User’s Guide Brother Laser Printer HL-L9200CDW HL-L9200CDWT HL-L9300CDW HL-L9300CDWT HL-L9300CDWTT For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the machine. Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box. Please read this User's Guide thoroughly before you use the machine. Please visit http://solutions.brother.
HL-L9300 series only The instructions in this guide apply to both the HL-L9200 series and the HL-L9300 series. However, there are differences for the HL-L9300 series: Optional lower paper tray (see instructions below) Machine specifications (see tables on next page) Loading paper in the optional lower tray (if equipped) a Slowly pull out the paper tray until it stops. Slightly lift the front of the tray and pull the tray completely out of the machine.
Optional lower trays Model HL-L9200CDW HL-L9200CDWT Model Name LT-325CL Number of lower trays - 1 Paper Source - Maximum Paper Capacity 3 300 HL-L9300CDW HL-L9300CDWT HL-L9300CDWTT - 1 2 Tray 2 - Tray 2 Tray 2 and Tray 3 2 800 300 800 1300 LT-328CL 1 1 LT-328CL is functionally equivalent to LT-325CL. For setup, see the User’s Guide supplied with the lower tray unit. 2 For Tray 3 users, please read the descriptions for Tray 2.
User's Guides and where do I find them? Which Guide? What's in it? Where is it? Product Safety Guide Read this Guide first. Read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the Box Quick Setup Guide Follow the instructions for setting up your machine Printed / In the Box and installing the drivers and software for the operating system and connection type you are using.
Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
Accessing Brother Utilities (Windows®) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. a (Windows® XP, Windows Vista® and Windows® 7, Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2) Click (Start) > All Programs > Brother > Brother Utilities. (Windows® 8 and Windows Server® 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. (Windows® 8.
Table of Contents 1 Printing Methods 1 About this Machine ....................................................................................................................................1 Front view and Back view....................................................................................................................1 Acceptable paper and other print media....................................................................................................2 Recommended paper and print media .
3 General Information 85 Control panel overview ............................................................................................................................85 Touchscreen LCD..............................................................................................................................86 Basic Operations ...............................................................................................................................88 Settings and features tables ..............
5 Routine Maintenance 123 Replacing supplies.................................................................................................................................123 Replacing the toner cartridges.........................................................................................................127 Replacing the drum unit...................................................................................................................133 Replacing the belt unit ...........................
1 Printing Methods 1 1 About this Machine 1 Front view and Back view 1 7 1 9 2 12 3 10 4 5 11 6 8 1 Face-down output tray support flap (support flap) 2 Touch panel with a tiltable Touchscreen LCD (Liquid Crystal Display) 3 USB direct print interface 4 Front cover release button 5 Front cover 6 Paper tray 7 Face-down output tray 8 Multi-purpose tray (MP tray) 9 Back cover (Face-up output tray when open) 10 AC power connector 11 USB connector 12 10BASE-T/100BASE-TX port 1
Printing Methods Acceptable paper and other print media 1 1 Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or glossy paper (see Print media on page 209). For best results, follow the instructions below: DO NOT load different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Printing Methods Paper Tray Capacity Paper size Paper types No. of sheets Paper Tray (Tray 1) Letter, A4, Legal, B5 (JIS), Executive, A5, A5 (Long Edge), A6, Folio 1 Plain Paper, Thin Paper and Recycled Paper up to 250 sheets Multi-purpose Tray (MP Tray) Width: 3.0 to 8.5 in. (76.2 to 215.9 mm) Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper, Labels, Envelopes, Env. Thin, Env.
Printing Methods Handling and using special paper 1 1 The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Printing Methods Envelopes 1 1 Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Printing Methods • with sealing flaps that are not folded down when purchased 1 • with each side folded as shown in the figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using. Labels 1 Most labels can be used with your machine.
Printing Methods Unprintable area when printing from a computer 1 1 The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 1 Print 2 Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 0.16 in. (4.23 mm) 0.16 in. (4.23 mm) A4 0.16 in. (4.23 mm) 0.16 in. (4.23 mm) Legal 0.16 in. (4.23 mm) 0.16 in. (4.
Printing Methods Loading paper 1 1 Loading paper and print media 1 The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray. When you load paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen.
Printing Methods b While pressing the blue paper-guide release levers (1), slide the paper guides to fit the size of paper you are loading in the tray. Make sure that the guides are firmly in the slots. 1 c Fan the stack of paper well to avoid paper jams and misfeeds.
Printing Methods d Load paper in the tray and make sure: The paper is below the maximum paper mark ( 1 ) (1). Over filling the paper tray will cause paper jams. The side to be printed on is face down. The paper guides touch the sides of the paper so it will feed correctly. 1 e f Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Printing Methods g Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). 1 Choose the option you want from each of the following drop-down lists (for more information on acceptable paper sizes and types, see Paper type and size on page 2.): Paper Size A4 Letter Legal Executive A5 JIS B5 Folio A5 Long Edge A6 For the acceptable paper sizes, see Paper type and size on page 2.
Printing Methods Loading paper in the multi-purpose tray (MP tray) 1 1 You can load up to three envelopes, one sheet of glossy paper, other special print media, or up to 50 sheets of plain paper in the MP tray. Use this tray to print on thick paper, bond paper, labels, envelopes or glossy paper. (For the recommended paper to use, see Acceptable paper and other print media on page 2.
Printing Methods c Load paper in the MP tray, making sure: 1 The paper stays under the maximum paper tab (1). The paper's leading edge (top of paper) is positioned between the and arrows (2). The side to be printed on must be face up with the leading edge in first. The paper guides touch the sides of the paper so it will feed properly. 2 1 NOTE When you are using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam.
Printing Methods e Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). 1 Choose the option you want from each of the following drop-down lists (for more information on acceptable paper sizes and types, see Paper type and size on page 2.): Paper Size A4 Letter Legal Executive A5 A5 Long Edge A6 B5 JIS B5 3x5 Folio Customized paper size 1 1 You can define your original paper size by choosing User Defined...
Printing Methods Printing on thick paper, labels and envelopes from the MP tray 1 When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on thick paper, labels, or envelopes. (For the recommended paper to use, see Acceptable paper and other print media on page 2 and Envelopes on page 5.
Printing Methods c Open the MP tray and lower it gently. 1 d Pull out the MP tray support (1) and unfold the flap (2). 2 1 e Load paper, labels, or envelopes in the MP tray, making sure: The number of envelopes in the MP tray does not exceed three. The paper, labels or envelopes stay under the maximum paper tab (1). The paper's leading edge (top of paper) is positioned between the and arrows (2). The side to be printed on is face up.
Printing Methods f Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). 1 Choose the option you want from each of the following drop-down lists (for more information on acceptable paper sizes and types, see Paper type and size on page 2.
Printing Methods Media Type 1 For printing thick paper Thick Paper Thicker Paper For printing labels Label For printing envelopes Envelopes Env. Thin Env. Thick Paper Source MP Tray For other settings, see Chapter 2: Driver and Software. NOTE • The name of options in the drop-down lists may vary depending on your operating system and its version. • When you use Envelope #10, choose Com-10 (for Windows®) or Envelope #10 (for Macintosh) from the Paper Size drop-down list.
Printing Methods h i (For printing envelopes only) When you have finished printing, reset the two gray levers that you pulled down in step b back to their original positions. Close the back cover (face-up output tray).
Printing Methods 2-sided printing 1 1 The supplied printer drivers all enable 2-sided printing. Guidelines for printing on both sides of the paper 1 If the paper is thin, it may wrinkle. If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper. If the paper is not feeding correctly, it may be curled. Remove the paper and straighten it. If the paper continues to curl, replace the paper.
