 50% to 200%. Press Press Menu/Set. (For example, press 5 3 to enter 53%.
Chapter 8 Quality Sorting copies using the ADF You can select the copy quality. The default setting is Auto. You can sort multiple copies. Pages will be stacked in the order (1, 2, 3), (1, 2, 3) 3 3 2 2 and so on. 1 1 Auto Suitable for documents that contain both text and photographs. Text Suitable for documents containing only text. Photo Suitable for copying photographs. 1 Press green. 2 3 Load your document. 4 Press Options and ▲ or ▼ to select Stack/Sort .
Making copies Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. When using the ADF, place the document face down in the direction shown below. 2 in 1 (P) Note ■ Please make sure paper size is set to Letter, A4 or Legal. 2 in 1 (L) ■ You can use N in 1 copy feature with 100% copy size only. ■ (P) means Portrait and (L) means Landscape. 1 Press green.
Chapter 8 Changing the default copy settings Out of Memory message You can save the quality and contrast settings you use most often by setting them as default. These settings will remain until you change them again. If the memory becomes full while you are making copies, the LCD message will guide you through the next step. Quality 1 Press Menu/Set, 3, 1. 1.Quality 2 Press ▲ or ▼ to select Auto, Text or Photo. Press Menu/Set. 3 Press Stop/Exit.
9 Software and Network Features (MFC-7220 and MFC-7225N only) The User’s Guide on the CD-ROM includes the Software and Network User’s Guides* for features available when connected to a computer (for example, Printing and Scanning). The availability of the features listed below varies by model: ■ Using the machine as a Printer (See Chapter 1 in the Software User’s Guide on the CD-ROM.) ■ How to Scan (See Chapter 2 in the Software User’s Guide on the CD-ROM.) ■ Using ControlCenter2.
10 Important information IEC 60825-1 Specification This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Laser Diode Wave length: 770 - 810 nm Output: 5 mW max.
Important information Important Information for Australia IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
Chapter 10 A B C D E F Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. Important Information for New Zealand Do not touch a document during printing. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
Important information 9 0 A B C D E F This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers. Not all telephones will respond to incoming ringing when connected to the extension socket. The answer delay setting of this equipment shall not be set to less than the default setting as this will destroy Caller ID information. All persons using this device for recording telephone conversations shall comply with New Zealand law.
Chapter 10 N O P Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196” or “0197”), this unit will have to be used in conjunction with an associated tone signalling (DTMF) telephone. Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise.
Important information 9 0 A B C D E This product is equipped with a 2-wire grounding type plug or a 3-wire grounding type plug (Only for Singapore, Malaysia, Hong Kong and India), a plug having two or three pins. This plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.
Chapter 10 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004-2005 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
11 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Chapter 11 ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Drum Error The drum unit needs to be cleaned. See Cleaning the drum unit on page 11-16. Fail to Warm up The fuser unit is too cold. (For FAX-2920 and MFC-7225N) Unit is too Hot The fuser unit is too hot. Turn off the machine’s power switch, and check the machine’s environment. If it is in a location that is too hot or too cold, try to cool or warm the room by turning on the air conditioner or heater. Or, change the location.
Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION No cartridge The toner cartridge and drum unit assembly is not installed or is not installed properly. Reinstall the toner cartridge. No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Refill the paper in the paper tray and then press Start. —OR— Remove the paper and load it again and then press Start. No Response/Busy The number you dialled does not answer or is busy.
Chapter 11 ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Init. (Initialize) The machine has a mechanical problem. (For FAX-2920 and MFC-7225N) Unable to Print Unable to Scan Turn off the machine's power switch and then on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. (The machine can be turned off for up to 4 days without losing faxes stored in the memory.
Troubleshooting and routine maintenance Checking if the machine has faxes in its memory Transferring faxes to your PC (MFC-7220 and MFC-7225N only) 1 2 You can transfer the faxes from your machine’s memory to your PC. Press Menu/Set, 9, 0, 1. If the LCD shows No Data, there are no faxes left in the machine’s memory. —OR— 1 2 Press Stop/Exit. 3 Make sure you have set PC Fax Receive on the machine. (See Setting PC Fax Receive (MFC-7220 and MFC-7225N only) on page 6-2.) If the LCD shows Enter Fax No.
Chapter 11 Document jams Paper jams If the document is jammed, follow the steps below. To clear paper jams, please follow the steps in this section. Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. 1 2 Open the control panel cover. 3 Close the control panel cover. Carefully pull the jammed document toward the front of the machine. Press Stop/Exit.
