USER’S GUIDE FAX-1840C MFC-3240C
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-1840C and MFC-3240C (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd.
Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to touch the area shaded in the illustration.
■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. ■ This product must be installed near an electrical socket that is easily accessible.
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°-35°C. Caution ■ Avoid placing your machine in a high-traffic area. ■ Avoid placing your machine on the carpet. ■ Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Quick Reference Guide Sending faxes Automatic Transmission 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Mono Start or Colour Start. Storing numbers Storing One-Touch Dial numbers 1 Press Menu/Set, 2, 3, 1. 2 Press the One-Touch key where you want to store the number. Storing Speed-Dial numbers 1 Press Menu/Set, 2, 3, 2.
One-Touch Dialling/ Speed-Dialling 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Press the One-Touch key of the number you want to call. 4 vi —OR— Press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number. Press Mono Start or Colour Start. 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press or to search the memory.
Table of Contents 1 2 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Turning the machine to Power Save condition ........... 1-5 Power Save Setting .
Setting the Speaker Volume ....................................... 2-8 Turning on Automatic Daylight Savings Time............. 2-8 Setting the LCD Contrast............................................ 2-8 3 viii Setup Send ........................................................................... 3-1 How to enter Fax mode .................................................... 3-1 How to dial ........................................................................ 3-1 Manual dialling........................
4 5 6 Setup Receive ...................................................................... 4-1 Basic receiving operations................................................ 4-1 Choosing the Receive Mode ...................................... 4-1 To select or change your Receive Mode ................ 4-2 Setting the Ring Delay................................................ 4-2 Setting the F/T Ring Time (Fax/Tel mode only).......... 4-3 Fax Detect (MFC-3240C only)....................................
Remote Retrieval .............................................................. 6-4 Using your Remote Access Code............................... 6-4 Remote commands..................................................... 6-5 Retrieving fax messages ............................................ 6-6 Changing your Fax Forwarding number ..................... 6-6 7 8 9 x Printing reports .................................................................... 7-1 Fax settings and activity ..........................
Important Information for New Zealand ............................ 9-4 Important Safety Instructions...................................... 9-4 IMPORTANT-For Your Safety .................................... 9-7 Disconnect device .................................................. 9-7 IMPORTANT NOTICE................................................ 9-7 Important Information for Some Countries ....................... 9-8 Important Safety Instructions...................................... 9-8 Trademarks ........
Viewing Caller ID List................................................. A-5 Printing Caller ID List............................................. A-5 Telephone Service for New Zealand ............................... A-6 FaxAbility ................................................................... A-6 How Will the Fax Machine Treat All Other Numbers? .......................................................... A-6 What is the Advantage of Using the FaxAbility Function?..........................................
B G S 11 12 13 Appendix B .......................................................................... B-1 On-screen programming...................................................B-1 Menu table..................................................................B-1 Memory storage..........................................................B-1 Navigation keys ................................................................B-2 Entering Text ..............................................................
1 Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
Control panel overview MFC-3240C 1 2 3 4 5 6 7 8 12 9 11 10 FAX-1840C 1 2 3 4 5 6 7 12 1 - 2 INTRODUCTION 8 9 11 10
1 One-Touch keys These keys give you instant access to previously stored Quick-Dial numbers. Shift To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key. 2 Ink Management (MFC-3240C only) Lets you clean the print head, check the print quality, and check the available ink volume. Ink Management/Reports (FAX-1840C only) Lets you clean the print head, check the print quality, and check the available ink volume.
6 Liquid Crystal Display (LCD) 0 Displays messages on the screen to help you set up and use your machine. 7 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not available in New Zealand) A You can press these keys to adjust the volume. ▲ Search/Speed Dial ▲ Lets you look up numbers that are stored in the dialling memory.
Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-6. You can also receive faxes in F/T mode if your machine is fitted with a handset (See Power Save Setting on page 1-6.) The delayed faxes that have been set up will be sent.
Power Save Setting You can customise the machine’s Power Save key. The default mode is Fax Receive:On, so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off. (See Turning the machine to Power Save condition on page 1-5.) 1 Press Menu/Set, 1, 6. 6.P.Save Setting 2 Press ▲ or ▼ to select Off (or On). 3 Press Menu/Set. 4 Press Stop/Exit.
Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF. Recommended environment Temperature: Humidity: Paper: 20° - 30° C 50% - 70% 80 gsm A4 DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
1 2 Fan the pages well. Open the document tray (1) and pull out the extension (2) and then open the document support (3). 3 Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4). Adjust the paper guides to fit the width of your documents (5). 4 Documents are Face Down in the ADF. Paper Guides DO NOT pull on the document while it is feeding.
About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper.
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down. ■ Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality.