Printing Methods Automatic 2-sided printing 1 1 If you are using the Macintosh Printer Driver, see 2-sided Printing on page 75. Automatic 2-sided printing using the Windows® printer driver a 1 Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists (for more information on acceptable paper sizes and types, see Paper type and size on page 2.
Printing Methods Automatic 2-sided printing using the BR-Script printer driver for Windows® a 1 1 Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software). Choose the option you want from each of the following drop-down lists (for more information on acceptable paper sizes and types, see Paper type and size on page 2.
Printing Methods Manual 2-sided printing 1 1 The BR-Script printer driver for Windows® does not support manual 2-sided printing. If you are using the Macintosh Printer Driver, see Manual 2–sided Printing on page 75. Manual 2-sided printing using the Windows® printer driver a 1 Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and Software).
Printing Methods Printing from a USB flash drive or digital camera supporting mass storage 1 1 With the Direct Print feature, you do not need a computer for printing. You can print by just plugging your USB flash drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
Printing Methods Creating a PRN file for direct printing 1 1 NOTE The screens in this section may vary depending on your application and operating system. a b From the menu bar of an application, click File, then Print. Choose Brother HL-XXXX Printer (1) and check the Print to file box (2). Click Print. 1 2 c Choose the folder you want to save the file to and type the file name if prompted.
Printing Methods Printing directly from the USB flash drive or digital camera supporting mass storage 1 NOTE • Make sure your digital camera is turned on. • Your digital camera must be switched from PictBridge mode to mass storage mode. a Connect your USB flash drive or digital camera to the USB direct interface (1) on the front of the machine. The Touchscreen displays the Checking Device message.
Printing Methods NOTE 1 • If an error occurs, the USB memory menu will not appear on the Touchscreen. • When the machine is in Deep Sleep mode, the Touchscreen will not display any information even if you connect a USB flash drive to the USB direct interface. Press the Touchscreen to wake up the machine. • If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print (see the Network User’s Guide). b Press s or t to choose the folder name and file name you want.
Printing Methods g Press Start to start printing. 1 IMPORTANT • DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine has finished printing. NOTE You can change the default settings for Direct Print by using the Touchscreen when the machine is not in the Direct Print mode. Press , and then Direct Print. (See Direct Print on page 104.
2 Driver and Software 2 Printer driver 2 2 A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have supplied (Windows® only) or on the Brother Solutions Center website at http://solutions.brother.com/. Install the drivers by following the steps in the Quick Setup Guide.
Driver and Software Printing a document 2 When the machine receives data from your computer, it begins printing by picking up paper from the paper tray, multi-purpose tray or optional lower tray. The multi-purpose tray can feed many types of paper and envelopes (see Paper Tray Capacity on page 3). a From your application, choose the Print command.
Driver and Software Printer driver settings 2 You can change the following printer settings when printing from your computer: Windows® printer driver BR-Script printer driver for Windows® Macintosh Printer Driver 2 BR-Script printer driver for Macintosh Paper Size Orientation Copies Media Type Print Quality Document Type Color/Mono Multiple Page 2–sided 1 / Booklet 2 Paper Source Scaling Reverse Print Use Watermark Header-Footer Print Toner Save Mode Secure Print Administrator User Authentication Co
Driver and Software Windows® 2 Accessing the printer driver settings a 2 (For Windows® XP and Windows Server® 2003) Click Start > Printers and Faxes. (For Windows Vista® and Windows Server® 2008) Click the (Start) button > Control Panel > Hardware and Sound > Printers. (For Windows® 7 and Windows Server® 2008 R2) Click the (Start) button > Devices and Printers. (For Windows® 8 and Windows Server® 2012) Move your mouse to the lower right corner of your desktop.
Driver and Software Features in the Windows® printer driver 2 For more information, see the Help text in the printer driver. NOTE 2 • The screens in this section are from Windows® 7. The screens on your computer will vary depending on your operating system. • To access the printer driver settings, see Accessing the printer driver settings on page 32. • For HL-L9200CDWT users, please read HL-L9200CDW as HL-L9200CDWT.
Driver and Software Paper Size 2 From the drop-down list choose the Paper Size you are using. Orientation 2 Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait (Vertical) Landscape (Horizontal) Copies 2 Click a or b to to enter the number of copies to be printed. Collate With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Driver and Software NOTE • When using ordinary plain paper 16 to 28 lb (60 to 105 g/m2) choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper. 2 • When using envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when Envelopes is selected, choose Env. Thick. If the envelope is crumpled when Envelopes is selected, choose Env. Thin. For more information, see Paper Tray Capacity on page 3.
Driver and Software NOTE • The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background as color. If you know that your document is black and white and you want to conserve color toner, select Mono mode. 2 • If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the print job cannot be completed.
Driver and Software Import... To adjust the print configuration of a particular image, click Settings. When you have finished adjusting the image parameters, such as brightness and contrast, import those settings as a print configuration file. Use the Export... option to create a print configuration file from the current settings. 2 Export... To adjust the print configuration of a particular image, click Settings.
Driver and Software 2-sided / Booklet 2 To print a booklet or do 2-sided printing, use this option. None 2 Disable 2-sided printing. 2-sided / 2-sided (Manual) To do 2-sided printing, use these options. • 2-sided The machine prints on both sides of the paper automatically. • 2-sided (Manual) The machine prints all the even numbered pages first. Then the printer driver will stop and display the instructions required to reload the paper. When you click OK the odd numbered pages will be printed.
Driver and Software Booklet / Booklet (Manual) Use this option to print a document in booklet format using 2-sided printing; it will arrange the document according to the correct page number and allow you to fold at the center of the print output without having to change the order of the page numbers. • Booklet The machine prints on both sides of the paper automatically. • Booklet (Manual) The machine prints all the even numbered sides first.
Driver and Software Paper Source 2 You can choose Auto Select, Tray1, Tray2, 1 2 or MP Tray and specify separate trays for printing the first page and for printing from the second page onward. 1 Available if the optional tray is installed. 2 Tray 2 is standard on HL-L9200CDWT. 2 Print Preview 2 Preview a document before it is printed. If you check the Print Preview check box the Print Preview Viewer window will open before printing starts.
Driver and Software Advanced tab 2 2 1 2 3 4 5 6 7 8 9 Change the tab settings by clicking the following settings: (1) Scaling (2) Reverse Print (3) Use Watermark (4) Header-Footer Print (5) Toner Save Mode (6) Secure Print (7) Administrator (8) User Authentication (9) Other Print Options Scaling 2 Select an option to change the scale of the printed image. Reverse Print 2 Select Reverse Print to rotate the page 180 degrees.
Driver and Software Use Watermark 2 Add a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use an image file that you have created. Check Use Watermark, and then click the Settings... button. 2 Watermark Settings 2 Bring To Front Select this check box to overlay the selected characters or image onto your printed document. In Outline Text Select this check box if you want to print only an an outline of a text watermark.
Driver and Software Edit Watermark Click the Add button to add the watermark settings, and then choose Use Text or Use Image File in Watermark Style. 2 • Title Type an appropriate title for the watermark. • Text Type your Watermark Text into the Text box, and then choose the Font, Style, Size and Choose Color.... • Image File Type the file name and location of the Image File you want to use as the Watermark in File, or click Browse to search for the file.
Driver and Software Header-Footer Print 2 2 When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the computer login user name or the text you typed. Click Settings to customize. ID Print Select Login User Name to print your computer login user name. To print a different name, select Custom and type a name in the Custom text box. Toner Save Mode 2 Conserve toner use with this feature.