Troubleshooting and routine maintenance 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 5 Put the drum unit and toner cartridge assembly back into the machine. 6 Close the front cover. 7 Put the paper tray in the machine.
Chapter 11 Paper is jammed at the back of the machine 1 4 Pull the tab toward you to open the rear chute cover. 5 Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the blue tab with one hand as you gently pull out the paper with the other hand. 6 7 Close the back cover. 8 Close the front cover. Open the front cover. 2 Pull out the drum unit and toner cartridge assembly. 3 Open the back cover.
Troubleshooting and routine maintenance Paper is jammed inside the drum unit and toner cartridge assembly 1 2 3 4 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 5 Put the drum unit and toner cartridge assembly back into the machine. 6 Close the front cover. Open the front cover. Pull out the drum unit and toner cartridge assembly.
Chapter 11 If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says ‘RESULT:NG’ or ‘RESULT:ERROR’. There is probably temporary noise or static on the line. Try sending the fax again. (MFC-7225N only) If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission Verification Report, your machine may be out of memory.
Chapter 11 DIFFICULTY SUGGESTIONS Printer Difficulties The machine does not print. Please make sure: • The machine is plugged in and the power switch is turned On. (See the Quick Setup Guide on page 7.) —OR— • The toner cartridge and drum unit are installed properly. (See Replacing the drum unit (DR-2025) on page 11-26.) —OR— • The interface cable is securely connected between the machine and computer. (See the Quick Setup Guide.) —OR— • The correct printer driver has been installed and selected.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. Make sure the Brother TWAIN driver is selected as the primary source. In PaperPort®, click Scan in the File menu and select the Brother TWAIN driver. Software Difficulties (MFC-7220 and MFC-7225N only) Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Chapter 11 DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled. Low quality thin or thick paper can cause this problem. Make sure you select the Paper Type that suits the media type you use. (See About paper on page 1-8.) Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using—OR—The print media may be too thick or have a rough surface.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint Recommendation Check the machine’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a location on page 1-2.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the Advanced tab of printer driver Properties.
Chapter 11 Examples of poor print quality Recommendation Cleaning the drum unit 78.5 mm (3.1 in.) 78.5 mm (3.1 in.) White Spots on black text and graphics at 78.5 mm (3.1 in.) intervals Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents. Make a few copies of a blank, white sheet of paper. (See Making multiple copies on page 8-2.
Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page Recommendation Make sure that you use paper that meets our specifications. (See About paper on page 1-8.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 11-16.
Chapter 11 Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. Curl or wave If you don’t use the machine very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Make sure that paper is loaded properly. B DEFGH abc efghijk Check the paper type and quality.
Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. 1 When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Press Menu/Set, 2, 0, 1. 1.
Chapter 11 9 Pack the drum unit and toner cartridge assembly, AC power cord, telephone line cord, ADF document output support flap and printed materials in the original carton as shown below: Routine maintenance CAUTION The drum unit contains toner, so handle it carefully. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. Cleaning the outside of the machine CAUTION 0 Close the carton and tape it shut. ■ Use neutral detergents.
Troubleshooting and routine maintenance 2 Wipe the outside of the machine with a soft cloth to remove dust. Cleaning the scanner 1 2 3 Turn off the machine’s power switch. Lift the control panel cover. Moisten a small clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar above it. Control Panel Cover 3 Remove any paper that is in the paper tray. 4 Wipe the inside of the paper tray with a soft cloth to remove the dust.
Chapter 11 2 Open the front cover and pull out the drum unit and toner cartridge assembly. 3 Gently clean the laser scanner window by wiping it with a clean soft, dry cloth. Do not use isopropyl alcohol. WARNING Laser Scanner Window Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts shown in the diagram below. 4 Put the drum unit and toner cartridge assembly back into the machine.
Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or a large piece of disposable paper to avoid spilling and scattering toner. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. Replacing the toner cartridge (TN-2025) The toner cartridge can print up to 2,500 pages. When the toner cartridge is running low, the LCD shows Toner Low.
Chapter 11 How to replace the toner cartridge 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! Never touch the shaded parts shown in the illustration. CAUTION ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 1 Open the front cover and pull out the drum unit and toner cartridge assembly.
Troubleshooting and routine maintenance 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove the protective cover. 6 Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.
