Brother Laser Printer USER’S GUIDE HL-5240 HL-5250DN For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.
Using this guide Symbols used in this guide We use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects. Improper Setup icons alert you to devices and operations that are not compatible with the printer.
Safety precautions To use the printer safely WARNING There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure that you have turned off the power switch and unplugged the printer from the AC power outlet. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the printer, some internal parts of the printer will be extremely hot.
DO NOT remove or damage the caution labels located on or around the fuser. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. DO NOT use flammable substances near the printer. Doing this might cause a fire or electrical shock.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, Macintosh and TrueType are registered trademarks of Apple Computer, Inc in the United States and other countries. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard Company.
Table of Contents 1 About this Printer What is in the box? ....................................................................................................................................1 Interface cable .....................................................................................................................................1 Front view ............................................................................................................................................2 Back view ....
5 Options Lower tray unit (LT-5300) ........................................................................................................................56 DIMM .......................................................................................................................................................57 DIMM types .......................................................................................................................................57 Installing extra memory ....................
Quick reference for bar code control commands...................................................................................111 Print bar codes or expanded characters..........................................................................................111 B Appendix (For Europe and Other Countries) Brother Numbers ...................................................................................................................................118 Important information: Regulations.................
1 About this Printer What is in the box? When you unpack the printer, make sure that you have all of the following parts. Printer CD-ROM Quick Setup Guide Drum unit and toner cartridge assembly AC power cord Interface cable An interface cable is not a standard accessory. Buy the proper interface cable for the interface you want to use (USB, parallel or network). USB cable Do not use a USB interface cable that is longer than 6 feet (2.0 meters).
1.
1. About this Printer Back view 8 1 7 2 6 3 5 4 1 Back cover 2 Duplex Tray (For HL-5250DN) 3 AC power connector 4 HL-5250DN: Network status LEDs (Light Emitting Diodes) 5 HL-5250DN: 10/100BASE-TX port 6 USB interface connector 7 DIMM cover 8 Parallel interface connector Note The printer illustration is based on HL-5250DN.
1. About this Printer Positioning the printer Read the following before you use the printer. Power supply Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should be no longer than 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier, shredder and so on.
2 Printing Methods About paper Type and size of paper The printer loads paper from the installed paper tray or the multi-purpose tray. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Tray 1 Multi-purpose tray MP Tray Optional lower tray unit Tray 2 / Tray 3 Duplex tray for automatic duplex printing (For HL-5250DN) DX When looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking p in the table.
2. Printing Methods MP Tray Paper size Width: 69.9 to 215.9 mm (2.75 to 8.5 in.) Tray 1 Tray 2, Tray 3 Legal 1, Legal 1, A4, Letter, B5 (ISO), Executive, A5, A6, B6 (ISO) A4, Letter, B5 (ISO), Executive, A5, B6 (ISO) 250 sheets 250 sheets DX A4, Letter, Legal 1 Length: 116 to 406.4 mm (4.57 to 16 in.) Number of sheets (80 g/m2 / 21 lb) 1 50 sheets Legal size paper is not available in some regions outside the USA and Canada.
2. Printing Methods Types of envelopes Most envelopes will be suitable for your printer. However, some envelopes may have feed and print quality problems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction.
2. Printing Methods Printable area When using PCL (standard driver) emulation, the edges of the paper that cannot be printed on are shown in the tables below. Note When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in.). Portrait 1 2 4 3 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 2 6.
2. Printing Methods Printing methods Printing on plain paper, bond paper and transparencies Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 For the proper paper to use, see About paper on page 5. a Choose the following from the printer driver: Paper Size ............................ (1) Media Type ........................... (2) Paper Source ....................... (3) and any other settings.
2. Printing Methods b Pull the paper tray completely out of the printer. c While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. For legal size paper 1, press in the paper-guide release lever and pull out the back of the paper tray. 1 d Legal size paper is not available in some regions outside the USA and Canada. Put paper in the tray, and below the maximum paper mark (b).
2. Printing Methods e f Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer. g Send the print data to the printer. Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. Note • The side to be printed on must be face down. • When printing on transparencies, remove each transparency at once after printing.
2. Printing Methods Printing on plain paper, bond paper or transparencies from the MP tray MP Tray mode is automatically turned on when paper is put in the multi-purpose tray. For the proper paper to use, see About paper on page 5. a Choose the following from the printer driver: Paper Size ............................ (1) Media Type ........................... (2) Paper Source ....................... (3) and any other settings.