Driver and Software Secure Print 2 2 Secure documents are documents that are password-protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the Touchscreen of the machine to print them. To send a secured document: a b c Click Settings... from Secure Print and check Secure Print. Enter your password and click OK.
Driver and Software Administrator 2 Administrators have the authority to limit access to settings such as scaling and watermark. 2 Password Type the password in this box. NOTE Click Set Password... to change the password. Copies Lock Select this check box to lock the Copies selection in the Basic tab to prevent users from printing multiple copies. Multiple Page & Scaling Lock Select this check box to lock the multiple page and scaling settings.
Driver and Software User Authentication 2 If you are restricted from using computer to print by the Secure Function Lock feature, you can check your current print status. Click Check Print Status to see your computer login name information, such as the restricted features and the remaining number of pages you are allowed to print when you are using the machine on a network. The Authentication result dialog box appears.
Driver and Software Color Calibration 2 The output density of each color may vary depending on the temperature and humidity of the machine's environment. This setting helps you improve color density by letting the printer driver use the color calibration data stored in your machine. 2 Use Calibration Data If you select this check box, the printer driver will use the calibration data retrieved from the machine to set color matching in the printer driver. This will ensure consistent print quality.
Driver and Software Skip Blank Page 2 If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing. NOTE 2 This option does not work with the following options: • Use Watermark • Header-Footer Print • N in 1 and 1 in NxN Pages in Multiple Page • 2-sided (Manual), Booklet, Booklet (Manual) and 2-sided with Binding Offset in 2-sided / Booklet Print Text in Black 2 Select this option to print all text in Black only.
Driver and Software Print Profiles tab 2 Print Profiles are editable presets designed to give you quick access to frequently used printing configurations. 2 5 1 2 4 3 (1) Print profile list box (2) Delete Profile (3) Always show Print Profiles tab first (4) Add Profile (5) Current print profile view a b c Choose your profile from the print profile list box. To display the Print Profiles tab at the front of the window every time you print, click Always show Print Profiles tab first.
Driver and Software Add Profile 2 Click the Add Profile button to display the Add Profile dialog box. Add up to 20 new profiles with your preferred settings. a b c 2 Type a title in Name. Choose an icon you want to use from the Icon list, then click OK. The settings shown on the left side of the printer driver window will be saved. Delete Profile 2 Click Delete Profile to display the Delete Profile dialog box. You can delete any of the profiles you have added.
Driver and Software Device Settings tab 2 NOTE To access the Device Settings tab, see Accessing the printer driver settings on page 32. 2 You can define the paper size for each paper tray and auto detect the serial number in the Device Settings tab as follows. 1 3 2 4 (1) Available Options / Installed Options You can manually add and remove the options that are installed on the machine. Tray settings will match the installed options.
Driver and Software Support 2 Click Support... in the Printing Preferences dialog box. 2 1 2 3 4 5 6 (1) Brother Solutions Center Click this button to visit the Brother Solutions Center website (http://solutions.brother.com/) for information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
Driver and Software (2) Genuine Supplies website Click this button to visit our website for genuine Brother supplies. (3) Brother CreativeCenter 2 Click this button to visit our website for free online solutions for business and home users. (4) Print Settings Click this button to print pages that show how the internal settings of the machine have been configured. (5) Check Setting... Click this button to check the printer driver settings. (6) About...
Driver and Software BR-Script 3 printer driver features (PostScript® 3™ language emulation) 2 NOTE The screens in this section are from Windows® 7. The screens on your computer may vary depending on your operating system. Printing Preferences 2 2 NOTE To access the Printing Preferences dialog box, click Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box.
Driver and Software • Pages per Sheet Click Pages per Sheet to reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Select Booklet to print a document in the booklet style. • Draw Borders 2 Select this check box to add a border. Paper/Quality tab Choose the Paper Source.
Driver and Software MP Tray Select this option to pull paper from the multi-purpose tray. The paper size in the multi-purpose tray must match the size defined in the printer driver. 1 Available if the optional tray is installed. 2 Tray 2 is standard on HL-L9200CDWT. 2 • Color Select either Black & White or Color. Secure Print tab Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them.
Driver and Software Advanced options 2 Access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab. 2 1 2 a Choose the Paper Size and Copy Count (1). Paper Size From the drop-down list choose the size of paper you are using. Copy Count The copy selection sets the number of copies that will be printed. b Set the Image Color Management, Scaling and TrueType Font settings (2).
Driver and Software c Change settings by choosing a setting in the Printer Features list (3): 2 3 Print Quality Choose one of the following print quality settings: • Normal (600 x 600 dpi) 600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with reasonable print speeds. • Fine (2400 dpi class) 2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Driver and Software Toner Save Mode Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. 2 NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images. Sleep Time [Min.] When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off.
Driver and Software Color Mode The following options are available in Color Matching mode: • Normal 2 This is the Default color mode. • Vivid The color of all elements are adjusted to become a more vivid color. • None Improve Gray Color You can improve the image of a shaded area. Enhance Black Printing If a black graphic does not print correctly, choose this setting. Halftone Screen Lock This lock stops other applications from modifying the Halftone settings. The default setting is On.
Driver and Software Ports tab 2 To change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use.
Driver and Software Uninstalling the printer driver 2 Uninstall the printer driver that you have installed with the following steps. NOTE 2 • Uninstall is not available if you originally installed the printer driver from the Windows Add a printer setting. • After uninstalling, we recommend restarting your computer to remove files that were in use during the uninstall.
Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of errors. 2 If you selected the Enable Status Monitor on startup check box during installation, you will find the button or the Status Monitor icon on the taskbar. To show the Status Monitor icon on your taskbar, click the in the small window. Drag the button.
Driver and Software Troubleshooting 2 Click the Troubleshooting button to access the Brother Solutions Center at http://solutions.brother.com/ and visit FAQs on your model page for instructions. Visit the Genuine Supplies website 2 2 Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies. NOTE The automatic firmware update is active when the status monitor feature is enabled.
Driver and Software Macintosh 2 Features in the printer driver (Macintosh) 2 This machine supports Mac OS X 10.7.5, 10.8.x, 10.9.x. NOTE The screens in this section are from OS X v10.7.x. The screens on your Macintosh will vary depending on your operating system version. Choosing page setup options 2 Select the Paper Size, Orientation and Scale. a From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where XXXX is your model name.
Driver and Software b From an application such as TextEdit, click File, then Print to start printing. For more page setup options, click the Show Details button. 2 NOTE Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets pop-up menu.
Driver and Software Choosing printing options 2 To control special printing features, choose Print Settings from the Print dialog box. For more information about the available options, see the following descriptions: 2 Cover Page 2 You can choose the following cover page settings: Print Cover Page To add a cover page to your document, use this setting. Cover Page Type Choose a template for the cover page.
Driver and Software Layout 2 2 Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. Border To add a border, use this setting. Two-Sided See 2-sided Printing on page 75. Reverse page orientation Select Reverse page orientation to rotate the page 180 degrees.
Driver and Software Secure Print 2 2 Secure Print: Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the Touchscreen of the machine to print them. To send a secured document: a b c Select Secure Print. Type your password, user name and job name, and then click Print.
Driver and Software Print Settings 2 Choose your settings in the Print Settings list: 2 Media Type Select one of the following media types: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes • Env. Thick • Env. Thin • Recycled Paper • Label • Glossy Paper NOTE When Label is selected in the printer driver, the machine will feed the paper from the MP tray, even if MP Tray is not selected as the paper source.
Driver and Software Print Quality Choose one of the following print quality settings: • Normal 600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with reasonable print speeds. • Fine 2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since the print data is much larger than in Normal mode, processing time, data transfer time, and printing time will be longer.
