User Manual
Table Of Contents
- USER'S GUIDE HL-5340D / HL-5350DN / HL-5370DW
- Using this guide
- Safety precautions
- Trademarks
- Compilation and Publication Notice
- Shipment of the Printer
- Table of Contents
- 1 About this Printer
- 2 Printing Methods
- 3 Driver and Software
- Printer driver
- Features in the printer driver (for Windows®)
- Basic tab
- Paper Size
- Orientation
- Copies
- Media Type
- Resolution
- Print Setting
- Multiple Page
- Duplex / Booklet
- Paper Source
- Advanced tab
- Scaling
- Reverse Print
- Use Watermark
- Header-Footer Print
- Toner Save Mode
- Administrator
- Other Print Options...
- Use Reprint
- Sleep Time
- Macro
- Page Protection
- Density Adjustment
- Error Message Printout
- Improve Print Output
- Accessories tab
- Support
- Status Monitor
- Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®)
- Features in the printer driver (for Macintosh)
- Features in the printer driver (for Windows®)
- Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh)
- Uninstalling the printer driver
- Software
- Printer driver
- 4 Control Panel
- 5 Options
- 6 Routine Maintenance
- 7 Troubleshooting
- Appendix A
- Printer specifications
- Symbol and character sets
- Quick reference for bar code control commands
- Print bar codes or expanded characters
- Definition of parameters
- Bar code mode
- Bar code, expanded character, line block drawing and box drawing
- Bar code
- Bar code human readable line ON or OFF
- Quiet zone
- Bar code, expanded character unit, line block drawing and box drawing
- Bar code, expanded character, line block drawing and box drawing offset in X-axis
- Bar code & expanded character offset in Y-axis
- Bar code, expanded character, line block drawing and box drawing height
- Expanded character width, line block drawing and box drawing
- Expanded character rotation
- Bar code data start
- Box drawing
- Line block drawing
- Expanded character data start
- Print bar codes or expanded characters
- Appendix B (for Europe and Other Countries)
- Appendix C (for USA and Canada)
- Index
Troubleshooting
120
7
Paper handling 7
First, make sure that you are using paper that meets Brother recommended paper specifications. (See About
paper on page 6.)
Problem Recommendation
The printer does not feed
paper.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten itbefore printing. Sometimes it is helpful to remove the paper. Turn the
stack over and put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up roller. See Cleaning the paper pick-up roller on
page 112.
The printer does not feed paper
from the MP tray.
Fan the paper well and put it back in firmly.
Make sure that you have chosen the MP Tray in the Paper Source of the printer
driver.
The printer does not feed
envelopes.
The printer can feed envelopes from the multi-purpose tray. You must set up your
application to print on the size of envelopes you are using. This is usually done in
the page setup or document setup menu of your software. (See your application
manual.)
A paper jam has occurred. Clear the jammed paper. (See Paper jams and how to clear them on page 121.)
The printer does not print. Make sure that the cable is connected to the printer.
Make sure the printer is powered on and that no error LEDs are lit on the printer
control panel.
Make sure that you have chosen the correct printer driver.
When printing on normal paper,
it creases.
Change the printer driver setting in Media Type to a thin setting.
The paper slides off the top
output tray.
Pull out and lift up the output tray support flap.
1