Online User's Guide HL-L2310D HL-L2350DW HL-L2351DW HL-L2370DN HL-L2375DW HL-L2376DW HL-L2385DW HL-L2386DW © 2017 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ............................................................................................... 1 Definitions of Notes ........................................................................................................................................ 2 Trademarks ....................................................................................................................................................
Home > Table of Contents Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 69 Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast .......................... 71 Use Wi-Fi Direct® ............................................................................................................................... 73 Advanced Network Features............................................................................................................
Home > Table of Contents I Cannot Complete the Wireless Network Setup Configuration........................................................ 189 Use the Network Connection Repair Tool (Windows®) .................................................................... 191 My Brother Machine Cannot Print over the Network ........................................................................ 192 I Want to Check that My Network Devices are Working Correctly ...................................................
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note 1
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Brother Machine > Trademarks Trademarks BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United States and other countries.
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries. • Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise. • Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Control Panel Overview • LED Patterns and Indications (for Models Without an LCD) • Access Brother Utilities (Windows®) 5
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview HL-L2310D 1 2 3 4 5 6 1. Power On/Off Button • Turn on the machine by pressing . • Turn off the machine by pressing and holding . 2. Toner LED The Toner LED indicates that the Toner is low. 3. Drum LED The Drum LED indicates that the Drum Unit must be replaced soon. 4. Paper LED The Paper LED indicates that there is an error relating to paper feeding. 5.
1. LCD (Liquid Crystal Display) Displays messages to help you set up and use your machine. Wireless Models: A four-level indicator shows the wireless signal strength if you are using a wireless connection. 0 2. Max Power On/Off Button • Turn on the machine by pressing • Turn off the machine by pressing and holding . . The LCD displays [Shutting Down] for a few seconds before going off. 3. Network Buttons • Wired Models: Network Press Network to set up wired network settings.
a or b ( + or -) • Press to scroll through menus and options. • Press to enter a number or to increase or decrease the number. Press and hold down a or b to scroll faster. When you see the number you want, press OK. 5. Go Button • Press to clear certain error messages. To clear all other errors, follow the control panel instructions. • Press to print any data remaining in the machine's memory. • Press to select the displayed option. After you change a setting, the machine returns to Ready mode.
Home > Introduction to Your Brother Machine > LED Patterns and Indications (for Models Without an LCD) LED Patterns and Indications (for Models Without an LCD) Related Models: HL-L2310D The LEDs on your machine's control panel light up, dim, or blink to indicate machine status. LED indications are defined in the table below. LED is off. or LED is on. LED is dimmed. or LED is blinking. This table defines what LEDs indicate when they light up, dim, or blink.
Related Information • Introduction to Your Brother Machine 10
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) Access Brother Utilities (Windows®) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click • (Start) > All Programs > Brother > Brother Utilities.
Related Information • Introduction to Your Brother Machine • Uninstall the Brother Software and Drivers (Windows®) 12
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother Software and Drivers (Windows®) Uninstall the Brother Software and Drivers (Windows®) 1. Do one of the following: • (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click • (Start) > All Programs > Brother > Brother Utilities. (Windows® 8 and Windows Server® 2012) Tap or click • (Brother Utilities) either on the Start screen or the desktop. (Windows® 8.
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Using Special Paper 14
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray) • Load and Print Paper in the Manual Feed Slot 15
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray 16
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) Load and Print Using the Multi‑purpose Tray (MP Tray) You can load thin paper, thick paper, recycled paper, bond paper, labels, up to 30 sheets of plain paper, or up to 2 envelopes in the MP tray.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) Load Paper in the Multi‑purpose Tray (MP Tray) When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer. Acceptable paper types: • Plain Paper • Thin Paper • Thick Paper • Recycled Paper • Bond 1.
5. Load paper with the printing surface face up in the MP tray. • Make sure the paper is below the maximum paper mark (1).
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Labels Using the MP Tray Load and Print Labels Using the MP Tray When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on labels.
• Make sure the paper is below the maximum paper mark (1). 6. Change your print preferences in the Print screen before sending the print job from your computer. 7. Send your print job to the machine. 8. Close the back cover (the face up output tray) until it locks in the closed position.
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Envelopes Using the MP Tray Load and Print Envelopes Using the MP Tray You can load up to two envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible. When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer. 1.
• Load up to two envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than two envelopes may cause paper jams. 7. Change your print preferences in the Print dialog box before sending the print job from your computer. Settings Options for Envelopes Paper Size Com-10 DL C5 Monarch Media Type Envelopes Env. Thick Env. Thin 8. Send your print job to the machine. 9.
