User Manual
Table Of Contents
- USER'S GUIDE HL-5340D / HL-5350DN / HL-5370DW
- Using this guide
- Safety precautions
- Trademarks
- Compilation and Publication Notice
- Shipment of the Printer
- Table of Contents
- 1 About this Printer
- 2 Printing Methods
- 3 Driver and Software
- Printer driver
- Features in the printer driver (for Windows®)
- Basic tab
- Paper Size
- Orientation
- Copies
- Media Type
- Resolution
- Print Setting
- Multiple Page
- Duplex / Booklet
- Paper Source
- Advanced tab
- Scaling
- Reverse Print
- Use Watermark
- Header-Footer Print
- Toner Save Mode
- Administrator
- Other Print Options...
- Use Reprint
- Sleep Time
- Macro
- Page Protection
- Density Adjustment
- Error Message Printout
- Improve Print Output
- Accessories tab
- Support
- Status Monitor
- Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®)
- Features in the printer driver (for Macintosh)
- Features in the printer driver (for Windows®)
- Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh)
- Uninstalling the printer driver
- Software
- Printer driver
- 4 Control Panel
- 5 Options
- 6 Routine Maintenance
- 7 Troubleshooting
- Appendix A
- Printer specifications
- Symbol and character sets
- Quick reference for bar code control commands
- Print bar codes or expanded characters
- Definition of parameters
- Bar code mode
- Bar code, expanded character, line block drawing and box drawing
- Bar code
- Bar code human readable line ON or OFF
- Quiet zone
- Bar code, expanded character unit, line block drawing and box drawing
- Bar code, expanded character, line block drawing and box drawing offset in X-axis
- Bar code & expanded character offset in Y-axis
- Bar code, expanded character, line block drawing and box drawing height
- Expanded character width, line block drawing and box drawing
- Expanded character rotation
- Bar code data start
- Box drawing
- Line block drawing
- Expanded character data start
- Print bar codes or expanded characters
- Appendix B (for Europe and Other Countries)
- Appendix C (for USA and Canada)
- Index
Troubleshooting
133
7
Black toner marks across the
page
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 95.
Make sure that you use paper that meets our specifications. See About paper on
page 6.
If you use label sheets for laser printers, the glue from the sheets may sometimes
stick to the OPC drum surface. Clean the drum unit. See Clean the drum unit as
follows: on page 132.
Do not use paper that has clips or staples because they will scratch the surface
of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
Black lines down the page
Printed pages have toner stains
down the page.
Clean the primary corona wire inside the drum unit by sliding the blue tab. See
Cleaning the corona wire on page 114.
Make sure the primary corona wire cleaner is at the home position (a).
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 95.
The fuser unit may be smudged. Call your dealer or Brother Customer Service.
White lines down the page
Make sure that a torn piece of paper is not inside the printer covering the scanner
window.
Wipe the scanner window with a soft cloth. See Cleaning the inside of the printer
on page 109.
The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 95.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 103.
Page skewed
Make sure that the paper or other print media is loaded properly in the paper tray
and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly. See Printing on plain paper, bond paper or
transparencies from Tray 1, 2 or 3 on page 11.
If you are using the multi-purpose tray, see Printing on plain paper, bond paper
or transparencies from the MP tray on page 16.
The paper tray may be too full. See Printing on plain paper, bond paper or
transparencies from Tray 1, 2 or 3 on page 11.
Check the paper type and quality. See About paper on page 6.
Examples of poor print
quality
Recommendation