User`s guide

Table Of Contents
x
11
Troubleshooting and routine maintenance
Troubleshooting.................................................................................................11-1
Error messages ...........................................................................................11-1
Checking if the machine has faxes in its memory ...................................11-5
Forwarding faxes to another fax machine ...............................................11-5
Transferring faxes to your PC (MFC-7220 and MFC-7225N only)..........11-5
Document jams............................................................................................11-6
Paper jams ..................................................................................................11-6
Paper is jammed inside the machine.......................................................11-6
Paper is jammed at the back of the machine ..........................................11-8
Paper is jammed inside the drum unit and toner cartridge assembly......11-9
If you are having difficulty with your machine............................................11-10
Improving the print quality .........................................................................11-15
Cleaning the drum unit ..............................................................................11-16
Compatibility..............................................................................................11-19
Packing and shipping the machine..................................................................11-19
Routine maintenance.......................................................................................11-20
Cleaning the outside of the machine .........................................................11-20
Cleaning the scanner.................................................................................11-21
Cleaning the laser scanner window...........................................................11-21
Cleaning the corona wire...........................................................................11-23
Replacing the toner cartridge (TN-2025) ...................................................11-23
How to replace the toner cartridge ............................................................11-24
Replacing the drum unit (DR-2025)...........................................................11-26
Machine Information........................................................................................11-28
Checking the Serial Numbers....................................................................11-28
Checking the Page Counters.....................................................................11-28
Checking the Drum Life .............................................................................11-29
A
Appendix A
Telephone Service for Australia.......................................................................... A-1
Telstra
®
FaxStream
®
Duet
®
(Distinctive Ringing)......................................... A-1
What is the Advantage of using Telstra
®
FaxStream
®
Duet
®
Function? .. A-1
How does Telstra
®
FaxStream
®
Duet
®
Work? ......................................... A-2
Set the Distinctive Ringing to ON............................................................. A-2
Caller ID (Caller IDentification)..................................................................... A-2
Advantages of Caller ID............................................................................ A-2
How Does the Caller ID Work?..................................................................... A-3
The Caller ID Appears on the Display When Your Telephone Rings....... A-3
The Caller ID is Stored in Your Machine Memory ........................................ A-3
Viewing Caller ID List ................................................................................... A-3
Printing Caller ID List................................................................................ A-3
Telephone Service for New Zealand .................................................................. A-4
FaxAbility...................................................................................................... A-4
How Will the Fax Machine Treat All Other Numbers?.............................. A-4
What is the Advantage of Using the FaxAbility Function?........................ A-4
How Does FaxAbility Work?..................................................................... A-4
How to Turn FaxAbility OFF or ON........................................................... A-5
Caller ID (Caller IDentification)..................................................................... A-5
Advantages of Caller ID............................................................................ A-5