Brother Laser Printer USER’S GUIDE HL-5340D HL-5350DN HL-5370DW For visually-impaired users You can read this manual with Screen Reader 'text-to-speech' software. You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box. Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.
Using this guide Symbols used in this guide We use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible minor injuries. Important specify procedures you must follow or avoid to prevent possible damage to the printer or other object. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot.
Safety precautions To use the printer safely If you DO NOT follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure that you have turned off the power switch and unplugged the printer from the AC power outlet.
DO NOT use this product to report a gas leak in the vicinity of the leak. Use only the power cord provided with the machine. Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, keep these bags away from babies and children. DO NOT use flammable substances, any type of spray or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned. Inside the printer (Front View) Open the back cover (Back View) Avoid placing your machine in a high-traffic area.
Note DO NOT remove or damage the caution label located on or around the fuser.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries.
Table of Contents 1 About this Printer 1 Carton components ...................................................................................................................................1 Interface cable .....................................................................................................................................1 Front view ............................................................................................................................................3 Back view ...
4 Control Panel 76 LEDs (Light Emitting Diodes)...................................................................................................................76 Service call indications ............................................................................................................................82 Control panel buttons...............................................................................................................................84 Print a test page .......................
A Appendix 140 Printer specifications..............................................................................................................................140 Engine .............................................................................................................................................140 Controller .........................................................................................................................................141 Software .............................
About this Printer1 1 About this Printer 1 1 Carton components 1 When you unpack the printer, make sure that you have all of the following parts. Printer Quick Setup Guide CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Purchase the appropriate cable for the interface you are using. USB cable Please make sure you use a USB 2.0 interface cable that is no longer than 6 feet (2.0 meters).
About this Printer Third party USB ports are not supported by Macintosh. 1 Parallel cable DO NOT use a parallel interface cable that is longer than 6 feet (2.0 meters). Use a shielded interface cable that is IEEE 1284-compliant. Network cable (For HL-5350DN and 5370DW only) Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.
About this Printer Front view 1 1 7 1 2 9 3 6 4 5 8 1 Front Cover Release Button 2 Control Panel 3 Face-down Output Tray Support Flap 1 (Support Flap 1) 4 Front Cover 5 Paper Tray 6 Power Switch 7 Face-down Output Tray 8 Multi-purpose Tray (MP Tray) 9 Face-down Output Tray Support Flap 2 (Support Flap 2) 3
About this Printer Back view 1 1 10 1 9 8 2 7 3 6 4 5 1 Back Cover (Back Output Tray) 2 Duplex Tray 3 AC Power Connector 4 10BASE-T / 100BASE-TX (Ethernet) Port (HL-5350DN and HL-5370DW only) 5 Network Activity LEDs (Light Emitting Diodes) (For HL-5350DN and HL-5370DW only) 6 HL-5370DW: Wireless Activity LED 7 HL-5370DW: Wireless Setup Button 8 USB Interface Connector 9 SO-DIMM (memory) Cover 10 Parallel Interface Connector Note The printer illustration is based on HL-5370DW.
About this Printer Positioning the printer 1 1 Read the following before you use the printer. Power supply 1 Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should be no longer than 5 meters (16.5 feet). Do not share the same power circuit with other high-powered appliances, such as an air conditioner, copier, shredder and so on.
Printing Methods2 2 Printing Methods 2 About paper 2 2 Type and size of paper 2 The printer loads paper from the installed paper tray or the multi-purpose tray. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Tray 1 Multi-purpose tray MP Tray Optional lower tray unit Tray 2 / Tray 3 Duplex unit for automatic duplex printing DX When looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking p in the table.
Printing Methods Media type Tray 1 Tray 2/ Tray 3 Envelopes MP Tray DX Envelopes p Env. Thin Up to 3 sheets Paper size Number of sheets (80 g/m2 / 20 lb) 1 Tray 1 Tray 2/ Tray3 A4, Letter, Legal 1, B5 (ISO), Executive, A5, A6, B6 (ISO), Folio 1, A5(Long Edge) A4, Letter, Legal 1, B5 (ISO), Executive, A5, B6 (ISO), Folio 1 250 sheets 250 sheets / 250 sheets Choose the media type from the printer driver 2 Env. Thick MP Tray Width: 69.8 to 216 mm (2.75 to 8.5 in.
Printing Methods Recommended paper 2 To get the best print quality, we suggest using paper that meets the conditions mentioned below. Paper that is made for plain-paper copying Paper that is 75 to 90g/m2 2 (20 to 24lb) Neutral paper. Do not use acidic or alkaline paper Long-grain paper Use paper with a moisture content of approximately 5%. Recycled paper that meets DIN 19309 specifications We recommend using “3M Transparency Film” when you print on transparencies.
Printing Methods Types of envelopes 2 Most envelopes will be suitable for your printer. However, some envelopes may have feed and print quality problems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Printing Methods Unprintable area 2 The area of the paper that cannot be printed on is shown in the table below: 2 Note When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in). Portrait 2 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 (ISO) 1 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 2 6.01 mm (0.24 in.) 6.35 mm (0.25 in.) 6.
Printing Methods Printing methods 2 Printing on plain paper, bond paper and transparencies 2 Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 2 Note Transparencies are only for Tray1. (For the recommended paper to use, see About paper on page 6.) a Pull the paper tray completely out of the printer. b While pressing the blue paper-guide release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
Printing Methods Note For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper are not available in some regions.) 2 1 c Put paper in the tray, and make sure that the paper is below the maximum paper mark (bbb). The side to be printed on must be face down. IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed properly.
