Operation Manual
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Coloured spots at 94 mm
• If the problem is not solved after printing a few pages,
the drum may have foreign material, such as glue
from a label, stuck on the drum surface. Clean the
drum unit.
See Related Information:Clean the Drum Unit.
• Install a new drum unit.
See Related Information:Replace the Drum Unit.
Coloured spots at 29 mm
• Identify the colour causing the problem and install a
new toner cartridge.
To identify the colour of the toner cartridge, visit the
Brother Solutions Center at
support.brother.com to
see the FAQs & Troubleshooting page.
See Related Information:Replace the Toner Cartridge.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Toner scatter or toner stain
• Check the machine’s environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
• Identify the colour causing the problem and put in a
new toner cartridge.
To identify the colour of the toner cartridge, visit the
Brother Solutions Center at
support.brother.com to
see the FAQs & Troubleshooting page.
See Related Information:Replace the Toner Cartridge.
• Install a new drum unit.See Related
Information:Replace the Drum Unit.
The colour of your printouts is not what you expected
• To improve the colour density, calibrate the colours
using the LCD.
• To adjust the print position of colours for sharper
edges, perform the colour registration using the LCD.
• Make sure Toner Save mode is off in the LCD or the
printer driver.
• If the print quality of the black portion is not what you
expected, select the Enhance Black Printing check
box in the printer driver.
• Clear the Improve Grey Colour check box in the
printer driver.
• Identify the colour causing the problem and put in a
new toner cartridge.
To identify the colour of the toner cartridge, visit the
Brother Solutions Center at
support.brother.com to
see the FAQs & Troubleshooting page.
See Related Information:Replace the Toner Cartridge.
• Install a new drum unit.
See Related Information:Replace the Drum Unit.
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