USER’S GUIDE MFC-3360C FAX-1860C FAX-1960C Version A
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-3360C, FAX-1860C and FAX-1960C (USA only) (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One Year Limited Warranty and Replacement Service (USA only) discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents Section I 1 General General Information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the Software User’s Guide (MFC-3360C only).....................................2 Viewing Documentation ...................................................................................2 Accessing Brother Support (For Windows®) ........
4 Security features 23 TX Lock (MFC-3360C and FAX-1860C).............................................................. 23 Setting and changing the TX Lock password ................................................ 23 Turning TX Lock on/off ..................................................................................24 Memory Security (FAX-1960C only) ....................................................................24 Setting and changing the Memory Security password ...............................
7 Telephone Services and External devices 40 Voice Operations ................................................................................................40 Making a telephone call .................................................................................40 Answering calls with the Speaker Phone (FAX-1960C) ................................40 Hold ...............................................................................................................40 Tone or pulse (Canada only) .......
9 Message Center (FAX-1960C only) 55 Message Center Mode ........................................................................................ 55 Setting up the Message Center ..................................................................... 55 Outgoing message (OGM) ............................................................................ 55 Fax/Tel OGM (Announcement) ..................................................................... 56 Activating Message Center memory......................
Section III Copy 13 Making copies 70 How to copy .........................................................................................................70 Entering Copy mode ......................................................................................70 Making a single copy .....................................................................................70 Making multiple copies ..................................................................................70 Stop copying ..............
B Troubleshooting and Routine Maintenance 90 Troubleshooting ...................................................................................................90 If you are having difficulty with your machine ................................................ 90 Error messages ...................................................................................................95 Transferring your faxes or Fax Journal report ...............................................98 Document jam .....................
D Specifications 121 General ..............................................................................................................121 Print media.........................................................................................................123 Fax.....................................................................................................................124 Message Center (FAX-1960C only)...................................................................
Section I General General Information Loading documents and paper General setup Security features I 2 8 18 23
1 General Information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
General Information c Viewing Documentation (For Macintosh®) If the language screen appears, click your language. The CD-ROM main menu will appear. 1 a Turn on your Macintosh ®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b c d Double-click the Documentation icon. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM.
Chapter 1 Accessing Brother Support (For Windows®) You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home Page. To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.
General Information Control panel overview 1 MFC-3360C 1 2 1 11 10 3 4 5 6 7 8 9 FAX-1860C 1 2 1 11 10 3 4 6 5 7 8 9 5 1
Chapter 1 FAX-1960C 1 2 1 13 12 11 10 3 4 6 1 2 3 4 6 5 On/Off You can turn the machine on or off. LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. One-Touch keys Instantly accesses your stored Quick-Dial numbers. Shift When held down, lets you access One-Touch numbers 6 to 10. Fax keys Redial/Pause Redials the last number called. It also inserts a pause when programming quick-dial numbers.
General Information 7 8 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. (Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. Menu keys: Menu Lets you access the Menu to program your settings in the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory.
2 Loading documents and paper Loading documents 2 You can send a fax, make copies, and scan (MFC-3360C only) from the ADF (automatic document feeder). Using the ADF Make sure documents written with ink are completely dry. a 2 1 The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF.
Loading documents and paper Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper. 1 3 Acceptable paper and other media 2 The print quality can be affected by the type of paper you are using in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
Chapter 2 Recommended media Improper Setup 2 To get the best print quality, we suggest using Brother paper. (See table below.) DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper We recommend using ‘3M Transparency Film’ when you print on transparencies. Brother paper 1 Paper Type Item Letter Plain BP60PL (USA only) 1 Letter Glossy Photo BP61GLL Letter Inkjet (Matte) BP60ML (USA only) • Extremely shiny or highly textured paper 4" × 6" in.
Loading documents and paper Choosing the right media 2 Paper type and size for each operation Paper Type Paper Size 2 Fax Cut Sheet Cards Envelopes Transparencies 2 Usage Copy Printer Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes A5 5.8 × 8.3 in.
Chapter 2 Paper weight, thickness and capacity 2 Paper Type Weight Thickness Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 0.003 to 0.006 in. (0.08 to 0.15 mm) 100 1 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 0.003 to 0.01 in. (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 0.01 in. (Up to 0.25 mm) 20 Photo 4" × 6" Up to 64 lb (Up to 240 g/m2) Up to 0.01 in. (Up to 0.28 mm) 20 Index Card Up to 32 lb (Up to 120 g/m2) Up to 0.006 in. (Up to 0.