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot • Load and Print on Thick Paper and Labels in the Manual Feed Slot • Load and Print on Envelopes in the Manual Feed Slot 26
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time. 1. Lift the support flap to prevent paper from sliding off the face down output tray. 2.
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time. 1. Open the machine's back cover (the face up output tray).
Related Information • Load and Print Paper in the Manual Feed Slot 29
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time. 1. Open the machine's back cover (the face up output tray). The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot. 2.
• Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. • Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the envelope may not be fed correctly, resulting in a skewed printout or a paper jam. 6. Send your print job to the machine.
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting 32
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Tray Setting] option, and then press OK. 3. Press a or b to display the [Paper Type] option, and then press OK. 4.
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type. The default setting is On. 1. Press a or b to display the [General Setup] option, and then press OK. 2.
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonlyused paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. 1 2 4 3 Do not attempt to print into these areas; your output will not reflect anything in these areas. Usage Print Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 4.23 mm 4.23 mm A4 4.23 mm 4.
Home > Paper Handling > Using Special Paper Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Home > Print Print • Print from Your Computer (Windows®) • Print from Your Computer (Mac) • Cancel a Print Job • Test Print 37
Home > Print > Print from Your Computer (Windows®) Print from Your Computer (Windows®) • Print a Document (Windows®) • Print Settings (Windows®) • Change the Default Print Settings (Windows®) • Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) • Monitor the Status of the Machine from Your Computer (Windows®) 38
Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®) Print a Document (Windows®) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Paper Size drop-down list, and then select your paper size. 5.
Related Information • Print from Your Computer (Windows®) • Print Settings (Windows®) 40
Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®) Print Settings (Windows®) Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings. Graphics Use Printer Halftone Select this option to use the printer driver to express halftones. Brightness Specify the brightness. Contrast Specify the contrast.
9. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1. Scaling Select these options to enlarge or reduce the size of the pages in your document. Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size.
3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5. Toner Save Mode Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are still legible. 6.
Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®) Change the Default Print Settings (Windows®) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows® applications, you must configure the printer driver properties. 1. Do one of the following: For Windows Server® 2008 • Click (Start) > Control Panel > Hardware and Sound > Printers.
Home > Print > Print from Your Computer (Windows®) > Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) Related Models: HL-L2385DW/HL-L2386DW The BR-Script3 printer driver lets you print PostScript® data more clearly.
Home > Print > Print from Your Computer (Windows®) > Monitor the Status of the Machine from Your Computer (Windows®) Monitor the Status of the Machine from Your Computer (Windows®) The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of errors. • Do one of the following: - Double-click the - (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click icon in the task tray.
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Monitor the Status of the Machine from Your Computer (Mac) 48
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field. 5. Click the Paper Size pop-up menu, and then select your paper size. 6.
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two-Sided Select whether to print on both sides of the paper. 5. Reverse page orientation Select this option to rotate the printed image 180 degrees. 6.
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 2. Pages to Print Select which pages you want to print (even pages or odd pages). 3.
Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 3. Paper Source Select the paper source setting according to your print conditions or purpose. 4.
Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing.
Home > Print > Print from Your Computer (Mac) > Monitor the Status of the Machine from Your Computer (Mac) Monitor the Status of the Machine from Your Computer (Mac) The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can also access Web Based Management. 1.
Home > Print > Cancel a Print Job Cancel a Print Job 1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds.
Home > Print > Test Print Test Print Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-L2370DN/HL-L2375DW/HL-L2376DW) Press a or b to display the [Print Options] option, and then press OK. 3. Press a or b to display the [Test Print] option, and then press Go. The machine prints the test page.
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 58
Home > Network > Supported Basic Network Features Supported Basic Network Features Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system.
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility.
Home > Network > Network Management Software and Utilities > Learn about Network Management Software and Utilities Learn about Network Management Software and Utilities Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Before Configuring Your Brother Machine for a Wireless Network Before Configuring Your Brother Machine for a Wireless Network Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Before attempting to configure a wireless network, confirm the following: • To achieve optimum results with normal everyday document printing, place the Brother machine as close to the wireless LAN access
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW 1. Turn on your computer and insert the Brother installation disc into your computer. • For Windows®, follow these instructions: • For Mac, click Driver Download to go to the Brother Solutions Center.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from your machine's cont
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your w
2 Routers or access points that support WPS are marked with this symbol: 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3. Press a or b to select the [WPS w/PIN Code] option, and then press OK. 4. When [WLAN Enable?] appears, press b to select On. This will start the wireless setup wizard. To cancel, press a. 5. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router. 6.