Paper type and size for each operation Paper Type Cut Paper Cards INTRODUCTION 1 - 11 Envelopes Transparencies Paper Size Usage Fax Copy Printer Letter 216 x 279 mm (8 1/2" x 11") Yes Yes Yes A4 210 x 297 mm (8.3" x 11.7") Yes Yes Yes Legal 216 x 356 mm (8 1/2" x 14") Yes Yes Yes Executive 184 x 267 mm (7 1/4" x 10 1/2") - - Yes JIS B5 182 x 257 mm (7.2" x 10.1") - - Yes A5 148 x 210 mm (5.8" x 8.3") - Yes Yes A6 105 x 148 mm (4.1" x 5.
Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 64 to 120 gsm (17 to 32 lb) 0.08 to 0.15 mm (0.003" to 0.006") 100* Inkjet Paper 64 to 200 gsm (17 to 53 lb) 0.08 to 0.25 mm (0.003" to 0.01") 20 Glossy Paper Up to 220 gsm (Up to 58 lb) Up to 0.25 mm (Up to 0.01") 20 Photo Card Up to 240 gsm (Up to 64 lb) Up to 0.28 mm (Up to 0.01") 20 Index Card Up to 120 gsm (Up to 32 lb) Up to 0.15 mm (Up to 0.
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 3 Envelopes 3 4 1 4 1 2 2 ■ unprintable area 1Top 2Bottom 3Left 4Right Cut Sheet 3 mm (0 mm)*1 3 mm (0 mm)*1 3 mm (0 mm)*1 3 mm (0 mm)*1 Envelopes 12 mm 24 mm 3 mm 3 mm *1 When you set the Borderless feature to On. Printable area depends on the Printer driver settings.
How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4.
4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
To load envelopes ■ Use envelopes that weigh from 75-95 gsm. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below.
2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. 3 Adjust the size and margin in your application.
About fax machines Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.Your machine must have enough memory for this feature to work.
2 Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. 1 2 3 4 5 6 Press Menu/Set, 0, 2. 2.Date/Time Enter the last two digits of the year. Press Menu/Set. Enter two digits for the month. Press Menu/Set.
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■ The “+” (plus) character (by pressing key) ■ Your Country Code (e.g.
Setting the Phone Line Type If you are connecting the machine to a line that features a PABX (PBX) or ADSL to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. 1 2 3 Press Menu/Set, 0, 5. 5.Phone Line Set Press ▲ or ▼ to select PBX (For Australia and New Zealand only), ADSL, ISDN (or Normal). Press Menu/Set. Press Stop/Exit.
General Setup Setting the Mode Timer (MFC-3240C only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 2 3 Press Menu/Set, 1, 1. 1.Mode Timer Press ▲ or ▼ to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. Press Stop/Exit.
Setting the Mode Timer (FAX-1840C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 2 3 4 Press Menu/Set, 1, 1. 1.Mode Timer Press ▲ or ▼ to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. Press Stop/Exit.
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 2 3 Press Menu/Set, 1, 2. Press ▲ or ▼ to select Plain, Inkjet, Glossy or Transprncy. Press Menu/Set. Press Stop/Exit. 2.Paper Type The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.
Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. 1 2 Press Menu/Set, 1, 4, 1. 1.Ring Press ▲ or ▼ to select Low, Med, High or Off. Press Menu/Set. 3 Press Stop/Exit. —OR— You can adjust the ring volume when your machine is idle (not being used). In Fax mode , press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press.
Setting the Speaker Volume You can select the speaker volume. 1 2 3 Press Menu/Set, 1, 4, 3. Press ▲ or ▼ to select Low, Med, High or Off. Press Menu/Set. Press Stop/Exit. 3.Speaker Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct day and time in the Date/Time setting. 1 2 3 Press Menu/Set, 1, 5.
3 Setup Send How to enter Fax mode Before sending faxes, make sure green. If not, press setting is Fax. (Fax) is illuminated in (Fax) to enter Fax mode. The default How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number.
One-Touch dialling Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down Shift as you press the One-Touch Key. Speed-Dialling Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) two-digit number If the LCD shows Not Registered when you enter the Speed-Dial number, a number has not been stored for it.
Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) To search numerically or To search alphabetically* * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
How to Fax (B&W and Colour) Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off). Faxing from the ADF Put the document face down in the ADF. To cancel, press Stop/Exit. 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Dial the fax number. Press Mono Start or Colour Start.
Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1 2 3 4 5 6 If it is not illuminated in green, press (Fax). Load your document. Pick up the handset of the machine (FAX-1840C)/external phone (MFC-3240C) and listen for a dial tone. Dial the fax number you want to call. When you hear the fax tone, press Mono Start or Colour Start. If you picked up the handset replace it.
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 2 If it is not illuminated in green, press (Fax). After each setting is accepted, the LCD will ask if you want to enter more settings: Press 1 to select more settings. The Next LCD will return to the Setup Send 1.Yes 2.No menu.
Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution and ▲ or ▼ to select the setting you want, and then press Menu/Set. —OR— You can change the default setting: 1 2 3 4 If it is not illuminated in green, press Load your document. Press Menu/Set, 2, 2, 2. Press ▲ or ▼ to select the resolution you want. Press Menu/Set. (Fax). 2.Fax Resolution Standard Suitable for most typed documents.
Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send a colour fax, the machine will send the document in real time (even if Real Time TX is Off). The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off). Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set Real Time TX to On for all documents or for the next fax only.
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) 1 2 3 Press Menu/Set, 2, 6. 6.Remaining Jobs If you have more than one job waiting, press ▲ or ▼ to scroll through the list. Press Stop/Exit. Cancelling a fax in progress If you want to cancel a fax, while the machine is scanning, dialling or sending it, press Stop/Exit. Cancelling a scheduled job You can cancel a fax job that is stored and waiting in the memory.
Advanced sending operations Broadcasting (Not available for colour faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up Group dial numbers, see Setting up Groups for Broadcasting on page 5-4.
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 100 different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.
Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your document. Press Menu/Set, 2, 2, 3. 3.Delayed Fax Press Menu/Set to accept the displayed time. —OR— Enter the time you want the fax to be sent (in 24-hour format). Press Menu/Set. (For example, enter 19:45 for 7:45 PM.
Delayed Batch Transmission (Not available for colour faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time. 1 2 3 4 If it is not illuminated in green, press Press Menu/Set, 2, 2, 4. Press ▲ or ▼ to select On (or Off). Press Menu/Set. Press Stop/Exit. (Fax). 4.
Setup for Polled Transmit (Standard) (Not available for colour faxes) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your document. Press Menu/Set, 2, 2, 6. 6.Polled TX Press ▲ or ▼ to select Standard. Press Menu/Set. Press 1 to leave documents in the 1.Doc 2.Memory ADF. The document will remain in the ADF until the machine is polled.
Setup for Polled Transmit with Secure Code (Not available for colour faxes) When you choose Polling:Secure, anyone who polls the machine must enter the polling secure code. 1 2 3 4 5 6 If it is not illuminated in green, press (Fax). Load your document. Press Menu/Set, 2, 2, 6. 6.Polled TX Press ▲ or ▼ to select Secure. Press Menu/Set. Enter a four-digit number. Press Menu/Set. Press 1 to leave documents in the 1.Doc 2.Memory ADF. The document will remain in the ADF until the machine is polled.
TX Lock (Key Lock for some countries) TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On the following operations are available: ■ Receiving faxes ■ Fax Forwarding (If Fax Forwarding was already On) ■ Remote Retrieval (If Fax Storage was already On) While TX Lock is On the following operations are NOT available: ■ Sending faxes ■ Copy ■ PC printing (MFC-3240C only) ■ PC scanning (MFC-3240C only) You will not be able to continue to schedule Delayed Faxes or Polling jobs.
Setting up the password If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. 1 2 3 Press Menu/Set, 2, 0, 1. 1.TX Lock Enter a 4-digit number for the password. Press Menu/Set. If the LCD shows Verify:, re-enter the password. Press Menu/Set. Changing the TX Lock password 1 2 3 4 5 Press Menu/Set, 2, 0, 1. 1.TX Lock Press ▲ or ▼ to select Set Password. Press Menu/Set. Enter a 4-digit number for the current password. Press Menu/Set.
Turning TX Lock on 1 2 3 Press Menu/Set, 2, 0, 1. 1.TX Lock Press ▲ or ▼ to select Set TX Lock. Press Menu/Set. Enter the registered 4-digit password. Press Menu/Set. The machine goes offline and the LCD shows TX Lock Mode. Turning TX Lock off 1 2 Press Menu/Set. Enter the registered 4-digit password. Press Menu/Set. TX lock is automatically turned off. If you enter the wrong Password, the LCD shows Wrong Password and stays offline.
4 Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. LCD How it works When to use it Fax Only (automatic receive) The machine automatically answers every call as a fax. For dedicated fax lines. Fax/Tel (fax and telephone) The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax.
To select or change your Receive Mode 1 2 3 Press Menu/Set, 0, 1. Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. Press Stop/Exit. 1.Receive Mode Current Receive Mode Fax: Fax Only F/T: Fax/Tel TAD: External TAD Mnl: Manual Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the machine, keep the Ring Delay setting of 6.
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone.
Fax Detect (MFC-3240C only) When you use this feature, you don’t have to press Mono Start, Colour Start, or the Fax Receive Code 51 ( 91 for New Zealand) when you answer a fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Fax Detect (FAX-1840C only) When you use this feature, you don’t have to press Mono Start or Colour Start, or the Fax Receive Code 51 when you answer a fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear (chirps) through the handset of an extension phone connected to another phone socket, just replace the handset and your machine will do the rest.
Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On, the machine automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/Set, 1, 3). 1 2 3 4 If it is not illuminated in green, press Press Menu/Set, 2, 1, 5. Use ▲ or ▼ to select On (or Off). Press Menu/Set. Press Stop/Exit. (Fax). 5.
Printing a fax from the memory If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) 1 2 Press Menu/Set, 2, 5, 3. Press Mono Start. 3.Print Document Reception into memory (Not available for colour fax reception) As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed; please put some paper in the paper tray.
Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call. If you poll someone's fax machine to receive a fax, you pay for the call. Some fax machines do not respond to the Polling feature.
Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. 1 2 3 4 5 6 If it is not illuminated in green, press (Fax). Press Menu/Set, 2, 1, 7. 7.Polling RX Press ▲ or ▼ to select Polling:Secure. Press Menu/Set. Enter a four-digit secure code. This is the same as the security code of the fax machine you are polling. Press Menu/Set. Enter the fax number you are polling. Press Mono Start or Colour Start.
Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. 1 2 3 4 5 6 If it is not illuminated in green, press (Fax). Press Menu/Set, 2, 1, 7. 7.Polling RX Press ▲ or ▼ to choose Standard, Secure or Timer. Press Menu/Set when the screen displays the setting you want. If you selected Standard, go to Step 5.
5 Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.
4 5 Use the dial pad to enter the name (up to 15 characters). Press Menu/Set. (You can use the chart on page B-9 to help you enter letters.) —OR— Press Menu/Set to store the number without a name. Go to Step 2 to store another One-Touch number. —OR— Press Stop/Exit. Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the two-digit number, and Mono Start or Colour Start).
Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 ▲ ▲ Press 1 to change the stored 05:Mike number. 1.Change 2.Exit —OR— Press 2 to exit without making a change.
Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Mono Start or Search/Speed Dial, #, the two-digit location and Mono Start. First, you will need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group, Each Group uses up a One-Touch key or a Speed-Dial location.
5 6 7 Press Menu/Set to accept the numbers for this Group. Use the dial pad and the chart on page B-9 to enter a name for the Group. Press Menu/Set. (For example, NEW CLIENTS) Press Stop/Exit. You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 7-3.) Group numbers will be marked in the GROUP column.
Dialling options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers. You can store these long dialling sequences by dividing them and setting them up as separate One-Touch and Speed-Dial numbers in any combination.
Tone or Pulse (Not available in New Zealand) If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 2 For FAX-1840C, lift the handset. —OR— For MFC-3240C, lift the handset of the external telephone. Press # on the machine’s control panel. Any digits dialled after this will send tone signals.
Telephone (voice) operation (FAX-1840C only) You can use the machine to make voice telephone calls by dialling manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls. When you dial a Quick-Dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. How to dial See How to dial on page 3-1. Making a telephone call 1 2 3 Pick up the handset.
6 Remote Fax Options (Not available for colour faxes) You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage—OR—Off. You can change your selection at any time (Menu/Set, 2, 5, 1). (See Turning off Remote Fax Options on page 6-2.) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you’ve programmed and forwards the fax message. 1 2 3 4 Press Menu/Set, 2, 5, 1. 1.
Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. 1 2 3 Press Menu/Set, 2, 5, 1. Press ▲ or ▼ to select Fax Storage. Press Menu/Set. Press Stop/Exit. 1.Fwd/Page/Store If you have set Fax Storage, a backup copy of the received fax will automatically be printed at the machine.
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 2 Press Menu/Set, 2, 5, 2. Enter a three-digit code using numbers 0-9, . Press Menu/Set. (The preset ‘ 2.Remote Access ’ cannot be changed.
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code 1 2 3 4 5 6 Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 95 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding If you hear one long beep, the change has been accepted.
Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 2 3 4 Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press 962.
7 Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. —OR— Press Menu/Set, 2, 4, 2. 1.Transmission 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on the next page. The default setting is Every 50 Faxes. 1 2 3 4 Press Menu/Set, 2, 4, 2. 2.Journal Period Press ▲ or ▼ to choose an interval. Press Menu/Set. (If you choose 7 days, the LCD will ask you to choose a day on which to begin the 7-day countdown.
Printing reports Following reports are available: 1.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine. 2.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 3.Fax Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) 4.XMIT Verify Prints a Transmission Verification Report for your last transmission.
8 Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode (Copy) is illuminated Before making copies, make sure that in green. If it is not, press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-1840C only) on page 2-5 or Setting the Mode Timer (MFC-3240C only) on page 2-4.
Making a single copy 1 2 3 Press (Copy) to illuminate it in green. Load your document. (See Load documents on page 1-7.) Press Mono Start or Colour Start. To stop copying, press Stop/Exit. Making multiple copies 1 2 3 4 Press (Copy) to illuminate it in green. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Mono Start or Colour Start. Stop copying To stop copying, press Stop/Exit.
Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy Keys These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying. However if you have set the Mode Timer to 0 or 30 seconds, the machine returns to the default settings after the number of seconds that has been set for mode timer.
Increasing copy speed or quality You can select the copy quality. The default setting is Normal. Press Quality and 1 2 3 4 5 6 Normal Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast Fast copy speed and lowest ink consumption. Use Fast to save time (document to be proof-read, large documents or many copies). Best Use this mode to copy precise images such as photographs. Best uses the highest resolution and slowest speed.
Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy.
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%.
1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and ▲ or ▼ to select Enlarge/Reduce. Press Menu/Set. Press ▲ or ▼ to select the enlargement or reduction ratio you want. Press Menu/Set. —OR— You can select Custom(25-400%) and press Menu/Set. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. Press Menu/Set. (For example, press 5 3 to enter 53%.