Printing Methods e Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
Printing Methods f Choose the following from the printer driver: Paper Size......(1) Media Type......(2) Paper Source......(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) 2 Windows® printer driver 1 2 3 BR-Script printer driver for Windows® 1 3 2 Note To use the BR-Script printer driver for Windows® you must install the driver using the Custom Install from the CD-ROM.
Printing Methods Macintosh printer driver 2 1 3 g Send the print data to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl.
Printing Methods Printing on plain paper, bond paper or transparencies from the MP tray 2 (For the recommended paper to use, see About paper on page 6.) a Open the MP tray and lower it gently. b Pull out the MP tray support flap (1). 2 1 c Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
Printing Methods d Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. The side to be printed on must be face up with the leading edge (top of the paper) in first. 2 e While pressing the paper-guide release lever (1), slide the paper guide to fit the paper size.
Printing Methods f Choose the following from the printer driver: Paper Size......(1) Media Type......(2) Paper Source......(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) 2 Windows® printer driver 1 2 3 BR-Script printer driver for Windows® 1 3 2 Note To use the BR-Script printer driver for Windows® you must install the driver using the Custom Install from the CD-ROM.
Printing Methods Macintosh printer driver 2 1 3 g Send the print data to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl.
Printing Methods Printing on thick paper, labels and envelopes 2 When the back output tray is pulled down, the printer has a straight paper path from the MP tray through to the back of the printer. Use this paper feed and output method when you want to print on thick paper, labels or envelopes. (For the recommended paper to use, see About paper on page 6 and Types of envelopes on page 9.) a Open the back cover (back output tray).
Printing Methods d Pull out the MP tray support flap (1). 2 1 e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b). Note • • • • f DO NOT put more than 3 envelopes in the MP tray. Envelope joints that are sealed by the manufacturer should be secure. The side to be printed on must be face up. All sides of the envelope should be properly folded without wrinkles or creases.
Printing Methods g Choose the following from the printer driver: Paper Size......(1) Media Type......(2) Paper Source......(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.
Printing Methods Note • To use the BR-Script printer driver you must install the driver using the Custom Install from the CD-ROM. • When you use Envelope #10, choose Com-10 for the Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined... (For more information on envelope sizes, see Paper size on page 147.
Printing Methods i When you have finished printing, reset the two gray levers which are pulled down at step b back to the original position. Note 2 • Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the paper to jam or curl. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature.
Printing Methods Duplex printing 2 The supplied printer drivers for Windows® 2000 or greater and Mac OS X 10.3.9 or greater all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 2 2 If the paper is thin, it may wrinkle. If paper is curled, straighten it and then put it back in the paper tray or the MP tray. If the paper is not feeding properly, it may be curled.
Printing Methods d Send the data to the printer. The printer will automatically print all the even-numbered pages on one side of the paper first. 2 e Remove the printed even-numbered pages from the output tray and then , in the same order 1, put them back in the paper tray with the side to be printed on (blank side) face down. Follow the instructions on the computer screen. 1 f Put papers in opposite order when the Back output tray is opened.
Printing Methods Manual duplex printing from the MP tray 2 Note Before putting the sheets back in the MP tray, you will have to straighten them, or you may get paper jams. a In the printer driver choose the Basic tab, and choose the Duplex printing mode from the Duplex / Booklet setting, and then from the Basic tab choose the Paper Source to be MP Tray. b c d Click the Duplex Settings... button, the Duplex Settings will appear.
Printing Methods e Remove the printed even-numbered pages from the output tray and then, in the same order 1, put them back into the MP tray. Put the paper with the side to be printed on (the blank side) face up. Follow the instructions on the computer screen. 2 1 f Put papers in opposite order when the Back output tray is opened. The printer will now automatically print all the odd-numbered pages. Paper orientation for manual duplex printing 2 The printer prints the second page first.
Printing Methods Automatic duplex printing 2 If you are using the Macintosh Printer Driver, see Duplex Printing on page 62. a b Put paper in the paper tray or MP tray. 2 For the Windows® printer driver 1 Open the Properties dialog box in the printer driver. 2 From the General tab, click the Printing Preferences button. 3 From the Basic tab, choose Duplex from the Duplex / Booklet setting. 4 Click the Duplex Settings... button, the Duplex Settings will appear.
Printing Methods For the BR-Script printer driver 1 Open the Properties dialog box in the printer driver. 2 From the General tab, click the Printing Preferences button. 3 From the Layout tab, choose Orientation, Print on Both Sides and Page Order. 4 Click OK. The printer will print on both sides of the paper automatically.
Printing Methods Booklet printing a b 2 Put paper in the paper tray or MP tray. 2 For the Windows® printer driver 1 Open the Properties dialog box in the printer driver. 2 From the General tab, click the Printing Preferences button. 3 From the Basic tab, choose Booklet from the Duplex / Booklet setting. 4 Click the Duplex Settings... button, the Duplex Settings will appear. 5 Choose Use Duplex Unit or Manual Duplex from the Duplex Mode Setting. 6 Click OK.
Driver and Software3 3 Driver and Software 3 Printer driver 3 A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). 3 The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center at http://solutions.brother.com/. Install the drivers by following the Quick Setup Guide.
Driver and Software Windows® printer driver BR-Script printer driver Windows® 2000 Professional p p Windows® XP Home Edition p p Windows® XP Professional p p Windows Vista® p p Windows Server® 2003 p p Windows Server® 2008 p p Windows® XP Professional x64 Edition p p Windows Server® 2003 x64 Edition p p Mac OS X 10.3.
Driver and Software You can change the following printer settings when you print from your computer.