Chapter 11 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position (▼) before reinstalling the drum unit and toner cartridge assembly. 8 Install the drum unit and toner cartridge assembly in the machine. 9 Close the front cover. Replacing the drum unit (DR-2025) The machine uses a drum unit to create print images on paper.
Troubleshooting and routine maintenance 2 WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! So please be careful. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste.
Chapter 11 5 Reinstall the drum unit and toner cartridge assembly in the machine. Machine Information 6 7 Do not close the front cover. Checking the Serial Numbers Press Options. Replace Drum? 1.Yes 2.No You can view the machine’s serial number on the LCD. 1 To confirm you are installing a new drum, press 1. 8 —OR— For MFC-7225N, press Menu/Set, 6, 1. When the LCD shows Accepted, close the front cover.
Troubleshooting and routine maintenance Checking the Drum Life You can view the machine’s drum life on the LCD. 1 For FAX-2820, FAX-2920 and MFC-7220, press Menu/Set, 4, 3. —OR— For MFC-7225N, press Menu/Set, 6, 3. 3.Drum Life Remaining:XXX% 2 Press Stop/Exit.
A Appendix A Telephone Service for Australia Telstra® FaxStream® Duet® (Distinctive Ringing) Telstra® FaxStream® Duet® is an enhanced Public Switched Telephone Service (PSTS) offered by Telstra® that allows you to have an additional number on one phone line, with its own distinctive ring pattern. Telstra® FaxStream® Duet® is a call handling feature that helps users distinguish voice and facsimile calls.
Appendix A How does Telstra® FaxStream® Duet® Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals. When FaxStream® Duet® is On and you receive a voice call all extension and external phones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern.
How Does the Caller ID Work? Viewing Caller ID List The Caller ID Appears on the Display When Your Telephone Rings Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial.
Appendix A Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring. How Will the Fax Machine Treat All Other Numbers? FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number.
How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off. Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage. If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to On. See below.
Appendix A How Does the Caller ID Work? Printing Caller ID List The Caller ID Appears on the Display When Your Telephone Rings 1 2 As your telephone rings, the display shows you the caller’s phone number and name if available. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number and name if available on the display. Note ■ If Out of Area appears on the display, it means that the call came from outside your caller ID service area.
Telephone Service for Some Countries Setting the Distinctive Ringing 1 Press Menu/Set, 2, 0, 2. 2.Distinctive Distinctive Ringing (For Singapore and Hong Kong) 2 Press ▲ or ▼ to select On (or Off). Press Menu/Set. This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing.
Appendix A Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set, 2, 0, 3. 3.Caller ID 2 Press ▲ or ▼ to select Display# and press Menu/Set. If the name was not received, it will not be displayed.
Using a cordless external handset If the base unit of the cordless telephone is connected (see page A-10) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Note Not all brands of cordless phones are compatible for use with your machine. Changing the remote codes If you want to use Remote Activation, you have to turn on the remote codes. The preset Fax Receive Code is 51 ( 91 for New Zealand).
Appendix A Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone to your machine as shown in the diagram below. Extension Telephone External Telephone The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”.
Connections The external TAD must be connected as shown in the previous illustration. 1 Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) 2 Record the outgoing message on your external TAD. 3 4 Set the TAD to answer calls. Set the Receive Mode to External TAD . (See Choosing the Receive Mode on page 4-1.) Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. 1 2 Set the TAD to answer the call in 2 rings.
B Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Navigation keys You can scroll more quickly through each menu level by pressing the arrow for the direction you want: ▲ or ▼. Select an option by pressing Menu/Set when that option appears on the LCD. The LCD will then show the next menu level. Press ▲ or ▼ to scroll to your next menu selection. Press Menu/Set.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1. General Setup 1. Mode Timer — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the time to return to Fax mode. 2-3 — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the time to return to Fax mode. 2-3 2. Paper Type — Thin Plain Thick Thicker Transprncy Recycled Sets the type of paper in the paper tray. 2-4 3.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options 1. General Setup 5. Clock Change — To Summer Time Changes for Daylight To Winter Time Savings Time automatically. 6. Ecology 1. Toner Save On Off Increases the life of the toner cartridge. 2-6 2. Sleep Time (0-99) 05 Min Conserves power. 2-6 — Light Adjust the contrast of the LCD. 2-7 Prohibits most operations except receiving faxes. 2-7 (Continued) 7. LCD Contrast 8. Security Dark 1.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 1. Setup Receive 5. Auto Reduction On Off Reduces the size of incoming faxes. 4-4 (In Fax mode only) 6. Memory Receive On Off Automatically stores any incoming faxes in its memory if it runs out of paper. 4-5 7. Print Density + ▼ + ▼ + ▼▼- + + ▼ - Makes printouts darker or lighter. 4-4 8.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 2. Setup Send (In Fax mode only) Off On Next Fax:On Next Fax:Off Print Sample Automatically sends a Cover Page you have programmed. 3-10 (Continued) 7. Coverpg Setup 8. Coverpage Note — You can set up your own comments for fax Cover Page. 3-9 9. Overseas Mode On Off If you are having difficulty sending faxes overseas, set this to On.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions 2. Fax 5. Remote Fax Opt 1. Forward/Store Off Fax Forward Fax Storage PC Fax Receive* (*MFC-7220 and MFC-7225N only) 6-1 Sets the machine to forward fax messages to store incoming faxes in the memory (so you can retrieve them while you are away from your machine). The PC Fax Receive option on MFC-7220 and MFC-7225N allows you to send faxes to your PC. (Continued) 6.