Loading documents and paper c Loading paper and other media a 2 Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. If the paper support flap (1) is open close it. Open the output paper tray cover (2). Pull the paper tray completely out of the machine. 2 1 2 1 d Fan the stack of paper well to avoid paper jams and misfeeds. 2 Note Always make sure that the paper is not curled.
Chapter 2 f Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure that the paper side guides and paper length guide touch the edges of the paper. Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. g h Slowly push the paper tray completely into the machine.
Loading documents and paper Loading envelopes and post cards About envelopes How to load envelopes and post cards 2 a 2 Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. 2 2 Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m2). Some envelopes need margin settings to be set in the application. Make sure you do a test print first. Note If the envelopes or post cards are ‘doublefeeding,’ put one envelope in the paper tray at a time.
Chapter 2 If you have problems when printing on envelopes, try the following suggestions: a b Open the envelope flap. c Adjust the size and margin in your application. 16 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you may not be able to reach it.
Loading documents and paper Printable Area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper 1 Envelopes 3 4 3 4 1 2 Top (1) 2 Bottom (2) Left (3) Right (4) Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes 0.47 in.
3 General setup On/Off key 3 3 MFC-3360C and FAX-1860C On/Off setting When the machine is idle, you can turn it on and off by pressing the On/Off key. Fax — Receive: Off Note If you have connected an external telephone or TAD, it is always available. Turning the machine off a Available operations No machine operations will be available. (factory setting) Fax Fax Only Receive: External On 1 2 TAD 3 Press and hold down the On/Off key until the LCD shows Shutting Down. The LCD light goes off.
General setup Mode Timer FAX-1960C On/Off setting Receive mode Fax — Receive: Off Available operations No machine operations will be available. (factory setting) Fax Fax Only Receive: Manual 3 On 1 2 3 The machine has mode keys on the control panel: Fax, Scan (MFC-3360C only), and Copy. You can change the amount of time the machine takes after the last Scan or Copy operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.
Chapter 3 Paper Size 3 You can use five sizes of paper for printing copies: Letter, Legal, A4, A5 and 4" × 6" in. (10 × 15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page. a b c You can choose a range of volume levels, from High to Off. a b Press a or b to choose Letter, Legal, A4, A5 or 4"x6". Press OK.
General setup Vol Amplify:Off Note This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low or High. When the handset is replaced, the handset volume will remain until you change it again. • You can also adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (Incoming Messages) by pressing d or c .
Chapter 3 Setting Volume Amplify 3 Please carefully read Choosing the Handset Volume (For Volume Amplify) (MFC-3360C and FAX-1860C) on page 21. a b Press Menu, 1, 4, 5. Do one of the following. If none of the users are hearingimpaired, press a or b to select Off, and then press OK and go to step d. If some or all of the users are hearing-impaired, press a or b to select On, and then press OK. c Do one of the following.
4 Security features TX Lock (MFC-3360C and FAX-1860C) TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, so they will not be lost. 4 Setting and changing the TX Lock password 4 4 Setting the password 4 Note a b Press Menu, 2, 0, 1. c When the LCD shows Verify:, reenter the password. Press OK.
Chapter 4 Turning TX Lock on/off Turning TX Lock on a b Press Menu, 2, 0, 1. c Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. 4 Press a or b to choose Set TX Lock. Press OK. Turning TX Lock off a b 4 Press Menu. Enter the registered 4-digit password. Press OK. TX lock is automatically turned off. Note If you enter the wrong password, the LCD shows Wrong Password and stays offline.
Security features Setting and changing the Memory Security password 4 If you have already set the password, you will not need to set it again. a b Press Menu, 2, 0, 1. c When the LCD shows Verify:, reenter the password. Press OK. d Press Stop/Exit. a b c d 4 Enter a 4-digit number for the password. Press OK. Changing your Memory Security password Press Menu, 2, 0, 1. Press a or b to choose Set Password. Press OK. Enter a 4-digit number for the current password. Press OK.
Chapter 4 26
Section II Fax Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Message Center (FAX-1960C only) Remote fax options Printing Reports Polling II 28 34 40 50 55 59 65 67
5 Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. 5 (Fax), and Faxing from the ADF 5 a Make sure you are in Fax mode b c d Put the document face down in the ADF. . Dial the fax number. Press Black Start or Color Start. The machine starts scanning the document. 5 Broadcasting (Black & White only) Broadcasting is when the same fax message is automatically sent to more than one fax number.
