Online User's Guide HL-L8260CDW HL-L8360CDW HL-L9310CDW © 2017 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ............................................................................................... 1 Definitions of Notes ........................................................................................................................................ 2 Trademarks ....................................................................................................................................................
Home > Table of Contents Network ................................................................................................................................................ 75 Supported Basic Network Features ............................................................................................................. 76 Network Management Software and Utilities ...............................................................................................
Home > Table of Contents Print from Gmail™ Webmail Service for Mobile................................................................................ 239 AirPrint ....................................................................................................................................................... 240 AirPrint Overview.............................................................................................................................. 241 Before Using AirPrint........................
Home > Table of Contents Clean the Paper Pick-up Rollers ...................................................................................................... 339 Calibrate Colour Output ............................................................................................................................. 340 Reset the Machine's Calibration Settings......................................................................................... 341 Correct Colour Print Alignment (Colour Registration) .......
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note 1
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Brother Machine > Trademarks Trademarks BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Server, Internet Explorer, Active Directory, OneNote and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Macintosh, Safari, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United States and other countries.
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries. • Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise. • Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • Touchscreen LCD Overview • How to Navigate the Touchscreen LCD • Access Brother Utilities (Windows®) 5
Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure. Firewall (Windows®) If your computer is protected by a firewall and you are unable to network print, you may need to configure the firewall settings.
Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View HL-L8260CDW Front View 8 1 2 7 3 4 6 5 Back View 9 12 10 11 1. Face down output tray support flap (support flap) 2. Face down output tray 3. Front cover release button 4. Front cover 5. Paper tray 6. Multi-purpose tray (MP tray) 7. USB accessory port 8. Control panel with a Liquid Crystal Display (LCD) 9. USB port 10.
HL-L8360CDW/HL-L9310CDW Front View 8 1 2 7 3 4 6 5 Back View 9 10 13 11 12 1. Face down output tray support flap (support flap) 2. Face down output tray 3. Front cover release button 4. Front cover 5. Paper tray 6. Multi-purpose tray (MP tray) 7. USB accessory port 8. Touch panel with a tiltable Touchscreen LCD 9. USB port 10. USB accessory port (HL-L9310CDW) 11. (For wired network models) 10BASE-T / 100BASE-TX / 1000BASE-T port 12. AC power connector / cord 13.
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview The control panel may vary depending on your model. HL-L8260CDW 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. Wireless Network Models A four-level indicator shows the wireless signal strength if you are using a wireless connection. 0 Max 2. Data LED The Data LED blinks depending on the machine’s status. When the Data LED is on, data is in the machine’s memory.
a or b (+ or -) • Press to scroll through menus and options. • Press to enter a number or to increase or decrease the number. Hold down a or b to scroll faster. When you see the number you want, press OK. 5. Secure Press to print jobs saved in the machine’s memory when you enter your four-digit password. 6. Go • Press to clear certain error messages. To clear all other errors, follow the LCD instructions. • Press to print any data remaining in the machine's memory.
HL-L8360CDW/HL-L9310CDW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the Touchscreen. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 3. LED Power Indicator The LED lights up depending on the machine’s power status. Power On/Off 4. . • Turn the machine on by pressing • Turn the machine off by pressing and holding down . 5.
Related Information • Introduction to Your Brother Machine 12
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: HL-L8360CDW/HL-L9310CDW From the Home screen, access the WiFi setup, Toner level, Settings, and Functions screens. The Home screen displays the machine's status when the machine is idle. When displayed, this screen indicates that your machine is ready for the next command. If Active Directory® Authentication or LDAP Authentication is enabled, the machine's control panel is locked.
Press to access the Direct Print menu. Warning icon The warning icon then press appears when there is an error or maintenance message; press to view it, and to return to Ready Mode. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Related Models: HL-L8360CDW/HL-L9310CDW Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them. The following steps explain how to navigate through changing the machine's setting.
5. Press[Med]. 6. Press .
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) Access Brother Utilities (Windows®) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click • (Start) > All Programs > Brother > Brother Utilities.
Related Information • Introduction to Your Brother Machine • Uninstall the Brother Software and Drivers (Windows®) 18
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother Software and Drivers (Windows®) Uninstall the Brother Software and Drivers (Windows®) 1. Do one of the following: • (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click • (Start) > All Programs > Brother > Brother Utilities. (Windows® 8 and Windows Server® 2012) Tap or click • (Brother Utilities) either on the Start screen or the desktop. (Windows® 8.
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper 20
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray) 21
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems • Error and Maintenance Messages 22
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
7. Lift the support flap to prevent paper from sliding off the output tray.
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray > Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings. DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) Load and Print Using the Multi‑purpose Tray (MP Tray) You can load letterhead, coloured paper, thin paper, thick paper, recycled paper, bond paper, labels, glossy paper, up to 50 sheets of plain paper, or up to ten envelopes in the MP tray.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) Load Paper in the Multi‑purpose Tray (MP Tray) When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer. • Plain Paper • Letterhead • Coloured Paper • Thin Paper • Thick Paper • Recycled Paper • Bond • Glossy Paper 1.
2 1 • Make sure the paper is below the maximum paper mark (1). • Place the paper's leading edge (top of paper) between the • When using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam. • When you use letterhead or preprinted paper, load the paper in the correct orientation.See Related Information: Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray. and b arrows (2).
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) > Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings. DO NOT load different sizes and types of paper in the paper tray at the same time.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Labels Using the MP Tray Load and Print Labels Using the MP Tray When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on labels.
2 1 • Make sure the paper is below the maximum paper mark (1). • Place the paper's leading edge (top of paper) between the and b arrows (2). 6. Change your print preferences in the Print screen before sending the print job from your computer. 7. Send your print job to the machine. 8. Close the back cover (the face up output tray) until it locks in the closed position.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Envelopes Using the MP Tray Load and Print Envelopes Using the MP Tray You can load up to ten envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible. When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer. 1.
6. Load paper with the printing surface face up in the MP tray. 2 1 • Load up to 10 envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than 10 envelopes may cause paper jams. • Place the paper's leading edge (top of paper) between the and b arrows (2). 7. Change your print preferences in the Print dialog box before sending the print job from your computer.
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting 34
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Tray Setting]. Press OK. c. Select [Paper Type]. Press OK. 2.
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type. The default setting is On. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Tray Setting]. Press OK. c.
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonlyused paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. 1 2 4 3 Do not attempt to print into these areas; your output will not reflect anything in these areas. Usage Print Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 4.23 mm 4.23 mm A4 4.23 mm 4.
Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table.
Home > Paper Handling > Using Special Paper Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Home > Print Print • Print from Your Computer (Windows®) • Print from Your Computer (Macintosh) • Cancel a Print Job • Test Print 40
Home > Print > Print from Your Computer (Windows®) Print from Your Computer (Windows®) • Print a Document (Windows®) • Print Settings (Windows®) • Secure Print (Windows®) • Change the Default Print Settings (Windows®) • Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) • Monitor the Status of the Machine from Your Computer (Windows®) 41
Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®) Print a Document (Windows®) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Paper Size drop-down list, and then select your paper size. 5.
Related Information • Print from Your Computer (Windows®) • Print Settings (Windows®) 43
Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®) Print Settings (Windows®) Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
5. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 6. Colour / Mono Select the Colour/Mono settings to use. NOTE • The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white background as colour. If you know that your document is black and white and you want to conserve colour toner, select Mono mode.
2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1. Scaling Select these options to enlarge or reduce the size of the pages in your document.
2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5.
Home > Print > Print from Your Computer (Windows®) > Secure Print (Windows®) Secure Print (Windows®) Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on the machine's control panel. • The secure data is deleted from the machine when you turn off the machine. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Select the print command in your application. 2.