2. Printing Methods b Open the MP tray and lower it gently. c Pull out the MP tray support flap (1). 1 d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
2. Printing Methods e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. f While pressing the paper-guide release lever, slide the paper guide to fit the paper size. g Send the print data to the printer. Note • The side to be printed on must be face up with the leading edge (top of the paper) in first. • When printing on transparencies, remove each transparency at once after printing.
2. Printing Methods Printing on thick paper, labels and envelopes MP Tray mode is automatically turned on when paper is put in the multi-purpose tray. For the proper paper to use, see About paper on page 5 and Types of envelopes on page 7. a Choose the following from the printer driver: Paper Size ............................ (1) Media Type ........................... (2) Paper Source ....................... (3) and any other settings.
2. Printing Methods b Open the MP tray and lower it gently. c Pull out the MP tray support flap (1). 1 d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
2. Printing Methods e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. Note • Envelope joints that are sealed by the manufacturer should be secure. • The side to be printed on must be face up. • All sides of the envelope should be properly folded without wrinkles or creases. f While pressing the paper-guide release lever, slide the paper guide to fit the paper size. g Send the print data to the printer.
2. Printing Methods Note • If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from the Basic tab. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope in first, then print again. • When you put paper in the MP tray, remember the following: • Put the leading edge (top of the paper) in first and push it gently into the tray. • Make sure that the paper is straight and in the proper position in the MP tray.
2. Printing Methods Duplex Printing The supplied printer drivers for Windows® 95/98/Me/2000/XP and Windows NT® 4.0, Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.4 or greater all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper If the paper is thin, it may wrinkle. If paper is curled, straighten it and then put it back in the paper tray or the MP tray.
2. Printing Methods Note • If you choose the Paper Source to be Auto Select, put the printed even-numbered pages in the MP tray. • When you put paper in the paper tray, first empty the tray. Next, put the printed pages in the tray, with the printed side face up. (Do not add the printed pages to the top of a stack of unprinted paper.) Manual duplex printing from the MP tray Note Before putting the sheets back in the MP tray, you will have to straighten them or you may get paper jams.
2. Printing Methods Paper orientation for manual duplex printing The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 and then page 1 on the first sheet of paper. It will print page 4 and then page 3 on the second sheet of paper. It will print page 6 and then page 5 on the third sheet of paper, and so on.
2. Printing Methods Automatic duplex printing (For HL-5250DN) Note • The screens in this section are from Windows® XP. The screens on your PC may vary depending on your operating system. • Use A4, Letter or Legal size paper when you use the automatic duplex printing function. • Make sure that the back cover is closed. • Make sure that the duplex tray is installed correctly in the printer. • If paper is curled, straighten it and then put it back in the paper tray. • You should use regular paper.
2. Printing Methods 4 Click OK. The printer will print on both sides of the paper automatically. Booklet printing (For Windows printer driver) a b c d e Put paper in the paper tray or MP tray. Open the Properties dialog box in the printer driver. From the General tab, choose the Printing Preferences icon. From the Advanced tab, choose Duplex and Use Duplex Unit or Manual Duplex, and then choose Booklet Printing. Click OK. The printer will print a booklet automatically.
3 Driver and Software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). The printer drivers for the following version of Windows® and Macintosh® are on the CD-ROM we have supplied or on the Brother Solutions Center at http://solutions.brother.com. Install the drivers by following the Quick Setup Guide.
3. Driver and Software You can change the following printer settings when you print from your computer.
3. Driver and Software Features in the printer driver (For Windows®) For more information, see the Help text in the printer driver. Note • The screens in this section are from Windows® XP. The screens on your PC will vary depending on your operating system. • If you are using Windows® 2000 or XP, you can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Printer Properties dialog box. • If you are using Windows NT® 4.
3. Driver and Software Advanced tab 1 2 3 4 5 Change the tab settings by clicking one of the following icons: Print Quality (1) Duplex Printing (2) Watermark (3) Page Setting (4) Device Options (5) Print Quality Resolution You can change the resolution as follows: • 1200 dpi • HQ 1200 • 600 dpi • 300 dpi Note If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower.