Driver and Software Features in the printer driver (for Windows®) 3 (For more information, see the Help text in the printer driver.) Note • The screens in this section are on based Windows® XP. The screens on your computer will vary depending on your operating system. • You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Printer Properties dialog box.
Driver and Software Paper Size 3 From the drop-down list choose the Paper Size you are using. Orientation 3 Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait 3 Landscape 1 1 Copies 3 The copies selection sets the number of copies that will be printed. Collate With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Driver and Software Resolution 3 You can choose the resolution as follows. 300 dpi 600 dpi HQ 1200 3 1200 dpi Note If you use the high quality 1200 dpi setting (1200 x 1200 dpi) the print speed will be slower. Print Setting 3 You can manually change the print setting. General This is a printing mode for general printing of documents. Graphics This is the best mode for printing documents that contain graphics. Office Document This is the best mode for printing office documents.
Driver and Software Duplex / Booklet 3 When you want to print a booklet or do duplex printing, use this function, and then from the Basic tab, choose a Duplex / Booklet (See Duplex printing on page 25). None Disable duplex printing. 3 Duplex When you want to do duplex printing, use this function. If you choose Duplex and click Duplex Settings... button. You can set the following settings. • Duplex Mode • Use Duplex Unit In this mode, the printer prints on both sides of the paper automatically.
Driver and Software Paper Source 3 You can choose Auto Select, Tray1, Tray2 1, Tray3 1, MP Tray or Manual and specify separate trays for printing the first page and for printing from the second page onwards. 1 Tray2 and Tray3 are options. You must add Tray2 or Tray3 in the Accessories tab to select Tray2 or Tray3 from the driver. (See Accessories tab on page 44.
Driver and Software Use Watermark 3 You can put a logo or text into your documents as a watermark. You can choose one of the preset watermarks, or you can use a bitmap file or text that you have created. When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere you like on the page. 3 When you use text as a watermark, you can change the Text, Font, Style, Size and Darkness settings.
Driver and Software Header-Footer Print Lock Lock the current settings of the Header-Footer Print option to prevent changes being made. Other Print Options... 3 You can set the following in Printer Function: Use Reprint 3 Sleep Time Macro Page Protection Density Adjustment Error Message Printout Improve Print Output Use Reprint 3 The printer keeps the last print job sent to it in memory.
Driver and Software Sleep Time 3 When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the printer acts as though it were turned off. When you choose Printer Default the timeout setting will be 1 minute. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your printer use.
Driver and Software Density Adjustment 3 Increase or decrease the print density. Note The Density Adjustment is not available when you set the Resolution to HQ 1200. 3 Error Message Printout 3 You can choose whether the printer reports problems by printing an error page. For details, see Error message printout on page 119. Selections are Printer Default, On and Off. Improve Print Output 3 This feature allows you to improve a print quality problem.
Driver and Software Accessories tab 3 Note From the Start menu, select Control Panel and then Printers and Faxes 1. Right-click the Brother HL5340D/HL-5350DN/HL-5370DW series icon and select Properties to access the Accessories tab. 1 Printers for Windows® 2000 users. 3 When you install the optional accessories, you can add and choose their settings in the Accessories tab as follows. 1 3 2 4 Available Options (1) You can manually add and remove the options that are installed on the printer.
Driver and Software Serial No. (3) By clicking Auto Detect, the printer driver will probe the printer and display its serial number. If it fails to receive the information, the screen will display "---------". Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the printer will be listed in Installed Options(1).
Driver and Software Support 3 Note You can access the Support dialog box by clicking Support... in the Printing Preferences dialog box. 3 1 2 3 4 5 6 Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer. Genuine Supplies Website...
Driver and Software Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, follow these steps: Click the Start button, All Programs 1, Brother, your printer (e.g. Brother HL-5370DW), and then Status Monitor.
Driver and Software Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) 3 (For more information, see the Help text in the printer driver.) Note • To use the BR-Script3 printer driver you must install the driver using the Custom Install from the CDROM. 3 • The screens in this section are based on HL-5350DN with Windows® XP. • The screens on your computer may vary depending on your operating system.
Driver and Software Printing Preferences 3 Note You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-5340D/HL-5350DN/HL-5370DW BR-Script3 Properties dialog box. Layout tab 3 You can change the layout setting by choosing the settings for Orientation, Print on Both Sides (Duplex), Page Order and Page Per Sheet. Orientation Orientation selects the position of how your document will be printed.
Driver and Software Paper/Quality tab Choose the Paper Source. 3 Paper Source You can choose Automatically Select, Auto Select, Tray1, Tray2 1, Tray3 1, MP Tray or Manual Feed. 1 Tray2 and Tray3 are options.
Driver and Software Advanced options 3 1 3 2 a Choose the Paper Size and Copy Count(1). Paper Size From the drop-down box choose the Paper Size you are using. Copy Count The copy selection sets the number of copies that will be printed. b Set the Scaling and True Type Font settings (2). Scaling Specifies whether to reduce or enlarge documents, and by what percentage. True Type Font Specifies the TrueType font options.
Driver and Software c You can change settings by choosing a setting in the Printer Features list (3): 3 3 Print Quality You can choose the following print quality settings. 1200 dpi HQ 1200 600 dpi 300 dpi Media Type You can use the following types of media in your printer. For the best print quality, select the type of media that you wish to use. Plain Paper Env. Thick Thin Paper Env.
Driver and Software Sleep Time When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the printer acts as though it were turned off. When you choose Printer Default the timeout setting will be 1 minute. While the printer is in sleep mode, all the LEDs are off, the Status LED lights up slightly, but the printer can still receive data. Receiving a print file or document or pressing Go will automatically wake up the printer to start printing.