You must set a separate password for each document. 7. Type the User Name and Job Name in the text field, if needed. 8. Click OK, to close the Secure Print Settings window. 9. Click OK. 10. Complete your print operation. 11. On the machine's control panel, press [Functions]. 12. Press [Secure Print]. 13. Press a or b to display user names, and then press your user name. The LCD displays the list of secured jobs for your name. 14. Press a or b to display the print job, and then press it. 15.
Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®) Change the Default Print Settings (Windows®) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows® applications, you must configure the printer driver properties. 1. Do one of the following: For Windows Server® 2008 • Click (Start) > Control Panel > Hardware and Sound > Printers.
Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®) > Configure the Optional Tray Settings (Windows®) Configure the Optional Tray Settings (Windows®) Access your machine's Properties to auto-detect your machine's Optional Tray and serial number. The printer driver automatically detects the Optional Tray during the driver installation. If you added the Optional Tray after the driver installation, follow these steps: 1.
Home > Print > Print from Your Computer (Windows®) > Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) The BR-Script3 printer driver lets you print PostScript® data more clearly. To install the PS driver (BR-Script3 printer driver), launch the Brother installation disc, select Custom in the Select Machine section, and then select the PS Driver check box. 1.
Home > Print > Print from Your Computer (Windows®) > Monitor the Status of the Machine from Your Computer (Windows®) Monitor the Status of the Machine from Your Computer (Windows®) The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of errors. • Do one of the following: - Double-click the - (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click icon in the task tray.
Home > Print > Print from Your Computer (Macintosh) Print from Your Computer (Macintosh) • Print a Document (Macintosh) • Print Options (Macintosh) • Secure Print (Macintosh) • Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Macintosh) • Monitor the Status of the Machine from Your Computer (Macintosh) 54
Home > Print > Print from Your Computer (Macintosh) > Print a Document (Macintosh) Print a Document (Macintosh) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field. 5. Click the Paper Size pop-up menu, and then select your paper size. 6.
Home > Print > Print from Your Computer (Macintosh) > Print Options (Macintosh) Print Options (Macintosh) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two-Sided Select whether to print on both sides of the paper. 5. Reverse page orientation Select this option to rotate the printed image 180 degrees. 6.
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 2. Pages to Print Select which pages you want to print (even pages or odd pages). 3.
Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 3. Color / Mono Select the Colour/Mono settings to use.
Quiet Mode Select this option to reduce printing noise. Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Color Settings 1. Color Mode Select the colour mode to suit your preference. 2. Advanced Color Settings Click the disclosure triangle to select the Colour Enhancement feature. This feature analyses your image to improve its sharpness, white balance and colour density.
Secure Print 1. Secure Print This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel.
Home > Print > Print from Your Computer (Macintosh) > Secure Print (Macintosh) Secure Print (Macintosh) Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on the machine's control panel. • The secure data is deleted from the machine when you turn off the machine. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2.
After you have printed the secured data, it will be cleared from the machine's memory.
Home > Print > Print from Your Computer (Macintosh) > Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Macintosh) Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Macintosh) The BR-Script3 printer driver lets you print PostScript® data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver).
Home > Print > Print from Your Computer (Macintosh) > Monitor the Status of the Machine from Your Computer (Macintosh) Monitor the Status of the Machine from Your Computer (Macintosh) The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can also access Web Based Management. 1.
Related Information • Print from Your Computer (Macintosh) • Printing Problems • Calibrate Colour Output 66
Home > Print > Cancel a Print Job Cancel a Print Job >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. HL-L8360CDW/HL-L9310CDW 1. Press . To cancel multiple print jobs, press and hold for four seconds.
Home > Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print: >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Printer]. Press OK. b. Select [Print Options]. Press OK. c. Select [Test Print]. Press OK. HL-L8360CDW/HL-L9310CDW 1. Press [Settings] > [All Settings] > [Printer] > [Print Options] > [Test Print]. 2. Press [Yes]. 3. Press .
Home > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive You can print photos directly from digital camera media or a USB flash drive. Supported file types are PDF, JPEG, TIFF, XPS, and PRN.
Home > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported. Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF-8070i Transfer protocol Bulk transfer Only Format 1 FAT12/FAT16/FAT32/exFAT Sector size Max.
Home > Print Data Directly from a USB Flash Drive > Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage • Make sure your digital camera is turned on. • Your digital camera must be switched from PictBridge mode to mass storage mode. IMPORTANT To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash drive to the USB direct interface.
• To change the settings, press a or b to select the print settings you want to change: - [Paper Size] - [Paper Type] - [Multiple Page] - [Orientation] - [2-sided] - [Collate] - [Tray Use] - [Print Quality] - [PDF Option] - [Output Colour] Depending on the file type, some of these settings may not appear. 4. Press Go. 5. Press a or b to select the copy you want, and then press OK.
• [Tray Use] • [Print Quality] • [PDF Option] Depending on the file type, some of these settings may not appear. 5. Press [OK]. 6. Enter the number of copies you want. 7. Press [Mono Start] or [Colour Start] to print the data. 8. Press . IMPORTANT DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine has finished printing.
Home > Print Data Directly from a USB Flash Drive > Create a PRN File for Direct Printing (Windows®) Create a PRN File for Direct Printing (Windows®) These instructions may vary depending on your print application and operating system. 1. Select the print command in your application. 2. Select your model, and then select the print to file option. 3. Complete your print operation. 4. Enter the required information to save the file.
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 75
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows® 7 Windows® 8 Windows Server® 2008/2012/2012 R2/2016 macOS v10.10.5 macOS v10.11.x macOS v10.
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility.
Home > Network > Network Management Software and Utilities > Learn about Network Management Software and Utilities Learn about Network Management Software and Utilities Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Before Configuring Your Brother Machine for a Wireless Network Before Configuring Your Brother Machine for a Wireless Network Before attempting to configure a wireless network, confirm the following: • If you are using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network 1. Turn on your computer and insert the Brother installation disc into your computer. • For Windows®, follow these instructions: • For Macintosh, click Driver Download to go to the Brother Solutions Center. Follow the on-screen instructions to install printer drivers. 2. The opening screen appears automatically.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from your machine's control panel menu to configure your wireless network settings.
Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Wireless LAN Report Error Codes 83
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings.
2 Routers or access points that support WPS are marked with this symbol: >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3. Press a or b to select the [WPS w/ PIN Code] option, and then press OK. 4. When [WLAN Enable?] appears, press a to select On. This will start the wireless setup wizard. To cancel, press Cancel. 5.
Click (Start) > Devices and Printers > Add a device. Windows® 8 • Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel > Hardware and Sound > Devices and Printers > Add a device. Windows® 10 • > Windows System > Control Panel. In the Hardware and Sound group, click Add a device. Click • To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to your network in advance.
• To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to your network in advance. For more information, see the instructions supplied with your wireless LAN access point/router. • If you use Windows® 7, Windows® 8, or Windows® 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the full driver and software package, use the Brother installation disc. 7.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
Enter the key, and then press OK to apply your settings. To apply the settings, select [Yes]. To cancel, select [No]. • If your authentication method is Open System and your encryption mode is None, go to the next step. 7. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup.
When you have entered all the characters, press [OK]. • If your authentication method is Open System and your encryption mode is None, go to the next step. 7. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• If you selected the [WPA/WPA2-PSK] option, press a or b to select the Encryption Type [TKIP+AES] or [AES], and then press OK. Enter the WPA key, and then press OK. Your Brother machine supports the use of the first WEP key only. 11. To apply the settings, press a to select [Yes], and then press OK. To cancel, press b to select [No]. 12. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected].