Driver and Software Advanced print settings When you click the triangle mark (c) beside Advanced, the advanced print settings appear. 2 Toner Save Mode Conserve toner use with this feature. When you select the Toner Save Mode check box, print appears lighter. The default setting is off (unchecked). NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images. Improve Print Output This feature allows you to improve a print quality problem.
Driver and Software Sleep Time When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time, select Manual, and then type the time in the text box.
Driver and Software 2-sided Printing 2 Automatic 2–sided Printing Select Layout. 2 Choose Long-Edge binding or Short-Edge binding in Two-Sided. Manual 2–sided Printing Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 Tray 2, or blank side face up in the MP tray). Choose Odd Only and Print.
Driver and Software Features in the BR-Script3 printer driver (PostScript® 3™ language emulation) 2 This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 66 for Page Setup, Cover Page, Paper Source and Layout. Choosing printing options 2 2 To control special print features, choose Printer Features in the Print dialog box.
Driver and Software Printer Features 2 Feature Sets: General 1 2 Print Quality Select one of the following resolutions from the Print Quality pop-up menu: • Normal 600600 dpi. Recommended for ordinary printing. Use this mode for good print quality with reasonable print speeds. • Fine 2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Driver and Software Toner Save Mode When you select the Toner Save Mode check box, print appears lighter. The default setting is Off (unchecked). 2 NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images. Sleep Time [Min.] When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off.
Driver and Software Feature Sets: General 2 2 Improve Gray Color You can improve the image of a shaded area. Enhance Black Printing If a black graphic does not print correctly, choose this setting. Halftone Screen Lock This lock stops other applications from modifying the Halftone settings. The Default setting is On (checked). High Quality Image Printing You can increase the quality of the printed image. If you set High Quality Image Printing to On (checked), the print speed will be slower.
Driver and Software Secure Print 2 Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the Touchscreen of the machine to print them. To create a secure print job, select Secure Print and select the Secure Print check box. Type a password in the Password text box and click Print.
Driver and Software Removing the printer driver a b Log on as an ‘Administrator’. c Click Delete Printer. 1 2 From the Apple menu, choose System Preferences. Click Print & Scan or Printers & Scanners 1, then select the printer you want to remove and remove it by clicking the - button. Printers & Scanners for OS X v10.9.
Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for monitoring the status of the machine; it lets you see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based Management utility. Check the device status by following these steps to Launch the Brother Status Monitor: 2 For OS X v10.7.5 and 10.8.x a b Run System Preferences, select Print & Scan, and then choose the machine. Click Options & Supplies....
Driver and Software Hiding or showing the window 2 After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar, click Brother Status Monitor and select Hide Status Monitor. To show the window, click the Brother Status Monitor icon in the dock. Quitting the window 2 2 Click Brother Status Monitor in the menu bar, and then select Quit Status Monitor from the pop-up menu.
Driver and Software Software Software for networks 2 2 For information about network utility software, see the Network User’s Guide.
3 General Information 3 Control panel overview 3 This is a Touchscreen LCD with an electrostatic Touchpanel that only displays the LEDs when they can be used. 3 1 3 2 1 1.8 in. Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them when they are displayed on the screen. 2 Touchpanel: The LEDs on the Touchpanel only light up when they are available for use. Back Press to go back to the previous menu level.
General Information Touchscreen LCD 3 The Touchscreen LCD displays the machine’s status when the machine is idle. 1 2 3 3 4 1 5 Warning icon The warning icon appears when there is an error or maintenance message; press to view it, and then press to return to Ready mode. For details, see Error and maintenance messages on page 176. 2 Wireless Status A four-level indicator on the Ready mode screen displays the current wireless signal strength if you are using a wireless connection.
General Information 4 (Functions) The Touchscreen displays the machine's settings when you press . You can access the machine’s settings from the following screen: 3 1 2 3 1 USB Press to access the Direct Print menu. 2 Secure Lets you access the Secure Print menu. 3 Web Press to connect the Brother machine to an Internet service (for more information, see the Web Connect Guide). 5 (Settings) Lets you access the full Settings menu.
General Information Basic Operations 3 Press your finger on the Touchscreen LCD to operate it. To display and access all the settings and features tables and the available options, press s or t on the Touchpanel to scroll through them. NOTE DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error. The following steps explain how to change a setting in the machine.
General Information g Press Backlight. 3 h Press Med. NOTE Press i Press to go back to the previous level. .
General Information Settings and features tables 3 Using the Settings Tables 3 Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want as they are displayed on the screen. We created step-by-step Settings Tables and Features Tables so you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly set up your preferred settings in the machine.
General Information Settings Level 1 Level 2 Level 3 Level 4 Options Descriptions Machine Information Print Settings - - - Prints the Printer Settings page. Print NetSetting - - - Prints the Network Configuration Report. Print WLANReport - - - The WLAN Report shows the wireless LAN connectivity diagnosis. Test Print - - - Prints the test page. Drum Dot Print - - - Prints the drum dot check sheet. Print Font HP LaserJet - - Prints the font list and samples of HP LaserJet.
General Information Settings (continued) Level 1 Level 2 Level 3 Level 4 Options Descriptions Machine Information Version Sub2 Version - - Displays the sub firmware version. Sub4 Version - - Displays the sub firmware version. RAM Size - - Displays the size of memory in this machine. Total - - Displays the total printed pages. Color - - Displays the total color printed pages. Monochrome - - Displays the total monochrome printed pages.
General Information Level 1 Level 2 Options Descriptions Paper Tray Tray Use Auto* / MP Only / Tray1 Only / Tray2 Only 1 Select the tray that will be used. Priority (Without Tray2 installed) MP>T1* / T1>MP When Auto is chosen in Tray Use, the machine chooses the order in which it uses the paper trays that contain paper of the same size.
General Information Level 1 Level 2 Level 3 Level 4 Options Descriptions General Setup Local Language - - English* / Français... Select the Touchscreen language for your country. Ecology Toner Save - On / Off* Increases the page yield of the toner cartridge. Panel Control Setting Lock Interface 3 Sleep Time - 0 / 1 / 2 / 3* / 4 / 5 / ... 50 min Set the time to return to Power Save mode. Quiet Mode - On / Off* Decreases printing noise.
General Information Level 1 Level 2 Level 3 Options Descriptions Print Menu Emulation - Auto* / HP LaserJet / BR-Script 3 Chooses the emulation mode you use. Auto Continue - On* / Off Select this setting if you want the machine to clear paper size errors. Output Color - Auto* / Color / Monochrome Sets the output color. Paper Type - Sets the type of paper. Plain Paper* / Thick Paper / Thicker Paper /Thin Paper /Recycled Paper / Bond Paper / Label Paper / Envelope / Env. Thick / Env.
General Information Level 1 Level 2 Level 3 Options Descriptions Print Menu HP LaserJet Font No. I000 / ... / I059* / ... / I071 Sets the font number. Font Pitch 0.44 / ... / 10.00* / ... / 99.99 Sets the font pitch. (Continued) The Font Pitch menu will appear when you choose I059 to I071 in Font No. setting. 3 4.00 / ... / 12.00* / ... / 999.75 Sets the font size. Symbol Set PC-8* / PC-8 D/N / ... Sets the symbol set or the character set. Table Print - Prints the code table.
General Information Level 1 Level 2 Level 3 Options Descriptions Print Menu HP LaserJet Auto SKIP On* / Off (Continued) (Continued) Chooses whether a line feed and carriage return will happen when the carriage position reaches the bottom margin. Left Margin ## Sets the left margin at column 0 to 70 columns at 1 cpi. The default setting is 0 cpi. Right Margin ## Sets the right margin at column 10 to 80 columns at 1 cpi. The default setting is 80 cpi (Letter). Top Margin #.