Driver and Software Features in the printer driver (for Macintosh) 3 This printer supports Mac OS X 10.3.9 or greater. Note The screens in this section are based on Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system. 3 Choosing page setup options 3 You can set the Paper Size, Orientation and Scale. a From an application such as Apple TextEdit, click File, then Page Setup. Make sure HL-XXXX (where XXXX is your model name.
Driver and Software For Mac OS X 10.5 For more page setup options, click the disclosure triangle beside the Printer pop-up menu. 3 Choosing printing options 3 To control special printing features, choose the options in the Print dialog box.
Driver and Software Cover Page 3 You can make the following cover page settings: 3 Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page. Billing Info If you want to add the billing information to the cover page, enter text in the Billing Info box.
Driver and Software Layout 3 3 Pages per Sheet Choose how many pages will appear on each side of the paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. Border If you want to add a border, use this function. Two-sided See Duplex Printing on page 62. Reverse Page Orientation (For Mac OS X 10.5) Check Reverse Page Orientation to reverse the data from up to down.
Driver and Software Print Settings 3 You can change settings by choosing a setting in the Print Settings list: Basic tab 3 Media Type You can change the media type to one of the following: Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Transparencies Envelopes Env. Thick Env.
Driver and Software Toner Save Mode You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Greyscale images. • Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution. 3 Reverse Print (For Mac OS X 10.3 and 10.4) Check Reverse Print to reverse the data from up to down.
Driver and Software Improve Print Output... This feature allows you to improve a print quality problem. Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting. Improve Toner Fixing If you choose this setting, the toner fixing on paper may be improved.
Driver and Software Support 3 Brother Solutions Center The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer. Visit the Genuine Supplies website You can visit our website for original/genuine Brother supplies by clicking this button.
Driver and Software Duplex Printing 3 Use duplex unit. Select Layout. Choose Long-edge binding or Short-edge binding in Two-Sided. 3 Manual duplex Select Paper Handling. For Mac OS X 10.3 and 10.4 Choose Odd numbered pages and print. Turn the paper over and reload it in the tray, and then choose Even numbered pages and print.
Driver and Software For Mac OS X 10.5 Choose Odd Only and print. Turn the paper over and reload it in the tray, and then choose Even Only and print. 3 Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, follow these steps: For Mac OS X 10.3 and 10.4 a Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the printer.
Driver and Software Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh) 3 Note • To use the BR-Script3 printer driver on a Network, see the Network User’s Guide on the CD-ROM. • To use the BR-Script3 printer driver, you need to set the emulation to BR-Script3 using the Remote Printer Console or Web Based Management (web browser).(See Remote Printer Console on page 75.
Driver and Software b Open the Utilities folder. 3 c Double-click the Printer Setup Utility icon. d Click Add. For Mac OS X 10.3 users, go to e. For Mac OS X 10.4 or greater users, go to f.
Driver and Software e Choose USB. 3 f Choose the model name and make sure that Brother is in Printer Model (Print Using), then select the model name that shows BR-Script in the Model Name (Model), and then click Add. For Mac OS X 10.
Driver and Software For Mac OS X 10.4 or greater users: 3 g From the Printer Setup Utility menu, choose Quit Printer Setup Utility.
Driver and Software For Mac OS X 10.5 a From the Apple menu choose System Preferences. 3 b Select Print & Fax.
Driver and Software c Click +. 3 d Choose the Printer Name and choose Select a driver to use... in Print Using, and then choose the Printer Name that shows BR-Script in Model Name, and click Add. e Quit System Preferences.
Driver and Software Uninstalling the printer driver 3 You can uninstall the printer driver that you have installed with the following steps. Note • This is not available if you installed the printer driver from the Windows® Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.
Driver and Software e Drag the folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. f Restart the Macintosh.
Driver and Software Software 3 Software for networks (For HL-5350DN and HL-5370DW) 3 BRAdmin Light 3 3 BRAdmin Light is a utility for initial setup of Brother network connected devices. This utility can search for Brother products on your network, view the status and configure basic network settings, such as IP address. The BRAdmin Light utility is available for Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 and Mac OS X 10.3.9 (or greater) computers.
Driver and Software BRPrint Auditor (for Windows®) 3 The BRPrint Auditor software brings the monitoring power of Brother network management tools to locally connected machines. This utility allows a client computer to collect usage and status information from a machine connected via the parallel or USB interface. The BRPrint Auditor can then pass this information to another computer on the network running BRAdmin Professional 3 or Web BRAdmin 1.45 or greater.
Driver and Software Adobe Systems Incorporated. PostScript® Language Reference, 3rd edition. Addison-Wesley Professional, 1999. ISBN: 0-201-37922-8 Adobe Systems Incorporated. PostScript® Language Program Design. Addison-Wesley Professional, 1988. ISBN: 0-201-14396-8 Adobe Systems Incorporated. PostScript® Language Tutorial and Cookbook. Addison-Wesley Professional, 1985.
Driver and Software Remote Printer Console 3 Remote Printer Console is software to change many of the printer settings independently of your application. For example, you can change the settings for printer margin, sleep mode, character set and so on. These settings are then remembered and used by the printer. How to use and install the Remote Printer Console software 3 To use the Remote Printer Console software, follow the steps below.
Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life.
Control Panel LED Printer status Sleep mode The printer is in sleep mode. Pressing Go wakes up the printer from sleep mode to ready mode. 4 Ready to print The printer is ready to print. Warming up The printer is warming up. The Status LED will turn on for 1 second and off for 1 second.