Click > Windows System > Control Panel. In the Hardware and Sound group, click Add a device. • To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to your network in advance. For more information, see the instructions supplied with your wireless LAN access point/router. • If you use Windows® 7, Windows® 8, or Windows® 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Before configuring your machine, we recommend writing down your wireless network settings.
• If your authentication method is Open System and your encryption mode is None, go to the next step. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
Enter the WPA™ key, and then press OK. Your Brother machine supports the use of the first WEP key only. 11. To apply the settings, press b. To cancel, press a. 12. The machine will attempt to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network • I Cannot Complete the Wireless Network Setup Configuration 73
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Print from Your Mobile Device Using Wi-Fi Direct Print from Your Mobile Device Using Wi-Fi Direct Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview Wi-Fi Direct Network Configuration Overview Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW The following instructions offer five methods for configuring your Brother machine in a wireless network environment.
• Configure Your Wi-Fi Direct Network Manually 77
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method Configure Your Wi-Fi Direct Network Using the One-Push Method Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your mobile device supports WPS (PBC: Push Button Configuration), follow these steps
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method Configure Your Wi-Fi Direct Network Using the PIN Method Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these step
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1. Press a or b to select the [Network] option, and then press OK. 2.
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report 83
Home > Network > Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report.
Home > Network > Advanced Network Features > Print the WLAN Report Print the WLAN Report Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press a or b to select the [Print Reports] option, and then press OK. 2. Press a or b to select the [WLAN Report] option, and then press OK. 3. Press Go. The machine will print the WLAN Report.
Home > Network > Advanced Network Features > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to ON.
Error Code Problem and Recommended Solutions TS-08 Two or more WLAN access points that have WPS enabled are detected. • Confirm that only one WLAN access point/router within range has the WPS method active and try again. • Try starting again after few minutes in order to avoid effects from other access points.
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings 88
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Home > Security Security • Lock the Machine Settings • Network Security Features 90
Home > Security > Lock the Machine Settings Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service.
Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3. Enter a four-digit number for the password. To enter each digit, press a or b to select a number, and then press OK. 4.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3. Press a or b to select the [Set Password] option, and then press OK. 4. Enter the current four-digit password.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3. Press OK when the LCD displays [On]. 4. Enter the current four-digit password. To enter each digit, press a or b to select a number, and then press OK.
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely 96
Home > Security > Network Security Features > Before Using Network Security Features Before Using Network Security Features Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management • Manage Your Network Machine Securely Using BRAdmin Professional (Windows®) • Print Documents Securely Using SSL/TLS 98
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Supported Security Certificate Features Supported Security Certificate Features Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from a Certificate Authority (CA) • Import and Export a CA Certificate 104
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Ce
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows® users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine 106
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2.
17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Install the Self-signed Certificate for Windows® users with Administrator Rights Install the Self-signed Certificate for Windows® users with Administrator Rights Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The following steps are for Micros
4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate....
7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse.... 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Selfsigned Certificate Import the Self-signed Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Selfsigned Certificate Export the Self-signed Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) Create and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) t
11. Click Submit. The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form offered by a Certificate Authority. 12. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server® 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW When you receive a certificate from a CA, follow the steps below to install it in
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW To manage your network machine securely, you must use management utilities with security protocols. We recommend using the HTTPS protocol for secure management.
In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted. • SNMPv3 read-write access and v1/v2c read-only access In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Manage Your Network Machine Securely Using BRAdmin Professional (Windows®) Manage Your Network Machine Securely Using BRAdmin Professional (Windows®) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW To use BRAdmin Professional utility, you must: • Use the latest version of BRAdmin Professional.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS 131
Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS. 1. Start your web browser. 2.
Home > Security > Network Security Features > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
Home > Security > Network Security Features > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
Port Number If you select SSL, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you choose SSL/TLS. You must configure your machine's SMTP communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP.
Home > Mobile Mobile • Google Cloud Print • AirPrint • Mobile Printing for Windows® • Mopria® Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC) 136
Home > Mobile > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 137
Home > Mobile > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • Register Your Machine with Google Cloud Print Using Google Chrome™ • Register Your Machine with Google Cloud Print Using Web Based Management 139
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print > Network Settings for Using Google Cloud Print Network Settings for Using Google Cloud Print Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection.