General Information Level 1 Level 2 Level 3 Level 4 Options Descriptions Network Wired LAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### Enter the IP address. (000.000.000.000)* Subnet Mask 1 ###.###.###.### (000.000.000.000)* 1 Gateway ###.###.###.### (000.000.000.000)* 1 3 Enter the Subnet mask. Enter the Gateway address. IP Boot Tries 0 / 1 / 2 / 3* / ...
General Information Level 1 Level 2 Level 3 Level 4 Options Descriptions Network WLAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### Enter the IP address. (Continued) (000.000.000.000)* Subnet Mask 1 ###.###.###.### (000.000.000.000)* 1 Gateway ###.###.###.### (000.000.000.000)* 1 3 Enter the Subnet mask. Enter the Gateway address. IP Boot Tries 0 / 1 / 2 / 3* / ...
General Information Level 1 Level 2 Level 3 Level 4 Options Descriptions Network WLAN WPS w/ PIN Code - - Configures the wireless network settings using WPS with a PIN code. WLAN Status Status Active(11n) / Active(11b) / Active(11g) / Wired LAN Active / WLAN OFF / AOSS Active / Connection Failed Displays wireless Ethernet link status. Signal - Displays the signal condition. SSID - Displays SSID [uses a maximum of 32 digits and characters 0-9, a-z and A-Z in ASCII values] Comm.
General Information Level 1 Level 2 Level 3 Level 4 Options Descriptions Network Wi-Fi Direct Push Button - - You can easily configure your Wi-Fi Direct™ network settings using the onebutton push method. (Continued) PIN Code - - You can easily configure your Wi-Fi Direct™ network settings using WPS with a PIN code. Manual - - You can manually configure your Wi-Fi Direct™ network settings. Group Owner - On / Off Sets your machine as the Group Owner.
General Information Level 1 Level 2 Level 3 Network Wi-Fi Direct Status Info. Signal (Continued) (Continued) Level 4 Options Descriptions - Displays the Wi-Fi Direct™ network signal strength. (Continued) When your machine acts as the Group Owner, the Touchscreen always displays Strong. Web Connect Settings I/F Enable - On / Off* Enables or disables the Wi-Fi Direct™ connection.
General Information Level 1 Level 2 Description Reset Menu Network Restores all network settings of the internal print server to the factory settings. Factory Reset This operation resets all the machine's setting back to the defaults set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. The factory settings are shown in Bold with an asterisk.
General Information Level 1 Level 2 Options Descriptions Direct Print Paper Type Plain Paper* / Thick Paper / Thicker Paper / Thin Paper / Recycled Paper / Bond Paper / Label Paper / Envelope / Env. Thick / Env. Thin / Glossy Paper Set the print media type when printing directly from the USB flash drive. Paper Size A4 / Letter* / B5(JIS) / B5(ISO) / Set the paper size when printing directly from the USB flash drive.
General Information Features Table 3 Toner Level 1 Level 2 Level 3 Options Descriptions Toner Life - - Displays the remaining life for each toner cartridge Test Print - - Print the Test Print page. Calibration Calibrate Yes / No Performs a calibration to revise the colors. Reset Yes / No Set the calibration parameters back to the default settings. - Yes / No Aligns the print position of each color. Registration The factory settings are shown in Bold with an asterisk.
General Information USB (Direct Print) Level 1 Level 2 Level 3 Level 4 Options Descriptions USB Index Print - - - Print a thumbnail page. (Select File) Number of Paper Type Print (01-99) Plain Paper* / Thick Paper / Thicker Paper / Thin Paper / Recycled Paper / Bond Paper / Label Paper / Envelope / Env. Thick / Env. Thin / Glossy Paper Set the print media type when printing directly from the USB flash drive.
General Information USB (Direct Print) (continued) Level 1 Level 2 Level 3 Level 4 USB (Select File) (Continued) (Continued) Collate Number of Print (01-99) Options Descriptions On* / Off Enable or disable page collation when printing directly from the USB flash drive. (Continued) Print Quality Normal* / Fine Set the print quality option when printing directly from the USB flash drive.
General Information Entering Text 3 When you must enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle among letters, numbers, and special characters. 3 Inserting spaces To enter a space, press 3 twice to choose special characters, then press the space button . NOTE The characters that are available may differ depending on your country.
General Information Printing Secure documents 3 Secure documents 3 Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing. To print the document, you must enter the password at the Touchscreen of the machine. Secure documents will be deleted after they are printed once. When the area to spool documents is full, the Touchscreen displays Print Data Full.
General Information Security features 3 Setting Lock 3 Setting Lock lets you set a password to stop other people from accidentally changing your machine's settings. Make a careful note of your password. If you forget it, you must reset the passwords stored in the machine. Call your administrator or Brother Customer Service. While Setting Lock is On, you cannot access the machine settings. Setting up the password a Press b c Press General Setup > Setting Lock.
General Information Turning Setting Lock on/off 3 If you enter the wrong password when following the instructions below, the Touchscreen displays Wrong Password. Enter the correct password. Turning Setting Lock on 3 a Press b c Press General Setup > Setting Lock > Lock OffOn. . Enter the registered four-digit password using the keyboard on the machine's Touchscreen, and then press OK.
General Information Active Directory Authentication 3 Active Directory Authentication restricts the use of the Brother machine. If Active Directory Authentication is enabled, the machine's Touchscreen will be locked. You cannot change the machine's settings until the user enters the user ID, domain name and password. You can change the Active Directory Authentication setting using Web Based Management or BRAdmin Professional 3 (Windows®).
General Information Ecology features 3 Toner Save 3 Save toner by using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. a Press b c Press General Setup > Ecology > Toner Save. d Press 3 . Press On or Off. . NOTE If your machine has been set to Quiet mode On, you cannot set Toner Save to On. Sleep Time 3 The Sleep mode setting can reduce power consumption.
General Information Auto Power Off 3 If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode. To start printing, press on the Touchpanel, and then send the print job. You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode, by following these steps: a Press b c Press General Setup > Ecology > Auto Power Off. d Press .
General Information Quiet mode feature 3 The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The default setting is Off. Turning Quiet mode on/off a Press b c Press General Setup > Ecology > Quiet Mode. d Press 3 . Press On or Off. . NOTE If your machine has been set to Toner Save On, you cannot set Quiet mode to On.
General Information Color Correction 3 The output density and print position for each color may vary depending on the machine's environment, such as temperature and humidity. Color Calibration 3 Calibration helps you improve the color density. NOTE • If you are using the Windows® printer driver, the driver will get the calibration data automatically if both the Use Calibration Data and Get Device Data Automatically check boxes are selected. The default settings are On.
General Information Color Registration 3 Registration helps you improve the print position for each color. a Press b c d Press Registration. e Press 3 Press Yes to confirm. The Touchscreen displays Completed. . Auto Correction 3 Select Auto Correction if you want the machine to perform Color Calibration and Registration automatically. The factory setting is On. The color correction process consumes some toner. a Press b c Press Color Correction > Auto Correction. d Press .
4 Options 4 This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray 1 SO-DIMM memory LT-325CL 4 See Lower tray (LT-325CL) on page 119. 1 See SO-DIMM on page 120. HL-L9200CDWT is equipped with the lower tray as standard equipment.
Options Lower tray (LT-325CL) 4 One optional lower tray (Tray 2) can be installed on HL-L9200CDW 1, and the lower tray can hold up to 500 sheets of 20 lb (80 g/m2) paper. When the optional lower tray is installed, the machine can hold up to 800 sheets of plain 20 lb (80 g/m2) paper. If you want to buy the optional lower tray unit, call the dealer you bought the machine from or Brother Customer Service. 1 Tray 2 is standard on HL-L9200CDWT.
