User Manual
Table Of Contents
- User’s Guide HL-L8250CDN/HL-L8350CDW
- User's Guides and where do I find them?
- Using the documentation
- Accessing Brother Utilities (Windows®)
- Table of Contents
- 1 Printing Methods
- About this Machine
- Acceptable paper and other print media
- Loading paper
- 2-sided printing
- Printing from a USB flash drive or digital camera supporting mass storage
- 2 Driver and Software
- Printer driver
- Windows®
- Macintosh
- Software
- 3 General Information
- 4 Options
- 5 Routine Maintenance
- 6 Troubleshooting
- A Appendix
- Index
Troubleshooting
171
6
Error and maintenance messages 6
As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens,
your machine identifies the error or required routine maintenance and displays the appropriate message. The
most common error and maintenance messages are shown below.
You can clear most errors and perform routine maintenance yourself. If you need more help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips:
Visit http://solutions.brother.com/
.
Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and
machine reliability.
NOTE
The LCD displays the tray names as follows.
• Standard paper tray: Tray 1
• Multi-purpose tray: MP Tray
• Optional lower tray: Tray 2 and T2
Error message Cause Action
2-sided Disabled The back cover of the machine is
not closed completely.
Close the back cover of the machine.
Access Denied The function you want to use is
restricted by Secure Function Lock.
Contact your administrator to check your Secure
Function Lock settings.
Access Error The device was removed from the
USB direct interface while data was
processing.
Press Cancel. Reinsert the device and try to print
with Direct Print.
Belt End Soon The belt unit is near the end of its
life.
Buy a new belt unit before you get a Replace Belt
message.
Calibrate Calibration failed.
Press and hold down to turn the machine off.
Wait a few seconds, and then turn it on again.
Perform the colour calibration again using the
control panel or the printer driver (see Colour
Calibration on page 47).
Install a new belt unit (see Replacing the belt unit
on page 135).
If the problem continues, call Brother customer
service or your local Brother dealer.
Cartridge Error The toner cartridge is not installed
correctly.
Pull out the drum unit, remove the toner cartridge for
the colour that is indicated on the LCD, and put it back
into the drum unit again. Install the drum unit in the
machine again. If the problem continues, call Brother
customer service or your local Brother dealer.