User Manual

Table Of Contents

Troubleshooting

204

Poor fixing

 Make sure you lift up the two gray levers inside the back cover until they stop

in the up position.

 Make sure that the media type setting in the printer driver matches the type

of paper you are using (see Acceptable paper and other print media

on page 2).

 Choose Improve Toner Fixing mode in the printer driver.

(For Windows, see Other Print Options on page 47.)

(For Macintosh, see Print Settings on page 71.)

If this selection does not provide enough improvement, change the printer

driver setting in Media Type to a thick setting. If you are printing an envelope,

choose Env. Thick in the media type setting.

Curled or wavy

 Choose Reduce Paper Curl mode in the printer driver.

(For Windows, see Other Print Options on page 47.)

(For Macintosh, see Print Settings on page 71.)

If the problem is not solved, choose Plain Paper in the media type setting.

If you are printing an envelope, choose Env. Thin in the media type setting.

 If you do not use the machine often, the paper may have been in the paper

tray too long. Turn over the stack of paper in the paper tray. Also, fan the

paper stack, and then rotate the paper 180 in the paper tray.

 Store the paper where it will not be exposed to high temperatures and high

humidity.

 Open the back cover (face-up output tray) to let the printed pages exit onto

the face-up output tray.

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.