• If you selected the [Open System] option, press [None] or [WEP]. If you selected the [WEP] option for Encryption type, enter the WEP key, and then press [OK]. • If you selected the [Shared Key] option, enter the WEP key, and then press [OK]. • If you selected the [WPA/WPA2-PSK] option, press [TKIP+AES] or [AES]. Enter the WPA key, and then press [OK]. Your Brother machine supports the use of the first WEP key only. 10. The machine attempts to connect to the wireless device you have selected.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and record the current wireless network settings.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. HL-L8360CDW/HL-L9310CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
• Wireless LAN Report Error Codes 98
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network • I Cannot Complete the Wireless Network Setup Configuration 99
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Print from Your Mobile Device Using Wi-Fi Direct Print from Your Mobile Device Using Wi-Fi Direct Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview Wi-Fi Direct Network Configuration Overview The following instructions offer five methods for configuring your Brother machine in a wireless network environment. Select the method you prefer for your environment: Check your mobile device for configuration. 1.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method Configure Your Wi-Fi Direct Network Using the One-Push Method >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1. Press a or b to select the [Network] option, and then press OK. 2.
Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview 104
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS) >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW If your mobile device supports WPS (PBC: Push Button Configuration), follow these steps to configure a Wi-Fi Direct
• Wi-Fi Direct Network Configuration Overview 106
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method Configure Your Wi-Fi Direct Network Using the PIN Method >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1. Press a or b to select the [Network] option, and then press OK.
This will start the Wi-Fi Direct setup. To cancel, press . 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine. Press [OK] to complete the setup. If the PIN is displayed on your Brother machine, enter the PIN in your mobile device.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to configure a Wi-Fi Dire
printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1. Press a or b to select the [Network] option, and then press OK. 2.
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report • Configure the SNTP Protocol Using Web Based Management 112
Home > Network > Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.
Home > Network > Advanced Network Features > Print the WLAN Report Print the WLAN Report The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the [Print Reports] option, and then press OK. 2. Press a or b to select the [WLAN Report] option, and then press OK. The machine will print the WLAN Report. HL-L8360CDW/HL-L9310CDW 1.
Home > Network > Advanced Network Features > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to ON.
Error Code Problem and Recommended Solutions TS-08 Two or more WLAN access points that have WPS enabled are detected. • Confirm that only one WLAN access point/router within range has the WPS method active and try again. • Try starting again after few minutes in order to avoid effects from other access points.
Home > Network > Advanced Network Features > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3.
Option Description Primary SNTP Server Address Type the server address (up to 64 characters). Secondary SNTP Server Address The secondary SNTP server address is used as a backup to the primary SNTP server address. If the primary server is unavailable, the machine will contact the secondary SNTP server. Primary SNTP Server Port Type the port number (1-65535). Secondary SNTP Server Port The secondary SNTP server port is used as a backup to the primary SNTP server port.
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Gigabit Ethernet (Wired Network Only) • Reset the Network Settings to the Factory Settings 119
Home > Network > Technical Information for Advanced Users > Gigabit Ethernet (Wired Network Only) Gigabit Ethernet (Wired Network Only) Your machine supports 1000BASE-T Gigabit Ethernet. To connect to a 1000BASE-T Gigabit Ethernet Network, you must set the machine’s Ethernet link mode to Auto from the machine’s control panel or Web Based Management (web browser). • Use a straight-through Category 5e (or greater) twisted-pair cable.
Home > Network > Technical Information for Advanced Users > Gigabit Ethernet (Wired Network Only) > Configure the Gigabit Ethernet Settings Using Web Based Management Configure the Gigabit Ethernet Settings Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default.
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all wired (supported models only) and wireless network settings to the factory settings.
Home > Security Security • Lock the Machine Settings • Network Security Features 123
Home > Security > Lock the Machine Settings Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service.
Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Setting Lock]. Press OK. 2. Enter a four-digit number for the password. To enter each digit, press a or b to select a number, and then press OK. 3. When the LCD displays [Verify], re-enter the new password. 4. Press Go.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Setting Lock]. Press OK. c. Select [Set Password]. Press OK. 2. Enter the current four-digit password. To enter each digit, press a or b to select a number, and then press OK. 3. Enter a new four-digit password.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Setting Lock]. Press OK. 2. Press OK when the LCD displays [On]. 3. Enter the current four-digit password. To enter each digit, press a or b to select a number, and then press OK. To turn Setting Lock off, press OK.
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Use Active Directory® Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS • Manage Your Network Machine Securely Using IPsec • Send an Email Securely • Use IEEE 802.
Home > Security > Network Security Features > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine. We recommend disabling the Telnet, FTP server and TFTP protocols. Accessing the machine using these protocols is not secure.
Home > Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Configure Public Mode for Secure Function Lock 3.0 • Additional Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Before Using Secure Function Lock 3.0 Before Using Secure Function Lock 3.0 Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some or all of the functions listed here. You can configure and change the following Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default. Type a password if you have set one, and then click . 4. Click the Administrator tab.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via AirPrint, Google Cloud Print™ and Brother iPrint&Scan. 1.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Register a new ID Card Using the Machine's Control Panel Register a new ID Card Using the Machine's Control Panel Related Models: HL-L8360CDW/HL-L9310CDW 1. Touch the NFC symbol on the machine's control panel with a registered ID Card. 2. Press your login name. 3. Press [Register Card]. 4. Touch a new ID Card to the NFC symbol. 5. Press [OK]. The new ID Card's number is registered to the machine.
Home > Security > Network Security Features > Use Active Directory® Authentication Use Active Directory® Authentication • Introduction to Active Directory® Authentication • Configure Active Directory® Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication) 137
Home > Security > Network Security Features > Use Active Directory® Authentication > Introduction to Active Directory® Authentication Introduction to Active Directory® Authentication Related Models: HL-L8360CDW/HL-L9310CDW Active Directory® Authentication restricts the use of your Brother machine. If Active Directory® Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Home > Security > Network Security Features > Use Active Directory® Authentication > Configure Active Directory® Authentication Using Web Based Management Configure Active Directory® Authentication Using Web Based Management Related Models: HL-L8360CDW/HL-L9310CDW Active Directory® authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication. 1. Start your web browser. 2.
Home > Security > Network Security Features > Use Active Directory® Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory® Authentication) Related Models: HL-L8360CDW/HL-L9310CDW When Active Directory® Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel. 1.
Home > Security > Network Security Features > Use LDAP Authentication Use LDAP Authentication • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) 141
Home > Security > Network Security Features > Use LDAP Authentication > Introduction to LDAP Authentication Introduction to LDAP Authentication Related Models: HL-L8360CDW/HL-L9310CDW LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Home > Security > Network Security Features > Use LDAP Authentication > Configure LDAP Authentication Using Web Based Management Configure LDAP Authentication Using Web Based Management Related Models: HL-L8360CDW/HL-L9310CDW 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default. Type a password if you have set one, and then click . 4.
Home > Security > Network Security Features > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Related Models: HL-L8360CDW/HL-L9310CDW When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel. 1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management • Manage Your Network Machine Securely Using BRAdmin Professional 3 (Windows®) • Print Documents Securely Using SSL/TLS 145
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer® for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from a Certificate Authority (CA) • Import and Export a CA Certificate 151
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA).
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows® users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine 153
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Install the Self-signed Certificate for Windows® users with Administrator Rights Install the Self-signed Certificate for Windows® users with Administrator Rights The following steps are for Microsoft® Internet Explorer®.
4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate....
7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse.... 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Selfsigned Certificate Import the Self-signed Certificate 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Selfsigned Certificate Export the Self-signed Certificate 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) Create and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
12. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server® 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto t
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management To manage your network machine securely, you must use management utilities with security protocols. We recommend using the HTTPS protocol for secure management. To use this protocol, HTTPS must be enabled on your machine. • The HTTPS protocol is enabled by default.