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Google Chrome™ Register Your Machine with Google Cloud Print Using Google Chrome™ Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Web Based Management Register Your Machine with Google Cloud Print Using Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.
Home > Mobile > Google Cloud Print > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine from the printer list. 6. Change print options, if needed. 7. Click Print.
Home > Mobile > Google Cloud Print > Print from Google Drive™ for Mobile Print from Google Drive™ for Mobile Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or iOS device’s web browser. 3. Open the document that you want to print. 4. Tap the menu icon. 5. Tap Print. 6. Select your machine from the printer list. 7. Change print options, if needed. 8. Tap or Print.
Home > Mobile > Google Cloud Print > Print from Gmail™ Webmail Service for Mobile Print from Gmail™ Webmail Service for Mobile Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Make sure your Brother machine is turned on. 2. Access the Gmail™ webmail service from your Android™ or iOS device’s web browser. 3. Open the email that you want to print. 4. Tap the menu icon. If Print appears beside the attachment name, you can also print the attachment.
Home > Mobile > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint 146
Home > Mobile > AirPrint > AirPrint Overview AirPrint Overview Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.
Home > Mobile > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser) 148
Home > Mobile > AirPrint > Before Using AirPrint > Network Settings for Using AirPrint Network Settings for Using AirPrint Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW In order to use AirPrint, your mobile device must connect to the wireless network to which your Brother machine is connected. AirPrint supports wireless connections that use infrastructure mode or Wi-Fi Direct®.
Home > Mobile > AirPrint > Before Using AirPrint > Disable and Enable AirPrint Using Web Based Management (Web Browser) Disable and Enable AirPrint Using Web Based Management (Web Browser) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2.
Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Using AirPrint (macOS) • Print Using AirPrint (macOS) 151
Home > Mobile > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod Touch Print from iPad, iPhone, or iPod Touch Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print. 3. Tap or . 4. Tap Print. 5. Make sure your Brother machine is selected. 6.
Home > Mobile > AirPrint > Print Using AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left. 4. Click Add Printer or Scanner…. The Add screen appears. 5.
Home > Mobile > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your Brother machine is in the printer list on your Mac computer. 1. Make sure your Brother machine is turned on. 2. On your Mac computer, use Safari to open the page that you want to print.
Home > Mobile > Mobile Printing for Windows® Mobile Printing for Windows® Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Mobile printing for Windows® is a function to print wirelessly from your Windows® mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows® apps support this function. 2 1 1.
Home > Mobile > Mopria® Print Service Mopria® Print Service Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Mopria® Print Service is a print feature on Android™ mobile devices (Android™ version 4.4 or later) developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. Many native Android™ apps support printing. 2 1 3 1. Android™ 4.4 or later 2. Wi-Fi® Connection 3.
Home > Mobile > Brother iPrint&Scan for Mobile Devices Brother iPrint&Scan for Mobile Devices Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Use Brother iPrint&Scan to print from various mobile devices. • For Android™ Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device, without using a computer. Download and install Brother iPrint&Scan from the Google Play™ Store app.
Home > Mobile > Near-Field Communication (NFC) Near-Field Communication (NFC) Related Models: HL-L2385DW/HL-L2386DW Near-Field Communication (NFC) allows for simple transactions, data exchange, and wireless connections between two devices that are in close range of each other. If your Android™ device is NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel.
Home > Brother iPrint&Scan for Windows® and Mac Brother iPrint&Scan for Windows® and Mac • Brother iPrint&Scan Overview 159
Home > Brother iPrint&Scan for Windows® and Mac > Brother iPrint&Scan Overview Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows® and Mac to print from your computer. The following screen shows an example of Brother iPrint&Scan for Windows®. The actual screen may differ depending on the version of the application. • For Windows® Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application.
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you need additional help, go to the Brother Solutions Center at support.brother.com.
Home > Troubleshooting > Error and Maintenance Indications Error and Maintenance Indications Related Models: HL-L2310D As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and the Status Monitor indicates the appropriate message. The most common error and maintenance indications are shown in the table. Follow the instructions in the Actions to improve the status.
LED Indication Status Monitor Cause Action If the problem continues, replace the drum unit with a new one. Replace Drum Cover is Open It is time to replace the drum unit. Replace the drum unit with a new one. The drum unit counter was not reset when the previous drum was removed. Reset the drum unit counter. The front cover is not completely closed. Open and then firmly close the front cover of the machine.