3. Driver and Software Toner Save Mode You can save running costs by turning on the Toner Save Mode, which reduces the print density. Note • We do not recommend Toner Save for printing Photo or Gray Scale images. • Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution. Print Setting You can manually change the print setting. • Auto Choosing Auto will allow automatic printing with the most suitable print settings for your print job.
3. Driver and Software Device Options You can set the following in Printer Function: (You can jump to the page for each Printer Function by choosing the function name in the list below.) Job Spooling Quick Print Setup Sleep Time Status Monitor Macro Administrator (For Windows® 95/98/Me only) Insert Command/File (For Windows® 95/98/Me only) Page Protection Print Date & Time Density adjustment Error Message Printout Note The Printer Function list may vary depending on the model.
3. Driver and Software Job Spooling The printer keeps the last print job sent to it in memory. To reprint the last document, press Go and hold it down for about 4 seconds until all the LEDs light up in order (Toner, Drum, Paper, Status), and then release Go. Within 2 seconds press Go the number of times you want to reprint. If you don’t press Go within 2 seconds, a single copy will be printed.
3. Driver and Software Administrator (For Windows® 95/98/Me only) Administrators have the authority to limit the number of copies, scaling setting and watermark setting functions. • Password Enter the password into this box. • Set Password Click here to change the password. • COPY LOCK Lock the copy pages selection to prevent multiple copy printing. • WATERMARK LOCK Lock the current settings of the Watermark option to prevent changes being made.
3. Driver and Software Accessories tab Note From the Start menu, select Control Panel and then Printers 1. Right-click the Brother HL-5240/5250DN series icon and select Properties to access the Accessories tab. 1 Printers and Faxes for Windows ® XP users. 1 3 2 Available Options (1) You can manually add and remove the options that are installed on the printer. Paper Source Setting (2) This feature identifies the paper size defined for each paper tray.
3. Driver and Software Support tab 3 1 2 4 5 6 Version (1) Displays the printer driver version. Web Update (2) You can check the Brother web site for updated drivers, and automatically download and update the printer driver on your PC. Brother Solutions Center (3) The Brother Solutions Center (http://solutions.brother.com) is a web site offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer.
3. Driver and Software Features in the BR-Script (PostScript® 3™ language emulation) printer driver (For Windows®) For more information, see the Help text in the printer driver. Note The screens in this section are based on HL-5250DN with Windows® XP. The screens on your PC may vary depending on the printer model and your operating system. Device Settings tab Choose the options you have installed.
3. Driver and Software Printing Preferences Note If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-5240/HL-5250DN BR-Script3 Properties dialog box. Layout tab You can change the layout setting by choosing the settings for Orientation, Print on Both Sides (Duplex), Page Order and Pages Per Sheet. Paper/Quality tab Choose the Paper Source.
3. Driver and Software Advanced options 1 2 3 a b c Choose the Paper Size and Copy Count (1). Set the Scaling and TrueType Font settings (2). You can change settings by choosing the setting in the Printer Features list (3): Print Quality Media Type Toner Save You can save running costs by turning on the Toner Save, which reduces the print density. Sleep Time See Device Options on page 29.
3. Driver and Software Features in the printer driver (For Macintosh®) This printer supports Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.4 or greater. Note The screens in this section are from Mac OS® X 10.4. The screens on your Macintosh® will vary depending on your operating system. Page Setup You can set the Paper Size, Orientation and Scale. Layout Set the Pages per Sheet, Layout direction and Border. Pages per Sheet Choose how many pages will appear on each side of the paper.
3. Driver and Software Print Settings You can change settings by choosing the setting in the Print Settings list: Basic tab Resolution You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Note If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower. Media Type You can change the media type as follows: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Transparencies • Envelopes • Env.Thick • Env.
3. Driver and Software Advanced tab Print Quality You can change the print quality as follows: • Brother Photo This is a photograph mode (gradation priority). Choose this setting for printing photographs that have continuous gradation. You can represent soft contrasts between various shades of gray. • Brother Graphics This is a graphics mode (contrast priority). Choose this setting for printing text and figures, such as business and presentation documents.
3. Driver and Software Uninstalling the printer driver You can uninstall the printer driver that you installed with the following steps. Note • This is not available if you installed the printer driver from the Windows Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall. Printer driver for Windows® For Windows® XP a b c Click the Start button, point to All Programs and then to your printer name. Click UnInstall.