In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (such as BRAdmin Light) that access the print server do not work correctly since they authorize the read-only access of version 1 and version 2c. If you want to use all applications, we recommend using SNMP v1/v2c read-write access mode.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Manage Your Network Machine Securely Using BRAdmin Professional 3 (Windows®) Manage Your Network Machine Securely Using BRAdmin Professional 3 (Windows®) To use BRAdmin Professional 3 utility, you must: • Use the latest version of BRAdmin Professional 3. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management • Configure an IPsec Template Using Web Based Management 178
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Introduction to IPsec Introduction to IPsec IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to prevent manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data carried over the network, such as print data sent from computers to a printer.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions are comprised of two Template types: Address and IPsec. You can configure up to 10 connection conditions. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3.
In Main mode, the processing speed is slow, but the security is high. In Aggressive mode, the processing speed is faster than Main mode, but the security is lower. 9. In the All Non-IPsec Traffic field, select the action to be taken for non-IPsec packets. When using Web Services, you must select Allow for All Non-IPsec Traffic. If you select Drop, Web Services cannot be used. 10. In the Broadcast/Multicast Bypass field, select Enabled or Disabled. 11.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default. Type a password if you have set one, and then click . 4.
For example: 192.168.1.1/24 Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 10. Select a Remote IP Address option to specify the IP address conditions for the recipient: • Any If you select Any, all IP addresses are enabled. • IP Address Type the specified IP address (IPv4 or IPv6) in the text box. • IP Address Range Type the starting and ending IP addresses for the IP address range.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default. Type a password if you have set one, and then click . 4.
Related Information • Manage Your Network Machine Securely Using IPsec • IKEv1 Settings for an IPsec Template • IKEv2 Settings for an IPsec Template • Manual Settings for an IPsec Template 185
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Template Name Type a name for the template (up to 16 characters).
Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security. The setting items are different depending on the selected template. The default template differs depending on whether you chose Main or Aggressive for Negotiation Mode on the IPsec configuration screen. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
Type the time (seconds) and number of kilobytes (KByte) before the IPsec SA will expire. • Encapsulation Mode Select Transport or Tunnel. • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Template Name Type a name for the template (up to 16 characters).
Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security. The setting items are different depending on the selected template. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec. To carry out encrypted communication for that time only, the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared.
SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
Related Information • Configure an IPsec Template Using Web Based Management 192
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
Select Manual. Authentication Key (ESP,AH) Specify the key to use for authentication. Type the In/Out values. These settings are necessary when Custom is selected for Use Prefixed Template, Manual is selected for Internet Key Exchange (IKE), and a setting other than None is selected for Hash for Encapsulating Security section. The number of characters you can set differs depending on the setting you chose for Hash in the Encapsulating Security section.
• - ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so on.
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS 196
Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3.
Home > Security > Network Security Features > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports. We recommend using Web Based Management to configure the SMTP authentication.
Home > Security > Network Security Features > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS. We recommend using Web Based Management to configure SSL/TLS.
You must configure your machine's SMTP communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • IEEE 802.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration.
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. • If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods LEAP (Wireless network) Lightweight Extensible Authentication Protocol (LEAP) is a proprietary EAP method developed by Cisco Systems, Inc., which uses a user ID and password for authentication.
Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting 206
Home > Security > Network Security Features > Store Print Log to Network > Store Log to Network Overview Store Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
Home > Security > Network Security Features > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default. Type a password if you have set one, and then click .
To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10. The machine will test your settings. 11. If your settings are accepted, Test OK appears on the screen. If Test Error appears, check all settings, and then click Submit to display the Test page again.
Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows® • Mopria® Print Service • Brother iPrint&Scan • Near-Field Communication (NFC) 211
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect 212
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Related Models: HL-L8360CDW/HL-L9310CDW Certain websites provide services that allow users to upload and view images and files on the websites. Your Brother machine can download and print images that are already uploaded to these services. 1. Printing 2. Photos, images, documents and other files 3.
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Related Models: HL-L8360CDW/HL-L9310CDW Use Brother Web Connect to access services from your Brother machine: To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
(For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using Your Brother Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management 216
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Brother Software Installation for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Related Models: HL-L8360CDW/HL-L9310CDW The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Related Models: HL-L8360CDW/HL-L9310CDW If your network uses a proxy server, the following proxy server information must be configured on the machine: • Proxy server address • Port number • User Name • Password 1.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management Related Models: HL-L8360CDW/HL-L9310CDW If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: • Proxy server address • Port number • User Name • Password We recommend Microsoft® Internet Explorer® 11 for Windows® and
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect 220
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Related Models: HL-L8360CDW/HL-L9310CDW Configure the Brother Web Connect settings using the following procedure: Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.) 1. User registration 2.
Related Information • Set Up Brother Web Connect 222
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect Related Models: HL-L8360CDW/HL-L9310CDW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access Related Models: HL-L8360CDW/HL-L9310CDW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1.
2. Select the service you want to use. The actual screen may differ from the screen shown above. 3. Follow the on-screen instructions and apply for access. When finished, your temporary ID will appear.
4. Make a note of your temporary ID, as you will need it to register accounts to the machine. The temporary ID is valid for 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect Related Models: HL-L8360CDW/HL-L9310CDW You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine.
Related Information • Set Up Brother Web Connect • Apply for Brother Web Connect Access 228
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Related Models: HL-L8360CDW/HL-L9310CDW Documents that have been uploaded to your account can be downloaded directly to your machine and printed. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services Related Models: HL-L8360CDW/HL-L9310CDW 1. Press [Functions] > [Web]. • If information regarding the Internet connection appears on the machine’s LCD, read the information and press [OK]. If you want to display this information again, press [Yes].
Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 231
Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device. Printing from Android™ applications requires installing the Google Cloud Print™ application from the Google Play™ Store app. 1 2 3 4 1. Print request 2. Internet 3.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • Register Your Machine with Google Cloud Print Using Google Chrome™ • Register Your Machine with Google Cloud Print Using Web Based Management 233
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Network Settings for Using Google Cloud Print Network Settings for Using Google Cloud Print In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Google Chrome™ Register Your Machine with Google Cloud Print Using Google Chrome™ Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account. Make sure your Brother machine is idle before starting the registration process.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Web Based Management Register Your Machine with Google Cloud Print Using Web Based Management Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine from the printer list. 6. Change print options, if needed. 7. Click Print.
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Drive™ for Mobile Print from Google Drive™ for Mobile 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or Apple device’s web browser. 3. Open the document that you want to print. 4. Tap the menu icon. 5. Tap Print. 6. Select your machine from the printer list. 7. Change print options, if needed. 8. Tap or Print.
Home > Mobile/Web Connect > Google Cloud Print > Print from Gmail™ Webmail Service for Mobile Print from Gmail™ Webmail Service for Mobile 1. Make sure your Brother machine is turned on. 2. Access the Gmail™ webmail service from your Android™ or Apple device’s web browser. 3. Open the email that you want to print. 4. Tap the menu icon. If Print appears beside the attachment name, you can also print the attachment. Tap Print, and then follow the instructions on your mobile device. 5. Tap Print. 6.
