User Manual

Table Of Contents
Error Message Cause Action
If the problem continues, contact
Brother customer service or your local
Brother dealer.
Comm.Error
Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If
the problem continues, contact the
telephone company and ask them to
check your telephone line.
Cooling Down
The temperature of the inside of the
machine is too hot. The machine will
pause its current print job and go into
cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the LCD
displays Cooling Down.
Wait until the machine has finished
cooling down. Make sure all vents on
the machine are clear of obstructions.
When the machine has cooled down,
the machine will resume printing.
If the fan is not spinning, disconnect
the machine from the power for
several minutes, then reconnect it.
Cover is Open
The front cover is not completely
closed.
Open and then firmly close the front
cover of the machine.
The fuser cover is not completely
closed or paper was jammed in the
back of the machine when you turned
on the power.
Close the fuser cover located inside
the back cover of the machine.
The ADF cover is not completely
closed.
Close the ADF cover.
If the error message remains, press
.
Disconnected
The other person or other person's
fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP).
Document Jam
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
Remove the jammed paper from the
ADF unit.
Clear any debris or scraps of paper
from the ADF unit paper path.
Press .
Drum !
The corona wire on the drum unit
must be cleaned.
Clean the corona wire on the drum
unit.
The drum unit or the toner cartridge
and drum unit assembly is not
installed correctly.
Put the toner cartridge in the drum
unit. Then reinstall the toner cartridge
and drum unit assembly in the
machine.
Drum End Soon
The drum unit is near the end of its
life.
Order a new drum unit before you get
the Replace Drum message.
Jam 2-sided
The paper is jammed in the 2-sided
paper tray.
Pull the paper tray and the 2-sided
tray out completely, open the back
cover and then remove all jammed
paper. Close the back cover, and put
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