3. Driver and Software Brother Laser driver for Macintosh® For Mac OS® X 10.2.4 or greater a b c d Disconnect the USB cable between the Macintosh and your printer. e Drag the HL-MFLPro folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. f Restart the Macintosh®. 1 Restart the Macintosh®. Log on as an ‘Administrator’.
3. Driver and Software Software Software for networks (For HL-5250DN only) BRAdmin Professional (For Windows®) The BRAdmin Professional is a utility for managing your Brother network enabled printers that are running under Windows® 95/98/Me/2000/XP and Windows NT® 4.0. It allows you to easily configure and check the status of your printer on the network. BRAdmin Light (For Macintosh®) The Brother BRAdmin Light software is a Java™ application that is designed for the Apple® Mac OS®X environment.
3. Driver and Software About emulation modes This printer has the following emulation modes. You can change the setting using Remote Printer Console or a Web browser. HP LaserJet Mode The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL6 language of the Hewlett-Packard® LaserJet laser printer. Many applications support this type of laser printer. Using this mode will allow your printer to run at its best with those applications.
3. Driver and Software Automatic interface selection This printer has an automatic interface selection feature that is turned on by default. This lets it automatically change the interface to IEEE 1284 parallel, USB, or Ethernet depending on which interface is receiving data. When you use the parallel interface, you can turn the high-speed and bi-directional parallel communications on or off by using Remote Printer Console. (See Remote Printer Console on this page.
4 Control Panel LEDs (Light Emitting Diodes) This section refers to the four LEDs Toner, Drum, Paper and Status, and two buttons Go and Job Cancel on the control panel. The LED indications shown in the table below are used in the illustrations in this chapter. LED is off. LED is on. or or LED is blinking. or or Note When the power switch is off or the printer is in sleep mode, all the LEDs are off.
4. Control Panel LED Printer status Sleep mode The power switch is off or the printer is in sleep mode. Pressing Go wakes up the printer from sleep mode to ready mode. Ready to print The printer is ready to print. Warming up The printer is warming up. Cooling down The printer is cooling down. Wait for a few seconds until inside of the printer has cooled down. Receiving data The printer is either receiving data from the computer, processing data in memory or printing the data.
4. Control Panel LED Printer status Data remaining in memory There is remaining print data in the printer memory. If the yellow Status LED is on for a long time and nothing has printed, press Go to print the remaining data in memory. Toner low Indicates that the toner cartridge is nearly empty. Buy a new toner cartridge and have it ready for when Toner life end is indicated. The Toner LED will turn on for 2 seconds and off for 3 seconds. Toner life end Replace the toner cartridge with a new one.
4. Control Panel LED Printer status No paper Put paper in the tray. Then press Go. See Printing on plain paper, bond paper and transparencies on page 9 or Printing on thick paper, labels and envelopes on page 15. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 84. If the printer does not start printing, press Go. Incorrect Paper size for Duplex (For HL-5250DN) Prees Go or Job Cancel.
4. Control Panel Service call indications If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by lighting up all the LEDs as shown below. If you see the service call indication shown above, turn off the power switch, wait a few seconds, and then turn it back on and try to print again.
4. Control Panel For example, the LED indication below shows a fuser unit failure. Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to the above table. Note Make sure that the front cover is completely closed before you report a service call.
4. Control Panel Control panel buttons The control panel buttons have the following functions: Cancel printing If you press Job Cancel while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in sleep mode, press Go or Job Cancel to wake the printer up and go to the Ready state. Error recovery If there is an error, the printer will recover automatically from some errors.
4. Control Panel Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button a b c d Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch. First all the LEDs will light up, and then the Status LED will turn off. Release Go. Make sure that all the LEDs have turned off. Press Go again. The printer will print a test page.
4. Control Panel Print a Printer Settings page You can print the current settings using the control panel button or printer driver. Using the control panel button a b c Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the ready state. Press Go three times within 2 seconds. The printer will print the current printer settings page.
4. Control Panel Print Fonts You can print a list of the internal fonts using the control panel button or printer driver. Using the control panel button a b c d Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch. First all the LEDs will light up, and then the Status LED will turn off. Release Go. Make sure that all the LEDs have turned off. Press Go twice. The printer will print a list of the internal fonts.