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint 240
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview Use Brother AirPrint to wirelessly print photos, emails, web pages, and documents from your iPad, iPhone and iPod touch without installing a printer driver on the device. 1 2 1. Print request 2.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser) 242
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint > Network Settings for Using AirPrint Network Settings for Using AirPrint In order to use AirPrint, your mobile device must connect to the wireless network to which your Brother machine is connected. AirPrint supports wireless connections that use infrastructure mode or Wi-Fi Direct®. To configure your mobile device for a wireless network, refer to your mobile device’s user’s guide.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint > Disable and Enable AirPrint Using Web Based Management (Web Browser) Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Printing Using AirPrint (macOS) • Print Using AirPrint (macOS) 245
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod Touch Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print. 3. Tap or . 4. Tap Print. 5. Make sure your Brother machine is selected. 6. If a different machine (or no printer) is selected, tap Printer.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Before Printing Using AirPrint (macOS) Before Printing Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Macintosh computer. 1. Select System Preferences from the Apple Menu. 2. Click Print & Scan or Printers & Scanners. 3. Click the + icon below the Printers pane on the left. 4. Click Add Printer or Scanner…. The Add screen appears. 5.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your Brother machine is in the printer list on your Macintosh computer. 1. Make sure your Brother machine is turned on. 2. On your Macintosh computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4.
Home > Mobile/Web Connect > Mobile Printing for Windows® Mobile Printing for Windows® Mobile printing for Windows® is a function to print wirelessly from your Windows® mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows® apps support this function. 2 1 3 1. Windows® mobile device (Windows® 10 Mobile or later) 2. Wi-Fi® connection 3.
Home > Mobile/Web Connect > Mopria® Print Service Mopria® Print Service Mopria® Print Service is a print feature on Android™ mobile devices (Android™ version 4.4 or later) developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. Many native Android™ apps support printing. 2 1 1. Android™ 3 4.4 or later 2. Wi-Fi® Connection 3.
Home > Mobile/Web Connect > Brother iPrint&Scan Brother iPrint&Scan Use Brother iPrint&Scan to print from various mobile devices. • For Android™ Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device, without using a computer. Download and install Brother iPrint&Scan from the Google Play™ Store app. • For Apple Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Apple device.
Home > Mobile/Web Connect > Near-Field Communication (NFC) Near-Field Communication (NFC) Related Models: HL-L8360CDW/HL-L9310CDW Near-Field Communication (NFC) allows for simple transactions, data exchange, and wireless connections between two devices that are in close range of each other. If your Android™ device is NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel.
Home > Mobile/Web Connect > Near-Field Communication (NFC) > Register an External IC Card Reader Register an External IC Card Reader Related Models: HL-L8360CDW/HL-L9310CDW When you connect an external IC card reader, use Web Based Management to register the card reader. Your machine supports HID class driver supported external IC card readers. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you need additional help, go to the Brother Solutions Center at support.brother.com.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages (HL-L8360CDW/HL-L9310CDW) If the LCD displays errors and your Android™ device supports the NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) Make sure the NFC settings of both your Brother machine and your Android™ device are set to On.
Error Message Cause Action Cover is Open The front cover is not completely closed. Open and then firmly close the front cover of the machine. Cover is Open The fuser cover is not completely closed. Close the fuser cover located inside the back cover of the machine. Drum ! The corona wires on the drum unit Clean the corona wires on the drum unit. must be cleaned. See Related Information: Clean the Corona Wires. If the problem continues, replace the drum unit with a new one.
Error Message Cause Action No Paper The machine is out of paper, or • paper is not loaded correctly in the paper tray. • • No Paper Fed T2 No Paper Fed T3 The machine failed to feed paper from the indicated paper tray. Refill paper in the paper tray. Make sure the paper guides are set to the correct size. If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size. Do not overfill the paper tray.
Error Message Cause Action Registration Registration failed. • Press Go to retry the colour registration. • If the error continues, press and hold down to turn the machine off. Wait a few seconds, and then turn on the machine again. Perform the colour registration using the control panel. • Install a new belt unit. • If the problem continues, contact Brother customer service or your local Brother dealer. Replace Belt It is time to replace the belt unit. Replace the belt unit with a new one.
Error Message Cause Toner Low: X If the LCD displays this message, Order a new toner cartridge before the LCD you can still print. The toner displays Replace Toner. cartridge is near the end of its life. (X indicates the toner cartridge or drum unit colour that is near the end of its life. BK=Black, C=Cyan, M=Magenta, Y=Yellow.) Action Too Many Trays The number of installed Optional Trays exceeds the maximum number. Reduce the number of Optional Trays.
Error Message Cause Action Cover is Open The front cover is not completely closed. Open and then firmly close the front cover of the machine. Cover is Open The fuser cover is not completely closed. Close the fuser cover located inside the back cover of the machine. Drum ! The corona wires on the drum unit Clean the corona wires on the drum unit. must be cleaned. See Related Information: Clean the Corona Wires. If the problem continues, replace the drum unit with a new one.
Error Message Cause Action No Paper The machine is out of paper, or • paper is not loaded correctly in the paper tray. • • No Paper Fed Tray1 No Paper Fed Tray2 The machine failed to feed paper from the indicated paper tray. Refill paper in the paper tray. Make sure the paper guides are set to the correct size. If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size. Do not overfill the paper tray.
Error Message Cause Action Registration Registration failed. • Press and hold down to turn the machine off. Wait a few seconds, and then turn it on again. Perform the colour registration again using the LCD. • Install a new belt unit. • If the problem continues, contact Brother customer service or your local Brother dealer. Replace Toner The toner cartridge is at the end of Replace the toner cartridge for the colour its life. The machine stops all print indicated on the LCD. operations.
Error Message Cause Action Supplies It is time to replace the drum unit. Replace the drum unit with a new one. Replace Drum See Related Information: Replace the Drum Unit. The drum unit counter was not reset when a new drum was installed. Supplies Toner Low: X (X indicates the toner cartridge or drum unit colour that is near the end of its life. BK=Black, C=Cyan, M=Magenta, Y=Yellow.) Supplies WT Box End Soon Reset the drum unit counter. See the instructions included with the new drum unit.
Home > Troubleshooting > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the table. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest troubleshooting tips. Go to the Brother Solutions Center at support.brother.com.
Server Error Error Messages Cause Action Server Error 01 The machine's authentication information (needed to access the service) has expired or is invalid. Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. The file you are trying to upload may have one of the following problems: The file cannot be used: Authentication failed. Do the following: 1. Go to http://bwc.brother.com to get a new temporary ID. 2.
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the MP tray Paper is Jammed in the MP tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1. Remove the paper from the MP tray. 2. Remove any jammed paper from in and around the MP tray. 3. Fan the paper stack, and then put it back in the MP tray. 4.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1. Pull the paper tray completely out of the machine. 2. Slowly pull out the jammed paper. Pulling the jammed paper downward using both hands allows you to remove the paper more easily. 3.
Related Information • Paper Jams 269
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2. Open the back cover. 3. Pull the green levers at the left and right sides toward you to release the fuser cover.
5. Close the fuser cover. If you print on envelopes, pull down the grey envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position.
Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1. Press the front cover release button and pull open the front cover. 2. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 3. Turn the green lock lever (1) counterclockwise until it locks in the release position.
IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 5. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 2 1 2 6. Gently slide the drum unit into the machine until it stops at the green lock lever. 2 7. Turn the green lock lever clockwise to the lock position.
8. Using the green handle, push the drum unit back into the machine until it locks in place. 9. Close the machine's front cover.
Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray Paper is Jammed underneath the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2. Pull the paper tray completely out of the machine. 3. Make sure the jammed paper does not remain inside the machine. 4.
6. Use both hands to gently pull the jammed paper out of the back of the machine. 7. Close the back cover until it locks in the closed position. 8. Put the paper tray firmly back in the machine.
Home > Troubleshooting > Printing Problems Printing Problems Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again. Check that the correct printer driver has been installed and selected. Check to see if the Status Monitor or the machine's control panel displays an error status.
Difficulties Suggestions The machine is not printing or has stopped printing. Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. See Related Information:Cancel a Print Job. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
• Clean the Paper Pick-up Rollers • Load and Print Using the Multi‑purpose Tray (MP Tray) 279
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Examples of poor print quality Recommendation • ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Examples of poor print quality Recommendation • ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. If the problem is not solved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit.
Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality Recommendation Toner smears easily Media Type to a thick setting. If you are printing an envelope, choose Env. Thick in the media type setting. • Choose Reduce Paper Curl mode in the printer driver. If the problem is not solved, choose Plain Paper in the media type setting. • If you are printing an envelope, chooseEnv. Thin in the Media Type Setting of the printer driver. • If you do not use the machine often, the paper may have been in the paper tray too long.
• Replace the Drum Unit • Clean the Drum Unit • Replace the Belt Unit 285
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Use the Network Connection Repair Tool (Windows®) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly 286
Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. HL-L8260CDW Error Messages Cause Action A device is already connected. Two mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O).
Error Messages Cause Action Wrong Date&Time, contact your administrator. The Brother machine does not obtain the time from the SNTP time server. • Make sure the settings to access the SNTP time server are configured correctly in Web Based Management. HL-L8360CDW/HL-L9310CDW Error Messages Cause Action A device is Two mobile devices are already connected. already connected to the Wi-Fi Press [OK]. Direct network when the Brother machine is the Group Owner (G/O).
Error Messages Cause Action • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. Server timeout, contact your administrator. The Brother machine cannot connect to the server for the Store Print Log to Network feature. • Make sure your server address is correct. • Make sure your server is connected to the network. • Make sure the machine is connected to the network.
Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows® 7/Windows® 8/Windows® 10 You must log on with Administrator rights. • Make sure the Brother machine is turned on and is connected to the same network as your computer. 1.
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer 291
Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN Report. Cause Action Your security settings (SSID/ • Network Key) are not correct.
Cause Action Direct configuration, do the following: • Interface If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows® If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print over the Network My Brother Machine Cannot Print over the Network Cause Action Interface Your security software blocks your machine's access to the network. Some security software might block access without showing a security Wired/Wireless alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer.
• Print the WLAN Report • Wireless LAN Report Error Codes • Use the Network Connection Repair Tool (Windows®) • I Want to Check that My Network Devices are Working Correctly 295
Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly Check Action Interface Wired/Wireless Check that your Brother Check the following: machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on. turned on. • The access point/router or hub is turned on and its link button is blinking.
Home > Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. Confirm that Google Cloud Print™ is enabled. Confirm that your machine is registered with Google Cloud Print™. If it is not registered, try to register again. I cannot print. Make sure your machine is turned on. Confirm your network settings. See Related Information.
Home > Troubleshooting > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine. I cannot print. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information.
Home > Troubleshooting > Other Problems Other Problems Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine. If the problem is not solved and you are using a power breaker, disconnect it to make sure it is not the problem.
1 For Windows Server® 2012: Hardware and Sound Related Information • Troubleshooting 300
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select one of the following options: Option Description Serial No. Check your machine's serial number. Firmware Version Check your machine's firmware version.
Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset 302
Home > Troubleshooting > Reset Functions > Machine Reset Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Reset]. Press OK. c. Select [Machine Reset]. Press OK. 2. Press a to select [Reset]. 3.
Home > Troubleshooting > Reset Functions > Network Reset Network Reset Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Reset]. Press OK. c. Select [Network Reset]. Press OK. 2.
Home > Troubleshooting > Reset Functions > Factory Reset Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Reset]. Press OK. c. Select [Factory Reset]. Press OK. 2. Press a to select [Reset]. 3. Press a to restart the machine.
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Calibrate Colour Output • Correct Colour Print Alignment (Colour Registration) • Check the Remaining Part Life • Pack and Ship Your Brother Machine • Replace Periodic Maintenance Parts 306
Home > Routine Maintenance > Replace Supplies Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The model name of supplies may vary depending on the country.
Belt unit Waste toner box Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Replace the Belt Unit • Replace the Waste Toner Box • Error and Maintenance Messages • Supplies 308
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 4. Hold the handle of the toner cartridge and gently push it away from you to unlock it.
6. Unpack the new toner cartridge. 7. Remove the protective cover. BK C M BK 8. Insert the toner cartridge into the drum unit and gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit. Repeat this for all toner cartridges. Y • BK: Black • C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 9.
• After replacing a toner cartridge, DO NOT turn the machine off or open the front cover until the machine's display returns to Ready Mode. • The toner cartridge that comes with your Brother machine is a Inbox toner cartridge. • We recommend keeping a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we recommend using only Brother Original toner cartridges.
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 4. Turn the green lock lever (1) counterclockwise until it locks in the release position.
7. Hold the handle of the toner cartridge and gently push it away from you to unlock it. Pull it up and out of the drum unit. Repeat this for all toner cartridges. BK C M BK 8. Reinsert the toner cartridge into the new drum unit and gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit. Repeat this for all toner cartridges.
2 1 2 10. Gently slide the drum unit into the machine until it stops at the green lock lever. 2 11. Turn the green lock lever clockwise to the lock position. 12. Using the green handle, push the drum unit back into the machine until it locks in place. 13. Close the machine's front cover. NOTE • Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path.
letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum. • For best performance, use only Brother Original toner. • The machine should be used only in a clean, dust-free environment with adequate ventilation.
Home > Routine Maintenance > Replace Supplies > Replace the Belt Unit Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 4. Turn the green lock lever (1) counterclockwise until it locks in the release position.
6. Unpack the new belt unit and install the new belt unit in the machine. Make sure the belt unit is level and fits firmly into place. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 7. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 2 1 8. Gently slide the drum unit into the machine until it stops at the green lock lever.
2 2 9. Turn the green lock lever clockwise to the lock position. 10. Using the green handle, push the drum unit back into the machine until it locks in place. 11. Close the machine's front cover.
Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 4. Turn the green lock lever (1) counterclockwise until it locks in the release position.
NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6. Remove the two pieces of orange packing material and discard them. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment. 7. Hold the blue handle of the waste toner box and remove the waste toner box from the machine.
9. Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 10. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 2 1 11. Gently slide the drum unit into the machine until it stops at the green lock lever.
2 2 12. Turn the green lock lever clockwise to the lock position. 13. Using the green handle, push the drum unit back into the machine until it locks in place. 14. Close the machine's front cover.
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Waste toner box Related Information • Routine Maintenance • Clean the Laser Scanner Windows • Clean the Touchscreen LCD • Clean the Corona Wires • Clean the Drum Unit • Clean the Paper Pick-up Rollers 324
Home > Routine Maintenance > Clean the Machine > Clean the Laser Scanner Windows Clean the Laser Scanner Windows 1. Press and hold to turn the machine off. 2. Press the front cover release button and pull open the front cover. 3. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 4. Turn the green lock lever (1) counterclockwise until it locks in the release position.
1 6. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 2 1 2 7. Gently slide the drum unit into the machine until it stops at the green lock lever. 2 8. Turn the green lock lever clockwise to the lock position. 9. Using the green handle, push the drum unit back into the machine until it locks in place. 10. Close the machine's front cover.
11. Press to turn the machine on.
Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Related Models: HL-L8360CDW/HL-L9310CDW IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn the machine off. 2. Clean the Touchscreen with a dry, soft lint-free cloth. 3. Press to turn the machine on.
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires 1. Press the front cover release button and pull open the front cover. 2. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 3. Hold the handle of the toner cartridge and gently push it away from you to unlock it. Pull it up and out of the drum unit. Repeat this for all toner cartridges. 4.
BK BK C M Y • BK: Black • C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 6. Using the green handle, push the drum unit back into the machine until it locks in place. 7. Close the machine's front cover.
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Clean the Drum Unit If your printout has black or white dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Make sure the machine is in Ready Mode. 2. Press a or b to select the following: a. Select [Print Reports]. Press OK. b. Select [Drum Dot Print]. Press OK.