Options SO-DIMM 4 The machine has 128 MB of standard memory and one slot for optional memory expansion. You can increase the memory up to a maximum of 384 MB by installing one SO-DIMM (Small Outline Dual In-line Memory Module). 4 SO-DIMM types 4 For information about memory for your Brother machine, please visit: http://www.brotherusa.
Options Installing extra memory a b 4 Turn off the machine’s power switch. Disconnect the interface cables from the machine, and then unplug the power cord from the AC power outlet. NOTE Always unplug the power cord from the AC power outlet before installing or removing the SO-DIMM. c 4 Remove the plastic (1) and then the metal (2) SO-DIMM covers. 2 1 d Unpack the SO-DIMM and hold it by its edges.
Options e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it locks into place (2). 1 2 4 f Put the metal (2) and then the plastic (1) SO-DIMM covers back on. 2 1 g h Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables. Turn on the machine’s power switch.
5 Routine Maintenance 5 Replacing supplies 5 You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The drum unit and toner cartridge are two separate parts. 5 Toner cartridge Drum unit See Replacing the toner cartridges on page 127. See Replacing the drum unit on page 133. Order No.
Routine Maintenance The following messages appear on the Touchscreen in Ready mode. These messages provide advanced warnings to replace supplies before they reach their end of life. To avoid any inconvenience, you may want to buy spare supplies before the machine stops printing. Touchscreen messages Supply to get ready Approximate life How to replace Order No.
Routine Maintenance You must clean the machine regularly and replace supplies when the following messages are displayed on the Touchscreen: Touchscreen messages Supply to replace Approximate life How to replace Order No. Replace Toner Toner cartridge 6,000 pages 1 2 See page 128 TN-339BK TN-339C TN-339M TN-339Y The Touchscreen displays the toner cartridge color that you must replace.
Routine Maintenance NOTE • Visit to http://www.brother.com/original/index.html for instructions about how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office.
Routine Maintenance Replacing the toner cartridges 5 Order No. For the item number of the toner cartridges, see Replacing supplies on page 123 The toner cartridge can print approximately 6,000 pages (black, cyan, magenta, yellow) 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, theTouchscreen displays Toner Low.
Routine Maintenance Replacing the toner cartridges a b 5 Make sure that the machine is turned on. Press the front cover release button and pull open the front cover. 5 c Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Routine Maintenance d Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. 5 WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Routine Maintenance IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. 5 • We recommend placing the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Routine Maintenance f g Repeat step e to clean each of three remaining corona wires. Unpack the new toner cartridge, then pull off the protective cover. 5 IMPORTANT • DO NOT unpack the new toner cartridge until you are ready to install it. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may be damaged.
Routine Maintenance h Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. BK BK K TN-B BK TN-C C TN-M M 5 TN-Y Y BK - Black C - Cyan M - Magenta Y - Yellow NOTE Make sure you installed the toner cartridge correctly or it may separate from the drum unit.
Routine Maintenance Replacing the drum unit 5 Order No. DR-331CL A new drum unit can print approximately 25,000 pages. 1 2 1 Letter or A4 size single-sided pages. 2 Drum life is approximate and may vary by type of use. NOTE • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 25,000 pages.
Routine Maintenance Replacing the drum unit 5 IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the machine on page 153). When you replace the drum unit with a new one, follow these steps, and then reset the drum counter by following the steps on page 139.
Routine Maintenance Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 2 d 1 5 IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
Routine Maintenance e Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. 5 WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Routine Maintenance NOTE • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum unit. • Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies to the Brother collection program. If you choose not to return your used supply, please discard the used supply according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office.
Routine Maintenance Make sure the blue lock lever (1) is in the release position as shown in the illustration. 2 h 1 5 Gently slide the drum unit into the machine until it stops at the blue lock lever. j Turn the blue lock lever (1) clockwise to the lock position.
Routine Maintenance k Push the drum unit in until it stops. 5 l Close the front cover of the machine. Resetting the drum counter 5 When you replace a drum unit with a new one, you must reset the drum counter by completing the following steps: a Press b Press c Press Machine Information > Parts Life. d Press e f Press Drum. g Press to interrupt the error. . until the Touchscreen message changes. Press Yes. .
Routine Maintenance Replacing the belt unit 5 Order No. BU-320CL A new belt unit can print approximately 50,000 pages (5 pages per job), 1 2 1 Letter or A4 size single-sided pages. 2 Belt unit life is approximate and may vary by type of use. Belt End Soon 5 If the Touchscreen displays Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a Replace Belt message. To replace the belt unit, see Replacing the belt unit on page 140.
Routine Maintenance c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Routine Maintenance IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine Maintenance e Hold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out. 5 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. f Unpack the new belt unit and install it in the machine. Make sure the belt unit is level and fits firmly into place.
Routine Maintenance Make sure the blue lock lever (1) is in the release position as shown in the illustration. 2 g 1 5 Gently slide the drum unit into the machine until it stops at the blue lock lever. i Turn the blue lock lever (1) clockwise to the lock position.
Routine Maintenance j Push the drum unit in until it stops. 5 k Close the front cover of the machine. Resetting the belt counter 5 When you replace the belt unit with a new one, you must reset the belt unit counter by completing the following steps: a Press b Press c Press Machine Information > Parts Life. d Press e f Press Belt Unit. g Press to interrupt the error. . until the Touchscreen message changes. Press Yes. .
Routine Maintenance Replacing the waste toner box 5 Order No. WT-320CL The life of a waste toner box is approximately 50,000 pages. 1 2 1 Letter or A4 size single-sided pages. 2 Waste toner box life is approximate and may vary by type of use. WT Box End Soon 5 If the Touchscreen displays WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
Routine Maintenance c Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 5 Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Routine Maintenance IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit. • We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine Maintenance e Hold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out. 5 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. f Remove the two pieces of orange packing material and discard them. NOTE This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
Routine Maintenance g Hold the blue handle of the waste toner box and remove the waste toner box from the machine. 5 IMPORTANT DO NOT reuse the waste toner box. WARNING • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Routine Maintenance h Unpack the new waste toner box and install it in the machine using the blue handle. Make sure the waste toner box is level and fits firmly into place. 5 Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the blue lock lever (1) is in the release position as shown in the illustration.
Routine Maintenance Gently slide the drum unit into the machine until it stops at the blue lock lever. 2 k 5 Turn the blue lock lever (1) clockwise to the lock position. 2 l 1 m Push the drum unit in until it stops. n Close the front cover of the machine.
Routine Maintenance Cleaning and Checking the machine 5 Clean the outside and inside of the machine regularly with a dry, soft, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, soft, lint-free cloth. WARNING • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Routine Maintenance Cleaning the outside of the machine 5 Clean the Touchscreen as follows: a Press and hold down b Clean the Touchscreen with a dry, soft lint-free cloth. to turn off the machine. 5 c Press to turn on the machine. Clean the outside of the machine as follows: a Press and hold down b Wipe the outside of the machine with a dry, soft, lint-free cloth to remove dust. to turn the machine off.
Routine Maintenance c Pull the paper tray completely out of the machine. 5 d e f If paper is loaded in the paper tray, remove it. g h Re-load the paper and put the paper tray firmly back in the machine. Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the paper tray with a dry, soft, lint-free cloth to remove dust. Turn on the machine.
Routine Maintenance Cleaning the inside of the machine a Press and hold down b Press the front cover release button and pull open the front cover. 5 to turn the machine off. 5 c Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Routine Maintenance Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 2 d 1 5 IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
Routine Maintenance e Wipe the four scanner windows (1) with a dry, soft, lint-free cloth. 1 5 Make sure the blue lock lever (1) is in the release position as shown in the illustration. 2 f 1 Gently slide the drum unit into the machine until it stops at the blue lock lever.