4. Control Panel Network default setting (For HL-5250DN) If you want to reset the print server back to its default settings (resetting all information such as the password and IP address information), follow these steps: a b c d Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch. First all the LEDs will light up, and then the Status LED will turn off. Release Go. Make sure that all the LEDs have turned off.
5 Options This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray unit DIMM memory LT-5300 See Lower tray unit (LT-5300) on this page. Print server (For HL-5240) NC-2100p See DIMM on page 57. And See Installing extra memory on page 58. See Print server (NC-2100p) (For HL-5240) on page 60.
5. Options DIMM For HL-5240 The HL-5240 printer has 16 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 528 MB by installing dual in-line memory modules (DIMMs). For HL-5250DN The HL-5250DN printer has 32 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 544 MB by installing dual in-line memory modules (DIMMs).
5. Options Installing extra memory a Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Note Be sure to turn off the printer power switch before you install or remove the DIMM. b Remove the DIMM cover. c Unpack the DIMM and hold it by its edges. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the memory chips or the board surface.
5. Options e Put the DIMM cover back on. f Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch. Note To make sure that you have installed the DIMM properly, you can print the printer settings page that shows the current memory size. See Print a Printer Settings page on page 53.
5. Options Print server (NC-2100p) (For HL-5240) An optional network print server (NC-2100p) allows you to connect to your network through the parallel interface. Network interface 10/100BASE-TX Ethernet Printer interface Parallel Support protocol TCP/IP, NetBEUI Management features Embedded web server support SNMP / MIB support TELNET remote console BRAdmin Professional compatible Flash memory for easy updating of firmware Note HL-5250DN already has a built-in 10/100BASE-TX Ethernet Print Server.
6 Routine Maintenance You will need to replace certain parts and clean the printer regularly. WARNING When you replace certain parts or clean the inside of the printer, remember the following: • If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains. • Be careful not to inhale toner. • After you have just used the printer, some internal parts of the printer will be extremely hot.
6. Routine Maintenance Toner cartridge A new toner cartridge can print approximately 3,500 (standard cartridge) or approximately 7,000 (high yield cartridge) A4 or Letter size single-sided pages at 5% coverage. Note • The amount of toner used varies according to what is printed on the page and the print density setting. • If you change the print density setting for lighter or darker printing, the amount of toner used will change.
6. Routine Maintenance Replacing the toner cartridge Note • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from or Brother Customer Service. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 73. a Press the front cover release button and then open the front cover. b Take out the drum unit and toner cartridge assembly.
6. Routine Maintenance c Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
6. Routine Maintenance CAUTION Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened. If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
6. Routine Maintenance e Pull off the protective cover. f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. CAUTION Make sure that you put in the toner cartridge properly or it may separate from the drum unit. g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
6. Routine Maintenance h Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
6. Routine Maintenance Drum unit A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at 5% coverage. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average drum life is estimated at approximately 25,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate.
6. Routine Maintenance When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: a Make sure that the printer is turned on and the Drum LED is blinking. Press the front cover release button and then open the front cover. b Press and hold down Go for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release Go. Improper Setup Do not reset the drum counter when you only replace the toner cartridge.
6. Routine Maintenance CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration. d Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION Handle the toner cartridge carefully.
6. Routine Maintenance e Unpack the new drum unit. CAUTION Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit. f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. CAUTION Make sure that you put in the toner cartridge properly, or it may separate from the drum unit.
6. Routine Maintenance Replacing periodic maintenance parts You need to replace the periodic maintenance parts regularly to maintain print quality. You should replace the parts listed below after printing the following number of pages.
6. Routine Maintenance Cleaning Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth. Cleaning the outside of the printer CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer.
6. Routine Maintenance c Wipe the outside of the printer with a dry, lint-free cloth to remove dust. d e Remove anything that is stuck inside the paper tray. f g Put the paper tray back in the printer. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Plug the printer back in, and then turn on the power switch. Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer.
6. Routine Maintenance b Press the front cover release button and then open the front cover. c Take out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
6. Routine Maintenance To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration. d Wipe the scanner window with a dry, lint-free cloth. e f g Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Plug the printer back in, and then turn on the power switch.
6. Routine Maintenance Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover. b Take out the drum unit and toner cartridge assembly. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
6. Routine Maintenance c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 CAUTION Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. d Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
7 Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. The front and back covers are fully closed.