Control Panel LED Printer status Receiving data The printer is either receiving data from the computer, processing data in memory or printing the data. The Status LED will turn on for 0.5 seconds and off for 0.5 seconds. Cooling down The printer is cooling down. Wait for a few seconds until inside of the printer has cooled down. 4 The Status LED will turn on for 1 second and off for 1 second. Data remaining in memory There is remaining print data in the printer memory.
Control Panel LED Printer status Drum life will end soon The drum unit is near the end of its life. We recommend that you get a new drum unit to replace the current one. See Replacing the drum unit on page 103. The Drum LED will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one. See Replacing the drum unit on page 103. No paper Put paper in the tray. Then press Go.
Control Panel LED Printer status No tray The paper tray was not detected, install it, or ensure it is inserted correctly. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 121. If the printer does not start printing, press Go. The Paper LED will turn on for 0.5 seconds and off for 0.5 seconds. Incorrect paper size for auto DX Press Go or Job Cancel. Set the correct paper that you want to use, or load the same size paper that you selected in the current driver setting.
Control Panel LED Printer status Front cover is open Close the front cover of the printer. Too many trays Maximum number of optional trays is two. Remove additional trays. Buffer error Check the cable connection between the PC and printer. 4 Memory full The printer memory is full and the printer cannot print full pages of a document. See Solving print problems on page 137. Print overrun A print overrun occurred and the printer cannot print full pages of a document.
Control Panel Service call indications 4 If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by lighting up all the LEDs as shown below. 4 If you see the service call indication shown above, turn off the power switch, and then turn it back on and try to print again.
Control Panel For example, the LED indication below shows a fuser unit failure. 4 Make a note of the indication, referring to the table on page 82, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call.
Control Panel Control panel buttons 4 The control panel buttons have the following functions: Cancel printing Cancel only the printing job: If you press Job Cancel while printing, the printer will immediately stop printing and will then eject the paper. Cancel all the received jobs: To delete all jobs, press and hold Job Cancel for about 4 seconds. The Status LED will flash green, red and yellow until all jobs are canceled.
Control Panel Print a test page 4 You can use the Go button or the printer driver to print a test page. Using the Go button a b c d 4 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. 4 Hold down Go as you turn on the power switch. Keep Go pressed down until the Back Cover, Toner, Drum and Paper LEDs light up. Release Go. Make sure that the Back Cover, Toner, Drum and Paper LEDs are off. Press Go again. The printer will print a test page.
Control Panel Print the Printer Settings page 4 You can print the current settings using the control panel button or printer driver. Using the Go button a b c 4 Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the Ready state. 4 Press Go three times within 2 seconds. The printer will print the current printer settings page.
Control Panel Print Fonts 4 You can print a list of the internal fonts using the control panel button or printer driver. Using the Go button a b c d 4 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. 4 Hold down Go as you turn on the power switch. Keep Go pressed down until the Back Cover, Toner, Drum and Paper LEDs light up. Release Go. Make sure that the Back Cover, Toner, Drum and Paper LEDs are off. Press Go twice.
Control Panel Default settings 4 If you want to reset the print server back to its factory default settings (resetting all information such as the password and IP address information), follow these steps: Network default settings (HL-5350DN / HL-5370DW only) a b c Turn off the printer. d e Release Go. Make sure that all the LEDs are off. 4 Make sure that the front cover is closed and the power cord is plugged in. 4 Hold down Go as you turn on the power switch.
Options5 5 Options 5 This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray SO-DIMM memory LT-5300 5 See Lower tray (LT-5300) on page 89. See SO-DIMM (memory module) on page 90. Lower tray (LT-5300) 5 Two optional lower trays (Tray 2 and Tray 3) can be installed; each lower tray can hold up to 250 sheets of 80 g/m2 (21 lb) paper.
Options SO-DIMM (memory module) 5 For HL-5340D The HL-5340D printer has 16 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 528 MB by installing dual in-line memory modules (SO-DIMMs). For HL-5350DN / HL-5370DW The printers have 32 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 544 MB by installing dual in-line memory modules (SO-DIMMs).
Options Installing extra memory a 5 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. IMPORTANT Be sure to turn off the printer power switch before you install or remove the DIMM. b Remove the DIMM cover. 5 c Unpack the DIMM and hold it by its edges. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the memory chips or the board surface.
Options e Put the DIMM cover back on. f Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch. 5 Note To make sure that you have installed the DIMM properly, you can print the printer settings page that shows the current memory size. See Print the Printer Settings page on page 86.
Routine Maintenance6 6 Routine Maintenance 6 You will need to replace certain parts and clean the printer regularly. Replacing the consumable items 6 You will need to replace the consumable items when the machine indicates that the life of the consumable is over. CAUTION When you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains.
Routine Maintenance Toner cartridge 6 The life of the original toner cartridge that came with the printer may be either a standard 1 or high yield toner cartridge 2, and depends on the model and country you bought the printer in. 1 Standard toner cartridges print approximately 3,000 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. Approx.
Routine Maintenance Replace Toner message 6 The printer will stop printing until you replace the toner cartridge with a new one. 6 Replacing the toner cartridge 6 Note • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call your dealer. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 107. a Make sure that the printer is turned on. Open the front cover.
Routine Maintenance b Take out the drum unit and toner cartridge assembly. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Push down the blue lock lever and take the toner cartridge out of the drum unit.
Routine Maintenance WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Use neutral detergents when cleaning the printer. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. Be careful not to inhale toner. IMPORTANT Handle the toner cartridge carefully.
Routine Maintenance d Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge. IMPORTANT Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened. If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.
