User manual

Troubleshooting
65
B
Out of Memory The machine’s memory is full. Fax sending or copy operation in
process
Do one of the following:
 Press Start to send or copy the scanned
pages.
 Press Stop/Exit and wait until the other
operations in progress finish, and then
try again.
 Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid
storing more faxes in the memory. (See
Advanced User’s Guide: Printing a fax
from the memory and Fax Storage.)
Print Unable XX The machine has a mechanical
problem.
Do one of the following:
 (For FAX-2840 and FAX-2845)

See Transferring your faxes or Fax
Journal report uu page 67 before
disconnecting the machine so you will
not lose any important messages. Then,
turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.
(For FAX-2940)
Turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.
 If the problem continues, call Brother
Customer Service or your local Brother
dealer.
Replace Drum It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit uu page 45.)
Replace Toner The toner cartridge is at the end
of its life. The machine will stop
printing until you replace the toner
cartridge.
While memory is available, faxes
will be stored in the memory.
If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused original Brother toner cartridge. This
will reset the Replace Toner mode. (See
Replacing the toner cartridge uu page 40.)
If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Advanced User’s
Guide: Toner Settings.
Error Message Cause Action