Setting paper type If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality. 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and ▲ or ▼ to select Paper Type. Press Menu/Set. Press ▲ or ▼ to select the type of paper you are using (Plain, Inkjet, Glossy or Transparency). Press Menu/Set. Press Mono Start or Colour Start.
Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and ▲ or ▼ to select Brightness. Press Menu/Set. Press ▲ to make a lighter copy. —OR— Press ▼ to make a darker copy. Press Menu/Set. Press Mono Start or Colour Start. Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid.
Making N in 1 copies or a poster (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which allows you to save paper. ■ Please make sure Paper Size is set to A4 or Letter. ■ You can use N in 1 copy feature with 100% copy size only. ■ (P) means Portrait and (L) means Landscape. 1 2 3 4 5 6 7 Press (Copy) to illuminate it in green. Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Place document face down in the direction shown below.
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality 1 2 3 Press Menu/Set, 3, 1. Press ▲ or ▼ to select Normal, Best or Fast. Press Menu/Set. Press Stop/Exit. 1.Quality Adjusting brightness 1 2 3 Press Menu/Set, 3, 2. Press ▲ to make a lighter copy. —OR— Press ▼ to make a darker copy. Press Menu/Set. Press Stop/Exit. 2.
Adjusting contrast You can change the contrast to help an image look sharper and more vivid. 1 2 3 Press Menu/Set, 3, 3. Press ▲ to increase the contrast. —OR— Press ▼ to decrease the contrast. Press Menu/Set. Press Stop/Exit. 3.Contrast Adjusting colour saturation 1 2 3 4 Press Menu/Set, 3, 4. 4.Color Adjust Press ▲ or ▼ to select Red, Green or Blue. Press Menu/Set. Press ▲ to increase the colour saturation. —OR— Press ▼ to decrease the colour saturation. Press Menu/Set.
Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
9 Important information Important Information for Australia IMPORTANT-For Your Safety. To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
International ENERGY STAR® Compliance Statement The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Important safety instructions 1 2 3 4 5 6 7 8 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product.
9 10 11 12 13 14 15 16 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded plug. Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.
Important Information for New Zealand Important Safety Instructions 1 2 3 4 5 6 7 8 9 10 11 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
12 13 14 15 16 17 18 19 20 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.
21 22 23 24 25 26 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions: ■ If the power cord is damaged or frayed. ■ If liquid has been spilled into the product. ■ If the product has been exposed to rain or water.
IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
Important Information for Some Countries Important Safety Instructions 1 2 3 4 5 6 7 8 9 10 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product near water. Do not place this product on an unstable cart, stand, or table. The product may drop, causing serious damage to the product.
11 12 13 14 15 16 If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Do not place anything in front of the machine that will block received faxes. Do not place nything in the path of received faxes. Do not touch a document during printing.
17 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
and routine 10 Troubleshooting maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.
ERROR MESSAGES ERROR MESSAGE CAUSE ACTION High Temperature The print head is too warm. Allow the machine to cool down. Ink Empty One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a colour fax, the machine’s ‘handshake’ will request that the fax be sent as black and white.
ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Out of Memory The machine’s memory is full. (Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in progress finish and then try again. —OR— Clear the data in the memory. To gain extra memory, you can turn off Fax Storage. (See Setting Fax Storage on page 6-2.) —OR— Print the faxes that are in the memory. (See Printing a fax from the memory on page 4-7.) (Printing operation in process) Reduce print resolution.
Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. 1 2 Remove any paper from the ADF that is not jammed. Pull the jammed document out toward the front of the machine. 3 Press Stop/Exit.
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray 2 Slowly pull out the jammed paper to remove it.
Paper is jammed inside the machine 1 Remove the jam clear cover. Pull the jammed paper out of the machine. Jam Clear Cover 2 3 4 Re-insert the jam clear cover. If you can not pull out the jammed paper, close the document support and the document tray and lift the open cover to the open position until it locks securely into place. Remove the jammed paper.
5 Close the top cover.
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. DIFFICULTY SUGGESTIONS Printing No printout Check the interface cable connection on both the machine and your computer. Check the machine is plugged in and not in the Power Save condition. One or more ink cartridges are empty.
DIFFICULTY SUGGESTIONS Printing (Continued) Smudged stain at the top center of the printed page. Make sure the paper is not too thick or not curled. (See About paper on page 1-9.) Printing appears dirty or ink seems to run. Make sure you are using the proper types of paper. (See About paper on page 1-9.) Don’t handle the paper until the ink is dry. Stains appear on the reverse side or at the bottom of the page. Make sure the Printer Platen is not dirty with ink.
DIFFICULTY SUGGESTIONS Printing Received Faxes (Continued) Received colour fax prints only in black and white. Replace the colour ink cartridges that are empty or nearly empty, and then ask the other person to send the colour fax again. (See Replacing the ink cartridges on page 10-23.) Check that Fax Storage is set to OFF. (See Setting Fax Storage on page 6-2.) Left and Right margins are cut off or a single page is printed on two pages. Turn on Auto Reduction.