Routine Maintenance f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Note 6 Make sure that you put in the toner cartridge properly or it may separate from the drum unit. g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 Note Be sure to return the tab to the home position (a) (1).
Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 1 A4 or Letter size single-sided pages at 1 per/ job. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 25,000 1 pages. The actual number of pages that your drum will print may be significantly less than this estimate.
Routine Maintenance Replace Drum message 6 If Drum LED lights, it means the drum unit should be replaced. Please replace it to a drum unit.
Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you replace the drum unit, clean the inside of the printer.See Cleaning on page 107. When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly.
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Routine Maintenance IMPORTANT Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d 6 Unpack the new drum unit. IMPORTANT Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit.
Routine Maintenance f Put the drum unit and toner cartridge assembly back in the printer. g Press and hold down the Go for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h i Close the front cover. Make sure that the Drum LED is now off.
Routine Maintenance Cleaning 6 Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth. Cleaning the outside of the printer 6 WARNING Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer.
Routine Maintenance c Wipe the outside of the printer with a dry, lint-free cloth to remove dust. d e Remove anything that is stuck inside the paper tray. f g Put the paper tray back in the printer. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. 6 Plug the printer back in, and then turn on the power switch.
Routine Maintenance Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer. b Press the front cover release button and then open the front cover.
Routine Maintenance c Take out the drum unit and toner cartridge assembly. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. Handle the toner cartridge carefully.
Routine Maintenance d Wipe the scanner window with a dry, lint-free cloth. 6 e f g Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Plug the printer back in, and then turn on the power switch.
Routine Maintenance Cleaning the paper pick-up roller 6 If the paper pick-up roller is stained, the printer may not feed paper. In that case, clean the paper pick-up roller as follows: a Turn off the power switch and unplug the printer. 6 b c Unplug the power cord and interface cable from the printer. d Dampen a soft cloth with lukewarm water and wipe the separator pad (1) in the paper tray with it. Pull the paper tray out of the printer.
Routine Maintenance e Wipe the two paper pick-up rollers (1) inside the printer. 1 f Put the paper tray back in the printer. 6 g Make sure that you have turned off the power switch, and then connect the power cord and interface cable to the printer. h Plug in the power cord and turn on the power switch of the printer.
Routine Maintenance Cleaning the corona wires Cleaning the corona wire 6 6 If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly.
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 Note Be sure to return the tab to the home position (a) (1).
Troubleshooting7 7 Troubleshooting 7 You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem First, check the following: 7 7 The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly.
Troubleshooting Error messages in the Status Monitor 7 The Status Monitor will report problems with the printer. Take the necessary action by referring to the following table. If you want to turn the status monitor on, see Status Monitor on page 47 (For Windows® user) or Status Monitor on page 63(For Macintosh users). Error message Action Cartridge Position Error Put the drum unit assembly back in. Drum End Soon The drum unit is near the end of its life.
Troubleshooting Error message No Paper No Paper for Manual Feed No Paper MP or Size Mismatch No Paper in Tray 1 or Size Mismatch No Paper in Tray 2 or Size Mismatch No Paper in Tray 3 or Size Mismatch Print Overrun Action The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray and then press Go. If the problem is still unsolved, the paper pick-up roller may be stained. Clean the paper pick-up roller.
Troubleshooting Error message printout 7 The printer can also report problems by printing an error message. Use the table below to identify and clear the error message. The default setting for the error message printout is off. If you want to turn the error message printout on, from the Advanced tab of the Windows® printer driver click the Other Print Options..., and then choose Error Message Printout. Error message Memory Full Action Press Go to print the remaining data in the printer memory.
Troubleshooting Paper handling 7 First, make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem The printer does not feed paper. Recommendation If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten itbefore printing. Sometimes it is helpful to remove the paper. Turn the stack over and put it back in the paper tray. Reduce the amount of paper in the paper tray, and then try again.
Troubleshooting Paper jams and how to clear them 7 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 7 If a paper jam occurs inside the MP tray or paper tray, the printer will flash the Paper LED as shown below. 7 CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned.
Troubleshooting Note • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams. • Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. a Open the front cover.
Troubleshooting IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. c 7 Close the front cover. Note Do not put the drum unit and toner cartridge assembly back in at this point. d Pull the paper tray completely out of the printer.
Troubleshooting e Pull the jammed paper down and out of the printer. f Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. 7 IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Troubleshooting g Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. h Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 7 i j k Put the paper tray firmly back in the printer. Close the front cover. Make sure that the Paper LED is off and then, the Status LED lights green.
Troubleshooting Jam Rear / Duplex 7 If a paper jam occurs behind the back cover (back output tray) or inside the duplex tray, the printer will flash the Back Cover and Paper LED as shown below. CAUTION 7 After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned.
Troubleshooting Clear the jammed paper as follows. a Press the cover release button and then open the front cover. 7 b Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
Troubleshooting c Open the back cover. d Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). 7 1 e Using both hands, gently pull the jammed paper out of the fuser unit. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
Troubleshooting f g h Put the drum unit and toner cartridge assembly back in the printer (press firmly). i Pull the jammed paper out of the printer or the duplex tray. j k Put the duplex tray back in the printer. Fully close the front and back covers. Pull the duplex tray completely out of the printer. 7 Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green.
Troubleshooting Improving the print quality 7 If you have a print quality problem, print a test page first (see Print a test page on page 85). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another computer. This section gives information on the following topics. Examples of poor print quality Recommendation Check the printer’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See About paper on page 6. Choose Thick Paper mode in the printer driver, or use thinner paper than what you are now using. Check the printer’s environment. Conditions such as high humidity can cause hollow print. See Positioning the printer on page 5. Hollow print The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 103.
