User Manual

Troubleshooting
180
6
Size Error The paper size specified in the
printer driver is not supported by the
specified tray.
Choose a paper size that is supported for each tray.
(
see Paper type and size on page 2.)
Size Error 2-sided The paper size specified in the
printer driver and the Touchscreen
menu is not available for automatic
2-sided printing.
Press . Choose a paper size that is supported by
2-sided printing.
The paper size for automatic 2-sided printing is A4.
The paper in the tray is not the
correct size and is not available for
automatic 2-sided printing.
Load the correct size of paper in the tray and set the
size of paper for the tray (
see Paper Tray
on page 93).
The paper size for automatic 2-sided printing is A4.
Size Mismatch The paper in the indicated tray is not
the correct size.
Do one of the following:
Load the same size of paper in the paper tray that is
selected in the printer driver, and then press Retry.
In the printer driver select the size of paper that you
loaded in the indicated paper tray.
Small paper The paper size specified in the
printer driver is too small for the
machine to deliver it to the Face-
down output tray.
Open the back cover (face-up output tray) to let the
printed paper exit onto the face-up output tray, and
then press Retry.
Toner Error One or more toner cartridges are
not installed correctly.
Pull out the drum unit. Remove all the toner
cartridges, and then put them back into the drum unit.
Toner Low: X
(X indicates the toner
cartridge or drum unit
colour that is near the
end of its life. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
If the Touchscreen displays Toner
Low you can still print; however, the
machine is telling you that the toner
cartridge is near the end of its life.
Order a new toner cartridge now so a replacement
toner cartridge will be available when the
Touchscreen displays Replace Toner.
Tray 2 Error The optional lower tray is not
installed correctly.
Reinstall the lower tray.
Unusable Device An incompatible or defective device
has been connected to the USB
direct interface.
Remove the USB flash drive from the USB Direct
Interface.
WT Box End Soon The waste toner box is almost full. Order a new waste toner box before you get a
Replace WT Box message.
Error message Cause Action