Select & Set Select & Set Main Menu Submenu 2. Fax 0. Miscellaneous 2. Distinctive (Continued) (Continued) to accept Menu Selections Options Descriptions 4. Printer Use with phone company A-1 distincive ringing service. A-7 Allows you to have a voice and fax number on the one line. On (For New Zealand Off Only) If you have FaxAbility from A-4 Telecom, you can use this function to store the ringing pattern of your fax number. And if you set in to ON, you should use the registered number only.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 5. LAN 1. Setup TCP/IP 1. BOOT Method Auto Static RARP BOOTP DHCP You can choose the BOOT method that best suits your needs. 2. IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. See Network User’s Guide on the CD-ROM 3. Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4. Gateway [000-255]. [000-255]. [000-255].
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 4. Machine Info. 1. Serial No. — — Lets you check the serial number of your machine. 11-28 (FAX-2820, FAX-2920 and MFC-7220) 2. Page Counter — Total Copy Print List/Fax Lets you check the number of total pages the machine has printed during its life. 11-28 3. Drum Life — — You can check the percentage of drum life that remains available. 11-29 6.Machine Info. 1. Serial No.
Appendix B Entering Text Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. ▲ By pressing the appropriate number key repeatedly, you can access the character you want.
G Glossary ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the machine or an external phone. Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Glossary ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension phone A telephone using the same line as your fax but plugged into a separate wall socket. External phone A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
OCR (optical character recognition) (MFC-7220 and MFC-7225N only) The bundled ScanSoft® OmniPage® software application converts an image of text to text you can edit. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. FAX-2820 and FAX-2920 only: You can store a second number on each key if you press Shift and the One-Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
Glossary Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 203 x 392 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external TAD to your machine. Telephone Answer Code (Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension phone by pressing this code (# 5 1, # 9 1 for New Zealand).
S Specifications Product description General Memory Capacity 8 MB (FAX-2820) 16 MB (FAX-2920 and MFC-7220) 32 MB (MFC-7225N) Automatic Document Feeder (ADF) Up to 20 pages Paper Tray 250 Sheets (80 gsm2) Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (Liquid Crystal Display) 16 characters × 1 line Power Source 220 - 240V 50/60Hz Power Consumption Copying: Average 475 W Standby: Average 80 W Sleep: Average 10 W S-1
Specifications Dimensions 374 mm 510 mm 363 mm Weight Without Drum/Toner Unit: 7.35 kg (16.2 lb) Noise Operating: Standby: 53 dB A or less 30 dB A or less Temperature Operating: Storage: 10 - 32.
Print media Paper Input Paper Tray ■ Paper type: Plain paper, Recycled paper or Transparencies 1 ■ Paper size: A4, Letter, Legal 2, Executive, A5, A6, B5 and B6 For more details, see About paper starting on page 1-8. ■ Paper Weight: 60 - 105 gsm2 ■ Maximum paper tray capacity: Up to 250 sheets of 80 gsm2 plain paper or up to 10 transparencies Manual Feed Slot ■ Paper type: Plain paper, Recycled paper, Transparencies 1, Envelopes, Bond paper or Labels 1 ■ Paper size: Width: 69.9 - 215.
Specifications Fax Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JBIG* (*not available for FAX-2820 and MFC-7220) Modem Speed Automatic Fallback: 14400 bps (FAX-2820 and MFC-7220) 33600bps (FAX-2920 and MFC-7225N) Document Size ADF Width: 147.3 to 215.9 mm ADF Height: 100 to 356 mm Scanning Width Max. 208 mm Printing Width Max.