Sending a fax Canceling a Broadcast in progress a b 5 Additional sending operations 5 Press Menu, 2, 6. The LCD will show the fax number being dialed. Sending faxes using multiple settings Press OK. The LCD will show the job number: When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode and real time transmission. XXXXXXXXX 1.Clear 2.Exit c Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit.
Chapter 5 Contrast 5 If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. a Make sure you are in Fax mode b c d Load your document. . To change the default fax resolution a Make sure you are in Fax mode b c Press Menu, 2, 2, 2. Press a or b to choose the resolution you want. Press OK. You can choose four different resolution settings for black & white faxes and two for color.
Sending a fax Dual access (Black & White only) Sending in real time for all faxes 5 You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. a Make sure you are in Fax mode b Press Menu, 2, 2, 5. Realtime TX:On c Note If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Black Start to send the scanned pages.
Chapter 5 Delayed Faxing (Black & White only) 5 During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step d. a Make sure you are in Fax mode b c Load your document. . Press Menu, 2, 2, 3. 3.Delayed Fax d Do one of the following: Press OK to accept the displayed time. Enter the time you want the fax to be sent (in 24-hour format). (For example, enter 19:45 for 7:45 PM.) Press OK. 1.Doc 2.
Sending a fax Sending a fax manually 5 Out of Memory message 5 Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. a b c If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.
6 Receiving a Fax 6 Receive modes 6 You must choose the receive mode depending on the external devices and telephone subscriber services you have on your lines. The diagrams will help you choose the correct mode. (For details about the receive mode, see Using receive modes on page 36.) Choosing the Receive Mode 6 To set up Distinctive Ring see page 42. MFC-3360C and FAX-1860C Do you use a Distinctive Ring subscriber service? Yes See Distinctive Ring.
Receiving a Fax To set up the Message Center see page 55. To set up Distinctive Ring see page 42. FAX-1960C Are you using the built-in Message Center? Yes See Message Center. No Do you use a Distinctive Ring subscriber service? Yes See Distinctive Ring.
Chapter 6 Using receive modes 6 Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 37.) Fax only 6 Fax only mode will automatically answer every call. If the call is a fax your machine will receive it. Fax/Tel 6 If Message Center Mode is Off, the receive mode returns to your original setting. (See Message Center Mode on page 55.
Receiving a Fax Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only, Fax/Tel or MC:Msg Ctr (FAX-1960C only) mode. If you have external or extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, choose the maximum number of rings. (See Using external and extension telephones on page 49 and Easy Receive on page 37.) If toll saver is on, then the ring delay setting has no effect.
Chapter 6 If Easy Receive is Semi: 6 The machine will only receive a fax call if you answered it using the machine’s handset, Speaker Phone or cordless handset. 6 If you are at the machine and answer a call first by lifting a handset, then press Black Start or Color Start. If you are not at your machine, press l 5 1 on the extension phone. (See Using external and extension telephones on page 49.
Receiving a Fax Printing a fax from the memory 6 If you are using the Paging or Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. a Press Menu, 2, 5, 3. 5.Remote Fax Opt 3.Print Fax b Press Black Start.
7 Telephone Services and External devices Voice Operations 7 Voice calls can be made either with the handset, cordless handset (FAX-1960C), the speaker phone (FAX-1960C), or an extension or external telephone. You can dial manually or use Quick-Dial numbers. microphone . To end the call, press Speaker Phone. If you have the FAX-1960C, please see the Digital Cordless Handset User’s Guide. a To make a telephone call do one of the following: (MFC-3360C and FAX-1860C) Pick up the handset.
Telephone Services and External devices Tone or pulse (Canada only) 7 If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below: a Do one of the following: When the machine is in Fax/Tel mode and pseudo/double-rings to tell you to pick up a voice call, you can only answer by picking up the machine’s handset or cordless handset and pressing (FAX-1960C) Pick up the cordless handset and press (Talk) or press Speaker Phone o
Chapter 7 Telephone services 7 Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Note You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it. 7 Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
Telephone Services and External devices Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Chapter 7 Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you answer a call, the Caller ID information disappears from the LCD, but the call information stays stored in the Caller ID memory.
Telephone Services and External devices Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax.
