User Manual
Table Of Contents
- USER'S GUIDE HL-5340D / HL-5350DN / HL-5370DW
- Using this guide
- Safety precautions
- Trademarks
- Compilation and Publication Notice
- Shipment of the Printer
- Table of Contents
- 1 About this Printer
- 2 Printing Methods
- 3 Driver and Software
- Printer driver
- Features in the printer driver (for Windows®)
- Basic tab
- Paper Size
- Orientation
- Copies
- Media Type
- Resolution
- Print Setting
- Multiple Page
- Duplex / Booklet
- Paper Source
- Advanced tab
- Scaling
- Reverse Print
- Use Watermark
- Header-Footer Print
- Toner Save Mode
- Administrator
- Other Print Options...
- Use Reprint
- Sleep Time
- Macro
- Page Protection
- Density Adjustment
- Error Message Printout
- Improve Print Output
- Accessories tab
- Support
- Status Monitor
- Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®)
- Features in the printer driver (for Macintosh)
- Features in the printer driver (for Windows®)
- Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh)
- Uninstalling the printer driver
- Software
- Printer driver
- 4 Control Panel
- 5 Options
- 6 Routine Maintenance
- 7 Troubleshooting
- Appendix A
- Printer specifications
- Symbol and character sets
- Quick reference for bar code control commands
- Print bar codes or expanded characters
- Definition of parameters
- Bar code mode
- Bar code, expanded character, line block drawing and box drawing
- Bar code
- Bar code human readable line ON or OFF
- Quiet zone
- Bar code, expanded character unit, line block drawing and box drawing
- Bar code, expanded character, line block drawing and box drawing offset in X-axis
- Bar code & expanded character offset in Y-axis
- Bar code, expanded character, line block drawing and box drawing height
- Expanded character width, line block drawing and box drawing
- Expanded character rotation
- Bar code data start
- Box drawing
- Line block drawing
- Expanded character data start
- Print bar codes or expanded characters
- Appendix B (for Europe and Other Countries)
- Appendix C (for USA and Canada)
- Index
Troubleshooting
131
7
Hollow print
Make sure that you use paper that meets our specifications. See About paper on
page 6.
Choose Thick Paper mode in the printer driver, or use thinner paper than what
you are now using.
Check the printer’s environment. Conditions such as high humidity can cause
hollow print. See Positioning the printer on page 5.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
All black
Clean the primary corona wire inside the drum unit by sliding the blue tab. Be sure
to return the blue tab to the home position (a). See Cleaning the corona wire on
page 114.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
The fuser unit may be contaminated. Call Brother Customer Service.
White lines across the page
Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause problems.
Make sure that you choose the proper media type in the printer driver.
The problem may disappear by itself. Print multiple pages to clear this problem,
especially if the printer has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
Lines across the page
Clean the inside of the printer and the primary corona wire in the drum unit. See
Cleaning the inside of the printer on page 109 and Cleaning the corona wires on
page 114.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
White lines, bands or ribbing
across the page
Check the printer's environment. Conditions such as high humidity and high
temperatures may cause this print quality problem. (See Positioning the printer
on page 5.)
If the problem is not solved after printing a few pages, put in a new drum unit.
(See Replacing the drum unit on page 103.)
Examples of poor print
quality
Recommendation