User's Manual

Error Message Cause Action
subscribed to the Caller ID service
from your telephone company.
No Paper
The machine is out of paper, or paper
is not loaded correctly in the paper
tray.
• Refill paper in the paper tray.
Make sure the paper guides are
set to the correct size.
• If paper is in the tray, remove it
and load it again. Make sure the
paper guides are set to the correct
size.
• Do not overfill the paper tray.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge or the toner
cartridge and drum unit assembly is
not installed correctly.
Remove the toner cartridge and drum
unit assembly. Remove the toner
cartridge from the drum unit, and
reinstall the toner cartridge back in
the drum unit. Reinstall the toner
cartridge and drum unit assembly
back in the machine. If the problem
continues, replace the toner cartridge
with a new one.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation
is in process
Do one of the following:
• Press or Quit, and wait until
the other operations that are in
progress finish, and then try again.
• Press Send Now to send the
pages scanned so far.
• Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive.
• Print the faxes that are in the
memory.
If a print operation is in process
Do one of the following:
• Reduce the Resolution.
• Clear faxes from the memory.
Print Data Full
The machine’s memory is full.
Press and delete the previously
stored secure print data.
Print Unable XX The machine has a mechanical
problem.
• Press and hold to turn off the
machine, wait a few minutes, and
then turn it on again.
• If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
or to locate a Brother Authorized
Service Center, visit:
www.brother-usa.com/service
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