7. Troubleshooting Error messages in the Status Monitor The Status Monitor will report problems with the printer. Take the proper action by referring to the following table. The default setting for the Status Monitor is off. If you want to turn the status monitor on, you can change the setting of the Status Monitor in Device Options from the Advanced tab. See Device Options on page 3-6.
7. Troubleshooting Error message Action Dust On Drum See Cleaning the corona wire on page 77. Memory Full Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Control panel buttons on page 51. Reduce the complexity of your document or cut the print resolution. Add more memory. See Installing extra memory on page 58. Print Overrun Press Go to print the remaining data in the printer memory.
7. Troubleshooting Error message printout The printer can also report problems by printing an error message. Use the table below to identify and clear the error message. Error message MEMORY FULL Action Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Control panel buttons on page 51. Reduce the complexity of your document or cut the print resolution. Add more memory.
7. Troubleshooting Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See About paper on page 5. Problem The printer does not feed paper. Recommendation If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper. Turn the stack over and put it back in the paper tray. Cut the amount of paper in the paper tray, and then try again.
7. Troubleshooting Paper jams and how to clear them If a paper jam occurs, the printer will flash the Paper LED as shown below. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustrations. Clear the jammed paper as follows.
7. Troubleshooting a Press the cover release button and then open the front cover. b Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
7. Troubleshooting c Pull the paper tray completely out of the printer. d e Close the front cover. f Open the front cover again. Pull the jammed paper up and out of the printer.
7. Troubleshooting g Open the back cover. h Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). 1 i Using both hands, gently pull the jammed paper out of the fuser unit.
7. Troubleshooting HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. j k Fully close the back cover. l Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer. Pull the duplex tray completely out of the printer.
7. Troubleshooting m Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. n Put the toner cartridge back into the drum unit until you hear it lock into place.
7. Troubleshooting o Put the drum unit and toner cartridge assembly back in the printer. p q r Put the paper tray firmly back in the printer. Close the front cover. Make sure that the Paper LED is now off and the printer is ready.
7. Troubleshooting Improving the print quality If you have a print quality problem, print a test page first (see Print a test page on page 52). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another PC. This section gives information on the following topics. Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint Recommendation Check the printer’s environment.
7. Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See About paper on page 5. Choose Thick paper mode in the printer driver, or use thinner paper than what you are now using. Check the printer’s environment. Conditions such as high humidity can cause hollow print. See Positioning the printer on page 4. Hollow print Clean the primary corona wire inside the drum unit by sliding the blue tab.
7. Troubleshooting Examples of poor print quality Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from the label stuck on the OPC drum surface. 94 mm (3.7 in.) 94 mm (3.7 in.) Clean the drum unit as follows: a Put the print sample in front of the drum unit, and find the exact position of the poor print. b Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). White Spots on black text and graphics at 94 mm (3.7 in.
7. Troubleshooting Examples of poor print quality Recommendation The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 68. ABCDEFGH abcdefghijk Make sure that you use paper that meets our specifications. See About paper on page 5. ABCD abcde 01234 If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See on Clean the drum unit as follows: on page 93.
7. Troubleshooting Examples of poor print quality Recommendation Make sure that the paper is loaded properly. See Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 on page 9. B DEFGH abc efghijk Check the paper type and quality. See About paper on page 5. A CD bcde 1 34 Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. EFGHIJKLMN ABCDEFG Wrinkles or creases Wrinkles or creases a b Open the back cover.
7. Troubleshooting Examples of poor print quality Recommendation Open the back cover and make sure that the two blue levers on the left and right hand sides are in the down position.
7. Troubleshooting Solving print problems Problem The printer prints unexpectedly or it prints garbage data. Recommendation Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 meters (6.5 feet). Make sure that the printer cable is not damaged or broken. If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
7. Troubleshooting Network problems For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we have supplied. Other problems Problem Recommendation Make sure that the printer cable is not damaged or broken. The printer cannot print. The ‘There was an error writing to LPT1: (or BRUSB) for the printer’ error message occurs on your PC. If you have an interface-switching device, make sure that you chose the correct printer.
7. Troubleshooting BR-Script 3 Problem Recommendation The print speed slows down. Add optional memory. See Installing extra memory on page 58. The printer cannot print EPS data that includes binary. You need the following settings to print EPS data: a From the Start menu, select Control Panel and then Printer 1. 1 Printers and Faxes for Windows® XP users. b Right-click the Brother HL-5240/5250DN BR_Script3 series icon and select Properties.