DIFFICULTY SUGGESTIONS Handling Incoming Calls The machine ‘Hears’ Voice as CNG Tone. If your machine is set to Fax Detect ON, it is more sensitive to sounds. Your machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect (MFC-3240C only) on page 4-4 and Fax Detect (FAX-1840C only) on page 4-5.
Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility. The machine adjusts the modem speed for fax operations. 1 2 Press Menu/Set, 2, 0, 2. Press ▲ or ▼ to select Basic, (or Normal). 2.Compatibility For MFC-3240C, you can select High to return to 33600 bps. 3 Press Menu/Set. Press Stop/Exit. ■ Basic reduces the modem speed to 9600 bps.
How to improve print quality Cleaning the print head To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colours at a time (Cyan/Yellow/Magenta), or all four colours at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 2 Press Ink Management. Press ▲ or ▼ to select Test Print. Press Menu/Set. 3 Press ▲ or ▼ to select Print Quality. Press Menu/Set. 4 Press Colour Start. The machine begins printing the Print Quality Check Sheet.
8 9 10 Press 2 (No) for black or three Start Cleaning? colours with a problem. 1.Yes 2.No The LCD shows: Press 1 (Yes). The machine will start cleaning the print head. After cleaning is finished, press Colour Start. The machine will start printing the Print Quality Check Sheet again and then return to step 5. Press Stop/Exit. If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times.
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 2 3 4 Press Ink Management. Press ▲ or ▼ to select Test Print. Press Menu/Set. Press ▲ or ▼ to select Alignment. Press Menu/Set. Press Mono Start or Colour Start. The machine begins printing the Alignment Check Sheet. The LCD shows: Is Alignment OK? 1.Yes 2.
Checking the ink volume You can check the ink that is left in the cartridge. 1 Press Ink Management. 2 Press ▲ or ▼ to select Ink Volume. Press Menu/Set. 3 Press ▲ or ▼ to select the colour you Ink Volume want to check. Bk:The LCD shows the ink volume. 4 Press Stop/Exit. + (MFC-3240C only) You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in Software User’s Guide on the CD-ROM or MFC Remote Setup (Mac OS® X 10.2.
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before disconnecting it from the power source to ensure that all mechanical noise has stopped.
4 5 6 7 8 9 Close the top cover. Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. Unplug the machine from the electrical socket. Unplug the USB cable or LAN cable from the machine, if it is connected. If your machine has a handset, remove it and the handset curled cord. Wrap the machine in the bag and place it in the original carton with the original packing material.
10 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. (FAX-1840C only) (MFC-3240C only) 11 Close the carton.
Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth.
Cleaning the machine Printer Platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels and encoder film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
5 Remove the cartridge covers. Cartridge Cover DO NOT TOUCH Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. 6 Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it.
7 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, please be sure to select 2. If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.
Caution ■ Do not remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. ■ Do not touch the cartridge insertion slots. If you do so, the ink may stain your skin. ■ If ink stains your skin or clothing, wash with soap or detergent immediately.
A Appendix A Telephone Service for Australia Telstra® FaxStream® Duet® (Distinctive Ringing) Telstra® FaxStream® Duet® is an enhanced Public Switched Telephone Service (PSTS) offered by Telstra® that allows you to have an additional number on one phone line, with its own distinctive ring pattern. Telstra® FaxStream® Duet® is a call handling feature that helps users distinguish voice and facsimile calls.
How does Telstra® FaxStream® Duet® Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals. When FaxStream® Duet® is On and you receive a voice call all extension and external phones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern.
Set the Distinctive Ringing to ON 1 2 3 4 5 Disconnect the fax machine from any TAD or telephone company voice mail. Press Menu/Set, 2, 0, 3. 3.Distinctive The screen displays the current setting of this feature. Press ▲ or ▼ to select On (or Off). Press Menu/Set. Press Stop/Exit. Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls.
How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display. ■ If Out of Area appears on the display, it means that the call came from outside your caller ID service area or a public phone.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC. 1 Press Menu/Set, 2, 0, 4. 4.Caller ID 2 Press ▲ or ▼ to select Display# and press Menu/Set. If the name was not received, it will not be displayed. 3 Press ▲ or ▼ to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu/Set.
Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring. How Will the Fax Machine Treat All Other Numbers? FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number. When a call comes in to your main number, all the phones will ring.
How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off. Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage. If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to On. See below.
Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your MFC memory. To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC. 1 Press Menu/Set, 2, 0, 4. 4.Caller ID 2 Press ▲ or ▼ to select Display# and press Menu/Set. If the name was not received, it will not be displayed. 3 Press ▲ or ▼ to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu/Set.
Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your MFC.
Caller ID (For Singapore and Hong Kong) The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings. (See Printing Caller ID List on page A-13.) After a few rings, the screen displays the telephone number of your caller (or name, if available).
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set, 2, 0, 4. 4.Caller ID 2 Press ▲ or ▼ to select Display# and press Menu/Set. If the name was not received, it will not be displayed.
