User's Manual
Table Of Contents
- Online User's Guide HL-L5000D/HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT/HL-L6300DW
- Table of Contents
- Before You Use Your Brother Machine
- Introduction to Your Brother Machine
- Paper Handling
- Print
- Print from Your Computer (Windows®)
- Print a Document (Windows®)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- Print as a Poster (Windows®)
- Print on Both Sides of the Paper (Windows®)
- Print as a Booklet (Windows®)
- Secure Print (Windows®)
- Use a Macro from Your Computer (Windows®)
- Use a Preset Print Profile (Windows®)
- Change the Default Print Settings (Windows®)
- Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®)
- Monitor the Status of the Machine from Your Computer (Windows®)
- Print Settings (Windows®)
- Print from Your Computer (Macintosh)
- Print a Document (Macintosh)
- Print on Both Sides of the Paper (Macintosh)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh)
- Secure Print (Macintosh)
- Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Macintosh)
- Monitor the Status of the Machine from Your Computer (Macintosh)
- Print Options (Macintosh)
- Print One Page Duplicates on Different Types of Paper
- Cancel a Print Job
- Test Print
- Print from Your Computer (Windows®)
- Network
- Get Started
- Network Management Software and Utilities
- Additional Methods of Configuring Your Brother Machine for a Wireless Network
- Before Configuring Your Brother Machine for a Wireless Network
- Configure Your Machine for a Wireless Network
- Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network in Ad-Hoc Mode (For IEEE 802.11b/g/n)
- Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
- Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
- Configure Your Machine for an Enterprise Wireless Network
- Use Wi-Fi Direct®
- Print from Your Mobile Device Using Wi-Fi Direct
- Configure Your Wi-Fi Direct Network
- Wi-Fi Direct Network Configuration Overview
- Configure Your Wi-Fi Direct Network Using the One-Push Method
- Configure Your Wi-Fi Direct Network Using the One-Push Method and Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Using the PIN Method
- Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Manually
- Advanced Network Features
- Technical Information for Advanced Users
- Security
- Lock the Machine Settings
- Network Security Features
- Before Using Network Security Features
- Secure Function Lock 3.0
- Use Active Directory® Authentication
- Use LDAP Authentication
- Manage Your Network Machine Securely Using SSL/TLS
- Introduction to SSL/TLS
- Certificates and Web Based Management
- Supported Security Certificate Features
- Create and Install a Certificate
- Manage Multiple Certificates
- Manage Your Network Machine Securely Using Web Based Management
- Manage Your Network Machine Securely Using BRAdmin Professional 3 (Windows®)
- Print Documents Securely Using SSL/TLS
- Manage Your Network Machine Securely Using IPsec
- Send an Email Securely
- Use IEEE 802.1x Authentication for a Wired or a Wireless Network
- Store Print Log to Network
- Mobile/Web Connect
- Troubleshooting
- Routine Maintenance
- Machine Settings
- Appendix
- Glossary
Home > Troubleshooting > Network Problems > Error Messages
Error Messages
Related Models: HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT/HL-L6300DW
Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the table.
HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT
Error Messages
Cause Action
Authentication
Error, contact
your
administrator.
Your authentication setting for
the Store Print Log to Network
feature is not correct.
• Make sure the Username and Password in
Authentication Setting are correct. If the username is
part of a domain, enter the username in one of the
following styles: user@domain or domain\user.
• Make sure the SNTP time server settings are
configured correctly so the time matches the time used
for authentication by Kerberos or NTLMv2.
Connection Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to
the Wi-Fi Direct network, and then try to configure the Wi-
Fi Direct settings again.
Connection Fail
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
• Move the mobile device closer to your Brother
machine.
• Move your Brother machine and the mobile device to
an obstruction-free area.
• If you are using the PIN Method of WPS, make sure
you have entered the correct PIN.
File Access
Error, contact
your
administrator.
The Brother machine cannot
access the destination folder for
the Store Print Log to Network
feature.
• Make sure the stored directory name is correct.
• Make sure the stored directory is write-enabled.
• Make sure the file is not locked.
Log Access Error
In Web Based Management,
you have selected the Cancel
Print option in the Error
Detection Setting of Store
Print Log to Network.
Wait for about 60 seconds until this message disappears
from the LCD.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
• Make sure your machine and mobile device are in the
Wi-Fi Direct mode.
• Move the mobile device closer to your Brother
machine.
• Move your Brother machine and the mobile device to
an obstruction-free area.
• If you are manually configuring the Wi-Fi Direct
network, make sure you have entered the correct
password.
• If your mobile device has a configuration page for how
to obtain an IP address, make sure the IP address of
your mobile device has been configured via DHCP.
Server Timeout,
contact your
administrator.
The Brother machine cannot
connect to the server for the
Store Print Log to Network
feature.
• Make sure your server address is correct.
• Make sure your server is connected to the network.
• Make sure the machine is connected to the network.
Wrong Date&Time,
contact your
administrator.
The Brother machine does not
obtain the time from the SNTP
time server.
• Make sure the settings to access the SNTP time server
are configured correctly in Web Based Management.
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