LED Indication Status Monitor Cause Action Size Mismatch The paper in the tray is not the correct size. Load the correct size of paper in the tray and set the size of paper to the tray. Manual Feed Manual was selected as the paper source in the printer driver, but there is no paper in the manual feed slot. Place paper in the manual feed slot. No Paper The machine is out of paper, or paper is not loaded correctly in the paper tray. • Refill paper in the paper tray.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages (HL-L2385DW/HL-L2386DW) If the LCD displays errors and your Android™ device supports the NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) Make sure the NFC settings of both your Brother machine and your Android™ device are set to On.
Error Message Cause Action Drum ! The corona wire on the drum unit must be cleaned. Clean the corona wire on the drum unit. See Related Information: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Remove the drum unit, remove the toner cartridge from the drum unit, and put the toner cartridge back into the drum unit. Reinstall the drum unit in the machine.
Error Message Cause Action No Paper T1 The machine failed to feed paper from the indicated paper tray. Do one of the following: • Refill paper in the paper tray indicated on the LCD. Make sure the paper guides are set to the correct size. • If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size. • Do not overfill the paper tray. No Toner The toner cartridge or the toner cartridge and drum unit assembly is not installed correctly.
Error Message Cause Action Toner Ended It is time to replace the toner cartridge. Replace the toner cartridge with a new one. Toner Low If the LCD displays this message, Order a new toner cartridge now so you have you can still print. The toner it ready when the LCD displays Replace cartridge is near the end of its life. Toner.
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1. Pull the paper tray completely out of the machine. 2. Slowly pull out the jammed paper. Pulling the jammed paper downward using both hands allows you to remove the paper more easily. 3.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the MP tray Paper is Jammed in the MP tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1. Remove the paper from the MP tray. 2. Remove any jammed paper from in and around the MP tray. 3. Fan the paper stack, and then put it back in the MP tray. 4.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2. Open the back cover. 3. Pull the blue tabs at the left and right sides toward you to release the fuser cover.
5. Close the fuser cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position.
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2. Open the front cover. 2 1 3. Remove the toner cartridge and drum unit assembly. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
6. Close the front cover.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2. Pull the paper tray completely out of the machine. 3. At the back of the machine, pull the 2‑sided tray completely out of the machine. 4.
6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8. Close the back cover until it locks in the closed position. 9. Put the 2-sided tray firmly back in the rear of the machine. 10. Put the paper tray firmly back in the front of the machine.
Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again. Check that the correct printer driver has been installed and selected.
Difficulties Suggestions The machine is not printing or has stopped printing. Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. See Related Information:Cancel a Print Job. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Difficulties Suggestions usually done in the Page Setup or Document Setup menu of your application. (For models with MP Tray)Load envelopes in the MP tray. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application.
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Examples of poor print quality Recommendation • Clean the drum unit. • Replace the drum unit with a new drum unit. • Replace the toner cartridge with a new toner cartridge. • The fuser unit may be contaminated. Contact Brother customer service. ABCDEFGH abcdefghijk ABCD abcde 01234 • Make sure the media type setting in the driver matches the type of paper you are using. • Clean the drum unit. • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
Examples of poor print quality ABCDEFGH abcdefghijk Recommendation • Clean the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. ABCD abcde 01234 Lines across the page • Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem. • Clean the drum unit. • If the problem is not solved after printing a few pages, replace the drum unit with a new drum unit.
Examples of poor print quality Recommendation Black lines down the page Printed pages have toner stains down the page Replace the drum unit with a new drum unit. • The fuser unit may be contaminated. Contact Brother customer service. ABCDEFGH abcdefghijk ABCD abcde 01234 • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the toner cartridge and drum unit. • The toner cartridge may be damaged.
Examples of poor print quality Recommendation • Make sure the media type setting in the printer driver matches the type of paper you are using. • Choose Improve Toner Fixing mode in the printer driver. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting. If you are printing an envelope, choose Env. Thick in the media type setting.
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • Use the Network Connection Repair Tool (Windows®) • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly 186
Home > Troubleshooting > Network Problems > Error Messages Error Messages Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Messages Cause Action Connection Error Other devices are trying to connect to the Wi-Fi Direct network at the same time.
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer 188
Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN Report.
Cause Action If you have checked and • tried all of the above, but still cannot complete the Wi-Fi • Direct configuration, do the following: Interface Turn your Brother machine off and back on. Then try to configure Wi-Fi Direct the Wi-Fi Direct settings again. If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected.
Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool (Windows®) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows® 7/Windows® 8/Windows® 10 You must log on with Administrator rights.
Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print over the Network My Brother Machine Cannot Print over the Network Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Cause Action Your security software blocks your machine's access to the network. Some security software might block access without showing a security Wired/Wireless alert dialog box even after successful installation.
Related Information • Network Problems • Print the WLAN Report • Wireless LAN Report Error Codes • Use the Network Connection Repair Tool (Windows®) • I Want to Check that My Network Devices are Working Correctly 193
Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Check Action Interface Wired/Wireless Check that your Brother Check the following: machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on. turned on.
Home > Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. Confirm that Google Cloud Print™ is enabled. Confirm that your machine is registered with Google Cloud Print™. If it is not registered, try to register again. I cannot print. Make sure your machine is turned on.
Home > Troubleshooting > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine. I cannot print. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information.
Home > Troubleshooting > Other Problems Other Problems Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine. If the problem is not solved and you are using a power breaker, disconnect it to make sure it is not the problem.
Home > Troubleshooting > Machine Information Machine Information • Check the Serial Number • Check the Firmware Version • Reset Functions Overview • Reset Your Brother Machine 198
Home > Troubleshooting > Machine Information > Check the Serial Number Check the Serial Number Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Serial No.] option, and then press OK. The machine displays the serial number on the LCD.
Home > Troubleshooting > Machine Information > Check the Firmware Version Check the Firmware Version Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Firmware Version] option, and then press OK. The machine displays the firmware version on the LCD.
Home > Troubleshooting > Machine Information > Reset Functions Overview Reset Functions Overview Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The following reset functions are available: Unplug the interface cable before you choose Network Settings Reset function or Factory Reset function. Subdivided reset functions are not available for some models. 1. Machine Reset This function resets the following settings: • Setting Lock • Language Setting 2.
Home > Troubleshooting > Machine Information > Reset Your Brother Machine Reset Your Brother Machine Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Reset] option, and then press OK. 3. Press a or b to choose the type of reset you want to perform, and then press OK. 4. Press b. 5. Press b for [Yes]. The machine will restart.
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life • Pack and Ship Your Brother Machine 203
Home > Routine Maintenance > Replace Supplies Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The model name of supplies may vary depending on the country. NOTE • Availability of toner cartridges differs from one country to another.
Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Error and Maintenance Indications • Error and Maintenance Messages • Supplies 205
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 2 1 3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the green lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new toner cartridge. 6. Remove the protective cover. 7. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 9. Install the toner cartridge and drum unit assembly back into the machine. 10.
• Improve the Print Quality 208
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 2 1 3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the green lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new drum unit. 6. Push the toner cartridge firmly into the new drum unit until you hear it lock into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 7. Install the toner cartridge and drum unit assembly back into the machine. 8. Close the front cover of the machine. NOTE • Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path. In designing this product, Brother decided to use the number of rotations of the drum as a reasonable determinant of the drum life.
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
• Clean the Paper Pick-up Rollers 212
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2 1 2. Remove the toner cartridge and drum unit assembly from the machine. 3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Be sure to return the tab to the Home position (a).
• Error and Maintenance Messages 214
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Using Drum Dot Print Clean the Drum Unit Using Drum Dot Print If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L2310D >> HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW HL-L2310D 1. Make sure the machine is in Ready mode. 2. Press Go eight times. The machine prints the Drum Dot Check Sheet. 3.
8. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 9. Turn the edge of the drum unit towards you while looking at the drum surface to find the mark. IMPORTANT • To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end. 10.
NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 11. Push the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 12. Install the toner cartridge and drum unit assembly back into the machine. 13. Close the front cover of the machine. 14. Press to turn the machine on. HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1.
7. Remove the toner cartridge and drum unit assembly from the machine. 8. Push down the green lock lever and take the toner cartridge out of the drum unit. 9. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear is on the left side. 10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 11.
IMPORTANT • To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end. 12. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface comes off. NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Push the toner cartridge firmly into the drum unit until you hear it lock into place.
Related Information • Clean the Machine • Improve the Print Quality 220
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1. Press and hold to turn the machine off. 2. Pull the paper tray completely out of the machine. 3. If paper is loaded or something is stuck inside in the paper tray, remove it. 4.
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK. 3. Press a or b to select the machine part you want to check, and then press OK. The LCD displays the approximate remaining part life.
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. 1. Press and hold to turn the machine off. Leave the machine off for at least 10 minutes to cool down. 2. Disconnect all the cables, and then unplug the power cord from the electrical socket.