Chapter 7 Connections The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. 7 Recording an outgoing message (OGM) on an external TAD 7 Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
Telephone Services and External devices Special line considerations Roll over phone lines 7 7 A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’ to the next available phone line in a preset order.
Chapter 7 d External and extension phones Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine. 1 Connecting an external or extension telephone 2 7 You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below.
Telephone Services and External devices Using external and extension telephones Using remote codes 7 7 Fax receive code 7 If you answer a fax call on an extension or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 5 1, the machine starts to receive the fax.
8 Dialing and storing numbers How to Dial Manual dialing 8 a 8 Press all of the digits of the fax number. One-Touch Dialing Press Search/Speed Dial, the # (pound) key, and then the two digit Speed-Dial number. 8 Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key.
Dialing and storing numbers Search 8 You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically or use the dial pad and then the menu keys to search alphabetically. Fax Redial 8 If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again.
Chapter 8 Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10, hold down Shift as you press the One-Touch key. a b Press Menu, 2, 3, 1. c Enter the number (up to 20 digits). Press OK. d Do one of the following: Storing Speed-Dial numbers 8 You can store up to 100 two-digit Speed-Dial locations with a name.
Dialing and storing numbers Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: Press 1 to change the stored number. #05:MIKE 1.Change 2.Exit Press 2 to exit without making a change. If you chose 1, you will be able to change the stored number and name, or enter a new one.
Chapter 8 e Press OK when you have finished adding numbers. f Use the dial pad to enter a name for the Group. Press OK. g Press Stop/Exit. Note You can easily print a list of all your Quick-Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 66.) Dialing access codes and credit card numbers You can combine more than one Quick-Dial number when you dial.
9 Message Center (FAX-1960C only) Message Center Mode 9 The Message Center feature will store up to 99 incoming messages. Messages are stored in the order in which they are received. To enter Message Center mode, follow the steps below: a b to activate the Message 9 Msg Ctr This message will be played when a call is received. The caller will be able to leave a voice or fax message. This message is played when a call is received and your machine is set to Fax/Tel mode.
Chapter 9 Listening to your OGM a b c d Press Menu, 2, 7, 1. Press a or b to choose Msg Ctr OGM or F/T OGM. Press OK. to enter MC:Msg Ctr 9 Managing your messages 9 Press Menu, 2, 7, 1. Message Indicator Press a or b to choose Msg Ctr OGM or F/T OGM. Press OK. Press a or b to choose Erase OGM. Press OK. d Do one of the following: Voice:03 Fax:00 Fax messages are only stored when Fax Storage is turned on. To turn fax storage on press Menu 2, 5, 1. Press 2 to exit without erasing.
Message Center (FAX-1960C only) Printing fax messages 9 a b Once you print a new fax message stored in memory it will automatically be erased from the memory. a b c To erase all of your messages Press Play. After two seconds, the fax machine begins to play voice messages. 9 Press Erase. Press a or b to choose one of the options below. Then press OK. Erase All voice? All voice messages Erase All Fax? All fax messages Erase All Msg.
Chapter 9 Additional Message Center operations Setting maximum time for incoming messages 9 Press Menu, 2, 7, 2. Setup Msg Ctr c This way, when you call your machine for remote retrieval, if it rings three times you have no messages and can hang up to avoid a toll charge. The toll saver feature is only available when Message Center mode is on. When toll saver is On, it overrides your ring delay setting.If you are using Distinctive Ring do not use the Toll Saver feature.
10 Remote fax options 10 Remote fax options ARE NOTavailable for color fax. Paging You can use only one remote fax option at a time. When you choose Paging, your machine dials the pager number you have programmed, and then dials your Personal identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. Fax Forwarding 10 The fax forwarding feature lets you automatically forward your received faxes to another machine.
Chapter 10 Changing Remote Fax Options Note • You cannot change a paging number or PIN remotely. • If you have set Paging, a backup copy will automatically be printed at the machine. • If Paging is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white.
Remote fax options Remote Retrieval 10 You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The factory default code is inactive code (---l).
Chapter 10 Retrieving fax messages a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, press 9 6 2. d Wait for the long beep, and then use the dial pad to enter the number (up to 20 digits) of the remote fax machine where you want your fax messages sent to, followed by # #.
Remote fax options Remote fax commands 10 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details 91 Playing Voice messages (FAX-1960C) After one long beep, the machine plays the ICMs. 1 Repeat or Skip Backward Press 1 while listening to an ICM to repeat it.