7. Hold the handle of the toner cartridge and gently push it away from you to unlock it. Pull it up and out of the drum unit. Repeat this for all toner cartridges. 8. Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left side. 1 9. Use the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the cyan drum.
• BK: Black • C: Cyan • M: Magenta • Y: Yellow 10. Hold the drum unit frame with both hands, place your left thumb on the drum unit gear, and roll the drum toward you by hand while looking at the surface of the suspected area. To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge. 11. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off.
• C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 2 1 2 15. Gently slide the drum unit into the machine until it stops at the green lock lever. 2 16. Turn the green lock lever clockwise to the lock position. 17. Using the green handle, push the drum unit back into the machine until it locks in place. 18.
2. Press [Settings] > [All Settings] > [Print Reports] > [Drum Dot Print]. 3. Press [Yes]. The machine prints the Drum Dot Check Sheet. to turn the machine off. 4. Press and hold 5. Press the front cover release button and pull open the front cover. 6. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 7. Turn the green lock lever (1) counterclockwise until it locks in the release position.
9. Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left side. 1 10. Use the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the cyan drum. • BK: Black • C: Cyan • M: Magenta • Y: Yellow 11.
To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge. 12. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Turn the drum unit over by holding the green handles. BK C M BK 14. Reinsert the toner cartridge into the new drum unit and gently pull it toward you until you hear it lock into place.
2 1 2 16. Gently slide the drum unit into the machine until it stops at the green lock lever. 2 17. Turn the green lock lever clockwise to the lock position. 18. Using the green handle, push the drum unit back into the machine until it locks in place. 19. Close the machine's front cover. 20. Press to turn the machine on.
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1. Press and hold to turn the machine off. 2. Pull the paper tray completely out of the machine. 3. If paper is loaded or something is stuck inside in the paper tray, remove it. 4.
Home > Routine Maintenance > Calibrate Colour Output Calibrate Colour Output The output density for each colour may vary depending on the machine’s environment, including factors like temperature and humidity. Calibrating your machine helps improve the output colour density. If you are using the Macintosh printer driver, the printer driver automatically retrieves the calibration data. To retrieve the data manually, you must perform the calibration using Brother's Status Monitor.
Home > Routine Maintenance > Calibrate Colour Output > Reset the Machine's Calibration Settings Reset the Machine's Calibration Settings If the output colour differs from what you see on your monitor, try resetting your machine's calibration parameters. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Printer]. Press OK. b. Select [ColourCorrection]. Press OK. c. Select [Calibration]. Press OK. d. Select [Reset]. Press OK. 2.
Home > Routine Maintenance > Correct Colour Print Alignment (Colour Registration) Correct Colour Print Alignment (Colour Registration) If solid areas of colour or images have cyan, magenta or yellow fringes, use the Colour Registration function. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Printer]. Press OK. b. Select [ColourCorrection]. Press OK. c. Select [Registration]. Press OK. 2. Press a to select the [Yes] option.
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Machine Info.]. Press OK. b. Select [Parts Life]. Press OK. 2. Press a or b to select the machine part you want to check, and then press OK. The LCD displays the approximate remaining part life. 3. Press Cancel. HL-L8360CDW/HL-L9310CDW 1. Press [Settings] > [All Settings] > [Machine Information] > [Parts Life].
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine WARNING • This product is heavy and weighs more than 21.8 kg. To prevent possible injuries, at least two people should lift the product by holding it at the front and back. • When you move the machine, carry the machine as shown in the illustration below. • If the machine has the Optional Tray(s) installed, remove the Optional Tray(s) BEFORE moving the machine.
5. Close the carton and tape it shut. 6. If you have a Lower Tray, repack it as shown.
Home > Routine Maintenance > Replace Periodic Maintenance Parts Replace Periodic Maintenance Parts Replace the following parts regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages 1 for the PF Kit MP and 100,000 pages 1 for the other parts. Contact Brother customer service or your local Brother dealer when the following message appears on the LCD: LCD Message Description Replace Fuser 2 Replace the Fuser Unit.
Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables 348
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On • Reduce Toner Consumption • Reduce Printing Noise • Change the Language on the LCD 349
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job. When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About Deep Sleep Mode About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time, the machine will automatically enter Deep Sleep Mode. The length of time is based on your specific model and settings. Deep Sleep Mode uses less power than Sleep Mode.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is connected to a network or has secure print data in the memory. • To start printing, press on the control panel and then send a print job.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness Related Models: HL-L8360CDW/HL-L9310CDW If you are having difficulty reading the LCD, changing the brightness setting may help. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Backlight]. 2. Press the option you want. • [Light] • [Med] • [Dark] 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: HL-L8360CDW/HL-L9310CDW Set how long the LCD backlight stays on. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer]. 2. Press the option you want. • [10Secs] • [30Secs] • [1Min] • [2Mins] • [3Mins] • [5Mins] 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Ecology]. Press OK. c. Select [Quiet Mode]. Press OK. 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Local Language]. Press OK. 2. Press a or b to select your language. 3. Press Go. HL-L8360CDW/HL-L9310CDW 1.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: HL-L8260CDW Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b. 2. When the option you want appears on the LCD, press OK. The LCD displays the next menu level. 3. Press a or b to scroll to your selection. 4.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L8260CDW) Settings Tables (HL-L8260CDW) Related Models: HL-L8260CDW Use these tables to understand the various menus and options that you will use to set your preferences on the machine. [General Setup] Level 2 Level 3 Level 4 Tray Setting Paper Type MP Tray Select the paper type that matches the paper in the MP tray.
Level 2 Level 3 Level 4 Description Setting Lock Set Password - On - Restrict unauthorised users from changing the machine’s settings. New Passwd:XXXX - (Available only when you enter the password for the first time.) Interface Select - Select the interface to use. If you select the Auto option, the machine changes the interface to USB or Network depending on which interface is receiving data. 1 Auto IF Time - Set the time-out period for the auto interface selection.
Level 2 Level 3 Level 4 HP LaserJet Description (Available for certain font numbers) Font Point - Set the font size. (Available for certain font numbers) Symbol Set - Select the symbol or character set. Table Print - Print the code table.
Level 2 Level 3 Level 4 Description ColourCorrection Colour Settings Green Adjust the green colour. Blue Adjust the blue colour. [Network] (HL-L8260CDW) Level 2 Level 3 Level 4 Wired LAN TCP/IP Boot Method - Choose the IP method that best suits your needs. IP Address Enter the IP address. Level 5 - Description Subnet Mask - Enter the Subnet mask. Gateway - Enter the Gateway address. Node Name - Enter the Node name. WINS Config - Select the WINS configuration mode.
Level 2 Level 3 Level 4 Level 5 Description WLAN TCP/IP IP Boot Tries - Specify the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static. APIPA - Allocate the IP address from the link-local address range automatically. 1 Wi-Fi Direct IPv6 - Enable or disable the IPv6 protocol. Setup Wizard - - Configure the wireless network settings using the setup wizard.
Level 2 Level 3 Level 4 Level 5 Description IPsec - - - IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting. Network Reset - - - Restore all network settings of your machine to the factory settings.
[Initial Setup] Level 2 Level 3 Description Reset Machine Reset Restore all the machine's settings that you have changed, such as Paper Type. Network Reset Restore all network settings of your machine to the factory settings. Factory Reset Reset the machine and restore the printer settings (including command settings) to the factory settings. Local Language - Select the LCD language for your country.
Level 1 Level 2 Level 3 Description Direct Print Default Settings Index Print Set the default index print option to simple format or details.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L8360CDW/HL-L9310CDW) Settings Tables (HL-L8360CDW/HL-L9310CDW) Related Models: HL-L8360CDW/HL-L9310CDW [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life - View the approximate remaining toner life. Test Print - Print a test page. Calibration Calibrate Initiate colour calibration to check and correct colours.