A Appendix Printer specifications Engine Model HL-5240 Technology Electrophotographic Print speed Up to 30 ppm (Letter size) 1, Up to 28 ppm (A4 size) 1 First print time Less than 8.5 sec Resolution Windows® 95/98/Me, Windows NT® 4.
A. Appendix Controller Model HL-5240 Processor 266MHz Memory Interface Network Connectivity HL-5250DN Standard 16 MB 32 MB Option 1 DIMM slot; expandable up to 528 MB 1 DIMM slot; expandable up to 544 MB Standard Hi-Speed USB 2.0 1, IEEE 1284 Parallel Hi-Speed USB 2.
A. Appendix Software Model Printer driver HL-5240 Windows® HL-5250DN PCL Driver for Windows® 95/98/Me/2000/XP 1, Windows NT® 4.0 Generic PCL Driver for Windows NT® 4.0, Windows® 2000/XP BR-Script 3 (PPD file) for Windows® 95/98/Me/2000/XP 1, Windows NT® 4.0. Macintosh® Brother Laser Driver for Mac OS® 9.1 to 9.2 and Mac OS® × 10.2.4 or greater BR-Script 3 (PPD file) for Mac OS® 9.1 to 9.2 and Mac OS® × 10.2.
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A. Appendix Other Model Power consumption Noise level Sound Pressure Sound power Ecology 1 HL-5240 HL-5250DN Printing Average 610 W at 25 °C (77 °F) Average 610 W at 25 °C (77 °F) Standby Average 80 W at 25 °C (77 °F) Average 80 W at 25 °C (77 °F) Sleep Average 8 W Average 9 W Printing 53 dB (A) Standby 27 dB (A) Printing LWAd = 6.7 Bell (A) Standby LWAd = 4.3 Bell (A) Power save Yes Toner save 1 Yes We do not recommend Toner Save for printing Photo or Gray Scale images.
A. Appendix Important information for choosing your paper This section gives information to help you choose paper to use with this printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. See Recommended paper on page 6. Before you buy a large quantity of paper Make sure that the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying.
A. Appendix Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the ream of the paper package is the print side. Follow the indications on the paper package. Typically, the print side is indicated by an arrow. Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper.
A. Appendix Paper size Paper size mm in. Letter 8.5 × 11 in. Legal 8.5 × 14 in. Executive 7.25 × 10.5 in. A4 210 × 297 mm A5 148 × 210 mm A6 105 × 148 mm Envelope Monarch 3.875 × 7.5 in. Envelope #9 3.875 × 8.9 in. Envelope #10 4.12 × 9.5 in. Envelope #11 4.5 × 10.375 in. Envelope DL 110 × 220 mm Envelope C5 162 × 229 mm Envelope C6 114 × 162 mm B5 (JIS) 182 × 257 mm B5 (ISO) 176 × 250 mm B6 125 × 176 mm Folio 8.5 × 13 in.
A. Appendix Symbol and character sets For the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can choose the symbol and character sets using a web browser or the Remote Printer Console software. How to use the web browser To use the web browser, follow the steps below. a Enter [http://printer’s IP address/] into your browser. For example: [http://192.168.1.2/] (if the printer’s IP address is 192.168.1.2) b c Click Printer Settings. d e Click OK.
A. Appendix Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used.
A. Appendix HP LaserJet mode (Continued) Roman9 (4U) Roman Extension (0E) Russian-GOST (12R) Symbol (19M) Turkish8 (8T) Ukrainian (14R) Ventura Math (6M) Ventura Intl (13J) Ventura US (14J) Windows 3.
A. Appendix Quick reference for bar code control commands The printer can print bar codes in the HP LaserJet, EPSON FX-850, and IBM Proprinter XL emulation modes. Print bar codes or expanded characters Code ESC i Dec 27 105 Hex 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ... n’. For more information about parameters, see the following Definition of Parameters. This command must end with the ‘ \ ’ code (5CH).
A. Appendix This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies according to the number of characters in the data. Bar Code, expanded character, line block drawing and box drawing n = ‘s0’ or ‘S0’ 3: 1 (default) n = ‘s1’ or ‘S1’ 2: 1 n = ‘s3’ or ‘S3’ 2.5: 1 This parameter chooses the bar code style as above.