Chapter 10 Remote commands 97 1 Fax 2 Voice 98 Operation details Check the receiving status (FAX-1960C only) You can check whether your machine has received any fax or voice messages. If yes, you will hear one long beep. If no, you will hear three short beeps. Change the Receive Mode (MFC-3360C and FAX-1860C) 1 External TAD If you hear one long beep, your change has been accepted.
11 Printing Reports Fax reports 11 Fax Journal (activity report) 11 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send. a b Press Menu, 2, 4, 1. Every 50 Faxes Press a or b to choose Off+Image, On, On+Image or Off. Press OK. Press Stop/Exit. Press a or b to choose an interval. Press OK.
Chapter 11 Reports 11 The following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.) 5.User Settings Lists your settings. How to print a report a b 11 Press Menu, 4.
12 Polling 12 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive 12 Setup for polling receive Make sure you are in Fax mode b Press Menu, 2, 1, 6. 6.Polling RX c d Enter the fax number you are polling.
Chapter 12 Polled transmit (Black & White only) 12 Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit a Make sure you are in Fax mode b c Load your document. 12 . Press Menu, 2, 2, 6. 6.Polled TX d Press a or b to choose On (or Off). Press OK. 1.Doc 2.Memory e Do one of the following: Press 1 to leave a paper document waiting in the ADF.
Section III Copy Making copies III 70
13 Making copies How to copy 13 Entering Copy mode 13 Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 19.) 13 Making multiple copies a Make sure you are in Copy mode b c Load your document. d Press Black Start or Color Start. 13 . Use the dial pad to enter the number of copies (up to 99). Note To sort your copies, press Options or Copy Options.
Making copies Changing copy quality 13 You can choose from a range of quality settings. The default setting is Normal. a Fast Best Press Menu, 3, 1. 1.Quality To temporarily change the quality setting, follow the instructions below: Normal To change the default setting, follow the instructions below: Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed. b Press a or b to choose Normal, Fast or Best. Press OK. c Press Stop/Exit.
Chapter 13 e Do one of the following: Use a or b to choose the enlargement or reduction ratio you want. Press OK. Use a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK. f Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Options or Copy Options key.
Making copies Making N in 1 copies 13 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. Important Place your document face down in the direction shown below: 2 in 1 (P) 13 Please make sure paper size is set to Letter or A4. 2 in 1 (L) You cannot use the Enlarge/Reduce setting with the N in 1. N in 1 color copies are not available. 4 in 1 (P) (P) means Portrait and (L) means Landscape.
Chapter 13 Sorting copies using the ADF (Black & White only) 13 You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a Make sure you are in Copy mode b c Load your document. d e f . Adjusting Brightness, Contrast and Color Brightness 13 To temporarily change the brightness setting, follow the instructions below: a Make sure you are in Copy mode Use the dial pad to enter the number of copies (up to 99). b c Load your document.
Making copies Contrast 13 Adjust the contrast to help an image look sharper and more vivid. 3.Contrast Press a or b to change the contrast. Press OK. c Press Stop/Exit. Color saturation 13 The color saturation can only be changed through the default setting. a Press Menu, 3, 4. a Make sure you are in Copy mode b c Load your document. d Press Options or Copy Options and a or b to select Paper Type. Press OK.
Chapter 13 Paper size 13 If copying on paper other than Letter or A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo 4"(W) × 6"(H) paper. a Make sure you are in Copy mode b c Load your document. d Press Options or Copy Options and a or b to select Paper Size. Press OK. e Press a or b to select the size of paper you are using Letter, Legal, A4, A5 or 4"(W)x 6"(H). Press OK. f Press Black Start or Color Start.
Section IV Software Software features (MFC-3360C only) IV 78
14 Software features (MFC-3360C only) c The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. 14 Click the heading you would like to read from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary V 80 90 111 121 130
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50° F and 95° F (10° and 35° C). CAUTION • Avoid placing your machine in a high-traffic area. • Avoid placing your machine on a carpet.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. Note (FAX-1960C only) If there are faxes in the machine's memory you need to print them or save them before unplugging the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, seeTransferring faxes to another fax machine on page 98.) WARNING There are high voltage electrodes inside the machine.
DO NOT put your hands on the edge of the machine under the panel cover or touch the document feed rollers. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury.
Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.
WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location. • This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.
