User Manual

Table Of Contents
Error Message Cause Action
Print Data Full
The machine’s memory is full. Press Stop/Exit and delete the
previously stored secure print data.
Print Unable ## The machine has a mechanical
problem.
Press and hold to turn the
machine off, wait a few minutes,
and then turn it on again.
If the problem continues, contact
Brother customer service.
Registration
Registration failed.
Press and hold down to turn
the machine off. Wait a few
seconds, and then turn it on again.
Perform the colour registration
again using the LCD.
Install a new belt unit.
If the problem continues, contact
Brother customer service or your
local Brother dealer.
Replace Belt
It is time to replace the belt unit. Replace the belt unit with a new one.
See Related Information: Replace the
Belt Unit.
Replace Drum
It is time to replace the drum unit. Replace the drum unit for the colour
indicated on the LCD.
If this message is displayed even
after replacing the drum unit with new
one, the drum unit counter was not
reset.
Reset the drum unit counter.
See Related Information: Replace the
Drum Unit.
Replace Toner
The toner cartridge is at the end of its
life. The machine stops all print
operations.
Replace the toner cartridge for the
colour indicated on the LCD.
See Related Information: Replace the
Toner Cartridge.
Replace WT Box
It is time to replace the waste toner
box.
Replace the waste toner box with a
new one.
See Related Information: Replace the
Waste Toner Box.
Scan Unable ## The machine has a mechanical
problem.
Press and hold to turn the
machine off, and then turn it on
again.
If the problem continues, contact
Brother customer service.
Self-Diagnostic
The temperature of the fuser unit
does not rise to a specified
temperature within the specified time.
Press and hold to turn the
machine off, wait a few seconds,
and then turn it on again. Leave
the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Short paper
The length of the paper in the tray is
too short for the machine to deliver it
to the Face down output tray.
Open the back cover (Face up output
tray) to let the printed page exit onto
the Face up output tray. Remove the
printed pages, and then press Mono
Start or Colour Start.
Size Error
The paper size defined in the printer
driver is not supported by the defined
tray.
Choose a paper size supported by
the defined tray.
Size Error DX
The paper size specified in the
machine's paper size setting is not
Press Stop/Exit (if required).
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