A. Appendix Bar code human readable line ON or OFF n = ‘r0’ or ‘R0 Human readable line OFF n = ‘r1’ or ‘R1 Human readable line ON Preset: Human readable line ON (1) ‘T5’ or ‘t5’ (2) ‘T6’ or ‘t6’ (3) ‘T130’ or ‘t130’ (4) ‘T131’ or ‘t131’ Preset: Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code.
A. Appendix Bar code, expanded character, line block drawing and box drawing height n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’ 1 EAN13, EAN8, UPC-A, ISBN (EAN13, EAN8, UPC-A), ISBN (UPC-E): 22 mm 2 UPC-E: 18 mm 3 Others: 12 mm Expanded characters i 2.2 mm (preset) Line block drawing and box drawing i 1 dot This parameter shows the height of bar codes or expanded characters as shown above. It can start with ‘h’, ‘H’, ‘d’, or ‘D’. The height of bar codes is shown in the ‘u’- or ‘U’-specified unit.
A. Appendix When FIM (US-Post Net) is selected with the parameter ‘t3’ or ‘T3’ Characters ‘A’ to ‘D’ are valid and one digit of data can be printed. Upper-case and lower-case alphabet characters can be accepted. When Post Net (US-Post Net) is selected with the parameter ‘t4’ or ‘T4’ Numbers ‘0’ to ‘9' can be data and it must end with a check digit. ‘?’ can be used instead of the check digit.
A. Appendix When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’ The same rules apply as for ‘t12’ or ‘T12’, ‘t13’ or ‘T13’, or ‘t14’ or ‘T14’. Box drawing ESC i ... E (or e) ‘E’ or ‘e’ is a terminator. Line block drawing ESC i ... V (or v) ‘V’ or ‘v’ is a terminator. Expanded character data start n = ‘l’ or ‘L’ Data that follows ‘l’ or ‘L’ is read as expanded character data (or labeling data).
A. Appendix 'Code 128 set B LPRINT CHR$(27);"it13r1o0x00y140bCODE128B12345?\"; 'Code 128 set C LPRINT CHR$(27);"it14r1o0x00y160b";CHR$(1);CHR$(2);"?\"; 'ISBN(EAN) LPRINTCHR$(27);"it130r1o0x00y180b123456789012?+12345\"; 'EAN 128 set A LPRINT CHR$(27);"it132r1o0x00y210b1234567890?\"; LPRINT CHR$(12) END 117
B Appendix (For Europe and Other Countries) Brother Numbers IMPORTANT For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your Brother product, you will be recorded as the original owner of the product.
B. Appendix (For Europe and Other Countries) Important information: Regulations Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use one of the following interface cables. 1 A shielded parallel interface cable with twisted-pair conductors and that it is marked IEEE 1284 compliant. 2 A USB cable. The cable must not be more than 2 meters long.
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B. Appendix (For Europe and Other Countries) IMPORTANT - For Your Safety To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage.
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C Appendix (For USA and Canada) Brother Numbers IMPORTANT For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
C. Appendix (For USA and Canada) Customer Service In USA: 1-800-276-7746 In Canada: 1-877-BROTHER If you have comments or suggestions, please write us at: In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357.
C. Appendix (For USA and Canada) Important information: Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Telephone: (908) 704-1700 declares, that the products Product name: Laser Printer HL-5240 and HL-5250DN Model number: HL-52 Product option: Lower Tray Unit LT-5300 complies with Part 15 of the FCC Rules.
C. Appendix (For USA and Canada) Industry Canada Compliance Statement (For Canada) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
C. Appendix (For USA and Canada) Laser Notices Laser Safety (110 to 120 volt model only) This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
C. Appendix (For USA and Canada) IMPORTANT - For Your Safety To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage.
D Index A Accessories tab ......................................................... 32 Advanced tab ............................................................ 27 Automatic duplex printing .......................................... 22 Automatic Emulation Selection ................................. 43 Automatic Interface Selection ................................... 44 B Back view .................................................................... 3 Bar code control .....................................
D. Index O W OPC drum ................................................................. 93 Options ...................................................................... 56 Web BRAdmin ........................................................... 42 Weights ................................................................... 103 P Paper .................................................................. 5, 105 Paper handling ........................................................ 102 Paper jams ..........