Safety and Legal 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
17 To reduce the risk of fire, electric shock and injury to people, note the following: Do not use this product near appliances that use water, a swimming pool, or in a wet basement. Do not use the machine during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak. 18 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Safety and Legal If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Safety and Legal Legal limitations for copying A Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
B Troubleshooting and Routine Maintenance Troubleshooting B B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in text or graphics. Clean the print head. (See Cleaning the print head on page 106.) Try using the recommended types of paper. (See Acceptable paper and other media on page 9.) The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 106.) Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 108.
Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off. You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.
Troubleshooting and Routine Maintenance Sending Faxes Difficulty Suggestions Cannot send a fax Check all line cord connections. Make sure that the Fax key is illuminated. (See Entering Fax mode on page 28.) Ask the other party to check that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on page 66.) Make sure the panel cover is completely closed. Transmission Verification Report says ‘Result:NG’ or ‘Result:ERROR’.
Menu Setting Difficulty Difficulty Suggestions The machine beeps when you try to access the Setup Receive menu. If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive setting is available only when the machine is in Fax mode. Copying Difficulty Difficulty Cannot make a copy Suggestions Make sure that the Copy key is illuminated. (See Entering Copy mode on page 70.) Make sure the panel cover is completely closed.
Troubleshooting and Routine Maintenance Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Cause Change Unable XX The machine has a mechanical problem.
Error Message Cause Action DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to off. (See Turning off Distinctive Ring on page 43.) High Temperature The print head is too warm. Allow the machine to cool down. Init Unable XX The machine has a mechanical problem. Open the upper jam clear cover and remove any foreign objects inside the machine.
Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray, and then press Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start. The paper is jammed in the machine. See Printer jam or paper jam on page 99. No Response/Busy The number you dialed does not answer or is busy.
Transferring your faxes or Fax Journal report Transferring Fax Journal report to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. If the LCD shows: Change Unable XX Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX Tel Disabled a b Press Menu 9, 0, 2. c Press Black Start. Enter the fax number to which the Fax Journal report will be forwarded. Document jam we recommend transferring your faxes to another fax machine.
Troubleshooting and Routine Maintenance Document is jammed inside the panel cover a Take out any paper from the ADF that is not jammed. b c Open the panel cover. Printer jam or paper jam B B Take out the jammed paper depending on where it is jammed in the machine. a Pull the paper tray (1) out of the machine. Pull the jammed document out. 1 b Pull out the jammed paper (1). 1 d e Close the panel cover. Press Stop/Exit.
d Remove the Lower Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. f Open the Upper Jam Clear Cover (1). Make sure that there is no jammed paper left in the corners of the machine. 1 1 Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. e 100 g Close the Upper Jam Clear Cover. h Push the paper tray firmly back into the machine.
Troubleshooting and Routine Maintenance Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. a Do one of the following: (MFC-3360C and FAX-1960C) Press Menu, 0, 5. (FAX-1860C) Press Menu, 0, 4. b Press a or b to choose Detection or No Detection. Press OK. c Press Stop/Exit.
Routine maintenance Replacing the ink cartridges B B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD. The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Troubleshooting and Routine Maintenance e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. M f g WARNING If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned. brother XXXX Lift each lock release lever and gently push it until it clicks, and then close the ink cartridge cover. If you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one.
Clean the outside of the machine as follows: Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package. a Pull the paper tray (1) completely out of the machine. DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.
Troubleshooting and Routine Maintenance d Cleaning the machine printer platen Lift the output paper tray cover and wipe the inside and outside of the paper tray with a soft cloth to remove dust. B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). e If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. Close the output paper tray cover and put the paper tray firmly back in the machine.
Cleaning the paper pick-up roller a Pull the paper tray completely out of the machine. b Unplug the machine from the AC power outlet and remove the Lower Jam Clear Cover (1). Cleaning the print head B To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages.
Troubleshooting and Routine Maintenance Checking the print quality B h If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a b c Press a or b to choose Print Quality. Press OK. d Press Color Start. The machine begins printing the Print Quality Check Sheet. e Check the quality of the four color blocks on the sheet. Is Quality OK? 1.Yes 2.
Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. a b Press Ink. B Checking the ink volume You can check the ink that is left in the cartridge. a b Press a or b to choose Test Print. Press OK. c Press a or b to choose Alignment. Press OK. d Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet. Press Ink. Press a or b to choose Ink Volume. Press OK.
Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine’s serial number on the LCD. a Press Menu, 5, 1. B Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION 1.Serial No. b Press OK. XXXXXXXXX c Press Stop/Exit. B B It is important to allow the machine to ‘park’ the print head after a print job.
CAUTION If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty. d Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine. e Unplug the machine from the AC power outlet.
C Menu and Features On-screen programming Memory storage C Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. C Even if there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas mode, and so on) will be lost. You may have to reset the date and time.
Menu keys To access the menu mode: C a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Access the menu. Press 0 for Initial Setup. Go to the next menu level. You can scroll more quickly through each menu level by pressing a or b for the direction you want. Accept an option. Go back to the previous menu level. Delete an incorrect letter when you need to enter text into the machine. Scroll through the current menu level.
Menu and Features Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 1.Mode Timer — 0 Sec* (FAX-1860C and FAX-1960C) Sets the time to return to Fax mode. 19 Sets the type of paper in the paper tray.
Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 4.Volume 3.Speaker Off Adjusts the speaker volume. 20 Adjusts the handset volume. 21 For the hearing-impaired, you can set the volume to the Vol Amplify:On setting on a permanent or temporary basis. 22 Changes for Daylight Savings Time automatically. 22 Customizes the On/Off key to receive faxes even in off mode. 18 Adjusts the contrast of the LCD.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax 1.Setup Receive 2.F/T Ring Time 20 Sec* 37 (Continued) (In Fax mode only) 30 Sec Sets the pseudo/doublering time in Fax/Tel mode. (Continued) 40 Sec Receives fax messages without pressing Start. 37 Allows you to answer all calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these codes. 49 Cuts the size of incoming faxes. 38 70 Sec 3.
Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax 3.Set Quick-Dial 1.One-Touch Dial — Stores One-Touch Dial numbers, so you can dial by pressing only a few keys (and Start). 50 2.Speed-Dial — Stores Speed-Dial numbers, so you can dial by pressing only a few keys (and Start). 52 3.Setup Groups — Sets up a Group number for Broadcasting. 53 1.Transmission On Sets initial setup for Transmission Verification Report and Fax Journal. 66 (Continued) 4.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax 0.Miscellaneous 1.TX Lock (MFC-3360C and FAX-1860C) — Stops unauthorized users from changing the machine’s current settings. 23 1.Mem Security (FAX-1960C only) — Prohibits most functions except receiving faxes into memory. 24 2.Compatibility High* Adjusts the equalization for transmission problems.
Main Menu Submenu Menu Selections Options Descriptions Page 3.Copy 4.Color Adjust 1.Red R:- nnnno + Adjusts the amount of Red in copies. 75 (Continued) R:- nnnon + R:- nnonn +* R:- nonnn + R:- onnnn + 2.Green G:- nnnno + G:- nnnon + Adjusts the amount of Green in copies. G:- nnonn +* G:- nonnn + G:- onnnn + 3.Blue B:- nnnno + B:- nnnon + Adjusts the amount of Blue in copies. B:- nnonn +* B:- nonnn + B:- onnnn + 4.Print Reports 5.Machine Info. 118 1.
Menu and Features MFC-3360C and FAX-1960C Main Menu Submenu Menu Selections Options Descriptions Page 0.Initial Setup 1.Receive Mode (MFC-3360C) — Fax Only* Choose the receive mode that best suits your needs. 34 Choose the receive mode that best suits your needs. 34 See Quick Setup Guide Fax/Tel External TAD Manual 1.Receive Mode (FAX-1960C) — Fax Only* Fax/Tel Manual 2.Date/Time — — Puts the date and time on the LCD and in headings of faxes you send. 3.
Entering Text Special characters and symbols C Press l, # or 0, and then press d or c to move the cursor under the special character or symbol you want. Then press OK to choose it. When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.
D Specifications D General D Memory Capacity 16 MB Memory Backup Approx.
Dimensions MFC-3360C and FAX-1860C 12.8 in. (325 mm) 8.4 in. (214 mm) 16.0 in. (407 mm) 11.5 in. (292 mm) 19.3 in. (490 mm) FAX-1960C 12.8 in. (325 mm) 8.0 in. (202 mm) 16.6 in. (422 mm) Weight Noise MFC-3360C and FAX-1860C: 13.2 lb (6.0 kg) FAX-1960C: 13.4 lb (6.