Routine Maintenance Turn the blue lock lever (1) clockwise to the lock position. 2 h 1 5 i Push the drum unit in until it stops. j k Close the front cover of the machine. Turn on the power switch.
Routine Maintenance Cleaning the corona wires 5 If you have print quality problems, clean the corona wires as follows: a b Make sure that the machine is turned on. Press the front cover release button and pull open the front cover. 5 c Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Routine Maintenance d Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. 5 IMPORTANT • We recommend placing the toner cartridges on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Routine Maintenance g Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. BK BK K TN-B BK TN-C C TN-M M 5 TN-Y Y BK - Black C - Cyan M - Magenta Y - Yellow h Push the drum unit in until it stops. i Close the front cover of the machine.
Routine Maintenance Cleaning the drum unit 5 If your printout has colored, white, or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem: a Make sure the machine is in Ready mode. b Press c d Press Machine Information > Drum Dot Print. e Press and hold down f Press the front cover release button and pull open the front cover. g Hold the blue handle of the drum unit.
Routine Maintenance Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 2 h 1 5 IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
Routine Maintenance i Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. 5 IMPORTANT Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. j Turn the drum unit over by holding the blue handles. Make sure that the drum unit gears (1) are on the left side.
Routine Maintenance l Use the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the cyan drum. Y M C BK 5 BK - Black C - Cyan M - Magenta Y - Yellow m Identify the drum indicated by the colored dot in step l. Hold the drum unit frame with both hands, place your left thumb on the drum unit gear, and roll the drum toward you, as illustrated in the drawing below.
Routine Maintenance n When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off. 5 o Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit until you hear it lock into place.
Routine Maintenance Gently slide the drum unit into the machine until it stops at the blue lock lever. 2 q 5 Turn the blue lock lever (1) clockwise to the lock position. 2 r 1 s Push the drum unit in until it stops. t u Close the front cover of the machine. Turn on the power switch.
Routine Maintenance Cleaning the paper pick-up roller 5 Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. a Press and hold down b c d e Pull the paper tray completely out of the machine. to turn the machine off. If paper is loaded in the paper tray, remove it. Remove anything that is stuck inside the paper tray.
Routine Maintenance Replacing periodic maintenance parts 5 The periodic maintenance parts must be replaced regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages 1 for PF Kit MP and 100,000 pages 1 for PF Kit 1, PF Kit 2, Fuser and Laser.
Routine Maintenance Packing and shipping the machine 5 WARNING • This machine is heavy and weighs more than 47.7 lb (21.6 kg). To prevent possible injuries at least two people should lift the machine. One person should hold the front of the machine, and one person should hold the back, as shown in the illustration. Be careful not to pinch your fingers when you put the machine down. 5 • If you use a Lower Tray, DO NOT carry the machine with the Lower Tray.
Routine Maintenance c Put the packing material (1) into the carton.
Routine Maintenance d Wrap the machine in a plastic bag. Put the machine on the bottom packing material (1) and the packing material (2) on the top of the machine. Match the front side of the machine to the “FRONT” mark on each packing material. FRONT 2 5 1 FRONT NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine.
Routine Maintenance e Put the AC power cord in the original carton as shown in the illustration. 5 f g Close the carton and tape it shut. Pack the lower tray as shown in the illustration.
6 Troubleshooting 6 If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. You can solve most problems yourself. In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page to download the other manuals. Identifying the problem 6 First, check that The machine's power cord is connected correctly and the machine is turned on.
Troubleshooting Error and maintenance messages 6 As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens, your machine identifies the error or required routine maintenance and displays the appropriate message. The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance yourself.
Troubleshooting Error message Cause Action Condensation Condensation may have formed inside the machine after a room temperature change. Leave the machine turned on. Wait for 30 minutes with the front cover in the open position. Then turn off the machine and close the cover. Turn it on again. Cover is Open The front cover is not closed completely. Close the front cover of the machine. The fuser cover is not closed completely. Close the fuser cover located inside the back cover of the machine.
Troubleshooting Error message Cause Action Log Access Error The machine could not access the print log file in the server. Contact your administrator to check the Store Print Log to Network settings. (For detailed information, see the Network User’s Guide) No Belt Unit The belt unit is not installed correctly. Reinstall the belt unit (see the steps in Replacing the belt unit on page 140). No Drum Unit The drum unit is not installed correctly. Reinstall the drum unit.
Troubleshooting Error message Cause Registration Registration failed. Action Press and hold down to turn the machine off. Wait a few seconds, and then turn it on again. Perform the color registration again using the Touchscreen (see Color Registration on page 117). Install a new belt unit (see Replacing the belt unit on page 140). If the problem continues, contact Brother Customer Service. Replace Belt It is time to replace the belt unit.
Troubleshooting Error message Cause Replace Toner The toner cartridge is at the end of Replace the toner cartridge for the color indicated on its life. The machine will stop all print the Touchscreen (see Replacing the toner cartridges operations. on page 128). Replace WT Box It is time to replace the waste toner box. Replace the waste toner box (see Replacing the waste toner box on page 146). Screen Init. Fail The Touchscreen was pressed before the power on initialization was completed.
Troubleshooting Error message Cause Action Toner Low: X If the Touchscreen displays Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life. Order a new toner cartridge now so a replacement toner cartridge will be available when the Touchscreen displays Replace Toner. Tray 2 Error The optional lower tray is not installed correctly. Reinstall the lower tray.
Troubleshooting Paper jams 6 When you are adding new paper, always remove all the paper from the paper tray and straighten the stack.This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. Paper is jammed in the multi-purpose tray 6 If the Touchscreen displays Jam MP Tray, follow these steps: a b c Remove the paper from the MP tray. Remove any jammed paper from in and around the MP tray.
Troubleshooting For Jam Tray2: 6 b Use both hands to slowly pull out the jammed paper. NOTE Pulling the jammed paper downward allows you to remove the paper more easily. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. d Put the paper tray firmly back in the machine.
Troubleshooting Paper is jammed underneath the Paper Tray 6 If theTouchscreen displays Jam 2-sided, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. 6 c Make sure that the jammed paper does not remain inside the machine.
Troubleshooting d If paper is not caught inside the machine, check underneath the paper tray. e If the paper is not caught in the paper tray, open the back cover. 6 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting f Use both hands to pull out the jammed paper slowly. g h Close the back cover until it locks in the closed position. 6 Put the paper tray back in the machine.
Troubleshooting Paper is jammed at the back of the machine 6 If the Touchscreen displays Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Open the back cover. 6 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine are extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting c Pull the blue tabs (2) at the left and right sides toward you to release the fuser cover (1). 2 2 3 3 1 6 NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the blue tabs (2) down. d Use both hands to gently pull the jammed paper out of the fuser unit.
Troubleshooting e Close the fuser cover (1). 2 2 1 6 NOTE If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover. f Close the back cover.
Troubleshooting Paper is jammed inside the machine 6 If the Touchscreen displays Jam Inside, follow these steps: a Press the front cover release button and pull open the front cover. 6 b Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Troubleshooting Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine. 2 c 1 6 IMPORTANT • Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
Troubleshooting d Pull out the jammed paper slowly. 6 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Make sure the blue lock lever (1) is in the release position as shown in the illustration.
Troubleshooting Gently slide the drum unit into the machine until it stops at the blue lock lever. g Turn the blue lock lever (1) clockwise to the lock position. 2 f 2 6 1 h Push the drum unit in until it stops. i Close the front cover of the machine. NOTE If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer when it is turned back on. Before you turn on the machine, delete the print spooler job on your computer.