5. Close the carton and tape it shut.
Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models) 226
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise • Change the Language on the LCD 227
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job. When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About Deep Sleep Mode About Deep Sleep Mode If the machine is in Sleep mode and does not receive any jobs for certain length of time, the machine will automatically enter Deep Sleep mode. The length of time is based on your specific model and settings. Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Sleep Mode HL-L2310D The Ready LED is dimmed.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is connected to a network. • To start printing, press on the control panel and then send a print job.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images. 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Ecology] option, and then press OK. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L2310D >> HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW HL-L2310D 1. Press and hold to turn the machine off. 2. Make sure that the front cover is closed and the power cord is plugged in. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Local Language] option, and then press OK. 3. Press a or b to display your language, and then press Go.
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Settings Tables (1 Line LCD models) 234
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Settings Tables (1 Line LCD models) Settings Tables (1 Line LCD models) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
Level 1 Level 2 Level 3 Description Panel Control Button Repeat - Set the time for the LCD message to change when holding a or b at intervals. Message Scroll - Set the time in seconds that an LCD message will scroll across the LCD. From Level 1=0.2 sec to Level 10=2.0 sec. LCD Contrast - Adjust the contrast of the LCD. Auto Online - Set the machine to return to Ready mode after it has been idle for 30 seconds. Setting Lock - - Lock your machine’s settings using the Setting Lock password.
Level 1 Level 2 Description HP LaserJet Symbol Set Select the symbol or character set. Table Print Print the code table. Auto LF ON: CR -> CR+LF, OFF: CR -> CR Auto CR ON: LF -> LF+CR, FF -> FF+CR, or VT -> VT+CR OFF: LF -> LF, FF -> FF, or VT -> VT Auto WRAP Choose whether a line feed and carriage return will happen when the machine reaches the right margin. Auto SKIP Choose whether a line feed and carriage return will happen when the carriage position reaches the bottom margin.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN TCP/IP WINS Server Primary Specify the IP address of the primary WINS server. Secondary Specify the IP address of the secondary WINS server. DNS Server Primary Specify the IP address of the primary DNS server. Secondary Specify the IP address of the secondary DNS server. APIPA - Allocate the IP address from the link-local address range automatically 1. IPv6 - Enable or disable the IPv6 protocol.
Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct Status Info. Speed - Display the connection speed when the Status is G/O Active or Client Active. I/F Enable - - Enable or disable the Wi-Fi Direct connection. - - - Restore all network settings of your machine to the factory settings. Network Reset 1 On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP.
Level 1 Level 2 Level 3 Level 4 Descriptions Wired LAN TCP/IP DNS Server Primary Specify the IP address of the primary DNS server. Secondary Specify the IP address of the secondary DNS server. WLAN APIPA - Allocate the IP address from the link-local address range automatically 1. IPv6 - Enable or disable the IPv6 protocol. Ethernet - - Choose the Ethernet link mode. Wired Status - - Display the Ethernet link status. MAC Address - - Display the MAC address of the machine.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN MAC Address - - Display the MAC address of the machine. Set to Default - - Restore wireless network settings of your machine to the factory settings. WLAN Enable - - Turn the wireless interface on or off. Wi-Fi Direct Push Button - - Configure your Wi-Fi Direct network settings using the one-button push method quickly. PIN Code - - Configure your Wi-Fi Direct network settings using WPS with a PIN code quickly.
Level 1 Level 2 Parts Life 1 Toner Life Display the remaining life of the toner cartridge. Drum Life 1 Description Display the remaining life of the drum unit. Life is approximate and may vary by type of use. [Initial Setup] Level 1 Level 2 Reset Machine Reset Restore all the machine settings that you have changed. Description Network Reset Restore all network settings back to the factory settings. Factory Reset Restores all the machine's settings to the factory defaults.
Home > Machine Settings > How to Install the Remote Printer Console Software (Windows® only) How to Install the Remote Printer Console Software (Windows® only) Related Models: HL-L2310D Remote Printer Console is a software application that helps you change many of the printer settings on your Brother machine, regardless of the application your are printing from. For example, you can change the settings for page margin, Sleep Mode, character set, and so on in Remote Printer Console.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities 244
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. 1.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW We recommend setting a login password to prevent unauthorised access to Web Based Management. 1. Start your web browser. 2.
Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Brother Numbers 249
Home > Appendix > Specifications Specifications General Specifications Printer Type • Laser Print Method • Electrophotographic Laser Printer Memory Capacity Standard (For Australia and New Zealand) • (HL-L2310D) 32 MB • (HL-L2350DW/HL-L2375DW) 64 MB • (HL-L2385DW) 128 MB (For Other countries) • (HL-L2351DW) 64 MB • (HL-L2370DN/HL-L2375DW/HL-L2376DW/ HL-L2385DW/HL-L2386DW) 128 MB LCD (Liquid Crystal Display) • (HL-L2350DW/HL-L2351DW/HL-L2370DN/ HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386D
Power Consumption • (Average) • Approximately 48 W at 25 °C (Except for Taiwan) Approximately 48 W at 25 °C (For Taiwan) Sleep 1 • (HL-L2310D/HL-L2350DW) Approximately 3.9 W • (HL-L2375DW) Approximately 4.4 W (Except for Taiwan) • (HL-L2310D) Approximately 5.7 W • (HL-L2350DW/HL-L2351DW/HL-L2370DN/ HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW) Approximately 6.0 W Deep Sleep 1 (For Taiwan) • (HL-L2375DW) Approximately 0.6 W (Except for Taiwan) • Power Off 2 3 Approximately 0.
• (HL-L2385DW) 8.1 kg Noise Level Sound Pressure Printing • (HL-L2310D/HL-L2350DW/HL-L2351DW) LpAm = 48 dB (A) • (HL-L2370DN/HL-L2375DW/HL-L2376DW/ HL-L2385DW/HL-L2386DW) LpAm = 49 dB (A) Printing • LpAm = 44 dB (A) Ready • LpAm = 30.0 dB (A) Printing • (HL-L2310D/HL-L2350DW/HL-L2351DW) (Quiet Mode) Sound Power LWAd = 6.56 B (A) • (HL-L2370DN/HL-L2375DW/HL-L2376DW/ HL-L2385DW/HL-L2386DW) LWAd = 6.66 B (A) Printing • LWAd = 6.
Paper Input Manual Feed Slot COM-10, DL, C5, Monarch Paper Weight Multi-Purpose Tray (MP tray) • 60 to 230 g/m2 Maximum • Paper Capacity One sheet at a time Paper Type • Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond, Label, Envelope, Env. Thin, Env.Thick Paper Size • Width: 76.2 to 215.9 mm • Length: 127 to 355.
Print Speed 4 5 2-sided Print Up to 16 sides/minute (Up to 8 sheets/minute) (A4 size) Up to 17 sides/minute (Up to 8.5 sheets/minute) (Letter size) (For Taiwan) First Print Time 6 • (HL-L2310D/HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/ HL-L2376DW) Less than 8.5 seconds at 23 °C / 115 V • (HL-L2385DW/HL-L2386DW) Less than 7 seconds at 23 °C / 115 V (Except Taiwan) • (HL-L2310D/HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/ HL-L2376DW) Less than 8.
Network Security (Wireless) SMTP-AUTH, SNMP v3, SSL/TLS (SMTP, HTTP, IPP) Wireless Network Security WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES)(Wi-Fi Direct supports WPA2-PSK (AES) only) Wireless Certification Wi-Fi Certification Mark License (WPA™/WPA2™ - Personal), Wi-Fi Protected Setup (WPS) Identifier Mark License, Wi-Fi CERTIFIED™ Wi-Fi Direct Computer Requirements Specifications Supported Operating Systems And Software Functions Computer Platform & Operating PC Interface System Version Pa
Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform. • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-.
Home > Appendix > Supplies Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. • The Supply Model Name will vary depending on your country and region.
3 (For Philippines, Vietnam, Indonesia, India and Korea) HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2386DW 4 (For Asian countries) HL-L2385DW 5 (For Philippines and Korea) HL-L2385DW 6 (For Turkey) HL-L2376DW/HL-L2386DW Drum Unit Supply Model Name Approximate Life (Page Yield) Applicable Models DR-2425 (For Australia) Approximately 12,000 pages 1 DR-2415 (For New Zealand) DR-2465 (For India) HL-L2310D/HL-L2350DW/HL-L2351DW/ HL-L2370DN/HL-L2375DW/HL-L2376DW/ HL-L2385DW/HL-L2386DW DR-2485
Home > Appendix > Brother Numbers Brother Numbers IMPORTANT For technical help, you must contact Brother customer service or your local Brother Dealer. FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.com Customer Service Visit www.brother.
Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.