Troubleshooting Examples of poor print quality Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit as follows: 7 1) Put the print sample in front of the drum unit, and find the exact position of the poor print. White Spots on black text and graphics at 94 mm (3.7 in.) intervals 2) Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). Black Spots at 94 mm (3.
Troubleshooting Examples of poor print quality Recommendation The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 103. The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 95. Make sure that you use paper that meets our specifications. See About paper on page 6.
Troubleshooting Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See About paper on page 6. If you do not use the printer often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Curled or wavy Make sure that the paper is loaded properly.
Troubleshooting Examples of poor print quality Recommendation Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position. Poor Fixing 7 Choose Improve Toner Fixing mode in the printer driver. See Improve Print Output in Advanced tab on page 39 (For Windows® printer driver), Advanced options on page 51 (For BR-Script printer driver for Windows®) or Print Settings on page 58 (For Macintosh).
Troubleshooting Examples of poor print quality Recommendation Lift up the Face-down Output Tray Support Flap 2 (Support Flap 2) (1). 1 Curled Choose Reduce Paper Curl mode in the printer driver. See Improve Print Output in Advanced tab on page 39 (For Windows® printer driver), Advanced options on page 51 (For BR-Script printer driver for Windows®) or Print Settings on page 58 (For Macintosh). Turn the paper over in the paper tray, and print again (excluding Letterhead paper).
Troubleshooting Solving print problems 7 Problem Recommendation The printer prints unexpectedly or it prints garbage data. Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 meters (6.5 feet). Make sure that the printer cable is not damaged or broken. If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
Troubleshooting Network problems (For HL-5350DN and HL-5370DW) 7 For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we have supplied. Click Documentation on the menu screen. The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the Start button, All Programs 1, your printer, and then User’s Guide. You can also view the manuals in PDF format by accessing the Brother Solutions Center (http://solutions.
Troubleshooting BR-Script 3 Problem 7 Recommendation The print speed slows down. Add optional memory. (See Installing extra memory on page 91.) The printer cannot print EPS data that includes binary. You need the following settings to print EPS data: 1) For Windows Vista®: Click Start button, Control Panel, Hardware and Sound, and then Printers. For Windows® XP and Windows Server® 2003/2008: Click Start button, and select Printers and Faxes windows.
AppendixA A Appendix A Printer specifications 0 Engine 0 Model Technology Print speed 1 2 (A4 size/ Letter size) HL-5350DN HL-5370DW Electrophotographic Standard (A4/Letter) Up to 30 ppm (A4 size) 3, Up to 32 ppm (Letter size) 3 Auto Duplex (A4/Letter) Up to 13 sides per minute (6.5 sheets per minute) (A4 size) Up to 14 sides per minute (7 sheets per minute) (Letter size) First print time Resolution HL-5340D Less than 8.
Appendix Controller 0 Model Processor Memory HL-5340D HL-5350DN HL-5370DW 300MHz Standard 16 MB 32 MB Option 1 SO-DIMM (144pin) slot (64, 128, 256, 512MB); expandable up to 528 MB 1 SO-DIMM (144pin) slot (64, 128, 256, 512MB); expandable up to 544 MB Interface 1 Standard IEEE 1284 Parallel, HiSpeed USB2.0 IEEE 1284 Parallel, HiIEEE 1284 Parallel, HiSpeed USB2.0, Speed USB2.0, 10/100BASE-TX Ethernet 10/100BASE-TX Ethernet, Wireless LAN IEEE 802.
Appendix Software 0 Model Printer driver HL-5340D HL-5350DN HL-5370DW Windows® 1 PCL driver for Windows® 2000 Professional, Windows® XP Home Edition, Windows® XP Professional Edition, Windows® XP professional x64 Edition, Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Vista®, Windows Server® 2008 BR-Script 3 (PPD file for Windows® 2000 Professional, Windows® XP Home Edition, Windows® XP Professional Edition, Windows® XP professional x64 Edition, Windows Server® 2003, Windows Server®
Appendix Media specifications Model Media types Media weights Media sizes 0 HL-5340D HL-5350DN HL-5370DW Multi-purpose tray Plain paper, Bond paper, Recycled paper, Envelopes 1, Labels, Transparencies 2, Thick paper, Thin paper Paper tray Plain paper, Bond paper, Recycled paper, Transparencies 2, Thin paper Lower tray unit (Option) Plain paper, Recycled paper, Bond paper, Thin paper Automatic duplex printing Plain paper, Recycled paper, Thin paper Multi-purpose tray 60 to 163 g/m2 (16 to 43
Appendix Dimensions / weights Model 0 HL-5340D HL-5350DN Dimensions (W × D × H) 371 × 384 × 246 mm (14.6 × 15.1 × 9.7 in.) Weights Approx. 9.5 kg (20.
Appendix Computer requirements Computer Platform & Operating System Version Windows® Operating System 1 Windows® 2000 Professional 0 Processor Minimum Speed Minimum Recomm Hard Disk RAM ended Space to RAM install Intel® Pentium® II or equivalent 64 MB 256 MB 50 MB 128 MB Windows® XP Home Edition Supported PC Interface 2 USB, 10/100BASETX(Ethernet), IEEE802.
Appendix Important information for choosing your paper 0 This section gives information to help you choose paper to use with this printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See Recommended paper on page 8.) Before you buy a large quantity of paper 0 Make sure that the paper is suitable for the printer. Paper for plain paper copies 0 Paper is divided by usage, such as paper for printing and paper for copying.
Appendix Print surface 0 The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the paper ream package is the print side. Follow the indications on the paper package. Typically, the print side is indicated by an arrow. Moisture content 0 Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper.