Troubleshooting If you are having difficulty with your machine 6 IMPORTANT • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit http://solutions.brother.com/.
Troubleshooting Printing difficulties (continued) Difficulties Suggestions No printout. Check that the machine is not in Power Off mode. (continued) If the machine is in Power Off mode, press the print job. on the Touchpanel, and then re-send (See Auto Power Off on page 114.) The machine is not printing or has stopped printing. Press . The machine will cancel the print job and clear it from the memory. The printout may be incomplete.
Troubleshooting Paper handling difficulties (continued) Difficulties Suggestions The machine does not feed paper from the MP tray. Make sure that MP Tray is selected in the printer driver. How do I print on envelopes? 1 Open the back cover. Fan the paper well and put the paper tray back in the machine. 2 Pull down the two gray levers to the envelope position. 3 When you have finished printing envelopes, reset the two gray levers to their original positions and close the back cover.
Troubleshooting Other difficulties Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Machine Information on page 91). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer. If the printout has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting Examples of poor print quality 1.2 in. (30 mm) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Identify the color causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 128).
Troubleshooting Examples of poor print quality The color of your printouts is not what you expected Recommendation To improve the color density, calibrate the colors using first the Touchscreen and then the printer driver (see Color Calibration on page 116). To adjust the print position of colors for sharper edges, perform the color registration using the Touchscreen (see Color Registration on page 117). Make sure toner save mode is off in the Touchscreen or the printer driver.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Perform the calibration using the Touchscreen or the printer driver (see Color Calibration on page 116). Clear the Improve Gray Color check box of the printer driver.
Troubleshooting Examples of poor print quality Recommendation Make sure you lift up the two gray levers inside the back cover until they stop in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting Examples of poor print quality Recommendation Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes. EFGHIJKLMN ABCDEFG See Loading paper in the multi-purpose tray (MP tray) on page 12. NOTE • When you have finished printing, open the back cover and reset the two gray levers back to their original positions (1) by lifting them up until they stop.
Troubleshooting Machine Information Checking the Serial Number 6 6 You can see the machine’s Serial Number on the Touchscreen. a Press b Press Machine Information > Serial No.. . Default settings 6 The machine has two levels of default settings; the default settings have been set at the factory before shipment (see Basic Operations on page 88). 6 Network Factory Reset NOTE • Changing the default settings does not modify the preset factory defaults. • Page counters can never be changed.
A Appendix A Machine specifications A General A Model HL-L9200CDW Printer Type Laser Print Method Electrophotographic Laser Printer (single-pass) Memory Capacity HL-L9200CDWT Standard 128 MB Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB LCD (liquid crystal display) 1.8 in. TFT Color Touchscreen LCD 1 and Touchpanel Power Source 110 - 120 V AC 50/60 Hz Consumption 2 Power (Average) A Peak Approx. 1170 W Printing Approx.
Appendix Model Noise Level Humidity 1 HL-L9200CDWT LpAm = 53.5 dB (A) LpAm = 55.1 dB (A) Ready LpAm = 27.9 dB (A) LpAm = 27.3 dB (A) Printing (Quiet Mode) LpAm = 50.6 dB (A) LpAm = 50.8 dB (A) Printing LWAd = 6.78 B (A) Ready LWAd = 4.06 B (A) Printing (Quiet Mode) (Color) LWAd = 6.33 B (A) (Color) LWAd = 6.39 B (A) (Mono) LWAd = 6.35 B (A) (Mono) LWAd = 6.
Appendix Print media A Model Paper Input 1 HL-L9200CDW Paper Tray (Standard) Multi-purpose tray (MP tray) HL-L9200CDWT Paper Type Plain Paper, Thin Paper, Recycled Paper Paper Size Letter, A4, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m2) Maximum Paper Capacity Up to 250 sheets of 20 lb (80 g/m2) Plain paper Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper, Label, Envelope, Env.Thin, Env.
Appendix Printer A Model HL-L9200CDW HL-L9200CDWT Automatic 2-sided Print Yes Emulation PCL6, BR-Script3 (PostScript® 3™) Resolution 600 600 dpi 2400dpi (2400 600) quality Single side print Print Speed 1 2 Monochrome Up to 32 ppm (Letter size) Up to 30 ppm (A4 size) Full color Up to 32 ppm (Letter size) Up to 30 ppm (A4 size) 2-sided Print First Print Time Monochrome Up to 14 sides per minute (7 sheets per minute) (Letter or A4 size) Full color Up to 14 sides per minute (7 sheets pe
Appendix Network (LAN) A Model HL-L9200CDW HL-L9200CDWT LAN You can connect your machine to a network for Network Printing. Also included is Brother BRAdmin Light 1 2 Network Management software.
Appendix Computer requirements Computer Platform & Operating System Version Windows® Operating System A PC Interface USB 1 10/100 Base-TX (Ethernet) Processor Hard Disk Space to install 32bit (x86) or 64bit (x64) processor 80 MB Wireless 802.11b/g/n Windows® XP Home Printing Windows® XP Professional Windows® XP Professional x64 Edition 64bit (x64) processor Windows Vista® 32bit (x86) or 64bit (x64) processor Windows® 7 A Windows® 8 Windows® 8.
Appendix Important information for choosing your paper A The information in this section will help you choose paper to use with this machine. NOTE If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper A Make sure that the paper is appropriate for the machine. Paper for plain paper copies A Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on the paper’s package.
Appendix Supplies A Model Toner Cartridge HL-L9200CDW HL-L9200CDWT Order No. Inbox Black, Cyan, Magenta, Yellow Approx. 6,000 pages Letter or A4 page 1 - Supply Black, Cyan, Magenta, Yellow Approx. 6,000 pages Letter or A4 page 1 TN-339BK, TN-339C, TN-339M, TN-339Y Drum Unit Approx. 25,000 pages Letter or A4 pages 2 DR-331CL Belt Unit 50,000 pages (5 pages per job) 2 BU-320CL Waste Toner Box Approx.
Appendix Important information for the toner cartridge life A Color/Mono setting in the printer driver A Users can change the Color/Mono settings on the printer driver as follows: Auto The machine checks the content of the document for color. If color is detected anywhere in the document, it will print the whole of the document using all the colors. In other words, it will mix some of the toners to help achieve every shade detected in the document, increasing the density of toner applied to the page.
Appendix Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count. Color Correction A The number of developer roller rotations that are counted may not only be for normal operations such as printing, but also for machine adjustments, such as Color Calibration and Color Registration.
Appendix Brother numbers A IMPORTANT For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product A By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Appendix Customer Service In USA: A http://www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support (Self-Service, Videos, Email, Chat, Facebook and Twitter Help) If you have comments or suggestions, write us at: In USA: Printer Customer Support Brother International Corporation 7905 North Brother Boulevard Bartlett, TN 38133 A In Canada: Brother International Corporation (Canada), Ltd.
Appendix Ordering supplies A For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supply you need and have a Visa, MasterCard, Discover, or American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase. NOTE In Canada, only Visa and MasterCard are accepted.
B Index Numerics J 2-sided printing ......................................................... 20 Apple Macintosh .................................................29, 66 Auto Power Off ........................................................ 114 Jam 2-sided ............................................................ 184 Jam Inside ............................................................... 190 Jam MP Tray ........................................................... 182 Jam Rear ....................
Index Q Quiet mode ............................................................. 115 R Register your product .............................................. 217 S Secure documents .................................................. 109 Service centers (USA/Canada) ............................... 218 Sleep mode ............................................................. 113 Specifications .......................................................... 207 Status Monitor Macintosh ..............................