Level 3 Level 5 Descriptions Tray Setting Priority - When the Auto option is selected in the Tray Use menu, select the order in which the machine uses paper trays that contain paper of the same size. LCD Settings Backlight - Adjust the brightness of the LCD backlight. Dim Timer - Set how long the LCD backlight stays on after the last finger press. Toner Save - Increase the page yield of the toner cartridge.
Level 3 Level 4 Level 5 Descriptions Paper Size - - Set the size of paper. Copies - - Set the number of printed pages. Orientation - - Set pages to print in either portrait or landscape orientation. Print Position X Offset - Move the print start position (at the top-left corner of pages) horizontally up to -500 (left) to +500 (right) dots in 300 dpi. Y Offset - Move the print start position (at the top-left corner of pages) vertically up to -500 (up) to +500 (down) dots in 300 dpi.
Level 3 Level 4 Level 5 Descriptions Colour Correction Calibration Calibrate Initiate colour calibration to check and correct colours. Reset Reset the calibration parameters to the default settings. - Align the print position of each colour. Registration Auto Correction - Set the machine to perform Colour Calibration and Registration automatically. Colour Settings Setting Mode Select whether to apply the colour print settings of the machine or the printer driver.
Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN MAC Address - - Display the MAC address of the machine. Set to Default - - Restore wired network settings of your machine to the factory settings. Wired Enable - - Turn the wired interface on or off. TCP/IP Boot Method - Choose the IP method that best suits your needs. IP Address - Enter the IP address. Subnet Mask - Enter the Subnet mask. Gateway - Enter the Gateway address. Node Name - Enter the Node name.
Level 3 Level 4 Level 5 Level 6 Descriptions - - Configure your Wi-Fi Direct network settings using the one-button push method quickly. PIN Code - - Configure your Wi-Fi Direct network settings using WPS with a PIN code quickly. Manual - - Configure your Wi-Fi Direct network settings manually. Group Owner - - Set your machine as the Group Owner. Device Information Device Name - View your machine's device name. SSID - Display the Group Owner's SSID.
Level 3 Level 4 Descriptions Firmware Version Sub1 Version Display the sub firmware version. Page Counter Total Display the total printed pages. Colour Display the total colour printed pages. Black and White Display the total monochrome printed pages. Parts Life 1 Drum Display the remaining life of the drum unit. Belt Display the remaining life of the belt unit. Fuser Display the remaining life of the fuser unit. Laser Display the remaining life of the laser unit.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Feature Tables (HL-L8360CDW/HL-L9310CDW) Feature Tables (HL-L8360CDW/HL-L9310CDW) Related Models: HL-L8360CDW/HL-L9310CDW (Toner) Level 2 Level 3 (Toner) Toner Life Test Print Calibration Level 4 Descriptions - View the approximate remaining toner life for each colour. - Print the test page. Calibrate Initiate colour calibration to check and correct colours.
[Direct Print] Level 3 Level 4 Level 5 Level 6 Descriptions Direct Print (Select the file you want to print out.) Print Settings Paper Type Set the print media type when printing directly from a USB flash drive. Paper Size Set the paper size when printing directly from a USB flash drive. Multiple Page Set the page layout when printing multiple pages directly from a USB flash drive. Orientation Select the page orientation when printing directly from a USB flash drive.
Level 3 Level 4 Direct Print DefaultSettings Level 5 Level 6 Descriptions stamps in the PDF file, along with the text. Index Print - Set the default index print option to simple format or details.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities 378
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. 1. Start your web browser. 2.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorised access to Web Based Management. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Important Information About Toner Cartridge Life • Accessories • Information Regarding Recycled Paper • Brother Numbers 383
Home > Appendix > Specifications Specifications General Specifications Printer Type • Laser Print Method • Electrophotographic Laser Printer • (HL-L8260CDW) Memory Capacity Standard 256 MB • (HL-L8360CDW) 512 MB • (HL-L9310CDW) 1 GB LCD (Liquid Crystal Display) • (HL-L8260CDW) 16 characters x 2 lines • (HL-L8360CDW/HL-L9310CDW) 2.7 in. (67.
• (HL-L8360CDW) 21.9 kg • (HL-L9310CDW) 22.2 kg Noise Level Sound Pressure Printing • LpAm = 49 dB (A) Printing • LpAm = 44 dB (A) Ready • LpAm = Inaudible Printing 5 6 Monochrome (Quiet Mode) Sound Power • LWAd = 6.55 B (A) Colour • Printing LWAd = 6.56 B (A) Monochrome (Quiet Mode) • LWAd = 6.00 B (A) Colour • LWAd = 6.
Paper Input Paper Tray 2, 3, 4 Paper Type • Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper Paper Size • A4, Letter, A5, Executive, Legal, Folio, Mexico Legal Paper Weight • 60 to 105 g/m2 (Optional) 1 2 Maximum Paper • Capacity • LT-330CL Up to 250 sheets of 80 g/m2 Plain Paper LT-340CL 3 Up to 500 sheets of 80 g/m2 Plain Paper Paper Output Face Down Output Tray • Up to 150 Sheets of 80 g/m2 Plain Paper (face down delivery to the face down output paper tray) Face Up Out
Interface Specifications USB 1 2 • Hi-Speed USB 2.0 Use a USB 2.0 interface cable that is no more than 2.0 metres long. LAN • 10Base-T/100Base-TX/1000Base-T 3 4 Wireless LAN • IEEE 802.11b/g/n (Infrastructure Mode) IEEE 802.11g/n (Wi-Fi Direct®) NFC 5 • (HL-L8360CDW/HL-L9310CDW) Yes 1 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported.
Computer Requirements Specifications Supported Operating Systems And Software Functions Computer Platform & Operating PC Interface System Version Parallel USB 1 (IEEE1284) 10Base-T/ 100BaseTX/ 1000BaseT Processor Hard Disk Space to Install 32 bit (x86) or 64 bit (x64) processor 80 MB Wireless 802.11b/g/n (Ethernet) Windows® Operating System Windows® 7 / 8 / 8.
Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform. • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-.
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard • Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast 390
Home > Appendix > Supplies Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. The supply model name will vary depending on your country and region.
Supply Items Supply Model Name Approximate Life Applicable Models (Page Yield) Inbox Toner: • (Supplied with your machine) Black: HL-L8260CDW/HL-L8360CDW Approximately 3,000 pages 1 2 • Cyan / Magenta / Yellow: Approximately 1,800 pages 1 2 • Black: HL-L9310CDW Approximately 6,500 pages 1 2 • Cyan / Magenta / Yellow: Approximately 6,500 pages 1 2 Drum Unit • DR-421CL • Approximately 30,000 pages 3 HL-L8260CDW/HL-L8360CDW/ HL-L9310CDW Belt Unit • BU-330CL • Approximately 50,000 page
Home > Appendix > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each colour that are necessary to create an image • Detection by counting the rotations of the developer roller This product has a function that will count the dots of each colour used to print every document and the rotations of each toner cartri
Home > Appendix > Accessories Accessories Availability of accessories may vary depending on your country or region. For more information about the accessories for your machine, visit www.brother.com/original/index.html or contact your Brother dealer or Brother customer service.
Home > Appendix > Information Regarding Recycled Paper Information Regarding Recycled Paper • Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by the VA signatories is suitable for using with recycled paper meeting the EN 12281:2002 standard.
Home > Appendix > Brother Numbers Brother Numbers IMPORTANT For technical help, you must call Brother Customer Service or your local Brother Dealer. FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.com Customer Service Visit www.brother.
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