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51 ( 91 for New Zealand), the machine starts to receive a fax. (See Fax Detect (MFC-3240C only) on page 4-4 or Fax Detect (FAX-1840C only) on page 4-5.
Fax/Tel mode When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you are at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press #51 (#91 for New Zealand) between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 51 ( 91 for New Zealand).
Using a cordless external handset If the base unit of your cordless telephone is connected (see page A-17) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Not all brands of cordless phones are compatible for use with your MFC. Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 51 ( 91 for New Zealand). The preset Telephone Answer Code is #51 (#91 for New Zealand).
Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below. Extension Telephone External Telephone When you are using external or extension phone, the LCD shows Telephone (MFC-3240C only) or Ext. Tel in Use (FAX-1840C only).
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
Do not connect a TAD elsewhere on the same phone line. TAD TAD When you are using a TAD, the LCD shows Telephone (MFC-3240C only) or Ext. Tel in Use (FAX-1840C only). Connections The external TAD must be connected as shown above. 1 Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) 2 Record the outgoing message on your external TAD. 3 Set the TAD to answer calls. 4 Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 4-1.
Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to 20 seconds.
Multi-line connections (PBX) (For Australia and New Zealand only) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine.
B Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Navigation keys Access the menu Go to the next menu level Accept an option Scroll through the current menu level Go back to the previous menu level Exit the menu .... You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu 1.General Setup —OR— Press 2 for Fax menu 2.Fax —OR— Press 3 for Copy menu 3.Copy Press 0 for Initial Setup 0.
Select & Set to accept Select & Set to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 1.Mode Timer — 5 Mins 2 Mins 1 Min 30 Secs (Default for MFC-3240C) 0 Sec (Default for FAX-1840C) Off Sets the time to return to Fax mode. 2-4 2.Paper Type — Plain Inkjet Glossy Transprncy Sets the type of paper in the paper tray. 2-6 3.Paper Size — Letter Legal A4 A5 10x15cm Sets the size of the paper in the paper tray. 2-6 4.Volume 1.
Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup (Continued) 6.P.Save Setting — On Off Customizes the Power Save key not to receive fax in power save condition. 1-6 7.LCD Contrast — Light Dark Adjust the contrast of the LCD. 2-8 1.Setup Receive (In Fax mode only) 1.Ring Delay 02-10(02) (Example for Australia) Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 4-2 2.
Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax (Continued) 2.Setup Send (In Fax mode only) 1.Contrast Auto Light Dark Changes the lightness or darkness of faxes you send. 3-6 2.Fax Resolution Standard Fine S.Fine Photo Sets the default resolution for outgoing faxes. 3-7 3.Delayed Fax — Set the time of day in 24 hour format that the delayed faxes will be sent. 3-13 4.
Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax (Continued) 4.Report Setting 1.Transmission On On+Image Off Off+Image Initial setup for Transmission Verification Report and Journal Report. 7-1 2.Journal Period Every Every Every Hours Every Hours Every Hours Every Faxes Off 7-2 7 Days 2 Days 24 12 6 50 1.
Main Menu Submenu Menu Selections Options Descriptions Page 3.Copy 1.Quality — Best Normal Fast Selects the Copy resolution for your type of document. 8-12 2.Brightness — - + + + + + Adjusts the brightness. 8-12 3.Contrast — - + + + + + Adjusts the contrast for copies. 8-13 4.Color Adjust 1.Red R:R:R:R:R:- + + + + + Adjusts the amount of Red in copies. 8-13 2.Green G:G:G:G:G:- + + + + + Adjusts the amount of Green in copies. 3.
Main Menu Submenu Menu Selections Options Descriptions Page 0.Initial Setup 1.Receive Mode — Fax Only Fax/Tel External TAD Manual You can choose the receive mode that best suits your needs. 4-1 4-2 2.Date/Time — — Puts the date and time on the LCD and in headings of faxes you send. 2-1 3.Station ID — Fax: Name: Program your name and fax number to appear on each page you fax. 2-2 4.Tone/Pulse (Not available in New Zealand) — Tone Pulse Selects the dialling mode. 2-1 5.
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0, # and do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.
Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! " # $ % & ’ ( ) Press # for :;<=>?@[]^_ Press 0 for ÄËÖÜÀÇÈÉ0 +,-.
G Glossary ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3240C only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1840C only) Sending a fax without picking up the handset of the machine.
Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static. Compatibility group The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups. Contrast Setting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker. Delayed Fax Sends your fax at a specified later time that day.
Fax tones The signals sent by sending and receiving fax machines while communicating information. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 x 196 dpi. It is used for small print and graphs. Gray scale The shades of gray available for copying and faxing photographs.
Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One-Touch keys and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.
Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 392 x 203 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external TAD to your machine. Temporary settings You can select certain options for each fax transmission and copy without changing the default settings.