Appendix Paper size mm Envelope C5 162 × 229 mm B5 (JIS) 182 × 257 mm B5 (ISO) 176 × 250 mm B6 (ISO) 125 × 176 mm Folio 8.5 × 13 in. A4 Long 210 × 405 mm Envelope DL-L 220 × 110 mm 3×5 in. 3 × 5 in.
Appendix Symbol and character sets 0 For the HP LaserJet emulation modes, you can choose the symbol and character sets using a Web Based Management (web browser) or the Remote Printer Console software. How to use the Web Based Management (web browser) 0 To use the Web Based Management (web browser), follow the steps below. Note We recommend Microsoft® Internet Explorer® 6.0 (or greater) or Firefox 1.0 (or greater) for Windows® and Safari 1.3 (or greater) for Macintosh.
Appendix Symbol and character sets list 0 OCR symbol sets 0 When you choose the OCR-A or OCR-B font, the matching symbol set is always used.
Appendix Quick reference for bar code control commands 0 The printer can print bar codes in the HP LaserJet emulation modes. Print bar codes or expanded characters Code Dec Hex 0 ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ... n’. For more information about parameters, see the following Definition of Parameters. This command must end with the ‘ \ ’ code (5CH).
Appendix Bar code, expanded character, line block drawing and box drawing n = ‘s0’ or ‘S0’ n = ‘s1’ or ‘S1’ n = ‘s3’ or ‘S3’ 0 3: 1 (default) 2: 1 2.5: 1 This parameter chooses the bar code style as above. When the EAN 8, EAN 13, UPC-A, Code 128 or EAN 128 bar code mode is chosen, this bar code style parameter is ignored.
Appendix Preset: Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Human readable characters are always printed with OCR-B font of 10 pitch and all the current character style enhancements are masked. The default setting is determined by the bar code mode selected by ‘t’ or ‘T’. Quiet zone 0 n = ‘onnn’ or ‘Onnn’ (nnn = 0 ~ 32767) Quiet zone is the space on both sides of the bar codes.
Appendix This parameter shows the height of bar codes or expanded characters as shown above. It can start with ‘h’, ‘H’, ‘d’, or ‘D’. The height of bar codes is shown in the ‘u’- or ‘U’-specified unit. The default setting of the bar code height (12 mm, 18 mm or 22 mm) is determined by the bar code mode selected by ‘t’ or ‘T’. Expanded character width, line block drawing and box drawing 0 n = ‘wnnn’ or ‘Wnnn’ Expanded character i 1.
Appendix When EAN 8, EAN 13, or UPC A is selected with the parameter ‘t5’ or ‘T5’ Ten numbers ‘0’ to ‘9’ can be accepted as bar code data. The number of characters for bar codes is limited as follows: EAN 8: Total 8 digits (7 digits + 1 check digit) EAN 13: Total 13 digits (12 digits + 1 check digit) UPC A: Total 12 digits (11 digits + 1 check digit) A number of characters other than those stated above will cause a data error that results in the bar code data being printed as normal print data.
Appendix Box drawing 0 ESC i ... E (or e) ‘E’ or ‘e’ is a terminator. Line block drawing 0 ESC i ... V (or v) ‘V’ or ‘v’ is a terminator. Expanded character data start 0 n = ‘l’ or ‘L’ Data that follows ‘l’ or ‘L’ is read as expanded character data (or labeling data). Expanded character data must end with the ‘ \ ’ code (5CH), which also ends this command.
Appendix Table of Code (EAN) 128 set C 0 Code(EAN) 128 set C describes an original command. The correspondence table is as follows. No.
Appendix Example Program Listings 0 WIDTH "LPT1:",255 'CODE 39 LPRINT CHR$(27);"it0r1s0o0x00y00bCODE39?\"; 'Interleaved 2 of 5 LPRINT CHR$(27);"it1r1s0o0x00y20b123456?\"; 'FIM LPRINT CHR$(27);"it3r1o0x00y40bA\"; 'Post Net LPRINT CHR$(27);"it4r1o0x00y60b1234567890?\"; 'EAN-8 LPRINT CHR$(27);"it5r1o0x00y70b1234567?\"; 'UPC-A LPRINT CHR$(27);"it5r1o0x50y70b12345678901?\"; 'EAN-13 A LPRINT CHR$(27);"it5r1o0x100y70b123456789012?\"; 'UPC-E LPRINT CHR$(27);"it6r1o0x150y70b0123456?\"; 'Codabar LPRINT CHR$(27);
Appendix (for Europe and Other Countries)B B Appendix (for Europe and Other Countries) B Brother numbers 0 IMPORTANT For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product 0 By registering your Brother product, you will be recorded as the original owner of the product.
Appendix (for USA and Canada)C C Appendix (for USA and Canada) C Brother numbers 0 IMPORTANT For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product 0 By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Appendix (for USA and Canada) In Canada: Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) 0 For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Service center locations (Canada only) 0 For the location of a Brother authorized service center, call 1-877-BROTHER. Internet Addresses Brother Global Web Site: http://www.brother.
D Index A F Accessories tab ......................................................... 44 Automatic duplex printing .......................................... 29 Automatic Emulation Selection ................................. 74 Automatic Interface Selection ................................... 74 Font full ..................................................................... 81 Fonts .................................................................87, 141 B Go button ..................................
Index Paper pick-up roller ................................................. 112 Parallel interface ....................................................... 74 PCL printer driver ...................................................... 35 Power supply .............................................................. 5 Print a test page ........................................................ 85 Print overrun ............................................................. 81 Printer driver .........................