Specifications Print media Paper Input D Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper 2, transparencies 1 2 and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4" × 6", Index card and Post card 3. Width: 3.5 in (89 mm) – 8.5 in (216 mm) Height: 5.0 in (127 mm) – 14.0 in (356 mm) For more details, see Paper weight, thickness and capacity on page 12.
Fax D Compatibility Coding System Modem Speed ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback Document Size 33,600 bps ADF Width: 3.5 in. to 8.5 in. (89 mm to 215.9 mm) Scanning Width Printing Width Gray Scale Polling Types Contrast Control ADF Height: 5 in. to 14 in. (127 mm to 355.6 mm) 8.2 in. (208 mm) 8.03 in. (204 mm) 256 levels Standard, Sequential: (Black only) Automatic/Light/Dark Resolution (manual setting) Horizontal 203 dot/in. (8 dot/mm) Vertical Standard 98 line/in. (3.
Specifications Message Center (FAX-1960C only) D Message Center Yes ICM Recording Time Max. 29 minutes / Max. 99 messages (Max. 180 secs / 1 message) Toll Saver Yes OGM Yes Recording OGM Time 20 Secs Digital Cordless Handset (FAX-1960C only) Frequency 5.8 GHz Technology FHSS (Frequency Hopping Spread Spectrum) Multi Handset Capability Up to 4 handsets 1 D Dimensions 6.06 in. (154 mm) 1.24 in. (31.6 mm) 1.95 in. (49.6 mm) Weight (including battery) 5.
Copy Color/Black Document Size D Yes/Yes ADF Width: 3.5 in. to 8.5 in. (89mm to 215.9 mm) ADF Height: 5 in. to 14 in. (127mm to 355.
Specifications Printer D Note You can download the free Brother Printer Driver and PC-FAX Send driver from the Brother Solutions Center for use with the FAX-1860C and FAX-1960C. Visit us at: http://solutions.brother.com • Please download the printer driver first before connecting the machine to your computer with the USB cable. • You must use an appropriate USB cable. If you do not have one, please purchase a USB 2.0 interface cable that is no longer than 6 feet (2 meters). • Your machine has a USB 2.
Interface D USB A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1 2 1 Your machine has a USB 2.0 interface. This interface is compatible with USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported for Macintosh®.
Specifications Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset or pressing Hook/Hold or Speaker Phone.
Glossary Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it. Fine resolution Resolution is 203 × 196 dpi. It is used for small print and graphs.
OCR (optical character recognition) (MFC-3360C only) The bundled (ScanSoft® Paperport® SE with OCR or Presto!® PageManager) software application converts an image of text to text you can edit. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One-Touch Key together. Out of Paper Reception Receives faxes into the machine's memory when the machine is out of paper.
Glossary Station ID The stored information that appears on the top of faxed pages. It includes the sender's name and fax number. Super Fine resolution 392 × 203 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external device or answering machine to the EXT. jack of your machine. Telephone Answer Code (For Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension phone by pressing this code (# 5 1).
F Index A Accessories and supplies ......................... iii ADF (automatic document feeder) ........ 8, 28, 40 Answering machine (TAD) .......................45 connecting .............................................46 Apple® Macintosh® ................................127 See Software User's Guide on the CD-ROM. .................................................. Automatic fax receive .............................................34 Easy Receive .....................................
E Easy Receive ...........................................37 Envelopes ................................... 11, 13, 15 Error messages on LCD ..........................95 Change Unable .....................................95 Clean Unable ........................................95 Comm. Error .........................................95 Init. Unable ............................................95 Ink Empty ..............................................96 Near Empty ...........................................
J O Jacks convert to RJ11 jack triplex adapter ....................................47 EXT external telephone .............................45 TAD (answering machine) .................45 Jams document ..............................................98 paper .....................................................99 One-Touch changing ............................................... 53 setting up .............................................. 52 using .....................................................
Q Quality (copying) ......................................70 Quick-Dial Access codes and credit card numbers ......................................... 53, 54 Broadcasting .........................................28 using Groups .....................................28 Group dial changing ............................................53 setting up Groups for Broadcasting ...53 One-Touch changing ............................................53 setting up ...........................................52 using .......
scanning .............................................94 sending faxes .....................................93 software .............................................94 paper jam ..............................................99 print quality ................................. 106, 107 Two-line phone system ............................47 TX Lock ....................................................24 V Volume, setting beeper ...................................................20 handset ........................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only.