S Specifications Product description General Memory Capacity 8 MB Automatic Document Feeder (ADF) Up to 20 pages Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 gsm A4 size Paper Tray 100 Sheets 80 gsm Printer Type Ink Jet Print Method Piezo with 74 × 5 nozzles LCD (Liquid Crystal Display) 16 characters × 1 line Power Source 220 - 240V 50/60Hz Power Consumption (FAX-1840C) Minimum: Standby: Peak: Less than 4 Wh 8 Wh or less 24 Wh or less (MFC-3240C) Minimum: Standby: Peak: Less th
Dimensions 388 mm 277 mm 191 mm 361 mm 373 mm 551 mm 402 mm 364 mm 322 mm 364 mm Weight 5 kg Noise Operating: 42.
Print media Paper Input Paper Tray ■ Paper type: Plain paper, inkjet paper (coated paper), glossy paper*2, transparencies*1*2 and envelopes ■ Paper size: Letter, Legal*3, Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card and Post card. For more details, see Paper weight, thickness and capacity on page 1-12. ■ Maximum paper tray capacity: Approx.
Fax Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14400 bps (FAX-1840C) 33600 bps (MFC-3240C) Document Size ADF Width: 89 mm to 216 mm ADF Height: 127 mm to 356 mm Scanning Width 208 mm Printing Width 204 mm Gray Scale 256 levels Polling Types Standard, Secure, Timer Sequential: (B&W only) Contrast Control Automatic/Light/Dark (manual setting) Resolution • Horizontal 203 dot/inch (8 dot/mm) • Vertical Standard 98 line/inch (3.
Communication Source Public Switched Telephone Network. Memory Transmission Up to 300*1/250*2 pages (FAX-1840C) Up to 200*1/170*2 pages (MFC-3240C) Out of Paper Reception Up to 300*1/250*2 pages (FAX-1840C) Up to 200*1/170*2 pages (MFC-3240C) *1 “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Printer For FAX-1840C, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Apple® Macintosh® QuickDraw® Driver For Mac OS® 8.6-9.2/Mac OS® X 10.2.
Interfaces USB A Full-Speed USB 2.0 cable that is no longer than 2.0 m* * Your machine has a Full-Speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C only) NC-2200w External Wireless Print/Scan Server (Optional) Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network. Network types IEEE 802.11b wireless LAN Support for Windows® 98/98SE/Me/2000/XP Mac OS® X 10.2.
Index A Access codes, storing and dialling .............................. 5-6 ADF (automatic document feeder) ....................... 1-7, 3-4 Answering machine (TAD) ... A-18 connecting ..................... A-19 Automatic fax receive ....................... 4-1 Fax Detect ............. 4-4, 4-5 fax redial .......................... 3-3 transmission .................... 3-4 B Broadcasting .................... 3-11 setting up Groups for ....... 5-4 C Cancelling Fax Forwarding ................
E ECM (Error Correction Mode) ... 1-19 Envelopes ......................... 1-13 Equalization .................... 10-12 Error messages on LCD ... 10-1 Comm. Error ................... 10-1 Ink Empty ....................... 10-2 Near Empty .................... 10-2 No Paper Fed .................10-2 Not Registered ........3-2, 10-2 Out of Memory ............... 10-3 Unable to Change .......... 10-3 Unable to Clean .............10-3 Unable to Init. .................10-3 Unable to Print ...............
H HELP LCD messages ................ B-1 using navigation keys ... B-2 Menu Table .............. B-1, B-3 Hold .................................... 5-8 I Ink cartridges checking ink volume .... 10-17 replacing ...................... 10-23 Ink Dot Counter .............. 10-23 J Jacks EXT external telephone ...... A-18 TAD (answering machine) ................................... A-18 L LCD (liquid crystal display) ................................... B-1, B-2 contrast ............................
Q Quality key (copying) .......... 8-3 Quick-Dial ........................... 5-1 Access codes and credit card numbers setting up ....................... 5-6 Broadcasting .................. 3-11 using Groups ............... 3-11 Group dial changing ........................ 5-3 setting up Groups for Broadcasting ................ 5-4 One-Touch dial setting up ....................... 5-1 using ..............................3-2 Search ..............................3-3 Speed-Dial changing .......................
if you are having difficulty with copying ..................... 10-11 incoming calls ........... 10-11 phone line ................. 10-12 phone line difficulties ... 10-10 printing ........................ 10-8 Printing Received Faxes ........................ 10-9 receiving faxes .......... 10-10 scanning ................... 10-11 sending faxes ............ 10-10 software .................... 10-11 paper jam ....................... 10-5 print quality .................. 10-13 TX Lock ........................
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for External TAD, press 1. Fax/Tel, press 2. Fax Only, press 3. CHANGE RECEIVE MODE 1 long beep — Fax messages 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Changing Remote Access Code The cannot be changed. 1 Press Menu/Set, 2, 5, 3. 2 Enter a three-digit number from 000 to 999. 3 Press Menu/Set. 4 Press Stop/Exit. Remote Commands CHANGE FAX FORWARDING SETTING Press 9 5. then to Turn feature Off, press 1. Select Fax Forwarding, press 2. 2 Program Fax Forwarding Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6.
Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