Scanner (MFC-7220 and MFC-7225N only) Colour/Monochrome Monochrome TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP) Resolution Up to 1200 × 1200 dpi (interpolated) Up to 200 × 400 dpi (optical) Document Size ADF Width: 147.3 to 215.9 mm ADF Height: 100 to 356 mm Scanning Width Max. 215.
Specifications Interfaces Interface Recommended Cable Parallel (MFC-7220 and MFC-7225N only) A bi-directional shielded parallel cable that is IEEE 1284 compliant and no longer than 2.0 m. USB A USB 2.0 interface cable that is no longer than 2.0 m. LAN cable (MFC-7225N only) Ethernet UTP cable category 5 or greater. (Cables are not included.) Note Your machine has a USB 2.0 Full-speed interface. This interface is compatible with Hi-Speed USB 2.
Computer requirements Minimum System Requirements Computer Platform & Operating System Version Processor Minimum Speed Minimum RAM Recommended RAM Available Hard Disk Space for Drivers for Applications Windows® Operating System Pentium ® II or equivalent 32 MB 64 MB 90 MB 130 MB 64 MB 128 MB 128 MB 256 MB 150 MB 220 MB 64 MB 80 MB 200 MB 98, 98SE Me NT® Workstation 4.0 2000 Professional XP Apple® OS® Mac Macintosh® Operating System (Printing, Scanning1 and PC Fax Sending Only) 9.
Specifications Consumable items Toner Cartridge Life (TN-2025) Standard Toner Cartridge: Up to 2,500 pages * *(when printing letter or A4 size paper at 5% print coverage) Note Toner life expectancy will vary depending upon the type of average print job. Drum Unit Life Expectancy (DR-2025) Up to 12,000 pages Note There are many factors that determine the drum life, such as temperature, humidity, type of paper, toner you use and number of pages per print job.
Optional External Wireless Print/Scan Server (NC-2200w) (For MFC-7220 and MFC-7225N only) NC-2200w External Wireless Print/Scan Server (Optional) Connecting the optional External Wireless Print/Scan Server (NC-2200w) to the USB port of your MFC will allow you to print and scan over a wireless network. Network types IEEE 802.11b wireless LAN Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0 Mac OS® X 10.2.
Specifications Optional External Print Server (NC-2100p) (For MFC-7220 only) NC-2100p External Print Server (Optional) Connecting the optional External Print Server (NC-2100p) to the Parallel port of your MFC will allow you to print over a wired Ethernet network. Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.
I Index A Access codes, storing and dialing ........... 5-4 ADF (automatic document feeder) .......... 1-7 ADF cover ............................................. 11-6 Answering machine (TAD) ....................A-10 connecting ..........................................A-11 Automatic fax receive ............................................ 4-1 Fax Detect ......................................... 4-3 fax redial ............................................... 3-3 transmission ...............................
Index F H Fax codes changing ...................................... 6-4, A-9 Fax Receive Code ...............................A-8 Remote Access Code .......................... 6-4 Telephone Answer Code .....................A-8 FaxStream® Duet® ..................................A-2 Fax Forwarding changing remotely ......................... 6-5, 6-6 Fax Storage ............................................. 6-1 printing from memory ........................... 4-4 turning on ..................................
Phone line connections ........................................A-11 difficulties ......................................... 11-10 Polling .................................................. 4-5 Power failure ...........................................B-1 Print difficulties ......................................... 11-10 drivers ..................................................S-5 fax from memory .................................. 4-4 paper jams ......................................... 11-6 report ..........
Index paper handling .............................. 11-13 phone line ..................................... 11-19 printer difficulties ........................... 11-12 printing .......................................... 11-10 paper jam ........................................... 11-6 V Volume, setting ....................................... 2-5 beeper .................................................. 2-5 ring ....................................................... 2-5 speaker ............................
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for External TAD, press 1. Fax/Tel, press 2. Fax Only, press 3. CHANGE RECEIVE MODE 1 long beep — Fax messages 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Changing Remote Access Code The cannot be changed. 1 Press Menu/Set, 2, 5, 2 2 Enter a three-digit code using numbers 0-9, or . 3 Press Menu/Set. 4 Press Stop/Exit. Remote Commands CHANGE FAX FORWARDING SETTING Press 9 5. then to Turn feature Off, press 1. Select Fax Forwarding, press 2. 2 Program Fax Forwarding Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6.
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
